MacBook Pro freezing issue.

My MacBook Pro was acting fine, then, out of nowhere, it froze. I figured nothing was wrong, so I restarted the computer (which took longer than normal), then proceeded to log in. Once logged in, the desktop had trouble loading, then the screen froze again. By this point, I knew something was wrong, so I tried to restart it one more time, and while it was rebooting, it started making clicking noises from inside the computer. When I logged in again, the desktop loaded, then I proceeded to attempt to open Safari, only to find that it would not open, and the computer froze again. I have no idea what's wrong with it. Any suggestions/help?

Same problem here too since updating to 10.8.2. Freezing with having no choice but to hold power button to reboot. Also, Safari is running erratic as well (quitting unexpectedly, spinning wheel, etc.)

Similar Messages

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse. I'll be working on my computer and the thing will freeze. When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally. Then I try safe mood and it will then boot just fine. But there are blue stripes on my screen. The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes. I haven't tried reinstalling my software because I don't have the startup discs that came with my computer. If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed. I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either.
Does anyone else have experience with this? Is it the firmware or what? I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
Please help... Thanks!

I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

HT201412 My Macbook pro freezes for few minutes every time I startup after charging

My Macbook pro freezes for few minutes every time I startup after charging
I am using the latest update of IoS

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
:[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

MacBook Pro Freezes, Shuts Down, Three Beeps

Hello, i have been having continuing issues with my MacBook Pro Freezing and not starting up. Sometimes after a slight move or bump it will freeze and not recover, sometimes with three beeps, sometimes not, and sometimes it just immediatly shuts off. It will also do this when it is not bumped, but not as often. I know that the three beeps indicates a memory error, but i have gone through and reseated the RAM and done 10 instances of Memtest while in the command prompt of single-user mode, and it has not indicated any failures. I have also booted into the diagnostics mode on the MacBook and tested the memory and the logig board twice. Still no failures seen. Finally i have verifyed the disk with Disk Utility and found no faults (However one time of my many tries it said that there was a fatal error that must be reparied from the Recovery HD so i booted into recovery and hit repair disk and it said there was nothing wrong, and all of my further attempts have been from the Recovery Partition).
I am just not convinced that my ram or my logic board is at fault here, and i am definatly not ready to put out the money for them if it will not solve my problem.
All help is appricieated. Thank You!

No this is the stock 4GB that shipped with the computer. And the only problem with that technique is that this problem will disappear for almost two weeks and suddenly every time I try to start it it will beep or freeze or if I bump it it will shut off or freeze. And after it acts up for a day or two I could do whatever I want to it and it will show no symptoms.

MacBook Pro Freezes When Viewing Any Video with new iTunes

I, too, am having problems with the latest iTunes update. My MacBook Pro freezes completely. Total lock-up. This happens when trying to view any video, including video podcasts. I have to hold down the power button for several seconds to get my laptop to turn off. Any other MBP users experiencing this?

Hi there, I have the same problem as you guys, everything was fine before iTunes 7.6 or iTunes 7.6.1 I tried both, before those updates I could watch any video in iTunes without any issue, after that when I play a video, a random video my Macbook freeze totally, sometimes comes alive but 90% of the cases I have to make a hard shutdown (press and hold the power button). I can't believe this kind of bugs in a software that is so mature. Help please!

TS3423 why macbook pro freezes a lot for me now?

why macbook pro freezes a lot for me now?

I just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation. My computer did have the faulty part you linked to. I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager. Eventually they offered to have it sent out and have everything replaced for free of charge. They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test. They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above. I've never had this experience before. Even brand new, I got occasional crashes. Hopefully this new trend continues.
I do find that web browsing is still incredibly slow. Web browsers just chug along at a slow pace, even though I have great internet speed. Maybe I'll try just deleting my web browsers and reinstalling them...
Anyhow, thank you for your help and knowledge Clinton.

Macbook Pro Wifi Issue

I incorrectly posted this in the wrong thread this morning.
I'm hopeful you might be able to help me diagnose a problem I'm having. I'll provide as much detail as possible.
I have a first generation MacBook Pro. As of this morning I was running 10.5.6 and up until this week was using a linksys router and a comcast cable modem.
I used to have a great wifi signal throughout the house (always full strength), and around 12-18 months ago noticed the signal would weaken. The best I would get would be minus the top bar on the signal, and usually only if I was directly above or next to the room with the router. There were no new phones or devices added that might adjust the signal. On the other side of the house, I would have no signal at all.
My wife has a nine year old ibook and has no issues connecting through wifi.
When I bring my laptop to her parents' house or to the Apple store, where they use Belkin on N or Airport Extreme, I get a full signal.
I've recently suffered a hard drive failure and had a replacement drive installed. The problem persists despite the software update.
Not knowing if it was a router issue or an airport card issue or a combination thereof, I went to the Genius Bar. The genius recommended I upgrade my router to Airport Extreme, and if that doesn't work to return it and he'd focus on the airport card or antenna. I could get the flat rate repair (no AppleCare at this point) for $320+ to repair the problem if Extreme didn't work.
I installed the Airport Extreme router and got a full signal in the basement, far side of the house, upstairs - everywhere. Until around 10pm. The signal died from the basement. If I walked into the room with the Airport Extreme router, I'd get a full signal. If I left the room, I'd get a partial signal. If I walked any distance (10-12 feet), the signal would die. I restarted both the modem and router with no change. I reinstalled the linksys router and got a depreciated connection. I restarted the Airport Extreme again and got a full signal throughout the night, morning, through restarts, and when I returned home from work.
Last evening after using youtube extensively it died again. Linksys would barely work if I switched back, and no matter how many times I restarted I couldn't get the signal to last outside of the area of the router. I left it in the basement overnight shut down, restarted this morning, and had a full signal.
I'm looking for any potential guesses as to what may be causing the problem. I don't want to replace the card if it's the antenna or sink too much cash into a machine if it's a heat related issue linked to Generation 1 syndrome.
During all of this the ten year old ibook works fine. I know a lot of macbook pros have issues with their wireless and don't want to sink in the cash if it's more complex than that. Any advice is much appreciated!

Hi nashie1002,
If you are having issues connecting to your WPA2 WiFi network after a recent update, you may find the troubleshooting steps and settings in the following articles helpful:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Apple Support: About Wireless Diagnostics
http://support.apple.com/kb/HT5606
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
It may also be worth doing a search for the specific model number of your router to see if anyone has noted any issues with Mavericks.
Regards,
- Brenden

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive.
Tried to reset pram, smc, nvram.
Tried installing new RAM.
Tried installing new hard drive.
You should know that my internal drive is installed in a cheap external case and plugged in a USB 2.0 port because i am waiting for a new hard drive cable.all
Yep all good things happened to me...i don't know if all these problems are linked, ahh and also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost. My computer is not under warranty anymore so i'd like to avoid a trip to the Apple store but i'm close to doing just that.
Any help appreciated...

It's diagnostic software. It's supposed to help you find problems. I don't think anyone is making any software yet that fixes hardware problems.
That said, the two comments:
Le husky wrote:
Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive....
.....also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost....
would lead me to think it's the logic board. On older MacBook Pro's both the USB I/O ports and the keyboard/trackpad are fed out of an integrated USB controller integrated into the South Bridge I/O controller. On newer models, the USB ports come out of an integrated North/South bridge controller and the keyboard/trackpad are handled by an SMC controller, which itself interfaces with the I/O controller. All of these items are on the logic board, and they're all unrepairable.
...unless of course the "internal drive [that] is installed in a cheap external case" is itself causing the problems. Another thing to try might be a different USB port, if you haven't done so already.
I didn't know the price for Scannerz went up. I could have sworn I only paid 30-some bucks for it. Maybe it was on sale at the time. I don't remember.
In any case, good luck.

Can't install windondows 8.1 on my macbook pro - format issue

Can't install windondows 8.1 on my macbook pro - format issue
Running latest version of Mavericks.
Followed the exact bootcamp proceduce.
Have official window 8.1 version on cd.
All goes well until I have to format the 65Gb partition. Disk=0 and partition=4
Can't get over it. Altough I formatted it via a hint found on the internet with "dislpart" in NTFS. Wich also went weel and give the labelname "BOOTCAMP". But still no luck.
I have two questions:
1/ How to start my mac again in normal mavericks mode?
2/ How can I overcome the windows installation issue?
Tried already a lot of hints found on the internet.

First, make a time machine backup. You will need to erase ands reformat your hard drive. I had the same issue. The issue is that you can't install Windows using bootcamp without having the hard drive formatted as Mac OS Extended (Journaled). Do this from disk utility or recovery mode (hold down command and r at startup). Then you have to restore the backup to the hard drive. Then make a usb installer drive with bootcamp and then partition and install. Here's a tip: after you install bootcamp and are in the Windows desktop, go into the installer drive and then go into the bootcamp or support folder, then find a installer that contains the Apple bootcamp drivers. Also, you will need to convert the disk to an iso file. TO MAKE THE USB DRIVE FROM A DISC, USE THIS LINK
Boot Camp: Creating an ISO image from a Windows installation DVD - Apple Support

Why does my macbook pro freeze when updating my iPhone to iOS 4

when i try to uodate my iphone 4 to ios 5, my macbook pro freezes up in itunes and i cant use it. i try to close out but nothing works, it cant force quit, and it just doesnt like me. please help!

Everyone is trying to update their iPhones. The servers get clogged. Wait several days and try to do it at an off peak time.

My 13 inch macbook pro freezes,when i use the magic mouse.pleae any help to resolve this

My 13 inch macbook pro freezes,when i use the magic mouse.pleae any help to resolve this.My OS is OS X 10.6.8.

Usual first things to try are a smc and pram reset.

My macbook pro freezes when I use peripherals, thunderbolt, USB.... and it becomes imposible to edit HD videos, any suggestions?

my macbook pro freezes when I use peripherals, thunderbolt, USB.... and it becomes imposible to edit HD videos, any suggestions?

The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

My macbook pro freezes in safari or google chrome or just shuts down all together

My MacBook Pro freezes constantly when using Safari or Google Chrome. I have to reset to continue with anything.
It happens more often when using Java to play games and sometimes just closes the browser.

I don't know if we are experiencing the same problem, but this is what I did and it seemed to work for me so far.
Before anything I had to hard restart my laptop. hold power button until off then turn back on.
In Finder click on Go, then click Go to Folder. in the dialogue box type
/var/db/crls
In that folder there are two files that you need to move to the trash
crlcache.db
ocspcache.db
You will need to type in your password to move these to the trash.
Restart your computer and then Empty the Trash. It is very important that you empty the trash afterwards. I forgot to do this the first time and I had to restart the whole process. It has been a few days and I have been without any problems.
I am not claiming this process to be my own, I found it on another discussion thread and it worked for me. I don't have a link to it because I had to use someone else's computer and had no luck trying to find it again. This is the procedure I followed, I do remember it well and I wrote down the steps because I had to do it twice and got tired of combing through all of the websites I have searched looking for a fix to my problem. Hopefully this helps, and try it at your own risk of course.
Let me know if you try it and it works or not, good luck.

Macbook pro shutdown issue

Macbook pro shutdown issue when I push the power button it immediately goes into sleep mode

Hello Marrio22,
Thank you for the question. With OS X Mavericks, the power button has new functionality:
OS X Mavericks updates the power button behavior on Mac computers.
Using the Power Button to Sleep & Wake
Tap the power button in Mavericks to put your Mac to sleep or to wake it up:
Tap the power button once to put your Mac to sleep.
Tap the power button again to wake your Mac.
Press the power button for less than a half a second to sleep or wake your Mac. This duration is similar to pressing the Space bar or Return key to wake your Mac. The power button works this way across all Macs using OS X Mavericks, including both notebook and desktop computers.
Accessing the Shut Down Dialog
Press and hold the power button for 1.5 seconds, to bring up additional options:
Forcing the Mac to Turn Off
Hold down the power button for 5 seconds to force the computer to turn off. Important: You may lose unsaved documents if you force the computer to turn off this way. Use this method of turning off your Mac only if it has become unresponsive for an extended period of time. Normally you should shut down the computer by selecting Shut Down from the Apple menu, or from the shut down dialog pictured above.
OS X Mavericks: Using the power button
http://support.apple.com/kb/HT5869
Thank you for using Apple Support Communities.
Best,
Sheila M.

Macbook pro freezes alot runs slow

My 2011 Macbook pro freezes alot when multiple web pages are open and when I open programs its often really slow. I have seen a bunch of people recommend etresoft. I ran the check and here are my results. Would really appreciate someone helping me. I have looked into possibly upgrading ram anything on the hard drive I should upgrade?
Problem description:
slow opening programs sometime freezes
EtreCheck version: 2.1.5 (108)
Report generated December 23, 2014 at 2:59:21 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18:14:29
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (699.12 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS23NR
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Support]
Launch Agents: ℹ️
[invalid?] com.divx.dms.agent.plist [Support]
[invalid?] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.sharpcast.xfsmond.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.divx.agent.postinstall.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Air Display Host Application (/Applications/Air Display Host.app)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 40 Check version
SkyCaddiePlugIn: Version: 1.02 [Support]
Default Browser: Version: 600 - SDK 10.10
SlingPlayer: Version: Unknown - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video> [Installed]
Searchme [Installed] Adware! [Remove]
Amazon Shopping Assistant [Installed] Adware! [Remove]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Connect360 [Support]
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% System Information
      10% WindowServer
      7% Google Chrome
      4% ARM
      3% hidd
Top Processes by Memory: ℹ️
186 MB Google Chrome
129 MB mds_stores
94 MB Microsoft Excel
94 MB WindowServer
89 MB Google Chrome Helper
Virtual Memory Information: ℹ️
88 MB Free RAM
1.54 GB Active RAM
1.43 GB Inactive RAM
1.18 GB Wired RAM
2.74 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 22, 2014, 08:45:31 PM Self test - passed
Dec 21, 2014, 01:07:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2014-12-21-130754_[redacted].cp u_resource.diag [Details]

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

MacBook Pro freezing issue.

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