MacBook Pro DVD/CD not engaging
My 15 inch MacBook Pro will not play DVD's or CD. There are no errors - the discs are not engaging and just ejecting. I have tried several store bought DVDs and CD's. My Apple Care just expired earlier this month. Thanks for any advice!
Oh - that's bad. It could be that your SuperDrive is failing. If you've an Apple Store or an Apple Authorized Service Provider near you, you should take it in and have them take a look at it. It may be a simple mechanical problem that they can fix, or the drive may be dead or dying. I don't know what Apple's charging these days to replace a SuperDrive but you can often get an equivalent drive off the Internet and install it yourself. OWC has a number of solutions.
Clinton
Similar Messages
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HT1338 MacBook Pro DVD Player not working with the following error attached
Process: DVD Player [416]
Path: /Applications/DVD Player.app/Contents/MacOS/DVD Player
Identifier: com.apple.DVDPlayer
Version: 5.6 (5500.38.2)
Build Info: DVDPlayer-5500038002000000~1
Code Type: X86 (Native)
Parent Process: launchd [134]
User ID: 502
Date/Time: 2012-10-01 20:17:06.153 +1000
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report: 706 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 144 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: CE2F5F02-12D6-B244-8F86-3D52E6BD64AA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000004c0
VM Regions Near 0x4c0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/DVD Player.app/Contents/MacOS/DVD Player
VM_ALLOCATE 0000000000001000-00000000000c3000 [ 776K] ---/--- SM=NUL
Application Specific Information:
TF->from:1 to:0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x940135e0 strlen + 16
1 com.apple.CoreFoundation 0x974c9ad2 CFStringCreateWithCString + 18
2 com.apple.framework.IOKit 0x98b532d5 MakeOneStringProp + 96
3 com.apple.dvdplayback 0x004ad425 0x402000 + 701477
4 com.apple.dvdplayback 0x004ad079 0x402000 + 700537
5 com.apple.dvdplayback 0x004acdbe 0x402000 + 699838
6 com.apple.dvdplayback 0x004cc9ea 0x402000 + 829930
7 com.apple.dvdplayback 0x004f0b80 DVDOpenMediaVolume + 111
8 com.apple.DVDPlayer 0x000e2af5 0xc3000 + 129781
9 com.apple.DVDPlayer 0x000dfa50 0xc3000 + 117328
10 com.apple.DVDPlayer 0x00163a7e 0xc3000 + 658046
11 com.apple.DVDPlayer 0x001630d4 0xc3000 + 655572
12 com.apple.DVDPlayer 0x000ff7a3 0xc3000 + 247715
13 com.apple.DVDPlayer 0x000feebe 0xc3000 + 245438
14 com.apple.DVDPlayer 0x000fe758 0xc3000 + 243544
15 com.apple.HIToolbox 0x9490cb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
16 com.apple.HIToolbox 0x94794594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
17 com.apple.HIToolbox 0x94793980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
18 com.apple.HIToolbox 0x947937ca SendEventToEventTargetWithOptions + 94
19 com.apple.HIToolbox 0x947c7b7e ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3108
20 com.apple.HIToolbox 0x94794a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
21 com.apple.HIToolbox 0x94793980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
22 com.apple.HIToolbox 0x947a7855 SendEventToEventTarget + 88
23 com.apple.HIToolbox 0x9490c267 ToolboxEventDispatcher + 82
24 com.apple.HIToolbox 0x9490c129 RunApplicationEventLoop + 240
25 com.apple.DVDPlayer 0x0012d8cd 0xc3000 + 436429
26 com.apple.DVDPlayer 0x000dccb5 0xc3000 + 105653
27 com.apple.DVDPlayer 0x000dcc65 0xc3000 + 105573
28 libdyld.dylib 0x940d5725 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x935c39ae kevent + 10
1 libdispatch.dylib 0x97701c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x977017a9 _dispatch_mgr_thread + 53
Thread 2:: com.apple.dvdplayback-DVDEventCallbackThread
0 libsystem_kernel.dylib 0x935c080e semaphore_wait_trap + 10
1 com.apple.dvdplayback 0x004a4d38 0x402000 + 666936
2 com.apple.dvdplayback 0x004abbc5 0x402000 + 695237
3 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
4 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 3:: com.apple.dvdplayback-TFThread
0 libsystem_kernel.dylib 0x935c28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9402c220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x940b20a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.dvdplayback 0x00434fa8 0x402000 + 208808
4 com.apple.dvdplayback 0x00458463 0x402000 + 353379
5 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
6 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 4:: com.apple.dvdplayback-OSXMessageThread
0 libsystem_kernel.dylib 0x935c080e semaphore_wait_trap + 10
1 com.apple.dvdplayback 0x004a4d38 0x402000 + 666936
2 com.apple.dvdplayback 0x004abbc5 0x402000 + 695237
3 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
4 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 5:: com.apple.dvdplayback-DDPTask
0 libsystem_kernel.dylib 0x935c080e semaphore_wait_trap + 10
1 com.apple.dvdplayback 0x004a4d38 0x402000 + 666936
2 com.apple.dvdplayback 0x004abbc5 0x402000 + 695237
3 com.apple.dvdplayback 0x00510e4e 0x402000 + 1109582
4 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
5 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 6:
0 libsystem_kernel.dylib 0x935c30ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9402a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x94029e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x94011cca start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0x00000000 ecx: 0x000004cc edx: 0x000004c0
edi: 0x7bc667b0 esi: 0x000004cc ebp: 0xbff3c908 esp: 0xbff3c8cc
ss: 0x00000023 efl: 0x00010286 eip: 0x940135e0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x000004c0
Logical CPU: 2
Binary Images:
0xc3000 - 0x316ffb com.apple.DVDPlayer (5.6 - 5500.38.2) <BB9B396B-7E4A-375E-A32F-DDAB4C1B70F5> /Applications/DVD Player.app/Contents/MacOS/DVD Player
0x3ad000 - 0x3dfff7 com.apple.MediaUI (1.1 - 22) <E00A705C-A40B-342D-9854-313CAA64964F> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x402000 - 0x59eff3 com.apple.dvdplayback (5.6.1 - 5610.4.1) <BA9EC6A6-E25D-30B2-8EC2-08EF90F55493> /System/Library/Frameworks/DVDPlayback.framework/Versions/A/DVDPlayback
0x777000 - 0x77afff com.apple.DVDFramework (4.1.2 - 4.1.2) <11569734-EB62-3163-A17C-F7B77BDF8324> /System/Library/PrivateFrameworks/DVD.framework/DVD
0x790000 - 0x795fff com.apple.audio.AppleHDAHALPlugIn (2.3.1 - 2.3.1f2) <58BDA15D-2B2D-3E77-BC8C-D14AB1E4AC4E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x3e00000 - 0x3f4aff7 com.apple.AppleGVAFramework (4.0.27 - 4.0.27) <A821DD12-2544-3EAB-8439-4D17BCEB8460> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/Current/AppleGVA
0x3fc1000 - 0x414dff8 GLEngine (8.6.1) <2660B1D4-5783-3BED-8C05-F5A4C5A29715> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x4184000 - 0x42d5ff7 libGLProgrammability.dylib (8.6.1) <E134D5DE-5A89-338A-A938-C7D80F272C9E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x4303000 - 0x4758fff com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.0.61 - 8.0.0) <B4AA3A13-9470-34AF-AFF6-590C67FA0A6F> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x489e000 - 0x48aaffb libGPUSupport.dylib (8.6.1) <FB98F9CE-31D0-321C-90FE-87D30294921B> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x48b1000 - 0x48ddffa GLRendererFloat (8.6.1) <D0348D87-ADBD-302B-95D0-FB3100C219BA> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x48e6000 - 0x48eeffc libcldcpuengine.dylib (2.1.19) <E5429AB3-FE28-3C0C-8942-686BB4191A9E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x48f5000 - 0x48f7fff libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x48fb000 - 0x48fcffc com.apple.driver.AppleIntelHD4000GraphicsGA (8.0.61 - 8.0.0) <99A3EB6E-14AD-324D-AD8A-CE83A27546DD> /System/Library/Extensions/AppleIntelHD4000GraphicsGA.plugin/Contents/MacOS/App leIntelHD4000GraphicsGA
0x490d000 - 0x490effd com.apple.ironwoodcore (1.1.1 - 1.1.1) <098CE576-3239-3B41-9141-A5BE6E476C84> /System/Library/PrivateFrameworks/SpeechObjects.framework/Versions/A/Frameworks /DictationServicesCore.framework/DictationServicesCore
0x4e5a000 - 0x4e5bffd +cl_kernels (???) <AAC56B67-ECCF-46B3-A444-6D7A148C9B69> cl_kernels
0x4e68000 - 0x4e68ff7 +cl_kernels (???) <57C19439-8E57-40E0-BB20-37482C1C90E8> cl_kernels
0x4e6a000 - 0x4efcff7 unorm8_bgra.dylib (2.1.19) <A2C66114-F581-3D86-9BC9-9994156640AF> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x70000000 - 0x7015dff7 com.apple.audio.units.Components (1.8 - 1.8) <2637680C-A07E-3387-BD21-33B04B7C7A95> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fec2000 - 0x8fef4e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90007000 - 0x9006bfff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x90078000 - 0x9010fff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x90110000 - 0x90111fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x90112000 - 0x90116fff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x90117000 - 0x9019cff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9019d000 - 0x901dffff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x901e0000 - 0x90237ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x90238000 - 0x9023bffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9023c000 - 0x90559ff3 com.apple.Foundation (6.8 - 945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9055a000 - 0x9059bff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x9059c000 - 0x905b1fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x905b2000 - 0x906ffffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90700000 - 0x909c0fff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x909c1000 - 0x90a70ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x90a71000 - 0x90a75fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x90a76000 - 0x90a7afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90aa1000 - 0x90aa1fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x917db000 - 0x917e2fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x917e7000 - 0x917f0ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x917f1000 - 0x9183dfff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
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0x918a3000 - 0x918a6ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x918a7000 - 0x918a8fff libdnsinfo.dylib (453.18) <41C7B8E2-2A81-31DE-BD8B-F0C29E169D4F> /usr/lib/system/libdnsinfo.dylib
0x918b5000 - 0x91a0dffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91a0e000 - 0x91b06ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
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0x91b53000 - 0x91b70ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x91b71000 - 0x91ba4ff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x91ba5000 - 0x91bbbfff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x91bbc000 - 0x91bd9fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x91bda000 - 0x91c07ffb com.apple.CoreServicesInternal (154.2 - 154.2) <DCCF604B-1DB8-3F09-8122-545E2E7F466D> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x91c0a000 - 0x91c9cffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91c9d000 - 0x91d71fff com.apple.backup.framework (1.4.1 - 1.4.1) <55F2A679-9B21-3F43-A580-4C2ECF6A5FC5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x91e96000 - 0x91f2efff com.apple.CoreServices.OSServices (557.4 - 557.4) <C724AB29-A596-3E1E-9FF1-A4E509AD843A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91f2f000 - 0x92020ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x92021000 - 0x92021fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x92030000 - 0x9213dff3 com.apple.ImageIO.framework (3.2.0 - 845) <BF959BCB-C30A-3680-B7C2-91B327B2B63B> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9213e000 - 0x9223aff3 com.apple.DiskImagesFramework (10.8 - 344) <98C16F91-9D3E-3FD0-A30B-BD49EE4ED9A4> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9223b000 - 0x925ceffb com.apple.MediaToolbox (1.0 - 926.62) <7290B07B-4D03-3B46-809C-64C8FB97B40C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9283d000 - 0x928b9ff3 com.apple.Metadata (10.7.0 - 707.3) <6B6A6216-23D0-34CE-8099-BEE9BA42501E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x928ba000 - 0x928bafff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x928bb000 - 0x92979ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x929a0000 - 0x92b5cffd libicucore.A.dylib (491.11.1) <B19E450A-BAF1-3967-9C95-7F77DC0B4639> /usr/lib/libicucore.A.dylib
0x92b5d000 - 0x92c6a057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x92c6b000 - 0x92d15fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x92d16000 - 0x92d22ffa com.apple.CrashReporterSupport (10.8.2 - 414.3) <15321A03-11A6-39BE-B6F5-422F382B34AC> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x92d2a000 - 0x92d4cfff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x92d4d000 - 0x92d5dff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x92d5e000 - 0x92d5ffff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
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0x97f87000 - 0x97ff6ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x97ff7000 - 0x98001fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x98002000 - 0x98002fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98003000 - 0x9800efff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x9800f000 - 0x9812dff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x9812e000 - 0x98145fff com.apple.GenerationalStorage (1.1 - 132.2) <93694E0D-35D3-3633-976E-F354CBD92F54> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x98146000 - 0x98194ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98195000 - 0x981f7fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x981f8000 - 0x9823fff3 com.apple.CoreMedia (1.0 - 926.62) <69B3835E-C02F-3935-AD39-83F8E81FB780> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x98471000 - 0x98473fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98474000 - 0x984b9ff5 com.apple.opencl (2.1.20 - 2.1.20) <41C4AE6E-67B6-33E2-A9B6-BF6F01580B16> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x984ba000 - 0x985d2ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x98609000 - 0x986dffff com.apple.DiscRecording (7.0 - 7000.2.4) <C14E99B9-DEFA-3812-89E5-464653B729F4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x986e7000 - 0x98870ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98871000 - 0x988e6ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x988e7000 - 0x98910ff7 libRIP.A.dylib (324.6) <7976E6A2-A489-33F5-A727-7634DDE3B761> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x98911000 - 0x98935fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x98936000 - 0x98b4dfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x98b4e000 - 0x98bb6ff7 com.apple.framework.IOKit (2.0 - 755.18.10) <9A80E97E-544F-3A45-916D-6DB7ED217E33> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x98bb7000 - 0x98bf9ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x98d94000 - 0x98d9cfff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x98deb000 - 0x990f0ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <4571EDDC-704A-3FB1-B9A6-59870AA6165F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x990f1000 - 0x99130ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x99131000 - 0x9922fff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x99938000 - 0x99938fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99939000 - 0x99940ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x99941000 - 0x99a5dff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x99a63000 - 0x99a66ff9 libCGXType.A.dylib (324.6) <3004616B-51F6-3B9D-8B85-DCCA3DF9BC10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9a2e4000 - 0x9a69cffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 367
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=157.4M resident=102.9M(65%) swapped_out_or_unallocated=54.5M(35%)
Writable regions: Total=116.9M written=6164K(5%) resident=12.6M(11%) swapped_out=0K(0%) unallocated=104.2M(89%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
CG backing stores 2496K
CG image 8K
CG shared images 160K
CoreServices 1056K
IOKit 8K
MALLOC 55.4M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 6048K
OpenCL 20K
Stack 66.0M
VM_ALLOCATE 16.9M
__DATA 7072K
__DATA/__OBJC 164K
__IMAGE 528K
__LINKEDIT 33.6M
__OBJC 1768K
__OBJC/__DATA 252K
__PAGEZERO 4K
__TEXT 123.8M
__UNICODE 544K
mapped file 97.7M
shared memory 308K
=========== =======
TOTAL 445.2M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N, 8 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4Hooray I got it working!!
Vishva's advice was correct but incomplete, the important part that was missing is that you need to replace ALL occurences of the word 'internal' with 'external' when you hexedit the file he recommended, I found the following web link with the full instructions.
http://reviews.cnet.com/8301-13727_7-20070591-263.html
Incidentally, when I tried to edit the file directly I was given an error saying it was read only and wouldn't allow me to edit it, so what I did was save the file to a new name, make all the edits and then copy the new file into the correct directory, then using terminal issue the following commands
cd /System/Library/Frameworks/DVDPlayback.framework/Versions/A
then once you are in the directory containing the old and new framework file you need to copy the old file to a backup name for safe keeping, so issue the following command:
sudo cp DVDPlayback DVDPlayback-backup
Then rename the new file you created (replace {yourfile} with the name you stored it as!) to the live one using:
sudo cp {yourfile} DVDPlayback
If you list the files in this directory using the following command you should see all the files and their ownership and permissions:
ls -alh
all files should be owned by 'root', if the newly created file is owned by your username, in my case it was, then you can change its ownership by typing the following:
sudo chown root DVDPlayback
I then exited terminal, rebooted just to be on the safe side, and hey presto the DVD drive now works perfectly, shame apple didn't put something in place in mavericks to check for this, maybe they will in future updates...
Hope this helps anyone having the same issues, and thanks Vishva for pointing me in the right direction! -
Macbook pro DVD rom not inject DVD/CD
as topic said.
Oh - that's bad. It could be that your SuperDrive is failing. If you've an Apple Store or an Apple Authorized Service Provider near you, you should take it in and have them take a look at it. It may be a simple mechanical problem that they can fix, or the drive may be dead or dying. I don't know what Apple's charging these days to replace a SuperDrive but you can often get an equivalent drive off the Internet and install it yourself. OWC has a number of solutions.
Clinton -
Hi. When I inserted the DVD into my Macbook Pro I could not play because it required to choose region????? So I could not make it. If you have any idea please let me know. Many thanks.
Look at this link http://en.wikipedia.org/wiki/DVD_region_code
http://www.askdavetaylor.com/how_to_set_dvd_region_macbook_pro_mac_os_x.html
Cheers, Tom -
My 2008 MacBook Pro (A1260) will not startup
Greetings!
I was given a 2008 MacBook Pro that will not startup. I press the power button and it trys to start for like 5 seconds and goes no further. The battery is fully charged and the powercord is pluged in. I know that Apple has it listed a "Vintage", but I'd like to get it working. Any suggestions?
Thanks,
DavidDavid,
were you also given two grey installation DVDs which originally came in the box with your MacBook Pro, called “Mac OS X Install Disc 1” and “Mac OS X Install Disc 2”? You’ll need those discs to be able to further diagnose the current problem. If those discs weren’t given to you, you can purchase a replacement pair from Apple. -
My macbook pro dvd drive opens all disks as blank, can I fix it?
My macbook pro dvd drive opens all disks as blank. I have no access to a near by apple store as I live in remote NSW. I purchased the macbook when I lived in Sydney and the old owner had just had a fresh copy of the OS loaded. I've read a discussion of a similar nature and the only comment was take it back, that is easier said than done. Is there a fix I can do from home?
Nifa86 wrote:
the old owner
If you didn't buy this from the store, the first thing you need to do is boot from the install DVD, erase the disk drive (perhaps even zeroing it) and install a fresh copy of the OS. You do not want to inherit any changes the previous owner may have made to the system software (or worse).
had just had a fresh copy of the OS loaded
…and the cheque is in the mail.
I am talking about putting in any CD that is known to have content and it loads the CD and says its blank with nothing on it
Who says?
Anyway, try
Intel-based Macs: Resetting the System Management Controller (SMC)
<http://support.apple.com/kb/HT3964> -
I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?
You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page. -
I am trying to use an external 3g modem made by Huawei model e173s-6 and when I do connect it on my usb port the macbook pro just do not recognize it. I own a 2012 model with mountain lion 10.8.2 . What should I do ?
I still don't know what happened to my test Aperture Library after the update to 3.4...Not only were my previews lost, but so were the original images! Needless to say, I haven't bothered to update the main library on the Mac Pro because I don't want to deal with this level of uncertainty (even with backups in place).
-
After recent update to my macbook pro itunes will not open, it just bounces when I click on it
fter recent update to my macbook pro itunes will not open, it just bounces when I click on it
Means they are going to mess up your iPhoto Library pictures database so it's unreadable by older versions of iPhoto on older OS X operating systems.
You have the choice to right click on the iPhoto Lbrary and inside is a folder called Origianls, use the Finder to Duplicate this folder, then move the OriginalsCopy out of the iPhoto Library folder and save it elsewhere.
I dont' think Apple will every intentionally touch the originals, however it's possible they could. -
I changed my name on MacBook pro, I could not log in after that though the password is unchanged but tHe name appeared on the login window is the original name?..how I can log in?
Hmmm. Maybe try this?
OS X: Changing or resetting an account password -
My MacBook Pro persistently will not connect to my MiFi Verizon wireless router. The message "connection timeout" appears. What is a connection timeout and how can I fix?
Hi there terri900!
You may want to try configuring your router settings to match the recommended settings for iOS and OS X devices, which can be found here:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
You may also find some helpful information for troubleshooting this issue in this article, which can help you with any manner of issues with Wi-Fi connections:
Wi-Fi Quick Assist
http://support.apple.com/kb/HT1145
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
Macbook Pro suddenly will not connect to the internet via ethernet cable.
I know this is a long shot... but I figured I would give it a try.
My macbook pro suddenly does not connect to the internet via ethernet cable. Please bear with me, as I am not very tech-savvy - I will try my best to describe the symptoms!
I connect to the internet via ethernet (we don't have wifi). It was working before I went to work, and when I came home I suddenly couldn't get anything to work (I know everyone says this, but I truly didn't mess with anything). Internet browsers just think for awhile and then turn up the 'You are not connected to the internet' error.
I went into my network preferences and curiously, the 'Ethernet' shows a green dot and says 'connected'. However it says 'Authentication server is not responding' underneath the last part that says '802.1X: WPA: eduroam' (I think that is my user profile).
When I go into my 'security' settings I can see that my firewall is off, so that shouldn't be causing any problems.
I've tried restarting the router and computer itself many times. Diagnostics just gets to a certain point and reports back 'Network Diagnostics cannot fix the current networking problems.' I've also tried switching to a different ethernet cable, and I tried both cables out on a PC laptop and it connected without issue. Additionally, I brought my macbook along to a friend's house and it connected to his wifi just fine, so the problem appears to just be with ethernet connections.
I know it's hard to troubleshoot this kind of thing without being there and having a look at the computer yourself, but any tips wouild be greatly appreciated.As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder. -
I am trying to print a color photo on my MacBook Pro from iPhoto (not using Photoshop) using Epson 2200 printer, and everything I do in the Color Matching and Print Settings results in a photo with a pink cast to it. What am I doing wrong?
Have you checked the ink cartridges and made sure the nozzles are clear? Are you able to print from outside of iPhoto with the correct color?
Try the following: make temporary copy of the library and do the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT
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