Macbook Pro DVD not playing

I own a refurbed Early 2011 MBP 15" 2.2 GHz i7, 1G AMD 6750 graphics, 8MB RAM, 750G HD, owned less than a month. I am running OS X 10.7.2 and am also running Windows 7 Home Prem on a 250G Boot Camp partition.
The Mac side of this machine has tons of trouble reading video DVDs. The Apple DVD Player app can read NO video DVDs, whether commercial or made from iMovie with Toast. I downloaded VLC for Mac, and it can do a bit better with some, but still has issues.
Here's the crazy part of all this: the Windows 7 side of the machine has no issues whatsoever: all Win apps (Media Center, VLC, Roxio and Adobe apps) can read video DVD discs from this drive with no issues. None. This is clearly NOT a hardware issue if the drive works in Windows but not OS X. As this is my first Mac, having finally been swayed by the "It just works!" arguments all these years, I find it highly ironic I have to boot Windows (gasp!) on this VERY expensive Mac in order to do something so simple as to watch Cars 2 with my son on DVD.
I have:
1. Verified that this is NOT a hardware issue by successfully watching DVD videos on the Windows partition of this hardware set
2. Reset pram, repaired Disc Permissions in Disk Utility
3. Successfully read software DVDs
4. Successfully burned several types of DVDs
5. Can read and write music and data CDs
6. Cleaned the drive anyway with compressed air AND with CD/DVD lens cleaner
7. Made sure all software on Mac is updated
8. Deleted possibly corrupt Finder preference lists and restarted Finder to recreate new ones successfully
9. Have tried several brands of burned DVDs and several different commercial DVDs - same results
The drive even reads all the files on the DVDs - I get the proper name of the disc, it mounts, and I can open the individual AUDIO_TS and VIDEO_TS folders and see all the files, etc. Just cannot seem for the life of me to play anything!
I am looking for any info related to driver/software updates or fixes I can try. I see a lot of issues like this all over the Internet dating back several years andd can find no evidence that Apple has ever responded to this issue. Anyone out there have any luck? Please respond, thanks a bunch!

plus do not want to lose the use of the machine by sending it back or sit on the phone for 2 hours while they tell me to do what I've already done and then tell me to waste another 2 hrs with a Genius Bar appt.
Since you are still under warranty, you can always request a replacement until your computer has been repaired.
Genius Bar appts are just that; appointments - no waiting time. Also, you do not have to go to an Apple Store. YOu can also go to an AASP.
Level 1 & 2 Help is for people with Level 1 & 2 Problems.
Never heard of this regarding Apple Care tech support. At least that has not been my experience with them. A warranty is a warranty is a warranty. If you do not use it, you will lose it. The one year warranty is standard. Take full advantage of it.
Thought Macbook community might also have some other do-it-yourselfers out there.
You are correct. Judging from your original post, you listed everthing under the sun that you have tried to do to fix your issue. Your post was very detailed which was very helpful. A BIG THANK YOU FOR THAT!
My only other suggestion would be for you to visit Youtube's "How To" video tutorials.

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