Macbook Pro died and now won't connect to the internet

I just got home from college and my Macbook Pro died while I was using it because I couldn't find the charger in time to plug it in (stupid mistake that I never ever let happen usually). After I found it, plugged it in, and started it up again, the date and time were messed up on the computer. I reset them to normal and tried to connect to the internet using my old settings, but it hasn't connected.
I've tried a lot to try and fix it so far and it still won't connect. Other computers and devices (HP and Dell laptops, iPod touches, PS3) that my family have and use all work and connect to the internet fine.
I've tried to run the Network Diagnostics and after plugging in all of my settings and information, it says that it can't fix it. Next to it on the left, the Airport, Airport Settings, and ISP are all green...but the Network Settings is yellow and the Internet and Server are red.
I've deleted my internet settings and tried recreating them and that hasn't worked either. I have also tried the Assist Me portion to make a new connection - no luck there.
I've also tried resetting the Macbook Pro and the router (an Actiontec router for Verizon FIOS) multiple times and that hasn't worked either.
I unfortunately can't use Time Machine either because I don't have an external hard-drive and haven't set it up.
I just don't really know what to do at this point. Hopefully someone can help me out!

Same problem--hoping to get Apple's attention by throwing my hat in the ring with everybody else.
Things tried (now approaching 2 weeks of failure):
Deleting "Airport" Connection, Adding/Restarting/Re-adding/etc.
Archive Install
Erase & Install (full reinstall done by Genius)
Card Replacement
Bluetooth Replacement
Zapping the PRAM
Trying different connections/routers/locations/connection types/etc.
Visited Genius bar 4 times now.
Have been without the computer longer than I've been with it.
Trying to change over from a horrifically bad Dell to a refurb Mac worked once before...though I've come to believe: It's not the refurb, it's not the hardware, it's not the settings, it's not the router, it's not the install, it's not the associated software, it's not the connection, it's not the Super Moon that comes up tomorrow...It's a hardware issue as this has been happening since I opened the computer out of the box, and we have an identical computer running identical programs on an identical network with the identical updates and NO problems whatsoever--I'm assuming the innards may have been cheap'ed out somewhere to save a buck or a connector is faulty after a particular build date?
Full symptom list (in no particular order):
Connection Timeout
Connection Drop
Not recognizing Airport
Card Recognition but endless connection time
IP non-recognition
Random re-connect
Indication of connection without transmitting/receiving data
Frustrated Mac lover trying to convert a Dell user...
APPLE, WHERE ARE YOU!?

Similar Messages

  • My macbook pro, iphone, and ipad can not connect to the internet simultaneously. However my room mates computers that are not apple products are connected to the internet.

    Occasionally my macbook, iphone, and ipad would not be connected to the internet at the same time. However, when they can connect, all three are connected at the same time. It is not my internet because my room mates computers are connected to the internet the whole time without any problems. When I can't connect, I can still see the network name on th wifi network search. However, when I click connect, the only message that pops up is can not join network.

    Hi Lao3262,
    Thanks for using Apple Support Communities.  These articles have troubleshooting steps for issues with Wi-Fi on Macs and iOS devices respectively:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Cheers,
    - Ari

  • I just updated my software to iOS 6 and now can't connect to the internet

    I just updated my Ipad 2 to iOS6 and now can't connect to the internet. Is anyone else having similar problems?

    Swipe up or drag up on the app window to close the app.

  • I just bought a new Mac Mini 2.5 and it won't connect to the internet.

    I got my new Mac mini set up but it won't load the connection, System Preferences Network says it's connected and I compared it to my old Mac Mini and everything matches up (IP address matches except last 3 digits).  I open Safari or iTunes and they try to connect but no luck, on Safari the blue bar moves in the address line but stops and nothing happens.  I'm on my old mini now so I I'm not having a problem wiht my provider, oh and I've got an ethernet connection to a Motorola surfboard.  Any idea what is wrong?

    Hello, might try this...
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.5, 10.6, 10.7 & 10.8…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x/10.8.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    IFor 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    (There may be better or faster DNS numbers in your area, but these should be a good test).
    Click OK.

  • Every time I switch on my iMac I have to go through System Preferences, network, to access the internet. It runs Mountain Lion OS.  However my Macbook Pro which still runs Snow Leopard connects to the internet OK, from thew same wireless router.  This sta

    Every time I turn my iMac on it will not connect to the internet until I open System Preferences / network / Assist me. that reports that my internet access appears to be OK, and hey presto my web home page appears, and everything if ok. The same happens if I have opened Mail, nothing until I've gone through the above proceedure.
    This has been happening for a week.
    The iMac uses Mountain Lion.
    I have no such difficulty with my Macbook Pro which runs Snow Leopard.
    I have deleted the safari caches and logs, to no avail.
    Any suggestions would be greatly appreciated.
    Deerick.

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the grey Apple icon and a progress bar appear. The boot up is significantly slower than normal.
    Safe Mode
    Safe Mode - About
    General information.
    Isolating issues in Mac OS X
    Permissions Troubleshooting
    Step by Step to Fix Your Mac

  • MacBook Pro lost and now won't detect wifi in the house - HELP!

    I'm using a MacBook Pro running Snow Leopard.  I'm staying at a friend's home which provides wifi via Shaw Cable.  We've been here for a week.  When we arrived the MacBook detected the wifi in the house and I was able to sign in without any difficulty.  Suddently, today in the middle of a web chat with a customer service provider, the connection was lost.  When I attempt to reconnect it detects other networks but not the one in the house.  I've rebooted the MacBook, rebooted the modem, turned airport on and off, deleteted all remembered networks (then rebooted), attempted to manually enter the network name and password all without success.  
    Other devices are connected: my iPad and a Windows PC.  I can connect the MacBook via ethernet and it works. So I know the connection and modem are working.
    Most solutions I've see talk about resetting either the channel (to 11) or changing some other setting on the modem.  Since this is not my house or system, I don't have access to the modem settings.  Nor do those solutions make sense since I was connect for 6 days without any issues.
    Does anyone have any idea how to get the MacBook to detect the network again?

    Might be corrupted network preferences ...
    Open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    /Library/Preferences/SystemConfiguration
    Click Go then move all the files in the SystemConfiguration folder to the Trash.
    Turn off the base station for about ten seconds then turn it back on.
    Then try Wi-Fi.
    Your Mac will generate a new SystemConfiguration folder for you.

  • I just got a MacBook pro 2008 and it won't turn on. the seller left it in the office since 2014 September still in good shap. all trouble shooting tip seems not to work. battery and charger seems ok.

    hi,
    just got a MacBook pro 2008 from a friend who bought it online. When it came we tested it and it was working. The person he wanted to supply changed his mind and my friend left the mac in the office cabinet since late last year. I decided to buy it and when I tried to turn it on it wouldn't. I charged the battery fully and checked if it was ok. I tried smc and nvram reset yet no sound or beep or any sign of life. There are no apple store around where I live in Nigeria now.
    thanks

    "Any suggestions would be great - Thanks!!!"
    Have him take it to an Apple store or AASP. (Stay away from Macs. You're a PC guy).

  • Safari for windows and itunes won't connect to the internet

    Hi all,
    I tried to connect to the itunes store this morning and it does't work. I can't tell you the last time I actually used the itunes store. Months ago at least. I'm not getting an error message or anything. The bar gets less than half way accross then just stops.
    Second problem. After finally getting fed up with internet explorer I decided to change my browser to Safari (for windows). It insalled fine and opens ok. But it just won't load any web pages. Again, no error messages or anything. The bar gets part way accross then just stops.
    I have tried all of the tips on the apple website and I've also tried all the tips in the forums that have worked for everyone else but not me.
    I've added Safari and checked that itunes is allowed in my firewall. Even tried turning my firewall off.
    I've checked that I'm not connecting through a proxy server.
    I've tried resetting the host file.
    All of the software on my computer is up to date.
    I've tried flushing the DNS settings.
    I've run diagnostics in itunes. (All ok)
    My internet explorer runs ok so there is no problem with my internet connection.
    I've tried just about everything I can think of and nothing works so any suggestions would be greatly appreciated.
    Many thanks,
    Emma

    I'm also having this problem for about 3 months now. Tried contacting twice with Apple Support and after a few tips, they just stopped responding. Tried uninstalling the entire Apple Suite (QuickTime, iTunes, Safari, Bonjour, etc.) and still didn't work. APPLE, PLEASE HELP US HERE!
    I also ran a diagnostic and found a problem to connect to the Store (sorry for the diagnostic in portuguese... system language):
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 10.4.1.10
    QuickTime 7.7
    FairPlay 1.12.20
    Suporte para Aplicativos Apple 2.0.1
    Biblioteca do Atualizador do iPod 10.0d2
    Driver de CD 2.2.0.1
    DLL do Driver de CD 2.1.1.1
    Dispositivo Móvel Apple 3.4.1.2
    Driver do Dispositivo Móvel da Apple 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    SDK da Gracenote 1.9.1.485
    MusicID da Gracenote 1.9.1.102
    Envio da Gracenote 1.9.1.133
    DSP da Gracenote 1.9.1.43
    Número de Série do iTunes 0037B1A011C6CE18
    O usuário atual não é um administrador.
    A data e a hora do local atual é 2011-09-30 20:45:13.
    O iTunes não está sendo executado no modo de segurança.
    A composição acelerada do WebKit está ativada.
    HDCP não é compatível.
    Core Media é compatível.
    Informações da Exibição de Vídeo
    NVIDIA, NVIDIA GeForce 9500 GT
    **** Informações de Plug-ins Externos ****
    Não há nenhum plug-in externo instalado.
    iPodService 10.4.1.10 (x64) está atualmente sendo executado.
    iTunesHelper 10.4.1.10 está atualmente sendo executado.
    Dispositivo Celular da Apple service 3.3.0.0 está atualmente sendo executado.
    **** Testes de Conectividade de Rede ****
    Informações do Adaptador de Rede
    Nome do Adaptador: {E14933F0-7331-4D75-B02E-82060957F06F}
    Descrição: Dispositivo Bluetooth (Rede Pessoal)
    Endereço IP: 0.0.0.0
    Máscara da Sub-rede: 0.0.0.0
    Gateway Padrão: 0.0.0.0
    DHCP Ativado: Sim
    Servidor DHCP:
    Cessão Obtida: Wed Dec 31 22:00:00 1969
    A Cessão Expira: Wed Dec 31 22:00:00 1969
    Servidores DNS:
    Nome do Adaptador: {62B0A88D-17A9-44AD-8D74-E75F1C8B9747}
    Descrição: Anchorfree HSS Adapter
    Endereço IP: 0.0.0.0
    Máscara da Sub-rede: 0.0.0.0
    Gateway Padrão: 0.0.0.0
    DHCP Ativado: Sim
    Servidor DHCP:
    Cessão Obtida: Wed Dec 31 22:00:00 1969
    A Cessão Expira: Wed Dec 31 22:00:00 1969
    Servidores DNS:
    Nome do Adaptador: {CC860C72-3DAF-4110-8A19-0B89F71EF4B6}
    Descrição:
    Endereço IP: 0.0.0.0
    Máscara da Sub-rede: 0.0.0.0
    Gateway Padrão: 0.0.0.0
    DHCP Ativado: Sim
    Servidor DHCP:
    Cessão Obtida: Wed Dec 31 22:00:00 1969
    A Cessão Expira: Wed Dec 31 22:00:00 1969
    Servidores DNS:
    Nome do Adaptador: {A62C927C-DBA9-4230-81A2-CCB3501C2622}
    Descrição: Realtek PCIe GBE Family Controller
    Endereço IP: 192.168.0.137
    Máscara da Sub-rede: 255.255.255.0
    Gateway Padrão: 192.168.0.1
    DHCP Ativado: Sim
    Servidor DHCP: 192.168.0.1
    Cessão Obtida: Fri Sep 30 20:19:45 2011
    A Cessão Expira: Fri Oct 07 20:19:45 2011
    Servidores DNS: 8.8.8.8
      8.8.4.4
    Nome do Adaptador: {3F9E0C26-11A0-4099-ACED-BD314B167697}
    Descrição: VirtualBox Host-Only Ethernet Adapter
    Endereço IP: 192.168.56.1
    Máscara da Sub-rede: 255.255.255.0
    Gateway Padrão: 0.0.0.0
    DHCP Ativado: Não
    Servidor DHCP:
    Cessão Obtida: Wed Dec 31 22:00:00 1969
    A Cessão Expira: Wed Dec 31 22:00:00 1969
    Servidores DNS:
    Conexão Ativa: Conexão de rede local
    Conectado: Sim
    On-line: Sim
    Usando Modem: Não
    Usando LAN: Sim
    Usando Proxy: Não
    Suporte para SSL 3.0: Ativado
    Suporte para TLS 1.0: Ativado
    Informações do Firewall
    O Firewall do Windows está ativo.
    O iTunes NÃO está habilitado no Firewall do Windows.
    A tentativa de conexão ao site da Apple foi bem-sucedida.
    A tentativa de conexão para navegar pela iTunes Store foi bem-sucedida.
    A tentativa de conexão para comprar na iTunes Store foi bem-sucedida.
    A tentativa de conexão com o servidor de ativação do iPhone foi bem-sucedida.
    A tentativa de conexão com o servidor de atualização de firmware foi mal-sucedida.
    Esgotou-se o tempo de conexão de rede.
    A tentativa de conexão com o servidor da Gracenote foi bem-sucedida.
    O último acesso bem-sucedido à iTunes Store foi 2011-09-30 20:41:29.
    Apple, once again I ask you to help us on this one. In the next holliday I'll nuy a tablet and a phone to my mother and I'm considering getting an Android. I have a lot of apps in my library now, but I'll not format my PC just to get iTunes and Safari working. Sorry, but if it doesn't work or we don't receive any response, I'll ditch Apple products for good.

  • I've had a new hard drive installed and reloaded all my stuff via time capsule and now can't connect to the internet although it say Airport is connected. How can I fix this problem ?

    Just had a new hard drive for my iMac and reloaded all my stuff via time capsule, all works fine apart from Safari which won't connect to internet. Airport is connected but each time Safari comes back saying there is no connection....any help gratefully recieved.

    So you have the apple rotuer called a time capsule  and you have complete the frist time machine back up? but there is not internet access ?
    If so.
    Opem airport utiltiy on your Comptuer :
    What is the IP ? > if its 169.254.xx.xx > its a self assigned
    Try power cycling the Internet source  for up to 1 mintue and make sure all the lights  turn off.
    In Airport Utility Version 5.5.3 / 5.6.1
    Gi > Intenret > conncetiong sharing > Is it off  bridge mode change it to share a public Ip address
    In airport Utility  version 6.0/6.1
    Edit > network > rotuer mode : Should be DHCP and NAT unless you use PPPoE to conecnt to the internet then this is automatically invoked.

  • I downloaded the newest firefox and now it wont connect to the internet.

    I updated to the new firefox 4 and all the sudden it wouldn't connect to my internet. I did a system restore and now my firefox doesn't work at all. I click on the icon and nothing happens. It doesn't open or even think about opening. I don't want to lose all my personal information, there are a lot of websites saved on there that I absolutely NEED!

    Have you tried starting FF in safe mode and then disabling all add-ons and extensions?
    Then restart the browser enabling each add-on one by one. I did this and found that Stumbleupon toolbar was the problem for me as my browser was freezing as soon as I started it and going into not responding but with this currently disabled the browser works fine. Just hope there is an update for Stumble soon.

  • I've restored my old iMac using the original install discs to OS x10.4.6 and now can't connect to the internet with airport. Can someone please help?

    I've done several of the special reset techniques for air port as suggested in the airport discussiions and now am asking for somebody who has had experience with restoring OS X to its original state and what, if anything am I missing. Thank you in advance, lee242.

    You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
    When you install Firefox 3.6 it will use your existing bookmarks and other user data.
    Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

  • I downloaded version 4 and now I cannot connect to the internet with firefox. The lower version worked fine. It keeps saying I'm offline. Any suggestions?

    I have used the older version of firefox and it worked fine. I downloaded version 4 and now cannot get on the internet with firefox. It keeps saying I'm offline and to check a particular box to correct the problem. I have no idea what they're talking about and would appreciate any help.

    Ah I figured it out.....Mcafey was blocking it. Why on earth did AVG being uninstalled update mcafey settings, to block firefox?

  • After installing an update it now won't connect to the Internet at all?

    I was online and a Firefox update popped up, it strongly suggested I install it which I did, my Internet connection is "good" but my home page won't load and just continues to show UNABLE TO CONNECT.......I'm at a loss!

    Yes I'm having the same problem of Firefox 15.0 not connecting to my sites and seems to stay in search mode. I have added Firefox to my firewall to allow it access but all to no avail. Other browsers such as Google Chrome and IE connect to my sites but not Firefox. Any other suggestions would be welcomed.

  • My macbook pro (lion 10.7.2) stopped connecting to wireless internet even though network indicates it is connected - full bars.

    My macbook pro (10.7.2) just stopped connecting to the internet. 2 other macs in the house are working fine. All 3 are in the same room as the airport. The macbook network icon indicates it is connected with full bars. We have turned the computer off and on, but no effect. Any ideas?

    Have you tried turning Airport off and then on again? My own q about this is somewhere in the answered q's--what worked was either the Airport on-off or something my phone company did while I was fiddling with Airport. Good luck!
    Gail

  • MBA won't connect to the internet

    I am having a problem that I cannot figure out. I've searched Google as well as the Apple discussion boards, and I have found nothing that addresses my problem.
    Yesterday, I was able to turn on my airport in my iMac (which is connected to a cable modem - ISP is Roadruner) and turn on internet sharing, which allowed my MBA and ipod touch to connect to the internet. My wife uses the iMac and I use the MBA. The only thing my wife uses on the iMac is Safari and iPhoto so no settings have been changed.
    Today, my system got an attitude, and now nothing will connect. The internet sharing is turned on in the iMac control panel, same as yesterday. All appropriate boxes are checked. I have tried turning off the firewall, and back on and I get nothing.
    I know the problem is not with the MBA or the touch, because I was able to connect to the university's wifi all day today when I was at school with no problems.
    My MBA under the network says it has self assigned an IP address and will not be able to connect.
    The iMac also says that the Air Port has self-assigned IP address.
    I have tried deleting the interfaces, and re-adding them. I have tired renewing the DHCP. I have disabled the internet sharing and enabled it again. The little airport icon in the bar at the top has a gray airport symbol with an arrow in it pointing up. The iMac can connect to the internet just fine with an Ethernet connection. Both systems have been restarted multiple times. I have tried to repair the permissions. I have reset the cable modem. I have powered down both systems and let them sit, then tried again. Not sure what else to do.
    Any suggestions on how I can get this problem fixed would be greatly appreciated.

    I have also got problems with connecting to internet after upgrading my 1. gen MBA to 10.6.1
    Symptoms are as follows:
    No changes in network setup on the mac or on the routers. No problems with iphone, touches, MacBooks, Macbook Pros or Mac Pros. Only with MBA. I am usually roaming between 4 different locations, all with different Apple Airports. I am only capable of reaching internet on one of the locations. I am able to connect to the resources on the internal networks (all 4), but not able to contact internet.
    Since upgrading, I have not been able to connect to wifi services like Telenor, Vodafone, T-mobile etc. Had some success with Vodafone, however, I was not able to reach by the login screen. When trying to connect to the same services with my iphone, I had no problems.
    No problems contacting internet with thetering withe the iphone, but it cost a h..... lot more.
    Is there anything wrong with the implementation of DNS/routing???

Maybe you are looking for

  • ITunes 10.6.3 problem with multiple speakers

    Running iTunes 10.6.3 on new MacBook Air. When I click on the Choose Speaker icon on the bottom of the window, I get a complete list of all available Airport Express stations that have speakers powered speakers plugged into them. When I choose Multip

  • Excise Duty rate problem

    Hi all here is problem in excise duty rate miantanance in JIID. our are purchasing material from the same vendor with different excise duty rates (for Ex: one is 16% and other 12%) in the same plant. can any body suggest how to maintain different rat

  • How can I resize my itunes window?

    I don't know if it matters or not, however I'll show you the situation: I use a single library on an iPod and two aliases pointin at the library. One is on my iMac 20" and the other is on my PB 12". This morning opening itunes on the 12" I found a ve

  • PDF Protection that allows for file placement?

    When I set a password on a PDF (mainly to prevent someone from grabbing the photos out of it), it has the side effect of not allowing someone to place the pdf in an InDesign file. This is a big problem, as we're always sending ad files to publishers,

  • Application Error 0

    Hi I'm getting an application error that i hope someone can help me with. When i try and save a record, i get an application error and the all the description states is a "0". THis does not help me any. Here's a snippet of my code where the it booms