Macbook Pro is slow & laggy - EtreCheck Done

Hello Everyone,
I have serious performance issue with my MBP (late 2011). I attempted most common steps on this community and it doesn't solve the problem. The boot-up takes about 2-3 minute alone, when you move the cursor across the dock there is a delay of a few seconds for them pop out. All actions performed are taking incredibly long. In past 2 years, i never had a problem like this.
The system works fine in SafeMode, as if nothing is wrong. There is graphic performance issue (dock movement not smooth) in SafeMode but i think that's fine since its SafeMode. No other problem as such. Below are EtreCheck; i never installed any anti-virus or mackeeper or any such malware. I did install ccleaner but never really used it. I have Adobe Photoshop CS6, which i rarely use but my profession demands i keep it. I am facing this issue since yesterday, so initially i thought that i may need to upgrade my RAM. So i upgraded from 2 x 2 GB to 2 x 4 GB RAM. I now have 8 GB of Memory and unfortunately, the issue isn't resolved. Since it works well in Safe Mode, i think some application is trying to cause this issue. I used Activity Monitor to terminate any such application however, no such application is responsible for such CPU consumption yet the current stats are:
System: 86.25%
User: 6.55%
Idle: 5.60%
Already tried:
Restarting Macbook Multiple times
SMC Reset
NVRAM Reset
Removing unnecessary application which i no longer use
Removing non required Internet Plugins
Verifying hard disk to see if it needs any repair. All OK here. Read and Write speed 64mb/s and 54mb/s respectively
Removing start-up files from User group
Fan noise is audible and Battery Performance is affected.
Below are screenshot and latest EtreCheck:
Hardware Information:
  MacBook Pro (13-inch, Late 2011) (Verified)
  MacBook Pro - model: MacBookPro8,1
  1 2.4 GHz Intel Core i5 CPU: 2 cores
  8 GB RAM
Video Information:
  Intel HD Graphics 3000 - VRAM: 512 MB
  Color LCD 1280 x 800
System Software:
  OS X 10.9.4 (13E28) - Uptime: 0 days 0:8:4
Disk Information:
  ST9500325ASG disk0 : (500.11 GB)
  EFI (disk0s1) <not mounted>: 209.7 MB
  Hard Drive (disk0s2) / [Startup]: 499.25 GB (426.2 GB free)
  Recovery HD (disk0s3) <not mounted>: 650 MB
  OPTIARC DVD RW AD-5970H
USB Information:
  Apple Inc. BRCM2070 Hub
  Apple Inc. Bluetooth USB Host Controller
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Inc. FaceTime HD Camera (Built-in)
  Apple Computer, Inc. IR Receiver
Thunderbolt Information:
  Apple Inc. thunderbolt_bus
Configuration files:
  /etc/hosts - Count: 65
Gatekeeper:
  Anywhere
Startup Items:
  HWNetMgr: Path: /Library/StartupItems/HWNetMgr
  HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
  [loaded] com.adobe.fpsaud.plist Support
  [loaded] com.google.keystone.daemon.plist Support
  [loaded] com.tunnelbear.mac.tbeard.plist Support
Launch Agents:
  [loaded] com.google.keystone.agent.plist Support
User Launch Agents:
  [failed] com.nero.HSMMonitor.plist Support
User Login Items:
  Dropbox
Internet Plug-ins:
  FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
  QuickTime Plugin: Version: 7.7.3
  Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
  EPPEX Plugin: Version: 10.0 Support
  o1dbrowserplugin: Version: 5.4.2.18903 Support
  Default Browser: Version: 537 - SDK 10.9
  SharePointBrowserPlugin: Version: 14.0.0 Support
  googletalkbrowserplugin: Version: 5.4.2.18903 Support
Safari Extensions:
  Searchme: Version: 1.3
Audio Plug-ins:
  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
  AirPlay: Version: 2.0 - SDK 10.9
  AppleAVBAudio: Version: 203.2 - SDK 10.9
  iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
  Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
  Flash Player  Support
Time Machine:
  Time Machine not configured!
Top Processes by CPU:
     14% mds
     10% Found
      7% mds_stores
      6% WindowServer
      4% FileIsFound
Top Processes by Memory:
  106 MB Dropbox
  66 MB Found
  66 MB Dock
  57 MB mds_stores
  57 MB CalendarAgent
Virtual Memory Information:
  4.91 GB Free RAM
  1.60 GB Active RAM
  311 MB Inactive RAM
  1.19 GB Wired RAM
  182 MB Page-ins
  0 B Page-outs
Please also note that SOMETIMES everything goes back to normal for a few minutes. The System usage decrease to 3-7% and no Fan Noise is audible however, after a few minutes it goes back to this. Average System Process is 85%
Application installed on this system are:
1Password
Adobe Bridge CS6
Adobe Extension Manager CS6
Adobe Photoshop CS6
Airmail
Android File Transfer
Caffine
CCleaner (never used really)
Chromecast
Dropbox
Evernote
Found
Google Chrome
Google Drive
Numbers
Octagon
TextWrangler
Tunnel Bear
Twitter
uTorrent
VLC
Note: I have recently updated OS X to 10.9.4 - Installed on Jul 28, 2014. Prior to install, i never had such problem.
I am following this thread and will be able to comment instantly. I really want to thank all the contributors in advance. Please help me

  [failed] com.nero.HSMMonitor.plist Support
Update or un-install using the developer’s instructions to make sure you remove all parts of the application. Some people recommend not installing an application unless you know how to remove it.

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  • MacBook Pro awefully slow, did Etrecheck, now what?

    Hi everyone,
    I did the recommended Etrecheck, could someone look at the analysis and tell me what I could do to make my Mac respond faster again? Thank you in advance
    Problem description:
    MacBook Pro very slow
    EtreCheck version: 2.1.5 (108)
    Report generated 1. Januar 2015 21:22:10 MEZ
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5:18:0
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750,16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (272.56 GB free)
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      RAPOO RAPOO 2.4G Wireless Device
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/WDSmartWare
      [not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.AirPlayUIAgent.plist
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.CallHistorySyncHelper.plist
      [killed] com.apple.cmfsyncagent.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.EscrowSecurityAlert.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.recentsd.plist
      [killed] com.apple.sbd.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.security.cloudkeychainproxy.plist
      [killed] com.apple.spindump_agent.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      13 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.awdd.plist
      [killed] com.apple.coresymbolicationd.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.diagnosticd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.periodic-daily.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.sandboxd.plist
      [killed] com.apple.softwareupdate_download_service.plist
      [killed] com.apple.spindump.plist
      [killed] com.apple.systemstats.analysis.plist
      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
      [killed] org.cups.cupsd.plist
      18 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      Caffeine Programm (/Applications/Caffeine.app)
      Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
      Google Drive Programm (/Applications/Google Drive.app)
      TimehopSync Programm (/Applications/TimehopSync.app)
      StatusMenu UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      AmazonMP3DownloaderPlugin101737: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      QuickTime Plugin: Version: 7.7.3
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
      Facebook Cleaner [Installed]
      Exposer [Installed]
      Duplicate Tab Button [Installed]
      ClickToFlash [Installed]
      1Password [Installed]
      AdBlock [Installed]
      Awesome Screenshot [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Perian  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          21% mds
          6% WindowServer
          1% com.apple.WebKit.Networking
          1% com.apple.WebKit.Plugin.64
          1% iTunes
    Top Processes by Memory: ℹ️
      86 MB Safari
      47 MB com.apple.WebKit.WebContent
      47 MB iTunes
      43 MB mds
      39 MB WindowServer
    Virtual Memory Information: ℹ️
      41 MB Free RAM
      883 MB Active RAM
      865 MB Inactive RAM
      1.13 GB Wired RAM
      17.62 GB Page-ins
      138 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 04:04:50 PM Self test - passed

    I searched for the WD software in the finder and located the dmg file and moved it into the trash bin... was that all I had to do about that? I'm not very experienced with this stuff, so please excuse my lack of knowledge Removed the Rapoo nano as well, did restart, then reran Etrecheck... here's the results... please advise, thank you!
    Problem description:
    slow macbook pro
    EtreCheck version: 2.1.5 (108)
    Report generated 1. Januar 2015 23:04:58 MEZ
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:5:12
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750,16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (274.29 GB free)
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/WDSmartWare
      [not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      Caffeine Programm (/Applications/Caffeine.app)
      Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
      Google Drive Programm (/Applications/Google Drive.app)
      TimehopSync Programm (/Applications/TimehopSync.app)
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      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      QuickTime Plugin: Version: 7.7.3
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
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      Facebook Cleaner [Installed]
      Exposer [Installed]
      Duplicate Tab Button [Installed]
      ClickToFlash [Installed]
      1Password [Installed]
      AdBlock [Installed]
      Awesome Screenshot [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Perian  [Support]
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      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          2% Timehop Sync
          1% AppleSpell
          0% mds
          0% Google Drive
    Top Processes by Memory: ℹ️
      159 MB Finder
      129 MB Safari
      125 MB ocspd
      99 MB Google Drive
      90 MB com.apple.WebKit.Plugin.64
    Virtual Memory Information: ℹ️
      134 MB Free RAM
      1.64 GB Active RAM
      1.53 GB Inactive RAM
      971 MB Wired RAM
      9.36 GB Page-ins
      6 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 11:01:15 PM Self test - passed

  • MacBook Pro running slow. Etrecheck report is included here:

    Problem description:
    MacBook Pro running noticeably slower. Ran the Etrecheck app and results are below.
    Maybe someone can read the tea leaves. I would be very grateful for any help.
    EtreCheck version: 2.1.8 (121)
    Report generated April 2, 2015 at 4:45:25 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (17-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,3
        1 2.4 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 191
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1920 x 1200
        AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 2 days 7:28:38
    Disk Information: ℹ️
        Hitachi HTS547575A9E384 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (663.71 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 749.30 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.equinux.VPNTracker6 (6.9.2 - SDK 10.4) [Click for support]
            /System/Library/Extensions
        [loaded]    com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.equinux.VPNTracker6.agent.plist [Click for support]
        [loaded]    com.lobotomo.IPSecuritasDaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
        Viscosity    UNKNOWN  (missing value)
        USB Display Agent    Application  (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Click for support]
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            11%    mds
             7%    WindowServer
             4%    com.apple.WebKit.WebContent
             0%    fontd
             0%    ocspd
    Top Processes by Memory: ℹ️
        223 MB    com.apple.WebKit.WebContent
        94 MB    Safari
        52 MB    WindowServer
        39 MB    com.apple.WebKit.Networking
        34 MB    mds
    Virtual Memory Information: ℹ️
        773 MB    Free RAM
        1.05 GB    Active RAM
        974 MB    Inactive RAM
        1.17 GB    Wired RAM
        64.26 GB    Page-ins
        9.53 GB    Page-outs
    Diagnostics Information: ℹ️
        Apr 1, 2015, 12:36:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-01-123629_[reda cted].crash
        Mar 31, 2015, 04:22:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-162201_[reda cted].crash
        Mar 31, 2015, 12:43:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-124310_[reda cted].crash
        Mar 31, 2015, 11:00:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-110046_[reda cted].crash
        Mar 31, 2015, 10:09:40 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-100940_[reda cted].crash
        Mar 31, 2015, 09:44:10 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-094410_[reda cted].crash
        Mar 31, 2015, 09:31:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-093116_[reda cted].crash
        Mar 31, 2015, 09:24:51 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092451_[reda cted].crash
        Mar 31, 2015, 09:20:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092050_[reda cted].crash
        Mar 31, 2015, 09:19:08 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091908_[reda cted].crash
        Mar 31, 2015, 09:18:02 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091802_[reda cted].crash
        Mar 31, 2015, 09:17:30 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091730_[reda cted].crash
        Mar 31, 2015, 09:17:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091718_[reda cted].crash
        Mar 31, 2015, 09:17:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091714_[reda cted].crash
        Mar 31, 2015, 09:17:07 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091707_[reda cted].crash
        Mar 31, 2015, 09:17:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091703_[reda cted].crash
        Mar 31, 2015, 09:16:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091652_[reda cted].crash
        Mar 31, 2015, 09:14:32 AM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook Pro extremely slow. (Etrecheck inside)

    Macbook pro is extremely slow here is the etrecheck:
    When I go to disk utility I can't see the smart status of the hard drive either, but i can verify and repair it all and it seems just fine. Im also confused by the size of the backup disk error thing as well.
    EtreCheck version: 2.1.6 (109)
    Report generated 25 January 2015 15:25:35 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
      Battery Health: Normal - Cycle count 3
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 0:41:34
    Disk Information: ℹ️
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Failing
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.23 GB (328.10 GB free) - 59 errors
      Core Storage: disk0s2 498.60 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      MOSART Semi. 2.4G Keyboard Mouse
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/ExpanDrive.app
      [not loaded] com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Support]
      /Library/Extensions
      [not loaded] com.mice.driver.Wireless360Controller (1.0.0d14 - SDK 10.9) [Support]
      [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d14 - SDK 10.9) [Support]
      /System/Library/Extensions
      [not loaded] com.mice.driver.Xbox360Controller (1.0.0d14 - SDK 10.9) [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.mice.360Daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
      [loaded] com.valvesoftware.steamclean.plist [Support]
    User Login Items: ℹ️
      Steam Application  (/Applications/Steam.app)
      Flux Application  (/Applications/Flux.app)
      iTunesHelper Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Spotify Application  (/Applications/Spotify.app)
      unhide users files AppleScript Hidden (/Users/[redacted]/Documents/unhide users files.scpt)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.296 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    Safari Extensions: ℹ️
      AdBlock [Installed]
      Reddit Enhancement Suite [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      XBox 360 Controllers  [Support]
    Time Machine: ℹ️
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.23 GB Disk used: 170.13 GB
      Destinations:
      TimeMachine [Local]
      Total size: 244.35 GB
      Total number of backups: 10
      Oldest backup: 2014-11-26 22:48:38 +0000
      Last backup: 2015-01-24 19:41:03 +0000
      Size of backup disk: Too small
      Backup size 244.35 GB < (Disk used 170.13 GB X 3)
    Top Processes by CPU: ℹ️
          15% mds
          4% WindowServer
          1% com.apple.WebKit.WebContent
          0% launchd
          0% fontd
    Top Processes by Memory: ℹ️
      241 MB Safari
      232 MB com.apple.WebKit.WebContent
      116 MB Spotify
      86 MB Finder
      73 MB WindowServer
    Virtual Memory Information: ℹ️
      832 MB Free RAM
      2.04 GB Active RAM
      755 MB Inactive RAM
      670 MB Wired RAM
      1.23 GB Page-ins
      4 KB Page-outs
    Diagnostics Information: ℹ️
      Jan 25, 2015, 02:44:37 PM Self test - passed

    According this report, your hard disk is failing. That would definitely slow your machine down.  Backup immediately.  Get a new disk.

  • Macbook Pro camera slow/laggy?

    I have a relatively new Macbook Pro Model A1398 Mid 2014 and the built in camera is very slow and lags. For example, if I wave my hand over the camera, I could see the slow movement of my hand and even after I finish waving, on the screen, I would still be mid-wave. Basically, it 's just really delayed and slow.
    I'm a kid when it comes to this it would really help if you could help me by answering with more common words and easy to follow steps.
    Thanks!

    Contact your retailer for help with your new MBPr.
    If you bought on-line, contact MacBook Pro Support or an Apple Authorized Service Provider.
    Message was edited by: EZ Jim
    Mac OSX 10.10.1

  • Macbook Pro is slow/laggy and makes a weird noise

    Hello members,
    I have a Mid-2010 Macbook Pro running Mountain Lion with all the latest updates. Everything was fine until 3 days back, when it started acting up. Moving the cursor was extremely laggy, and starting up any application takes forever. I also noticed a weird noise, more like a phone pulse dial, coming from the front. It repeats itself every 3 seconds, so I first thought it must be the HDD failing. But I have run all sorts of hardware tests but every test seems to infer that the HDD is working fine. Is it possible that the HDD is failing even though it doesn't show up on any test? The Apple store nearest to me is more than a 3 hour drive away, so it's almost impossible to go there in person. Can anyone please help? Thanks in advance.

    I suggest you start with these user tip articles:
    https://discussions.apple.com/docs/DOC-3353
    https://discussions.apple.com/docs/DOC-3521
    Ciao.

  • MacBook Pro is slowing down

    So I've had my Macbook Pro since 2009 and it's been slowing down the past couple years and I want it back running like it should.  I recently updated to Yosemite and feel like that's the culprit.  I also ran EtreCheck so maybe someone can help me identify the problem from there?
    Problem description:
    MacBook Pro is slowing down
    EtreCheck version: 2.1.5 (108)
    Report generated January 12, 2015 at 9:36:18 AM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:32:18
    Disk Information: ℹ️
      Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 159.05 GB (129.25 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Anywhere
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    Safari Extensions: ℹ️
      Vidx [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          1% Safari
          0% AppleSpell
          0% com.apple.WebKit.Networking
          0% fontd
    Top Processes by Memory: ℹ️
      113 MB com.apple.WebKit.WebContent
      75 MB Finder
      69 MB Safari
      60 MB mds_stores
      52 MB WindowServer
    Virtual Memory Information: ℹ️
      84 MB Free RAM
      726 MB Active RAM
      656 MB Inactive RAM
      312 MB Wired RAM
      1.55 GB Page-ins
      1 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 12, 2015, 09:04:38 AM Self test - passed

    I'm having similar problems, but I DO have 4 GB of memory. I've pasted my Etresoft results below. Any help would be amazing!!!
    Problem description:
    I’ve had my computer for several years, and it’s been slowing down for the last several months. Installing Yosemite seemed to make it significantly worse.
    EtreCheck version: 2.1.5 (108)
    Report generated January 12, 2015 at 3:55:23 PM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:14:9
    Disk Information: ℹ️
      TOSHIBA MK2555GSXF disk0 : (250.06 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 249.20 GB (90.16 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      Unified Remote Application (/Applications/Unified Remote.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.0.0 [Support]
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 159.04 GB
      Destinations:
      TimeMachineBackup [Network]
      Total size: 3.85 TB
      Total number of backups: 20
      Oldest backup: 2015-01-05 23:59:42 +0000
      Last backup: 2015-01-12 18:01:57 +0000
      Size of backup disk: Excellent
      Backup size 3.85 TB > (Disk size 249.20 GB X 3)
    Top Processes by CPU: ℹ️
          7% Google Chrome
          5% WindowServer
          1% hidd
          0% Unified Remote
          0% coreduetd
    Top Processes by Memory: ℹ️
      171 MB Google Chrome
      120 MB Google Chrome Helper
      94 MB mds_stores
      90 MB ocspd
      64 MB Finder
    Virtual Memory Information: ℹ️
      507 MB Free RAM
      1.72 GB Active RAM
      1.21 GB Inactive RAM
      592 MB Wired RAM
      2.16 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Jan 12, 2015, 03:41:49 PM Self test - passed
      Jan 12, 2015, 01:18:24 PM /Library/Logs/DiagnosticReports/???_2015-01-12-131824_[redacted].cpu_resource.d iag [Details]
      Jan 12, 2015, 01:18:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Preview_2015-01-12-131802_[red acted].crash

  • Macbook Pro Running Slow, EtreCheck results inside

    Hi all,
    I posted a question last week about my Macbook Pro running slow, pinwheel on Safari etc, I was asked to run etrecheck which I have but not sure if it is highlighting the issue or not, so I have included the results below.
    If anyone could take a look and let me know if something jumps out at you.
    Many thanks in advance
    Results
    Problem description:
    Macbook Pro 2009, 2Gb RAM running slow, pinwheel very often.
    EtreCheck version: 2.0.4 (89)
    Report generated 16 October 2014 23:41:15 GMT+01:00
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Not upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      Mac OS X 10.7.5 (11G63) - Uptime: 14 days 4:5:45
    Disk Information: ℹ️
      SAMSUNG HN-M101MBB disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
      MacOSX (disk0s2) /  [Startup]: 999.35 GB (900.14 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
      /etc/hosts - Count: 2
    Kernel Extensions: ℹ️
      /Applications/Parallels Desktop.app
      [loaded] com.parallels.kext.hypervisor (10.0.2 27712 - SDK 10.7) Support
      [loaded] com.parallels.kext.netbridge (10.0.2 27712 - SDK 10.7) Support
      [loaded] com.parallels.kext.vnic (10.0.2 27712 - SDK 10.7) Support
      /Library/Application Support/VirtualBox
      [loaded] org.virtualbox.kext.VBoxDrv (4.3.16) Support
      [loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) Support
      [loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) Support
      [loaded] org.virtualbox.kext.VBoxUSB (4.3.16) Support
      /System/Library/Extensions
      [loaded] com.parallels.kext.usbconnect (10.0.2 27712 - SDK 10.7) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [not loaded] org.virtualbox.startup.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      AdobePDFViewer: Version: 10.0.0 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      QuickTime Plugin: Version: 7.7.1
      SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
    Safari Extensions: ℹ️
      OpenIE
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          46% WebProcess
          3% WindowServer
          0% Safari
          0% ps
          0% SystemUIServer
    Top Processes by Memory: ℹ️
      749 MB WebProcess
      107 MB Safari
      28 MB WindowServer
      21 MB mdworker
      19 MB mds
    Virtual Memory Information: ℹ️
      223 MB Free RAM
      838 MB Active RAM
      429 MB Inactive RAM
      388 MB Wired RAM
      11.03 GB Page-ins
      8.48 GB Page-outs
    Thanks

    Are you running both VirtualBox and Parallels? The sad thing is that you've only 2GB of RAM - and your machine can be upgraded to 8GB which would, in your case, have a tremendous impact on the speed of your machine (I'm not certain why EtreCheck is saying that the 2GB of RAM is not upgradable).
    2GB just isn't enough to run modern versions of OS X - not even the Lion OS that you're running now. If you want more performance from your machine, upgrade your RAM. You can go to the Crucial website or the OWC website and find the RAM that's right for your machine.
    Good luck,
    Clinton
    MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

  • Macbook Pro Extremely Slow All Of A Sudden, Wiped Completely and Problem Persists

    My 2012 Macbook Pro has slowed down to nearly a crawl in just about everything I try to do, espescially with anything that utilizes the internet.  Activity Moniter initially revealed the issue to be the Kernal_Task proccess using too much memory as well as com.apple.finder. Also, Spotlight was indexing constantly until I disabled my disk from being accesed by it within the privacy tab of Spotlight Preference. The spinning beach ball of death has appeared more times in the past few days then I have ever seen in the entire year I've had my Macbook Pro.
    I literally tried everything that I could find. I've done everything from resetting the Pram and the other thing (I forgot the name but when you hold down four keys at once during start up). I've tried killing proccesses, rebooting my mac several times, closing out programs, deleting all applications, just about eveything you can think of. Safari, Google Chrome, and Firefox were all extremely slow. Attemping to verify disk permissions or repair failed because of the sheer amount of time it was taking. I let the computer sit for an entire day and it seemed to make little to no progress in repairing the disk. I even booted the computer in Safe Mode and it was stil performing poorly.
    The issue is NOT Hard Drive space on my Macbook. I know this because it was working perfectly fine and then all of sudden started behaving like this. All of these issues ultimately led to me doing something many others wouldn't, WIPING MY ENTIRE MAC AND RESTORING FROM FACTORY SETTINGS.
    The issue STILL persists although not as severe. Internet browing is bearable but nowhere near perfomring as it should. Even simple task such as opening up a new tab or switching tabs results in a spinning beach ball for about 5-10 seconds. Opening an application such as Pages or Twitter results in a spinning beach ball for 5-10 seconds before working slowly. Simply right clicking results in spinning beach ball.
    I have no idea what the issue could be at this point. I am now about to attempt to verify the disk again to see if it fixes any issues but a year old Apple product should NOT be behaving like this.
    Any advice is appreciated!
    My Specs:
      Model Name:          MacBook Pro
      Processor Name:          Intel Core i5
      Processor Speed:          2.5 GHz
      Memory:          4 GB

    Melophage,
    I've been scouring the community for help, and hoping you might be able and willing to look at my etrecheck results and share any wisdom and feedback, problem causers you see! I updated to OS Mavericks through apple updates without really realizing I was installinga  whole new system. I have been experiencing the lag issues that many others have, and have a Kernel_Task for which the CPU skyrockets at random and consistently slows things down. I've run disk repair in recovery mode, repaired permission, PRAM, a few 'basics', but have not really had success in addressing the issue (I guess because I don't really understand the issue!)
    Thanks in advance for any time and suggestions!!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 16:40:46
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 319.21 GB (200.7 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              WDQuickView
              HPEventHandler
              HP Scheduler
    Internet Plug-ins:
              MacCouponPrinter3: Version: (null)
              Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.1.2.72 3rd-Party support link
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              Silverlight: Version: 4.0.60129.0 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 1.1 3rd-Party support link
              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
              ContentUploaderPlugin: Version: 1.0 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              Move_Media_Player: Version: npmnqmp 07076003 3rd-Party support link
              fbplugin_1_0_3: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
              Perian  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/iWork '09
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 110.38 GB
              Destinations:
                        My Passport [Local] (Last used)
                        Total size: 464.98 GB
                        Total number of backups: 39
                        Oldest backup: 2010-02-01 20:31:56 +0000
                        Last backup: 2014-01-02 04:25:58 +0000
                        Size of backup disk: Adequate
                                  Backup size 464.98 GB > (Disk used 110.38 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   4%          WindowServer
                   3%          EtreCheck
                   1%          Activity Monitor
                   0%          sysmond
                   0%          configd
    Top Processes by Memory:
              152 MB          com.apple.IconServicesAgent
              131 MB          softwareupdated
              115 MB          Finder
              111 MB          Google Chrome
              61 MB          mds_stores
    Virtual Memory Information:
              42 MB          Free RAM
              1.65 GB          Active RAM
              1.63 GB          Inactive RAM
              440 MB          Wired RAM
              822 MB          Page-ins
              0 B          Page-outs

  • Macbook Pro Running Slow (2yrs old)

    My macbook pro has been running slow for several months. I thought maybe it was because my 12yr old created a second user account, but I think I deleted it and I'm still having issues.
    I downloaded a report from Etrequick and here is what it said:
    Problem description:
    Macbook pro running slow
    EtreCheck version: 2.0.5 (90)
    Report generated October 18, 2014 at 9:47:34 AM HST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.4 (13E28) - Uptime: 56 days 1:30:3
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (321.39 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      QuickTime Plugin: Version: 7.7.3
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User Internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Safari Extensions: ℹ️
      Evernote Web Clipper
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          16% mds_stores
          2% WindowServer
          0% CalendarAgent
          0% com.culturedcode.thingsreminders
          0% AppleSpell
    Top Processes by Memory: ℹ️
      146 MB Mail
      99 MB Safari
      79 MB mds_stores
      52 MB Finder
      52 MB installd
    Virtual Memory Information: ℹ️
      49 MB Free RAM
      822 MB Active RAM
      785 MB Inactive RAM
      786 MB Wired RAM
      61.22 GB Page-ins
      2.10 GB Page-outs

    First, the worst way to try to fix a malfunctioning system is to upgrade the OS. Doing that will usually make the problem worse.
    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Yosemite has made my Macbook Pro 2011 slow

    Yosemite has made my Macbook Pro very slow. Here is my Etre check report. I am not too tech savvy so any detailed help would be MUCH appreciated!
    Problem description:
    Yosemite has made my macbook pro very slow
    EtreCheck version: 2.1.8 (121)
    Report generated March 22, 2015 at 8:30:07 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 580
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1440 x 900
        AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 20 days 21:4:17
    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (416.19 GB free)
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Logitech USB Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Geneio [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Applications/Toast 8 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.3) [Click for support]
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /Incompatible Software/Parallels Access.app
        [not loaded]    com.parallels.virtualsound (1.0 22682.914869 - SDK 10.6) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.57 - SDK 10.6) [Click for support]
        [not loaded]    com.mice.driver.Wireless360Controller (1.0.0d11) [Click for support]
        [not loaded]    com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Click for support]
        [not loaded]    com.mice.driver.Xbox360Controller (1.0.0d11) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.57 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.57 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.57 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.57 - SDK 10.6) [Click for support]
    Startup Items: ℹ️
        360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.sbd.plist
        one process killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.systemstats.analysis.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        7 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [failed]    com.parallels.mobile.startgui.launchagent.plist [Click for support] [Click for details]
        [running]    com.pharos.notify.plist [Click for support]
        [running]    com.pharos.popup.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [not loaded]    org.eyebeam.SelfControl.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Spotify    Application  (/Applications/Spotify.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        KiesAgent    Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
        KiesViaWiFiAgent    Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
        fuspredownloader    Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        XBox 360 Controllers  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            20%    mds
             6%    WindowServer
             1%    mds_stores
             0%    fontd
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        266 MB    Finder
        125 MB    WindowServer
        116 MB    Google Chrome
        107 MB    ocspd
        90 MB    Google Drive
    Virtual Memory Information: ℹ️
        94 MB    Free RAM
        1.47 GB    Active RAM
        1.40 GB    Inactive RAM
        1.20 GB    Wired RAM
        43.48 GB    Page-ins
        4.27 GB    Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1302 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 475 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n    ...and %d more line(s)\n' '\nContents of %s\n    '"${k[22]}"'mod date: %s\n    '"${k[22]}"'size (B): %d\n    '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n    "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n    "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n    "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n    "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n    "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n    [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n    "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n    '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */    /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^  |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') exit;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
    [Process started]
            Part 1 of 8 done at … sec
            Part 8 of 8 done at … sec
            The test results are on the Clipboard.
            Please close this window.
    [Process completed]
    The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Macbook Pro running slow

    Macbook Pro running slow lately:
    - when programs are not opened
    - after starting up the macbook
    - when multitasking
    - when writing sentences, it sometimes delays for 2/3 seconds (safari, mail, Word, ...)
    --> hereby the report:
    Can anyone help to understand this issue? Thx!
    EtreCheck version: 2.1.1 (104)
    Report generated 7 december 2014 13:45:16 CET
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      AMD Radeon HD 6750M - VRAM: 512 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 4:17:54
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (435.27 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.3.5) [Support]
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.5) [Support]
      [not loaded] com.ploytec.hpaa06_rldjif2.driver (1.6.6) [Support]
    Startup Items: ℹ️
      Jaksta: Path: /Library/StartupItems/Jaksta
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [loaded] com.citrix.AuthManager_Mac.plist [Support]
      [running] com.citrix.ReceiverHelper.plist [Support]
      [running] com.citrix.ServiceRecords.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [invalid?] com.teamviewer.teamviewer.plist [Support]
      [invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [invalid?] com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
      [invalid?] com.adobe.ARM.[...].plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Dropbox Programma (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User internet Plug-ins: ℹ️
      Picasa: Version: 1.0 [Support]
    Safari Extensions: ℹ️
      Extensions: No such file or directory
    Audio Plug-ins: ℹ️
      ReloopDJIF2: Version: Unknown [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Native Instruments USB Audio  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          29% com.apple.preferences.icloud.remoteservice
          11% WindowServer
          3% CVMCompiler
          2% System Preferences
          1% hidd
    Top Processes by Memory: ℹ️
      159 MB Finder
      146 MB Safari
      77 MB mds_stores
      77 MB Microsoft Word
      60 MB System Preferences
    Virtual Memory Information: ℹ️
      183 MB Free RAM
      1.05 GB Active RAM
      828 MB Inactive RAM
      1.11 GB Wired RAM
      6.39 GB Page-ins
      335 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 7, 2014, 09:28:00 AM Self test - passed
      Dec 6, 2014, 01:03:41 PM Finder_2014-12-06-130341_MacBook-Pro-van-Steven.crash

    DiskWarrior is a program that tries to repair low level directories that can get messed up. From their website ...
    What is DiskWarrior?
    DiskWarrior is the safest, most technologically advanced, most powerful utility to eliminate directory damage available for any computer.
    There are other utilities that do similar things.
    Looking for login items is probably a better bet. You do this by opening System Preferences and then looking into Accounts. From there you should see a tab for Login Items. There will be some things you want to keep. iTunes helper and some other helper files are actually nice to have around, but you may have things that look like total sludge. Get rid of those. If you aren't sure, try to google the name of the program and you will likely get some more info about it before destroying it.

  • My MacBook Pro runs slow and freezes

    Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
    Thanks
    EtreCheck version: 1.9.15 (52)
    Report generated October 25, 2014 at 12:56:58 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
      DELL E177FP 1280 x 1024 @ 60 Hz
    System Software: ?
      OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      disk0s2 (disk0s2) <not mounted>: 319.21 GB
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Problem System Launch Daemons: ?
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.security.syspolicy.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Problem System Launch Agents: ?
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.gamed.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.oracle.java.JavaUpdateHelper.plist Support
    Launch Agents: ?
      [failed] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      CheatSheet
      Garmin Express Service
      Dropbox
      iTunesHelper
      AdobeResourceSynchronizer
      Google Chrome
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
      Default Browser: Version: 600 - SDK 10.10
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.0.0 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
      AirPlay: Version: 2.0 - SDK 10.10
      AppleAVBAudio: Version: 300.22 - SDK 10.10
      iSightAudio: Version: 7.7.3 - SDK 10.10
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
    User Internet Plug-ins ?
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          2% AppleIDAuthAgent
          1% com.apple.WebKit.Plugin.64
          1% Dropbox
          0% Google Chrome
    Top Processes by Memory: ?
      123 MB Google Chrome
      116 MB Google Chrome Helper
      74 MB java
      57 MB Safari
      53 MB Finder
    Virtual Memory Information: ?
      50 MB Free RAM
      1.12 GB Active RAM
      1.09 GB Inactive RAM
      1.03 GB Wired RAM
      27.89 GB Page-ins
      1.59 GB Page-outs

    Hey VladimirGP,
    Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
    OS X Mavericks: If your Mac runs slowly
    http://support.apple.com/kb/PH13895
    Thanks,
    Matt M.

  • My MacBook Pro is slow, only safari open

    It is 2 years old. 2.26GHz, 2GB 1067 MHz DDR3. Not sure what to do? I only have safari open., My MacBook Pro is slow It is 2 years old. 2.26GHz, 2GB 1067 MHz DDR3. Not sure what to do? I only have safari open, and it will freeze or the spinning rainbow wheel will come up for a long time. Or sometimes it shows that I am scrolling over something a good 5-10 seconds after I already have. Sometimes when I am typing, the letters appear later than when i have typed them. I am not sure what to do. Oh, and my security software is clean and up to date!
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    Please Help!!

    Boot up from your install DVD and run "Repair Disk" from the Utility menu.  When done, restart back to your desktop, repair permissions and restart your computer. 
     

  • My macbook pro is slow and the colorwheel turns a lot.  Is there an antivirus software out there recommended by the apple community?

    my macbook pro is slow and the colorwheel turns a lot.  Is there an antivirus software out there recommended by the apple community?

    Problem description:
    MacBook Pro is running slowly and shows me the color wheel all the time.
    EtreCheck version: 2.1.8 (121)
    Report generated March 26, 2015 at 2:07:06 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 448
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            25%    WindowServer
             4%    hidd
             1%    Dock
             0%    systemstatsd
             0%    AppleIDAuthAgent
    Top Processes by Memory: ℹ️
        86 MB    Finder
        77 MB    WindowServer
        73 MB    ocspd
        47 MB    mds_stores
        43 MB    CalendarAgent
    Virtual Memory Information: ℹ️
        1.06 GB    Free RAM
        1.57 GB    Active RAM
        568 MB    Inactive RAM
        1.09 GB    Wired RAM
        1.46 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 25, 2015, 11:13:52 AM    Self test - passed
        Mar 24, 2015, 07:05:57 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details]

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