Macbook Pro Hangs on bootup

I have upgraded to Mavricks on my 13" non-retina mbp, why is it hang on the bootup or start up, it just freeze there with the round round thing circulating with the mouse pointer blinking at the top left corner.
It seems like not stable, I have to do a hard boot (on/off) and only on the 2nd time then it's able to be used.
Please advise, it's my first mbp.

Oliver,
I haven’t used Disk Warrior, so I’m unable to advise on its capabilities.
Since you’ve been able to backup your MacBook Pro’s data to an external drive, another option from the Recovery menu can be tried. Repeat the ⌘r boot, select “Reïnstall Mac OS X” from its Mac OS X Utilities menu, and follow the instructions. This will reïnstall Mavericks from the recovery partition to your boot partition; ideally it should leave your other data untouched. When the reïnstallation finishes, boot normally, and see if it can get past the beach ball of doom.
If it doesn’t, then the “nuclear” option can be tried — repeat the ⌘r boot, run Disk Utility, use it to completely erase your internal disk, exit Disk Utility, and shut down from the Apple menu. If your MacBook Pro is a Late 2011 model or newer, power it up, and use its OS X Internet Recovery capability to redownload its original version of OS X from Apple’s servers. If it’s an Early 2011 model or older, boot from your grey Mac OS X Install DVD and install its original version of OS X from the DVD. In either case, after OS X is installed, run Software Update to bring it up to date within its version. If it doesn’t have at least OS X 10.6.8 installed, install Snow Leopard from the white retail DVD, and run Software Update to bring it up to 10.6.8. After this, Mavericks can be redownloaded and reïnstalled (if it wasn’t the original version of OS X restored by Internet Recovery); once Mavericks is installed, run Software Update to bring it up to date. If you have a Time Machine backup drive, make a backup now. Once the backup is made, try restoring your data from the backup that you’d previously made, and see if Mavericks will finally behave itself.

Similar Messages

Macbook pro hang during operation

last month after putting a flash memory on USB port, my Macbook pro hanged completely and no solution except restart. after that day by day it slowed down in opening of application and operations. these days its very slow and hang several times during operation of an application.
The OS X is 10.9.3, memory is 8 GB, around 70% of hard space is free.
Can someone help me to find the problem and fix it ?
Thanks

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/, /\'$'\n''/g;p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get path of every login item'" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have two wireless networks that I switch back and forth. Everytime I switch the network zone my macbook pro hangs and I have to do a hard shutdown and restart. What is the fix?

I have two wireless networks that I switch back and forth. Everytime I switch the network zone my macbook pro hangs and I have to do a hard shutdown and restart. What is the fix?

Create two locations in Network, one for one and one for the other.
WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots

I am using a Mac Book Pro. Now I am trying to read a LaCie 1 TB external hard disk. The MacBook Pro hangs while reading the LaCie external hard disk.

I am using a MacBook Pro. I have my movies stored on a Lacie 1 TB external USB harddrive. (42 Movies in HD - 538 Gb in use). When I try to read the LaCie external drive, my MacBook Pro is "hanging". Only a "hard reboot" helps to get my MacBook Pro up and running again. The MacBook Pro starts to read the drive, but half way he "stucks". I can read the LaCie drive without any problem om my windows machines, so the LaCie drive is O.K. Anyone familiar with this problem?

The drive is formatted NFTS, otherwise the drive can not handle large files under Windows. And yes, I can see the drive in Disk Utility.
I can even see the files (partly) untill my system is hanging.
Hans

MacBook Pro hanging with blue screen and spinner after installing Software Update

Hi I was wondering if someone could help me with this current issue. Just a few hours ago I finished reinstalling Mac OS X Snow Leopard in my MacBook Pro. I performed a clean installation as part of a yearly spring cleaning that I do on all my systems to keep them optimized. So there was I downloading some software updates which included the combo update of OSX 10.6.8 and others. The updates finished downloading and the system logged out to install the updates, when the updates finished installing my MacBook proceeded by logging out into a blue screen and show a gray spinner similar to the one seen when you start your Mac. Here's the problem after 2 hours the system is showing the spinner and the blue screen, I think that my computer has just hanged in the reboot process.
I was wondering what should I do? Do a force restart? Or leave it overnight?
Also, where can I find any information on what error is causing this issue?
I appreciate your responses and help.
By the way, I installed Mac OS X from a USB stick that has the original image of the disk installer that came bundled with my computer.

Kappy wrote:
Force a shutdown. Do not restart yet, but first do the following:
Repair the Hard Drive
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Next, boot into Safe Mode then restart normally.
Hi Kappy,
Checked the hard drive after forcing a shutdown and booting from my Snow Leopard Installer USB Key and the status of the HDD says "Verified". I ran the repair and the volume was repaired successfully. Clicked on "Verify Disk" and it says "Macintosh HD appears to be OK". So I ran a second repair and again no errors were reported.
As suggested I booted back again in Safe Mode and restarted normally. All software appears to have been installed successfully. But I don't understand why my computer hanged and showed the spinner after installing the updates in the blue screen that appears just before rebooting. I am aware that the system shows that spinner after a OS update but the longest it lasts is 30 seconds at the most in my previous cases.

Macbook Pro Hangs when Changing locations

Hello Everyone,
I have a Macbook Pro 2.16 running Leopard 10.5.1 and every now and then when I change network Locations from Wireless access point to anther (WPA Personal to WPA Enterprise or vice versa), the laptop simply hangs?! Mouse stops moving and nothing responds. I need to hold down the power button to restart the button. It's go em really worried as I have am using FileVault and crashing the box like this will like lead to corruption in the FileVault volume. Is anyone else experiencing this? Any suggestions? It's never happened to me in Tiger!
Remy

I have wondered if VMWare fusion is involved simply because it sets up a lot of network devices.
VMWare isn't necessary for this to happen, since I've had it happen a few times to me, too, but I don't have any of the Windows stuff: Boot Camp, Parallels, or VMWare installed.
I think you're right that it's only when I switch from wireless to ethernet. I've had a couple of theories along the way, but each time it happens, things seem to be a bit different, so now I'm not sure.
One interesting thing is that at least once I did manage to get control of the machine (sort of) by logging in via SSH. Because I was in a hurry to get to work, I just shut it down using the Terminal. So I don't know if I could have gotten complete control by killing the login window, for example.
One thing I've noticed is that it seems to happen shortly after I've rebooted anyway. Yesterday morning I installed a security update and the new iTunes and QuickTime, which meant a reboot. And last night I got this hang when I was getting the computer ready to go to work today. But before I updated yesterday morning, the uptime was over 30 days. So it's not common for me.
I think, in another post, Gnarlodius mentioned only changing the location via the System Preferences and not having this problem. I may try that for a while.
charlie

10.5.3 Update on Macbook Pro Hangs -- won't install

I am trying to install the 10.5.3 MacBook Pro Update from Software Update. The update downloads successfully, then asks for restart. I confirm, and then the screen clears, and I get a installation progress dialog that hangs indefinitely saying "Configuring Installation". No progress at all -- it just stays there. A hard boot is required, after which I can try the whole cycle again, with the same results.
I've tried this three times, same result. I've used my install disk to repair disk and repair permissions (there were no errors), still no change. I have no peripheral devices attached to my computer except USB keyboard / mouse and an Apple Cinema display connected via the DVI port.
If anyone has an answer / ideas, I'm all ears. Work just came to a grinding halt.
B

Go to the Apple website and download the update directly from there and install.
http://www.apple.com/support/downloads/
Downloads using Software Update sometimes get corrupted.

Macbook Pro hangs when trying to boot from disc

I'm attempting to reinstall OS 10.6, and normally it works just fine. However, I got this computer, it reads the Leopard disc just fine, I restart, hold down C and it just hangs out on the apple logo for hours on end and won't boot to disc.
Any ideas?

alainmeyer1 wrote:
Spinning gear? Never in my mac years have I seen a spinning gear when booting from the disc.
You should see what is variously described as a spinner, a spinning gear, or spinning clock appear below the Apple logo during startup any time you start up your Mac, whether from a DVD or HD. The spinner looks like a radial set of lines rotating in a clockwise direction, & indicates the kernel is loading, as described in Intel-based Mac: Startup sequence and error codes, symbols.
Booting from the original snow leopard cd; I don't believe I possess the original restore disc anymore.
In your first post & in your current profile info you indicate this is an MacBook Pro 17" Core i7 model; in your second post here the "Core i7" part is missing. This makes it hard to guess which 17" MBP model you are talking about. Note that each model has a minimum OS build version requirement & cannot start up from a lower version than that. Use the chart in Mac OS X versions (builds) included with Intel-based Macs to identify which version this is for your MBP & make sure your Snow Leopard DVD runs that version or later.
For instance, if this is a Core i7 MBP, it must be a Mid 2010 model & requires at least version 10.6.3, build 10D2063a, 10D2094, or 10D2101a. An original Snow Leopard DVD has version 10.6 & will not work with it.

Macbook Pro Hangs/Crashes

Hey there,
I've upgraded to a new macbook pro last August. This thing keeps sticking/hanging/crashing, not sure how to describe. Everything just stops moving, nothing is responsive, even the cursor and buttons and if any sound is coming out it just skips like a broken record.
When this first started happening i took it back to the Mac store where i got it b/c it also did some funky 8-bit video game looking glitches on the screen at the same time. They ran diagnostics, found nothing, but replaced the screen just in case which stopped the weird screen glitches but the laptop still kept freezing.
Frustrated, i took it to another mac store who looked at crash reports and said Chrome was causing this. So i uninstalled it. And it did get better but still kept freezing without the screen glitches.
This happens mainly while using photoshop, but not exclusive to that. Sometimes the tablet is off, and i am simply browsing Mail or Safari and it hangs or whatever.
Every time this happens i have to force shut down.
At this point i am not sure what is causing this. I've read up somewhere that it may be Wacom drivers which i have upgraded and reinstalled multiple times ( everytime i reinstall this helps it for a while and it doesn't freeze as quickly ). I am not sure if its the overall configuration of hardware vs software or what's happening but i really need help figuring this out b/c its disrupting my work and driving me insane.
The setup is Macbook Pro 15 inch, OSX 10.8.2 , 2.3 Ghz i7, 16gb ram
Any help resolving this would be greatly appreciated.

plane928,
have you tried resetting your MacBook Pro’s System Management Controller?

My Macbook Pro hang and cannot log off in Lion 10.7.1

Ocassionally, I log off my Macbook Pro early 2008, running Lion 10.7.1. This never be a problem in SNow Leopard
But now, when I hit log out from Apple Menu, my Mac just hang on the gray screen having mouse arrow on the screen. Mouse can be moved using trackpad, but it just hang there
I have to press power button to force shut down and reboot.
Why this stupid and annoying problem occurred? Fix please
And if any friend and expert here have solution, please help and advise

part of the reason it hangs a little may be because of the new Resume feature in Lion try quiting all applications before logging out and see if that changes anything my only other solution is my login hang/freeze fix which can be found at this link
https://discussions.apple.com/message/16013708#16013708

Macbook pro hangs on blue screen at startup

I've been having intermittent problems with my Macbook Pro starting up, but this is the first time it's completely failed to start up: I get the startup sound, the grey screen with apple logo, and then it just hangs on a blue screen, with a grey startup dial, and nothing happens. It was working fine up until this evening; it's confusing to say this, but it seems to have moods where startup is an issue. But I have taken it in several times for this very problem: the first time, they replaced my hard drive, the second I was told to reinstall OS X, and then add software back one program at a time. All I had on this machine was Adobe Creative Suite 4, nothing which would cause any issues. I don't even have any fonts on this machine!
Desperate to know what might be the problem; I've tried a few of the basic troubleshooting work arounds and none of them are working. Does anyone know what the issue could be?
Help!

Follow these documents.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/HT1379
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/HT1509
If you get a external USB or Firewire drive, you can hold c and boot off the installer disk #1 that comes with your computer, the second screen in is a Utilities Menu and Disk Utility.
Select the EXTERNAL DRIVE and Erase, format HFS+ Journaled GUID partition.
When that's completed quit Disk Utility and your back in the OS X installer, install OS X on the EXTERNAL DRIVE.
When that's complete quit and reboot hold down the OPTION KEY and select the External drive to boot from.
Now GRAB THOSE FILES!!!
After that you can do what you want to the boot drive, if you can't fix it, you can always install OS X again (without formatting) and it should leave your programs and files alone. But if something goes wrong you have a copy on the external drive.
You can choose to Disk Utility format and reinstall everything, OS X, programs and files as well.
If for some reason you can't access your internal drive, either booted from the install disk in Disk Utility or via the external drive, it's possible your hard drive died.

Macbook pro hang frequently!

My macbook pro 8GB is 10months old. I typically use it to surf the net. Recently, it slows down a lot and is always in "processing"mode .... (in another word - HANG!!!) what can I do?

First, back up all data immediately, as your boot drive might be failing.
Take these steps when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

Why is my macbook pro hanging on shutdown?

Hi,
     For the last few weeks my MBP has been hanging at shutdown or restart on the gray screen with the grey loading wheel. I tried leaving it on this stage for a day with an outcome of it still hanging.
      I read a thread on apple support that mentioned the same problem with a solution of uninstalling kaspersky anit virus which i had quite recently installed myself but after uninstalling the problem ceased for just one shutdown cycle.
     Additionally, I am able to shutdown or restart at the login screen and I have tried shutting down with the "reopen windows when logging back in" box both checked and unchecked and with windows open or closed of multiple programs.
     The list of programs currently installed are: Parellels Desktop (with windows 7 proffesional with every default installed windows program), memorex expressit label design studio for windows (the only non default windows program installed on my computer), Adobe CS5.5 Master Collection, Microsoft Office 2011 for mac os, Mozilla Firefox, Google Chrome, the Messages beta, Vuze, Tuneup, iBooks author, HP photosmart printer (and extensions), Adobe AIR and flash, and every default program that comes pre-installed on the late 2011 macbook pro. Every one of these programs is fully updated.
Please Help:)

Boot into the Lion Recovery disk (command-r) and select Disk Utility. Then run Repair Disk.

MacBook Pro hanging

Hi all,
Lately my MacBook Pro with Snow leopard has been hanging. Nothing will wake it up from standby so I have to keep the power button pressed for 5 secs. I just bought the thing a month or two ago and don't have much experience with the OS yet. I have a technical job, so I'd like a few pointers to get me started.
Can anybody tell me where to start digging? Interesting log files/applications etc.?
Thanks in advance,
Martin

Hi Martin,
the same for me. I am using a MacBookPro5,2 (2.66 GHz, 4 GB). Since a few weeks (since 10.6.3?) the system hangs when I wake it up after it was in hibernation (sleep mode or whatever you might want to call it). When I open the MBP, the system starts, HD spins but the screen remains black. Since the Apple logo on the cover is not illuminated, I assume that the whole LED panel remains dark.
Also, I tried to type my password into the darkness. But it seems that system doesn't come up. I checked "/var/log" for messages, but there is nothing helpful. Of course, the MBP informs me about an "Improper shutdown detected." But that's all. There is not a single line in the log files after I put the MBP into hibernation. To, it's seems that neither the screen nor the system really wake up.
The only thing I can do is to press the power button for 5 s.
BTW: Reinstalling 10.6.3 didn't help and zapping the PRAM did not help either.
Best regards
Message was edited by: ChiefExecutiveHacker

MacBook Pro hangs on Restart

(MacBook Pro, 2.53GHz, Intel Core i5, 4GM memory, 1067 MHz DDR3, OS 10.6.8)
Hello-
Lately my MacBook Pro has been hanging when I do a restart. Not always, but often enough to concern me. When I specify the restart, the desktop icons disappear in normal fashion, and I see my wallpaper, and then the machine goes no further. Additionally, I can access the Dock (it pops up when I move the mouse to the Dock's pop up location, and I can actually launch programs.
I should mention that I rebuild the directory about once a month with Alsoft Disk Warrior, and also that this is a dual boot system, having Boot Camp installed. (The hanging occurs when I'm booted in the Mac OS.) The machine has always had an occasional problem booting in Windows (7), perhaps one in ten boots where it cannot seem to "find" the Windows partition (gives me the frozen black screen, then a restart will find it just fine).
No changes have been made to the system recently, so I don't believe it to be a byproduct of an installation.
Any suggestions or shoulders to cry on greatly appreciated-

This usually occurs because an open process is corrupted and can not be shut down. Next time this occurs re-open the Finder from the Dock. Then:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
The problem can also be caused by corrupt log and/or cache files, so try booting into Safe Mode then restarting normally to see if this helps.

Macbook Pro Hangs on bootup

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