Macbook pro(intel based) all apps hang but mouse still work

My Macbook Pro(intel) running OS X Mountain Lion 10.8.1 has started hanging after the last OS upgrade.  All apps stop responding but the mouse pointer contines to function, though mouse click doesn't respond as all apps are not responding.
Any ideas or suggestion?
Best
VC

Yes, I have this problem as well. Although it only happens once I have resumed the computer from standby/sleep mode.
I haven't contacted Apple yet as it has only happened again recently and I put the first time down to a once off. I really hope this is not a hardware issue as I am already suffering from airport related kernel panics.
Anyway, from browsing the internet somebody mentioned that disabling "accidental input" in System Preferences/Keyboard & Mouse may solve the problem. I have done that and it hasn't happened again yet. Although, this is not an ideal solution.
Please let me know if you hear of any developments. I was hoping that switching to Mac might get rid of all my computer troubles (previously XP) but all I've had is problem after problem .

Similar Messages

  • PC keeps freezing but mouse still works...

    So my PC keeps crashing, sometimes when I turn it on straight away, sometimes after a few minutes, very rarely it doesn't crash.
    However when it crashes, my mouse still works, I can still move it around. Sometimes on Chrome for example I can still click links, but they won't load.
    In other apps the PC totally crashes when I click something.
    I've tried drivers, firmware updates, it's definitely not overheating. Just cannot work out what the issue is.
    I've got an SSD but not had any issues from it but i'm worried it could be this or the motherboard.
    The red light on the front of my PC that flashes when my PC is working just goes solid red when it crashes, and the only fix then is a hard reboot. Very frustrating, especially if i'm in the middle of something.
    Anyone got any ideas or ways I can test what the issue is?
    Thank you,
    Liam.
    Edit to say i'm on Windows 7.
    Edit again to say i've done Chkdsk on my SSD and it seemed OK...

    NCN
    After the above
    I would update the SSD firmware and run windows performance recorder (if you can when you are having the problem) and it does run in win 7.
    In order to diagnose your problem you will need to download and install the below
    Install the WPT (Windows Performance Toolkit) 
    http://www.microsoft.com/en-us/download/details.aspx?id=30652
    Help with installation (if needed) is here
    When you have, open an elevated command prompt and type the following 
    WPRUI.exe (which is the windows performance recorder) and check off the boxes for the following:
    First level triage (if available), CPU usage, Disk IO.  
    If your problem is not CPU or HD then check off the relevant box/s as well (for example networking or registry)  Please configure yours as per the below snip
    Click Start
    Let it run for 60 secs or more and save the file (it will show you where it is being saved and what the file is called)
    Zip the file and upload to us on Onedrive (or any file sharing service) and give us a link to it in your next post.
    Wanikiya and Dyami--Team Zigzag

  • Macbook Pro 5,1 Internet & Server "failed" but can still surf the web

    Hello! I know there are many discussions concerning this topic, and I have read many of them to fix the problem but no luck. I use a TimeCapsule Airport to connect wirelessly to my internet. I have two other laptops (one Macbook Pro and one Dell) that also can connect to the wireless. The TimeCapsule is connected to a router that's jacked into the wall, therefore my Airport Utility connects using automatic DHCP and assigns IP addresses within that router. My Network Diagnostics states that all of my network points are connected up until the Internet  and Server, both of which say "failed" (more explicitly: Airport, Airport Settings, Network Settings, and ISP are all green while Internet and Server are red). The same thing happens if I plug my ethernet cable into my macbook. My other devices connect to the internet just fine and the other Macbook shows all green for diagnostics.
    With this, I am unable to connect to software updater, help, and various other server-requisite connections/programs. This ***** because my battery also requires a software update as the System Profile shows it as "Condition: Check Battery" and my Macbook is constantly crashing for no reason (fully charged, no warning) when it runs on battery.
    I've restarted my router many times, unplugged all power/connection cables and nothing. I've reset my TimeCapsule and nothing. I'm at a loss! Can someone please help? Thanks!

    I finally solved the problem by myself.
    For anyone reading this thread and having similar issues, I quickly describe how I did it:
    Basically, I changed totally nothing on either Soft- or Hardware side.
    But what I did was disassemble my MBP, remove one of those 2 memory chips, un- and replugged the SSD, turned the system on with just one memory chip, let it run for a while (did some stress tests on the SSD that ususally lead to massive problems) and everything worked smooth.
    At first I thought the one memory I removed was bad, but to my surprise the system continued to work stable after I put it in again.
    Since 6 days my MBP runs smooth without any troubles like spinning wheels or whatsoever.
    I've read many threads from other people having similiar issues with this configuration, coming up with a lot of ideas and workarounds.
    Although this seems to be weird, I hope that it helps some of you facing the same weird behaviour.

  • MacBook Pro says its connected to wifi but doesn't work(or goes super slow)when the wifi works for everyone else Help!

    I have recently gotten a MacBook Pro (through my highschool so it is monitored by them) and ever since I brought it home it's been having wifi connection problems. It says the wifi is working fine, it shows full bars, but when I try to connect to the Internet it acts like there is only one bar or no bars. Although every one and a while I can get a great connection but it lasts for about 10 minutes. This I do not get because the wifi works perfectly fine for everyone else in the house and for our phones too. So if anyone else could help me I would be soo happy. Thanks.

    I have had the same issue and searched the forums and found nothing that helped. I contacted apple support and this is what they told me to do:
    First we’ll do the SMC reset
    1.) Shut down the Mac and connect to power source.
    2.) Unplug external devices, flash drives, external monitors, external HD (Keep the Mac plugged into power source)
    3.) Hold down “Shift” + “Control” + “Option” (On the left side of the keyboard) + Power key for 30 seconds.
    *The Mac should remain powered off during the reset, the LED on the MagSafe Adapter may change colors.
    **The “Option” key is also known as the “Alt” key on some Macs.
    Awesome, now let’s reset the NVRAM
    1.) Locate these keys “Command”, “Option, “P” & “R”
    2.) Power on your Mac
    3.) Immediately press and hold all 4 keys “Command” “Option” “P” “R”
    4.) Listen for 2 boot chimes and then release.
    **The “Option” key is also known as the “Alt” key on some Macs.
    Posting this here in the hopes that it will help someone else still searching for an answer.

  • Imac freezes up but mouse still works

    I've got an imac with Snow Leopard on it.  It has started to freeze up quite a bit, maybe once every two days.  There are four profiles on the computer and it happens to them all.  I have reparied permissions in each profile and run the Hardware test both standard and extended and it returned zero problems.  I've reset the PRAM and NVRAM.  When it freezes up the only thing that still works is the mouse.  It moves the pointer but clicking doesn't do anything.  Trying to force quit applications doesn't do anything.  I tried unplugging the keyboard and plugging it back in, thinking maybe it wasn't really freezing but just a bad keyboard but that didn't do anything--and neither does rightclicking on anything. 
    What else can I try?  I'd be willing to post a log file if someone would tell me the right one to post. 

    Disconnect all unneeded peripherals (firewire, usb).
    Try smc and pram reset.
    Next boot from you installer dvd or lion recovery partition (you didn't specify what OS you are using) or an external bootable backup and try to verify/repair your drive(s) with Disk Utility (not repair permissions -- it's a waste of time and doesn't repair anything in your login accounts anyhow).
    Boot in safe mode to see if there are still problems.  If not reboot normally.

  • MacBook Pro Intel Core i7 4GB hangs why???

    Any solutions?

    I see, well, you will have to take it there for a check-up, it would be returned to you in 2 days if theres no problem with it. But if something is wrong, it will stay for a much longer time. I m not sure about your warrant but I could check with my harware team to see what the problem might be, I work for AMD, so i dont really deal with intel core nor nvidia graphic cards. But I would love it if you decide to switch to AMD graphics and cpus

  • My Macbook Pro Retina doesn't turn on but charger led works

    I haven't used my mac for a month but it use to work perfectly fine. I tried to use it but it wouldn't turn on. When i plug the magsafe connecter the led goes orange. But when i press the power button it doesn't turn on. i tried smc reset using left shift, control and option (and power button) while charging and not charging but it doesn't work. Please help.  

    IF the battery was completely discharged, give it some time on the charger before trying to start up.  The amber LED means it is charging, give it an hour or so before trying again.

  • TS4135 Imac freezes but mouse still work.

    My Imac freezes everytime I try to load an app. Rather its a webpage on safari, playing videos on sites, iTunes, photobooth etc. I can't even load the applications folder without it freezing on me. The dock & keyboard shortcuts are frozen too. The only thing that moves is the mouse cursor, but its no good if I can't open or close anything. I wiped out my Imac to factory settings, thinking it would clear ram/men space and that didn't help. Sigh. I need help. What can I do? What should I do? Is this a firmware or system update problem? Help me please!

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac. 
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. 
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects. 
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands. 
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply. 
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click the line of text below on this page to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit 
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
    Step 2 
    Repeat with this line:
    { sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit 
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. 
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step. 
    Step 3
    { launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit 
    Step 4
    ls -A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit  
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting. 
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit 
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output. 
    You can then quit Terminal.

  • The cursor jumps around on my macbook pro. it happens all the time when  i am typing and suddenly the cursor is at a previous spot and i am typing away. i am not using a mouse but i am also not accidentally hitting my trackpad. someone please help!

    my cursor jumps around when i'm typing. it randomly lands in a previous part of the text. i do not use a mouse. i am decinitely NOT accudentally hitting the trackpad. it happens enough that i am starting to hate my fairly new macbook pro. i tried turning off bluetooth but it still happens. the strangest part is i cant find other complaints of this happening, at least recently. anyone have ideas?

    If you have a fairly new Mac...
    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

  • I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    As this is asked daily I will just show you how to search.
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=
    or
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=#sclient=psy&hl=en&newwindow=1&safe=off&s ource=hp&q=site:support.apple.com+iphone+new+computer&aq=f&aqi=&aql=&oq=&pbx=1&b av=on.2,or.r_gc.r_pw.&fp=668845393480168f

  • I got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

    i got macbook pro 13" i bought in 2011 but its now getting slow when i start up or when shutting down .and apps takes time to open like just bouncing????????

    See the Mac OS X Speed FAQ.

  • I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation

    I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation to this one.

    Eels290776 wrote:
    if my external hard drive is not connected to either of my machines, and I download something onto my iMac and then something different onto my Macbook, where are my machines going to be storing the new downloaded media
    when the drive is not connected, +iTunes media folder location+ will default back to <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)
    and when I next connect the external hard drive how will I easily get the newly downloaded media onto the external HD
    you'd have to point +iTunes media folder location+ back to the external via preferences > advanced > iTunes media folder location, then file > library, organize library > consolidate files
    and essentially, to have it easily readable on both machines?
    in that case it might be best to copy the entire iTunes folder to the external. then, on each machine, launch iTunes while pressing option on your keyboard. when prompted, click on +choose library+ and navigate to the iTunes folder on the external.
    note only one iTunes can access the iTunes library @ a time !
    also, make sure the external is mounted on either machine before launching iTunes.
    JGG

  • My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software.  I'm not sure what to do to remedy this situation.

    My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software.  I'm not sure what to do to remedy this situation.

    This might sound like a silly question, but are you sure the iOS devices (iPhone, iPad, iPod touch etc.) are still trying to connect to the same network from your own Airport router, as the MacBook Pros are? If you tap Settings on them, is the network name next to where it says Wi-Fi, the right one?
    I've got a weird feeling that either in the past couple of days, a neighbour got an Airport device and hasn't set it up yet (causing your iOS devices to try to help), or that perhaps there's an issue with your Airport router and they're noticing it and trying to help out, while for whatever reason, Airport Utility isn't opening itself on the MacBook Pros like it normally should if there's a problem.
    If you open Airport Utility on one of the MacBook Pros, does it report any problems with your Airport device, and can you view/edit the settings on it?

  • The monitor of my MacBook Pro suddenly became all black, I tried to reset but it did not work, what should I do? Why does this happen?

    The monitor of my MacBook Pro suddenly became all black, I tried to reset but it did not work, what should I do? Why does this happen?

    I advise to reply to the one you want to reply to.
    You have had good information here. I will not repeat that here.
    I would like to add:
    you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
    Akamai is crap software needed or not, Huawei the same.
    It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
    The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
    You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
    Lex

  • I recently destroyed my macbook pro and lost all my info.  I need to redownload my programs.  I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release.  How do I do this?  Thanks!

    Hi!
    I recently destroyed my macbook pro and lost all my info.  I need to redownload my programs.  I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release.  How do I do this?  Thanks!

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Maybe you are looking for