Macbook pro early 2011 freezes, slow, weird fan noise + trackpad jumping around

Hi guys, see the Etrecheck report below. My 13' Macbook pro (early 2011) has been very slow for the last few months, the fan makes a weird blowing noise (several fellow students have looked around what the **** that noise was when it started doing it), and recently started freezing when opening iTunes, OpenOffice and even Firefox.
OH AND my trackpad has jumping around without me even touching it.
What do you guys think? What's the problem, what can I do? IF I take it in how much do you think it might cost?
Problem description:
Macbook is slow, freezes for few seconds regularly, and fan makes weird noise
EtreCheck version: 2.0.11 (98)
Report generated 7 Nov 2014 15:16:23 GMT
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Verified)
    MacBook Pro - model: MacBookPro8,1
    1 2.7 GHz Intel Core i7 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.9.5 (13F34) - Uptime: 6:13:14
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500,11 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (378.53 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    HL-DT-ST DVDRW  GS31N 
USB Information: ℹ️
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
        /System/Library/Extensions
    [not loaded]    com.devguru.driver.SamsungComposite (1.2.48 - SDK 10.6) Support
    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
    [not loaded]    com.devguru.driver.SamsungACMControl (1.2.48 - SDK 10.6) Support
    [not loaded]    com.devguru.driver.SamsungACMData (1.2.48 - SDK 10.6) Support
    [not loaded]    com.devguru.driver.SamsungMTP (1.2.48 - SDK 10.5) Support
    [not loaded]    com.devguru.driver.SamsungSerial (1.2.48 - SDK 10.6) Support
Problem System Launch Daemons: ℹ️
    [failed]    com.apple.AOSNotificationOSX.plist
    [failed]    com.apple.softwareupdated.plist
    [failed]    com.apple.wdhelper.plist
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [loaded]    com.hp.help.tocgenerator.plist Support
    [invalid?]    com.maintain.CocktailPurgeInactiveMemory.plist Support
    [invalid?]    com.maintain.CocktailSystemEvents.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.rim.BBAlbumArtCacher.plist Support
    [running]    com.rim.BBLaunchAgent.plist Support
    [running]    com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist Support
    [not loaded]    com.maintain.CocktailScheduler.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
    [running]    com.rim.BBDaemon.plist Support
    [running]    com.sophos.common.servicemanager.plist Support
    [loaded]    net.sourceforge.MonolingualHelper.plist Support
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [loaded]    com.adobe.ARM.[...].plist Support
    [loaded]    com.google.keystone.agent.plist Support
    [not loaded]    com.spotify.webhelper.plist Support
User Login Items: ℹ️
    TuneupMyMac    Application (/Applications/TuneupMyMac.app)
Internet Plug-ins: ℹ️
    DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 Support
    NPVirtools: Version: 4.0 Support
    Default Browser: Version: 537 - SDK 10.9
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
    AdobePDFViewerNPAPI: Version: 10.1.12 Support
    FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
    Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
    AdobePDFViewer: Version: 10.1.12 Support
    JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
    RealPlayer Plugin: Version: (null) Support
Safari Extensions: ℹ️
    Slick Savings
    Ebay Shopping Assistant
    Searchme
3rd Party Preference Panes: ℹ️
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         6%    WindowServer
         1%    plugin-container
         1%    BBLaunchAgent
         0%    fontd
         0%    AppleSpell
Top Processes by Memory: ℹ️
    464 MB    firefox
    90 MB    Finder
    82 MB    System Information
    82 MB    TuneupMyMac
    69 MB    InterCheck
Virtual Memory Information: ℹ️
    565 MB    Free RAM
    1.37 GB    Active RAM
    746 MB    Inactive RAM
    1.14 GB    Wired RAM
    2.21 GB    Page-ins
    46 MB    Page-outs

I did as you suggested and it it's definitely not freezing as much, though a little bit still. Thanks though!
Trackpad is also still jumping around, but I figured that might have to be replaced anyways.
Anything else you recommend that I could / should do?

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    You might consider that it's a hardware problem and not necessarily the OS.
    Perhaps malfunction of the fan with installation of Yosemite is mere coincidence, perhaps it went wrong with the increased speed/runtime one sometimes sees on a laptop during a big install.
    Could be worthwhile to have it looked at by the folks at the Apple store.
    The laptop is 3 years old, after all, and sometimes fans go bad.
    Good Luck!

  • Why is my 15'' macbook pro Early 2011 slowing down in performance often?

    Why is my 15'' macbook pro Early 2011 slowing down in performance often? It's barely got anything in it and it lags alot of times. This is supposedly running on quad-core i7 2.2 yet I have to restart at times to make sure it gets better. Why is that so?
    I turn on activity monitor and there aren't even anything taking up power or memory. It just lags out of the blue.

    Activity Monitor may still offer a clue. By default, it shows only "My Processes," those related to your user account. To see the real picture, you need to set AM to show "All Processes" as in this view:
    Click the header "%CPU" to sort by usage. Most true resource hogs are only apparent in this view.

  • My Macbook Pro (Early 2011) is freezing nearly everyday?

    Hi
    My Macbook Pro (Early 2011, purchased at launch) is freezing nearly everyday. This problem exists for a long time (Since purchase). Whenever I let my macbook turned on, it freezes after some time. (Quite often in the night). I do not have any hardware hungry applications running. The freezes occure at normal usage. The only way to solve the freez is a complete hardreset.
    I do not have any idear why this problem occures.

    So, here is the copy of the console...
    the freeze must be happened at 06:51
    31.08.11 06:46:57,734 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34817]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
    31.08.11 06:46:57,735 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34817]) Exited with code: 1
    31.08.11 06:46:57,735 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
    31.08.11 06:48:37,755 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34827]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
    31.08.11 06:48:37,756 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34827]) Exited with code: 1
    31.08.11 06:48:37,756 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
    31.08.11 06:49:20,362 [0x0-0xb00b].jDownloader: PreDupeChecked: no mirror found!
    31.08.11 06:50:17,775 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34838]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
    31.08.11 06:50:17,776 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34838]) Exited with code: 1
    31.08.11 06:50:17,776 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
    31.08.11 06:51:57,797 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34848]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
    31.08.11 06:51:57,797 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34848]) Exited with code: 1
    31.08.11 06:51:57,797 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
    31.08.11 09:56:31,000 bootlog: BOOT_TIME 1314777391 0
    31.08.11 09:56:50,644 fseventsd: event logs in /.fseventsd out of sync with volume.  destroying old logs. (299106 18 310157)
    31.08.11 09:56:51,000 kernel: PMAP: PCID enabled
    31.08.11 09:56:51,000 kernel: Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011; root:xnu-1699.22.81~1/RELEASE_X86_64
    31.08.11 09:56:51,000 kernel: vm_page_bootstrap: 2003326 free pages and 77442 wired pages
    31.08.11 09:56:51,000 kernel: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
    31.08.11 09:56:51,000 kernel: zone leak detection enabled
    31.08.11 09:56:51,000 kernel: standard timeslicing quantum is 10000 us
    31.08.11 09:56:51,000 kernel: mig_table_max_displ = 72
    31.08.11 09:56:51,000 kernel: TSC Deadline Timer supported and enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=4 LocalApicId=6 Enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=5 LocalApicId=1 Enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=6 LocalApicId=3 Enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=7 LocalApicId=5 Enabled
    31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=8 LocalApicId=7 Enabled
    31.08.11 09:56:51,000 kernel: calling mpo_policy_init for TMSafetyNet
    31.08.11 09:56:51,000 kernel: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    31.08.11 09:56:51,000 kernel: calling mpo_policy_init for Sandbox
    31.08.11 09:56:51,000 kernel: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    31.08.11 09:56:51,000 kernel: calling mpo_policy_init for Quarantine
    31.08.11 09:56:51,000 kernel: Security policy loaded: Quarantine policy (Quarantine)
    31.08.11 09:56:51,000 kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
    31.08.11 09:56:51,000 kernel: The Regents of the University of California. All rights reserved.
    31.08.11 09:56:51,000 kernel: MAC Framework successfully initialized
    31.08.11 09:56:51,000 kernel: using 16384 buffer headers and 10240 cluster IO buffer headers
    31.08.11 09:56:51,000 kernel: IOAPIC: Version 0x20 Vectors 64:87
    31.08.11 09:56:51,000 kernel: ACPI: System State [S0 S3 S4 S5] (S3)
    31.08.11 09:56:51,000 kernel: PFM64 0xf10000000, 0xf0000000
    31.08.11 09:56:51,000 kernel: [ PCI configuration begin ]
    31.08.11 09:56:51,000 kernel: AppleIntelCPUPowerManagement: Turbo Ratios 6689
    31.08.11 09:56:51,000 kernel: AppleIntelCPUPowerManagement: (built 13:08:12 Jun 18 2011) initialization complete
    31.08.11 09:56:51,000 kernel: console relocated to 0xf10010000
    31.08.11 09:56:51,000 kernel: PCI configuration changed (bridge=16 device=5 cardbus=0)
    31.08.11 09:56:51,000 kernel: [ PCI configuration end, bridges 12 devices 18 ]
    31.08.11 09:56:51,000 kernel: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID c82a14fffe8919c2; max speed s800.

  • 15in Macbook Pro early 2011 won't shutoff nor can I run disk utilities. Any suggestions?

    Situation:
    I have a 15in Macbook Pro early 2011 that I can not shutdown nor can I run disk utility to repair any issues. I recently had it serviced to replace a failing hard drive.
    Known issues:
         - Disk Utility: Will not respond. A couple days ago I had to run it to repair some damage to harddrive. When I try to open it, it is frozen with the rainbow ball.
         - Shutdown: I can not shutdown or restart my computer as it freezes during shutdown with grey screen. I can manually turn it on and off by holding down the      power button.
         - Disc Drive: This may not be related but I can not eject DVD in the disc drive.
    Any thoughts or advice would be greatly appreciated. I currently live overseas (for school) so just going to an Apple store is not really a realistic option for me at this time. Thanks

    thetribes wrote:
    Situation:
    I recently had it serviced to replace a failing hard drive.
    Take it back to where you had it serviced, there is usually a ~90 day guarantee
    you can force a shutdown by holding the power button for longer than usual.

  • Macbook Pro Early 2011 having issues

    Hi all
    I hope this message finds you all well.
    Sorry that my first post is one begging for help but with a gig 3 weeks away i am bricking it due to the fact that my macbook pro, early 2011 has been playing up of late. It first started having problems when the L shift key became stuck, not physically but after some investigation on here I used Karabiner software to ascertain the issue and disable the key.  However since then the computer hasnt run properly at all.
    I have tried disk repair and so forth, also run Avast virus check but the issues still persist.
    I run Traktor DJ software and for no reason the macbook has started glitching, spinning wheel of doom comes and everything slows down. I can't run simultaneous programmes and certainly can't run my Arkaos Grand VJ software at all which isn't good when we have a big gig in 3 weeks time.
    I have run the Etrecheck as shown below but I dont know what to make of it?!
    Can someone please give me some advice as I am stuck and cant rely on the laptop for the gig which will throw a real spanner in the works.
    Problem description:
    Runs slow, spinning wheel frequently, cannot run arkaos software, tractor software glitches regularly, L shift is stuck on (presently disabled using Karabiner software
    EtreCheck version: 2.0.4 (89)
    Report generated 16 October 2014 14:01:30 BST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6490M - VRAM: 256 MB
    System Software: ℹ️
      OS X 10.9.4 (13E28) - Uptime: 9 days 1:39:24
    Disk Information: ℹ️
      ST500LM012 HN-M500MBB disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (104.69 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      JMicron Samsung S2 Portable 1 TB
      S.M.A.R.T. Status: Verified
      J-Unit (disk2s1) /Volumes/J-Unit : 1 TB (162.07 GB free)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Karabiner.app
      [loaded] org.pqrs.driver.Karabiner (10.2.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
      /Library/Parallels/Parallels Service.app
      [not loaded] com.parallels.kext.prl_hid_hook (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_hypervisor (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_netbridge (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_usb_connect (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_vnic (7.0 15095.768120) Support
      /System/Library/Extensions
      [not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.23) Support
      [loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) Support
      [not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.0.8) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [invalid?] com.parallels.desktop.launch.plist Support
      [loaded] com.parallels.DesktopControlAgent.plist Support
      [running] com.parallels.vm.prl_pcproxy.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
      [loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
      [running] org.gpgtools.Libmacgpg.xpc.plist Support
      [loaded] org.gpgtools.macgpg2.fix.plist Support
      [running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
      [loaded] org.gpgtools.macgpg2.updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.parallels.desktop.launchdaemon.plist Support
      [running] com.rim.BBDaemon.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      smcFanControl Application (/Applications/smcFanControl.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify UNKNOWN (missing value)
      TorBrowser UNKNOWN (missing value)
      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
      SE Media Sync Helper ApplicationHidden (/Applications/Sony Ericsson Media Sync.app/Contents/Resources/SE Media Sync Helper.app)
      Karabiner Application (/Applications/Karabiner.app)
      NIHardwareAgent ApplicationHidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      OVSHelper: Version: 1.1 Support
      DivXBrowserPlugin: Version: 2.2 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
      Scorch: Version: 6.2.0 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 - SDK 10.6 Support
    Safari Extensions: ℹ️
      AdBlock
      wrc
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
      GPGPreferences  Support
      Native Instruments USB Audio  Support
      Perian  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 394.56 GB
      Destinations:
      Stampatron II [Local]
      Total size: 499.76 GB
      Total number of backups: 8
      Oldest backup: 2014-10-08 21:14:51 +0000
      Last backup: 2014-10-09 04:18:39 +0000
      Size of backup disk: Too small
      Backup size 499.76 GB < (Disk used 394.56 GB X 3)
      Backup [Local]
      Total size: 499.94 GB
      Total number of backups: 1
      Oldest backup: 2014-09-20 07:40:57 +0000
      Last backup: 2014-09-20 07:40:57 +0000
      Size of backup disk: Too small
      Backup size 499.94 GB < (Disk used 394.56 GB X 3)
    Top Processes by CPU: ℹ️
          5% WindowServer
          3% bluetoothaudiod
          2% com.avast.daemon
          1% iTunes
          1% Safari
    Top Processes by Memory: ℹ️
      205 MB Safari
      106 MB com.apple.WebKit.WebContent
      90 MB com.avast.daemon
      69 MB Finder
      43 MB iTunes
    Virtual Memory Information: ℹ️
      34 MB Free RAM
      1.03 GB Active RAM
      1.01 GB Inactive RAM
      1.27 GB Wired RAM
      20.97 GB Page-ins
      2.19 GB Page-outs

    You  have Avast installed which could be causing some problems for your Mac's operation. Use the Avast uninstaller and get rid of it.
    Boot into Recovery mode by holding down the Command and R keys together and use Disk Utility there to Repair your hard drive and repair disk permissions.
    Hope that helps.
    As for the shift key, you should take the computer to the Apple Genius Bar and have them look at it.

  • I have a Macbook Pro Early 2011 from the USA.  After installing Mavericks, Adobe CS6 crashes whenever it is plugged into a 27inch cinema display I purchased from the apple store in China (We moved to China). It works when not plugged into 27inch display.

    I have a Macbook Pro Early 2011 from the USA. It is now running Mavericks.  I connect it to a 27" Cinema Display that I bought in China after we moved to China.  Before I installed Mavericks, I could run all of the Adobe CS6 and Adobe CS5.5 applications on my Macbook Pro while connected to the cinema display. Now that I have Mavericks installed, whenever I am connected to my 27" CInema display my Adobe applications crash upon opening.  I know this is a rare scenario, but does anyone have any ideas how to fix this problem? Is there a new driver that needs installed?  I'd appreciate any help.

    I am also having a similar issue. I used Adobe Lightroom and my whole display goes black. Even my laptop screen and the lights on the keyboard go black. I can still hear the fan running, so I assume it is just the display. This is my first Mac and I have had nothing but issues. I think I am going back to Windows after this.

  • Macbook Pro early-2011 crashing/locking-up

    Hello,
    My MacBook Pro (early-2011 model 15") has been locking up and crashing lately. It was recently upgraded to Mavericks OSX.This has happened only a handful of randomn times over the past two months. I don't think it has to do with the OS version because it did this a couple months ago as stated when I had Lion, and also ML. However, in the past 24 hours i have locked up around 5 times and crashed at 3 times.  I've attached the crash report below from the latest crash this morning. I use one usb port to connect to a Dell monitor using DisplayLink adapter, and the other usb port goes to a 4-port usb hub that has my wired keyboard, mouse, and phones that I test with plugged into. The mini displayport goes to another Dell monitor. Can anyone help me determine the issue? Does it look to you like the RAM has been corrupted and needs replacing perhaps? Or maybe it is this usb hub causing memory crashes from having so much stuff plugged into it? Log below:
    Anonymous UUID:       A06D9E0B-752F-521A-C64F-89E5D1C93276
    Fri Nov  1 09:51:46 2013
    Machine-check capabilities 0x0000000000000c09:
    family: 6 model: 42 stepping: 7 microcode: 40
    Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Processor 0: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
      MCA error code:            0x117a
      Model specific error code: 0x0001
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC7_ADDR(0x41e): 0x000000004dc98080
    IA32_MC7_MISC(0x41f): 0x000000b72e020086
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 1: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
      MCA error code:            0x117a
      Model specific error code: 0x0001
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC7_ADDR(0x41e): 0x000000004dc98080
    IA32_MC7_MISC(0x41f): 0x000000b72e020086
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 2: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
      MCA error code:            0x117a
      Model specific error code: 0x0001
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC7_ADDR(0x41e): 0x000000004dc98080
    IA32_MC7_MISC(0x41f): 0x000000b72e020086
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 3: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
      MCA error code:            0x117a
      Model specific error code: 0x0001
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC7_ADDR(0x41e): 0x000000004dc98080
    IA32_MC7_MISC(0x41f): 0x000000b72e020086
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 4: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
      MCA error code:            0x117a
      Model specific error code: 0x0001
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC7_ADDR(0x41e): 0x000000004dc98080
    IA32_MC7_MISC(0x41f): 0x000000b72e020086
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 5: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
      MCA error code:            0x117a
      Model specific error code: 0x0001
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC7_ADDR(0x41e): 0x000000004dc98080
    IA32_MC7_MISC(0x41f): 0x000000b72e020086
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 6: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
      MCA error code:            0x117a
      Model specific error code: 0x0001
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC7_ADDR(0x41e): 0x000000004dc98080
    IA32_MC7_MISC(0x41f): 0x000000b72e020086
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 7: machine-check status 0x000
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: KINGSTON SV300S37A240G, 240.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: Hub
    USB Device: Plugable UGA-2K-A
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: USB2.0 Hub
    USB Device: Hub
    USB Device: G500
    USB Device: Multimedia keyboard
    USB Device: Hub
    USB Device: XT912
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

    Hi Will-H,
    Thanks for using Apple Support Communities.  It sounds like more isolation might be needed to rule some things out.  I would recommend this article:
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
    Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
    Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
    Restart your Mac in safe mode.Start up in safe mode
    Use Disk Utility to repair your computer’s internal disk.
    Cheers,
    - Ari

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