MacBook Pro does not start up. Shuts down after apple logo screen with a loading bar.
I booted my macbook pro up today and i noticed it took a while to do so. i also noticed that the fans were going fast and the macbook was getting hot during the start up process. When i went to the screen i also noticed a loading bar which i havent noticed before when starting up the mac. Once the loading bar has reached the end, the macbook just turns off and the same thing happens over and over. I am on mountain lion
I went to apple today and they told me that the hard drive has unmounted itself. They have my macbook right now and they said they're going to replace the wire that connects the hard drive to the logic board and see if this solves the issue. If it doesn't work they will replace the existing 250GB hard drive in my macbook with a 500GB as they no longer make that size hard drives (cost of £130 for the replacement). The problem is that i dont have my macbook backed up so will there be anyway to get data off the od hard drive?
Similar Messages
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My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.
Hy myneck,
Happy Holidays! The resource below may provide some steps to try if your MacBook Pro won't start.
Troubleshooting: My computer won't turn on - Apple Support
http://support.apple.com/en-us/TS1367
This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
You don't hear a startup chime.
You don't hear any fan or drive noise.
There is no video on your built-in or external display
If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
You may hear a startup chime.
You may hear fan or drive noise.
You may see a light from the Sleep LED (if your Mac has one).
Pressing the Caps Lock key on the keyboard causes it to light.
If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
I hope this information helps ....
- Judy -
New Macbook Pro does not start up after updating...HELP!!!
Hi,
My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
Can somebody please help me?You should probably post your question in the MacBook Pro discussions:
http://discussions.apple.com/category.jspa?categoryID=190 -
My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan -
Ipod touch does not do anything stuck on the apple logo screen.
ipod touch does not do anything stuck on the apple logo screen.
You may need to hold the sleep/wake button and the home button until the apple logo appears. Or anther thing you can try is draining the battery until the battery is dead. That's what i tried and worked. You may need to do those things more than 2 times. OH anther thing is you can try connecting you ipod to your computer and see if it appears on itunes. If those don't work you can send it to apple. So that's what helped me I hope I answered your question.
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My 2011 IMac will not boot up past the White apple logo screen with the whirly circle
My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
My mac book pro does not start properly. It goes past logo then grey screen I cannot access my
MMy MacBook pro will not start up. It goes past the apple logo then only a grey screen, sometimes a blue one with vertical stripes. I have tried starting from a disc also by using different keys, but with the same result. At one point i heard three beeps then a pause repeated. Please help.
See if you can run an Apple Hardware Test:
http://support.apple.com/en-us/HT201257
Note an error free AHT is not definitive.
If addition to the possibility of a RAM problem, the vertical stripes on the blue screen is not a good sign.
Ciao. -
I have a MacBook Pro early 2011. Does not start. After the apple show, a blank screen appear. The service said that the problem is with the video plaquue in the logic board. Need to change. Cost lmmost the same than a new MacBook Pro. Somebody has the same problem? What we can do?
I hate to break this to you, but life isn't fair. If your job is that critically in need of a computer, then you should have a spare to use for just this kind of situation or have your employer provide you with a computer to use.
Computers break down, just like cars. If your car breaks down do you curse the car maker or get it fixed? Surely, you paid more for your car than the computer.
This is reality. Best get used to it because it won't get any better. -
MacBook pro does not start. How can I back to Mac OS X Lion?
I have a MacBook Pro. On my MacBook i made three partition, then I installed window 8. After that I started windos and try to delete third partition by Administrator tool from windows operating system. After that my MacBook does not start. How can I back to Mac OS X Lion?
After that I again install windows 8 from a DVD. Windows start well, but I can not start Mac OS system, may be it was 10.6. Sever times I tried to install OS X Lion 10.7 thought DVD, I could not. On MacBook I have a lot of important data.
What can I do. I want to a complete suggestion. Please help me to solve the problem.
My MacBook Pro model no. A1286.You installed Windows improperly the result of which was to wipe out the bootloader for OS X. You can give this a try:
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the
"OPTION" key.
3. Release the key when the boot manager appears.
4. Select the OS X disk icon from which you want to boot.
5. Click on the arrow button below the icon.
If you are still unable to boot from the OS X volume then you will need to reinstall OS X:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
This will destroy the Windows bootloader so you cannot boot into Windows. The solution is to remove all the partitions on the drive except the OS X partition, then expand the OS X partition to take up the entire drive.
Use Boot Camp Assistant in the Utilities folder to create a Windows partition on which you can install Windows. You cannot have any other partitions on the drive besides these two.
Now given all the above you may be able to install a third-party bootloader that would work with the setup you now have: Boot Runner 1.4. -
My 2009 13" MacBook Pro does not start
My 13" MacBook Pro (2009 mdoel with Moutain Lion) does not start up.
When I press the power button, it does not start.
I do see the white light on front right of the MacBook Pro. The battery is half full. I'm connected to a power cord (light on power cord is organge). I do not see any lights on the keyboard and nothing on the screen. I do hear a fan.
How do I get my MacBook to start up?
Thanks, GilbertAs you're running Mountain Lion, have you tried booting to the Recovery partition (holding down the Command and R keys whilst booting)?
If you can get to the Recovery partition you can use Disk Utility to verify and, if needed, repair your hard drive.
If you can't boot to the Recovery partition, at least see if there is a hardware problem by running the Apple Hardware Test.
Good luck, call back...
Clinton -
Macbook pro does not start, macbook pro does not start
Hello
laptop does not start anymore. Press on buton but qfter the sounds, the screen stays white and does not bring me to to type my password. it shows now a question mark....What could be the reason and what is to be done then? thank you.A flashing question mark appears when you start your Mac
Also see the following:
Troubleshooting: My computer won't turn on
Mac OS X: Gray screen appears during startup
Read and follow all the steps. -
plz help !!!! i have iphone 3g and i tried option to reset my phone to factory shiped settings ..... but now it does not start even .. it just shows apple logo again n again ..... after that i went to recovery mode as stated by apple support and did things as stated .... but then i got the message iphone cannot be restored due to some eror 1015.....can any one please help me .. i will be highly obliged ...
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use... -
IMac shut downs after Apple logo appears!
Since I installed Maverick my iMac been acting weird. Now when I turn it on it shuts down after the Apple logo appears!
I've looked for similar problems but I've other issue here, I've a login security username\password. So, I can't pick the hard driver and repair it simpley!
Any help...Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
Macbook Pro does not start up and nothing works. Need recovery!
Hi there
My MacBook Pro has shut down while wathcing a video and when ever I try to start up, a sign looking loke"no parking (Prohibitory Sign)" comes up after grey screen.
I tried to start it in safe mode but it does not go in safe mode.
Tried pram and nvram reset pro but didnt help.
Succesfully started in recovery mode ( tried both cmd + R and Cmd +opt+ R) tried disc repair but it cannot repair or verify anything. it gives me errors.
Could not recover anything in here as could not find any back up.
Tried to re-install Maveric but could not see HDD, so could not go ahead.
Inserted OS X installationCD that came with laptop, stared up by holding C, tried to repair disk but again, could not repair disk.
Could not do anything in Terminal.
I cannot even erase and re-install the OS
I also had windows 7 installed but now I cant start it up aswell.
The question is, what else I can try to save my computer? More importantly, I have so many pictures I want to save. How can I save them?
Thanks in advance!
Memis.Based on the procedures you have tried and the symptoms you have described, your MBP internal HDD had failed and will need to be replaced.
If you have a backup, your data should be available to you when you install the new HDD. If you do not have a backup, you may try to see if any of the data recovery software available online will work for you. Most have a trrial version that will tell you if they can be of any use for you or not. The last option is to engage the services of a data recover firm. They will not guarantee if they can get any or all of your data and will be very expensive.
Ciao. -
MacBook Pro will not finish a shut-down.
I have a repeating problem. Starting with 10.5.5 on my 2.2 ghz MacBook Pro 15" (mid-2007) I began having big problems getting it to restart and to shut-down. I was getting ridiculous hangs.
I would find my machine in the morning with the fan still going and looking like it was shut down. I would hit the ON button and nothing would happen. So I had to hold down the ON button for a long time until a full manual shut-down occurred, and then I could restart my machine. This happened with most, but not all of my restarts, and just about all of my shut-downs.
Then I upgraded to a unibody MacBook Pro 15". I migrated my user, and then found I still had the problem. I was convinced it was a problem with 10.5.5. I had a lot of Finder trouble also that started right after that update.
Well, I thought all was well with 10.5.6, but it was not to be. I am still getting a lot of hangs, but mostly only with shut-downs. My restarts seem to make it through.
I am very frustrated, and wondering what to do. I am thinking of calling Tech Support, as this is happening on a new machine.I experienced the same problem. What I noticed that problem seems to occur more often when bluetooth is switched on. For instance, today I wanted to switch off bluetooth connectivity before switching off laptop completely. The bluetooth icon in menu bar from some strange reason froze completely, rest of programs and OS were working fine. When I wanted to switch off the laptop it happened again, it froze and the only way to switch it off was to hold power button.
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