Macbook pro early 2011 model freezes during shutdown
In console it says kernel: Previous Shutdown Cause: 3 and sometimes cause 5
Make sure you "quit" all open apps before shutting down your Mac.
When an application is running, the Dock displays a blue dot beneath the application's icon
From here > Mac 101: The Dock
Similar Messages
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Which model of memory upgrade should I get for my MacBook Pro early 2011 model? I now have 2 - 2GB modules.
Installing RAM in a 2011-2012 MacBook Pro
There is really only one way to install RAM into a 2011-2012 MacBook Pro and while there are hundreds of DIY videos online, I just like this one, found on YouTube, by “macmixing”.
Note that there is a difference in the RAM that should be used in 2011 and 2012 models.
2011 models must use:
•204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM
And 2012 models must use:
•204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM
So here's the video:
Remember that the 13", 15" and 17" 2011 models (early or late) and the 13" and 15" mid-2012 non-Retina models can handle 4GB, 8GB or (unofficially, but, believe me, it works) 16GB of RAM. There are, in my opinion, only two 100% Mac-compatible vendors out there: Crucial and OWC. I really can't recommend any other brands, even though it may work, as these are the only brands that I've personally used in quite a while. Also remember to stay away from any RAM that is a “value” brand - Macs are picky about RAM and often these value RAM modules just don’t work very well.
Good luck,
Clinton -
I cannot install lion from mac appstore. i have a macbook pro early 2011 model with 10.6.8 and i keep getting a wierd error NSInternalInconsistencyException i have no idea what to do.
I changed my wireless broadband to a landline-base DSL wifi and it works like a charm. Sun was the culprit even you fiddle with its router and disable firewall, it won't work.
try changing yours too and let me know how it goes. -
My Macbook Pro (Early 2011) is freezing nearly everyday?
Hi
My Macbook Pro (Early 2011, purchased at launch) is freezing nearly everyday. This problem exists for a long time (Since purchase). Whenever I let my macbook turned on, it freezes after some time. (Quite often in the night). I do not have any hardware hungry applications running. The freezes occure at normal usage. The only way to solve the freez is a complete hardreset.
I do not have any idear why this problem occures.So, here is the copy of the console...
the freeze must be happened at 06:51
31.08.11 06:46:57,734 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34817]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
31.08.11 06:46:57,735 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34817]) Exited with code: 1
31.08.11 06:46:57,735 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
31.08.11 06:48:37,755 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34827]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
31.08.11 06:48:37,756 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34827]) Exited with code: 1
31.08.11 06:48:37,756 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
31.08.11 06:49:20,362 [0x0-0xb00b].jDownloader: PreDupeChecked: no mirror found!
31.08.11 06:50:17,775 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34838]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
31.08.11 06:50:17,776 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34838]) Exited with code: 1
31.08.11 06:50:17,776 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
31.08.11 06:51:57,797 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34848]) posix_spawn("/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperD emon", ...): No such file or directory
31.08.11 06:51:57,797 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist[34848]) Exited with code: 1
31.08.11 06:51:57,797 com.apple.launchd.peruser.501: (cn.com.zte.usbswapper.plist) Throttling respawn: Will start in 10 seconds
31.08.11 09:56:31,000 bootlog: BOOT_TIME 1314777391 0
31.08.11 09:56:50,644 fseventsd: event logs in /.fseventsd out of sync with volume. destroying old logs. (299106 18 310157)
31.08.11 09:56:51,000 kernel: PMAP: PCID enabled
31.08.11 09:56:51,000 kernel: Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011; root:xnu-1699.22.81~1/RELEASE_X86_64
31.08.11 09:56:51,000 kernel: vm_page_bootstrap: 2003326 free pages and 77442 wired pages
31.08.11 09:56:51,000 kernel: kext submap [0xffffff7f8072e000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072e000]
31.08.11 09:56:51,000 kernel: zone leak detection enabled
31.08.11 09:56:51,000 kernel: standard timeslicing quantum is 10000 us
31.08.11 09:56:51,000 kernel: mig_table_max_displ = 72
31.08.11 09:56:51,000 kernel: TSC Deadline Timer supported and enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=4 LocalApicId=6 Enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=5 LocalApicId=1 Enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=6 LocalApicId=3 Enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=7 LocalApicId=5 Enabled
31.08.11 09:56:51,000 kernel: AppleACPICPU: ProcessorId=8 LocalApicId=7 Enabled
31.08.11 09:56:51,000 kernel: calling mpo_policy_init for TMSafetyNet
31.08.11 09:56:51,000 kernel: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
31.08.11 09:56:51,000 kernel: calling mpo_policy_init for Sandbox
31.08.11 09:56:51,000 kernel: Security policy loaded: Seatbelt sandbox policy (Sandbox)
31.08.11 09:56:51,000 kernel: calling mpo_policy_init for Quarantine
31.08.11 09:56:51,000 kernel: Security policy loaded: Quarantine policy (Quarantine)
31.08.11 09:56:51,000 kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
31.08.11 09:56:51,000 kernel: The Regents of the University of California. All rights reserved.
31.08.11 09:56:51,000 kernel: MAC Framework successfully initialized
31.08.11 09:56:51,000 kernel: using 16384 buffer headers and 10240 cluster IO buffer headers
31.08.11 09:56:51,000 kernel: IOAPIC: Version 0x20 Vectors 64:87
31.08.11 09:56:51,000 kernel: ACPI: System State [S0 S3 S4 S5] (S3)
31.08.11 09:56:51,000 kernel: PFM64 0xf10000000, 0xf0000000
31.08.11 09:56:51,000 kernel: [ PCI configuration begin ]
31.08.11 09:56:51,000 kernel: AppleIntelCPUPowerManagement: Turbo Ratios 6689
31.08.11 09:56:51,000 kernel: AppleIntelCPUPowerManagement: (built 13:08:12 Jun 18 2011) initialization complete
31.08.11 09:56:51,000 kernel: console relocated to 0xf10010000
31.08.11 09:56:51,000 kernel: PCI configuration changed (bridge=16 device=5 cardbus=0)
31.08.11 09:56:51,000 kernel: [ PCI configuration end, bridges 12 devices 18 ]
31.08.11 09:56:51,000 kernel: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID c82a14fffe8919c2; max speed s800. -
Can Macbook Pro Early 2011 model support 16 Gb RAM?
I own an early 2011 model macbook pro and was looking to upgrade the ram. I know it says that the maximum is 8 Gb but i have seen outside sources telling me that 16 Gb is fine. Is it possible or safe for my laptop to do this?
Yes, your model will accept 16gB of RAM. See specs below.
Maximum Memory 16 GB (Actual) 8 GB (Apple)
Memory Slots 2 - 204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM -
Hi there,
I would be grateful if any one could help me. I purchased my MacBook Pro 13 Inch in August 2011, it was the "Early 2011" version, which was shipped with Lion (I have now upgraded it to Mountain Lion last year).
Up until a few weeks ago, it was running fine. But recently my MacBook keeps freezing (A circular rainbow appears on the cursor), slowing down, the fan gets very loud and I often have to restart the whole machine. This usually happens when I'm running programs such as Safari, Preview or Microsoft Word
I only use my MacBook for university work so I only have Microsoft Office and iWork installed, nothing else. I've only used 19gb out of the 320gb available. I've also reseted my MacBook to its factory settings but that hasn't fixed the problem.
I've checked my AppleCare status and it says:
Repairs and Service Coverage: Active
Your product is covered for eligible hardware repairs and service under a custom agreement.
For more information about your coverage, please contact us.
Estimated Expiration Date: 24 August 2014
I was wondering if anyone had any suggestions to how I can resolve these problems, as it is stopping me from doing my work?
Many thanks.Call Apple and make a appointment, backup your use data off the machine to a external drive.
Don't bother with TimeMachine if it asks, too long and likley be corrupted and unable to restore, just drag and drop your Users folder to the external drive.
Most commonly used backup methods -
13" MacBook Pro early 2011 model Randomly Shutsdown and Battery goes to Zero
Hi,
I have an early 2011 13" Macbook Pro that randomly shuts down. It just happend to me when battery was plugged and fully charged. After it shuts down the battery indicator on the side of the computer shows one blinking green light.
I have done a clean installation and problem persists. Any help will be greatly appreciated.
Battery Information:
Model Information:
Serial Number: W0********3BA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 1827
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 5120
Health Information:
Cycle Count: 321
Condition: Normal
Battery Installed: Yes
Amperage (mA): 3023
Voltage (mV): 11957
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b2632f
Charging: Yes
<Edited by Host>If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that. -
I have two user names with Administrator privelages and my MacBook keeps booting up to the wrong one and I have the wrong configuration since I updated to OSX 10.9. I would like to get back to my original User name which I used to boot up to. When I go to the User Groups and Preferences it doesn't allow me to delete the un-wanted user.
Does anybody have any suggestions how I can fix this? I can't seem to recover Time Capsule back-ups prior to the OSX upgrade even though I have been faithfully backing up to a Time Machine.
Help please.First of all, open System Preferences > Users & Groups > Login Options, and set your old user account in "Automatic login". By doing this, your computer will always log in with your old account.
Then, log in your old account, where you will be able to delete the new user that OS X Mavericks forced you to create. Other users have reported the same problem -
My Macbook Pro (Early 2011 model) is VERY slow when I use it without the charger
When it's not plugged in, my macbook doesn't function in its normal speed. Basically it lags. But when I plug it in to a power source, it works fine.
I've tried checking hardware but the AHT doesn't work anymore.
I'm not sure when it actually started but I think this has been happening after I upgraded to Yosemite.Try SMC and NVRAM resets:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
If no success, make an Apple store genius bar appointment for a FREE evaluation.
Ciao. -
My screen / glass has a crack and it needs to be replaced - I will contact an authorized dealer soon, just need to know how much will this cost?
ThanksThanks, I am planning to take it to a repair shop, just wanted to know the approx. cost.
Apprecite your time.
regards -
MacBook Pro (Early 2011) Freeze - How to collect system logs?
Hello,
My MacBook Pro (Early 2011) keep freezes at all times and hard reboot is only the available solution at. I'm having this problem from day one and spoke to AppleCare couple of times, but unable to resolve! Is there anyway to collect system logs from MacBook Pro running OS X Lion 10.7.2 to show it to Genius people at local Store?
Any help would be greatly appreciated! Thanks!How to run hardware diagnostics for an Intel Mac
Boot from your original OS X Installer Disc One that came with your computer. After the chime press and hold down the "D" key until the diagnostic screen appears. Run the extended tests for a minimum of two or three hours. If any error messages appear note them down as you will need to report them to the service tech when you take the computer in for repair.
Some "common" error indicators:
SNS - sensor error
MEM - memory error
HDD - hard disk drive error
MOT - fan error -
Macbook Pro early-2011 crashing/locking-up
Hello,
My MacBook Pro (early-2011 model 15") has been locking up and crashing lately. It was recently upgraded to Mavericks OSX.This has happened only a handful of randomn times over the past two months. I don't think it has to do with the OS version because it did this a couple months ago as stated when I had Lion, and also ML. However, in the past 24 hours i have locked up around 5 times and crashed at 3 times. I've attached the crash report below from the latest crash this morning. I use one usb port to connect to a Dell monitor using DisplayLink adapter, and the other usb port goes to a 4-port usb hub that has my wired keyboard, mouse, and phones that I test with plugged into. The mini displayport goes to another Dell monitor. Can anyone help me determine the issue? Does it look to you like the RAM has been corrupted and needs replacing perhaps? Or maybe it is this usb hub causing memory crashes from having so much stuff plugged into it? Log below:
Anonymous UUID: A06D9E0B-752F-521A-C64F-89E5D1C93276
Fri Nov 1 09:51:46 2013
Machine-check capabilities 0x0000000000000c09:
family: 6 model: 42 stepping: 7 microcode: 40
Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 1: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 2: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 4: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 5: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 6: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 7: machine-check status 0x000
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: KINGSTON SV300S37A240G, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: Plugable UGA-2K-A
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: G500
USB Device: Multimedia keyboard
USB Device: Hub
USB Device: XT912
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Hi Will-H,
Thanks for using Apple Support Communities. It sounds like more isolation might be needed to rule some things out. I would recommend this article:
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
Restart your Mac in safe mode.Start up in safe mode
Use Disk Utility to repair your computer’s internal disk.
Cheers,
- Ari -
MacBook Pro Early 2011 - Airplay Mirroring only sends audio to Apple TV 2nd Gen
Ok, I'm stumped by this one. I have a 15" MBP Early 2011 edition and an Apple TV 2nd Gen. Airplay Mirroring from my MBP to Apple TV only transmits the audio -- the MBP will resize the screen like it's connected to a 16:9 device, and Apple TV will show a black screen like it's about to pick up the video signal, but no video transmits. A couple of times, video started transmitting, but it was about 30 seconds delayed (?!) and extremely choppy. Both devices are connected wirelessly to a Linksys router with 5 GHz (wireless N) capabilities. The router has been configured to Apple's recommendations for Airplay Mirroring.
A little more about my MacBook Pro:
Early 2011 Model ID: MacBookPro8,2
OS: 10.8.2 Mountain Lion
CPU: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB
GPU: AMD Radeon HD 6490M, VRAM 256 MB Total
This problem is driving me crazy! Airplay works flawlessly between my iPhone 5 and Apple TV, but not with a much more powerful laptop. Also, I tried Mirroring from a friend's 13" MacBook Pro, and it did the same thing.
Any suggestions, tips, ideas, etc. to get this working is appreciated!Rudegar wrote:
your macbook dont support airplay mirror
He has an Early-2011 MacBook Pro, which does meet the requirements. The issue is that it is running OS X 10.7.5 and needs to be upgraded to Mountain Lion to use mirroring. -
I get this error nearly enough every time i turn on my MacBook Pro (Early 2011 Model), i says it needs to shut down because an error occured and when it comes back on i get this error below, which i copied and pasted.... Please can anyone help, as i dont understand what this means. thanks. (By the way, just so you know, i dropped my Macbook Pro a month ago).
PROBLEM DETAILS AND SYSTEM CONFIGURATION
Interval Since Last Panic Report: 9692 sec
Panics Since Last Report: 1
Anonymous UUID: F2DDCBCE-BC08-4124-B575-95EB169DB82A
Fri May 11 10:14:17 2012
panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
R8: 0x0000000000000000, R9: 0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff808059b650 : 0xffffff8000220792
0xffffff808059b6d0 : 0xffffff80002c473a
0xffffff808059b880 : 0xffffff80002da0cd
0xffffff808059b8a0 : 0xffffff7f80b1634b
0xffffff808059b9f0 : 0xffffff7f80b199b1
0xffffff808059ba30 : 0xffffff7f80b17a0e
0xffffff808059ba70 : 0xffffff8000347137
0xffffff808059bac0 : 0xffffff800039f33d
0xffffff808059bb30 : 0xffffff80003a0b43
0xffffff808059bcd0 : 0xffffff8000341dcc
0xffffff808059bda0 : 0xffffff8000341f82
0xffffff808059bdd0 : 0xffffff800056687f
0xffffff808059be10 : 0xffffff8000566920
0xffffff808059be40 : 0xffffff8000533d73
0xffffff808059be70 : 0xffffff8000563a64
0xffffff808059bf60 : 0xffffff80005ccfe8
0xffffff808059bfb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
BSD process name corresponding to current thread: hamachid
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 52460783580
last loaded kext at 48097380670: com.sophos.kext.sav 7.3.0 (addr 0xffffff7f808c5000, size 20480)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.logmein.hamachi 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.driver.CoreStorageFsck 182.11.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.CoreStorage 182.11.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_third_party
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
Interval Since Last Panic Report: 9692 sec
Panics Since Last Report: 1
Anonymous UUID: F2DDCBCE-BC08-4124-B575-95EB169DB82A
Fri May 11 10:14:17 2012
panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
R8: 0x0000000000000000, R9: 0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff808059b650 : 0xffffff8000220792
0xffffff808059b6d0 : 0xffffff80002c473a
0xffffff808059b880 : 0xffffff80002da0cd
0xffffff808059b8a0 : 0xffffff7f80b1634b
0xffffff808059b9f0 : 0xffffff7f80b199b1
0xffffff808059ba30 : 0xffffff7f80b17a0e
0xffffff808059ba70 : 0xffffff8000347137
0xffffff808059bac0 : 0xffffff800039f33d
0xffffff808059bb30 : 0xffffff80003a0b43
0xffffff808059bcd0 : 0xffffff8000341dcc
0xffffff808059bda0 : 0xffffff8000341f82
0xffffff808059bdd0 : 0xffffff800056687f
0xffffff808059be10 : 0xffffff8000566920
0xffffff808059be40 : 0xffffff8000533d73
0xffffff808059be70 : 0xffffff8000563a64
0xffffff808059bf60 : 0xffffff80005ccfe8
0xffffff808059bfb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
BSD process name corresponding to current thread: hamachid
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 52460783580
last loaded kext at 48097380670: com.sophos.kext.sav 7.3.0 (addr 0xffffff7f808c5000, size 20480)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.logmein.hamachi 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.driver.CoreStorageFsck 182.11.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.CoreStorage 182.11.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_third_party
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3You showed a kernel panic file from OS X, apprantly Log Me In is installed into OS X or running when you log in.
You should be using the developers installer/unistaller to remove Log Me In from OS X.
Somehow it's in OS X, I don't know, but it's there and you need to remove it. I'm not dealing with Windows, just OS X.
Talk to Log Me In people and find out what is installed where so you can do a manual deletion out of OS X.
If that doesn't work, you have to reboot holding the Shift key down manually search for any Log Me In or Himachi files on your computer, in your System/Library/Extensions folder too, use the free Easy Find.
https://s3.amazonaws.com/DTWebsiteSupport/download/freeware/easyfind/4.9/EasyFin d.app.zip -
Macbook Pro (Early 2011) not recognizing Apple Magic Mouse
OK, so I recently bought a MacBook Pro (Early 2011 Model) and I cant get my Magic Mouse to connect to the Bluetooth. This laptop is used, but I bought it from a Apple reseller and they told me that it was refurbished and that there should not be anything that is not working. Anyways, when I turn on my Apple Magic Mouse and go to Bluetooth or Mouse in the System Preferences, I don't see anything at all just the loading circle. It will not appear. I have tried doing the trick of holding Command+Option+P+R on startup like some people have suggested but that doesn't seem to change anything. I also brought it to the Apple store and the associate connected the mouse to one of the computers there, so I know that my mouse is working. Is there a way to tell if the Bluetooth in my laptop needs to be replaced? if so, can it be replaced easily without a big cost?
Hi kbridea1,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro isn’t recognizing your Magic Mouse but other devices are able to recognize it. The article linked below provides a lot of great troubleshooting suggestions that will resolve most issues like the one you’ve described.
Troubleshooting wireless mouse and keyboard issues
I hope this helps.
-Jason
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