Macbook Pro get grey progress bar and shuts down
Hello All,
I have a macbook pro and I faced this issue out of nowhere. After shutting down the system last time, when I started the system, I could hear the apple chime, apple logo appeared with grey progress bar below it. The bar will progress to 1/3 or so and it will disappear and after few seconds laptop will shut down. I tried few times but same things was happening again and again.
After going through few support forums, I booted by pressing D to run the Apple hardware test. It wouldn't do anything at all. Apple hardware test was stuck at pass number: 1 with elapsed time of 7 seconds. All retry were the same as the first one.
I rebooted the laptop and pressed command + R and entered in recovery mode/recovery disk. I clicked on Disk utility and select Macintosh HDD and started disk verification. I got hundreds of errors/warning, saying Missing thread recode (id = XXXXXXX) and it suggested to repair the disk. I tried to repair the disk but after similar message, pop window appeared with message that disk cant be repaired. I exited out of it and went back to recovery menu.
I selected Reinstall OS X Mountain Lion and went through steps and at the point where I have to select my HDD, there was just one option and I couldn't select it. It gave message that This HDD is locked. I can't start in safe mode, and can't reinstall OS X
I believe this is because of my hard drive might have crashed. can anyone help?
Thank you,
It does sound like your having mechanical or other issues with your boot drive.
If your machine is under AppleCare or warranty you can take it to them.
If you can user service your machine, you can opt to try to see if a new drive will work and install it yourself, or have a local geek do it for you.
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After waking from sleep, my Macbook Pro shows grey progress bar
I have the mid 2012 Macbook Pro (13 inch). When I leave it open and let it fall asleep after the time I have chose, it wakes up again fine.
But if I choose the sleep from the Apple in the menu bar or SHUT the lid, when I wake it up, it shows the grey progress bars and takes about 3-4 minutes before it is responsive again.
Any advice? I'd just like it to sleep normally. It's a bit embarrassing to have to wait that long if I'm trying to show off how cool my laptop is
Here are the specs, copied from my System Information:
Model Name: MacBook Pro
Model Identifier: MacBookPro9,2
Processor Name: Intel Core i7
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: MBP91.00D3.B08
SMC Version (system): 2.2f41
Serial Number (system): C2QJF09CF5WW
Hardware UUID: 494AC457-6424-55C1-ACC3-61DDC76AA035
Sudden Motion Sensor:
State: Enabled
Thanks for any help!This was added to all 2012 model MBPs as part of some bs Euro power saving standard. By default, when on AC power, the system has to sleep for 14400 seconds before this deeper hibernation state happens. When that happens, the system takes a while to resume to normal operation. There is a workaround for this and it is available on this site, but I urge you to call AppleCare and complain about this issue yourself please because without a lot of complaints about it, Apple won't fix it. The workaround is to simply issue a command in a Terminal prompt that disables this option from happening, but it's not a fix by any means.
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My MacBook Pro on start-up with just go dark and shut down. It makes a clicking or popping sound but there is no chime or other typical Mac sound. I can push the power button again and it will generally power up. It is becoming more frequent with time.
i recently had it in the Apple Store for repair... some cola was spilled on the keyboard. They replaced the keyboard and through a series of circumstances replaced the logic board, case, and superdrive.
About a week or two afterward it started the odd start-up failure. At first only once every few days. Now almost daily. It concerns me. I relay on this old Mac for work and even thought I use TimeMachine, it would be quite a hassle to have to replace it.
Anyone have any idea what's going on?Try these first:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379
reset the SMC and NVRAM -
MacBook Pro battery ran low and computer shut down , after charging battery I tried to start up and I got an Apple on a gray screen with spinning wheel that went to a panic call out screen and that's as far as it will go. I've tried start up with command keys ,a few got me to a different screen but nothing has let me into any place I can use to try and repair problem. Anybody have an idea of what's wrong with my laptop and a way to fix it ?
see if you can start up in safe mode. What is safe mode?
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It sounds like your MBP is having kernel panics. Log one and post it for inspection.
http://support.apple.com/kb/ht2546
http://support.apple.com/kb/ts3742
Ciao. -
Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
Thanks for your assistance.If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. -
Will not boot up. Apple shows, spinning wheel shows, a bar comes up on the bottom. It gets to the end of the bar and shuts down.
Will not boot up. Apple shows, spinning wheel shows, a bar comes up on the bottom. It gets to the end of the bar and shuts down.
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My MacBook Pro will not allow me to shut down my computer. Their seems to be a glitch in the iPhotos. It says it is still importing photos into iPhoto. It will not allow me to quit either.
You could always hold down the power button to force the MacBook to turn off. This is usually a last resort step though, but if nothing else is working and you are sure it isn't importing photos then you might consider it.
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MacBook Pro with 4GB of memory and a 2.3 GHz Intel. No other program running other than Preview.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! 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Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
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Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My Macbook Pro has a noisy fan and shuts off from time to time
Every once in awhile while using my new 2011 15" Macbook Pro (which I purchased in August) the fans will start running really loud. I usully dont even do things that require a lot of power such as working on Office docs and surfing the web. Sometimes it gets so bad that the computer just shuts off. Then when I turn it back on it wont boot up for a few minutes. I've already taken it to the Genius Bar twice and they were unable to replicate my problem so they would not replace it. Is there any quick fixes for this issue?
this sounds like its overheating. when it does this can you tell what graphics processor is in operation, you can do that by either using gfxCardStatus (a app that sits in the menu bar that tells you which gpu is in operation) or by going into the more info section of About This Mac and under display it should say which processor is in use at that time, either the AMD discrete GPU or the Intel Integrated one
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MacBook Pro does not start up. Shuts down after apple logo screen with a loading bar.
I booted my macbook pro up today and i noticed it took a while to do so. i also noticed that the fans were going fast and the macbook was getting hot during the start up process. When i went to the screen i also noticed a loading bar which i havent noticed before when starting up the mac. Once the loading bar has reached the end, the macbook just turns off and the same thing happens over and over. I am on mountain lion
I went to apple today and they told me that the hard drive has unmounted itself. They have my macbook right now and they said they're going to replace the wire that connects the hard drive to the logic board and see if this solves the issue. If it doesn't work they will replace the existing 250GB hard drive in my macbook with a 500GB as they no longer make that size hard drives (cost of £130 for the replacement). The problem is that i dont have my macbook backed up so will there be anyway to get data off the od hard drive?
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Hi Guys,
I installed the latest mavericks updtae today.
When I restarted my computer it shows that its inslalling (grey startup screen with apple logo ad insallation bar).
When it completes the installation it just switches off.
When I restart it starts all over again and is now stuck in this cycle.
I cant even start up in safe mode?
Anyone else had this issue?Fizz21,
if you search the discussions here, you’ll find many people who have had this issue.
You can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it reach the login screen now? -
MACBOOK PRO (MAC OS 10.6.8) SHUTS DOWN UNEXPECTEDLY
As of recently I've had a very serious problem with my MacBook Pro when I've been using Final Cut Pro X. I'm using the computer normally while all of a sudden the screen goes dark and the computer seems to shut down completely. Eventhough I can still hear the disk spinning, the fans running and the keyboard is still lit I have to forcefully shut the computer down (holding the power button down for 10 secs.) and turn in back on. The first time it happened was a few days back and when I turned the machine back on it worked perfectly. Now however it shut down and I did the same things the same way I described before and within 30 minutes or less (while using Final Cut Pro X) it shut down in the same way I described above.
Could somebody please help me? Is my computer dying? Is it my Hard Drive collapsing? Or do I only havet to rest the System Management Controller (SMC) to fix this? Please I beg for your help for I am in dire straits, low on cash and desperately trying to finish some editing projects. Below I have copied the report the computer sends automatically to Apple along with the description of my computer.
Thankyou very much in advance. I appreciate all the help I can get.
Thanks!
COMPUTER DESCRIPTION
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f17
Serial Number (system): W8020BYXAGW
Hardware UUID: 526137DC-2D1E-5B66-9945-893D1CD1437A
Sudden Motion Sensor:
State: Enabled
PANIC REPORT TO APPLE AFTER LATEST SHUTDOWN
Interval Since Last Panic Report: 28872457 sec
Panics Since Last Report: 2
Anonymous UUID: F1223ABE-321F-4E93-B349-9E357E66DD16
Mon Dec 9 15:52:15 2013
panic(cpu 0 caller 0x9ffc9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f51a000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5c943888 : 0x21b837 (0x5dd7fc 0x5c9438bc 0x223ce1 0x0)
0x5c9438d8 : 0x9ffc9b (0xc1528c 0xc85800 0xc23e60 0x0)
0x5c943978 : 0xb1a608 (0x9332c04 0x992f004 0x100 0xf3)
0x5c9439c8 : 0xb11601 (0x992f004 0x100 0x5c9439f8 0x9ef778)
0x5c9439f8 : 0x16f39a6 (0x992f004 0x100 0x438004ee 0x9787b7c)
0x5c943b38 : 0xb392b5 (0x992f004 0x9760004 0x0 0x0)
0x5c943b78 : 0xa08e7c (0x992f004 0x9760004 0x0 0x0)
0x5c943c18 : 0xa0555b (0x0 0x9 0x0 0x0)
0x5c943dc8 : 0xa0742a (0x0 0x600d600d 0x702a 0x5c943df8)
0x5c943e98 : 0x99b582 (0xc1d00011 0xaa910001 0x20802040 0x5c943ee0)
0x5c943ef8 : 0xd5d57d (0x934a000 0x5c943f4c 0x0 0x7)
0x5c943f58 : 0xd5d71a (0x9382000 0xd64e54 0x5c943f78 0x2a45c9)
0x5c943f78 : 0x230235 (0x9382000 0x0 0x5c943fc8 0x227cea)
0x5c943fc8 : 0x2a179c (0x863ea0 0x0 0x10 0x96070e4)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.31)@0xd5a000->0xd64fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x96a000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x98c000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x953000
com.apple.nvidia.nv50hal(6.4.0)@0x15bd000->0x19d1fff
dependency: com.apple.NVDAResman(6.4.0)@0x999000
com.apple.NVDAResman(6.4.0)@0x999000->0xc86fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x953000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x98c000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x96a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1046067560551
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x1458000, size 0x65536) - last unloaded 107482936729
loaded kexts:
com.sophos.kext.sav 8.0.14
at.obdev.nke.LittleSnitch 2.2.05
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 28286212282
com.apple.driver.Oxford_Semi 2.6.1
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.iokit.IOFireWireSBP2 4.0.6
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0Hi a,
It looks like you have a 15" mid 2010. You can try the SMC reset. If that doesn't work, see the free repair program for similar issues:
http://support.apple.com/kb/TS4088 -
MacBook Pro 17" 2.16 Ghz - Ongoing Shut Down / Freezing Problems
After searching around the web for quite awhile and reading through as much as I can on here, I've finally run out of options and so thought I would post my experience / problem on here and see if anyone knows how to fix my problem.
My gear:
OS 10.6.7
MacBook Pro 17" 2.16 Ghz
Model Name: MacBook Pro
Model Identifier: MacBookPro1,2
Processor Name: Intel Core Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP12.0061.B03
SMC Version (system): 1.5f10
Video:
Chipset Model: ATY,RadeonX1600
RAM - 2 x 1Gb Chips
FUJITSU MHY2120BH:
Capacity: 120.03 GB (120,034,123,776 bytes)
Model: FUJITSU MHY2120BH
Revision: 0081000D
Serial Number: K439*****H4A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
BSD Name: disk0s1
Hard Disk:
Capacity: 119.69 GB (119,690,149,888 bytes)
Available: 98.97 GB (98,967,773,184 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
Problem:
Over the last few months I've had constant problems with freezing, shut downs. This might be in the form of I'll be working in iMovie editing some video and then mouse down into the corner to switch Spaces, the screen will half zoom out then just hang. Mouse won't respond, everything just sits there. I usually have to fix this by holding down the power button until the MBP turns off, then just reboot.
Other times I'll leave the computer on at night, wake up in the morning and it will either be off and as such, I just have to press the power button and it boots up again. Or the screen will be off, metal above the Function keys will be cooking, but the computer isn't responding, just a blank screen. I hold down the power button until it turns off and then reboot again.
These problems were getting worse. It has gotten to the stage where it might freeze a couple of times a day.
Seems the problem only occurs when the MBP is working. I might leave it rendering at night and wake in the morning to find it off etc.
Will also sometimes get horizontial lines in apps. I shut them down and start them up again and it's fine. But it's like the graphics card is struggling big time.
Actions to Fix:
- Started with repairing the permissions, but I always found that it had lots of items to repair, would repair then, but then if I verified again, the same things would come up as needing to be repaired. I also tried booting from the OS X DVD and repairing from that version of Disk Utility, but same result.
- Created new admin user account, to see if problem was just limited to my account. Same problem.
- Ran AHT from the MBP DVD that came with the MBP and it passed the hardware test. Though I couldn't find anywhere to make it run an extended test. The test I could run would only take about 10 minutes I believe.
- Erased the HD and fresh install of 10.6.3 from DVD, then software updates to 10.6.7 (yesterday). Repaired permissions after each step. After the OS upgrade I got a decent list of items that needed to be repaired, and after repair, would still show as needing repair. I checked the KB and it listed a lot of files that might get this error, but that it was ok to ignore them.
- Was editing video this morning in iMovie again, running Disk Utility on an external drive and boom, the MBP locked up again
I've gone through the /logs/crashlog in both the root and home user folders. After nearly all crashes these are empty, so it's not even reporting it anywhere.
Can anyone shed any light on whhat might be causing the problem?
<Serial Number Edited by Host>Actually, when I was at the Apple Store I had both laptops flat, with the screens at 90 degrees. Pushing the screen forward and back with my fingers (via the top of the screen of course), the 15" easily has twice the hinge resistance. With that kind of test, weight isn't a significant factor -- that 17" hinge on a 15" laptop would probably cause the screen to come crashing down, too.
There were a few people in these forums who said their 17" was actually too tight (wish I had that problem!). It seems like a quality/consistency problem that could easily be fixed by A) measuring the force required to move the screen back and forth before screwing the case together, and B) making the hinge tension adjustable. -
MacBook Pro won't sleep or stay shut down?
Product: MacBook Pro 13" "mid 2009," 8GB RAM (3rd party RAM upgrade), 2.26GHz, Mountain Lion 10.8.2
This happens ~75% of the time:
1) When I put it to sleep, the fans keep running, hard drive keeps spinning, and the outside front pulsing light goes through unusual on/off pulsing cycles. When I open the lid, it's at the login window. So it knows I put it to sleep, but it doesn't stay asleep. And I can't just put it to sleep and throw it in a bag -- it would overheat.
2) When I shut down, it goes through the process, and as soon as it's off, the front pulsing light turns on, and the computer starts up again. I can't stop that from happening. So to shut down fully (for travel, unplugging power, etc), I need to force shut down (hold power button for several seconds), and that can't be good to do so many times.
I've read through so many posts online (not a totally unique issue here, Apple!), and I have done all of this:
- archive and install
- clear all faulty fonts
- reset SMC
- reset PRAM
- removed all strange startup items (with Genius Bar guy)
- delete /Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist and /Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist to re-create them
- remove all sharing (file, printers, iTunes library)
- turned off Bluetooth
I even did a clean install, then pulled in my stuff backed up on external HD. Unfortunately I didn't test enough if I could replicate these issues before restoring all my files and settings.
Apple Genius Bar told me that it's not a hardware issue -- that's all been checked.
Anything else to do? other than doing another clean install and copying files, applications, etc. one by one? (which might not fix anything)
Thanks so much for any help.I don't have any good solutions as it seem you have tried all the advised repairs and resets. If it were me I would wipe the HDD clean and install 10.5 or 10.6 depending on the installation disks you possess. If the problem is resolved then upgrade to 10.7 or 10.8 and see what happens.
I have a MacBook Pro that would not work correctly with an interim OS update no matter how I approached it. The consensus on this forum was that I was doing something wrong. I reinstalled to the pre update state and waited till the next upgrade was released. When I applied this everything was fine and has remained so. Perhaps OS X 10.8.3 will offer you some relief.
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I think i have a problem with the system keychain. When i try to save the password for the vpn connections, nothing happens (the password field become empty); it's impossible to do time capsule backup and post this error: "Error -25308 when creating