MacBook Pro: How to speed up services?

On my laptop stopped going video signal (I have black screen).I brought the laptop into service ERC (http://www.erc.ua/), located in Ukraine.
I was told there that he falls under http://support.apple.com/kb/TS2377, and they took it for repair.
They have been holding it for 1.5 months. And it is unknown when they are going to repair it. They say that they are waiting for parts from Apple.
Where can I find out how long does the Apple need to send spare parts for repairs? Perhaps there are options to change the old laptop to new with surcharge. I cannot wait a year, I need it for work.

Welcome to Apple Discussions
Nobody here can answer your questions or help you get a faster repair or exchange, you can try phoning the Apple contact for your country and speak with somebody from Customer Relations they might be able to speed things up for you.

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CPU A 44C 111F
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CPU CORE 2:39C/100F
"SMART DISK" — [DOES THIS MEAN THERE IS A SENSOR THAT IS NOT REGISTERING]
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b) reboot
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Hi N,
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I agree with you that my first inclination is toward a sensor issue; by default, if the sensor's are not reporting properly, the fans run full speed/6000RMP.

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Edward House
Edward House
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richsitter wrote:
Are these osx's available for my machine? Can I buy them.
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richsitter wrote:
I don't know why I don't have one of them since I get any updates available?
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2GB of memory
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Thank you for help! I was inattentive reading your answer. The thing which confused me was that I noted in blue. I had to just write in a red box and close the configuration window.

MacBook Pro: How to speed up services?

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