Macbook pro fell and won't start up
Last night my macbook pro fell from the table, it didn't look damaged on the outside, put it to sleep and went to sleep myself. This morning i opened it up and the rainbow wheel ket spinning whatever I did. Restarted it and same thing. I tried all the possible options suggested, different keyboard combinations at start up. Verified the disk using the original cd but by hard disk won't mount, i see the hard disk icon on the top left pane but if i click on it, i read not mounted on the bottom part of the panel. Tried disk utility starting the mac on retrieve mode and says "disk can't be repaired". Now if i shut down the mac and start it up again the apple logo appears and the gear keep spinning but nothing happens. Any idea what might have happened? It was working fine before yestarday. Lion os installed.
I also would like to backup the data on time machine but can't since the mac won't start up. Any suggestion?
Thanx
Take it to your local Genius Bar. They will be able to diagnose it there, and offer a solution.
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MacBook Pro crashed and won't start up!!! HELP!
I had a couple programs running (nothing out of the ordinary) and I opened Photobooth and then the screen turned black, but the little green light on the top of the laptop indicating that the camera is on was lit. I pushed a few buttons but the screen remained black so I figured I had a small crash (my very first one too).
I held the power button until the laptop shut off and I tried starting it back up, however the screen stays black and nothing seems to get it to work! I know the power is on since a light turns on when the laptop is on. Its the little light on the button you push to open your closed laptop (sorry I don't know what it's called).
I tried shutting the laptop on and off, removing the battery, letting it sit for 10 minutes... NOTHING'S WORKING.
Is my laptop dead??? Help!I am guessing that you connected to your iMac while in target mode. If you could not pull the data off that way, and you can't repair the drive, it seems as if you have limited options.
You could run the hardware check on your system disk. If the HD is fried, you can send it to a recovery service ($$$$) if the data are valuable and not backed up. Otherwise, I would bring it to Apple (assuming that you are within warrantee/applecare) and have them replace it.
Good luck! -
Macbook Pro about 2012 won't start with out power lead in and runs very very slow Maverick OS
Macbook Pro about 2012 won't start with out power lead in and runs very very slow Maverick OS?
Take each of these steps as needed, and check to make sure it hasn't been fixed with a reboot afterwards before trying the next step.
Backup your data if you haven't already:
https://discussions.apple.com/docs/DOC-1992
If you use Airplay, see https://discussions.apple.com/docs/DOC-6831
If you don't use Airplay, be sure to upgrade to 10.9.2, using this update:
http://support.apple.com/kb/DL1726
Make sure your hard drive is not over 85% full.
Make sure Spotlight is not indexing.
Make sure Time Machine is not running when you do other tasks.
Check to make sure you have not accidently/purposefully installed MacKeeper, as it will slow down your Mac:
https://discussions.apple.com/docs/DOC-3036
Remove any other system cache cleaning applications.
Reset the SMC:
http://support.apple.com/kb/ht3964
Reset the PRAM:
http://support.apple.com/kb/ht1379
Check to make sure there aren't any signs the power adapter might be damaged, or the wrong one*:
http://www.macmaps.com/frayguide.html
If there are still issues, you may need to replace the battery:
https://www.apple.com/batteries/replacements.html -
My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan -
My macbook pro fell and now it won't boot - superdrive issue?
Hi everyone,
I had a dreadful accident today. My macbook pro (mid 2007) model fell from the table; the lid opened up a little bit but thankfully the display wasn't damaged. The thing is that it won't boot; the screen remains black. The superdrive makes continuously this noise it does when the mac wakes from sleep or boots, and the boot process doesn't go any further. I have already reset its BIOS cache by removing the battery, but with no success.
Anyone familiar with this type of problem? Any chance it is coverable with applecare?
Thank you in advance,
-- ernaniIt's hard to diagnose but you do have a problem. Take it to an Apple store or AASP and have them diagnose your damage. And, no AppleCare does not cover user accidents. Check with your homeowners insurance.
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After a year of owning my macbook pro late 2012 retina model, it started having difficulty charging, it wouldn't charge even when green on the magsafe, and had difficulty turning orange, basically right after the 1 year warranty was over by one month, I went into the apple store and they told me that I simply needed to replace the power adapter and cord and it would be fine, but that it most likely was caused by me plugging it into a power strip, and that I had to plug it directly into the wall in its own power slot, which they never said that was what you were supposed to do when I purchased the laptop and could not find it anywhere in the literature. It was fine in the store for the apple worker, but after even just a few months I had to to constantly twist and unplug and replug the magsafe adapter from different angles just to get it to work, and it was like a living ****, as I am a digital artist and my wacom tablet will not work until my macbook pro is charging and the magsafe is orange, so everyday I would waste 30 minutes to an hour with the finicky magsafe, until recently my macbook pro will not turn on at all.
Since the problem arose after warranty I had to pay out of pocket for the replacement magesafe cord, which was a temporary solution, I pointed out that the magsafe power port on the laptop itself also had burn marks just like the magsafe cord that had a few pins pushed in and was slightly blackened but the attendant ignored that and said it was fine and just swapped out the cord. The "genius" attendant claimed if I just plugged in the macbook pro directly into the wall, everything would be fine and back to normal, and I did just that, I never plugged it into a power strip ever again, and still we arrive to my current predicament.
I believe I have to repair the actual power port the magsafe plugs into on the laptop, and get a new magsafe cord all over again, but it will be much more expensive than simply swapping out a cord this time, and I don't think the reason this happened to begin with has been truly identified, and I'm worried I have to make this repair every year, and I can't afford this kind of planned obsolescence, and I thought I was getting the best laptop in the world, and it was, everything was perfect not one single problem, except for this power issue, which now won't even allow me to use the computer at all and is now a giant paper weight, and leaves a dirty taste in my mouth when it comes to apple products.
I live in San Francisco in a house that was built around 1910 and don't know much about what or when renovations were made for power, but I have a feeling some kind of incorrect voltage is happening, and I was never instructed on this, and every other macbook is fine, my roommates have earlier models like the 2007 and 2009 MacBooks and have no problem like mine.
Please help meI don't understand why and how the red light in the audio jack is still on while the computer is totally off, not connected to any power source and the battery seems to be empty... how is taht possible?
Because the battery is not empty, something is messed up, likley the SMC.
All I can advise is doing a SMC Reset, which resets the power firmware in case it got messed up and hopefully that will charge the battery up like normal.
If you can't do it or it doesn't work tommorow after charging up (turned off) overnight then just take it to Apple.
https://support.apple.com/kb/ht3964 -
So my late 2012 MacBook Pro was sitting on my desk when the desk collapsed. The computer fell with it and I was quite scared at the moment, but thankfully I opened it up and it worked perfectly fine again.
I was later watching a YouTube video and pressed the back button. The screen then froze, and I could not force quit safari. Then this weird clicking noise started to happen. It was coming from the right of the trackpad. That's when I decided to force shutdown the computer with the power button.
I let it sit and then decided to turn it back on. The clicking noise then came back and there was just a blank screen on the boot up. Eventually a grey folder with a question mark started flashing on the screen. That was all it did so I decided to turn it off again.
I'm going to take it into the Apple store ASAP, but I'm curious if my hard drive is damaged and if I will need a new one, which would erase everything on my Mac. So I was wondering if there is anyway to back up the hard driver even if it doesn't boot up all the way, or turn on the computer all the way.
P.S. I have never backed up my hard drive so I wouldn't know what to do.You may have damaged the HDD which is located in that spot. I would take it in for service.
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My MacBook Pro died and won't turn on
My MacBook was playing music and suddenly started skipping the song. It then died - black screen and won't turn on. The little button on the bottom left side still allows the tiny circles of green to come on, but no sound, no nothing on the screen.
Which model MBP do you have?
See Articles: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues These computers were manufactured between approximately May 2007 and September 2008
http://support.apple.com/kb/TS4088 MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video -
I took my laptop to my local Apple store to have the problem diagnosed and they told me the problem lies in the grpahics card which will require the replacement of the entire logic board at a cost to me of $340.
after that I did some research on the topic and found that this was a massive problem on this model of macbook pro and Apple never issued a recall to fix the issue, are there any class action suits in this category currently underway? if so how can I join?I also have a mid-2010 Macbook Pro 15". Also, I had paid $100 for Apple Developer account and I can't even use Xcode or Unity3D to work on my game because the moment I write a line of code, my computer crashes. Scratch that, I used to have an Apple Developer account (I let it expire a couple of weeks ago). It hasn't been of much use since my Macbook Pro crashes 15 times a day.\
A month after buying a mid-2010 Macbook Pro 15" directly from Apple, it began to crash. At first, I assumed it was my fault as I had been messing around with Bootcamp and doing other heavy stuff, but I quickly learned it would randomly decide to shutdown regardless of the task at hand. I was very busy at the time. I was a fledgling teacher in France, and I hardly had any time, or money, to put toward a 84 euro train ticket to Paris. Also, OS X updates were around the corner (Lion, Mountain Lion), so I held out, hoping the issue would be resolved with the updates.
During my investigation of the issue, I did find the TS4088 article. It recommended I install some updates, and then it described a problem that seemed similar to my own, but the order in which the problems occured, as described in the TS4088 article, did not follow the same pattern that my computer had been experiencing–there was no gray or black screen after the restart warning message when my mac crashed. The first time I found TS4088 on Apple's Support page (at a time when their product recalls were easier to locate before they redesigned their website), it was a couple of months after I had bought the computer. I reasoned that my Macbook Pro must not be suffering from the same issues as I had never seen the video freeze or go black before seeing a restart message. The restart warning message is the last thing I saw, no loss of video or black(or gray) screen afterwards. My computer would simply start to boot up again.
About two years after buying the computer, and suffering from about 3 GPU panics a day, I searched for the TS4088 article again, wondering if I had misread it, and that maybe the issues described in the article were the same issues I was experiencing. This time I could not find the TS4088 article on Apple's Website. I searched over and over again, but it was nowhere to be found. I assumed that issue had been resolved and the article removed. Now after three years of using a faulty, unreliable computer, I was feeling like a schmuck. I searched again on Apple's website to find the TS4088 article, or any new ones that outlined my very apparent GPU issues, but I had no luck. I circled Apple's website over and over and could not find that article. It was only through a link other frustrated mid-2010 Macbook Pro owners had posted on some other website that I found the link to TS4088, also learning that the forum's users were experiencing my same problems.
Based on the language Apple used to describe the problem, I did not reason that I was suffering the same issue. Here's what happens when my computer crashes:
• The computer seems to shut down. The display turns off, the fans stop spinning
• The message "Your computer was restarted because of a problem . . . Press any key to restart" is displayed.
• I press any key, the computer restarts, I wait for next crash to interrupt my work
Excerpt from TS4088
"Symptoms
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray."
My computer never displays a restart message before the video is lost or display turns black. My Macbook Pro mid 2010 loses the picture on the display, and less than a second after that is the restart warning displayed. The video would never freeze or stop playing, rather the whole computer just dumped all of its processes and displayed a warning message asking me to press any key to restart.
My issues with this problem are the following:
•The problems described in TS4088 do not accurately reflect what users are experiencing. TS4088 is misleading in this respect.
•The article TS4088 was not easy to find on Apple's website. It seemed to have moved to an obscure, impossible-to-find location that could only be found thanks to the great number of other Mac users who are experiencing the same problem.
This issue hasn't been managed dutifully. I'm annoyed to have sunk money into a developer account. I'm annoyed that I sunk money into an expensive product that does not work. I'm annoyed that the description of the issue afflicting mid 2010 Macbook Pros was inaccurately and misleadingly described and that links to the TS4088 article disappeared from Apple's website when I could have truly benefitted from them. I am especially annoyed that my life in graphic design, web development, and iOS development has stagnated for several months as my computer crashes some 15 times a day. I am, however, pleased with the speed at which a Mac can boot up. -
MacBook Pro (Late 2008) won't start up
Since December 2012, my MacBook Pro (late 2008) refuses start up. After trying many, many things (from online forums - nothing worked), the solution I found by hit and miss is to heat up the back of the laptop in front of my fireplace (or with a hair dryer), to remove the battery, to wait a few seconds and then to put it back in; after doing this, it turns on without a fuss and remains in perfect running condition until I turn it off again. I now leave it on 24/7 when at home, and I don't dare taking it away with me again... Seems to me a contact got loose and the heat expands it just enough to make it work again. Manufacturing problem?
Has anybody else got the same or a similar problem? I hope to fix this without going to an Apple store if possible, as it's not under warranty any more...
By the way, I have since replaced the battery and the hard disk, but that particular problem remains; I'm running OS X 10.8.2.It coule be one of two things:
1) Your hard drive has become corrupted, and you'll have to reinstall the OS and cut your losses.
2) Your logic board is fried. I seriously hope that this isn't the problem, but if it is, then it's time for a new mac.
My macbook pro was stuck on a bootup loop, and I finally had to reinstall the OS. This fixed my problem. On the other hand, I had this same problem on my iMac, and an OS reinstall didn't do anything.
Before making any judgements, take it to the genius bar and get some expert advice. -
Macbook Pro died and won't turn back on
Hi,
I have a Macbook Pro 13' (it's about 1.5 years old). I was on it a couple of hours ago when I got the running on reserve battery indicator. Before I could plug the charger in, it died. I have had the charger in for over 2 hours now and it still won't turn on. The green light is on on the charger. When I unplug the charger the first battery strength light flashes on twice but that is it. When it is plugged in the battery strength lights do not go on at all. I have been searching for an answer for over an hour but can't seem to find one. Any help would be appreciated.
Thanks!It's a possibility, magsafes are known to do all sorts of strange things (I've had tons of replacements), but more than likely it's your battery. Does a friend or family member have another charger you could try? That's how you'll know if it's the battery or charger. If not I would say take it to an apple store to try it out!
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2010 MacBook pro overheated and won't turn on...
My summer 2010 MacBook pro now running osx 10.7.3 with latest MacBook Pro EFI Firmware Update 2.6 suddenly started to heat up and will now not turn on. I did notice the display flickering in recent days. Any ideas?
Which model MBP do you have?
See Articles: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues These computers were manufactured between approximately May 2007 and September 2008
http://support.apple.com/kb/TS4088 MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video -
TS1411 Dropped MacBook Pro now it won't start
My daughter dropped my MacBook Pro yesterday.
Now when I turn it on I only get a gray screen.MacBook Pros don't run 10.3. If you have rental/homeowner insurance, or insurance through the credit card that purchased it, you may want to find out what affect making a claim would do to your insurance before submitting a claim given what has happened. Sometimes you can restore without too much cost, but all depends on the status of any backup you have, and how hard it fell. But know your options before you pursue further.
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MacBook makes tones and won't start
I bought I new MacBook last week. But since yesterday I get kernel panics. And now it even won't start.
It makes tones after powering up. First there were three tones. But after I changed the memory modules, it makes 1 tone repeatedly.
Is my standard Apple memory broken?But, if both chips work in the upper slot, then it really is the lower slot that's the problem. I don't think the hardware test that's running before the tones is capable of determining if it's the chip or the slot itself that's failed, only that the test that was supposed to go to the RAM chip has failed. Either way, it does need to be serviced. The search function is running again, here's the article about startup tones:
http://support.apple.com/kb/HT2341
-Doug -
MacBook Pro (Early 2008) won't start
Hello,
I have an early 2008 model MacBook Pro running Snow Leopard and Windows XP through Boot Camp. From searching, I can see that people have had issues booting but their computers had at least turned on - mine doesn't even get that far.
I went to use the computer yesterday and was unable to turn it on. I looked up the Apple support website on another computer and tried the two fixes there (I believe it is called resetting the PRAM and SRAM?) but still no luck.
The battery light indicates that the battery is fully charged and there is no indication on the computer that it is turned on, no light on the opening clip button thing and no light on the Apple symbol.
I am thinking this could be the Logicboard issue but I have never had a problem with video before.
Any help/advice?Simular issue here.
Last night, I closed the lid, putting the machine to sleep, as always.
This morning, I opened the lid again, it started with a Black Srceen, so I though "Let's turn the backlight up" No function there "Reset display?" I closed and re-opened lid, nothing "Restart!" pushed power-button, followed by enter, still nothing, so I held down the power-button to completely kill the machine, then to boot it up. I pushed the power-button again... It started up the fan and disc-drive for 1.5 seconds, then shuts down again.
I've tried it all, reset SMC, PRAM, checked power-cord, check the battery, boot without battery, re-insert ram, but nothing!
It seems the power-supply goes on, asks the logic-board for activity, get's no answer, and commits suicied again.
I'm out of Apple-care, I live in Denmark, so no genius bar for me.
Thanks in advance!
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