Macbook Pro fails to access Windows XP shared drives

Last fall, my wife bought a Macbook - our first. We have two Windows XP systems that have file sharing turned on. One is a central file storage with an attached USB drive.
I Don't recall what I did, although I know I was following directions on networking, but my wife's Macbook with OS X 10.5.6 can see and fully access the Windows shared drives. They show up in Finder under "Shared." She is not sharing her drive with the network and that's just fine.
I purchased a Macbook Pro a week ago. I have tried all the suggested functions but I cannot see the shared drives. The Finder --> Connect to server function does not find the machines or drives.
I phone Apple support and they said they don't support file sharing off the PC. I have read dozens of articles with no results. Any help?

Hi
Assuming all nodes on the network are being assigned IP addresses then you should be able to connect by IP address. To find out what IP address your PCs are using select Run from the Start Menu, key in cmd or command. You should now be in DOS/Prompt. At the blinking cursor key in ipconfig /all followed by a return carriage. It should list the IP address the PC is using. Provided its set to Share its drive then on your mac select Connect to Server (command+k) from the Go Menu and key in smb://IPaddressofPC.
Provide a user name and password when prompted. This would be the PC's local admin account name and password.
Having said that you should be able to 'see' the PCs under the Shared section in the Sidebar anyway? You could try creating another Admin account, logging in with that to see if the behaviour changes? Ditching the com.apple.sidebarlists.plist from /Users/Home/Library/Preferences followed by a restart might help? You could also try toggling File Sharing on/off.
Tony

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