Macbook Pro isn't opening applications
Hello everyone,
I have 15 inch Macbook Pro with a 2.4 GHz Intel Core i5 processor running Mavericks 10.9. It ran perfectly fine utnil a few days ago when I heard it make a strange noise overnight. When I went to boot it up the next morning the optical drive was making a weird sound, but it would still boot up. Later on that evening, I went to open Google Chrome and it was unresponsive. I checked a few other applicaitons and ran into the same problem. I hit the discussion board and thought that my permissions were messed up so I verrified my persmissions and I had no problem. I read online about hard drve issues and thought that my hard drive may be crashing so I replaced it with a new one. I installed Mavericks on it and it ran perfectly for a while and then I ran into the same problem. Also when I try to shut off my computer using the power button the screen goes black, as if it is going into sleep mode. The only way it will boot down is if I manually power it down.
To clear things up, let me run you through everything I have tried:
I reinstalled Mavericks
I replaced my hard drive
I've verified and repaired disk permissions
I've verified and repared the disk
I've reset the NVRAP and PRAM
I've checked my optical drive and it works properly
The only time my computer works somewhat decently is if I boot it into Safe Mode and it still doesn't work properly most of the time. Any ideas?
Why year model is it? I had the same problem with my old laptop, but now I don't, it is a 2012 model. The old one was a few years old.
Similar Messages
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MacBook Pro running slow - opening applications, documents, photos, everything
Hello Mac community,
I am using a MacBook Pro 2010
OS X 10.9.5
Storage capacity 21.74 GB free of 249.2 GB
4 GB of memory
Over the last couple of weeks, or over a month now, I have been noticing this machine is getting very slow in opening up any document. It also hesitates when closing a document. Not sure what's going on.
Welcome your help in this matter. Thank you.
I've tried deleting files, emptying downloads folder. I haven't downloaded any new softwares, so, not sure what to do.Problem description:
All documents, files, etc are running supper slow in opening and closing.
I am using a MacBook Pro 2010
OS X 10.9.5
Storage capacity 21.74 GB free of 249.2 GB
4 GB of memory
Over the last couple of weeks, or over a month now, I have been noticing this machine is getting very slow in opening up any document. It also hesitates when closing a document. Not sure what's going on.
Welcome your help in this matter. Thank you.
I've tried deleting files, emptying downloads folder. I haven't downloaded any new softwares, so, not sure what to do.
EtreCheck version: 2.1.8 (121)
Report generated February 4, 2015 at 11:18:29 AM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 80
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 5 days 23:48:21
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (21.73 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Western Digital My Book 1110 2 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
My Book (disk1s3) /Volumes/My Book : 2.00 TB (1.26 TB free)
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.philips.iokit.DLconnect (85) [Click for support]
[not loaded] com.silabs.driver.SiLabsUSBDriver (1.1.2 - SDK 10.4) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.canon.MFManager.plist [Click for support]
[running] com.newwellnesssolutions.DLconnectMonitor.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.fitbitd.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.MobileMeSyncClientAgent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Adobe Bridge CS4 Application Hidden (/Applications/Adobe Bridge CS4/Adobe Bridge CS4.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
F5 Inspection Host Plugin: Version: 6031.2011.0622.1 [Click for support]
F5 SSL VPN Plugin: Version: 7000.2010.0610.1 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
F5 Inspection Host Plugin: Version: 6031.2010.0413.1 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 227.47 GB
Destinations:
My Book [Local]
Total size: 2.00 TB
Total number of backups: 163
Oldest backup: 2010-08-10 21:25:27 +0000
Last backup: 2015-02-04 18:48:06 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ℹ️
12% WindowServer
1% Fitbit Connect Menubar Helper
0% mds_stores
0% AppleSpell
0% mds
Top Processes by Memory: ℹ️
69 MB Safari
56 MB WindowServer
43 MB com.apple.WebKit.WebContent
34 MB Finder
30 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
35 MB Free RAM
695 MB Active RAM
668 MB Inactive RAM
548 MB Wired RAM
3.40 GB Page-ins
239 MB Page-outs -
When i plug in my iPhone to my macbook pro iPhoto doesn't open up and ask me if I want to import photos. This process used to happen automatically. It's like they are not talking. My iPhone does show up in iTunes though.
Hi ez2bme63,
The application that launches when a device such as your iPhone is connected is controlled in the iPhoto preferences. From the iPhoto menu > Preferences > General > Connecting camera opens: Select iPhoto. See this article for reference -
iPhoto '11: Change what happens when you connect a camera to your computer
Thanks for using Apple Support Communities.
Best,
Brett L -
My macbook pro isn't automatically connecting to wifi when I open it. I have to manually enter the password every time although I always click "remember password". PLease advise
Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked
Keep login keychain unlocked
is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access. -
My MacBook Pro will not open any app or program that requires Internet, even though I am connected to the web. I recently installed Norton AntiVirus and think it may have changed a setting that I couldn't find. I uninstalled Norton and it didn't help. Every time I open Safari, iTunes or any other program that tries to connect to the Internet, it crashes. Strangely enough, Skype still works, but nothing else.
I have OSx 10.6.8.
I have tried erasing plists, and all the standard troubleshooting, ie resetting modem, restarting computer, reloading Safari from disk.
Any help would be greatly appreciated. Thank you in advance.Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
Mac OS X 10.6 Help: Solving problems with connecting to the Internet
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
I uninstalled Norton and it didn't help.
To properly uninstall Norton software follow these instructions - Locate Symantic Solutions folder inside the Applications folder at the root level of your HD, launch the Symantec Uninstaller application, select the Symantec AntiVirus Corporate, Norton AntiVirus & Norton AntiVirus Auto-Protect entries and click the Uninstall button.
Confirm your decision when prompted and then enter your administrator password in the space provided.
Retart your computer & Norton should be gone for good.
If the above does not work, download a copy of Symantec’s RemoveSymantecMacFiles removal utility. This utility will launch Terminal & remove the Norton components. -
My MacBook Pro will not open documents via Adobe Reader. Says I need to aspen Reader in Browzer and accept terms and contitions first. Went through this 3 times and got through to "Finish", closed browser and then retried. No luck. What's going on?? Have no problem with same documents on iPhone and iPad
After you finished installing did you launch Adobe Reader from your /Applications folder and accept EULA(End User License Agreement)?
What is your Adobe Reader version?
What browser are you using and browser version?
Thank You. -
Hi, my Macbook Pro isn't charging when I plug in my charger and the light on the charger thing isn't lighting up. How can I tell if the charger or the computer is broken? Also, is there a way to fix it? Thanks.
Not sure how I would tell if the contacts are stuck, but they look normal. The other stuff:
Battery Information:
Model Information:
Serial Number: W0046Q08UBX0A
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0157
Charge Information:
Charge remaining (mAh): 3211
Fully charged: No
Charging: No
Full charge capacity (mAh): 5845
Health Information:
Cycle count: 943
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1354
Voltage (mV): 11210
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No -
I bought a macbook pro as an open item in best buy and it doesn't come with garage ban, iMovie, iphoto, numbers, etc. what can I do?
it wouldnt come with numbers, only iphoto, imovie, and garageband. Have you tried this?
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications. -
my macbook pro isn't starting. it gets as far as the apple logo and loading wheel but does go any further, please help!!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Is it possible to view .bbb files in a mac? how? I am transferring my bberry contacts onto my macbook pro, but cannot open the .bbb files...
Well, if simply double-clicking the .bbb file doesn't work, first try dragging the file onto the BBDM icon (either in the Dock, on the desktop or in the Applications folder or wherever it's stored). That tells Finder to open it with that application.
Otherwise, right-click on the file and choose the Open With option. If BBDM is not the default, select Get Info and use the Open with box from there to select it (if it's not in the list, choose 'other' and navigate to it), then click the 'change all' button. -
My macbook pro refuses to open games if they weren't purchased from the apple store. Message says my security settings prohibit opening game. How do I reset the security settings?
Not sure about where it is or even it this setting exists on 10.6 but on lion it is in the security & privacy section of system preferences. You have to click the lock icon and type in your admin password then select "Anywhere" in the "allow applications downloaded from:" area.
-
Does MacBook pro provide the free applications install DVD recently?
Recently my mum purchased MacBook Pro 13 inch with Lion OS, there isn't any DVDs included inside the package. But previously my MacBook pro did provide free applications install DVD. Just wondering, new MacBook pro didn't provide install DVD together with MacBook?
Read here:
http://support.apple.com/kb/HT4718
and here:
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh15638.html -
Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
I reinstalled iPhoto on my MacBook Pro. It opens, but only shows the loading bars and does not allow me to add pictures. How can I fix this?
Mac 101: File Sharing
Mac OS X 10.7 Help: Transfer files between two Mac computers
Mac OS X 10.7 Help: Set up a Windows computer to share files with Mac users
Mac OS X 10.7 Help: Use iDisk to share files
Mac OS X: Sharing your files with non-Apple computers
How to share a Mac's files with a PC and vice versa. -
I currently use iCloud on a MacBook Pro. I opened my iBook G4 that hasn't been used in years. I have many email messages that i would like to transfer to the MacBook Pro, but every password I use to access MobileMe is not accepted. Any suggestions on retrieving or transferring the emails?
MobileMe was discontinued around 2 years ago. Anything on the MMe servers are long gone. The MMe passwords are uselsess because MMe is no more.
Unless you created an iCloud account back before MMe was taken off line you won't be able to recover any emails.
OT
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