Macbook Pro from 2009 install OSX problem

I got the 17 inch Macbook pro from 2009. There was installed Maverick before, but previous user deleted all from the hard drive.
Previous owner explained to me  that I need to instal Snow Leopard and after that to upgrade it to Maverick OS X.
Now when machine is started it starts with OS X Utilities an i can choose one of following:
Restore from Time machine Backup  - I do not have any backups, since I got machine, I want clean new installation.
Reinstall OS X - this opens new screen where it tries to install Maverick OS X, whenever I proceed it throws the error, and no progress is made.
Get Online help - opens Safari
Disk Utility
What are my best next steps, to get this Macbook work again? Ordering SnowLeopard from Apple Store http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard ? And after it to upgrade it to Maverick? Is there a way to order this and download without waiting it to be delivered?

Is there a way to order this and download without waiting it to be delivered?
No, you need the disk. If you do find a download it is illegal and may be corrupt.
I would get the disk, boot off the DVD, and after the language menu choose Utilities/Disk Utility. Repair the disk and repair permissions. Then select the partition tab, select the partition and erase the disk formatting as Mac OS Extended (Journaled). Click the Option button and select GUID. Then click erase. When it is erased, install 10.6, then use the combo update to get it to 10.6.8.
10.6.8 Combo Updater
Run Software Update (  menu) until there are no more updates. Then go to the App Store, sign in with your Apple ID, and download Mavericks.

Similar Messages

  • Fixing an old macbook pro from 2009

    Hi,
    i just recently was given an 15" macbook pro from 2009. I am thinking about upgrading the hard drive for the following reasons.
    1. It overheats a lot and the battery then drains in about 3 hours. I don't know why this is happening.
    2. It is really slow. Like, it takes 5 min to open programs and booting up is a pain.
    I don't know if its worth saving, I want to use a wacom cintiq with it soon and use adobe flash, illustrator, photoshop and after effects CS6. Should I just buy a new macbook pro? I don't know if I can. Everything else works fine. Just wondering if its worth saving.
    Thanks,
    Rockwell

    You should know that the problems you have described have nothing to do with the hard drive itself. The problem lies in either system software or third-party hardware or the motherboard. So before you spend money and time on a new hard drive I suggest you do the following:
    Install or Reinstall Mavericks, Mountain Lion, or Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    OS X Mavericks- Erase and reinstall OS X
    OS X Mountain Lion- Erase and reinstall OS X
    OS X Lion- Erase and reinstall Mac OS X
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    You do need to do the above as part of the following requirements: What to do before selling or giving away your Mac

  • I have a macbook pro from 2009 and the software is 10.5.8 how do i update it so i can have more interaction with the applications

    i have a macbook pro from 2009 and the software is 10.5.8 how do i update it so i can have more interaction with the applications

    Note some programs may not work with Lion or later
    Upgrading to 10.7 and above, don't forget Rosetta!

  • MacBook Pro from 2009 running slow.

    Hi,
    I have a MacBook Pro, purchased in 2009, running Mac OS X 10.5.8.
    It seems to be getting increasingly slower.
    Until now, my main problem has been the spinning rainbow wheel showing up if I have too many pages open in Safari.  At which point I usually just wait until it stops, or sometimes have to "Force Quit" Safari.
    But now my computer won't open certain files in Pages and Numbers.  If I try to open a file from the Recently Opened Tab in Numbers, I have to open the file twice before it will pop up, and my computer was having a hard time running several (around 5) programs at once - Text Edit, Pages, Numbers, Safari, and Preview.  When I tried to close and save the files (since it seemed the computer was overloaded), some of the files could not be saved.
    I have never had this problem before.
    I have also been seeing a file that is automatically downloaded, without clicking on any OK button, every so often.
    The file is simply named DownloadedFile-1 (or 2 etc), and I have been systematically deleting them but I am worried that this could be a virus?
    I noticed that the file sometimes begins automatically downloading when I have the website Grooveshark.com open.
    I would appreciate any help or advice!
    Thanks in advance!
    Carrie

    Carrie,
    how much RAM is installed on your MacBook Pro?
    If you boot your MacBook Pro into Safe mode, does it run just as slowly as in normal mode?

  • Slow MacBook Pro mid-2009 on OSX Mavericks

    Hi, my computer has been very slow since I upgraded to Mavericks. I am a graphic designer and this is making work very frustrating. Can anyone guide me in the right direction of how to do proper maintenance on my machine? Thanks a bunch in advance!
    EtreCheck report attached.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              2 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 0:17:46
    Disk Information:
              TOSHIBA MK1655GSXF disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        pratham (disk0s2) /: 159.18 GB (20.81 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Logitech USB Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.SwitchBoard.plist
              [loaded] com.google.keystone.daemon.plist
              [loaded] com.mcafee.ssm.Eupdate.plist
              [loaded] com.mcafee.ssm.ScanManager.plist
              [loaded] com.mcafee.virusscan.fmpd.plist
              [loaded] org.macosforge.xquartz.privileged_startx.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.google.keystone.agent.plist
              [loaded] com.mcafee.menulet.plist
              [loaded] com.mcafee.reporter.plist
              [loaded] com.wacom.pentablet.plist
              [loaded] com.wacom.wacomtablet.plist
              [loaded] net.culater.SIMBL.Agent.plist
              [loaded] org.macosforge.xquartz.startx.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.akamai.client.plist
              [loaded] com.akamai.single-user-client.plist
              [failed] [email protected]t.plist
              [loaded] com.facebook.videochat.Geetali.plist
              [failed] com.veoh.webplayer.startup.plist
              [loaded] de.metaquark.appfresh.plist
    User Login Items:
              BambooCore
    3rd Party Preference Panes:
              Akamai NetSession Preferences
              PenTablet
              Box Sync
              DivX
              Flash Player
              Flip4Mac WMV
              Growl
              Perian
              WacomTablet
              Xmarks for Safari
              YABI
    Internet Plug-ins:
              AdobePDFViewer.plugin
              Default Browser.plugin
              DivXBrowserPlugin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              GarminGpsControl.plugin
              Google Earth Web Plug-in.plugin
              googletalkbrowserplugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              npgtpo3dautoplugin.plugin
              nplastpass.plugin
              o1dbrowserplugin.plugin
              OfficeLiveBrowserPlugin.plugin
              QuickTime Plugin.plugin
              Silverlight.plugin
              WacomNetscape.plugin
              WacomSafari.plugin
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin.plugin
              Move-Media-Player.plugin
    Bad Fonts:
              None
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        pratham: Disk size: 159.18 GB Disk used: 138.37 GB
              Destinations:
                        Mehbook [Local] (Last used)
                        Total size: 200 GB
                        Total number of backups: 2
                        Oldest backup: 2013-06-08 06:40:55 +0000
                        Last backup: 2013-06-08 12:42:58 +0000
                        Size of backup disk: Too small
                                  Backup size 200 GB < (Disk used 138.37 GB X 3)
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
              /Applications excluded from backup!
    Top Processes by CPU:
                  33%          Finder
                   3%          helpd
                   3%          WindowServer
                   1%          EtreCheck
                   0%          hiutil
                   0%          sysmond
                   0%          launchservicesd
                   0%          Google Chrome
                   0%          aosnotifyd
    Top Processes by Memory:
              119 MB             com.apple.IconServicesAgent
              111 MB             Google Chrome
              72 MB              Finder
              68 MB              mds_stores
              44 MB              Google Chrome Helper
              41 MB              Dock
              39 MB              WindowServer
              33 MB              systemstats
              29 MB              SystemUIServer
              25 MB              helpd
    Virtual Memory Statistics:
              17 MB              Free RAM
              727 MB             Active RAM
              718 MB             Inactive RAM
              280 MB             Wired RAM
              531 MB             Page-ins
              1 MB               Page-outs

    Thanks, John. I got rid of McAfee.
    Below is the latest EtreCheck report.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              2 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 7:29:59
    Disk Information:
              TOSHIBA MK1655GSXF disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        pratham (disk0s2) /: 159.18 GB (17.08 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Logitech USB Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.SwitchBoard.plist
              [loaded] com.google.keystone.daemon.plist
              [loaded] org.macosforge.xquartz.privileged_startx.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.google.keystone.agent.plist
              [loaded] com.wacom.pentablet.plist
              [loaded] com.wacom.wacomtablet.plist
              [loaded] net.culater.SIMBL.Agent.plist
              [loaded] org.macosforge.xquartz.startx.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.akamai.client.plist
              [loaded] com.akamai.single-user-client.plist
              [failed] [email protected]t.plist
              [loaded] com.facebook.videochat.Geetali.plist
              [failed] com.veoh.webplayer.startup.plist
              [loaded] de.metaquark.appfresh.plist
    User Login Items:
              BoxSyncHelper
              iTunesHelper
              BambooCore
    3rd Party Preference Panes:
              Akamai NetSession Preferences
              PenTablet
              Box Sync
              Flash Player
              Flip4Mac WMV
              Growl
              Perian
              WacomTablet
              YABI
    Internet Plug-ins:
              AdobePDFViewer.plugin
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              GarminGpsControl.plugin
              Google Earth Web Plug-in.plugin
              googletalkbrowserplugin.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              npgtpo3dautoplugin.plugin
              nplastpass.plugin
              o1dbrowserplugin.plugin
              OfficeLiveBrowserPlugin.plugin
              QuickTime Plugin.plugin
              Silverlight.plugin
              WacomNetscape.plugin
              WacomSafari.plugin
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin.plugin
              Move-Media-Player.plugin
    Bad Fonts:
              None
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        pratham: Disk size: 159.18 GB Disk used: 142.1 GB
              Destinations:
                        TimeMachine_mehbook [Local] (Last used)
                        Total size: 800.1 GB
                        Total number of backups: 1
                        Oldest backup: 2013-11-07 05:08:43 +0000
                        Last backup: 2013-11-07 05:08:43 +0000
                        Size of backup disk: Excellent
                                  Backup size 800.1 GB > (Disk size 159.18 GB X 3)
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
              /Applications excluded from backup!
    Top Processes by CPU:
                   7%          Google Chrome
                   7%          WindowServer
                   2%          Locum
                   1%          Finder
                   1%          syncdefaultsd
                   1%          iTunes
                   1%          coreaudiod
                   1%          EtreCheck
                   0%          mtmd
                   0%          BoxSyncEngine
    Top Processes by Memory:
              102 MB             Google Chrome
              78 MB              Google Chrome Helper
              68 MB              iTunes
              45 MB              SIMBL Agent
              43 MB              Finder
              27 MB              mds_stores
              25 MB              WindowServer
              23 MB              BoxSyncEngine
              23 MB              EtreCheck
              23 MB              DashboardClient
    Virtual Memory Statistics:
              33 MB              Free RAM
              591 MB             Active RAM
              553 MB             Inactive RAM
              314 MB             Wired RAM
              5.47 GB            Page-ins
              845 MB             Page-outs

  • MacBook Pro (mid 2009), strange display problem

    Hello everybody,
    This is my first post here, so thanks everybody who will read my post.
    In February 2010 I bought two MacBook Pro 13 inch, for me and my girlfriend. Both of them are still working awesome, just one of them seems to develop a problem. I will try to detail it here, just that it's pretty strange even to explain.
    When I look close to the screen, in seems that the colors in the images (web page elements, photos and so on) are not smooth (when changing from one color to other) rather they have very sharp edges. Next, when I look at the open menus (ex. the Apple menu in the left corner) it has some horizontal tiny lines. More, when I move the mouse over some elements (like the icons in the bar) some small square appears (like a net). I did reload the Mac and I was able to stop the same small squares over the Mac logo while booting. They are bearly visible, but for sure are there as I compare with the other Mac which has no such problems. This small squares net can be seem all over desktop and it seems that it flickers at around 2 seconds (there, not there, there...)
    I know that it may be hard for you to understand, so later I will try to add a screen capture, if you don't understand my issue.
    I do not have this issue if I connect an external monitor! So, I don't believe is from the graphic card / chipset.
    If anybody encounter this kind of problems please give me an advice. Please consider the following:
    - I'm pretty good with technical stuff, so don't be shy to give technical details
    - I don't have Apple Care
    - I have been already to two authorized centres (I live in quite a small town in Austria); one told me that they will open in 3-4 months, the other told me that they can send it to Vienna, but it will take about a month and will be very expensive around 700-750 euro (aprox. 800-850$). How they know it will be expensive if they don't know the issue?!. I assume that they mean full replacement of the display, but in this case I would rather sell it for spare parts and buy a newer one
    - There is another authorized repairing centre at about 60 km from my city, I will try to make them a visit tomorrow, still I would glad if somebody can give me a hint.
    - As I extended the memory in my Mac (2GB to 4GB) I know the layout inside the unibody case, just if you want to tell me to check some cables (btw, this with the memory upgraded is the one working, the other one was never opened or technically touched in any way).
    Thank you all  and have a nice day!

    OK, if anybody is curious, here is the outcome. I took the device to an Apple authorized repairing center and they told me that the display it's the problem. I didn't get details (but I'll ask when I'll pickup my device) if the LCD was damaged, or some cables, but they said the whole display need to be replaced.
    The prices (in Euro, but you can make the conversion)
    - the initial checkup and problem identification: 80 Euro (I have to pay this only if I choose not to repair the device at their service)
    - the repairing (display + work): 500 Euro
    Not to happy to pay such an amount of money but what can I do?
    Nevertheless I want to believe that this was somehow bad luck, as I have more than four Apple devices that run just fine.
    Best regards,
    Calin

  • Macbook Pro 17" memory install upgrade problem

    I have just installed 2 4GB RAM chips into my Macbook Pro 17" mid 2009 2.8GHz; Checking system info I am seeing Bank 0 with 4GB DDR3 1067 MHz and Bank 1 shows 2GB DDR3 1067 MHz. Both chips are seated properly & MacBK operates fine how do I correct this?

    Does it show properly when the old memory is reinstalled?
    What brand is the new memory -- OWC or Crucial?
    Just because you *think* memory is installed properly does not mean it is.  Seating memory is tricky, and even professionals may need to reseat memory.

  • Vhy mountain lion can not mirroring my macbook pro from 2009, mountain lion can not mirroring my macbook pro from 2009

    My macbook pro 15´´from mid 2009 can not mirroring vith mountain lion werry bad í did not no that befor i bought this upgrade

    Welcome to Apple Support Communities
    Only Apple knows that, but you can use a third-party app to mirror your computer display onto your Apple TV, like AirParrot > http://www.airparrot.com

  • What is the impact of restoring a MacBook Pro from 2009 to factory settings

    I am concerned about all upgrades since original purchase as well as a verison of Office 2008 - all of which I intend to keep.

    MacBook Pros are notebooks, Mac Pros are desktops.
    Office 2008 was not prebundled with any Mac operating system in full release.   There are some Test Drive office releases that were released at times.   You'll have to find either your download direct from Microsoft, or CD from Microsoft to reinstall Office 2008.   Some have had difficulty with Office 2008 installer running on Mac OS X 10.7 or later.   You can try OpenOffice, LibreOffice, Zoho Docs as alternatives if all you do is Excel, Word, and Powerpoint.   Some Exchange servers require Microsoft's own e-mail program, while others work fine with Mac OS X Mail.   Your best bet is to backup your system at least twice before doing any restore to factory settings.

  • I have a MacBook Pro from 2009 that reads DVDs as CDs. It will only play the audio and not the video. Can I fix this at home?

    My computer reads DVDs and CDs, playing only the audio. I need to know if I can fix my computer with resets at home instead of taking it in. It is not under warranty.

    Do-It-Yourself Laptop Repair 
    Research YouTube's 'How To' video tutorials
    FixYa

  • I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

    i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
    did i miss a step between transferring all of my information from my old hard drive to the new hard drive and installing the new hard drive into the computer. I believe that i installed properly. it was quite easy.
    thanks for your help

    It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         1. Select Disk Utility from the main menu then press the Continue
             button.
         2. Select the destination volume from the left side list.
         3. Click on the Restore tab in the DU main window.
         4. Select the destination volume from the left side list and drag it
             to the Destination entry field.
         5. Select the source volume from the left side list and drag it to
             the Source entry field.
         6. Double-check you got it right, then click on the Restore button.
    Source means the external old drive. Destination means the new internal drive.

  • Issues with installing OSX Version 10.9.2 on MacBook Pro Mid 2009

    I received an update notification OSX Version 10.9.2 when I follow the process for updates I get message that "Updates not installed and some updates could not be installed automatically"!  Is there a problem wit this version?

    Hey, I do not have the exact same problem but trying to update to 10.9.2 causes my macbook to be stucked in black screen + curser after boot up. I have looked through forums for an answer but nothing worked for me (such as reboot, reset NVRAM, disk verification, disk/permission repair,  password entry, control-option-command+8, fresh osx 10.9.2 install). To be sure that my disk is properly working, I have installed the original snow leopard os, this worked fine. I also could access the recovery console.
    To be able to use my mac I have now restored to 10.9.1 from my TM backup. Dont know if I should report this strange behaviour to Apple. Maybe there are others who have discovered the same issue?
    Let me know pls.
    cheers.
    running on a 15"MacBook Pro mid 2009, Core2Duo 3.06Ghz

  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

  • I have a macbook pro from 2006, my internal cd drive is not working and i'm trying to install factory definitions from an external cd drive. the problem is that when i press c nothing happens only appears an interrogation folder.

    i have a macbook pro from 2006, my internal cd drive is not working and i'm trying to install factory definitions from an external cd drive. the problem is that when i press c nothing happens only appears an interrogation folder. or sometimes appears the apple logo and than back again to the interrogation folder... Help please!!!!

    mcbsousa wrote:
    hm... Is there any chance of making the bootable usb file and send it by dropbox or something like that? than put it in a pen drive and connect to the mac??
    Sending by Dropbox where, To who, to what computer? As your does not start up.
    You need to take at least the OS disc to a work Mac computer and create DMG from the OS install disc then restore that DMG to USB thumb drive. Then you can boot the computer from that thumb drive and install the OS. That is if your hard drive is functioning correctly.
    Then you can use the App disc in the external CD/DVD drive to load up all the included Applications that come with your version of OS X.

  • MacBook Pro mid 2009 HDD to a Kingston SSD SATA drive - Problems

    Hi
    I own a MacBook Pro Mid 2009 and I'm running OSX Mavericks with Windows 8.1 Pro Bootcamp.  I wanted to upgrade to an SSD drive and after reading the great reviews on Amazon, I purchased a Kingston 240GB SSD 2.5" V300 SATA 3.
    Many of the buyers had installed the SSD drive on Macbook Pro, including "mid 2009' models without any real problems but I've just spent the best part of 3 hours trying to install the drive but so far, it has not worked and the problem seems to be that, although the Acronis True Image software that comes with the drive to 'clone' the source drive and install it onto the destination drive (new SSD drive), I get a message which states, "WARNING:  After migration, the O/S will not be able to boot from the destination disk in the BIOS - If you want to boot from the destination disk after migration, you need to enable UEFI booting in your system and then restart".
    During one of my first attempts to install the SSD drive, I removed the original HDD from the MBP and installed it in the supplied 2.5" caddy and and connected it to the MBP via the USB cable supplied then installed the new Kingston SSD SATA3 drive in the MBP, powered up and then rebooted.  The Acronis bootable software launched and after choosing 'clone disk', cose source and destination drives, I got a message saying:  "The selected disk will be migrated as is (disks layout will remain GPT)".  "After operation completion, operating systems will not boot from the destination disk in the BIOS".
    My system has the latest available Boot ROM Version (MBP.00AC.B03 and the SMC Version is 1.47f2 and as far as I am aware, Apple computers have no BIOS that you can access like on Windows computers and instead use EFI instead.
    Both drives had Extended Journaled GUID Partitions on them and what baffles me is that other buyers of these Kingston SSD SATA3 drives appear to have managed to install the SSD drive, but I've had to give up.
    I would really like to get the SSD drive working but so far I've failed.  Any advice would be appreciated and I'll try it out before reluctantly returning the drive for refund.

    Hi
    Thanks for your reply.
    Yes the Acronis software is Windows but I read through a lot of reviews on the Kingston SSD SATA 3 drives Amazon and from what I can gather, after removing the original drives and installing that in the 2.5" caddy and then installing the new SD drive in the Macbook, those buyers then used the software to boot from and clone the source drive to the new drive.
    I'm not sure if I mentioned it in my first post, but I did use the Disk Utility in Mac OSX and erased, formatted and partitioned the drive and then pushed CMD + R at start up but I was not able to install a copy of the OS because the drive was not recognised.
    I think I also used the disk utility in Windows and then tried again in OSX but no luck.  I'm no expert but as stated above, the issue seems to be that the SSD drive is not booable in the BIOS (or Mac equivalent).
    The SSD drive is SATA 3 and I'm sure that the SATA ports are SATA 1 on my MBP and maybe that the problem Perhaps someone can confirm this. 

Maybe you are looking for