Macbook pro freezes with grayed screen
MacBook Pro 5,5; OSX 10.6.8
Repeatedly crashes with a translucent gray veil that moves down the screen, and a message box in the middle of the page saying you have to turn off the computer by holding down the power button and then restart.
I think this happens almost always in Safari or Thunderbird - the programs most used.
Here is the text of the report sent to Apple following the last incident:
Interval Since Last Panic Report: 159767 sec
Panics Since Last Report: 4
Anonymous UUID: 53BBF2EA-8F1B-449D-B186-254D4ED2B53D
Wed Dec 12 09:23:14 2012
panic(cpu 1 caller 0x2abf6a): Kernel trap at 0x01790207, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x390b3d54, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x09827804, ECX: 0x08a1a020, EDX: 0x00000004
CR2: 0x390b3d54, EBP: 0x590b3df8$ ESI: 0x08a1a004, EDI: 0x0889e004
EFL: 0x00010202, EIP: 0x01790207, CS: 0x00000008, DS: 0x00810010
Error code: 0x00000002
Backtrace (CPU 1), FRame : Return Address (4 potential args on stack)
0x590b3b08 : 0x21b837 (0x5dd7fc 0x590b3b3c 0x223ce1 0x0)
0x590b3b58 : 0x2abf6a (0x59e3d0 0x1790207 0xe 0x59e59a)
0x590b3c38 : 0x2a1a78 (0x590b3c50 0x843a96c 0x590b3df8 0x1790207)
0x590b3c48 : 0x1790207 (0xe 0x6a0048 0x590b0010 0x2a0010)
0x590b3df8 : 0xb0e258 (0x8a1a004 0x889e004 0x0 0x0)
0x590b3e38 : 0x9dde2b (0x8a1a004 0x889e004 0x0 0x0)
0x590b3ed8 : 0x553ec7 (0x0 0x9afa880 0x1 0x6)
0x590b3f28 : 0x552ea6 (0x9afa880 0x0 0x97f64b0 0x0)
0x590b3f88 : 0x552eea (0x8de2100 0x8de2100 0x0 0x52b2d000)
0x590b3fc8 : 0x2a179c (0x8de2100 0x0 0x10 0x8b41684)
Kernel Extensions in backtrace (with dependencies):
com.apple.nvidia.nv50hal(6.3.6)@0x1664000->0x1a78fff
dependency: com.apple.NVDAResman(6.3.6)@0x96e000
com.apple.NVDAResman(6.3.6)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
depdndency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; boot:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 142110528626
unloaded kexts:
(none)
loaded kexts:
com.seagate.driver.PowSecLeafDriver_10_5 5.2.3
com.seagate.driver.PowSecLeafDriver_10_4 5.2.3
com.seagate.driver.PowSecDriverCore 5.2.3
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 51020409549
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.3.6
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.iokit.IOFireWireSBP2 4.0.6
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
I hope someone has a suggestion about fixing the problem!
Remove the battery to find your serial number in the battery bay. Then you can look your MBP up on EveryMac.com:
http://www.everymac.com/ultimate-mac-lookup/
That will give you all the information on your Mac.
This is assuming that you have the MBP with the removable battery and not the unibody. The unibody has different graphic chips.
Good luck!
Message was edited by: S.U.
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Specs:
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I honestly don't remember the year.
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Backstory:
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did it do that only once, or does it do that every time you restart it? -
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Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.
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