MacBook Pro Help- Chinese Input Trackpad

I'm trying to use the Chinese input trackpad option where you write characters on the trackpad and then select them, but whenever I select a character, it doesn't show up on the screen. It used to work before. How can I fix this?

is there any solution on this?

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I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it

I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it doesnt work

Hi Timia,
If you are using Safari as a web browser :-
Open Safari, go to Safari menu > Preferences > General, and put Google as the homepage. Then, choose Google as your default search engine.
If you are using Google Chrome as the web browser :-
Open Google Chrome.
In the top right corner of the page, click the Chrome menu Chrome menu > Settings.
In the "Search" section, select Google from the drop-down menu.
Let me know if you still experience any issue.
Regards,
Aadesh

Macbook Pro's keyboard and trackpad aren't functioning well, please help, thank you!

Dear Apple Support and Apple Communities,
hopefully this question will be easily understood and will be answered with answers that can help, useful and beneficial. I will explain the problem, story that I guess began the problem, specs and information of the Notebook and so on.
I love products produced by the brand, Apple, but they can get broken, ruined or destroyed. So, I do try my best to take care of devices that I have well. Although, my father bought a Macbook Pro last year, around November or December, 2013(I THINK). I don't think it's very old, maybe 3 - 5 months, but it should be in a good condition. I have dropped it many times, hopefully that won't effect the problem. Now, the problem, the Notebook is a beautiful device that I would love to keep using, but I don't really know how to use it properly and in the CORRECT/RIGHT/GOOD/SAFE way. If possible, can you list methods/ways to do those things? If so, thank you! Anyway, back to the topic, the Notebook's keyboard has a problem, some keys aren't responding, especially the alphabets/letters, I guess some other keys worked because I did the PRAM RESET. Anyway, the trackpad is also not functioning well, sometimes, when I right click the trackpad or when I click the entire surface with one finger(RIGHT CLICK OR SOMETHING ELSE), it would left click, I found a way to fix is, put the Notebook to sleep by closing the cover, hopefully that's alright. Anyway, it all began, I guess, when I was brushing my teeth. I dislike to waste time, so I used the Notebook and brushed my teeth simultaneously. I guess Saliva was being produced because of the acidic substance(TOOTHPASTE)? Anyway, my mouth had a lot of liquid in it, could have been Saliva, water and toothpaste. So, Physics, natural forces, Gravitational force occurred, some of the liquid left my mouth and onto the keyboard. I didn't panic because I think I heard that keyboard could not or did not suck in a lot of liquid, but I did clean it up. Anyway, the Notebook including the keyboard and trackpad were functioning like normal. I guess after three hours, something happened to the Notebook. I think I was using Safari in FULLSCREEN MODE and suddenly an application or software for another application appeared. It was requesting permission for an update, I think. I updated it and suddenly, the Notebook went haywire. Probably not immediately, but I guess the Notebook did go haywire. I tried searching for ways to fix it, but not much could fix or solve the problem. Hopefully your answer-s will fix or solve the problem, thank you.
Specs :
MacBook Pro
13-inch, Mid 2012
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 1024 MB
Serial Number (COULD BE DANGEROUS AND RISKY TO BE GIVEN)
Software OS X 10.9.2 (13C64)
Built-in Display
13-inch (1280 x 800)
Intel HD Graphics 4000 1024 MB graphics
Memory (4 GB)
The Mac contains 2 memory slots, each of which accepts
a 1600 MHz DDR3 memory module. All memory slots are currently in use.
INFORMATION
The Notebook has a few dents, I guess. I tried to open the keys to check for toothpaste or liquids. My brother told me that toothpaste is dense, probably the answer? My other brother told me that the keyboard and/or trackpad are/is "shocked"(LIQUID AND ELECTRICITY, NOT SUCH GOOD COMBINATIONS). Hopefully this is enough to be counted as detailed and informative. Thank you for your time! Take care!

Take it to an Apple Store for diagnosis and repair. This will not be free, dropping the Mac and dropping liquids on it are not covered by the warranty.

Late 2007 Macbook Pro HELP!!!

Hello Everyone!
I'm new to this forum and looking for any help possible due to my lack of tech. savvy knowledge. We have a Macbook Pro late 2007 model and we are attempting to connect this laptop to our new television in order to stream online movies, etc. This is the following t.v.:
http://www.bestbuy.ca/en-CA/product/lg-electronics-lg-42-720p-plasma-hdtv-42pj55 0-42pj550/10140848.aspx?path=e4190dbbf5275d123ab097630f740c03en02
This is the following Laptop:
http://support.apple.com/kb/sp13
With all the available cords and connectors available on the Apple website, does anyone know which cord I will need to buy to be successful in watching streaming movies on my television. And whether or not this is even possible.
Any help is greatly appreciated.
Thanks

For video you would need either a DVI to HDMI cable or a DVI to VGA cable. Either one would work based on the inputs the TV has.

Macbook Pro with Retina Display Trackpad double tap not working

I just got my macbook pro with retina display and updated it to mountain lion. When I double tap text, it doesn't highlight it like it used to on my old macbook.
I tried to so the trackpad update 1.0 but it says it is not supported on your system. What does that mean?? And even holding and highlighting doesn't work. is anyone else having the same problem?
PLEASE HELP!!!!!

You could try updating your apple TV and then restarting it. Bit of a guess.

Slow Running Macbook Pro Help needed please

Macbook is running increasingly slow.
Any help would be much appreciated.
Please see report below.
Thanks in advance.
EtreCheck version: 2.1.8 (121)
Report generated 17 March 2015 11:48:14 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (17-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro6,1
    1 2.53 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 709
Video Information: ℹ️
    Intel HD Graphics - VRAM: 288 MB
    NVIDIA GeForce GT 330M - VRAM: 512 MB
        Color LCD 1920 x 1200
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 9 days 0:51:29
Disk Information: ℹ️
    Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (310.72 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.25 GB Online
    HL-DT-ST DVDRW GS23N
USB Information: ℹ️
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    HP Deskjet F2400 series
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
Gatekeeper: ℹ️
    Mac App Store and identified developers
Startup Items: ℹ️
    MobileBrServ: Path: /Library/StartupItems/MobileBrServ
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.Maps.pushdaemon.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.warmd_agent.plist
    5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    7 processes killed due to memory pressure
Launch Agents: ℹ️
    [loaded]    com.divx.dms.agent.plist [Click for support]
    [loaded]    com.divx.update.agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Google Drive    Application (/Applications/Google Drive.app)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    OVSHelper: Version: 1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    DivX Plus Web Player: Version: 2.3 - SDK 10.5 [Click for support]
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
    SiteAdvisor
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 498.88 GB Disk used: 188.16 GB
    Destinations:
        Seagate Expansion Drive [Local]
        Total size: 999.86 GB
        Total number of backups: 1
        Oldest backup: 2014-01-13 12:11:19 +0000
        Last backup: 2014-01-13 12:11:19 +0000
        Size of backup disk: Adequate
            Backup size 999.86 GB > (Disk used 188.16 GB X 3)
Top Processes by CPU: ℹ️
        17%    softwareupdated
        17%    sandboxd
        15%    WindowServer
         9%    Calendar
         2%    Microsoft Outlook
Top Processes by Memory: ℹ️
    125 MB    Google Chrome
    125 MB    WindowServer
    112 MB    Microsoft Outlook
    100 MB    softwareupdated
    56 MB    Microsoft Word
Virtual Memory Information: ℹ️
    48 MB    Free RAM
    910 MB    Active RAM
    885 MB    Inactive RAM
    991 MB    Wired RAM
    89.21 GB    Page-ins
    2.18 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 15, 2015, 10:56:06 AM    /Library/Logs/DiagnosticReports/Microsoft Outlook_2015-03-15-105606_[redacted].cpu_resource.diag [Click for details]
    Mar 15, 2015, 10:49:14 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-03-15-104914_[redacted].cp u_resource.diag [Click for details]

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook Pro with audio input?

Is it possible to buy a 13-inch macbook pro, with an audio line input?

I have tried using the headphone jack as my line in and it doesn't work. Can someone tell me how to adjust settings so that it will actually work as my Line In? I'm used to plugging in my DJ mixer using an RCA to 1/8" cable. Any help on this would be appreciated - this has been a big disappointment with the new MBP model. Thanks!

Update to Yosemite killed my MacBook Pro HELP!!!

I updated my MacBook Pro to Yosemite and it has dragged it down incredibly. Every time I click, open, close, type, delete, scroll and move it takes about 15 seconds to process. May not sound to long but it adds up and when it happens for everything I am doing its impossible to get anything done, feels like I have dial up again. I am rather computer illiterate so I have no idea what to do, and am afraid of accidentally destroying my Mac. Only thing I have managed to do was run a diagnostic with Etrecheck. Please HELP!!
Problem description:
i updated to Yosemite and my Mac has slowed down significantly, almost unusable, every action takes what feels like 20 seconds to respond
EtreCheck version: 2.0.11 (98)
Report generated December 1, 2014 at 10:34:41 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 4:1:7
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (246.64 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
[not loaded] com.nike.sportwatch (1.0.0) Support
Launch Agents: ℹ️
[not loaded] com.logmein.logmeingui.plist Support
[not loaded] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.nike.nikeplusconnect.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[not loaded] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 4.1.10329.0 Support
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 Support
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 252.23 GB
Destinations:
G-DRIVE slim [Local]
Total size: 499.76 GB
Total number of backups: 16
Oldest backup: 2012-08-10 01:44:35 +0000
Last backup: 2014-10-04 21:12:41 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 252.23 GB X 3)
Top Processes by CPU: ℹ️
      2% sysmond
      1% SystemUIServer
      1% corestoraged
      1% Safari
      1% Activity Monitor
Top Processes by Memory: ℹ️
133 MB Google Chrome
85 MB Google Chrome Helper
64 MB Safari
60 MB Mail
58 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
79 MB Free RAM
1.41 GB Active RAM
1.30 GB Inactive RAM
722 MB Wired RAM
12.49 GB Page-ins
268 MB Page-outs

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

After upgrading to Mavericks on MacBook Pro, help doesn't open

I have a MacBook Pro OSX 10.9.4 with a processor 2.8 GHZ Intel Core 2 Duo with memory of 4 GB 1067 MHz DDR3. I just upgraded to Mavericks last week and now I can't get the help menus to open when in Finder or using Numbers. I haven't checked the other applications. Do I need to do something with my help menu items? If so what would that be?

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
     Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).

Cannot install Adobe Air on new MacBook Pro - Help!

I have a brand new MacBook Pro and I am trying to install a program from Real Networks called Rinse (cleans up your iTunes). When installing Rinse, I get a message that says the program requires Adobe Air and that I will need to download and install it. I have downloaded the Adobe Air install program from the Adobe site, however when I go to install it, it either does nothing at all---or it gives me an error message that I need Adobe Air in order to install Adobe Air (makes no sense). Specifically, I get the message below:
This application requires a version of Adobe AIR which cannot be found.
Please download the latest version of the runtime from
http://www.adobe.com/go/getair,
or contact the application author for an updated version.
Any help or suggestions would be greatly appreciated. Thanks!

Hi,
I would recommend you try downloading Adobe Air from this link : Get Adobe Air.
You will have to manually select the operating system and version before you begin the download.
If you continue to have the same issue, I would recommend that you post it in the Adobe Air Forums.
Thanks

Can't connect my MacBook Pro (2011) and the TrackPad.

Hi,
The TrackPad isn't recognized. Ran the firmware update - with no success. The TrackPad works fine with my iMac - same distance. Any suggestions?

I'm guessing your Trackpad is paired to your iMac, so it will not be picked up by your MacBook Pro until you dis-assocaited the Trackpad and iMac.
To do this, fire up your iMac with the Trackpad nearby.
open System preferences and select Bluetooth preference pane
Your trackpad should be listed in the bluetooth preferences.
Click the minus button or use the Disconnect item from the bluetooth menu.
Shutdown the iMac.
Try pairing with your MacBook Pro.
Tom
About: Macs http://macs.about.com

IPhoto library is a behemoth on my MacBook pro -- help this Mac Grandma out

Don't laugh at me ( if you do, be really quiet about it!)
Here's the deal: Out of fear of losing photos, I have made a monster out of my iphoto library. It now takes up 34GB of space on my MacBook Pro. There are duplicates in there and well, it's a mess. (I have ghost images of some photos, for example).
I want to start fresh but not lose photos and data and album names. I have copied the iPhoto Library folder to DVD. I have run the backup program with iLife (to 300GB LaCie Extreme). I have even copied the iPhoto Library folder to the LaCie three times and each time renamed with the date (e.g. iPhoto Library 9/15/07; iPhoto Library 11/13/07, etc. ). Now I have so many duplicates, I don't trust the way I've used backup, and to top it all off - I have little to no space on my MacBook Pro. It's as slow as a my old Powerbook 180 running three programs at once.
1. How do I free up the space on my MBP and yet still work on current photos in iPhoto on it and adding to my iPhoto Library without carrying around every picture (and then some) I have ever taken on my laptop. Should I start from scratch with a whole new library? Then how do I work with old photos from the older iPhoto library.
2. What's the best way to back it up.
3. Would iLife '08 help or would that complicate matters?
4. Any advice on duplicates? How to I find duplicate photos, delete them, but make sure I have not lost the image and data?
Any help would be appreciated before my MBP with 1.99 GB left crashes.
Help this grandma out! I love Macs but I don't use them properly. Happy Holidays! Mrs. P.

Mrs. P
You've got a nice project to keep you busy over the xmas!
1. You MUST first make space on the disk - you're in immediate danger of a very serious OS crash if you don't. The fastest way to do this is to move the iPhoto Library Folder to an external disk:
1. Quit iPhoto
2. Copy the iPhoto Library Folder as an entity from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
To deal with duplicates: check out Duplicate Annihilator
Regards
TD

Constant kernel panic on my Late-2011 MacBook Pro, help!

Hi all,
Okay, so whenever I'm running heavy tasks on my computer (rendering in Premiere, gaming etc.), after awhile my computer panics . By awhile, it ranges from 2 minutes up to about 2 hours. I'm not entirely sure what's causing it, but looking at the log, it apparently has something to do with "AppleIntelCPUPowerManagement".
Please let me know what sections of the panic log I should post, I'm not exactly sure whether or not it gives away personal information or anything, haha. Oh, and I'm running 10.8.4.
Cheers!
-Magnetbrain

Late-2011 MacBook Pro, 2.4GHz Intel Core i5
16 GB RAM (2x 8 GB, DDR3, 1333 MHz), purchased externally, installed vía Apple Store
Boot drive:
Bus Type: SATA
Interval Since Last Panic Report: 5604 sec
Panics Since Last Report:          1
Anonymous UUID:                    F67246B0-96DD-DA0E-9EE3-D0D910D79BBC
Wed Sep 25 10:02:34 2013
panic(cpu 1 caller 0xffffff80098b8655): Kernel trap at 0xffffff8009840929, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff01fd127a80, CR3: 0x0000000015412032, CR4: 0x00000000000606e0
RAX: 0xffffff802d6cbc38, RBX: 0xffffff802d6cbc18, RCX: 0xffffff802d6cbc38, RDX: 0xffffff802ef6af30
RSP: 0xffffff81cfa5be20, RBP: 0xffffff81cfa5be20, RSI: 0xffffff802d6cbc18, RDI: 0xffffff80389970e0
R8: 0xffffff803ebea510, R9: 0x0000000000000003, R10: 0x0000000000000000, R11: 0xffffff81d131bf01
R12: 0xffffff802d6cbc20, R13: 0xffffff803ebea508, R14: 0xffffff802ef6af30, R15: 0xffffff802d6cbc18
RFL: 0x0000000000010002, RIP: 0xffffff8009840929, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff01fd127a80, Error code: 0x0000000000000002, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff81cfa5bac0 : 0xffffff800981d626
0xffffff81cfa5bb30 : 0xffffff80098b8655
0xffffff81cfa5bd00 : 0xffffff80098ce17d
0xffffff81cfa5bd20 : 0xffffff8009840929
0xffffff81cfa5be20 : 0xffffff8009840851
0xffffff81cfa5be70 : 0xffffff80098159fa
0xffffff81cfa5be90 : 0xffffff800981ad4d
0xffffff81cfa5bed0 : 0xffffff8009818edb
0xffffff81cfa5bf00 : 0xffffff80098a63de
0xffffff81cfa5bfb0 : 0xffffff80098ce78e
BSD process name corresponding to current thread: steam
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x0000000009600000
Kernel text base: 0xffffff8009800000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 10691773897191
last loaded kext at 7258557539770: com.apple.driver.AppleUSBAudio    2.9.0f8 (addr 0xffffff7f8b694000, size 262144)
last unloaded kext at 36245980479: com.parallels.kext.prl_usb_connect    7.0 15107.796624 (addr 0xffffff7f8a28f000, size 28672)
loaded kexts:
com.parallels.kext.prl_vnic    7.0 15107.796624
org.virtualbox.kext.VBoxNetAdp    4.1.14
com.parallels.kext.prl_netbridge    7.0 15107.796624
org.virtualbox.kext.VBoxNetFlt    4.1.14
com.parallels.kext.prl_hid_hook    7.0 15107.796624
org.virtualbox.kext.VBoxUSB    4.1.14
org.virtualbox.kext.VBoxDrv    4.1.14
com.parallels.kext.prl_hypervisor    7.0 15107.796624
com.parallels.kext.prl_usb_connect    7.0 15107.796624
com.logmein.hamachi    1.0
com.usboverdrive.driver.hid    3.0.2
net.telestream.driver.TelestreamAudio    1.0.5
net.trajano.driver.InsomniaT    3.0.2
com.globaldelight.driver.BoomDevice    1.1
jp.plentycom.driver.SteerMouse    4.1.6
com.seagate.driver.PowSecDriverCore    5.2.3
com.apple.driver.AppleUSBCDC    4.1.23
com.apple.filesystems.smbfs    1.8.4
com.apple.filesystems.msdosfs    1.8.1
com.apple.driver.AppleIntelProfile    119
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AGPM    100.12.87
com.apple.driver.AppleTyMCEDriver    1.0.2d2
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDAHardwareConfigDriver    2.3.7fc4
com.apple.driver.AppleHDA    2.3.7fc4
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleUpstreamUserClient    3.5.10
com.apple.iokit.IOBluetoothUSBDFU    4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.1.4f2
com.apple.driver.AppleMikeyDriver    2.3.7fc4
com.apple.driver.AppleIntelHD3000Graphics    8.1.2
com.apple.driver.AppleIntelSNBGraphicsFB    8.1.2
com.apple.driver.SMCMotionSensor    3.0.3d1
com.apple.driver.AppleSMCLMU    2.0.3d0
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleLPC    1.6.0
com.apple.driver.AppleMuxControl    3.4.5
com.apple.driver.AppleBacklight    170.2.5
com.apple.driver.AppleMCCSControl    1.1.11
com.apple.driver.AudioAUUC    1.60
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.iokit.IOBluetoothSerialManager    4.1.4f2
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.ApplePolicyControl    3.4.5
com.apple.driver.AppleUSBTCButtons    237.1
com.apple.driver.AppleUSBTCKeyEventDriver    237.1
com.apple.driver.AppleUSBTCKeyboard    237.1
com.apple.driver.AppleIRController    320.15
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    34
com.apple.iokit.SCSITaskUserClient    3.5.5
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.3.1
com.apple.driver.AppleUSBHub    5.5.5
com.apple.driver.AppleFWOHCI    4.9.6
com.apple.driver.AppleSDXC    1.4.2
com.apple.iokit.AppleBCM5701Ethernet    3.6.1b4
com.apple.driver.AirPort.Brcm4331    615.20.17
com.apple.driver.AppleAHCIPort    2.5.2
com.apple.driver.AppleUSBEHCI    5.5.0
com.apple.driver.AppleUSBUHCI    5.2.5
com.apple.driver.AppleEFINVRAM    1.7
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    1.7
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.7
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2.1
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.driver.AppleUSBAudio    2.9.0f8
com.apple.driver.AppleProfileTimestampAction    119
com.apple.driver.AppleProfileThreadInfoAction    119
com.apple.driver.AppleProfileRegisterStateAction    119
com.apple.driver.AppleProfileReadCounterAction    119
com.apple.driver.AppleProfileKEventAction    119
com.apple.driver.AppleProfileCallstackAction    119
com.apple.iokit.AppleProfileFamily    119
com.apple.kext.triggers    1.0
com.apple.driver.DspFuncLib    2.3.7fc4
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.driver.AppleHDAController    2.3.7fc4
com.apple.iokit.IOHDAFamily    2.3.7fc4
com.apple.driver.AppleThunderboltEDMSink    1.1.8
com.apple.driver.AppleThunderboltEDMSource    1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter    1.8.9
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.1.4f2
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.AppleSMBusPCI    1.0.11d0
com.apple.driver.IOPlatformPluginFamily    5.3.0d51
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.driver.AppleSMBusController    1.0.11d0
com.apple.iokit.IOSurface    86.0.4
com.apple.iokit.IOSerialFamily    10.0.6
com.apple.driver.AppleSMC    3.1.4d2
com.apple.iokit.IOAudioFamily    1.8.9fc11
com.apple.kext.OSvKernDSPLib    1.6
com.apple.driver.AppleGraphicsControl    3.4.5
com.apple.iokit.IONDRVSupport    2.3.7
com.apple.iokit.IOGraphicsFamily    2.3.7
com.apple.driver.AppleThunderboltDPInAdapter    1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.6
com.apple.driver.IOBluetoothHIDDriver    4.1.4f2
com.apple.iokit.IOBluetoothFamily    4.1.4f2
com.apple.driver.AppleUSBMultitouch    237.3
com.apple.iokit.IOUSBHIDDriver    5.2.5
com.apple.driver.AppleUSBMergeNub    5.5.5
com.apple.driver.AppleUSBComposite    5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.5
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOFireWireSBP2    4.2.2
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.5
com.apple.driver.AppleThunderboltNHI    1.7.8
com.apple.iokit.IOThunderboltFamily    2.4.0
com.apple.iokit.IOAHCISerialATAPI    2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.5
com.apple.iokit.IOUSBUserClient    5.5.5
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOEthernetAVBController    1.0.2b1
com.apple.iokit.IO80211Family    530.4
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOAHCIFamily    2.3.1
com.apple.iokit.IOUSBFamily    5.6.0
com.apple.driver.AppleEFIRuntime    1.7
com.apple.iokit.IOHIDFamily    1.8.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220.3
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    345
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.21
com.apple.driver.AppleACPIPlatform    1.7
com.apple.iokit.IOPCIFamily    2.7.3
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
System Profile:
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
There ya go!

Adding more RAM to MacBook Pro Help!

Dear Apple Support Community,
Ok so first of all don't tell me to go search for older discussions >:(
Here are my system specs:
MacBook Pro 15", Mid 2010
Processor - 2.66 GHz Intel Core i7
Memory    - 4GB 1067 MHz DDR3
Graphics   - NVIDIA GeForce GT 330M 512 MB
Software   - OS X 10.8.5 Mountain Lion
I was going to buy some extra RAM and boost up my computer to about 16 GB total because my computer is running a bit sluggish lately when I'm running several apps at once (such as pages, keynote, chrome, steam, itunes...) but now that I've seen a few videos online and some reviews on amazon, I'm not completely sure which RAM is the one that will not screw up my computer. I saw a video on 'UnboxTherapy's Channel' where he said something about the timing of the RAM which is in the format like 9-9-9-24 or something, as well as some review saying something about the computer not working at all thanks to the RAM because the computers didn't match..
Please help me find a 16GB RAM that will work on my computer (please try and keep the websites amazon if possible, I live in japan :/)
and please explain to me what the RAM timings mean and how to figure out my timing...
Thank you for reading

Hi leroy,
Thanks for the quick reply!
I checked the Crucial site, and apparently my Macbook Pro can only upgrade until 8GB...
Is there any way to upgrade to 16GB without any trouble?
Also, if I upgrade to 8GB, will I see any difference? Some users say that you won't see much change between 4GB and 8GB of RAM... Is this true?
Thanks!

Wireless transfer of photos from camera to Macbook Pro (help)

Im sorry if this might not be the correct place to ask about it but Im going to give it a try.
I know this can be done because professionals are doing it across the globe already.
I just purchased a Canon 50D along with a WFT-E3A wireless transmitter. I shoot professional Lacrosse in Chicago and for the first time will be trying out the possibility of sending photos straight from my camera to my new Macbook Pro. If this works then my next purchase is going to be the WFT-E2 and a Canon 1D MK III to complete the process.
The main idea is that I will be doing shooting all over the arena and just sending them back to my laptop and having my assistant taking care of post processing of them and then uploading to a website.
But now comes the fun part.
Because this is one step above me setting up a normal wireless network like I have at home for me to get onto the internet. I don't really know where to start on setting up a specific network and configuring it to just have the camera and computer "talk" to each other.
My thoughts are that I would like to have one specific network setup for my laptop at the games when shooting. And then just bring it back home and switch it back over to the normal network I have set up to get my internet wirelessly.
I have been talking with several Genius people here in Madison and was told there are two types of networks to set up, Ad Hoc and Infrastructure.
I have been told to set it up an infrastructure network because this is going to give me widest range for me to be further away from my computer.
The question that is puzzling most of the Genius people and myself is this. Should I have one or several base stations placed somewhere in the arena between me and the computer helping me out so I don't lose signal between the two devices?
If that is the case how would I set up the base station in order to relay or transmit the signal from my laptop to my camera?
After I get this portion all set up I think it isn't going to be an issue of getting the camera to talk with my laptop. But that is another issue that I will need to pose to other photographers or maybe a canon rep directly.
Ok Im all ears now!
Thanks,
Ross

There is more than one date that can be associated with an image, and I think you're running into different programs displaying different dates. This is not a comprehensive list but:
Capture date: Date and time the photo was recorded by the camera clock, stored in EXIF camera data.
Created date: Date and time the photo was first saved to disk by photo software on a computer
Modified date: Date and time the edited photo was last saved to disk by photo software on a computer
Archived date: I'm not really sure but I see this in detailed photo information too.
Furthermore, these dates can be stored in various additional date fields in other IPTC metadata sections, and various software might not write or read them in the same ways as other software.
But what I think is going on in your case is that the iPhoto Info panel is displaying the Capture Date from the camera recorded EXIF data, but what you see in the Finder are the Created and Modified dates.
If I'm right, then LexSchellings' column suggestion may not work because all you would get is the File Created date, not the camera recorded Capture Date. I do not know of a way to display camera EXIF capture date in the Finder. Generally, organizing photos using that data is done using a photo management app like iPhoto, Picasa, Apple Aperture, Adobe Lightroom, Adobe Bridge, Media Pro, etc., not on the desktop.
If you were able to view the Capture Date in Windows Explorer, then that's an advantage that Windows Explorer (the desktop) had over the Finder. I've seen other cases where the Finder couldn't do something Windows Explorer could, so I wouldn't be surprised.
As far as the duplicates, I don't really know but I did a search at macupdate.com and you might want to check some of these utilities that can help resolve duplicates.
MacUpdate search on "duplicate photo"
macupdate.com is a great place to look for Mac software if you didn't find it in the Mac App Store.

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