Macbook pro damage

I have a question that i could not find directly in the communties:
does apple care also insure for damages?
Like: if the macbook pro falls of the table? or slips out of my hand? or it falls?
Does apple care insure that also? or do i need a new insurance for that?
Not that my macbook did fall, but i want to insure it to make sure and don't want to have trouble in the future.

As Allan says, AppleCare does not cover that. Your homeowner's insurance should, if you're a home owner and have such insurance. However, you'll want to check your policy and make sure how such claims will be handled. Once, when I was younger and had a crappy policy, we had a leak under the kitchen sink that went undiscovered until it had done some damage. I filed a claim, got a few hundred bucks... and then my rate jacked up so much that I had paid them back in about 4 months. And I had to continue paying the higher rate after that. I ended up paying them many times more than I would have if I'd just swallowed the small cost of repairs.

Similar Messages

Will playing excessive need for speed games on my macbook pro damage the arrow keys(i play using them) ??

hey guyz i wanted to ask whether playing excessive (1-2 hours daily) need for speed carbon on my macbook pro using the arrow keys to control the car damage the arrow keys of the MBP??
pls answer asap i am worried..

I don't think that you have to worry about arrow keys because they won't damage with their use (unless you hit heavily these keys). Using games, there are other things to worry, as the temperature of the Mac, but fans will turn on automatically when your Mac needs

MacBook Pro damaged by clone?

I have just cloned my entire 2008 MacBook pro HD to my mid2010MacBook pro HD(snow leopard) by using carbon copy cloner. I am worried that I will have caused potential damage to this newer unit, as I've completely overwritten it with an earlier models architecture. I would greatly value any input!
Thanks

For starters... you can relax... you haven't "damaged" anything. Cloning an image between different hardware is generally not a good idea. Cloning an older version to a new system can potentially cause problems as it likely does not have the support (drivers, etc) necessary to support the newer hardware. This can result in anything from poor performance, stability issues, right up to not booting at all. Mind you, these are all software related issues, it does not mean that any physical damage has been done.
I would probably restore the 2010 machine using the restore media it came with and then perform any updates (including re-installing Lion if you had done that), then use Migration Assistant as Ralph Landry1 had suggested to migrate your programs/data over to your 2010 machine.
If your 2010 machine is running okay now, there is a good chance you'll be fine. I'm just a bit anal about these things and I like to eliminate as many potential causes for problems as possible.

Repairing Screen on MacBook Pro (Damaged by cleanser)

Well, much to my dismay, my 4-year old nephew decided to spray Lysol on my laptop screen and now there are "patches" on the screen which likely need repair. The screen is very much operational, but as you could imagine, it is quite annoying to use.
Approximately how much will this cost to repair and/or replace via Apple or are there do it yourself options? Thanks.

samappleto44 wrote:
are there other alternatives to repair it at a cheaper cost?
Unlikely. Normal stores are not going to stock that at all, so your best bet is going to be web sites who resell parts from Mac laptops that have been parted out. But the unibody MacBook Pros are pretty new, and the nonglare screens are not the standard configuration so they are going to be rare. You might not even get much of a price break. If you want to look around here are some of the places that have traditionally sold Mac parts. It might be worth contacting them to see if they know of better sources for replacement screens.
http://www.pbparts.com/
http://www.powerbookmedic.com/MacBook--Macbook-Pro-Parts-and-Repair-p-1-c-446.ht ml
http://www.ifixit.com/Mac-Parts/MacBook-Pro

Apple MacBook Pro - Damaged screen

Is there any email address to ask for any support to Apple staff???
I sent the enclosed email to 3 different email addresses [email protected], but I got only automatic answers to them.
Regards
Paolo Orsini
(I represent an Italian Engineering Company)
"Dear Sir,
On the last January we read about the new MacBook Pro and ordered one exemplar in order to test its performance.
We received the ordered laptop (Serial Number W860806KVJ3) on the 21st February 2006 with Windows Office 2004 Software.
Unfortunately after only few days I hit the screen of MacBook Pro with the iPod after its synchronization and a crack appeared on it.
So we brought the MacBook Pro for the repair of screen to the nearest Apple Center in Rome and after two weeks we received the proposal for repair.
The cost for replacement of screen is Euro 900 (+VAT)!!! Therefore we decided to abandon the laptop and do not buy Apple anymore.
We have only a professional use of laptops, then the fragility of parts like screen and the exaggerate cost of maintenance is a limit in making use of Apple computers.
We would be very glad in receiving your comments about our experience
Thanks in advance"
MacBook Pro Mac OS X (10.4.6)
MacBook Pro Mac OS X (10.4.6)

Is there any email address to ask for any support to
Apple staff???
I sent the enclosed email to 3 different email
addresses [email protected], but I got only automatic
answers to them.
Regards
Paolo Orsini
(I represent an Italian Engineering Company)
"Dear Sir,
On the last January we read about the new MacBook Pro
and ordered one exemplar in order to test its
performance.
We received the ordered laptop (Serial Number
W860806KVJ3) on the 21st February 2006 with Windows
Office 2004 Software.
Unfortunately after only few days I hit the screen of
MacBook Pro with the iPod after its synchronization
and a crack appeared on it.
So we brought the MacBook Pro for the repair of
screen to the nearest Apple Center in Rome and after
two weeks we received the proposal for repair.
The cost for replacement of screen is Euro 900
(+VAT) Therefore we decided to abandon the laptop
and do not buy Apple anymore.
We have only a professional use of laptops, then the
fragility of parts like screen and the exaggerate
cost of maintenance is a limit in making use of Apple
computers.
We would be very glad in receiving your comments
about our experience
Thanks in advance"
MacBook Pro Mac OS X (10.4.6)
MacBook Pro
Mac OS X (10.4.6)
That must have been some wack to the screen! face the music bud you messed it up now pay for it. It's like buying a Mercedes and crashing it and blaming them because of repair costs.
This is a joke right?
William

Macbook pro damaged inner shell options

today I had an accident at work and my macpro was damaged. I have a 3 year apple care cover.
the laptop seems to be working but there is a nasty bump on the top left keyboard and I'm worried it's damaged inside.
what are the options available?
cheers guys
P

Bring the MBP to an Apple store genius bar for a FREE evaluation. The damage that the MBP endured is not considered a manufacturing defect thus will not be covered by Apple Care. Any repair costs will be bourne by you.
Ciao.

How do I backup the files on to my Macbook Pro 2010 from a damaged external hard drive?

Awhile ago my macbook pro crashed and I had to make a bootable disk of Mountain lion no problem here but I accidentallly deleted all the files off of my hard drive from which i recovered using a PC computer and disk drill. After it had recovered all my files i later tried to put these files on to my macbook computer and disk utility views the drive as damaged and needs to be repaired but in order to do this i have to format it and change the partition and what not. When i try to copy/burn to a CD the finder stops the operation and says that "finder cannot complete the operation because file _catalog cannot be moved" and just recently when i plugged my drive into my computer the sharing permissions say read only. I know that my files are there because when i right click and press get info i see that 5 gb are used but the folder is only showing me 2gb what do i do to get my files onto my computer?
My external hard drive is a WD 1 TB my passport and the partition thats givving my this trouble is formatted to be MS DOS FAT32
I have parallels Windows 8
I am running Mountain Lion on my Macbook Pro Mid 2010 model

Use Data Rescue on the Mac and out the recovered files to another external drive.
Just grab your users files, the rest you trash. That's all you can do.
Good Luck

How to repair my macbook pro when i had delete the app store file and know it telling that appstore file has been damage or incomplete and i had the version 10.6.8

how to repair my macbook pro when i had delete the app store file and know it telling that appstore file has been damage or incomplete and i had the version 10.6.8

so is their is any way that i can solve this matter

I just purchased a new macbook pro, I transfered files from my old damaged macbook pro using an external case and the original HD. Safari will not open, and shows a message of "quit unexpectedly"

I just purchased a new macbook pro, I transfered files from my old damaged macbook pro using an external case and the original HD. Safari will not open, and shows a message of "quit unexpectedly"

Process:         Safari [3180]
Path:            /Applications/Safari.app/Contents/MacOS/Safari
Identifier:      com.apple.Safari
Version:         5.1.7 (7534.57.4)
Build Info:      WebBrowser-7534057004000000~7
Code Type:       X86-64 (Native)
Parent Process: launchd [135]
Date/Time:       2012-08-17 05:41:01.380 -0700
OS Version:      Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report:          16209 sec
Crashes Since Last Report:           27
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report:   27
Anonymous UUID:                      A973086A-14E1-4BBA-9C64-CD98A4D5A970
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[3180]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0   CoreFoundation                      0x00007fff9664af56 __exceptionPreprocess + 198
1   libobjc.A.dylib                     0x00007fff91c7fdee objc_exception_throw + 43
2   CoreFoundation                      0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4   AppKit                              0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
5   AppKit                              0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
6   Safari                              0x000000010debfc2e -[AppController awakeFromNib] + 387
7   CoreFoundation                      0x00007fff96641fb1 -[NSObject performSelector:] + 49
8   CoreFoundation                      0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
9   AppKit                              0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit                              0x00007fff8fed3f73 loadNib + 322
11 AppKit                              0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit                              0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit                              0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit                              0x00007fff9014406f NSApplicationMain + 398
15 Safari                              0x000000010e0c2806 SafariMain + 166
16 Safari                              0x000000010deacf24 Safari + 3876
17 ???                                 0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        0x00007fff8bbabce2 __pthread_kill + 10
1   libsystem_c.dylib             0x00007fff93e887d2 pthread_kill + 95
2   libsystem_c.dylib             0x00007fff93e79a7a abort + 143
3   libc++abi.dylib               0x00007fff97da27bc abort_message + 214
4   libc++abi.dylib               0x00007fff97d9ffcf default_terminate() + 28
5   libobjc.A.dylib               0x00007fff91c80249 _objc_terminate + 94
6   libc++abi.dylib               0x00007fff97da0001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib               0x00007fff97da005c std::terminate() + 16
8   libc++abi.dylib               0x00007fff97da1152 __cxa_throw + 114
9   libobjc.A.dylib               0x00007fff91c7ff0a objc_exception_throw + 327
10 com.apple.CoreFoundation      0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation          0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit              0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit              0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework    0x000000010debfc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation      0x00007fff96641fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation      0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit              0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit              0x00007fff8fed3f73 loadNib + 322
19 com.apple.AppKit              0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit              0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit              0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit              0x00007fff9014406f NSApplicationMain + 398
23 com.apple.Safari.framework    0x000000010e0c2806 SafariMain + 166
24 com.apple.Safari              0x000000010deacf24 0x10deac000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        0x00007fff8bbac7e6 kevent + 10
1   libdispatch.dylib             0x00007fff8ed4478a _dispatch_mgr_invoke + 923
2   libdispatch.dylib             0x00007fff8ed4331a _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib        0x00007fff8bbac192 __workq_kernreturn + 10
1   libsystem_c.dylib             0x00007fff93e88594 _pthread_wqthread + 758
2   libsystem_c.dylib             0x00007fff93e89b85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0   libsystem_kernel.dylib        0x00007fff8bbaca8e pread + 10
1   libsqlite3.dylib              0x00007fff90b5ace5 unixRead + 69
2   libsqlite3.dylib              0x00007fff90b56c33 sqlite3BtreeOpen + 2195
3   libsqlite3.dylib              0x00007fff90b52fc6 openDatabase + 1430
4   com.apple.CFNetwork           0x00007fff8e6d64bd __CFURLCache::OpenDatabase() + 63
5   com.apple.CFNetwork           0x00007fff8e6d6040 ProcessCacheTasks(__CFURLCache*, bool) + 265
6   com.apple.CFNetwork           0x00007fff8e6d5a72 _ZL24_CFURLCacheTimerCallbackPv + 662
7   libdispatch.dylib             0x00007fff8ed42a86 _dispatch_call_block_and_release + 18
8   libdispatch.dylib             0x00007fff8ed442d6 _dispatch_queue_drain + 264
9   libdispatch.dylib             0x00007fff8ed44132 _dispatch_queue_invoke + 54
10 libdispatch.dylib             0x00007fff8ed4392c _dispatch_worker_thread2 + 198
11 libsystem_c.dylib             0x00007fff93e883da _pthread_wqthread + 316
12 libsystem_c.dylib             0x00007fff93e89b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0   libsystem_kernel.dylib        0x00007fff8bbaca8e pread + 10
1   libsqlite3.dylib              0x00007fff90b5ace5 unixRead + 69
2   libsqlite3.dylib              0x00007fff90b7c4f6 readDbPage + 102
3   libsqlite3.dylib              0x00007fff90b7ac9b sqlite3PagerAcquire + 315
4   libsqlite3.dylib              0x00007fff90ba9872 moveToChild + 146
5   libsqlite3.dylib              0x00007fff90babb68 sqlite3BtreeNext + 600
6   libsqlite3.dylib              0x00007fff90ba4909 sqlite3VdbeExec + 41561
7   libsqlite3.dylib              0x00007fff90b99a5b sqlite3_step + 1883
8   com.apple.WebCore             0x000000010ef5aeff WebCore::SQLiteStatement::step() + 63
9   com.apple.WebCore             0x000000010ef5b6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore             0x000000010ef59d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore      0x000000010e8a311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
13 libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
Thread 5:: CoreAnimation render server
0   libsystem_kernel.dylib        0x00007fff8bbaa67a mach_msg_trap + 10
1   libsystem_kernel.dylib        0x00007fff8bba9d71 mach_msg + 73
2   com.apple.QuartzCore          0x00007fff8eb2bdf5 CA::Render::Server::server_thread(void*) + 184
3   com.apple.QuartzCore          0x00007fff8eb2bd35 thread_fun + 24
4   libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
5   libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6daaa418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6daaa440 rsp: 0x00007fff6daaa418
   r8: 0x00007fff7c0d2fb8   r9: 0x00007fff6daa9ea8 r10: 0x00007fff8bbabd0a r11: 0xffffff80002dad60
r12: 0x00007fcc8c415da0 r13: 0x0000000000000006 r14: 0x00007fff7c0d5960 r15: 0x00007fff6daaa590
rip: 0x00007fff8bbabce2 rfl: 0x0000000000000246 cr2: 0x0000000111c3b000
Logical CPU: 0
Binary Images:
       0x10deac000 -        0x10deacfff com.apple.Safari (5.1.7 - 7534.57.4) <468C5147-26BF-321F-A7E6-42DA82AD4B1B> /Applications/Safari.app/Contents/MacOS/Safari
       0x10deb3000 -        0x10e34dff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
       0x10e670000 -        0x10e8fffff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
       0x10e9ae000 -        0x10eb30ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
       0x10ec1e000 -        0x10edf7fff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
       0x10ef56000 -        0x10fefbff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
    0x7fff6daac000 -     0x7fff6dae0baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
    0x7fff8adf6000 -     0x7fff8b2bdfff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x7fff8b2ea000 -     0x7fff8b35dfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
    0x7fff8b460000 -     0x7fff8b4d6fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
    0x7fff8b524000 -     0x7fff8b630fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff8b631000 -     0x7fff8b640fff libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
    0x7fff8b641000 -     0x7fff8b95afff com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff8b95b000 -     0x7fff8b96fff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff8b970000 -     0x7fff8b9b1fff com.apple.QD (3.40 - ???) <05970F98-B752-37AF-B577-2B940DF020A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x7fff8b9ff000 -     0x7fff8b9fffff com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8bb02000 -     0x7fff8bb03fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
    0x7fff8bb7c000 -     0x7fff8bb7cfff com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8bb7d000 -     0x7fff8bb94fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff8bb95000 -     0x7fff8bbb5fff libsystem_kernel.dylib (1699.31.2 - compatibility 1.0.0) <185823F1-409E-3AFD-93A9-C214013C17C8> /usr/lib/system/libsystem_kernel.dylib
    0x7fff8c046000 -     0x7fff8c0a8ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x7fff8c0a9000 -     0x7fff8c0acfff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff8c0ad000 -     0x7fff8c0bafff com.apple.CrashReporterSupport (10.7.4 - 352) <C806C4A3-25FE-3D62-BFF4-0DB41589CF83> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff8c0f4000 -     0x7fff8c11afff com.apple.framework.familycontrols (3.0 - 300) <84E55A2E-643E-36E9-AFD8-CED667AF6B8E> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x7fff8c14c000 -     0x7fff8c1a0fff libFontRegistry.dylib (??? - ???) <2CCED595-0992-3A04-A8E8-887429652789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff8c1a1000 -     0x7fff8c20afff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff8c20b000 -     0x7fff8c40dfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
    0x7fff8c40e000 -     0x7fff8c41bff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
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    0x7fff94e89000 -     0x7fff94f96fff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x7fff94f97000 -     0x7fff94f9cfff libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib
    0x7fff94fb2000 -     0x7fff9510bfff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E5B0E9FC-9823-33DD-BE31-C856CF9BB451> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff9510c000 -     0x7fff95117fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff95119000 -     0x7fff9519dff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <46ED8F7A-01E9-3733-A531-3512DA8BC113> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff9519e000 -     0x7fff951ceff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3107DEB8-A19E-3C51-8F2D-67CCE49FD401> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x7fff951cf000 -     0x7fff95254ff7 com.apple.Heimdal (2.2 - 2.0) <A9FC8FF4-8D02-3D91-B409-AF19B72AEFDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x7fff952cc000 -     0x7fff952cefff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
    0x7fff952cf000 -     0x7fff953e7fff com.apple.DesktopServices (1.6.4 - 1.6.4) <E1A724B2-0DCD-338B-86E2-76AB498DBA2E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff9544d000 -     0x7fff9544efff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fff9544f000 -     0x7fff954e9ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff954ea000 -     0x7fff954f0fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <548BAEB6-8C4C-3B0F-AB0C-7E1C960BCAB5> /usr/lib/system/libmacho.dylib
    0x7fff959fd000 -     0x7fff95a65ff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <18776038-F2E5-360B-92BF-9263325E7F7D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff95af9000 -     0x7fff95afbfff com.apple.TrustEvaluationAgent (2.0 - 1) <3087AE86-B57F-3D39-9885-C93DC6FD5163> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x7fff95afc000 -     0x7fff95affff7 com.apple.securityhi (4.0 - 1) <CA808DC8-7DCF-3B96-A6E8-C9A777C55DF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x7fff95b00000 -     0x7fff95b07fff com.apple.NetFS (4.0 - 4.0) <30AAE235-3F64-38BC-B0C9-271C8979C1C9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff95b47000 -     0x7fff95b5dff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x7fff95be2000 -     0x7fff95c0bff7 com.apple.framework.Apple80211 (7.4 - 740.2) <341665EC-C964-34E0-92E1-743A66F94A44> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff95c0c000 -     0x7fff95c15ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
    0x7fff962db000 -     0x7fff962dbfff com.apple.vecLib (3.7 - vecLib 3.7) <F968254A-2A06-3E2A-A587-151D7A2DB55A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff964ee000 -     0x7fff964eefff com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff964ef000 -     0x7fff96538ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <F8F7E96C-C256-329B-AAEE-3F770B79EE04> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x7fff96539000 -     0x7fff9653afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
    0x7fff9653b000 -     0x7fff96576fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
    0x7fff96577000 -     0x7fff9657dfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <22E77322-56E7-3730-9289-D8825A08408F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff9657e000 -     0x7fff965a6fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x7fff965a7000 -     0x7fff9677bff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff96b26000 -     0x7fff96b33fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <36A15341-34AB-3D2B-96AD-15E198AA5180> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff96b34000 -     0x7fff96b5fff7 com.apple.CoreServicesInternal (113.17 - 113.17) <3D222F99-6155-363D-8B84-263B80500226> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
    0x7fff96b60000 -     0x7fff96c3fff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <CDA0CC54-1442-3467-91D6-44456BD93733> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff96e43000 -     0x7fff96e48fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
    0x7fff96e4e000 -     0x7fff96e50fff libCVMSPluginSupport.dylib (??? - ???) <CBAE2CCA-3B42-328E-8FA5-5EF22622EAEB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x7fff96e51000 -     0x7fff96f04ff7 com.apple.CoreText (220.20.0 - ???) <4C3E0213-2627-37D1-8550-E30A0EA6C262> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff96f05000 -     0x7fff96f70ff7 com.apple.framework.IOKit (2.0 - ???) <BA8FC1EB-0360-394F-9D6C-1D58BB187466> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff97ca9000 -     0x7fff97cadfff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
    0x7fff97cf3000 -     0x7fff97d17fff com.apple.Kerberos (1.0 - 1) <5A114BAB-19C7-30B1-B9FB-F40019499734> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff97d18000 -     0x7fff97d1cfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
    0x7fff97d9a000 -     0x7fff97da5ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
    0x7fff97da8000 -     0x7fff97de8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
    0x7fff97f73000 -     0x7fff97f74fff libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 4932
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.9M resident=93.2M(50%) swapped_out_or_unallocated=93.8M(50%)
Writable regions: Total=1.1G written=4188K(0%) resident=5404K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE                        VIRTUAL
===========                        =======
CG shared images                      128K
CoreServices                         1336K
JS JIT generated code                   8K
JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
MALLOC                               44.2M
MALLOC guard page                      64K
SQLite page cache                     192K
STACK GUARD                          56.0M
Stack                                10.5M
VM_ALLOCATE                            64K
__CI_BITMAP                            80K
__DATA                               16.1M
__IMAGE                               528K
__LINKEDIT                           61.1M
__RC_CAMERAS                          248K
__TEXT                              125.9M
__UNICODE                             544K
mapped file                          24.7M
shared memory                         312K
===========                        =======
TOTAL                                 1.3G
TOTAL, minus reserved VM space      342.0M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

I am unable to open Photo on my MacBook Pro after installing ilife 11 from a disc. The message I get says "you can't open the application iPhoto because it may be damaged or incomplete. What can I do?!

I am unable to open iPhoto on my Macbook Pro (OSX 10.9.3) after installing ilife 11 from a disc. The message I get is "you can't open the application iPhoto because it may be damaged or incomplete. What can I do?! Any help will be greatly appreciated.

Reinstall it.This time delete the receipts first.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Important:
As you're on 10.9.3 you'll need to update iPhoto to v9.5 before opening it. Use Software update.

Possible heat damage to my MacBook Pro

Hi,
I''m running into an unusual problem that I suspect is caused by heat damage.
This is a mid-2009 MacBook Pro, 3.06, 8 gigs RAM, 500 gig 7200 RPM hard drive.
The Mac has been trouble free for a couple of years, but in the last 4-5 months has been giving me problems. I'll touch it in the morning to wake it up and the white sleep light will go from pulsating to off completely, and I can hear a low whirl come from the computer, as though it were working properly. Despite that it won't start up, and I have to hold down the power key to force a shutdown. When I reboot it the computer is often unresponsive and slow, and I have to restart. Eventually it gets back up to speed.
Yesterday I noticed my cat sitting on the keyboard. I've noticed her do this a lot, because of the heat. I've never thought much about it until yesterday, when the computer apparently froze at 3:26 AM (unlike other overnight freezes this one froze the Finder on the screen.) When I attempted to restart, both my OS X and Boot Camp partitions were non-bootable (or even even visible in Disk Utility) and I had to restore from Time Machine.
I'm now beginning to realize that my cat probably sleeps on my computer every night, and is overheating it by blocking the airflow vents. I have walked into the room and shes been sitting on it with the fans whirring, but I just didnt put two and two together, My basic assumption is that the cat sits on it, overheats it, and then pushes it a bit warmer due to the fact that she's insulating it. (it doesn't help that she's a Russian Blue and her fur is very, very insulating.) I'm concerned that this latest, worse incident means that some permanent damage has occurred.
So...does this sound like heat damage to hardware? If its the hard drive I'm sure I can just replace it. If its processor-related, well, ugh.
Thanks in advance!

While a cat sleeping on the machine can't do the machine any good, I don't see anything in what you describe that would tell me "heat damage". Note that overheating doesn't necessarily have any specific symptoms—for instace, it may cause some electronic component to fail much sooner than expected (all components fail sooner or later).
If the machine wasn't doing anything particularly strenuous at the time (eg, video rendering), then the heat would be less of an issue.
So far, it's not clear at all to me what the problem is. I'd go through the normal troubleshooting routine—verify disk, check for problematic 3rd party software, etc, including running the AHT, as OGELTHORPE suggested. I'd also take steps to prevent furry creatures from nesting on the MBP. (If you succeed, I'd be much obliged if you shared the secret.)

Is there a way one can safely remove the keys on a macbook pro lap top and clean under them without causing damage? Or is it best to just take it in for that.... say if one spilled a small amount of maple syrup? Help please.

Is there a way to remove, clean, and safely re-affix the keys on a macbook pro without causing damage.... or is it best to let the Pro's do it?

i would let the pros do it. ive dismantled my mbp before and its a pain with all the little parts. you basically have to remove everything from the bottom up (logic board, ram, all cables, cd drive) to get to the keyboard.
how much junk you got under those keys? the space between the metal and keys are small, unlike a pc laptop (though most pc laptops have easier keyboards to remove) .

My 2012 MacBook Pro fell and it now makes a clicking noise and shows a grey screen on startup. I'm afraid the hard drive is damaged. Is their anyway to still back up my hard drive even if it doesn't turn on all the way?

So my late 2012 MacBook Pro was sitting on my desk when the desk collapsed. The computer fell with it and I was quite scared at the moment, but thankfully I opened it up and it worked perfectly fine again.
I was later watching a YouTube video and pressed the back button. The screen then froze, and I could not force quit safari. Then this weird clicking noise started to happen. It was coming from the right of the trackpad. That's when I decided to force shutdown the computer with the power button.
I let it sit and then decided to turn it back on. The clicking noise then came back and there was just a blank screen on the boot up. Eventually a grey folder with a question mark started flashing on the screen. That was all it did so I decided to turn it off again.
I'm going to take it into the Apple store ASAP, but I'm curious if my hard drive is damaged and if I will need a new one, which would erase everything on my Mac. So I was wondering if there is anyway to back up the hard driver even if it doesn't boot up all the way, or turn on the computer all the way.
P.S. I have never backed up my hard drive so I wouldn't know what to do.

You may have damaged the HDD which is located in that spot. I would take it in for service.

What to do with water damaged MacBook Pro?

I've had my MacBook Pro 13" since late last year and since then have spilt soda on it 2 times. The first time it didn't seem to be damaged at all by it but the second time the macbook turned off and I left it for a while before trying to turn it on again. It started up but I needed to use internet recovery to be able to get into it after. I've been using the mac and it works fine but the trackpad will not work, the backlit keyboard is faded in some keys and whenever I turn the macbook off and try turning it on again it flashes a file with a question mark and will only start up properly after a few times of trying. I have recently brought it to the apple store and they said that they won't fix it even if I have warranty because it is water damaged but I can pay $800 to get it fixed although it still may not work after fixing it. I was wondering if I could sell the macbook somewhere and just buy a new mac? but how much would a water damaged mac be worth? does anyone have any solutions?

alicm wrote:
I've had my MacBook Pro 13" since late last year and since then have spilt soda on it 2 times...
Until you plan on keeping it completely away from all liquids, I'd suggest simply continuing to use it for as long as it lasts.
Once you commit to protecting a new one, consider yourself lucky that it works at all and make a complete backup of what's on your internal drive while you still can so you can transfer that to whatever the replacement is (using Setup Assistant). And for not much more than what you'd pay to get it fixed, you could get a refurbished MBP from Apple which would have a warranty.
alicm wrote:
...I can pay $800 to get it fixed although it still may not work after fixing it. I was wondering if I could sell the macbook somewhere and just buy a new mac? but how much would a water damaged mac be worth? does anyone have any solutions?
As Klaus1 says, a dead Mac isn't worth anything. But if you did get it fixed with the understanding that it might not work at all or for very long, how would you feel if someone else sold that to you.

I downloaded ML on my MacBook Pro running ox 10.6.8. and it took one whole night for installation and restart. announced after 6 hrs, that its mackintosh hard disk is damaged and installation can not be completed. and it switched over to earlier version.

after downloading ML on my macbook pro, it could not be installed. it says that macantosh HD is damaged and ML can not be installed. what do i do?

Boot from your install disc so you can try and repair the startup disk.
Help here > Using Disk Utility to verify or repair disks

Macbook pro damage

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