Macbook Pro doesn't shut down after update

After downloading the update for Safari 5.1.2, I restarted my computer to finish the installation but it stayed stuck on a grey screen with the software update bar on top. Now I can't shut down my computer. Everytime I shut it down I'm brought back to the same grey screen and nothing other than the power button will shut my macbook down.
I'm running Lion on a Macbook pro 2.4 GHz

How long are you waiting? I've waited as long as 3-minutes in Leopard already. I was about ready to force shutdown, but then all of a sudden, it shut down.
If yo don't reboot that often, you may have a bunch of virtual memory swap files it's unloading. Try shutting down right after a reboot and see what happens.
-Bmer
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Macbook Pro won't shut down after installing Yosemite

Hi,
I just finished installing Yosemite on my Macbook Pro. It's fairly new, the last version with a DVD drive but without retina display (I bought it in May 2014 and it's my first Mac).
I installed Yosemite, updated all my applications from the App Store and tried to shut it down from the Finder but the screen just freezes on a black screen wth the pointer showing and then I to shut it down using the power button which I hate doing.
I turned on FireVault after set up and that is busy encrypting could that be causing this? I did check online and it says you can put your Mac to sleep or shut it down while this is happening, but I haven't been able to. Any tips would be great.

I had the same problem and just fixed it.
What I did:
- Launch Disk Utility > Select Macintosh HD > Verify Disk
Let the Verify run until it's done
- If you are seeing any error try the Repair disk
It's possible you need to restart (holding cmd+r while restarting)
- Next I did a verify disk permissions and a repair disk permissions
- reboot
After this the shutdown issue was gone!
Hope this solves your problem as well.

My Macbook Pro won't shut down after installing Lion. Anyone have a suggestion to fix this?

Just installed Lion, and it won't shutdown!
The only way it'll shut down is if it drains the battery.
Help!
J

Lots of other people are complaining about their Macs taking long times to shutdown. Some solved it by reinstalling Lion from scratch (without using a Time Machine backup and simply copying all their files on to the new install).
Others discovered old software that is no longer compatible with Lion (I found Mac The Ripper in mine, plus many others on day 1). I uninstalled some apps using App Cleaner (google it, it's free and it's awesome).
I was having a hard time shutting down my macbook pro, now it's back to normal.
Try finding applications that are not compatible with Lion. Their icons should be greyed out and with a diagonal line crossing it. Make sure you erase these applications and library related files, which is very simple if you use App Cleaner. And make sure you look into sub-folders inside the Applications folder, as I missed a couple because they were not immediately visible.
Hope it helps. If it does, let us know.

MacBook Pro doesn't shut down

My MBP won't shut down.
If I select Shut Down from the menu it goes through the motions and then gets to a screen and just hangs there. The spinning icon sits in the middle and spins and spins and spins. The only way to shut it down is by holding down the power key. Any suggestions? (BTW - I have no problems with choosing restart).
Thanks,
Daniel

How long are you waiting? I've waited as long as 3-minutes in Leopard already. I was about ready to force shutdown, but then all of a sudden, it shut down.
If yo don't reboot that often, you may have a bunch of virtual memory swap files it's unloading. Try shutting down right after a reboot and see what happens.
-Bmer
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My 13' macbook pro doesn't shut down,

it goes into a blue screen with the loading icon. i have to hold the power button down to shut it off.

this?
this is a hang, how long do you wait until you force our computer to shut off?
or this?

After updating my software from snow leapord to mountain lion my MacBook Pro suddenly keeps shutting down without any reason no warning suddenly just restarts... Can someone help

After updating my software from snow leapord to mountain lion my MacBook Pro suddenly keeps shutting down without any reason no warning suddenly just restarts... Can someone hel

Note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

Hard drive sensor or logic board failure.
Try a SMC Reset, only thing I can help.
http://support.apple.com/kb/ht3964
Check your tones with this sounds like it's not recognizing the RAM, perhaps it's not seated well or making a bad connection or it's defective.
http://support.apple.com/kb/ht1547
Take it back. three times a charm

Mac book pro mid 2009 shuts down after a few hour then will only boot after waiting and pressing power button numerous times. I am running mountain lion with most recent updates.

Mac book pro mid 2009 shuts down after a few hour of use and then is very difficult to reboot. Sometimes I have to wait hours, sometimes I have to repeatedly press the power button and then it will slowly start a little longer each press untill it completely boots. It has done this three times know. Each time I was watching a video.

Try running the Apple Hardware Test - sounds as if you've hardware issues.
Clinton

My Macbook Pro won't shut down or restart without forcing shut down. Hangs on grey screen. iTunes not recognizing iPod.

HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!

I have this question too.

Macbook pro will not shut down. Will someone help me?

My husband's macbook pro will not shut down. Tried everything. This occurred right after installing photoshop cs5.

Have you attempted holding down the physical power for 10 seconds.

MacBook Pro will not shut down properly

MacBook Pro will not shut down properly. Gray screen appears with spinning gear but will not shut down completely.

If you have more than one user account, these instructions must be carried out as an administrator.
If you have an optical drive, make sure there is no disc in it.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

MacBook Pro will not shut down correctly

When I try to shut down my MacBook Pro, it'll shut down then start up again. However, when the login comes up after it has started up, I press "Shut Down" and it works perfectly. Why is it doing this?

When I try to shut down my MacBook Pro, it'll shut down then start up again. However, when the login comes up after it has started up, I press "Shut Down" and it works perfectly. Why is it doing this?

Macbook Pro won't shut down or restart under Lion.

After installing Lion, my i5 Macbook Pro will not shut down or restart. The shutdown starts and then hag=ngs with a grey screen and a spinning process indicator. Thoughts?

Mine too. Restart and shutdown do longer works. Have to hard crash it each time.
Called Apple, they have no clue.
Buy a PC. At least Microsoft admit problems and offer solutions.

My Macbook Pro just randomly shuts down and I have to plug it into power to be able to turn it back on. Anybody got any suggestions?

My Macbook Pro just randomly shuts down and I have to plug it into power to be able to turn it back on. Anybody got any suggestions?

Troubleshooting: My computer won't turn on
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

My macbook pro (late 2008) shuts down but battery is at 25-30%

My macbook pro (late 2008) shuts down but battery is at 25-30% and I don't get a low power warning box before this happens. This only happens when the power chord is not connected, and it restarts with no problems once I put the power chord in. Does this mean I need a new battery, or is it an indication of something else? Using osx 10.5.8

Mine is Unibody 15" MBP late 2008, with the exact problem as yours. It can be a sudden shut down at 25-32%, or, after upgrading to OS 10.7.2, can be hang all of sudden on battery power.
Condition on, "Replace Soon". From 4.5 - 6 hours when new, goes down to 1 - 2 hours on discrete graphics.
But after 'abusing' it for the first year in the heat of Jakarta's climate in a non AC room when doing a video editing, before moving back to a comfort AC room at home sweet home, the battery performance is still top notch comparing to other kind than Apple. Also, it caused me to replace the right fan, after a lot of hard work on that first year. Oh, and by the way, I regularly done the battery calibration, at least once or twice between 3-6 months.
Here's also an useful link about battery I found on the internet:
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batterie s
My battery condition:
Battery Information:
Model Information:
Serial Number:          6N8389BD13EB
Manufacturer:          SMP
Device Name:          bq20z951
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          002a
Hardware Revision:          000a
Cell Revision:          100
Charge Information:
Charge Remaining (mAh):          2192
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          2716
Health Information:
Cycle Count:          616
Condition:          Replace Soon
Battery Installed:          Yes
Amperage (mA):          254
Voltage (mV):          12392
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          15
Automatic Restart on Power Loss:          No
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          No
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          5
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x0063ac36
Charging:          Yes
Got the battery replacement today. Hopefully it will last for at least 3 years like it predecessor.

Macbook Pro doesn't shut down after update

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