MacBook Pro freezes after mavericks update

Ever since I've downloaded the new mavericks software my MacBook Pro has been freezing and after each click of the mouse or letter punched on the keyboard this stupid spinning wheel of death pops up for about half an hour before I can do anything. HELP!

Spinning Beach Ball
Spinning Beach ball (2)
If those articles don't help, the next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

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Brand new Macbook Pro freezes after iTunes-update??

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Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!

Macbook Pro slow after Maverick's install

My Macbook Pro is painfully slow after Maverick update last week. HELP

gramacindy,
yes, thank you. Insufficient disk space is not the cause of the slowdown. Depending upon which apps you typically run, you might benefit from upgrading its RAM from 4 GB to 8 GB — but whether that upgrade would help depends upon other factors.
If you boot into Safe mode, log in, and immediately restart into normal mode, is your MacBook Pro still painfully slow? If it is, download and install EtreCheck, and please include in your reply a copy of the output generated by a run of EtreCheck.

MacBook Pro Freezes after successfull 10.5.2 update

I downloaded and installed 10.5.2 last night, and experienced no problems. The installation was smooth. However, this morning my MacBook Pro (2.33 ghz Intel, 2GB Ram) froze twice during normal use. First I was using Safari and the screen froze, no cursor movement, nothing. I had to restart with the power button. Then, a few minutes after the restart, I was composing an email in Mail, and the same freeze happened. No cursor movement.
I have since downloaded the iLife 08 update and Leopard Graphics Update. So far, no problems and no freezes, but its only been a few minutes.
I searched the forum, and didnt see any similar posts. Please let me know if you have this same problem, or if you have heard of any fixes.

I have the same problem!!!!
It has happened 4 or 5 times already, just exactly the way you've described it! No problem installing 10.5.2, installing the iLife update, installing the graphics update. But ever since after that when i use Safari it totally freezes, no mouse movement, keyboard, lights stay lit up, doesnt respond to closing lid for sleep mode or powerbutton. Have to restart by holding down powerbutton.. So strange.. Havent seen other posts yet but heres someone just like you supporting your post ! If i find any more information on this ill let u know ! xoxo - lindsay

Mouse trackpad freezes after mavericks update

I have a Macbook Pro Retina and after updating to Mavericks, my mouse curser will freeze on occasion and the only answer is to do a hard reboot. Very annoying when doing a presentation in front of 100 people!
I hope there is a bug fix soon!

I found the following steps will unfreeze the trackpad:
1. Use Command + Space to launch Spotlight
2. Type "System Preferences" in Spotlight to open the System Preferences program
3. Inside of the search field in System Preferences, type "mouse"
4. Press the "Enter" key to oper the mouse preferences
At this point, the trackpad will unfreeze.
If you leave System Preferences open after you've completed the steps above, when the trackpad freezes again, you can use Command + Tab to bring System Preferences to the top of your windows. Doing so will unfreeze the mouse.
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MacBook Pro Freezing After Screen Replacement

I recently took my MBP in to get the screen replaced due to a screen separation issue. When I got it back it froze every now and then, but it kept continuing. Everytime I restart the computer after a freeze it will freeze up sooner and sooner. At first I thought it was a RAM issue since it particularly did it while watching videos, so I bought new RAM and it continued to freeze. Tested the new and the old RAM, but they were fine. I took it to the Genius Bar and the guy said it was a failing harddrive. Got a new harddrive upgraded to Lion and it is still freezing. I asked if something could have gone wrong when the screen was replaced and he assured me no and even if something had gone wrong they wouldn't cover it unless the actual screen was broken.
If I leave the computer off for a day it will take about 30 min before the 1st freeze, then after restart about 15 min, then 10 min, then 5 min until it will only log in then freeze.
Any guesses as to what could be causing the freezing and if it would be worth fixing as this MBP needs a new battery, a new drive (since the drive is on loan), and has the flickering screen issue?
Late 2008 MacBook Pro
Processor: 2.53 GHz Intel Core 2 Duo
Memory: 4 GB 1067 MHz DDR3
Software Mac OS X Lion 10.7.2 (11C74)
Out of warrenty
Screen Replaced Jan 8, 2012

Thanks for the reply. As an update, I took it into the Apple store again and it froze while they were trying to run the test. This time the guy said it was covered by the repair warrenty. After 2 weeks without a computer because something was wrong with the graphics cards they called me back and said they were just going to give me a late 2011 mid-range MBP. So I currently have a brand new MBP with no issues
Yeah... 3.5 years and they just release that fix for flickering screens. I hope it works for everyone. I know some people had some major issues with it.

MacBook Pro freezes after clicking 'Shut Down' and won't remember 9600M GT

After choosing 'Shut Down' from the Apple menu my MacBook Pro (1998, 5,1 2.4 Ghz Intel Core 2 Duo) freezes and the Grey Screen of Death appears.
Strangely this only happens when I'm using the lower-power GeForce 9400M graphics card. When I use the high-performance NVIDIA GeForce 9600M GT graphics card my MacBook Pro wil shut down normally.
Ever since upgrading my system to Mac OS X 10.6.3 this problem occurs. But since then also other problems arose. After installing Safari 5 my MacBook didn't boot, and I had to zap the PRAM to get the system booting again. Since then my system won't save the 9600M GT setting in the Energy Saving panel. I can logout from the 9600M and login to the 9600M GT, but after a reboot it switches back to the 9600M card.
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Also sometimes after choosing the GeForce 9600M GT graphics card, OS X logs out and hangs in the blue screen instead of displaying the login screen.
I hope someone can help me out with this!

Unfortunately the problem reoccured, alltought less. The last weeks my MacBook froze two times.
The report I send to Apple contains the following:
... Sat Jul 17 12:42:23 2010
panic(cpu 1 caller 0x124fc5b): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-2.8.63/k ext/AGCPowerManagement.cpp:849
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)...
Anyone a clue how to solve this problem? Thanks!

Macbook pro freezes & after a hard restart i get a grey screen & horiz bar

i have a intel 2.3ghz macbook pro that is freezing up... and the only way to unfreeze it is to do a hard restart.... then when it is starting i get a grey screen with a while apple logo and a horizontal progress bar near the bottom of the screen? the computer seems to run fine after it starts until it freezes again... usually it freezes a couple of times a day... i have run disk utility and repaired the permissions and also done a disc check.. the disc check said that the hard drive was ok.... i have backed it up via time machine and superduper back up... my laptop is running osx 10.6.7 and it says that the software is up to date... the hard drive is a 500 gig hitachi and was replaced a couple of months ago... i have 105 gigs of free space... any ideas on what is going on? and what i can do to fix it... i am heading out of the country for a couple of weeks on monday...

I reloaded OS X 10.6 with the install disk (CD) and then upgraded back to 10.6.6 using the downloadable 10.6.6 Update Combo file from the Apple site. Below was the exact sequence:
1. Download 10.6.6 Update Combo file connected via a direct ethernet connection. I wasn't able to accomplish the download via wireless because my computer crashed before I could get the entire file. I saved this on an external hard drive, also, just in case. I also backed up vital files.
2. Reinstall 10.6 via install disk. Put disk in drive and restart holding down "C", per the instruction blurb on the CD. This took about 45 min. Note that the "progress" time didn't seem to match what was going on.
3. After the 10.6 install was complete, I opened and ran the 10.6.6 Update Combo
After (3), everything has been fine. Total time was about 1 hr. All of my files/programs seem to have made it through untouched.
I've been tempted to try the 10.6.7 Update, but am still gunshy from the experience. I have a feeling that if one were to use the 10.6.7 Update Combo in (3), things would work out fine. I'd love to know if this is the case, but for right now, I'm pretty happy that my computer is back to normal. Hope this helps.
BTW I think you can probably restore via Time Machine, but the above is what I did.
Message was edited by: Jonlove

Macbook pro freezes after login

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FYI, I have auto graphics switching off and am still experiencing this problem.

Don't worry about the auto graphics switching. Go to "Users & Groups" in system preferences. Then click on login items and removes all of them. I haven't pinned down exactly which one was causing the problem but I suspect it was one associated with my HP printer. I have verified that Dropbox and Magic Menu from StuffIt are OK to leave in the login items. Just remove what you have there and add them back in one at time (if you can't live without them) until it starts to give you trouble again. Let me know if this helps.

Macbook Pro slow after Mavericks Install

Hi all, new here . I have a problem with my 2012 Macbook Pro (2.5 Ghz Intel Core i5, 4 GB 1600 Mhz DDR3, OSX 10.9.5). I originally had Lion installed on it... never bothered to upgrade to Mountain Lion, but about 2 months back I upgraded to Mavericks.
I don't use heavy programs like Photoshop or iMovie; mostly just browsing, email, videos etc. but I may have multiple programs open at the same time. I've never had a problem with Lion.
Now after upgrading to Mavericks, I noticed a distinct slow down. Not super slow... but slow enough that programs would take 5-8 seconds to open. Like Microsoft word, or a second window of Chrome, or Activity Monitor. Never had this lag on Lion.
I've researched upgrading RAM, but I wanted to get your fine folks opinion first on what it could be. Any ideas?

Hi PacNorWest,
Welcome to the Apple Support Communities!
If your Mac is running slowly in Mavericks, I would recommend using the information in the attached article to help alleviate the issue.
OS X Mavericks: If your Mac runs slowly
Cheers,
Joe

HT4718 I have a new MACBOOK PRO and after running updates IPhoto does not work

After installing Iphoto 9.4.1 from the MACSTORE updates Iphot will not run. I downloaded (.4.1 again and tried to install but it says that the update must be done from the Mac store. But I do not show any updates when checking the mac store and do not know how to proceed. I just purchased the computer and set it up on Saturday. I transferred files from an older Macbook pro.

Hi j,
Gray Screen at Startup (try Safe Boot)
http://support.apple.com/kb/TS2570

My Macbook Pro Freezes after RAM Upgrade

I have a newly purchased macbook pro that came with lion, MC700, with 4GB of ram Default. I purchased CMSO8GX3M2A1333C9 from newegg to give me 8GB of ram. After installing the RAM, if i use the macbook for extneded periods of time the screen will hardlock, graphics artifacting is seen on screen and it beeps, causing me to hard shut down the unit. This is most noticeable when using Youtube HD or watching a DVD movie. I ran apple hardware diagnostics and it says everything is fine, I also ran memtest overnight with no errors. Thinking this might be a corrupt lion install i reinstalled clean and still get the issue. I bootcamped windows 7 x64 onto the unit and it will BSOD and hardlock just like lion would. I used the Windows Memory Diagnostic tool and it said no errors. My return time has expired for both the macbook (purchased at a best buy) and the RAM (from newegg). I know i can contact corsair but I dont know if that will even help, any ideas? My system is up to date with the newest updates as well.

I forgot to put that in the OP, when putting back the 4gb stock it works fine, but doesnt solve my issue. THe ram tests fine, is the MBP just that picky? I know i can RMA with corsair but there really isnt anything wrong with said ram its like its overheating when the new ram is put in

Macbook Pro freezes after upgrade to WD 1TB (WDC WD10TPVT-00HT5T1)

Hi All,
I upgraded my Macbook Pro to 1TB of sweet space. I choose to upgrade to Western Digital 1 TB. Got it from Amazon and following are the drive details:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD10TPVT-00HT5T1
Revision: 01.01A01
Upgrade was simple enough as the steps are well documented on multiple sites. I chose to install fresh copy of Mac OS from Install DVD. I migrated applications and documents using MacOS Install System Wizard. Everything went fine and I started enjoying this massive space available at my disposal.
Problem started happening when my laptop freezes regularly (every 30 minutes or so). It recovers after 30 secs period. I went through multiple discussions but could not find any mention of it. All 1TB owners are happy and never reported this problem. I started digging in OS logs and found following log:
+Dec 5 08:04:53 macbook-pro smartd[47]: Device: IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice, failed to read SMART Attribute Data+
+Dec 5 08:34:53 macbook-pro smartd[47]: Device: IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice, failed to read SMART Attribute Data+
+Dec 5 09:04:53 macbook-pro smartd[47]: Device: IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice, failed to read SMART Attribute Data+
+Dec 5 12:14:02 macbook-pro smartd[47]: Device: IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice, failed to read SMART Attribute Data+
Next time when my laptop froze, I found same line is system log. I decided to run SMART tests on my drive. It reported SMART is disabled on my new drive.
I enabled it using following commands:
+smartctl -s on /dev/disk0+
+smartctl 5.39 2009-12-09 r2995 [i386-apple-darwin10.4.0] (local build)+
+Copyright (C) 2002-9 by Bruce Allen, http://smartmontools.sourceforge.net+
=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.
I am still facing the same freezing problems. I tried running some SMART tests and here is the output:
+sudo smartctl -T permissive -a /dev/disk0+
Password:
+smartctl 5.39 2009-12-09 r2995 [i386-apple-darwin10.4.0] (local build)+
+Copyright (C) 2002-9 by Bruce Allen, http://smartmontools.sourceforge.net+
+=== START OF INFORMATION SECTION ===+
+Device Model: WDC WD10TPVT-00HT5T1+
+Serial Number: WD-XXXXXXXXXXXX+
+Firmware Version: 01.01A01+
+User Capacity: 1,000,204,886,016 bytes+
+Device is: Not in smartctl database [for details use: -P showall]+
+ATA Version is: 8+
+ATA Standard is: Exact ATA specification draft version not indicated+
+Local Time is: Sun Dec 5 12:43:23 2010 GMT+
+SMART support is: Available - device has SMART capability.+
+SMART support is: Disabled+
+Error SMART Values Read failed+
+Smartctl: SMART Read Values failed.+
+Error SMART Thresholds Read failed+
+Smartctl: SMART Read Thresholds failed.+
+=== START OF READ SMART DATA SECTION ===+
+SMART overall-health self-assessment test result: PASSED+
+General SMART Values:+
+Offline data collection status: (0x00) Offline data collection activity+
+ was never started.+
+ Auto Offline Data Collection: Disabled.+
+Total time to complete Offline+
+data collection: ( 0) seconds.+
+Offline data collection+
+capabilities: (0x00) Offline data collection not supported.+
+SMART capabilities: (0x0000) Automatic saving of SMART data is not implemented.+
+Error logging capability: (0x00) Error logging supported.+
+ General Purpose Logging supported.+
+SCT capabilities: (0x7035) SCT Status supported.+
+ SCT Feature Control supported.+
+ SCT Data Table supported.+
+Error SMART Error Log Read failed+
+Smartctl: SMART Error Log Read Failed+
+Error SMART Error Self-Test Log Read failed+
+Smartctl: SMART Self Test Log Read Failed+
+Device does not support Selective Self Tests/Logging+
It still report SMART is disabled and lot of tests failed.
I then tried Smart Utility and I ran short tests using it. It got stuck and I had to cancel the test. I got following message in system log.
+Dec 5 14:12:45 macbook-pro SMART Utility[1828]: smartctl returned error message: A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.+
Is somebody else experiencing this issue? I will be really thankful if somebody can help me to figure out the problem and potential solution.
Thanks

No idea what's wrong with your drive, but the best thing to do is to bug Western Digital about it. Be sure to have the serial number when you call. they can help you to troubleshoot it, and if they determine it is faulty, they should replace it under warranty.
I've not heard of this kind of problem before. How did you format it?
If this drive has the built-in shock guard technology, there may be a conflict with Apple's built in Sudden Motion Sensor. If so, you can disable the Sudden Motion Sensor and see if this helps:
http://support.apple.com/kb/HT1934
Good luck!
Message was edited by: S.U.

Macbook Pro Freezes after wake up from sleep

My Macbook Pro 5,5 with mountian Lion freezes after waking up from sleep. i have 8 GB RAM and did a hardware test wich was passed. I also have a SSD of 240 GB in the optical drive. this is my startup drive. Another HD is my workdrive. The first thing I see is that the Airport does not come back and it seems that is does not wake up. After that the whole finder freezes.
What can be the problem?

Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.

Macbook pro freezes after sleep, after 6 months of not having that problem

Hello,
I'm really frustated with my macbook pro. Like the tittle says, my computer freezes after waking up and the only thing to do is use the On/Off button. It is a macbook pro '13 2010.
This problem first happened around 6 months ago. Around Feb '11, i experienced the same issue. First thing i noticed was that the wifi suddenly stopped working. To try to fix it, I turned airport off and then couldn't turn it back on and had to restart my machine. Then when closing the lid and then opening it again, my computer would work for about 5 min and then freeze. Nothing worked and I had to shut it down using the power button. Then the problem got worse because the computer started freezing randomly. I know it wasn't an application problem because it happened using different apps. I took my computer to an authorized apple service provider and they told me the harddrive had some bad sectors i think, and they replaced the harddrive because I was still under earranty at the time.
Now, Sept '11, the problem came back. First the airport problem happened and now my computer freezes when waking up, the exact same thing that happened 6 months ago. I went to disk utility and repaired disk permisions and still no solution. My warranty expired last month so calling apple won't be of any help. I installed lion the day it came out and was working without any problems until now, so I don't think lion is the problem.
Has anybody had this same problem with their computer? I don't know what to do or how to tell if my harddrive is causing the problem again.
Thanks

All of the new unibody MBs/MBPs can use (6GB 4X2GB)
But yes you should definitely make sure the RAM is seated correctly and you didn't touch the gold part of the RAM during installation. Though if something was seriously wrong it would have made loud obnoxious sounds while you tried to start up.
Aside from Installation issues, you should reset the PRAM as noted previously. Hold down command-option-p-r at startup until it chimes twice.
OP, looking at Super Talent's website they don't even have 1066MHz chips listed in their DDR3 chips. All I see is a jump from 800MHz (DDR2) to 1333MHz (DDR3).
Either way, I can't imagine you got that great a deal for the RAM that even if it is seemingly the correct RAM you can get better deals in the links I posted in my other post.

MacBook Pro freezes after mavericks update

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