MacBook Pro has sand under mouse track, how do I get it out?

My girlfriend's MacBook Pro recently got sand under the mouse pad. How do I get the sand out without bring it in for a repair?

Can of air???

Similar Messages

  • Just got a new Macbook Pro with Maverick. In Mail, how do you get the format bar to show?

    Just got a new Macbook Pro with Maverick. In Mail, how do you get the format bar to show?

    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

  • My MacBook Pro is running very slow. How can I check is out?

    .My MacBook Pro is running very slow. How can I check is out?

    Backup your data.  Your disk/SSD may be failing.
    What has changed lately?
    - Has your disk/SSD filled up recently?
              How much free space? 
              Less than 10 GB? 
              Less than 20 GB?
    - Did you upgrade OS X recently (for example from 10.8 to 10.9 or 10.9 to 10.9.1)?
    - Have you installed any 3rd-party software recently?
    Run Disk Utility (from the Applications  > Utilities folder).
    - Click on the system disk (Macintosh HD) and Verify Disk.
    - Does it report errors or does it finish normally?
    Try an SMC Reset.
    http://support.apple.com/kb/HT3964
    Boot in Safe Mode.
    http://support.apple.com/kb/HT1564
    When in Safe Mode does it operate normally?
    After rebooting in normal mode is it faster?

  • I lost my  install dvd for my Macbook pro 17" 2.53 i5. How can I get that?

    I lost my  install dvd for my Macbook pro 17" 2.53 i5. How can I get that?

    You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee.
    You'll need to have the model and/or serial number of your Mac available.
    If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html  Another resource:  International Support Phone #s.

  • My macbook pro has kernel panics very often, how can i solve this

    my macbook pro has kernel panics very often. It restarts itself or freezes. how can i solve this?

    Start here >   OS X: About kernel panics
    If you can't resolve the problem, copy and paste a log file in your Reply please.

  • My MacBook pro has been hacked, 20 viruses-ClamXav doesn't get rid of them.  How can I do this?

    I have MacBook Pro Retinam Late 2013 running Yosemite 10.10.1.  There is a vulnerability which Apple is working to fix in the next update.  I fell victim to this by using the Search box to find something in my system.  This opened my email, which left no protection!  (Thanks very much, APPLE!).  Hackers immediately invaded my system, stole my contacts and passwords.  I called Yahoo and got my passwords changed, but KEYCHAIN has been hacked as well.  ClamXav found 20 issues on my system!  However, ClamXav only discovers the issues, does not fix or quarantine them.
    I need a GOOD AV program.  Can anyone suggest a program that could eradicate this malicious email invasion?

    For fastest, most efficient answers to questions such as this, visit the ClamXav Forum
    pjscello1 wrote:
    I have MacBook Pro Retinam Late 2013 running Yosemite 10.10.1.  There is a vulnerability which Apple is working to fix in the next update.  I fell victim to this by using the Search box to find something in my system.  This opened my email, which left no protection!  (Thanks very much, APPLE!).  Hackers immediately invaded my system, stole my contacts and passwords.
    The vulnerability you seem to be talking about only lets the sender know you have a valid e-mail address. It is not known to allow hackers to get into your computer in any way unless you gave them physical access or approved shared access over the network. If your contacts were compromised, chances are much greater that they were obtained from the account on Yahoo's server, which happens all the time. Changing your password is the correct solution to that.
    I called Yahoo and got my passwords changed, but KEYCHAIN has been hacked as well.
    What evidence do you have of that?
    ClamXav found 20 issues on my system!  However, ClamXav only discovers the issues, does not fix or quarantine them.
    ClamXav will delete or quarantine any infected file, but you should never allow an A-V program to do that with e-mail as it will corrupt the mailbox index which could lead to several issues going forward. See Dealing with Infected Files. There is no such thing as fixing infected files on a Mac. They are either malware and need to be deleted or safe files.
    Again, you can get much better information on the Forum if you will post more information about what was found where using the following procedure:
    To get detailed infomation on what ClamXav has found, after completing the scan, click in the top pane of the ClamXav window where it shows the Infection / File Name / Status to make sure it's in front and type the key combinations <Command>-A, <Command>-C (or choose "Select-All", "Copy" from the "Edit" menu) to copy the information to your clipboard, then come back here and type <Command>-V or choose "Paste" to show us what was found where.

  • My Macbook Pro will not boot up.  How can I get to the time machine back up?

    When I turn on my Macbook Pro, it gets to the gray screen with the Apple logo and the spinning beach ball and stays there.  I use Time Machine with a Seagate external harddrive to back up my files.  I at first thought recovery meant using Seagates's Replica software, so I followed the instructions, inserting the recovery CD and booting up to the C drive.  The Seagate tecnical support person informed me that I was in error and that because I was using Time Machine, the Replica recovery CD would not be useful to me.  Now I have two problems.  I can't boot up, and I can't get the Replica CD out of the C drive.  So I have several questions.  How do I remove the CD?  There doesn't appear to be a place to use the old paper clip method.  Once I've removed the CD, how do I reinstall the OS?  I don't seem to have a hard copy of Mavericks that should have come with this laptop.

    historyrocks wrote:
    How do I remove the CD? 
    Restart, hold the mouse button down as it boots, it should be ejected.
    historyrocks wrote:
    Once I've removed the CD, how do I reinstall the OS?  I don't seem to have a hard copy of Mavericks that should have come with this laptop.
    Lets take this step by step…
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    If that fails let us know what happened.
    Power off & disconnect your Time Machine disk and any other external disks just for now (so we know it is safe & not causing this issue).
    Reboot & hold alt - it will take you into the 'boot picker' it will list all available boot disks. Make a note of how many disks appear and what the names are - let us know here.
    You could try picking the 'recovery partition' if available. That should eventually show you a screen where you can select Disk Utility in the list of options…
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    Select the 'First Aid' tab
    Repair any disk damage that is reported via 'verify'. Then select the 'Macintosh HD' & repair the permissions too.
    Recovery mode explained…
    http://support.apple.com/kb/HT4718
    If you have no recovery partition you can use 'Internet recovery mode' (Command+Option+R at startup) - this downloads enough to repair & install 10.9. Try to use an ethernet connection for the internet - it can be many times faster & more stable than wifi.
    Once that completes reboot, hold alt & select your main boot disk (maybe Macintosh HD) if it is available.
    The recovery partition can also be used to download & install 10.9.3. However you should probably see what state the Mac's boot disk is in. It's possible that erasing & reinstalling is the only option. If you go down this route you can restore the Time Machine backup, but it's better to see if it can be fixed first.

  • I just bought a new MacBook Pro Quick Time 7 icon but how do I get it to work? Do I need to purchase an additional update?

    I just bought a new mac book pro. It has Quick time 7 icon on it but how do I make it work? I am a student and have a quick time video I need to play but the video won't play. Do I need to purchase an update on Apple?

    It has a question mark inside the quick time logo everytime I click on it
    If you mean you are trying to play a file and the QT icon with a quesion mark appears in the display area, then this means the play has reached a programming disjunction and doesn know what to do—i.e., the player recognizes the content but something is preventing proper playback is telling the user it has a question as to how the content is to be played. In such cases you normally have to determine what content, what file container, and which player version is involved before you can decide how to best fix the problem.

  • Acrobat Quit Unexpectedly error message on MacBook Pro after purchasing and downloading.  How do I get it to run??

    I just purchased the Acrobat XI Pro Subscription online.  After downloading the software and receiving the message that the installation was complete I tried to open the software to no avail.  It starts to open with a "please wait while we launch Acrobat..." screen, then I get an error message "Acrobat Quit Unexpectedly"  with options to Ignor, Report, or Reopen.  I've sent the report, but no matter how many times I try the 'Reopen' or 'Ignore' options the software will not open.  I'm running a MacBook Pro with Mac OS X version 10.7.5.
    Any suggestions on how to get the software to work.  I've tried uninstalling and reinstalling to no avail.
    Any help would be appreciated.

    Hi Ron,
    Please try the steps below and let me know if it worked for you.
    Delete all the files from following folders:
    [Home]/Library/Application Support/Adobe/SLStore
    [Home]/Library/Application Support/Adobe/SLCache
    And, delete all files from following folder except cache.db
    [Home]/Library/Application Support/Adobe/AdobePCD
    Then launch Acrobat and try to activate and check.
    Regards,
    Rave

  • If I have a MacBook Pro with Leopard on it. How do I get Snow Leopard so I can upgrade to Lion and Mountain Lion?

    I cannot find Snow Leopard to buy so I can upgrade eventually to Mountain Lion on my MacBook Pro with Leopard on it.

    Glad to help.
    Next, some PPC applications that were supported in Leopard and SL will not run because ML does not have Rosetta.  Read this table to see if you have any applications that will not run: http://roaringapps.com/apps:table
    Also, pardon the possible insult but: BACKUP BACKUP BACKUP
    Many have decided to go back from ML (not questioning their decision, just saying they do), and with no solid image of what they had, they have a long road of re-construction ahead.

  • I have and older macbook pro thats a 10.6.8, how do i get Imovie on my laptop?

    I've been trying to get Imovie on my laptop for a day now. I was going to download the app but i saw that your computer has to have a OS X 10.7.4 or later operating system. is there a later version or anything that i can install? please help!!!

    Try https://discussions.apple.com/thread/3886572?start=0&tstart=0

  • My Mac book pro has been infected by findgala; how can i get rid of it?

    Cannot get rid of this bloody virius....would appreciate it if someone could show me how to burn this out of my system?  I'm not the most up to date person in regard to how my Mac works, so any advice will need to be dumbed down a little.
    Thanks

    Backup your data off the machine to a external storage drive, do not use TimeMachine or bootable clones, disconnect.
    Unistall Chrome and/or Firefox.
    Head to System Preferences and create a new Admin account, log into it and delete the first one, reboot then recreate it.
    Log into the originally named account, use ClamXav to run a scan on the external drive and transfer just files back into Pictures, Music, Documents etc folders, nothing into Library!, don't erase the external drive.
    See if your problems continue, and if they do then your looking at infection in your Admin privledged folders, thus a command r or commnad option r held at boot to erase the entire Macintish HD partition and a resinstall of OS X from Apple's servers, need your AppleID and password.
    Step by Step to fix your Mac

  • My macbook air has randomly wiped itself clean how do i get my files back?

    i have been on vacation when i got back home i opened my mac and it had been completely wiped clean any suggestions on how to get my files back?

    Then you have a problem...
    Did anyone else have access to it while you were gone? Exactly what state was it in when you fired it up? They can't just spontaneously wipe themselves.

  • My MacBook Pro battery does not charge. How do I get it to work again?

    I have tried resetting the SMC, but am not sure if I have reset it or not.

    Model Information:
      Serial Number:          9G1470YEYD3MA
      Manufacturer:          DP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          201
      Hardware Revision:          2
      Cell Revision:          158
      Charge Information:
      Charge Remaining (mAh):          4942
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5524
      Health Information:
      Cycle Count:          63
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          -798
      Voltage (mV):          12054
    Mine just started doing this within the last week.  When I have it plugged in, it says I have 16 minutes left on the battery but unplugged, I'm at 90%
    Kim

  • I accedentily deleted my pages on my Macbook pro. And dont have 20$ how can i get it back for free?

    I really need it for my project due NEXT week! Help me!

    Time Machine backup?
    Even without an external drive as long as you have Time Machine turned on you can go back a limited amount to restore.
    local snapshots are made hourly in the background.:  http://support.apple.com/kb/HT4878

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