Macbook pro freezes after coming out of sleep mode

Lately my 13" early 2011 Macbook Pro has been locking up when in sleep mode. All I get is a blank screen and the cursor which responds, but no buttons pushed on the keyboard resolve issue. Resolution thus far has been to hard boot the macbook... Anyone have any ideas how to troubleshoot or determine cause of issue?

Try Reset SMC.
http://support.apple.com/kb/HT3964
Choose the method for
"Portble computers that have a battery you should not remove on your own".
Best.

Similar Messages

Windows 7 Sleep issues--freezes after coming out of sleep

Running Windows 7 rig with MSI MS-7511 Mobo. Back in October, I purchased a refurb Microsoft Wireless 6000 keyboard and installed it. I THINK this is what started my problems. Since then, computer will go into sleep mode as usual, but at some point after coming out of sleep (maybe a few seconds, maybe an hour) it will totally freeze. The only way to get the system back up is to unplug it and re-start.
I have since uninstalled the keyboard, and tried to restore, but still having the problem. Pretty sure it's a USB problem, but I have tried re-installing drivers (mcp732) and even the MB BIOS. If I run the system without my wireless mouse and with no USB devices, it works fine. I have also tried switching USB devices to different ports, to no avail.
It's not just the mouse that causes the issues, it seems to be any connected USB device.
Also--and I think this is weird-I installed a PCI USB card in one of the slots and transferred my mouse to that and the same thing still happens. Wouldn't that be a totally different set of drivers than the ones that drive the main MB USB devices?
Don't know what to try next . . . want to avoid having to do a Windows re-install if possible.
Below are the errors I get when I run powercfg -ENERGY.
Any ideas? Would like to avoid giving away another two days of my life re-installing my software.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name   USB Root Hub
Host Controller ID   PCI\VEN_10DE&DEV_077E
Host Controller Location   PCI bus 0, device 4, function 1
Device ID   USB\VID_10DE&PID_077E
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name   USB Root Hub
Host Controller ID   PCI\VEN_10DE&DEV_077B
Host Controller Location   PCI bus 0, device 2, function 0
Device ID   USB\VID_10DE&PID_077B
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name   Microsoft Hardware USB Wireless Mouse
Host Controller ID   PCI\VEN_10DE&DEV_077B
Host Controller Location   PCI bus 0, device 2, function 0
Device ID   USB\VID_045E&PID_00E1
Port Path   5
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name   USB Mass Storage Device
Host Controller ID   PCI\VEN_10DE&DEV_077E
Host Controller Location   PCI bus 0, device 4, function 1
Device ID   USB\VID_0781&PID_5406
Port Path   3

Quote from: itsallpoo on 04-March-11, 07:46:27
I don't think I've had a setup yet where sleepmode wasn't causing issues, I shut it off.
Sleep has only become an issue with Windows 7, where MS got so aggressive about it, and caused so many problems for so many people, that many have done as you and turned it off! Shame on you Microsoft! Instead of saving energy your customers are leaving their PCs on!
I suspect the OP's problem is with (of all things) the MS wireless mouse/kb driver(s). At first my setup wouldn't work at all, then I dl'ed the newest Intellimouse drivers/software and it worked "better", but I have never been able to get Sleep to work reliably. I finally found that Hibernate works reliably, so that is all I do now. When the PC is done working, it saves to HDD and shuts off. Resuming from this state takes longer than resuming from Sleep, but at least it Works Every Time.

Locked out of machine after coming out of sleep mode (passwd not accepted)

info macbook (intel) 10.5.1 (was upgraded from Tiger)
single user setup
after waking up machine or coming out of sleep mode (i.e lifting lid) occasionally cannot login at all, password is refused. Multiple failed attempts. Its not a problem of caps lock on.
Only solution is to force power down of machine and then OS comes back up, HOWEVER, without demanding a password after power up (hardly very secure), afterwards it may work OK for a few days (with a number of sleep cycles) before same login problem happens again.
Is this a known problem?

Please do both of the following:
1) Turn the computer off. Press and hold shift. Turn the computer on. Continue to hold shift until you see the spinning gear below the Apple logo. Once it is started up, log in. Does it do the same thing here? If it works, please know this is not a fix, just an isolation step.
2) Test this in another user account on the computer. If you don't have one, create one in: Apple menu> System Preferences> Accounts. Click the lock in the lower left corner if it is locked and enter your password. Click the + just above the lock and type in "test" for all the fields it asks for. If you are on 10.4 or earlier, check off "Allow user to administer this computer". If you are on Leopard, make the account type an Administrator. Click "Create account". Click the Apple menu and select the last item ("Log Out" Account name). Log in as the test account and test. Note: You will have to set it to ask you for a password when waking from sleep (Apple> System Prefernces> Security> Require password to wake this computer from sleep or screen saver)
Let me know the result of those tests. Please make sure to try both, as they will allow me to see what may be causing the issue.

Cannot Connect to AE After Coming out of Sleep Mode

This happens on both my iMac and Powerbook. I don't normally use wireless on the iMac but I discovered that both computers are having the same issue when troubleshooting. When coming out of Sleep mode, the Airport device cannot connect to the Airport Express. The only thing that can consistently connect is my Blackberry.
I know it's not a reception problem as when I am able to connect, the signal is strong and speeds are very good.
Some things I have tried to fix the problem have worked but not consistently as the problem keeps happening:
-Turn Airport off and back on (On the computer)
-Unplug and plug back in the AE
-Turn off MAC Address Filtering
-Factory reset the Airport Express
-Select the Join Other Network option and re-enter my wpa2 credentials
-Uncheck Closed Network option
What could be the problem? I'm really thinking there is a software bug somewhere. I have also noticed if I make any changes in the Airport Utility the AE never recovers as it stays a solid amber. I have to power cycle the device.
It's using software version 6.3 and all my OS X updates are the latest. This is very frustrating. Any help appreciated.

I have tried both remedies mentioned above. I double-checked and my network is listed in the wireless advanced settings. It's the only network in my list. Airport is at the top in my Network Preferences as well.
I was hoping the update to 10.5.8 would help but the problem keeps occurring. One thing I have tried is leaving the "Closed Network Option" unchecked for my AE. Now, I am discovering when exiting sleep mode, I see my network but when it tries to connect, I receive the error "Connection Timeout". This happens on both computers.
The only thing that works the most consistently is unplugging the AE and plugging back in. Once I'm connected, it works great.
I tried using iStumbler to see if there were any other networks using the same channel but that looks okay.
I guess I can try using a different security setting other than WPA2, but then that is not really a solution. I'm about ready to just try some other newer wireless solution. It used to work flawlessly. I think until 10.5.4, I had no issues.

Airport doesn't locate my network after coming out of sleep mode

Hi, seems that my imac has a hard time connecting with my network when coming out of sleep mode. Even when I choose the proper network, it still asks for my password (even thought it's populated in teh password field) and when I choose OK, it still times out quite often. Eventually if I turn it off and on or restart comp, it comes up OK.
I'm a little afraid to repair permissions as I have a HP C7280 all in one that the general school of thought is don't repair permissions as Leopard thinks they need repair, but in fact are OK and when "repaired" stop the machine from working properly. It took me a while to get it going in the first place, I dont want to break it again! Any ideas?? Thanks, Dan

Apple Store currently thinks it's a hardware problem

Macbook Pro Freezes after wake up from sleep

My Macbook Pro 5,5 with mountian Lion freezes after waking up from sleep. i have 8 GB RAM and did a hardware test wich was passed. I also have a SSD of 240 GB in the optical drive. this is my startup drive. Another HD is my workdrive. The first thing I see is that the Airport does not come back and it seems that is does not wake up. After that the whole finder freezes.
What can be the problem?

Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.

MacBook freezing when coming out of sleep mode

Several times now my computer has completely frozen just after it comes out of sleep mode, and I've had to manually shut it down using the power button. Is anyone else having this problem?

I bought two Macbooks; 2.4 Ghz, one was directly purchased from Apple with 4GB RAM; the other one was standard equipped with 2GB, but shop swapped it to 4GB total.
The last Macbook has exactly same problem as you all describe. Most of the times when you open the lid, the Macbook doesn't wake up from sleep. Screen remains black, though keyboard backlit turns on.
Computer hangs completely; and need to perform hard-power-down. Indeed also power LED is not pulsating during sleep; or stops doing it after a while.
I've tried to reset the SMC as suggested in other threads, but it didn't help. Has anybody already gone to Apple about this and got this resolved? I'm not sure whether it's the memory upgrade of the shop, as the other Macbook that came with 4GB seems not have this problem anymore (I had it only once on the first day). Not sure whether RAM upgrade is problem, because while running the Macbook it works perfectly and is completely stable.

A665-s6065 crashes after coming out of sleep mode

I recently upgraded up to 8gb of RAM. Ever since I did this, when my computer comes out of sleep mode, it crashes within a matter of seconds. To get the 8gb of RAM to work in the first place, I had to update my BIOS. So I know that is not the issue.

Most likely, one of these is the culprit.
com.satmap.driver.Satmap 1.0.0d2
com.eltima.ElmediaPlayer.kext 1.0
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.eltima.SyncMate.kext 0.2.5b15
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall all of them and reinstall them, one at a time.. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Shuts down after coming out of sleep mode

When my imac comes out of sleep mode it keeps shutting down and does a restart.

On restart, are you getting any error messages?
I would test this issue in safe mode and then reset the smc as well
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
OS X: What is Safe Boot, Safe Mode? - Apple Support

Mac crashes after coming out of sleep mode

Hi,
Sorry - I'm not good with computers. Last time I posted this someone was really helpful. Does the below allow any further info on why my Mac comes out of sleep, then after a second reboots fully?
Anonymous UUID:
5B934B56-38B4-111E-FC26-687782EDEA9B
Mon Apr 28 20:15:48 2014
panic(cpu 1 caller 0xffffff7f93bea325): "afpfs_getnewvnode: orphaned vnode (data)"@/SourceCache/afpfs/afpfs-627.10.1/Sources/afpfs_vfsutils.c:178
Backtrace (CPU 1), Frame : Return Address
0xffffff8019ab3150 : 0xffffff8011822fa9
0xffffff8019ab31d0 : 0xffffff7f93bea325
0xffffff8019ab3290 : 0xffffff7f93bf18cd
0xffffff8019ab3320 : 0xffffff7f93bfa1db
0xffffff8019ab33f0 : 0xffffff80119ffd50
0xffffff8019ab3460 : 0xffffff80119f56e5
0xffffff8019ab3550 : 0xffffff80119c2d79
0xffffff8019ab3d70 : 0xffffff80119c331f
0xffffff8019ab3f50 : 0xffffff8011c3e363
0xffffff8019ab3fb0 : 0xffffff80118f3b26
Kernel Extensions in backtrace:
com.apple.filesystems.afpfs(11.1)[BD701679-9DF1-3F30-9AF1-526277C33E87]@0xffffff 7f93bd1000->0xffffff7f93c1ffff
dependency: com.apple.security.SecureRemotePassword(1.0)[BC0BAB92-C8C9-3959-AA42-272AF578DF D9]@0xffffff7f93bc0000
BSD process name corresponding to current thread: Finder
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000011600000
Kernel text base: 0xffffff8011800000
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 64562024199343
last loaded kext at 64513992723469: com.apple.driver.AppleUSBCDC
4.2.1b5 (addr 0xffffff7f93c7c000, size 20480)
last unloaded kext at 63770142399584: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f93c74000, size 32768)
loaded kexts:
com.satmap.driver.Satmap
1.0.0d2
com.eltima.ElmediaPlayer.kext
1.0
com.paceap.kext.pacesupport.snowleopard
5.7.2
com.eltima.SyncMate.kext
0.2.5b15
com.apple.driver.AppleUSBCDC
4.2.1b5
com.apple.driver.AppleIntelMCEReporter
104
com.apple.filesystems.smbfs
2.0.1
com.apple.filesystems.afpfs
11.1
com.apple.nke.asp-tcp
8.0.1
com.apple.driver.AppleBluetoothMultitouch
80.14
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleHDA
2.6.0f1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.kext.AMDFramebuffer
1.2.0
com.apple.ATIRadeonX2000
8.2.4
com.apple.kext.AMD2600Controller
1.2.0
com.apple.driver.AppleIRController
325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPortBrcm43224
700.36.24
com.apple.iokit.AppleYukon2
3.2.3b1
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleIntelPIIXATA
2.5.1
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleUSBUHCI
656.4.1
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.security.SecureRemotePassword
1.0
com.apple.driver.IOBluetoothHIDDriver
4.2.3f10
com.apple.driver.AppleMultitouchDriver
245.13
com.apple.iokit.IOSurface
91
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.kext.AMDSupport
1.2.0
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.driver.AppleUSBHIDKeyboard
170.15
com.apple.driver.AppleHIDKeyboard
170.15
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOATAPIProtocolTransport
3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.driver.AppleEFINVRAM
2.0
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOATAFamily
2.5.2
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x3136485446323536363448592D3830304531
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x3136485446323536363448592D3830304531
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 2 incoming serial ports
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en5
Network Service: Ethernet, Ethernet, en0
Network Service: Parallels Shared Networking Adapter, Ethernet, en4
Serial ATA Device: Hitachi HDP725032GLA380, 320.07 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: USB2.0 Hub
USB Device: RIM Composite Device
USB Device: Mass Storage Device
USB Device: USB2.0 Hub
USB Device: active10
USB Device: iP3600 series
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Thunderbolt Bus:
Thanks in advance!

Most likely, one of these is the culprit.
com.satmap.driver.Satmap 1.0.0d2
com.eltima.ElmediaPlayer.kext 1.0
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.eltima.SyncMate.kext 0.2.5b15
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall all of them and reinstall them, one at a time.. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

New 2nd Gen Macbook Pro does not come out of sleep mode overnight

I bought the new generation macbook pro last week and every night when I closed the lid of the computer, it would not wake up in the morning. I had to press the on button several times before it restarted. I then get a message that my computer was shut down improperly. It also had some serious trackpad issues.
I brought it in and they gave me a new one. At first they thought I was given the older machine by accident...but I was not.
Anyway, I took it home and the first night it was okay but the 2nd night it had the same problem. fyi..I migrated all my files from the old computer to this one and don't know if that could cause the problem.
Does anyone know how to fix this?
Omzone

I bought the new generation macbook pro last week and every night when I closed the lid of the computer, it would not wake up in the morning. I had to press the on button several times before it restarted. I then get a message that my computer was shut down improperly. It also had some serious trackpad issues.
I brought it in and they gave me a new one. At first they thought I was given the older machine by accident...but I was not.
Anyway, I took it home and the first night it was okay but the 2nd night it had the same problem. fyi..I migrated all my files from the old computer to this one and don't know if that could cause the problem.
Does anyone know how to fix this?
Omzone

HP 8500A Plus does not reconnect to computer after coming out of sleep mode for scanning.

I have my HP 8500A Plus connected via network to my iMac running 10.6.7. Once I "wake up" the printer from sleep mode it does not show connected to the computer for scanning purposes. It has no problems printing after "waking up", just can't scan from the printer menu. Suggestions?
Thanks

Hello dtw9872,
Kindly install Windows 7 service pack 1 and then check.
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5842
Best Regards,
Tanuj
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Monitor black after coming out of sleep mode

Every time my computer goes into sleep mode, after 5 minutes i think is what it set at, the screen is black. I can see the desktop on each side of the black part of the screen, but only about a 1/16th of an inch. I have to turn off, then back on the screen to get the picture. It doesnt seem to make any difference what i have for settings for the sleep time. Only if i turn off sleep mode of course. Ive downloaded all the updates but no success. This is a problem ive had for years just thought id take another crack at it. The monitor is a 2159m. Its about 6 or 7 years old now, but still this is very annoying. Any thing you can do to help would be greatly appreciated.
This question was solved.
View Solution.

Thank you for the response. This issue could potentially have numerous causes, so I will suggest multiple troubleshooting avenues.
First, your Windows 7 might perform "hybrid sleep" instead of the regular sleep mode. This would illustrate the exact situation you have explained. For instructions on verifying, enabling, and disabling hybrid sleep mode, please reference this website: http://maximumpcguides.com/windows-7/turn-off-hybrid-sleep-in-windows-7/
If this does not resolve the issue, the next troubleshooting step will be restoring the power defaults to normal settings. To perform this task, go to the start menu, type “CMD” in the search bar. Now, you should see a shortcut for CMD above. Right click on it, and click “run as administrator”. If it asks you for administrative permission, please allow permission.
You should see Command Prompt open. Type the following command in this window and hit Enter afterward (without the quotations): "powercfg -restoredefaultschemes"
Restart the computer afterward and observe what happens. If the issue persists, this is next command I require you to enter in Command Prompt as administrator (without the quotations): "sfc /scannow".
This will take a series of minutes to complete. Running this might find a corrupted file or service and repair it. After it completes it will basically say either no corrupted files were found, corrupted files were found and repaired, or corrupted files were found but were unable to be repaired. Restart after this completes and observe the results.
If the issue still persists, the next step will be performing a hard reset on the desktop. To do this, turn off the computer, and unplug all cables attached to the tower and monitor (including all power sources) for a few minutes. Plug all the cables back in and turn on the computer, and see if the issue persists.
if the issue is not eliminated, I would attempt all pertinent troubleshooting steps in these HP documents below (since they address causes for black screens in various situations):
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01881110 (this document is specific to notebooks, so please follow all relevant troubleshooting)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph04760
If the issue is not resolved, you are likely experiencing a hardware failure. At that point you should contact HP technical support for additional information. You can utilize this website to locate the most suitable number, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Please let me know if you found this information useful by marking it with a Kudos and Accepted Solution, and others will be able to locate this information easier. Please inform me with your results, and any additional questions or concerns. I will look forward to your response.
Mario
I worked on behalf of HP.

Video problems after coming out of sleep mode

Here's my setup:
Apple TV connected to HDMI switch (Rocketfish) then to Samsung DLP TV.
If I turn everything off and then later in the day try to watch the Apple TV, I get sound, but no picture. I shouldn't say "no picture" as the TV detects input (ie, not showing the "no input" screen)... just a black screen.
I can hear the Apple TV as I move through the menu by using the remote, but again... no picture.
I've tried power cycling the switch and the TV to no avail. I've also unplugged and plugged in the HDMI cable (as soon as I unplug the HDMI cable, I get the no signal screen). None of that does anything.
The only thing that works is unplugging the power cable and then plugging it back in. It then re-boots and works fine... until the next time when the exact same stuff happens.
Anyone have any thoughts?

I was going to write that I have the same problem, but I think I've just found the solution! (If you can call it that…)
It seems that when you switch to the input to the one that the Apple TV is on, a signal is sent through the HDMI cable that automatically wakes the ATV. If you interrupt it with the remote while it's auto-waking, it gets upset and shuts the whole business down. Try this after you've had your ATV asleep for a few hours
1.) Turn on the television/display and make sure it's on the correct input
2.) Turn on the receiver and set it to the input coming from the ATV if it isn't set to that already
3.) Wait at least 30 seconds
This has been working for me. I just tried to replicate it before posting this, but I'd apparently used my ATV recently enough that I needed to wake it with the remote. I still haven't been able to find much consistency in the behavior, but I haven't needed to unplug and replug the device since I started doing this.
Let me know how it goes!

My dropped Macbook plays a five note song three times and on the third time, the last note drops in pitch like it is dying. I have not shut it off, but it does this coming out of sleep mode. Can't find any references to this. Anyone know what's happening?

My dropped Macbook plays a five note song three times and on the third time, the last note drops in pitch like it is dying. I have not shut it off, but it does this coming out of sleep mode. Can't find any references to this. Anyone know what's happening?

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

Macbook pro freezes after coming out of sleep mode

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