MACBOOK PRO FAULTY??

Ever since getting my macbook pro in April i have noting but bother with it, The system is slow, takes a long to to power up compared to friends who have same spec macs, the mac keeps shutting down to restart, or just generally freezes. I was workign on a document the other day and it crashed, and i lost all my work, no auto recover. The mac just seems to do what it wants! I want to take this to an Apple store, however i cant be without a laptop for more than a day, i need it for work and Uni. would they give me a new one or refurbish it??

They will not give you a new one for these kinds of issues. If there is a hardware problem, they will repair it for you at this point, and if it's not an issue caused by accidental damage, those repairs will be covered for free under warranty. However, most likely, none of that is a hardware problem.
If I had to guess, I'd say you probably have some bad third-party software. See my Mac Performance Guide. The section titled "Check third-party software" will cover how to test for and isolate problems caused by third-party software, but some of the other sections might also apply.

Similar Messages

Macbook Pro- Faulty Touchpad Dragging?

Hello to the Macbook Pro community and supporters:
I currently use a MacBook Pro, unibody, that is about one-year-and-a-half old (purchased in November 2009).
Recently, dragging while holding the trackpad down (as a click) has been somewhat unresponsive, with multiple tries required to make the drag "stick" and drag the item to where I intend.
Has this ocurred with other users of the MacBook Pro? How could I resolve this issue?
As a side question, how long should I expect the machine to remain durable?
Thanks a lot!

Hi Rob,
Run all updates listed in Software Updates (your system info shows you're at 10.6.2).
Try an SMC Reset: http://support.apple.com/kb/HT3964
My first PB from around 1991-2 still runs fine, but is hopelessly outdated. Although it and every PB/MBP I've purchased since then all run normally, I'd say that for most people who use their MBP "normally" and treat it well, five years is reasonable and probably conservative estimate. Of course some will die before then.

Macbook pro faulty display

I currently have a 2010 macbook pro and i have like this sort of faded yelllowish strip that runs across the bottom of my screen
id say its about an inch or so wide and runs across the whole bottom. Any one out there can give me some info on what this is
or what i could do about it??

Yes it is a hardware problem and must go to Apple or AASP to be repaired. Nothing you can do as a User to fix it.

Macbook pro faulty display n sound...........

hi there anyone one there seen this problem before ????? kindly get back to me thanx:) im kinda dissapoint with mac product as this problem keep appearing on my mac since thte day i brought it.....
plz view at http://www.youtube.com/watch?v=dqSfMhGKZ9Y

Go into the Sound Option in Sys Prefs and select the HDMI as the output source.

Macbook pro faulty charging....

if i disconnect my computer, and then reconnect it once i need to start charging. the charger wont light up at all. i will need to unplug from the wall, and then plug it again. it only works if i do that, its not enough to try disconnecting just the computer. should i replace the charger?
Battery Information:
Model Information:
Serial Number:    9G146141CD3MA
Manufacturer:    DP
Device Name:    bq20z451
Pack Lot Code:    0
PCB Lot Code:    0
Firmware Version:    201
Hardware Revision:    2
Cell Revision:    158
Charge Information:
Charge Remaining (mAh):    778
Fully Charged:    No
Charging:    Yes
Full Charge Capacity (mAh):    5308
Health Information:
Cycle Count:    883
Condition:    Normal
Battery Installed:    Yes
Amperage (mA):    2131
Voltage (mV):    11619
System Power Settings:
AC Power:
System Sleep Timer (Minutes):    25
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    25
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Wake on LAN:    Yes
Current Power Source:    Yes
Display Sleep Uses Dim:    Yes
PrioritizeNetworkReachabilityOverSleep:    0
RestartAfterKernelPanic:    157680000
Standby Delay:    4200
Standby Enabled:    0
Battery Power:
System Sleep Timer (Minutes):    25
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    25
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Display Sleep Uses Dim:    Yes
Reduce Brightness:    No
RestartAfterKernelPanic:    157680000
Standby Delay:    4200
Standby Enabled:    0
Hardware Configuration:
UPS Installed:    No
AC Charger Information:
Connected:    Yes
ID:    0x0100
Wattage (W):    60
Revision:    0x0000
Family:    0x00ba
Serial Number:    0x008aad60
Charging:    Yes

Please make a Genius Appointment and take it in for service. Have them diagnose the issue. It may be more than the charger.

How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way?

How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way? Thanks.

You put the internal drive in an enclosure. If you choose to keep the drive, you don't need to erase it.
(110687)

Apple macbook pro with retina display is having yellow screen problems in which screen is not perfectly white and is yellowish. More over the service frm apple's part is ridiculous as they have faulty spare part. Does ne1 hv email of senior person?

Apple macbook pro with retina display is having yellow screen problems in which screen is not perfectly white and is yellowish. More over the service frm apple's part is ridiculous as they have faulty spare part. Does ne1 hv email of senior person?

Apple service centre employee told me that they do not have this 14 day offer in India.
And My mac book pro is taken in by Service centre people to run test etc and I will be informed the next day if they accept it as a fault or not ?
I feeling ridiculously bad.

I bought in december of 2008 a 2.4ghz macbook pro and I think the gpu is starting to fail. Can I still be covered for a change because of the faulty nvidia gpu?

I bought in december of 2008 a 2.4ghz macbook pro and I think the gpu is starting to fail. Can I still be covered for a change because of the faulty nvidia gpu?

If your computer qualifies - MacBook Pro: Distorted video or no video issues
If it does, call Apple Customer Relations or print out a copy of the article and bring it in to the repair shop.

Customer has not registered their extended Applecare protection and now have a faulty macbook pro, any ideas

Customer purchased a MacBook Pro last January with 1 year warranty attached. They also purchased an extended 3 year warranty, which they did not register. This unit is now faulty, any ideas?

First enter the serial number here to check if it was registered.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Next contact Apple at 1-800-MY-APPLE

Does Apple replace faulty MacBook Pro with retina in Asia?

I bought a MacBook Pro with retina display in July 2012. Recently my MBPr developed some issues. I feel like something moves (or slides to and fro) inside the Mac when I take out the computer from the bag and hold it in my hand. I don't know whether I have been able to explain the issue as I'm not a native English speaker. I contacted the retailer I bought the Mac from. They told me they can only change the faulty parts if there are any, but they cannot replace the Mac for a new one because Apple does not replace any Mac in Asia. The prerogative is only in Asia, Europe, Australia and the US. Is it really the case? If things turn out that Apple cannot make good on its warranty without replacing the Mac what shall they do in that case? Could you pls explain?

As best I know, after 14 days Apple will repair your MBP if it is within the warranty period for free. In rare instances, if they have not been able to repair it after several attempts, they may replace it. I suggest contacting Apple and ship your MBP to the for inspection/repair or bring it to an Apple store or an Apple reseller.
Ciao.

Hi i bought a macbook pro 8 and half mounths ago. Today i had the hard drive replaced as it was faulty and on Monday i have to take it back to the Apple shop to have the Motherboard replaced. I feel that i should be asking for a new macbook, where do i st

Hi i bought a Macbook Pro 8 & a half mounths ago.Today i had the hard drive replaced as it was faulty and on Monday i have to take it back to the Apple shop to have the Motherboard replaced. I feel that i should be asking for a new macbook, where do i stand.

Yes thats what i thought but i only have 77 days left on my garentee so its a worry, and have to drive 1 hour to get to closest Apple shop, spent the whole day there today when i should have been at work and have to make the drive again on Monday Then back again next Friday to pick it up. I paid over £1000 ponds for this computer so wouldnt expect it to have its insides replaced befor a year. Feel very let down, and no longer love my macbook pro.

My MacBook Pro has an SDXC card slot. I insert a SanDisk Memory Stick Pro Duo into slot but nothing happens and I can't find anything through finder or in utilities. Am I missing something or is it a faulty reader?

My MacBook Pro has an SDXC card slot. I insert a SanDisk Memory Stick Pro Duo into slot but nothing happens and I can't find anything through finder or in utilities. Am I missing something or is it a faulty reader?

The SD card slot ois for SD cards not Memory Sticks. hat is why nothing is happening. you will need a Memory stick reader that connects to one of the USB ports.

How to restore display on MacBook Pro to original settings after faulty external display connection

Rookie question, 2009 MacBook Pro. We bought a dvi-VGA adapter to connect to an external display. Got a picture on the external monitor but very poor resolution. Meanwhile the display on the MacBook Pro re-set itself and we were not able to restore it to normal even after we disconnected the external monitor. We now have our MacBook Pro with messed up resolution and display, AND no external display. How do we get the MacBook Pro back to its default display settings? Any help greatly appreciated!

this is from another discussion:
jk10003
Re: MacBook doesn't sleep when closing lid with external monitor attached with Lion Oct 14, 2011 7:01 PM (in response to admgtz)
I would like to offer this solution. I have a MacBook Pro with an external monitor, and, for a year and a half both displays slept when I closed the MBPS. This behavior stopped when I installed Lion. They would sleep when I removed the power cord, but what a pain that would be. The command "pmset -g assertions" gave no indication of which process ought be preventing sleep.
I contacted Apple support, and after some searching, the guy working with me found this thread, which was flagged as an Apple-approved solution:
https://discussions.apple.com/thread/3190417?start=165&tstart=0
This is the important part:
Correct AnswerRe: How do I tell Lion to disable the LCD screen even when the lid is open?
Aug 31, 2011 9:56 AM (in response to Bob_viking)
Here's the command to make your laptop behave like it did Pre-Lion (courtesy of my friend):
sudo nvram boot-args="iog=0x0"
Works perfectly for me. If it screws up your system, just zap the PRAM next boot (cmd-opt-p-r) and you'll be back to the default Lion state. Or if you can still get into terminal, this command will get you back to Lion's default state as well:
sudo nvram -d boot-args
Enjoy!
One snag was that I had to run it with the external monitor disabled, but it worked great!

How to change a faulty hard drive on MacBook Pro

The hard drive on my laptop is failing: overall performance has greatly diminished, the computer has slowed down, sometimes even crashing; looking at /var/ log messages, plenty of I/O error messages are building up.
Added to this, the System Information (system report) says that the Hitachi (750 Gb, 7200 rpm, model HTS727575A9E362) SATA drive is failing (S.M.A.R.T. status)
I have a 15" MacBook Pro (Late 2011).
So, my question: what's the best way to change it for a new hard disk drive, and be sure it's compatible?
The computer's warranty has already expired, and have no extended coverage....I've been looking around the www for laptop hard drives in Apple retail stores, and can't find any. Any help is greatly appreciated.

apple doesnt sell hard drives. Look on newegg.com or macsales.com. Any 2.5" that is 9.5 mm or less in height will fit. Here are installation instructions: http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Late+2011+Hard+Drive+Rep lacement/7513

Synchronizing iMac & MacBook Pro causes faulty cursor

After cloning my iMac and MacBook Pro back and forth a few times using SuperDuper in order to keep them synchronized, the cursors on both machines were intermittently non-functional upon startup.Of course one has a trackpad and one doesn't. I reinstalled OS10.6.1 from the Snow Leopard Disc purchased at the Apple store onto the iMac and reinstalled OS10.6.1 from the disc that came with the laptop onto the laptop, but the problem has persisted on both machines. Usually if I wait ten minutes the cursor will start working on its own, but sometimes it doesn't function until I restart the computer several times and wait each time to see if the cursor comes back on its own. Apple tech support suggested getting rid of all third party software, reinstall the OS and then add third party apps to see if one of them is causing the problem. What a headache! Any suggestions as how to fix the problem or suggestions as the best way to sycnh the 2 machines?

the first suggestion would be to NEVER use superduper to clone drives back and forth between different model computers. this will inevitably lead to problems due to differences in hardware. I'm very surprised you can even boot the computers after that.
if reinstalling the OS did not work make a new user account and log into it. do you have the same problems there?

MACBOOK PRO FAULTY??

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