Macbook pro install spinning

I have just downloaded Creative cloud and am trying to install on my 2010 MacBook Pro with OS 10.9.3
When I install I am not getting the signon button, just a blue spinning. I saw the signon button blip by once but then it went right to the spinning.
I enabled and am installing as root (found in another article)
I've rebooted the Mac
Nothing is working
It sounds like this is a common issue, what has worked for others?
Thanks
Ali

Thanks for the link
I actually got the spinning error fixed with support last night by deleting the opm.db. Then I tried to launch Photoshop and it just crashes. so I tried the suggestion to log out and back in but that didn't work
then I found another article stating to make sure I had read write permission for my user in Library> Preferences> Adobe
The rights looked ok except for Everyone, so I gave everyone full read/ Write and now I'm back to the spinning blue circle and can't log in.
I'm going in circles here trying to just get started so I looked at the link that you provided and am going through the steps
When I go to https://lm.licenses.adobe.com/ it fails
My hosts file is OK, that link works and shows both logos
I also looked at the hosts file and it doesn't have entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) so there's nothing to delete
Then I got on the chat with support for about 2 hours. He took control of my mac and tried all kinds of stuff. We even went into Safe Mode and tried again. Nothing worked
He then asked me to uninstall CC and then create a new user account on the Mac and install under that account.
I tried that but got the same issue
I'm lost, this shouldn't be this difficult, I'm back to the spinning CC when I launch it

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Macbook pro install spinning

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