Macbook pro failing to restart after new update

After trying to install the new update my MacBook pro fails to restart, its stuck on the Apple logo and then the screen goes black, it wont load in safe mode either. Apple support on the phone tells me that its a coincidence and that the display is shot?

On the bottom of your MBPis the serial number. Enter it here and post back the model and year information:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Ciao.

Similar Messages

MacBook Pro won't restart after Mavericks update

I recently installed the new Mavericks update on my MacBook Pro and after downloading Pages, Keynote etc. I had to restart. When I try to restart however, the Apple logo appears with the progress bar but as soon as the bar is full it switches off.

Hello SerenAlyx
Check out the articles below to go over troubleshooting the issue of the grey bar when you are starting up your Mac. It will go over starting up in Safe mode as well as booting to your Recovery Disk to maybe reinstall OS X Mavericks.
Gray progress bar appears under Apple logo during startup
http://support.apple.com/kb/ts3148
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
-Norm G.

MacBook Pro won't restart after OS update

Was prompted last night to do an OS Software update. I was running 10.8.3. I started the update and had to run out. When I returned, the screen said i needed to restart my computer to install the updates. I did, and now I can't restart/reboot past the Apple Logo and progress bar which gets to about 1/6th in progress. The computer just shuts down?? Need help please. Thanks!

Hey JamoBook Pro,
If you MacBook Pro does not startup, check out this article that will walk you through troubleshooting and resolving the issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Macbook Pro Getting Significantly Hotter After New Update

Since getting the new Flash update with hardware accelleration, I've been noticing a significant rise in temperature (when before it wouldn't get hot to the touch much at all) when on sites with Flash. On the Apple discussion forums other people seem to be having the same issue with the new update. Is this known to Adobe and will there be anything done about it? Thanks.
My model is 15" Macbook Pro 2.53Ghz Intel Core 2 Duo (Mid 2009) with Nvidia 9400 and 4GB RAM with OSX 10.6.4 and Flash 10,1,82,76.

What happens when you turn off hardware acceleration? Do things cool down a bit?
And while we're on the subject, did you ever download and try out the "Gala" preview release? Gala had some additional hardware acceleration capabilities that arrived a little too late to make it into the official (10.1.82.76) version.

My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help?

My MacBook Pro won't restart after updating iTunes, and so the update doesn't work. I have just purchased an iPad mini and can't sync it - can anyone help

Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

My MacBook pro did not restart after the software update

My MacBook pro did not restart after the software update

Kappy wrote:
Now, were I a mindreader this wouldn't be an issue, but unfortunately, I'm not.
WHAT??? Now that's a disappointment! I was sure the all-seeing, all-knowing Prof. Kappy would instantly discover the problem thru time and space....
Ok, back to the issue at hand, the Prof. is right. In none of the OP's participation, nor in any of his choir of followers save mommy power is there the least hint of what Apple product is failing. While y'all get a move on and disgorge the details, may want to try a Safe Boot. Hold down the Shift key prior to the startup chime and wait awhile. IF it starts, then it means you have some third-party software that's causing the problem. Else there's a strong probability a complete reinstall will occur in your near future.
In the future and in spite of what some purists may say, be sure to service the system disk BEFORE patching. By "service" I mean booting up the Mac using your Install DVD (Snow Leopard or priors) or booting in Recovery Mode (Command R, in the Lions and successors), running the Disk Utility found in that mode and doing a Repair Disk and Repair Disk Permissions. Until NO errors show up. Cause patching up an already damaged system will only make things worse.

Macbook pro won't boot after installing update 10.9.3

macbook pro won't boot after installing update 10.9.3

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Macbook pro will not restart to download update instead goes straight to download? macbook pro will not restart to download update instead goes straight to update download probably simple setting prob but i dont know can some on help me i just replaced a

Macbook pro will not restart to download update instead goes straight to download?
macbook pro will not restart to download update instead goes straight to update download probably simple setting prob but i dont know can some on help me i just replaced a dieing hard drive and and im running on 08 software pleas help

i replaced my hard drive and put osz back on now im trying to update but will not update supost to restart then update but instead of restarting it goeses to update and i have to shut it down pleas ignore typos im trippen

HT204347 My MacBook Pro won't restart after update to lion

My Mac book pro won't restart after updating to lion ! Said problem a cured at startup press any key ! No Goodrich

Press and hold power button for up to 30 seconds. Remove battery and reinsert then repeat.

MacBook Pro Won't Boot after Firmware Update

So I just upgraded to a MacBook Pro which came in the mail yesterday. I removed the Apple-installed HD and swapped it out for a bigger, faster HD. I installed OS X from scratch, imported everything from my Time Machine backup during the Setup Assistant, and then started installing updates. Everything was running swimmingly until the last updates.
What happened is when I rebooted my MacBook Pro and logged in after a series of updates, I got presented with both a Bluetooth update and a Firmware update at the same time. Both required a restart so I thought I would kill two birds with one stone. I installed the Bluetooth update, and then when it asked to reset I installed the Firmware update instead. However, the firmware update didn't behave as advertised because instead of shutting the MacBook Pro completely down, it restarted and then started installing the firmware update.
Ever since the firmware update (which I think installed correctly but don't know how to verify), I cannot boot my MacBook Pro. Using the OS X install DVD I can view my firmware version using System Profiler, and the number it is reporting is MBP53.00A.B03.
I have tried booting in verbose mode to try and get a feel for the problem, and it eventually hangs on an infinite loop saying something about not being able to find something on disk0s2.
I also thought I would fix the problem by doing an Archive and Install, but it quit at the very beginning of installing with the error "unknown error".
Also I thought I would format the disk with Disk Utility and then try installing again, but Disk Utility reports that it in unable to unmount the volume.
Any help you can provide would be greatly appreciated. Thanks!
-- Update --
Remember how I'm unable to unmount the drive? I force unmounted it and then used Disk Utility to repair the volume, but still no luck.
I think the key to the problem is this new HD I put in runs at 3 Gbps. I think I read somewhere that the new MacBook Pro's don't support that.
I think next I should try swapping out the new HD in my MacBook Pro with the one it originally came with. What do you think?

I, too, have a brand new MBP 15" that I put an Intel X25 in. At the 1.5 (Prior to Firmware Update) setting, it worked fine. I rant the Firmware Update, all looked fine, but the drive is no longer able to be seen.
Flash the PRAM, per other suggestions to no avail. Boot off of the DVD and disk utility nor Profiler sees the drive.
Replace the drive with the stock that came with the MBP (which I had never even used) and it works.
Put the Intel X25 into a Windows machine and it works fine. Reformatted it (in windows) and put it back into my MBP. Still not able to see it (from the Disk utility after booting off the DVD).
Intel's firmware for the drive says its up-to-date (new drive) and if I attempt to "re-run" the Mac Firmware Update, it says that the machine is already up-to-date.
Seems odd that it worked before an now it doesn't. Also seems odd that the X25 works in other machines. And that my MBP works just fine with the stock Hitachi 7200 320GB drive.
Ideas? Intel says to call Apple Support. Not sure what I can say to them.

MacBook Pro will not boot after software update

MacBook Pro will not boot after doing an Apple Software Update (of course they will not help you). MONEY, MONEY, MONEY is the name of the game. They can cause your computer to crash and still charge you!
Does anyone have an answer to why my computer is showing a little gear spinning for hours? I have tried several things with NO luck.
Thanks-

Run through the list of fixes here
Step by Step to fix your Mac

Macbook pro won't restart after time machine install on new hard drive

I installed a new 500 GB HD on my 13-inch mid 2010 Macbook Pro (since the original crashed). I successfully connected to the Disk Utility via the internet connection and started recovery from a recent Time Machine backup....but, the computer will not restart. It's been stuck in the grey screen with the Apple logo and rotating status bar all night. I shut it down and restarted, but it won't go past the grey screen state. I can't find any answers on the Support Page. Help. Any one else have this issue? Should I have first installed the Lion OS X first and then restored from the Time Machine backup?
Also, wondering if all my programs (2011 ILife & IWork and Microsoft Office) will be reinstalled with the back up? (I can't find my installation disks for ILife and IWork :-()

Time machine is easy to set up and theoreticaly recover from. There have been reports of problems when a different disk or computer is used.
https://discussions.apple.com/search.jspa?peopleEnabled=true&userID=&containerTy pe=&container=&spotlight=true&q=time+machine
For future reference you may wish to learn about and use cloning of the HDD. I use both CCC and SD to do this and consider it to be the most reliable way to back up and recover.
Carbon Copy Cloner - Home
www.bombich.com/
SuperDuper!
www.shirt-pocket.com/SuperDuper/
added a good reference
http://Pondini.org/TM/Home.html

Macbook pro will not restart after failed disk repair

This has happened twice in one week.
A routine disk verify was performed and returned errors. I reboot into the recovery drive and run disk utility. To validate the first finding, I run disk verify again. Same failure. Then I run repair disk. Disk repair fails. After this, the system will not boot. Now, even the disk utility 'sees' the main particitian, but it's grayed out. when i go to retore Lion, the main partition is not seen at all.
The kicker is that two different hard drives are involved. The first is a 500 gb Western Digital and the second is a 750 gb seagate. System is a mid-2009 MBP with 8gb ram.
I performed a full system backup this weekend but do not have it with me and will not have access to it until this weekend. Any help out there? Or am I just screwed?

Oh by the way, a mid-2009 MacBook Pro would not have 10.4.6. In fact it might not even have 10.6.4. 10.6.4 didn't get prebundled until June 15, 2010. So where you get 10.4.6 on your signature, that confused people as to what you really have.

Macbook Pro fails on startup after drive format and OSX reinstall

Hi all,
     I have a 2012 15'' Retina Macbook Pro - pretty new, so it surprises me I'm having this issue.
     The problem was pretty sudden - one day upon startup, I would be immediately told that Finder has closed unexpectedly. From this point on, little functionality remained. Sometimes I could launch a program, rarely would it respond to any input. Launchpad was molasses - I watched my individual apps drawn on the screen one at a time each time it launched. Pressing restart on my keyboard brought up the restart menu but making a selection closed the menu without restart. The only way to shut it off is to hold the power button and do a hard restart.
     I've now formatted the entire partition from my recovery partition on startup and done a fresh install of OSX (Mountain Lion I believe). Even without restoring my data from a backup I encounter the same issues.
     This screams hardware to me, but for the baffling fact that my Windows partition is running just fine - I'm using it right now. I'm not sure where to turn - if it is hardware, is there a way to contact Apple without paying them money? Certainly a defect of this nature warrants replacement from Apple if there's no other solution, correct? I appreciate any advice and expertise.
All the best,
Hertafeld

Actually just to note - one of the people I did manage to find on a forum having the same issue was running OS X as a virtual machine, which would suggest that it’s a software fault - is it possible my Install DVD could have become corrupted somehow or an update in the past year has made some incompatibility between it and my computer’s hardware? If so is there a way of downloading a Snow Leopard ISO image from Apple to try burning and installing from that?
I found this topic: https://discussions.apple.com/message/12459943#12459943 where someone manages to get around the issue by using a different install disc, though I obviously only have the one that came with my Macbook…… halp!

Macbook pro doesn't work after EFI update.

My new macbook pro doesn't work. I bought it yesterday and after I've installed EFI update (it installed without any errors) my mac
"starts" with blank screen, no chime sound, with fans on (I guess - it's full speed). I've already tried those tricks with command+option+p+r and it neither work nor bring my mac to "life". Any ideas what this issue could be?

I've got the same problem but with QT player (not PRO version)
I've installed the 7.1.2 update for quicktime and the audio and videos files on the net doesn't start I've got a "?" then I go to the quicktime prefs and I see that the entire QT plugins disapear
Besides the audio files and the video files on my HD work
so ,is someone can help me for finding the whole QT plugins ?
If it was impossible ,I suggest you to make a 7.0.4 reinstaller for 7.1.2 for Quicktime

Macbook pro failing to restart after new update

Similar Messages

Maybe you are looking for