Macbook Pro iMessage Not Responding

Hi, I have a problem. I always used iMessage on my Macbook Pro but for some reason for the past month it hasn't been responding. It will work for a couple seconds but will slow down my computer and I can hardly do anything. The loading circle goes and then when I right click I have to force stop it. I haven't found any results on how to fix it. Please help!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

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MacBook pro will not respond to mouse clicks

My MacBook pro will not respond to click of the mouse but the cursor does move.

Hi,
Try installing the trackpad update from apple.
Here is the link.
http://support.apple.com/kb/DL724

Macbook pro will not respond to command r

Macbook pro will not boot up or respond to command r

If the machine is older than October 2011, you will need a firmware to enable the command-R boot. Try booting with the Option key to see if anything is visible.
If not, and you aren't backed up, see this tip:
https://discussions.apple.com/docs/DOC-1689
If you are backed up, but the machine won't turn on, try resetting the SMC:
http://support.apple.com/kb/ht3964
If it won't turn on, but is under 4 years old, try resetting the PRAM:
http://support.apple.com/kb/ht1379
If the Mac has a removable battery (exposed to the outside), try connecting the computer to a known working outlet (testing with another electronic device), and remove the battery before resetting the SMC or PRAM if they didn't work at first.

Macbook pro does not respond to bluetooth keyboard and mouse at login screen

i've seen this question floating around and i don't think i've found one that has been resolved. i'm hoping someone may have an answer by now.
i do not have this issue when i boot into windows 7 (bootcamp) the macbook pro responds to keyboard input and mouse input immediately on the windows 7 login screen. when i boot into mac, there is no response from either. i've seen suggestions of waiting for 30 secods. i still get nothing after waiting for over a minute.
what i do right now is use the built-in touch pad and keyboard of the macbook pro to get past the login screen. once i'm logged in, i can see that the bluetooth devices are not yet connected (the three dots that go across the bluetooth symbol at the top right of the screen are not yet there). then after a while, maybe about half a minute, the bluetooth keyboard and mouse are connected and i can use them normally.
it is not a big deal but it is very annoying.
i am using a logitech bluetooth mouse (v740) and an adesso bluetooth keyboard (wkb-4000bm). i also tried an azio bluetooth keyboard and had the same issue. all these keyboards are made for mac.
thannks in advance.

just a correction, the keyboard and mouse don't always automatically reconnect once i'm logged in. most of the time i have to go click the bluetooth icon at the top right of my screen, select the mouse and then select "connect". i have to do the same to the keyboard.

MacBook Pro 15" not responding after boot-up?

My MacBook Pro 15” has an issue and won’t work! Yesterday I went to my MB to load it up for my daily commute into the city. As I was loading my bag I tried to disconnect my ext. backup drive that works via Time Machine.
When I left it the night before for its nightly back-up everything was five by five. However in the morning I couldn’t disconnect the device nor did my trackpad work (no mouse cursor). I was forced to perform a cold shut-down.
When I returned home last night I initiated a power up on my MacBook Pro. Everything booted up fine however I didn’t have control of the trackpad. My keyboard didn’t work either. I shut it down and repeated the process a few more times. Each time after the boot-up I had the same problem. I can see the mouse cursor, but have no control and the keyboard will not respond to any key being depressed.
Does anyone know what is wrong my MacBook Pro, beside user error or the “Nut behind the wheel?”
Any help or suggestion would be appreciated.
Cheers~
Message was edited by: Fish Eye

Michael Flynn wrote:
Did you try booting up using the system disk? By rebooting into the system disc, will test whether the keyboard problem is localized to the installed version of OSX or a larger problem.
Here is a little follow up. I went home and tried the system disk. No luck, now I have a system disk in my machine that I cannot remove because the eject button doesn't work.
I took my MBP to the Genius Bar as scheduled. The “Genius” did the normal reboot and head scratch test. However when he plugged in an external mouse and keyboard, voila Bob’s your Uncle and it worked. Hi expert firm determination had concluded that the trackpad and keyboard were no functioning on my MBP…
The trackpad and keyboard are connected to the motherboard via a ribbon cable that had been fried at the connection. They will be keeping “left brain” for the next few days to RR the trackpad and keyboard.
The good news is that I have the service plan that will cover all expenses and parts. It was worth it to spend the few extra monies upfront, because I could only imagine what this would cost without it.
The other good news is that they will not send my MBP to the Tennessee repair depot, it will stay at the store to be worked on.

My MacBook Pro does not respond to keyboard or trackpad. What do I do?

For no reason I can think of, my mid 2012 Macbook Pro (Retina) has stopped responding to its keyboard and trackpad. (USB keyboard and mouse work fine.) According to the Trackpad panel in the system Prefs, no trackpad is found.

If resetting SMC -> http://support.apple.com/kb/HT3964 doesn't help, you may have to take your rMBP to your local Apple Store/AASP for diagnosis.
Clinton

IMessage on Macbook Pro Retina not Responding

On my Mac, I recently found a problem. I looked it up and did not find familiar problems. My problem is that my iMessage on my Mac does't open. I restart my laptop and it still doesn't open. I delete it from my Dock and open it from Applications and it still doesn't open. I've tried many things and it doesn't open. I always Force Quit and and it is always never responding. I just got this Mac for about 2 months. It is not that old. It doesn't seem to happen to any of my other apps. I'm getting frustrated. Help?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

HT3964 My Macbook Pro did not respond to the power button, and I ended up resetting the smc. After that, it would start, but the keyboard would not respond, pnly the trackpad. On the screen there is a symbol with ahorizontal white bar and a row of empt

After resetting the SMC the keyboard is inoperative. On the start screen appears a traslucent square with a horizontal bar in white, and a row of empty dots below (the same format as for example the brightness symbol). I cannot turn the Mac off with the power button, only with the trackpad, clicking on the turn off symbol on the screen.
When I try to login with my username, no characters appear as I type.
I can login as a guest, but from there I can do nothing, because the keyboard is still inop and if I wanted to, for example, have the software updated, I need to type an admin login, which is impossible.
Thanks for your help

What happens if you close the lid? Sleep?
In your place I would use sleep state to reset PRAM, as it can resolve your graphical mess.
Your keyboard likely was not powered after SMC/PRAM failure, so you will need to open MBP cover without opening the lid and disconnect battery power cable with insulated tools from logic board, wait for 5-10 minutes, then try to reset PRAM while keeping cover

IMessage (Macbook pro) suddenly not working!?

My imessage from my macbook pro is not working! When I send a message, it automatically displays a red exclamation point and the name of the person I am sending it to turns red. When I click on that it tells me that their number is not registered with imessage! I've sent imessages before (today even) and I don't know what happened. I think I may have messed with some preferences because I was trying to change security preferences, but maybe I accidentally clicked something I shouldn't have? I know it is me because I get the same error for every person I try to message. It works from my phone, though.

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

Mid 2010 Macbook Pro will not stay off or asleep

Hi,
I have a mid 2010 MacBook Pro will not stay turned off when I tell it to shut down. It will shut down just fine, but a few seconds later it will boot up again. This also happens when I try to close the lid (or just put it to sleep), it will work fine, screen/Apple logo on the back will turn off and the status LED will slowly pulse. However a few seconds later, the LED stops pulsing and the Apple logo will illuminate. If I open the lid I will be greeted with the log in page with zero delay (i.e. its been displaying for a while).
This has become problematic because the computer always be running. If I put it in my laptop bag the computer will get hot as ****. The only way to get it to really turn off is to let the battery die or remove the battery. But this computer does not have the externally removable battery so that is not a trivial process.
The symptoms exist in both Mac OS (Mountain Lion and Maveriks) and Windows 8/8.1. This makes me believe its something in the hardware (or at least a setting in the hardware), not software (I know Apple doesn't care what Windows does, but it is exibiting identical behavior).
I have reset the NVRAM and the SMC with no luck. When I reset the SMC I didn't get a good indication that anything happened though, and was wondering if that is normal. Resetting the NVRAM results in another restart, while its hard to tell if you actually reset the SMC. I reset the SMC by turning the computer off, then holding the power button when it tries to restart (this usually gives me a few minutes where the computer will actually stay off), then pressing shift, control, option and power at the same time and releasing them at the same time. This is how the Apple documentation said to do it. They did not mention how long the must be held though so I presume that doesn't matter.
Anyone experience this/have any ideas?
Thanks,
Jim

Btmm error "can not coonnect to cloud server" Facetime and IMessage " Could not sign in, check your network connection and try again". Which I have again and again...

Trackpad not working on brand new Macbook Pro 15" not retina,

I've just got from UPS my new Macbook Pro 15" not retina. It's the basic model, without upgrades.
I've plugged it in and turned it on to go through the setup assistant, but I had to do it with the keyboard and an external USB mouse, because the internal trackpad is not responding at all. Is it normal?
Thanks!

That was the first thing I did. They told me that it was normal, but I don't believe them. They told me to wait until installation was complete and perform updates, and try after that. That's what I'll do, but I suspect I'll have to have it replaced.
Right now I'm migrating my old mac to this one. I'll update as soon as migration is complete.

Please can someone help,my in built camera on my Macbook Pro is not working what can i do to activate it back.

Please can somone help my in built cameral on my MacBook Pro is not working, the green light does not show again and the camera is not working . what can i do to active it back.
Semako

Yuu can try to reactivate your iSight camera by opening up iMessage.. navigate to Preferences/Audio Video,and then click on Camera. IT shoudl be grayed-out if you only have one camera hooked up to your machine. If you have an external camera, then disconnect it from your machine.

New macbook pro fail to respond to the power button

Why did my new macbook pro fail to respond to the power button?
I have a new 13" MacBook Pro Retina (10.9.1) which I have been using for about 3 weeks. I am new to Mac and am in the process of making the transition from Windows XP.
Today, with the battery at 100% and the power lead disconnected, I left the mac with the lid closed but, when I returned, it did not come back to like when I opened the lid. Also, it would not respond to the power button.
After some web searching, I managed to get it back to life after resetting the SMC.
Is this a software problem, or is it more likely to be a hardware problem?

Highly unlikely that software is involved - especially since resetting the SMC corrected the problem.
Unless it happens again, I would forget it. If it occurs again, take it in for warranty service.
Barry

After installing Maverick on my macbook pro, imessage on my ipad and Iphone stopped working properly. Is there a fix/test.

After installing Maverick on my macbook pro, imessage on my ipad and Iphone stopped working properly.
What I get is a RED exclamation and "Not Delivered". It happens even if i resend it over and over.
I have made sure that the 3 devices all have the same settins in iMessage.
I have made sure to try doing it from the same network and from the cell provider network.
I have tried rebooting all three devices.
The only way to get it to work on my iphone and iPad is to dissable it in Mavericks on my MacBook Pro.
Is this a "feature" of the new OS?

Hi,
On the iOS devices remove the Apple ID.
Set the device in to Airplane Mode (this breaks with the server)
Start with the iPhone to add back the Apple ID - only after you see the iPhone Number is Verified.
The Restart the Mac Version
Accept the pops ups that state what the iPhone is using.
Do same on iPad.
8:31 pm Wednesday; April 2, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT1379 My Macbook Pro will not start at all. I automatically get the Apple Icon and a pinwheel that keeps clocking. How do I fix?

If anyone can assist with why my Macbook Pro will not pass the first screen, please respond. I have been getting the spinning pinwheel for a few days and cannot lg on now. In recent days I deleted some files and thought that would help the computer move a little faster but now it will not sllow me to access my account. Any suggestions on how to get pass the initial screen?

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

Macbook Pro iMessage Not Responding

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