MacBook Pro freezes too often ... ?

Hey,
I bought a MacBook Pro 17" with the 500gb, 7200-rpm hard drive. From the beginning on I recognized that it freezes quite often. Just with tasks like playing a new song in iTunes or some website in Safari. Also after installing the firmware update of the hard disk and now with Snow Leopard nothing changed???
Is the problem really the hard disk? Does Apple really work on this issue? What happens when I send it in? Do they just put the same type of hard disk inside or another brand oder model?
Can a change my current HD with a SSD?
I really want to get rid of this problem ...
Message was edited by: symbiose

Hello symbiose,
And Welcome to the Apple Discussions...
You have 14 days from the purchase date to return the Mac, they will switch it out.
If you are out of the 14days the you need to call Apple Care, as it is under warranty.
If they deem that the drive is bad then they will replace it with what came in the Mac when you purchased it. They will upgrade the Mac to SSD but it'll cost you.
Did you by any chance add any memory (RAM) to the Mac, yourself?

Similar Messages

My macbook pro freezes too much. What can i do?

I hear that i need to erause the cache from fields I download from web. If this is the solutions How is it done?

you could just click on Safari on the top of the screen and bring the menu down and select reset safari, that will erase your cache, cookies, and history... Hope that helps...
John

My Macbook pro freezes several times a day, help.

My MacBook Pro freezes way too much. It just randomly freezes, whether it be when I'm surfing the web, or I casually move it, it just freezes, and I have no idea what to do. Should I take it to the apple store?

if it happens often while surfing the web its probably flash that is slowing it down open safari then choose safari extensions and install the click to flash plug in it should fix your problem another reason why that could happen is when your computer gets to warm
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My macbook pro freezes in safari or google chrome or just shuts down all together

My MacBook Pro freezes constantly when using Safari or Google Chrome. I have to reset to continue with anything.
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I don't know if we are experiencing the same problem, but this is what I did and it seemed to work for me so far.
Before anything I had to hard restart my laptop. hold power button until off then turn back on.
In Finder click on Go, then click Go to Folder. in the dialogue box type
/var/db/crls
In that folder there are two files that you need to move to the trash
crlcache.db
ocspcache.db
You will need to type in your password to move these to the trash.
Restart your computer and then Empty the Trash. It is very important that you empty the trash afterwards. I forgot to do this the first time and I had to restart the whole process. It has been a few days and I have been without any problems.
I am not claiming this process to be my own, I found it on another discussion thread and it worked for me. I don't have a link to it because I had to use someone else's computer and had no luck trying to find it again. This is the procedure I followed, I do remember it well and I wrote down the steps because I had to do it twice and got tired of combing through all of the websites I have searched looking for a fix to my problem. Hopefully this helps, and try it at your own risk of course.
Let me know if you try it and it works or not, good luck.

Macbook pro freezes alot runs slow

My 2011 Macbook pro freezes alot when multiple web pages are open and when I open programs its often really slow. I have seen a bunch of people recommend etresoft. I ran the check and here are my results. Would really appreciate someone helping me. I have looked into possibly upgrading ram anything on the hard drive I should upgrade?
Problem description:
slow opening programs sometime freezes
EtreCheck version: 2.1.5 (108)
Report generated December 23, 2014 at 2:59:21 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18:14:29
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (699.12 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS23NR
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Support]
Launch Agents: ℹ️
[invalid?] com.divx.dms.agent.plist [Support]
[invalid?] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.sharpcast.xfsmond.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.divx.agent.postinstall.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Air Display Host Application (/Applications/Air Display Host.app)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 40 Check version
SkyCaddiePlugIn: Version: 1.02 [Support]
Default Browser: Version: 600 - SDK 10.10
SlingPlayer: Version: Unknown - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video> [Installed]
Searchme [Installed] Adware! [Remove]
Amazon Shopping Assistant [Installed] Adware! [Remove]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Connect360 [Support]
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% System Information
      10% WindowServer
      7% Google Chrome
      4% ARM
      3% hidd
Top Processes by Memory: ℹ️
186 MB Google Chrome
129 MB mds_stores
94 MB Microsoft Excel
94 MB WindowServer
89 MB Google Chrome Helper
Virtual Memory Information: ℹ️
88 MB Free RAM
1.54 GB Active RAM
1.43 GB Inactive RAM
1.18 GB Wired RAM
2.74 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 22, 2014, 08:45:31 PM Self test - passed
Dec 21, 2014, 01:07:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2014-12-21-130754_[redacted].cp u_resource.diag [Details]

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
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Brand new Macbook Pro freezes after iTunes-update??

Updated itunes to 10.5.1 last night and now itunes and my brand new Macbook Pro freezes whenever I open iTunes. I got it last week and it has worked perfectly, but now it freezes and has trouble finding the wifi. What to do?? Can I somehow undo the update?

Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!

MacBook Pro Freezes, Shuts Down, Three Beeps

Hello, i have been having continuing issues with my MacBook Pro Freezing and not starting up. Sometimes after a slight move or bump it will freeze and not recover, sometimes with three beeps, sometimes not, and sometimes it just immediatly shuts off. It will also do this when it is not bumped, but not as often. I know that the three beeps indicates a memory error, but i have gone through and reseated the RAM and done 10 instances of Memtest while in the command prompt of single-user mode, and it has not indicated any failures. I have also booted into the diagnostics mode on the MacBook and tested the memory and the logig board twice. Still no failures seen. Finally i have verifyed the disk with Disk Utility and found no faults (However one time of my many tries it said that there was a fatal error that must be reparied from the Recovery HD so i booted into recovery and hit repair disk and it said there was nothing wrong, and all of my further attempts have been from the Recovery Partition).
I am just not convinced that my ram or my logic board is at fault here, and i am definatly not ready to put out the money for them if it will not solve my problem.
All help is appricieated. Thank You!

No this is the stock 4GB that shipped with the computer. And the only problem with that technique is that this problem will disappear for almost two weeks and suddenly every time I try to start it it will beep or freeze or if I bump it it will shut off or freeze. And after it acts up for a day or two I could do whatever I want to it and it will show no symptoms.

MacBook Pro Freezes When Viewing Any Video with new iTunes

I, too, am having problems with the latest iTunes update. My MacBook Pro freezes completely. Total lock-up. This happens when trying to view any video, including video podcasts. I have to hold down the power button for several seconds to get my laptop to turn off. Any other MBP users experiencing this?

Hi there, I have the same problem as you guys, everything was fine before iTunes 7.6 or iTunes 7.6.1 I tried both, before those updates I could watch any video in iTunes without any issue, after that when I play a video, a random video my Macbook freeze totally, sometimes comes alive but 90% of the cases I have to make a hard shutdown (press and hold the power button). I can't believe this kind of bugs in a software that is so mature. Help please!

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse. I'll be working on my computer and the thing will freeze. When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally. Then I try safe mood and it will then boot just fine. But there are blue stripes on my screen. The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes. I haven't tried reinstalling my software because I don't have the startup discs that came with my computer. If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed. I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either.
Does anyone else have experience with this? Is it the firmware or what? I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
Please help... Thanks!

I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive.
Tried to reset pram, smc, nvram.
Tried installing new RAM.
Tried installing new hard drive.
You should know that my internal drive is installed in a cheap external case and plugged in a USB 2.0 port because i am waiting for a new hard drive cable.all
Yep all good things happened to me...i don't know if all these problems are linked, ahh and also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost. My computer is not under warranty anymore so i'd like to avoid a trip to the Apple store but i'm close to doing just that.
Any help appreciated...

It's diagnostic software. It's supposed to help you find problems. I don't think anyone is making any software yet that fixes hardware problems.
That said, the two comments:
Le husky wrote:
Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive....
.....also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost....
would lead me to think it's the logic board. On older MacBook Pro's both the USB I/O ports and the keyboard/trackpad are fed out of an integrated USB controller integrated into the South Bridge I/O controller. On newer models, the USB ports come out of an integrated North/South bridge controller and the keyboard/trackpad are handled by an SMC controller, which itself interfaces with the I/O controller. All of these items are on the logic board, and they're all unrepairable.
...unless of course the "internal drive [that] is installed in a cheap external case" is itself causing the problems. Another thing to try might be a different USB port, if you haven't done so already.
I didn't know the price for Scannerz went up. I could have sworn I only paid 30-some bucks for it. Maybe it was on sale at the time. I don't remember.
In any case, good luck.

Why does my macbook pro freeze when updating my iPhone to iOS 4

when i try to uodate my iphone 4 to ios 5, my macbook pro freezes up in itunes and i cant use it. i try to close out but nothing works, it cant force quit, and it just doesnt like me. please help!

Everyone is trying to update their iPhones. The servers get clogged. Wait several days and try to do it at an off peak time.

My 13 inch macbook pro freezes,when i use the magic mouse.pleae any help to resolve this

My 13 inch macbook pro freezes,when i use the magic mouse.pleae any help to resolve this.My OS is OS X 10.6.8.

Usual first things to try are a smc and pram reset.

My macbook pro freezes when I use peripherals, thunderbolt, USB.... and it becomes imposible to edit HD videos, any suggestions?

my macbook pro freezes when I use peripherals, thunderbolt, USB.... and it becomes imposible to edit HD videos, any suggestions?

The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook pro-Freezes with black screen at start up.

Macbook pro-Freezes with black screen at start up. I've tried inserting the Mac OS X install disc to run the hardware test(Restart and hold down D), But it still does nothing. Just the black screen. Now I can't get the disc out. I've tried holding down the track pad key upon start up but that doesn't work neither.
What do I do??? Please help.

Remove the battery to find your serial number in the battery bay. Then you can look your MBP up on EveryMac.com:
http://www.everymac.com/ultimate-mac-lookup/
That will give you all the information on your Mac.
This is assuming that you have the MBP with the removable battery and not the unibody. The unibody has different graphic chips.
Good luck!
Message was edited by: S.U.

MacBook Pro crash very often...

Hi,
my MacBook Pro crashs very often in the last days. Here is the error report - hope somebody is able to read it and can show me the problem :-)
Thanks
Christian
Interval Since Last Panic Report: 22 sec
Panics Since Last Report:          2
Anonymous UUID:                    8D2F52DB-EBE7-46D8-0F04-9453855C15D5
Sat Jun 15 12:12:29 2013
panic(cpu 1 caller 0xffffff80084b8655): Kernel trap at 0xffffff8008440901, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef801eebcd38, CR3: 0x0000000022552000, CR4: 0x0000000000000660
RAX: 0xffffef801eebcd10, RBX: 0xffffff801eebccf0, RCX: 0xffffff801eebcd10, RDX: 0xffffff801e7a05a8
RSP: 0xffffff80f0213e90, RBP: 0xffffff80f0213e90, RSI: 0xffffff801eebccf0, RDI: 0xffffff80246e76c8
R8: 0xffffff801f610960, R9: 0x0000000000000003, R10: 0x0000000000000008, R11: 0x0000000000000206
R12: 0xffffff801eebccf8, R13: 0xffffff801f610958, R14: 0xffffff801e7a05a8, R15: 0xffffff801eebccf0
RFL: 0x0000000000010006, RIP: 0xffffff8008440901, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef801eebcd38, Error code: 0x0000000000000002, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80f0213b30 : 0xffffff800841d626
0xffffff80f0213ba0 : 0xffffff80084b8655
0xffffff80f0213d70 : 0xffffff80084ce17d
0xffffff80f0213d90 : 0xffffff8008440901
0xffffff80f0213e90 : 0xffffff8008440851
0xffffff80f0213ee0 : 0xffffff80084159fa
0xffffff80f0213f00 : 0xffffff800841ad4d
0xffffff80f0213f40 : 0xffffff8008418edb
0xffffff80f0213f70 : 0xffffff80084a6536
0xffffff80f0213fb0 : 0xffffff80084ce9e3
BSD process name corresponding to current thread: Safari
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x0000000008200000
Kernel text base: 0xffffff8008400000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 457501283887
last loaded kext at 227334387794: com.apple.filesystems.smbfs          1.8.4 (addr 0xffffff7f88973000, size 229376)
last unloaded kext at 244662384763: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8a3da000, size 8192)
loaded kexts:
com.symantec.kext.SymAPComm          12.5f55
com.symantec.kext.fw          5.2f5
com.symantec.kext.filesecurity          2.5.1f8
com.symantec.kext.ips          3.8f4
com.symantec.kext.pf          5.5f52
com.symantec.kext.internetSecurity          1.4.1f4
com.apple.filesystems.smbfs          1.8.4
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleBluetoothMultitouch          75.19
com.apple.iokit.IOBluetoothSerialManager          4.1.4f2
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.12.87
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.driver.AppleMikeyDriver          2.3.7fc4
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.GeForce          8.1.2
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.driver.AppleBacklight          170.2.5
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.driver.SMCMotionSensor          3.0.3d1
com.apple.driver.AppleUSBTCButtons          237.1
com.apple.driver.AppleUSBTCKeyboard          237.1
com.apple.driver.AppleIRController          320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.AppleUSBCardReader          3.1.7
com.apple.iokit.SCSITaskUserClient          3.5.5
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AirPort.Brcm4331          615.20.17
com.apple.driver.AppleAHCIPort          2.5.2
com.apple.nvenet          2.0.19
com.apple.driver.AppleUSBOHCI          5.2.5
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          170.2
com.apple.driver.AppleHIDKeyboard          170.2
com.apple.driver.IOBluetoothHIDDriver          4.1.4f2
com.apple.driver.AppleMultitouchDriver          235.29
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.3.7fc4
com.apple.iokit.IOAudioFamily          1.8.9fc11
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOBluetoothFamily          4.1.4f2
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.AppleSMBusPCI          1.0.11d0
com.apple.driver.IOPlatformPluginFamily          5.3.0d51
com.apple.nvidia.nv50hal          8.1.2
com.apple.NVDAResman          8.1.2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleHDAController          2.3.7fc4
com.apple.iokit.IOHDAFamily          2.3.7fc4
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.11d0
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.AppleUSBMultitouch          237.3
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
com.apple.iokit.IOUSBMassStorageClass          3.5.1
com.apple.driver.AppleUSBMergeNub          5.5.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
com.apple.iokit.IOUSBUserClient          5.5.5
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          530.4
com.apple.iokit.IOAHCIFamily          2.3.1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          5.6.0
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFIRuntime          1.7
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.7
com.apple.iokit.IOPCIFamily          2.7.3
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x563031443353463447423236383236383133
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x563031443353463447423236383236383133
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HM500JI, 500,11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Con

Welcome to Apple Support Communities
You have 1333 MHz memory and your computer is compatible with 1066 MHz memory. Replace the memory you have for 1066 MHz memory and the problem shouldn't appear.
Apart from that, uninstall Symantec. You don't need it and there are better applications like Sophos and ClamXav > http://www.thesafemac.com/mmg

MacBook Pro freezes too often ... ?

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