Macbook pro has flashing file symbol with ?

computer power up has flashing file symbol with ? mark in center. What does that mean?

Can not find the boot drive.
http://support.apple.com/kb/TS1440

Similar Messages

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  • Just turned on my MacBook and it has a flashing file symbol...Help?

    Switched on the MacBook and it has a flashing file symbol with a Question mark. What does this mean the user manual was rubbish...

    Welcome to Apple Support Communities
    It means that the MacBook couldn't detect any bootable partition to start from. It usually means that the hard disk is damaged, but it could also mean that your computer has forgotten the startup disk.
    First, turn off your MacBook and turn it on holding the Option (Alt) key, so you will see all bootable partitions in the display. If you can see the OS X partition, select it, and after starting, open System Preferences > Startup Disk, and select the OS X partition.
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  • Macbook Pro Mid-2010 Crashing Randomly with Mavericks?

    Hey gang,
    I recently upgraded to Mavericks right after purchasing a used Macbook Pro mid-2010. However, more frequently, the laptop has been crashing randomly, and it does not matter which programs/apps are running when it does. Below is the latest crash report. I am looking for help to avoid the nonsense of having to deal with the Genius Bar if at all possible.
    If anyone could help me out and lend a helping hand as to what's causing the problem and how to fix it, I would be eternally grateful! Thanks so much.
    Anonymous UUID:       REMOVED
    Wed Feb  5 21:02:19 2014
    panic(cpu 1 caller 0xffffff8010edc19e): Kernel trap at 0xffffff7f92da3d22, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff851d1dc040, CR3: 0x00000000281f507f, CR4: 0x00000000000206e0
    RAX: 0x00000000fffffda0, RBX: 0x00000000fffffda0, RCX: 0x00000000fffffda0, RDX: 0x0000000005ca79c0
    RSP: 0xffffff810209b980, RBP: 0xffffff810209b9c0, RSI: 0xffffff811d1dc9c0, RDI: 0xffffff80e2e90000
    R8:  0xffffff7f92dc10dc, R9:  0x00000000000004ad, R10: 0x0000000000000002, R11: 0x0000000005b20840
    R12: 0xffffff811d1dc9c0, R13: 0x00000000e00002c2, R14: 0x0000000005ca79c0, R15: 0xffffff80e2e90000
    RFL: 0x0000000000010246, RIP: 0xffffff7f92da3d22, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff851d1dc040, Error code: 0x0000000000000002, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff810209b610 : 0xffffff8010e22f69
    0xffffff810209b690 : 0xffffff8010edc19e
    0xffffff810209b860 : 0xffffff8010ef3606
    0xffffff810209b880 : 0xffffff7f92da3d22
    0xffffff810209b9c0 : 0xffffff7f92d97cd2
    0xffffff810209b9e0 : 0xffffff7f92d8585b
    0xffffff810209bb20 : 0xffffff7f92d83abd
    0xffffff810209bb70 : 0xffffff80112cc226
    0xffffff810209bb90 : 0xffffff80112cd821
    0xffffff810209bbf0 : 0xffffff80112cb28f
    0xffffff810209bd40 : 0xffffff8010eb6008
    0xffffff810209be50 : 0xffffff8010e26bb1
    0xffffff810209be80 : 0xffffff8010e139b5
    0xffffff810209bef0 : 0xffffff8010e1e003
    0xffffff810209bf70 : 0xffffff8010ec921d
    0xffffff810209bfb0 : 0xffffff8010ef3e26
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHDGraphics(8.1.8)[3B0E1776-E304-3C2F-AA61-F2E2283EBE 7A]@0xffffff7f92d79000->0xffffff7f92e38fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f914ba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f91778000
    BSD process name corresponding to current thread: firefox
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000010c00000
    Kernel text base: 0xffffff8010e00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 741360758015
    last loaded kext at 295522644872: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f91d17000, size 65536)
    last unloaded kext at 388102998030: com.apple.driver.AppleUSBUHCI          650.4.0 (addr 0xffffff7f9200b000, size 65536)
    loaded kexts:
    com.avast.AvastFileShield          2.1.0
    com.avast.PacketForwarder          1.4
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.GeForceTesla          8.1.8
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleIntelHDGraphics          8.1.8
    com.apple.driver.AppleIntelHDGraphicsFB          8.1.8
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBCardReader          3.3.5
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9500420ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Internal Memory Card Reader
    USB Device: Hub
    USB Device: Built-in iSight
    USB Device: IR Receiver
    Thunderbolt Bus:

    Didn't know Avast was so ****** haha. I removed it last night and also unchecked "automatic graphic switching" in the energy saver preferences. Then shut down my computer and went to bed. Woke up this morning and within five minutes, the computer crashed again. Here's the new report:
    (P.S. I read that this model of Macbook Pro has a known problem with GPU Panic -____-)
    Thanks for the help so far! I really appreciate it.
    Anonymous UUID:  
    Thu Feb  6 09:29:04 2014
    panic(cpu 2 caller 0xffffff7f86b53fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fc8c1000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff80f5bf3140 : 0xffffff8004822f69
    0xffffff80f5bf31c0 : 0xffffff7f86b53fac
    0xffffff80f5bf3290 : 0xffffff7f8521c53d
    0xffffff80f5bf3350 : 0xffffff7f852e8d9e
    0xffffff80f5bf3390 : 0xffffff7f852e8dfc
    0xffffff80f5bf3400 : 0xffffff7f8556d5be
    0xffffff80f5bf3530 : 0xffffff7f8530cd41
    0xffffff80f5bf3550 : 0xffffff7f8522308d
    0xffffff80f5bf3600 : 0xffffff7f85220bae
    0xffffff80f5bf3800 : 0xffffff7f85221af6
    0xffffff80f5bf38e0 : 0xffffff7f86189ba2
    0xffffff80f5bf3920 : 0xffffff7f8619955f
    0xffffff80f5bf3940 : 0xffffff7f861c751b
    0xffffff80f5bf3980 : 0xffffff7f861c757b
    0xffffff80f5bf39c0 : 0xffffff7f8619eff5
    0xffffff80f5bf3a10 : 0xffffff7f8616ad3e
    0xffffff80f5bf3aa0 : 0xffffff7f86166cc7
    0xffffff80f5bf3ad0 : 0xffffff7f86164816
    0xffffff80f5bf3b00 : 0xffffff8004ccb873
    0xffffff80f5bf3b90 : 0xffffff8004ccd76f
    0xffffff80f5bf3bf0 : 0xffffff8004ccb28f
    0xffffff80f5bf3d40 : 0xffffff80048b6008
    0xffffff80f5bf3e50 : 0xffffff8004826bb1
    0xffffff80f5bf3e80 : 0xffffff80048139b5
    0xffffff80f5bf3ef0 : 0xffffff800481e003
    0xffffff80f5bf3f70 : 0xffffff80048c921d
    0xffffff80f5bf3fb0 : 0xffffff80048f3e26
    Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@0 xffffff7f86b46000->0xffffff7f86b58fff
    dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f86b3e000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f85124000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f84eba000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85178000
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f86b41000
    com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C 2786]@0xffffff7f851cb000->0xffffff7f8543afff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f84eba000
    dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f851bb000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85178000
    com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADED 100A4]@0xffffff7f85445000->0xffffff7f856f1fff
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f851cb000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f84eba000
    com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f86 149000->0xffffff7f86213fff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f84eba000
    dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f851bb000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85178000
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f851cb000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:
    0x0000000004600000
    Kernel text base: 0xffffff8004800000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 584004891492
    last loaded kext at 265489557032: com.apple.filesystems.msdosfs
    1.9 (addr 0xffffff7f86c56000, size 65536)
    last unloaded kext at 326217985111: com.apple.filesystems.msdosfs
    1.9 (addr 0xffffff7f86c56000, size 57344)
    loaded kexts:
    com.apple.driver.AudioAUUC
    1.60
    com.apple.driver.AppleHWSensor
    1.9.5d0
    com.apple.driver.AGPM
    100.14.11
    com.apple.filesystems.autofs
    3.0
    com.apple.driver.AppleMikeyHIDDriver
    124
    com.apple.driver.AppleHDA
    2.5.3fc1
    com.apple.GeForceTesla
    8.1.8
    com.apple.driver.SMCMotionSensor
    3.0.4d1
    com.apple.driver.AppleMikeyDriver
    2.5.3fc1
    com.apple.driver.AppleUpstreamUserClient
    3.5.13
    com.apple.driver.AppleIntelHDGraphics
    8.1.8
    com.apple.driver.AppleIntelHDGraphicsFB
    8.1.8
    com.apple.driver.AppleSMCPDRC
    1.0.0
    com.apple.driver.AppleSMCLMU
    2.0.4d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
    4.2.0f6
    com.apple.iokit.IOUserEthernet
    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager
    4.2.0f6
    com.apple.Dont_Steal_Mac_OS_X
    7.0.0
    com.apple.driver.AppleHWAccess
    1
    com.apple.driver.AppleLPC
    1.7.0
    com.apple.driver.ACPI_SMC_PlatformPlugin
    1.0.0
    com.apple.driver.AppleMuxControl
    3.4.12
    com.apple.driver.AppleMCCSControl
    1.1.12
    com.apple.driver.AppleUSBTCButtons
    240.2
    com.apple.driver.AppleUSBCardReader
    3.3.5
    com.apple.driver.AppleIRController
    325.7
    com.apple.driver.AppleUSBTCKeyboard
    240.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
    1.0.0d1
    com.apple.BootCache
    35
    com.apple.iokit.SCSITaskUserClient
    3.6.0
    com.apple.driver.XsanFilter
    404
    com.apple.iokit.IOAHCIBlockStorage
    2.4.0
    com.apple.driver.AppleFWOHCI
    4.9.9
    com.apple.driver.AppleUSBHub
    650.4.4
    com.apple.driver.AirPort.Brcm4331
    700.20.22
    com.apple.iokit.AppleBCM5701Ethernet
    3.6.9b9
    com.apple.driver.AppleAHCIPort
    2.9.5
    com.apple.driver.AppleUSBEHCI
    650.4.1
    com.apple.driver.AppleSmartBatteryManager
    161.0.0
    com.apple.driver.AppleRTC
    2.0
    com.apple.driver.AppleACPIButtons
    2.0
    com.apple.driver.AppleHPET
    1.8
    com.apple.driver.AppleSMBIOS
    2.0
    com.apple.driver.AppleACPIEC
    2.0
    com.apple.driver.AppleAPIC
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    com.apple.driver.AppleIntelCPUPowerManagementClient
    216.0.0
    com.apple.nke.applicationfirewall
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    com.apple.security.quarantine
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    com.apple.driver.AppleIntelCPUPowerManagement
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    com.apple.AppleGraphicsDeviceControl
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    com.apple.kext.triggers
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    com.apple.driver.DspFuncLib
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    com.apple.vecLib.kext
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    com.apple.iokit.IOAudioFamily
    1.9.4fc11
    com.apple.kext.OSvKernDSPLib
    1.14
    com.apple.nvidia.classic.NVDANV50HalTesla
    8.1.8
    com.apple.nvidia.classic.NVDAResmanTesla
    8.1.8
    com.apple.iokit.IOFireWireIP
    2.2.5
    com.apple.driver.AppleHDAController
    2.5.3fc1
    com.apple.iokit.IOHDAFamily
    2.5.3fc1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport
    4.2.0f6
    com.apple.iokit.IOSurface
    91
    com.apple.iokit.IOSerialFamily
    10.0.7
    com.apple.iokit.IOBluetoothFamily
    4.2.0f6
    com.apple.driver.AppleSMBusPCI
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    com.apple.driver.AppleSMC
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    com.apple.driver.IOPlatformPluginLegacy
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    5.5.1d27
    com.apple.driver.AppleGraphicsControl
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    com.apple.driver.AppleBacklightExpert
    1.0.4
    com.apple.iokit.IONDRVSupport
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    com.apple.driver.AppleSMBusController
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    com.apple.iokit.IOGraphicsFamily
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    com.apple.iokit.IOSCSIBlockCommandsDevice
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    com.apple.iokit.IOUSBMassStorageClass
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    com.apple.driver.AppleUSBMultitouch
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    2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily
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    4.5.5
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    com.apple.driver.mDNSOffloadUserClient
    1.0.1b4
    com.apple.iokit.IONetworkingFamily
    3.2
    com.apple.iokit.IOAHCIFamily
    2.6.0
    com.apple.iokit.IOUSBFamily
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    com.apple.driver.AppleEFINVRAM
    2.0
    com.apple.driver.AppleEFIRuntime
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    com.apple.iokit.IOHIDFamily
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    com.apple.driver.AppleFDEKeyStore
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    com.apple.iokit.IOPCIFamily
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    com.apple.kec.corecrypto
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    com.apple.kec.pthread
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    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9500420ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Internal Memory Card Reader
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Built-in iSight
    Thunderbolt Bus:

  • My macbook pro has white screen with flashing folder.

    my macbook pro has white screen with flashing folder.
    i called the repair services and they say its hard disk problem
    so i would like to ask everyone here if the problem would be solved if i just changed the original hard disk to a ssd myself or do i realy need to let them repair for me.
    ps : i dont have warranty

    See A flashing question mark appears when you start your Mac. I would suggest you try reinstalling OS X.
    If you are running Snow Leopard:
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    If you are running Lion or Mountain Lion:
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • MacBook Pro flashes file folder with question mark and startup manager will not run

    My son's MacBook Pro won't boot (gets the flashing file folder with question mark).  When I try to open startup manager (holding "option" key during boot does not do it).  Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store.  Any further suggestions?

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

    MacBook Pro 2009
    Model Identifier: MacBookPro5,1
    Processor  2.4 GHz Intel Core 2 Duo
    Memory  4 GB 1067 MHz DDR3
    Software  OS X 10.8.5 (12F45)
    Iphoto '11
    Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
    "Your photo library is either in use by another application or has become unreadable"
    Offered solution doesn't work:
    Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
    I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
    I can't download photographs from my iphone or my digital camera.
    Any ideas on how I can solve this problem?
    There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
    Many thanks,
    Ed

    I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
    You can't "copy" your photos to the "library manager", there is just no way to any such thing.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.

    My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
    Will not show up in safe mode, will not show when started from Windows 7 DVD.
    I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
    Can see the PC volume from Mac side with files.
    I've looked at all the online solutions so far and have tried most of them without success. Please help!
    Specs:
    2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro5,2
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          3.06 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          6 MB
      Memory:          4 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP52.008E.B05
      SMC Version (system):          1.42f4
      Serial Number (system):          7302300GANE
      Hardware UUID:          B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
      Sudden Motion Sensor:
      State:          Enabled

    EDIT: RESOLVED
    For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
    Specifically, the posts by Dunsany and valkyr did the trick.  I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally.  I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
    Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again.  I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time.  Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black.  I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
    Hope this helps someone else!

  • I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?

    I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?
    All the information that I had input on Quicken is gone. I have to have the external hard drive that I use to back up to be able to use quicken now. It is as if it was erased from the laptop hardrive

    Try repairing permissions. My favorite way is with a utility called AppleJack. Info and download here. It's free. It only works when you boot in Single User Mode. When restarting or booting, hold down the Command key and S keys.
    You will get a very different startup screen that looks like the Terminal app has hijacked the screen. Just let the lines of text scroll by. When that happens you will get a text entry prompt. Type in "AppleJack" without the quotation marks.
    A DOS looking menu will appear. Choose 1 or d to run Disk Repair. If you get a message that Disk Repair found and corrected errors, run it again. Repeat until you get the "your disk appears to be ok" message. This rarely happens with my experience, though. This does the same thing as as booting from an external drive and running Disk Utility's repair. Only, no external drive is required!
    Next, choose 2 or p to repair disk permissions. This will take a little while. AppleJack warns that it will take up to an half hour to run repair permissions. It'n never taken more than about ten minutes for my MacBook Pro.
    As permissions are repaired, you will see each repair scroll on the screen. When done, the menu returns, choose q to quit. Then at the prompt, enter "exit" without the quotes. Your MacBook Pro should restart into Mac OS normally after this.
    Hope this helps.

  • Hi, when powering up my macbook pro, when the apple symbol appears the screen flashes pink, can anyone advise whats up?

    Hi, when powering up my macbook pro, when the apple symbol appears the screen flashes pink, can anyone advise whats up?

    You can try a system reinstall:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • My MacBook Pro has 10.5.8 but came with 10.5.7 install disc and won't boot up and can't reinstall

    My MacBook Pro has 10.5.8 but came with 10.5.7 install disc and won't boot up and can't reinstall.
    the disc is spinning and I see the apple on the screen with the spinning gear and after a while it just turns off OR the few times it does get past that point when I go into disc utility it tells me that it can not install on this machine!
    It's driving me crazy, please help!!!

    Welcome to the Apple community.
    I'm not entirely sure I follow you here, home sharing comes with iTunes 10.2, so far as I am aware even iTunes 10.6.1 only requires OS X 10.5.8 or better. On that basis I'm not sure why you think you have a problem.

  • When I power up my Mac-Pro I only get  a flashing file folder with a ? inside the folder. I suspect my hard drive is maxed to capacity can anyone help me as to what I should do?

    When I power up my Mac-Pro I only get  a flashing file folder with a ? inside the folder. I suspect my hard drive is maxed to capacity can anyone help me as to what I should do?

    Whatever the problem is you no longer have a bootable system. You need to try reinstalling OS X.
    Reinstall Snow Leopard without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • HT1661 My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy.  I need to access the dead drive on the MBP via a 2008 iMac. Best options?

    My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy.  I need to access the dead drive on the MBP via a 2008 iMac. Best options?
    I have ordered a 800 firewire to 800 firewire cable and am hoping to use the target mode option to copy files from the MBP.
    Is this possible?
    Hope so!
    Any advice and or help would be greatly appreciated.
    Many thanks,
    Neil

    Thanks Ogelthorpe.
    Just bought an enclosure to try that also.
    Hoping the MBP isn't really dead but just feigning death
    Fingers crossed.

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