Macbook Pro Fuzzy Green Screen & Won't Install Mavericks

Hello
I've had my Macbook Pro 15 Inch since late 2011 and recently i've been getting this Green Screen that fuzz's & shows up randomally, so i uninstalled Mavericks and tried to reinstall it ever since i'd been having this problem. It won't reinstall and i need a little bit of help getting it fixed.

Have your friend try this:
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
And, be sure there is at least 20 GBs of free space on the hard drive for the installation.

Similar Messages

2010 Macbook Pro / OSX Snow Leopard / Won't Install Mavericks

A friend of mine has tried repeatedly to update his laptop to OS Mavericks, but when his computer restarts it gets stuck at that step and will not finish. What must be done to make the installation complete itself?

Have your friend try this:
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
And, be sure there is at least 20 GBs of free space on the hard drive for the installation.

In my macbook pro retina 15 inch there is installed mavericks but ı want to create recovery disk and ı need to download mavericks from App Store but it doesn't download??

Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??

One way around tis is to borrow a Mac that can run Mavericks and then the download will work. You can use these instructions:
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
Though they are for Mt. Lion, the same steps will work.
Ciao.

Need to replace graphics processor in vintage MacBook Pro 17". Nvidia died when installed Maverick.

Is it reasonable to replace the NVidia graphics processor in MacBook Pro? Apple program to fix is long over with and its considered vintage.

Your frustration is very understandable. It sounds like a hardware issue of some sort. The AHT does not test everything, so it will not necessarily find every possible hardware issue. Apple has a more sophisticated hardware test they can run, and often hardware issues may not show up until the machine is heated up. What they probably want to do is to try to reproduce the freeze and then run the test to see what is wrong.
You can run the cleanest system possible, and still be beset by a hardware problem, which can only be solved by replacing the faulty parts. Here's hoping that the Apple guys can discover what is wrong and fix it for you.
Hardware problems can be intermittent and hard to find. If they can't make it freeze and therefore don't find anything, then the next step would be to use it at the Apple Store until it freezes up and then give it to them to evaluate.
Good luck!

Macbook pro 2.2 screen won't turn on... sometimes

as soon as i start the computer on batteries, i can hear the start up sound but the screen seems to be off (actually i know it is on, but on minimun brightness). if i plug it to the ac power it usually solves the problem in a few minutes.
contacted apple support twice, they asked me to reboot with altapple+rp keys pressed, and also to remove the battery and keep the power button pressed for 5 seconds.
nothing.
i ran the system diagnostics, and not a problem reported.
at the macfixit forums someone mentions the mbp pro needs a firmware update...
http://www.macfixitforums.com/showflat.php?Cat=&Board=Forum19&Number=817417&page =0&view=collapsed&sb=5&o=31&fpart=1

The green light indicates that the battery is not being charged. What happens when you press the external battery check button on the end of the MBP?
Ciao.

My macbook pro 10.6.8 won't install the software update.

It says to restart and it will start installing but when i click restart it just sits at my desktop screen and doesn't do anything. i've also tried downloading it from the Apple site but it doesn't work either! someone help !!

It has been months since you asked for help. This worked for me:
I installed Apple Software Installer Update by itself and it installed. Then I tried to install each update one by one. I noticed my Safari update and Security Update 2013-14 were not installing like the others so I waited to install them after I did all the others. Also, after I noticed that those two updates were giving me problems, I excluded them and was able to update all the other updates at once.
Safari and Security Update were the only two left. I was able to update them.

HT201364 I just bought a new mac pro retina and it won't install mavericks?

Hi,
as stupid as this question sounds when it says OSX 10.9 as the software version that means my new mac pro is actually already up to date with mavericks?
it wont allow me to update to mavericks which seems odd as its brand new. im assuming its already installed.
it says osx 10.9.
just checking what this means. Im in the process of buying office 365 for it and a mac mini so i wanted both machines to be the same so i dont have andy glitches. (tried pages but im a die hard word user for 20 years)
any help would be appreciated,
thanks
Niall

Welcome to Apple Support Communities
OS X 10.9 is OS X Mavericks, so you are already using OS X Mavericks. The problem is that your Mac is using a special OS X Mavericks version, so you may be getting a message saying that your computer is not compatible if you are downloading Mavericks from the Mac App Store. Ignore it.
Also, note that OS X 10.9.1 is the most recent version. To update your computer, open  > Software Update.

Just bought a Macbook Pro. I want a clean install so won't use a Time Machine backup but how can I install the software I bought from Apple Store? can I just delete it from the old machine that is going to someone else?

Just bought a Macbook Pro. I want a clean install so won't use a Time Machine backup but how can I install the software I bought from Apple Store? can I just delete it from the old machine that is going to someone else?

The ne
The new machine has Mavericks which is fine. And I will leave it as is. I don’t want anything from my old machine other than 2 apps that I will need on the new one. I want to be able to install those apps that I bought from the App Store onto my new computer. I assume Apple doesn’t want me to have the apps installed on 2 machines at the same time so I wonder if just uninstalling them from my old machine will release them for re-install on the new one.

Hello I am on a macbook pro (retina IOS 9) i have installed xcodes and command line tools but codeblocks does not compile, terminal gives this message /Users/MacPc/Desktop/Untitled1: Permission denied      any one has a solution

Hello I am on a macbook pro (retina IOS 9) i have installed xcodes and command line tools but codeblocks does not compile, terminal gives this message /Users/MacPc/Desktop/Untitled1: Permission denied      any one has a solution?? please...

Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
          Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
           ▹ Restart
from the menu bar.

How do i get rid of fuzzy green screen when videos are playing?

I get random fuzzy green screen appearing on macbook pro whenever I watch videos online. How do I get rid of it? I didn't have this problem before and I didn't do anything new to computer nor did I drop it.

On the TV or iMac display and is Mirroring On or Off?
First check all of your cables, connectors and connections.
If it's a really strong green hue, then there is probably something wrong with the cabling or a connection.
If it is only slightly off hue, then go to: System Preferences > Displays > select the Color tab for whichever and try selecting a different Display Profile or setting a new Profile by selecting the Calibrate.... button.
also see > ColorSync for Mac OSX
Dennis

I'm using a macbook pro with version 10.6.8 installed. whenever i try to install my software updates, it immediately asks me to restart my computer to finish the installation. after doing so and signing back on to my account no updates have been installed

I'm using a macbook pro with version 10.6.8 installed. Whenever I try to install my software updates, it immediately asks me to restart my computer to finish the installation. After doing so and signing back on to my account, nothing has changed and no updates have been installed. It still says the same 8 items need to be installed, and the same process occurs again. Any idea how I can fix this?

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

So I have a MacBook Pro 2013. That won't turn on and won't charge.

So I have a MacBook Pro 2013. That won't turn on and won't charge. When the charger is plugged in the light remains green as if it is fully charge. Before it died the laptop still recognized the charger but wouldn't charge. And now won't turn on.

If you've a 2013 model, depending on when you purchased the machine, I would suppose that you're still under warranty or at least purchased AppleCare? Regardless, I would take the kit to your local Apple Store or an AASP and have them diagnose the computer (and, if you're still under warranty, fix the computer) and, if necessary, give you an estimate for repair.
There are all sorts of things that could be wrong - a faulty adapter, bad cabling, even the entire electrical circuitry may have gone bad.
You won't know unless you had an Apple tech look it over.
Good luck,
Clinton

I have a macbook pro what virus protection should i install?

I have a macbook pro, what virus protection should I install?

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. Beyond XProtect, Gatekeeper, and MRT, there’s no evidence of any benefit from other automated protection against malware. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
9. The greatest harm done by security software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but if they get a false sense of security from it, they may feel free to do things that expose them to higher risk. Nothing can lessen the need for safe computing practices.
10. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

Macbook Pro with SSD 10.8 OS install CC desktop failed

System disk (256GB SSD) has 210GB before installation process started, 16GB system DIMM available, OS is v10.8. The process of updating Creative Cloud Desktop could not be finished, system prompted warning message of "insufficient memory for app installation" even SDD still has 140GB left.

Dear Kapil,
I still failed to install CC desktop successfully. Same failure encountered. It looks like the installation process could not be finished for some reason, the storage space in SSD was keeping consuming for more than 60GB. I would not believe CC desktop needs more than 60G storage for installation. I had already installed it on my Mac Pro without any problem. I tried to install it on my MBP as backup. My issue may also relate to my changing level of my subscription last week. I upgraded my subscription level from single app to full function last week by the help from Adobe Service staff. However, I still saw the older subscription was listed on my subscription list, even the service staff said he or she has already cancelled my single app subscription successfully. I started to get warning message of trial expiration soon today while I was using Photoshop CC. This did tell me my single app subscription has been cancelled. Why I still saw it in my subscription list? It is really confusing.
Fred 從 mobile 傳送
"Chen F" <[email protected]> 於 2013/8/15 上午10:27 寫道：
Kapil,
I had ever tried the process you suggested days ago by referring to closer issue reported in forum. However, I still encountered same failure after doing so. I will re-valid your suggestion after returning home tonight. I am afraid it related to SSD. Many thanks.
regards,
Fred sent from iPad
"KRupani" <[email protected]> 於 2013/8/14 下午9:52 寫道：
>>
>> Re: Macbook Pro with SSD 10.8 OS install CC desktop failed
>> created by KRupani in Adobe Creative Cloud - View the full discussion
>> Hi,
>>
>>
>>
>> You reaname the OOBE to OOBE.old
>>
>>
>>
>> Location of OOBE in Mac
>>
>>
>>
>> Finder >Macintosh HD->Computer->Library->Application support->Adobe->OOBE
>>
>>
>>
>> After renaming OOBE. Please login to www.creative.adobe.com and go to the tab 'download center'
>>
>>
>>
>> Look for an application named 'Creative Cloud' download and install this app.
>>
>>
>>
>> Thanks
>>
>> Kapil
>>
>> Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5593831#5593831
>> Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5593831#5593831
>> To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5593831#5593831. In the Actions box on the right, click the Stop Email Notifications link.
>> Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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How to install Snow Leopard on Macbook Pro? keep getting msg- cannot install Internal HD is used for Time Machine- this was reset to external HD and still get msg?

How to install Snow Leopard on Macbook Pro? keep getting msg- cannot install Internal HD is used for Time Machine- this was reset to external HD and still get msg?

At some point, your internal HD was selected for use as Time Machine backups, and a Backups.backupdb folder was created at the top level. So OSX thinks you're trying to install it on the same drive as your backups.
Open your internal HD with the Finder (you won't find it via a Spotlight or Finder search) and delete that folder.

Macbook Pro Fuzzy Green Screen & Won't Install Mavericks

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