Macbook Pro Does Not Start Up - Stuck at "No Entry" Sign

Hello,
I've been dealing with this hours, so at last I decided to get help from the community.
Let me explain the issue first.
I have checked Software Update, and there was two updates. First one was Java and the other one was EFI Update 2.7. I don't remember the Java update version. After I applied the update, the MBP rebooted itself as it should do; bu the problem occured at that reboot. OSX tried to start up three times, like as it was failing to install the updates after reboot. And at the fourth time, after a few minutes the Apple logo turned into a "No Entry Sign". And it stuck like that. Now, the MBP cannot boot normally, I can only run it on safe mode.
I have reset PRAM.
As far as I read about the issue over the boards, the problem occurs to be an HDD problem. Yet I can run the OSX in safe mode, which bugs me. So I downloaded SMART Utility to check the HDD. It says there is 1 Pending Bad Sector, and 1 Removed Bad Sector.
What do I do now, any solutions you can offer?
This is the log export from SMART Utility if you wish to check it.
location: /dev/disk0
partition count: 1
partitions: Caprica HQ,
SMART Support: Supported
Last SMART Error: *not set*
Model Family: Seagate Momentus 5400.6
Model: ST9500325ASG
Serial Number: 5VELJHP6
Firmware Version: 0009APM1
Capacity: 500 GB
ATA Version: 8
ATA Standard: ATA-8-ACS revision 4
Health: Failing
Overall Health: PASSED
Offline Data Status: 0
Self Test Status: 0
Offline Data Collection Time: 0
Data Collection Capabilities: 73
SMART Capabilities: 3
Error Logging Capabilities: 1
Short Self Test Time: 1
Long Self Test Time: 139
Conveyance Self Test Time: 2
Attribute Log Revision: 10
Attribute Count: 22
Attributes:
ID#   ATTRIBUTE NAME                         FLAG       VALUE   WORST   THRESH  TYPE         UPDATED     FAILED    RAW VALUE
1     Raw Read Error Rate                    0x000E     117     099     006     Old age      Always      Never     141585185
3     Spin Up Time                           0x0003     100     100     000     Pre-fail     Always      Never     0
4     Start/Stop Count                       0x0032     100     100     020     Old age      Always      Never     18
5     Reallocated Sector Count               0x0033     100     100     036     Pre-fail     Always      Never     0
7     Seek Error Rate                        0x000F     100     253     030     Pre-fail     Always      Never     595148
9     Power On Hours                         0x0032     100     100     000     Old age      Always      Never     622
10    Spin Retry Count                       0x0013     100     100     097     Pre-fail     Always      Never     0
12    Power Cycle Count                      0x0032     100     100     020     Old age      Always      Never     366
184   End-to-End Errors                      0x0032     100     100     099     Old age      Always      Never     0
187   Reported Uncorrectable Errors          0x0032     090     090     000     Old age      Always      Never     10
188   Command Timeout                        0x0032     100     100     000     Old age      Always      Never     0
189   High Fly Writes                        0x003A     100     100     000     Old age      Always      Never     0
190   Airflow Temperature Celsius            0x0022     071     061     045     Old age      Always      Never     29
191   G-Sense Error Rate                     0x0032     100     100     000     Old age      Always      Never     99
192   Power Off Retract Count                0x0032     100     100     000     Old age      Always      Never     85
193   Load Cycle Count                       0x0032     083     083     000     Old age      Always      Never     34546
194   Temperature Celsius                    0x0022     029     040     000     Old age      Always      Never     29
195   Hardware ECC Recovered                 0x001A     051     043     000     Old age      Always      Never     141585185
197   Current Pending Sector Count           0x0012     100     100     000     Old age      Always      Never     1
198   Offline Uncorrectable Sector Count     0x0010     100     100     000     Old age      Offline     Never     1
199   UDMA CRC Error Count                   0x003E     200     200     000     Old age      Always      Never     0
254   Free Fall Sensor                       0x0032     001     001     000     Old age      Always      Never     63
Error Log Version: 1
Error Count: 9
Error Log:
Error 9 occured at disk power-on lifetime: 469 hours
  When the command that caused the error occurred, the device was active or idle.
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  40 51 00 FF FF FF 0F
  Error: Uncorrectable Error
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  25 00 00 FF FF FF 4F 00      01:42:05.257  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:42:03.023  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:42:00.832  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:41:58.621  READ DMA EXT
  2F 00 01 10 00 00 00 00      01:41:58.620  READ LOG EXT
Error 8 occured at disk power-on lifetime: 469 hours
  When the command that caused the error occurred, the device was active or idle.
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  40 51 00 FF FF FF 0F
  Error: Uncorrectable Error
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  25 00 00 FF FF FF 4F 00      01:42:03.023  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:42:00.832  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:41:58.621  READ DMA EXT
  2F 00 01 10 00 00 00 00      01:41:58.620  READ LOG EXT
  60 00 00 FF FF FF 4F 00      01:41:56.397  READ FPDMA QUEUED
Error 7 occured at disk power-on lifetime: 469 hours
  When the command that caused the error occurred, the device was active or idle.
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  40 51 00 FF FF FF 0F
  Error: Uncorrectable Error
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  25 00 00 FF FF FF 4F 00      01:41:58.621  READ DMA EXT
  2F 00 01 10 00 00 00 00      01:41:58.620  READ LOG EXT
  60 00 00 FF FF FF 4F 00      01:41:56.397  READ FPDMA QUEUED
  60 00 38 68 BE 3A 40 00      01:41:56.375  READ FPDMA QUEUED
  60 00 10 08 0E 27 40 00      01:41:56.371  READ FPDMA QUEUED
Error 6 occured at disk power-on lifetime: 469 hours
  When the command that caused the error occurred, the device was active or idle.
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  40 51 00 FF FF FF 0F
  Error: Uncorrectable Error
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  60 00 00 FF FF FF 4F 00      01:41:56.397  READ FPDMA QUEUED
  60 00 38 68 BE 3A 40 00      01:41:56.375  READ FPDMA QUEUED
  60 00 10 08 0E 27 40 00      01:41:56.371  READ FPDMA QUEUED
  60 00 08 FF FF FF 4F 00      01:41:56.319  READ FPDMA QUEUED
  60 00 10 E8 F1 06 40 00      01:41:56.318  READ FPDMA QUEUED
Error 5 occured at disk power-on lifetime: 469 hours
  When the command that caused the error occurred, the device was active or idle.
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  40 51 00 FF FF FF 0F
  Error: Uncorrectable Error
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  25 00 00 FF FF FF 4F 00      01:41:53.979  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:41:51.778  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:41:49.575  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:41:49.550  READ DMA EXT
  25 00 00 FF FF FF 4F 00      01:41:49.477  READ DMA EXT
Self Test Log Revision: 1
Self Test Log Count: 0
Self Test Log:
No self tests logged.

As I'm sure you are already aware, that HDD has failed to the point it cannot find a bootable volume.
If you have a backup, no worries.
If you do not have a backup, you could try to reinstall the operating system and get the disk to a state in which it will at least mount. Then, copy whatever information remains intact to another disk. I would be inclined to replace the drive now, install the failed one in an external enclosure, and attempt to extract whatever information you need from it.

Similar Messages

  • My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

    My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

    Hy myneck,
    Happy Holidays!  The resource below may provide some steps to try if your MacBook Pro won't start.
    Troubleshooting: My computer won't turn on - Apple Support
    http://support.apple.com/en-us/TS1367
    This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
    You don't hear a startup chime.
    You don't hear any fan or drive noise.
    There is no video on your built-in or external display
    If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
    You may hear a startup chime.
    You may hear fan or drive noise.
    You may see a light from the Sleep LED (if your Mac has one).
    Pressing the Caps Lock key on the keyboard causes it to light. 
    If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter. 
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    I hope this information helps ....
    - Judy

  • New Macbook Pro does not start up after updating...HELP!!!

    Hi,
    My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
    Can somebody please help me?

    You should probably post your question in the MacBook Pro discussions:
    http://discussions.apple.com/category.jspa?categoryID=190

  • My macbook pro will not start up. stuck on grey loading screen and spinning dial. HELP

    my macbook pro will not start up. stuck on grey loading screen and spinning dial. i shut it down last night and now when i try to turn it on it will not get past this page. lights and sounds work but nothing happens. please help

    Power it down by holding the power button down. Then try to power it up again. Post back. It would help if we knew what OS you are running, the model MBP...

  • My 2011 MacBook Pro does not start and stop after the apple appear, they said that the problem is a video problem and need to change the logic board. Cost almost same to buy a new one. Somebody have the same problem?

    I have a MacBook Pro early 2011. Does not start. After the apple show, a blank screen appear. The service said that the problem is with the video plaquue in the logic board. Need to change. Cost lmmost the same than a new MacBook Pro. Somebody has the same problem? What we can do?

    I hate to break this to you, but life isn't fair. If your job is that critically in need of a computer, then you should have a spare to use for just this kind of situation or have your employer provide you with a computer to use.
    Computers break down, just like cars. If your car breaks down do you curse the car maker or get it fixed? Surely, you paid more for your car than the computer.
    This is reality. Best get used to it because it won't get any better.

  • MacBook pro does not start. How can I back to Mac OS X Lion?

    I have a MacBook Pro. On my MacBook i made three partition, then I installed window 8. After that I started windos and try to delete third partition by Administrator tool from windows operating system. After that my MacBook does not start. How can I back to Mac OS X Lion?
    After that I again install windows 8 from a DVD. Windows start well, but I can not start Mac OS system, may be it was 10.6.  Sever times I tried to install OS X Lion 10.7 thought DVD, I could not. On MacBook I have a lot of important data.
    What can I do. I want to a complete suggestion. Please help me to solve the problem.
    My MacBook Pro model no. A1286.

    You installed Windows improperly the result of which was to wipe out the bootloader for OS X. You can give this a try:
    Boot Using OPTION key:
      1. Restart the computer.
      2. Immediately after the chime press and hold down the
          "OPTION" key.
      3. Release the key when the boot manager appears.
      4. Select the OS X disk icon from which you want to boot.
      5. Click on the arrow button below the icon.
    If you are still unable to boot from the OS X volume then you will need to reinstall OS X:
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    This will destroy the Windows bootloader so you cannot boot into Windows. The solution is to remove all the partitions on the drive except the OS X partition, then expand the OS X partition to take up the entire drive.
    Use Boot Camp Assistant in the Utilities folder to create a Windows partition on which you can install Windows. You cannot have any other partitions on the drive besides these two.
    Now given all the above you may be able to install a third-party bootloader that would work with the setup you now have: Boot Runner 1.4.

  • My 2009 13" MacBook Pro does not start

    My 13" MacBook Pro (2009 mdoel with Moutain Lion) does not start up.
    When I press the power button, it does not start.
    I do see the white light on front right of the MacBook Pro. The battery is half full. I'm connected to a power cord (light on power cord is organge). I do not see any lights on the keyboard and nothing on the screen. I do hear a fan.
    How do I get my MacBook to start up?
    Thanks, Gilbert

    As you're running Mountain Lion, have you tried booting to the Recovery partition (holding down the Command and R keys whilst booting)?
    If you can get to the Recovery partition you can use Disk Utility to verify and, if needed, repair your hard drive.
    If you can't boot to the Recovery partition, at least see if there is a hardware problem by running the Apple Hardware Test.
    Good luck, call back...
    Clinton

  • Macbook pro does not start, macbook pro does not start

    Hello
    laptop does not start anymore. Press on buton but qfter the sounds, the screen stays white and does not bring me to to type my password. it shows now a question mark....What could be the reason and what is to be done then? thank you.

    A flashing question mark appears when you start your Mac
    Also see the following:
    Troubleshooting: My computer won't turn on
    Mac OS X: Gray screen appears during startup
    Read and follow all the steps.

  • Macbook Pro does not start up and nothing works. Need recovery!

    Hi there
    My MacBook Pro has shut down while wathcing a video and when ever I try to start up, a sign looking loke"no parking (Prohibitory Sign)" comes up after grey screen.
    I tried to start it in safe mode but it does not go in safe mode.
    Tried pram and nvram reset pro but didnt help.
    Succesfully started in recovery mode ( tried both cmd + R and Cmd +opt+ R) tried disc repair but it cannot repair or verify anything. it gives me errors.
    Could not recover anything in here as could not find any back up.
    Tried to re-install Maveric but could not see HDD, so could not go ahead.
    Inserted OS X installationCD that came with laptop, stared up by holding C, tried to repair disk but again, could not repair disk.
    Could not do anything in Terminal.
    I cannot even erase and re-install the OS
    I also had windows 7 installed but now I cant start it up aswell.
    The question is, what else I can try to save my computer? More importantly, I have so many pictures I want to save. How can I save them?
    Thanks in advance!
    Memis.

    Based on the procedures you have tried and the symptoms you have described, your MBP internal HDD had failed and will need to be replaced.
    If you have a backup, your data should be available to you when you install the new HDD.  If you do not have a backup, you may try to see if any of the data recovery software available online will work for you.  Most have a trrial version that will tell you if they can be of any use for you or not.  The last option is to engage the services of a data recover firm.  They will not guarantee if they can get any or all of your data and will be very expensive.
    Ciao.

  • MacBook Pro does not start up?

    Hi, I have a MacBook Pro, I have not used it for a couple of weeks. Came to turn it on today, it starts, the Apple icon appears, as does the timer, then a few seconds later a bar pops up, as if it is downloading data gets half way and then it switches to laptop off. It is fully charged, as was working fine last time it was used?

    It's attempting to fix a file structure problem with the boot drive and failing.
    You can try to fix it yourself which if your data hasn't been recently backed up, data recovery efforts are in order (the drive still functions) first, then likely a erase and install of OS X, programs and return of files are in order.
    Again you can do it youself or have a local PC/Mac professional do it for you.
    .Create a data recovery/undelete external boot drive
    ..Step by Step to fix your Mac
    Erase, formatting, OS X installs on Mac's

  • Macbook Pro does not start. Grey screen with logo and status bar going on forever.

    I have a Macbook Pro, late 2010 running with OS Mavericks. Lately it became very slow but never had major issues like crashing. Lat night, I tried a hard restart because it was stuck and I cannot get it to restart ever since. I get sound and grey screen with logo. The status bar is going on forever but does not boot. Can anyone help, please?

    Try a safe boot:
    http://support.apple.com/kb/HT1564
    If no success, boot into recovery:
    http://support.apple.com/kb/ht1310
    Select the recovery partition and then from the 4 option menu select Disk Utility.
    Open Disk Utility>First Aid and run Verify and Repair.
    What are the results?
    Ciao.

  • Macbook Pro does not start properly

    I have a Mid 2010 15" Macbook Pro that requires 2-5 pushes of the power button to start after being off for more than1/2 hour.
    Once it does start i can power it off and back on again with no issues.
    I have reset smc and pram,changed ram, tested different ram banks,unplugged everything off logic board,tried just battery power,tried just ac power,
    tried both ac and with battery attached.All the updates have been installed on new install of Mavericks.
    Any help would be greatly appreciated.

    You have taken all the "standard" troubleshooting steps.
    I suggest you take it in for diagnosis.
    Barry

  • MacBook Pro does not start up properly after yosemite, I see a black screen. What to do?

    Apple MacBook Pro 15 " 2.4iC2D/2x1Gb/160Gb/256V, 07-02-2008, always properly updated.
    Lately Iphoto worked slow and stuck many times. After ugrade from Maverick to Yosemite had to upgrade IPhoto as well.
    After that the laptop started 2 or 3 times, after that it showed me a black screen.
    I succeeded to connect with a firewire cable the laptop to my Mac and could look into the laptop.
    Unfortunately there was a power break, and I don't succeed in reconnecting.
    The laptop stays warm and I hear (I suppose) the hard disk.
    What to do? I want to find my fotos and put them on the Mac.

    I went to apple today and they told me that the hard drive has unmounted itself. They have my macbook right now and they said they're going to replace the wire that connects the hard drive to the logic board and see if this solves the issue. If it doesn't work they will replace the existing 250GB hard drive in my macbook with a 500GB as they no longer make that size hard drives (cost of £130 for the replacement). The problem is that i dont have my macbook backed up so will there be anyway to get data off the od hard drive?

  • MacBook Pro does not start up properly

    Each time I turn on my Macbook Pro, everything will load up to the desktop, I can move the cursor around but cannot click on anything in the dock/menu bar across the top, nor does it respond to any of my hot corner settings. I have to hold down the start button to shut down, wait and then start again and it will always work fine at the second attempt.
    I have had the Macbook Pro just over 6 months now, and have been running Lion since it was launced I think.
    Any suggestions?

    Boot while holding down the command-r keys and that'll boot into the Lion restore disk. Run Repair Disk using Disk Utility.

  • My MacBook Pro does not start anymore

    This morning ,I opened my my macbook as usual , I had time to introduce
    My user password and suddenly the display turned itself off
    With a noticeable "click" which I can hear when I press the start
    Button with no avail... Help please !!
    Nick

    You may look at this support article for a solution:
    http://support.apple.com/kb/ts1367
    If this does not help, you will have to take your MBP to a repair facility.
    Ciao.

Maybe you are looking for

  • Can you use apple tv for 2 televisions

    i have apple tv hooked up to a samsung tv.  i have another samsung tv and would like to be able to use the apple tv on both samsung tv's.  both samsung tv are lan connected to my router. 

  • Leopard and 1. Ghz G5?

    Here are the specs on my G5: Machine Name: Power Mac G5 Machine Model: PowerMac9,1 CPU Type: PowerPC G5 (3.0) Number Of CPUs: 1 CPU Speed: 1.8 GHz L2 Cache (per CPU): 512 KB Memory: 2.25 GB Bus Speed: 600 MHz Boot ROM Version: 5.2.2f1 Can I install L

  • Error on Full Export - missing SYS.DBMS_REPUTIL

    Hi, I´m trying to make a full export of my database (8.1.7.0) and I´m getting the folowwing error when it´s almost finishing: . exporting posttables actions EXP-00008: ORACLE error 6550 encountered ORA-06550: line 1, column 18: PLS-00201: identifi

  • No DBLinks in the the generated code

    Hi guys, I am facing a strange problem. The code generated for my mapping does NOT have the dblinks. My OWB version is 10.1.0.4 This is my problem in brief. I have installed OWB recently and started to do a sample task. I created a very simple one to

  • Creating Charts in MS - Excel from JSP tables

    Hi, Is there any way of taking the values in my JSP tables and passing them into ms-excel, and creating graphs or charts based on these values?? I don't particulaly want to use a macro ... is this the only way? or does someone know an easier and more