Macbook Pro has no sound and needs to reboot after sleep-mode.
A few days ago, a friend of me wanted to do an hackintosh on his computer, i didn't like this idea but i helped him.. I had to install a so called program osx86 and multibeast and uniboot.. After all we didnt do the hackintosh at all but more important i removed the program and files but then suddenly my sound stopped working, i had this problem before with the red light but this was something different, at sound in my preffences there are no input or output devices not even my speakers or microphone.. After that i couldn't set the macbook in sleeping mode because it can't go back to normal anytime.. only when i hold the power button.. also when i start the MacBook i get a message that the computer restarted because of a problem every time! Please help me i don't know what to do..
I've read some pages with this problem that you have to upload your kernel message in console so i did this i got 5 of them this is only 1:
Wed Sep 12 12:35:40 2012
panic(cpu 0 caller 0xffffff8002cbfefe): "Error 4 trying to transition CPU 1 to OFF"@/SourceCache/xnu/xnu-2050.7.9/osfmk/i386/acpi.c:179
Backtrace (CPU 0), Frame : Return Address
0xffffff80a3cbbc70 : 0xffffff8002c1d5f6
0xffffff80a3cbbce0 : 0xffffff8002cbfefe
0xffffff80a3cbbd40 : 0xffffff7f83fff075
0xffffff80a3cbbd70 : 0xffffff7f8400250a
0xffffff80a3cbbd90 : 0xffffff80030596de
0xffffff80a3cbbde0 : 0xffffff8003074a12
0xffffff80a3cbbe20 : 0xffffff800303c14e
0xffffff80a3cbbe60 : 0xffffff8003036742
0xffffff80a3cbbeb0 : 0xffffff80030401d4
0xffffff80a3cbbef0 : 0xffffff80030402af
0xffffff80a3cbbf30 : 0xffffff8003045b8a
0xffffff80a3cbbf80 : 0xffffff8003045cb9
0xffffff80a3cbbfb0 : 0xffffff8002cb2677
Kernel Extensions in backtrace:
com.apple.driver.AppleACPIPlatform(1.6)[30560B54-EE96-3FCB-BFDB-95FEF56D5163]@0 xffffff7f83ff5000->0xffffff7f8404bfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f83784000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8324d000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000002a00000
Kernel text base: 0xffffff8002c00000
System model name: MacBookPro5,3 (Mac-F22587C8)
System uptime in nanoseconds: 786227778005
last loaded kext at 145417769819: com.apple.filesystems.ntfs 3.10 (addr 0xffffff7f84d88000, size 368640)
last unloaded kext at 274320720028: org.navi.OemSMBIOS 1.0.0 (addr 0xffffff7f83856000, size 24576)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.1.20
org.virtualbox.kext.VBoxNetFlt 4.1.20
org.virtualbox.kext.VBoxUSB 4.1.20
org.virtualbox.kext.VBoxDrv 4.1.20
com.squirrels.airparrot.framebuffer 2
com.squirrels.driver.AirParrotSpeakers 1.7
org.usrsse2.NVClockX 1.0.2d1
org.mozodojo.ITEIT87x 1.0.3
org.mozodojo.NuvotonNCT677x 1.0.1
org.mozodojo.WinbondW836x 1.0.1
org.mozodojo.IntelCPUMonitor 1.0.1
org.netkas.FakeSMC 4.2.0
org.tgwbd.driver.NullCPUPowerManagement 1.0.0d2
es.osx86.driver.EvOreboot 1.0.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.GeForce 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.nvenet 2.0.19
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBOHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IO80211Family 500.15
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.NVSMU 2.2.9
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.30f3
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320,07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
Thanks!
The last gasp is an OSX reinstall. If that fails, then the genius bar is the best option.
Ciao.
Similar Messages
-
MacBook Pro has no sound at all. Called Apple and they said to reinstall OS X.
I have recently discovered that my MacBook Pro has no sound except for the startup chime. I called Apple and they told me to reinstall OS X because something went wrong in the OS. Is there any other way to fix this?
That's a really overly simplistic answer to your problem. Re-installing OS X doesn't always fix every problem. Yes, it might in your case, but it might not. Are you still under warranty? Either way, I'd take it into your local Apple Store and show them the problem and let them fix it. If the system has to be installed anew, so be it. But rule out other problems first.
Before you do anything, make sure that you have a back-up of your data, applications, etc. If you don't already have a back-up scheme, get an external hard drive and use Time Machine to back up your computer. Then take it into the Apple Store.
Good luck,
Clinton -
i have a macbook pro 10.6.8 and need to upgrade to mavericks 10.9 what do i do - i also have a paralel for windows with company software and quikbooks.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
If this is a company computer or is used with company software, I suggest you do not upgrade to Mavericks without first checking with your company. Older software may not work with Mavericks. Some of it may need upgrading, and that may be something your company is unwilling to pay for. -
My MacBook Pro has no sound every time it try to turn it up it displays a round cirlce with a line through it.
Hi DeathDrone,
Welcome to the HP Community! I will be happy to help with your sound problems. However, I will need some additional information to better assist you. What is your operating system? What is your product number?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
I have a mid 2010 macbook pro with 4GB memory and need to purchase an additional 4 GB to. Do I need to purchase 8GB of memory to upgrade or can a 4GB upgrade be placed next to the existing memory?
You need to purchase 8 GBs as two 4 GB modules. Must meet these requirments:
Maximum Memory
8.0 GB
Memory Slots
2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM -
99 or 100% when it says Premiere Pro has stopped working and needs to close. What's going on?
I am using the premiere pro trial at the moment and have been trying to render a video for a solid week now. My computer is far more powerful then the recommended specs and yet it still takes 2 hours to attempt to export a 3 minute video (that isn't even heavily edited) and not only that but it will get to 99 or 100% when it says Premiere Pro has stopped working and needs to close. I have used earlier versions of the product before and never had such problems, even my 2 year old laptop could breeze exporting. What's going on?
Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
I have 64 bit OS and processor, Intel i5 - 4670K quad core clocked at 3.40 GHz. 12 GB of RAM. And a GTX 770 with 2GB of video RAM.
Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
Thank you for the help! Any suggestions? -
Macbook pro has slowed considerably and spinning beach ball appears lots
My Macbook pro has slowed considerably and spinning beach ball appears lots recently.
After I installed 10.5.7 it started happening. When I open anything including system prefs and apple apps the ball appears. I'm on 10.5.8 and it seems to be either as slow or slower. Startup is a bit faster now, but it'll go to the beach ball before I even do anything remotely intensive on the system.
My computer is almost 3 years old but I don't install any weird software on it and have 30% of my system disk free. I'm an audio guy and use logic, pro tools and generally keep my computer clean.
I've tried starting another user account to check if its my original user that has the issue, but thats just as slow too.
Please help...
Thanks
Oh yeah, I repaired disk permissions too but it hasn't seemed to have changed anythingThanks for the reply Dale.
I have just tried that and Disk Utility said my MAc HD appears to be ok....????
So I don't really understand what else I can do...
I tried using Onyx a couple of months ago but it seemed to make things worse and more temperamental.
If there is a next level of solutions I could try it would be much appreciated.
This is what appears when I verify or repair the permissions... I doesn't change if I repair them though.....
Verify permissions for “Macintosh HD”
Reading permissions database.
Reading the permissions database can take several minutes.
ACL found but not expected on "private/var/root/Library/Preferences".
ACL found but not expected on "private/var/root/Library".
ACL found but not expected on "private/var/root".
Permissions differ on "System/Library/CoreServices/AirPort Base Station Agent.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Library/Application Support/ProApps/Internal Plug-Ins/BrowserKit/iLife.bkplugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "System/Library/PrivateFrameworks/BrowserKit.framework/Versions/A/CodeResources ", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/Leopard Panels.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "usr/lib/ruby", should be lrwxr-xr-x , they are drwxr-xr-x .
Permissions differ on "Applications/iTunes.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/ CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/CodeResou rces", should be -rw-rw-r-- , they are lrw-rw-r-- .
ACL found but not expected on "Applications/TextEdit.app".
Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
ACL found but not expected on "Applications/Time Machine.app".
Permissions verification complete
Thanks for your help
Owen -
Elements 11 on macbook pro has stopped working and i can't re-install as its no longer available?
Elements 11 on macbook pro has stopped working and i can't re-install as its no longer available?
Further info:
Running on a macbook pro.
Purchased through the apple app store.
Worked fine prior to mavricks update.
I have read where others have had this issue, the general response has been that they have had no support from adobe in resolving the problem. One guy said he managed to get issued a new download of the softwear that works fine with mavricks.
so there is a fix avalible but for some reason its not been a general update for all customers with premier elements 11? -
My Macbook Air has no sound and the volume is locked?
My Macbook Air has no sound and the volume is locked?
Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers / Headphones
Make sure that Mute is not enabled.
2. Remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it. -
My MacBook Pro has been wiped and locked, who can I contact to help me solve this problem?
HI there,,,
My MacBook Pro has been wiped and locked. It is requesting a PIN consisted of four numbers only.
Who do I contact to help me solve this problem?I do not know what really happend. however, my Mac is requesting a four digit PIN to open and I really have now idea what those numbers might be. when I contacted my son, he sugested that it is locked or wiped. I have all the official and required papers to claim that I am the rightful owner of the product.
who do I contact or what should I do to solve this problem?
Looking forward to hearing from you.
Sarah Zabrmawi -
I have ps cs4 for mac version with the dvd, but my macbook pro has no dvd player, need download
i need a download version of pscs4 for mac since my new macbook pro has no dvd player. I have the licensed version on dvd.
if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial number.
if you have a download problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems. -
My Macbook Pro has become slow and sometimes it hangs. How can I make it work fast and normal.
My Macbook Pro has become very slow and it sometimes hangs. How can I make it work faster and normal? I used Etrecheck and got the report below;
EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 18:05:25 GMT+1
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 1:50:52
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Machintosh HD (disk0s2) / [Startup]: 499.25 GB (465.33 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Login Items:
iTunesHelper
Dr.Web Light
Dropbox
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.0.0 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
iGetter Extension: Version: 2.9.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
iGetter Plugin: Version: 2.9.2 Support
iGetterScriptablePlugin: Version: 2.9.2 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% Dropbox
3% WindowServer
0% fontd
0% Microsoft Word
0% Microsoft Excel
Top Processes by Memory:
242 MB drwebd
176 MB Dropbox
147 MB Dr.Web Light
86 MB WindowServer
82 MB App Store
Virtual Memory Information:
43 MB Free RAM
1.68 GB Active RAM
1.65 GB Inactive RAM
641 MB Wired RAM
421 MB Page-ins
0 B Page-outsMeli070,
uninstall Dr.Web Light. -
My MacBook Pro has no sound, but the volume setting works
My 15' MacBook Pro 2012's sound is not working. You can still change the volume by pressing F10 to F12, but not actual sound comes out. The headphone jack is not red (although I have experienced that problem before and fixed it). Whether the headphones are plugged in or if they aren't, there is still no sound. I am running on OS X 10.7.5 with a 2.6 GHz Intel Core i7 Processor, 8GB 1600 MHz DDR3 Memory and the storage capacity is 749.3 GB total.
Have you tried a PRAM reset?
http://support.apple.com/kb/ht1379
Ciao. -
My MacBook Pro has gone off and now won't turn on or charge
Lastnight my MacBook Pro had full battery and then suddenly
went off, I tried to turn it back on and it wouldn't. Then I plugged in the charger and usually the little green light on the charger comes on and it didn't. It still won't turn on. Help pleaseThe adapter may be the problem > Troubleshooting MagSafe adapters
If the adapter appears to be ok, try the troubleshootin steps mentioned here. -
MacBook Pro has no sound, no way to adjust volume, and will not play music.
My MacBook Pro seems to have lost all of its audio functions. I cannot adjust my volume using the keyboard controls, or through the button at the top of my desktop screen, or even through System Preferences. I get the normal volume adjust screen, but it is faded, and there is a symbol over it indicating that I cannot adjust anything. When I go into the Sounds menu from System Preferences, there is nothing for me to select under Input or under Output. My computer makes no noise, whether I'm using iTunes, watching a video, or anything. I cannot play music. My songs simply won't start, and when I skip to any given part of a song, the music still refuses to play. I am not getting the red light from my headphone port. I tried to remove any dust that may have collected in the headphone port, and I've even tried to reset my NVRAM and PRAM. I also updated to OS X Mavericks 10.9.2. Nothing helped. I remember that my MacBook was working perfectly fine all of yesterday, but at one point later in the evening, I tried to plug in my headphones to play music, but nothing would play. I opened Spotify, and it gave me a message that my speakers were broken (I was using the internal speakers). That's when I first noticed the issue. Is there anything else I can try before going to the Apple Store and having them try to fix it? Thank you very much, I appreciate any help.
The last gasp is an OSX reinstall. If that fails, then the genius bar is the best option.
Ciao.
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