Macbook pro issues (hardware or software)
Dear friends,
I am starting to lose faith in apple products... My previous macbook pro also did weird things until it was inoperable.
Now my current macbook pro, a mid-2010 15", is experiencing issues.
Everything was great, until I updated to mac os x lion. Snow leopard was running amazingly great. After lion, my mac
started crashing (first an application crashed and after 10 sec the whole system crashed) on a regular basis. Every time
it was essential to force shut-down my mac. Note that finder was crashing weirdly often, something that being myself a
mac user since 2004 seems very strange...
Another symptom was lag. My mac was lagish every now and then for a very short period of time. It was not that big a deal,
so I ignored it. 2-3 seconds of beach ball every day.... What seems odd, is that I got that beach ball most likely when surfing on
safari app. It seems odd, because I think beach ball means the system is waiting for the hard disk. Also, it was very common for
a beach ball in a java environment like facebook.
Last and least was after turning my mac on, the system froze on startup. After the next startup everything seemed great, but something
messed with bluetooth. I couldn't use both bluetooth mouse and keyboard. The problem caused was, super super lag for the bluetooth
mouse AND keyboard. I thought that was a perfect excuse to finally do a clean install on my mac.
Now, the problem I experience, which make me super-anxious, is the following. I start worrying that my issues are caused by hardware.
Running a super clean install of snow leopard, First thing I want to do, is software update. I choose software update aandd boom.
Crash report. I hope the reason it crashed is that I have not installed even iLife, but now that symptoms vary, thought that could worth
sharing.... What do you guys think the problem(s) is(are) ?
Thanks for helping
P.S. I didn't ever use more than 70% of HD capacity
Process: SoftwareUpdateCheck [231]
Path: /System/Library/CoreServices/Software Update.app/Contents/Resources/SoftwareUpdateCheck
Identifier: SoftwareUpdateCheck
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [217]
Date/Time: 2011-12-21 23:42:53.936 +0200
OS Version: Mac OS X 10.6.3 (10D2101a)
Report Version: 6
Interval Since Last Report: 55 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 1
Anonymous UUID: 7F9AA470-AD5B-4981-AF76-3ED33BDD3C16
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 7
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
Thread 0: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff87b06421 CFArrayCreateMutable + 1
1 com.apple.CoreFoundation 0x00007fff87b5296e -[__NSPlaceholderArray initWithCapacity:] + 62
2 com.apple.Foundation 0x00007fff84945dd2 -[NSXMLChildren init] + 121
3 com.apple.Foundation 0x00007fff84948e86 -[NSXMLElement setAttributes:] + 141
4 com.apple.Foundation 0x00007fff84948a82 -[NSXMLElement dealloc] + 124
5 com.apple.CoreFoundation 0x00007fff87b2cd56 _CFAutoreleasePoolPop + 230
6 com.apple.Foundation 0x00007fff848f2e9b -[NSAutoreleasePool release] + 158
7 SoftwareUpdateCheck 0x0000000100002123 0x100000000 + 8483
8 SoftwareUpdateCheck 0x0000000100001760 0x100000000 + 5984
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff83a6b4ea kevent + 10
1 libSystem.B.dylib 0x00007fff83a6d3bd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff83a6d094 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff83a6cbbe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff83a6c4e8 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff83a6c385 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff83a5275a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff83a52dcd mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87b44452 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87b438df CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff849804e3 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff84900ead __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff83a8b8b6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff83a8b769 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff83a96286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff87b65ef2 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff83a8b8b6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff83a8b769 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff83a6c30a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff83a6c71c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff83a6c385 start_wqthread + 13
Thread 5: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x00007fff83a8d316 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83a8d1a5 nanosleep + 148
2 libSystem.B.dylib 0x00007fff83ada0a4 sleep + 61
3 com.apple.JavaScriptCore 0x00007fff8718c110 ***::TCMalloc_PageHeap::scavengerThread() + 96
4 com.apple.JavaScriptCore 0x00007fff8718c2f9 ***::TCMalloc_PageHeap::runScavengerThread(void*) + 9
5 libSystem.B.dylib 0x00007fff83a8b8b6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff83a8b769 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff83a6c30a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff83a6c71c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff83a6c385 start_wqthread + 13
Thread 7 Crashed:
0 libobjc.A.dylib 0x00007fff81fac1d8 objc_msgSend_vtable5 + 16
1 ...le.SoftwareUpdate.framework 0x00007fff81f84662 -[SUSession(CallbackDispatching) _dispatchDelegateCallbackOnMainThread:withObject:withObject:withObject:] + 80
2 com.apple.Foundation 0x00007fff84956a4d __NSFireTimer + 114
3 com.apple.CoreFoundation 0x00007fff87b45708 __CFRunLoopRun + 6488
4 com.apple.CoreFoundation 0x00007fff87b438df CFRunLoopRunSpecific + 575
5 com.apple.Foundation 0x00007fff8493ba38 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
6 com.apple.Foundation 0x00007fff8498749e -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
7 ...le.SoftwareUpdate.framework 0x00007fff81f8039d -[SUDownloadAndVerifyOperation main] + 247
8 ...le.SoftwareUpdate.framework 0x00007fff81f878eb -[SUProductDownloadOperation main] + 1033
9 ...le.SoftwareUpdate.framework 0x00007fff81f85592 -[SUSessionImpl downloadAndVerifyAllProductsSync:] + 396
10 ...le.SoftwareUpdate.framework 0x00007fff81f8435d -[SUSession(MainThread) _sessionMain:] + 850
11 com.apple.Foundation 0x00007fff84900ead __NSThread__main__ + 1429
12 libSystem.B.dylib 0x00007fff83a8b8b6 _pthread_start + 331
13 libSystem.B.dylib 0x00007fff83a8b769 thread_start + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000020 rbx: 0x00000001159f29c0 rcx: 0x00000001159f31f0 rdx: 0x00007fff81f963cd
rdi: 0x000000011598db10 rsi: 0x00007fff82e8de48 rbp: 0x000000010077fd50 rsp: 0x000000010077fcf8
r8: 0x00007fff702678c0 r9: 0x0000000115020950 r10: 0x00000001001c7351 r11: 0xb800020000000000
r12: 0x00000001159f31f0 r13: 0x0000000115020950 r14: 0x00007fff702678c0 r15: 0x00000001159f31f0
rip: 0x00007fff81fac1d8 rfl: 0x0000000000010202 cr2: 0x000000012856c000
Binary Images:
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0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <9B995E17-37AC-B849-C124-E97BE32B778A> /usr/lib/dyld
0x7fff8008e000 - 0x7fff800d8ff7 com.apple.Metadata 10.6.3 (507.8) <2193434D-C43B-C1D8-6326-48B25C0CCA11> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff800d9000 - 0x7fff800e6ff7 com.apple.AppleFSCompression 24.0.1 (1.0) <B4EF7C06-CB3C-1D5F-361E-7ABFF2D0855A> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff801dc000 - 0x7fff8023aff7 com.apple.framework.IOKit 2.0 (???) <701CEEF0-953F-81FA-B983-708ADDE30543> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8023b000 - 0x7fff80270ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <FBDDC46F-0B24-7F81-EBE6-9CF093CA4C8B> /usr/lib/libcups.2.dylib
0x7fff80271000 - 0x7fff80278fff com.apple.OpenDirectory 10.6 (10.6) <72A65D76-7831-D31E-F1B3-9E48BF26A98B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff80279000 - 0x7fff80332fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <5A15E12A-AE8F-1A36-BBC7-564E7D7AD0FB> /usr/lib/libsqlite3.dylib
0x7fff80519000 - 0x7fff808b1fe7 com.apple.QuartzCore 1.6.1 (227.18) <73B865F9-157B-F864-7214-A1FBDFD22A8A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x7fff80967000 - 0x7fff80c9afef com.apple.CoreServices.CarbonCore 861.6 (861.6) <80DFB173-E3FB-E232-CEDE-77AE5B3EACA2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff80e27000 - 0x7fff80f4cfef com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) <4931DCF6-072F-A4FA-0989-4C4B83BDF98A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x7fff81a47000 - 0x7fff81ac6fff com.apple.audio.CoreAudio 3.2.2 (3.2.2) <0FBE15EE-AF44-ECEF-9862-A96A193F5AD2> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff81ac7000 - 0x7fff81b7cfe7 com.apple.ink.framework 1.3.3 (107) <D76C7591-B060-E2DE-6634-968FDABD87EF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff81d21000 - 0x7fff81edffff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <8FD6F415-48EE-99A1-6B30-EE49D2ACC1E7> /usr/lib/libicucore.A.dylib
0x7fff81ee0000 - 0x7fff81f08fff com.apple.DictionaryServices 1.1.1 (1.1.1) <403E9BF2-EC47-1D32-E4B1-3D624AAA5BBD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff81f72000 - 0x7fff81fa1fef com.apple.SoftwareUpdate.framework 4.0.3 (258.1) <C2EB2994-8CE9-619C-074C-7707E41B068E> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff81fa2000 - 0x7fff81fa4fff libRadiance.dylib ??? (???) <E9030B43-15FA-4739-72D5-FF5DDF595354> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff81fa5000 - 0x7fff81fa5ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff81fa6000 - 0x7fff8205cfff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <B1F5CDC0-96BD-C7C0-BEAA-1E2259DDE067> /usr/lib/libobjc.A.dylib
0x7fff82349000 - 0x7fff82349ff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8234a000 - 0x7fff82407ff7 com.apple.CoreServices.OSServices 357 (357) <0DD3B712-16C1-09EF-5894-D403A33BDB73> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff82408000 - 0x7fff8241dff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <0EE4B175-27DF-A2F7-366C-A9CC2814A93D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8241e000 - 0x7fff8242cff7 libkxld.dylib ??? (???) <5D1D0B3A-2BA3-79DD-DC2E-A2CEEAE4AA3B> /usr/lib/system/libkxld.dylib
0x7fff82611000 - 0x7fff82611ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff82701000 - 0x7fff830f6fe7 com.apple.AppKit 6.6.5 (1038.29) <8938E4FE-E661-ABC6-097F-00E258F8345B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff830f7000 - 0x7fff83133fe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <EC60DD09-8B5E-88D1-EF57-318A8319514B> /usr/lib/libcurl.4.dylib
0x7fff83146000 - 0x7fff83155fff libxar.1.dylib ??? (???) <0E323815-A88A-E239-973F-2819CED2282E> /usr/lib/libxar.1.dylib
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0x7fff83166000 - 0x7fff83169ff7 libCoreVMClient.dylib ??? (???) <F00F6772-08DB-03EE-1E12-9CF60CE69D8C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8316a000 - 0x7fff8322efff com.apple.installframework 518.1.2 (580) <4DC05F7D-3864-ACA4-16D0-503CE7F24454> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x7fff8322f000 - 0x7fff8322fff7 com.apple.CoreServices 44 (44) <210A4C56-BECB-E3E4-B6EE-7EC53E02265D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff832ac000 - 0x7fff833acff7 com.apple.DiskImagesFramework 10.6.3 (283) <C396B2F7-953F-40FF-B240-53B952231142> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8343e000 - 0x7fff8373cfef com.apple.HIToolbox 1.6.2 (???) <3A6CD66E-A65D-9DC2-0FEF-32D31CBEF3DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x7fff83849000 - 0x7fff83892fef libGLU.dylib ??? (???) <8E418680-E31D-C85B-F4A4-DDE013E7F367> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x7fff83a3c000 - 0x7fff83a50fff libGL.dylib ??? (???) <A85982AB-6395-DE2B-2023-F735093E663D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x7fff84f21000 - 0x7fff84f56ff7 com.apple.DiskManagement 3.2 (353) <CF62F12E-353F-F6AD-7A77-6989311B39F7> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff84f83000 - 0x7fff85069fe7 com.apple.DesktopServices 1.5.5 (1.5.5) <BB62B39C-4FB4-5AA4-4D5D-2BE07C216BE9> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8506a000 - 0x7fff851a8fff com.apple.CoreData 102.1 (251) <782F29CA-ACC7-4A77-5772-52FBE2CEFB5E> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff851a9000 - 0x7fff851a9ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff851c0000 - 0x7fff851cbfff com.apple.CrashReporterSupport 10.6.3 (250) <ACCC4AB2-384D-F884-4C4E-7FEB411C2025> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8525e000 - 0x7fff852dbfef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff852dc000 - 0x7fff852ddfff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff852e6000 - 0x7fff85380fff com.apple.ApplicationServices.ATS 4.1 (???) <429E24CD-7897-630F-26C1-533DDEF186DD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff856ec000 - 0x7fff856edff7 com.apple.TrustEvaluationAgent 1.1 (1) <306FD9EE-A301-41D5-EBDE-2FC52F28229C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8612c000 - 0x7fff86157ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff8616c000 - 0x7fff861adfef com.apple.QD 3.35 (???) <022EDBCA-DE3A-6410-F263-2FC7DA8FAC88> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff86202000 - 0x7fff86218fef libbsm.0.dylib ??? (???) <83676D2E-23CD-45CD-BE5C-35FCFFBBBDBB> /usr/lib/libbsm.0.dylib
0x7fff86219000 - 0x7fff86226fe7 libCSync.A.dylib 543.34.0 (compatibility 64.0.0) <C389970F-FCD6-76A2-87D9-A8CFC1DD3EDE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff86358000 - 0x7fff86392fff com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff86395000 - 0x7fff8661afef com.apple.security 6.1.1 (37594) <BC09FE8A-6325-494B-C9F1-DAE768F58DC6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8661c000 - 0x7fff86654ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <9AD9F3ED-1C29-8B41-079F-80426FA85CEC> /usr/lib/libssl.0.9.8.dylib
0x7fff86655000 - 0x7fff866bffe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <7D8B6D68-7E70-2AF2-BF9F-2CD56145909C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff86869000 - 0x7fff86939fff com.apple.CFNetwork 454.9.4 (454.9.4) <434E179F-C058-4B58-E8B2-058DDC5DC6B1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8693a000 - 0x7fff86981ff7 com.apple.coreui 2 (114) <BB09E685-1F5D-0676-1A0E-295610B387A8> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff86982000 - 0x7fff86988ff7 IOSurface ??? (???) <6D342A80-7C22-E633-67A5-FA51DAA601E4> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff86aef000 - 0x7fff86b2afff com.apple.AE 496.4 (496.4) <64C27EC8-FC7F-EA6B-9435-9A3452425915> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8707f000 - 0x7fff87204fef com.apple.JavaScriptCore 6531.21 (6531.21.9) <BCAC5C34-4AF5-ED99-A344-6EE5FA2EF7CA> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff87205000 - 0x7fff87246fff com.apple.SystemConfiguration 1.10.2 (1.10.2) <0E075BF4-9E0E-08E7-8160-22AE6892F3DF> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8728c000 - 0x7fff872bbfff com.apple.framework.Admin 4.1 (4.1) <5C84CB5D-2082-A6DA-73A2-6B8821F0DA36> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff872bc000 - 0x7fff872d5fff com.apple.CFOpenDirectory 10.6 (10.6) <0F46E102-8B8E-0995-BA85-3D9608F0A30C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff872f9000 - 0x7fff8731eff7 com.apple.CoreVideo 1.6.1 (45.5) <BB098B75-BA61-50E6-FE8E-FFE285BDECE8> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8731f000 - 0x7fff8733dfff libPng.dylib ??? (???) <B7CA0853-6A58-7D98-8288-789C2D3EBACC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8736f000 - 0x7fff87383ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <63C87CF7-56B3-4038-8136-8C26E96AD42F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff87384000 - 0x7fff87395ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <EAFA94DA-7A60-69AB-24A7-3E15566F596F> /usr/lib/libz.1.dylib
0x7fff87396000 - 0x7fff873ebfef com.apple.framework.familycontrols 2.0.1 (2010) <5494ABA6-0E9F-4CA2-120C-DBC240CC7FCF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff87668000 - 0x7fff876a5fff com.apple.LDAPFramework 2.0 (120.1) <1683330C-2908-9A45-AFF1-2282792C2570> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff876a6000 - 0x7fff876f5fef libTIFF.dylib ??? (???) <87349890-8ACA-C2FD-D8A7-1617A27D88BF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8775b000 - 0x7fff877aaff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <17EFD646-6F53-36E9-56BF-5A339E83EFFC> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff877ab000 - 0x7fff87837fef SecurityFoundation 36840.0.0 (compatibility 1.0.0) <B53D84B1-79EA-1AFB-0830-7A865E1F6521> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff87838000 - 0x7fff87884fff libauto.dylib ??? (???) <205CE82B-3DE0-4A9D-CEB9-F6A3DDA22ED4> /usr/lib/libauto.dylib
0x7fff87885000 - 0x7fff878abfe7 libJPEG.dylib ??? (???) <440FA813-F1E2-FCC3-BE63-500A45F972BE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff878ac000 - 0x7fff879bbfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <5C73FE56-9A92-15B8-CA89-08E25A418DA7> /usr/lib/libcrypto.0.9.8.dylib
0x7fff879bc000 - 0x7fff87ad5fef libGLProgrammability.dylib ??? (???) <69D69589-B572-20A5-7C74-EDE0A1B9A845> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff87ad6000 - 0x7fff87af7fff libresolv.9.dylib 40.0.0 (compatibility 1.0.0) <E34F3FC9-8CB3-2AB5-877E-D3D36273AF60> /usr/lib/libresolv.9.dylib
0x7fff87af8000 - 0x7fff87c6dfef com.apple.CoreFoundation 6.6.1 (550.19) <D119AB06-B148-8FE2-3137-7BF50A29F084> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff87cb1000 - 0x7fff87cb6fff libGFXShared.dylib ??? (???) <B2682015-C7B4-AF4D-48FD-D3AC175062C0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff87cb7000 - 0x7fff87cc2ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <60484D84-BA63-13DD-50E9-ABDA402C3C45> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff87cc8000 - 0x7fff87ccdfff libGIF.dylib ??? (???) <FBCF8D99-52D0-E743-C01A-528CDE05C399> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff87f11000 - 0x7fff87f12ff7 com.apple.audio.units.AudioUnit 1.6.3 (1.6.3) <5264A680-010D-4DD6-911E-04AD0DA3D0B4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff87f13000 - 0x7fff87f44fff libGLImage.dylib ??? (???) <B8F8BB6F-7E97-54F0-B1AA-0C7495C27EAE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff87f60000 - 0x7fff8811afff com.apple.ImageIO.framework 3.0.2 (3.0.1) <EB87E6F6-74CA-48E2-FB31-B866C879D538> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff884a0000 - 0x7fff884b6ff7 com.apple.MultitouchSupport.framework 204.13 (204.13) <FB283E51-94DC-D1C0-0EFC-7B773966EDAF> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff884c0000 - 0x7fff88500ff7 com.apple.MediaKit 10.2 (482) <3EA482BB-BA9D-C8D6-4B52-F4EEC83277D1> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8866b000 - 0x7fff88d68037 com.apple.CoreGraphics 1.543.34 (???) <31C0EC15-C448-2387-E84B-E943758A2BA3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <D8F3BC70-08DE-8D03-2930-2ACC3F05F5ED> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.14.7)
Bluetooth: Version 2.3.2f5, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 7.8 GB
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
Maybe it's a kernel thing ???
Interval Since Last Panic Report: 10452 sec
Panics Since Last Report: 1
Anonymous UUID: 7F9AA470-AD5B-4981-AF76-3ED33BDD3C16
Thu Dec 22 16:03:25 2011
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff80002b3777, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80978f5004, CR3: 0x0000000068484034, CR4: 0x00000000000206e0
RAX: 0xffffff800cae8040, RBX: 0xffffff800bd5ff20, RCX: 0x0000000001000000, RDX: 0x6fdf1e7262adfcea
RSP: 0xffffff807c51baf0, RBP: 0xffffff807c51baf0, RSI: 0x0000000000000000, RDI: 0x6fdf1e7262adfcea
R8: 0xffffff807c51bc60, R9: 0x0000000000000000, R10: 0x000000000000000e, R11: 0x0000000000000005
R12: 0xffffff800dd3c400, R13: 0xffffff8018c32800, R14: 0x59eb5286df24e57a, R15: 0xffffff800dd3c400
RFL: 0x0000000000010207, RIP: 0xffffff80002b3777, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff80978f5004, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807c51b7b0 : 0xffffff8000220702
0xffffff807c51b830 : 0xffffff80002c266d
0xffffff807c51b9d0 : 0xffffff80002d7a1d
0xffffff807c51b9f0 : 0xffffff80002b3777
0xffffff807c51baf0 : 0xffffff8000617638
0xffffff807c51bb10 : 0xffffff7f811d5294
0xffffff807c51bb40 : 0xffffff7f811da289
0xffffff807c51bb80 : 0xffffff8000652a7e
0xffffff807c51bbe0 : 0xffffff800065343b
0xffffff807c51bd20 : 0xffffff80002a3898
0xffffff807c51be20 : 0xffffff8000223006
0xffffff807c51be50 : 0xffffff8000214829
0xffffff807c51beb0 : 0xffffff800021bb58
0xffffff807c51bf10 : 0xffffff80002aead0
0xffffff807c51bfb0 : 0xffffff80002d801e
Kernel Extensions in backtrace:
com.apple.iokit.IOSurface(80.0)[6E1C02A8-AFF7-381A-B90A-B0BEFF280BEE]@0xffffff7 f811d3000->0xffffff7f811e4fff
BSD process name corresponding to current thread: com.apple.qtkits
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 629533191220
last loaded kext at 252762579734: com.apple.filesystems.smbfs 1.7.0 (addr 0xffffff7f8078d000, size 241664)
last unloaded kext at 392375240314: com.apple.driver.IOBluetoothHIDDriver 4.0.1f4 (addr 0xffffff7f813b7000, size 73728)
loaded kexts:
com.apple.filesystems.smbfs 1.7.0
com.apple.filesystems.afpfs 9.8
com.apple.nke.asp_tcp 6.0.1
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleIntelHDGraphics 7.1.4
com.apple.driver.AppleIntelHDGraphicsFB 7.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.GeForce 7.1.4
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleUSBHub 4.5.0
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.driver.AppleAPIC 1.5
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.1.4
com.apple.NVDAResman 7.1.4
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
FireWire Device: Passport III, WD, 800mbit_speed
Similar Messages
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I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?
To reset any OS X program just go to the folder and trash the affected files.
Open a new Finder Window
Click "Go" in the above status bar
Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
Click Library while still holding the option/alt key and a new window will open with all of your system files
Go to the preference file (NOT Preference Panes)
Locate a file named <com.apple.FaceTime.bag.plist>
Locate another file named <com.apple.FaceTime.plist>
Locate the file <com.apple.iMessage.bag.plist>
Drag the files to the trash
Delete the trash
Close FaceTime and iMessage if not already closed
Relaunch FaceTime and iMessage from Applications folder
This should reset the program back to default. You will have to put your information back into the program but it should work.
Good Luck. -
While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?
We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK! -
I have a MacBook Pro and it is Software is Mac OS X Lion 10.7.4 (11E53). Is this the new operating system or I have to buy the new one? The only thing missing is the Messages.
And yes, you need LOTS of Internet to get the latest cat. The installer file is just 4.5GB in size, so on most internet connections it will take awhile to download. Once that happens, you will have a choice to install it on top of your existing Lion partition, or onto a different one, that can even be a totally blank one.
Since you probably don't want to redo the wait, be sure to quit the installer as soon as it finishes downloading and starts up automatically. Then save the installer (called "Install OS X Mountain Lion", and found in your Applications folder) onto another disk before going thru with the installation. When it concludes, it will erase itself. -
Does a Macbook Pro need a antivirus software?
does the Macbook Pro need a antivirus software?
OS X doesn't need any antivirus as it already comes with security systems. Also, other antiviruses may slow down your Mac and most of them are useless, because they are only valid for detecting Windows viruses. In this case, it's a good idea to install an antivirus if you have files that you will transfer to PCs, because you can infect other PCs. Note that PC viruses don't affect to Macs (unless you are running Windows). Read > http://www.thesafemac.com/mmg
If you want an antivirus, run ClamXav or Sophos. These are the best ones for Mac -
2007 MacBook Pro issues after migration from 2011 iMac
I recently bought a used 2007 Macbook Pro. I was not very familiar with migration, and I realize now I should have done a bit of research before migrating from my iMac (mid 2010) running 10.8.5. I saw the message saying I should update software, but I couldn't figure out how without logging in, and getting on my network with the MacBook. Anyway, I did the migration. My first issue was the MacBook would not let me log in. I finally got it by resetting the password using a 10.6.4 install disc that came with my iMac. The issues I have now are lots of things either won't work, or I have to run them in 32 bit mode. I'm thinking it's because the newer versions residing on my iMac won't work on the older MacBook. I am unable to open iPhoto, and Desktop & Screensaver, Energy Saver in system prefs. I had to run Mail, iCal, and Contacts in 32 bit. I do not have a disc for Lion, but I just ordered it from the Apple Store. I'm wondering if I shoud just start fresh when I get the disc, or is there any fix for my ignorance? Is a new migration out of the question since the Lion is the most I can run on the MacBook while I'm running Mountain Lion on the iMac. I would really appreciate any advise!
Thanks,
JeffJeff,
what you’ve bought is the ability to download Lion from the Mac App Store, not a DVD. To be able to access the Mac App Store, you will need to have Mac OS X 10.6.6 or newer installed. The person who sold the MacBook Pro to you should not have included Lion with it, because any version of OS X downloaded from the Mac App Store is non-transferable; he should have included its original two grey installation DVDs, because those are transferable with the MacBook Pro.
Since you’ve now purchased Lion, you will be able to install your purchased version onto your MacBook Pro; however, to associate your MacBook Pro with your Apple ID (and thereby end the association of your MacBook Pro with its former owner), you will need to do a clean reïnstallaton of OS X onto it. To do a clean reïnstallation of OS X, you will need either the original model-specific pair of grey installation DVDs, or the white retail Snow Leopard DVD. It would be best to have both the grey DVDs and the Snow Leopard DVD, since the Snow Leopard DVD does not come with either the iLife applications or the Apple Hardware Test for your MacBook Pro, and your model’s grey DVDs will not let you get to Mac OS X 10.6.6 to have access to the Mac App Store. -
Macbook Pro issues, Randomly logs me out, takes several attempts to boot from sleep
Hi there,
I bought my macbook pro (2013, I5) about 9 months ago. Recently I've been having issues where start-ups will take several attempts before I can finally load my desktop. Coming out of sleep, oftne times I can't move my mouse or type into the password box, the screen will then go dark, I hit escape to bring the login screen back up but once again I can't do a thing. This will happen a few times until I can finally get in.
In the last week as well, I've had a few occurences where I'll be in the middle of typing out a word document, and I'll get logged out for no reason. Luckily I can recover my work but it's stilla nuisance.
The system diagnostics report for the last such event is below.
Process: WindowServer [104]
Path: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
Identifier: WindowServer
Version: 599.20.11
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: WindowServer [104]
User ID: 88
Date/Time: 2014-03-16 15:27:02.366 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 2AF02DCE-35DD-F39C-F629-A51DD61616B9
Sleep/Wake UUID: 53868060-47CC-47C8-BD70-421B1C667F5B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
External Modification Warnings:
Thread creation by external task.
Application Specific Information:
abort() called
Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x00000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f1df866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9855035c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8f628b1a abort + 125
3 libGPUSupportMercury.dylib 0x00007fff952381ca gpusKillClient + 111
4 libGPUSupportMercury.dylib 0x00007fff9523965f gpusSubmitDataBuffers + 484
5 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x0000123400362460 IntelCommandBuffer::getNew(GLDContextRec*) + 54
6 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x000012340035ee3d GenContext::prepareCommandBuffer() + 23
7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00001234003622d5 intelSubmitCommands + 201
8 com.apple.CoreGraphics 0x00007fff915b2255 CGXGLAccelFinish + 156
9 com.apple.CoreGraphics 0x00007fff9155f9bb CGXReleaseDisplayDeviceSurface + 197
10 com.apple.CoreGraphics 0x00007fff9151d9bb CGXUpdateDisplay + 8838
11 com.apple.CoreGraphics 0x00007fff9151b671 update_display_callback + 125
12 com.apple.CoreGraphics 0x00007fff91597ff6 run_timer_pass + 379
13 com.apple.CoreGraphics 0x00007fff9145a979 CGXRunOneServicesPass + 164
14 com.apple.CoreGraphics 0x00007fff9145b1b6 CGXServer + 807
15 WindowServer 0x000000010947af96 main + 9
16 libdyld.dylib 0x00007fff8e40b5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f1e0662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9383c43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff9383c152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f1dba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f1dad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff90448155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90447779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff904470b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff904fc811 CFRunLoopRun + 97
6 com.apple.CoreGraphics 0x00007fff9182dc70 eventThread + 263
7 libsystem_pthread.dylib 0x00007fff9854f899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9854f72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff98553fc9 thread_start + 13
Thread 3:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8f1dba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f1dad18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff9823e377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff9823e2ad thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff9854f899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9854f72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff98553fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8f1dba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f1dad18 mach_msg + 64
2 RapportNichiren.dylib 0x000000012ce63ae0 antiscreenshot_thread(void*) + 208
3 libsystem_pthread.dylib 0x00007fff9854f899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9854f72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff98553fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8f1dfe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98550f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff98553fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7ee36310 rcx: 0x00007fff56774d68 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff56774d90 rsp: 0x00007fff56774d68
r8: 0x0000000000000002 r9: 0x00007fff8f6508d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007f90a4012030 r13: 0x00007f90a4014ed0 r14: 0x0000000000000006 r15: 0x00007f90a4011200
rip: 0x00007fff8f1df866 rfl: 0x0000000000000206 cr2: 0x00007fff7d0b3778
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10947a000 - 0x10947affd WindowServer (599.20.11) <1A1CC705-012E-3B8D-95FB-6E1883EA2952> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer
0x1095cf000 - 0x1095d0fff com.apple.driver.IOAccelerator2D (98.14 - 98.14) <B7BFB7E2-E621-309D-82CD-36D6D927CDCA> /System/Library/Extensions/IOAccelerator2D.plugin/Contents/MacOS/IOAccelerator2 D
0x1095e0000 - 0x1095eeff7 com.apple.AppleGVACoreFramework (7.1.10 - 7.1.10) <D2EC2823-9247-3752-B87F-2ADC244CD51F> /System/Library/PrivateFrameworks/AppleGVACore.framework/AppleGVACore
0x12ce51000 - 0x12ceb9fef +RapportNichiren.dylib (1) <FA274FCC-3AD3-4810-8630-2BD7DF0BA55C> /Library/Rapport/*/RapportNichiren.dylib
0x123400000000 - 0x12340047bff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.24.11 - 8.2.4) <AD8822DB-4408-36A5-B524-04476A8E0245> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff6823d000 - 0x7fff68270817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff8cb21000 - 0x7fff8cb94fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8cb95000 - 0x7fff8cb99ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8cb9a000 - 0x7fff8cb9dfff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8d019000 - 0x7fff8d07dfff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8d07e000 - 0x7fff8d0e3ff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8d0e4000 - 0x7fff8d132fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8d19f000 - 0x7fff8d268fff com.apple.LaunchServices (572.26 - 572.26) <EF8A4A15-0861-35C5-9744-5E1BC5C26DD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8d2d1000 - 0x7fff8d2d8ff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff8d31d000 - 0x7fff8d338ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8d387000 - 0x7fff8d387fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8deff000 - 0x7fff8e06dff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8e075000 - 0x7fff8e08eff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8e08f000 - 0x7fff8e098ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff8e193000 - 0x7fff8e194fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff8e222000 - 0x7fff8e388fff libGLProgrammability.dylib (9.6) <8807FAD2-11E2-3293-89D8-397B87334138> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff8e3de000 - 0x7fff8e3ebff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8e3ec000 - 0x7fff8e3ecfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8e400000 - 0x7fff8e407fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8e408000 - 0x7fff8e40bff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff8e40c000 - 0x7fff8e414ffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8e4d5000 - 0x7fff8e4d8fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8e61b000 - 0x7fff8e625ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8e626000 - 0x7fff8e641ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8e688000 - 0x7fff8e688ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8e689000 - 0x7fff8e700fff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8e701000 - 0x7fff8e701fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8e702000 - 0x7fff8e732fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8e743000 - 0x7fff8e744fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8ef0a000 - 0x7fff8ef14fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff8f055000 - 0x7fff8f059fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8f076000 - 0x7fff8f07aff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8f103000 - 0x7fff8f104ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8f105000 - 0x7fff8f105ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8f106000 - 0x7fff8f113ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff8f133000 - 0x7fff8f171ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8f172000 - 0x7fff8f1c0ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff8f1c1000 - 0x7fff8f1c6ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8f1ca000 - 0x7fff8f1e6ff7 libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f1e7000 - 0x7fff8f5c8ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8f5cc000 - 0x7fff8f655ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff8f656000 - 0x7fff8f747ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8f7cf000 - 0x7fff8f7d8fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8f7e8000 - 0x7fff8f995f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8f996000 - 0x7fff8f997ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff8f998000 - 0x7fff8f9d7fff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8f9f6000 - 0x7fff8fa2fff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x7fff988c6000 - 0x7fff988d6fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff988de000 - 0x7fff988efff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff988f2000 - 0x7fff98917ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff99295000 - 0x7fff992aeff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9931c000 - 0x7fff99343ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff99573000 - 0x7fff995a2ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff995a3000 - 0x7fff9988dfff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff9989b000 - 0x7fff9989efff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff9989f000 - 0x7fff998a3fff com.apple.IOAccelerator (98.14 - 98.14) <13EE735B-BD43-3E9B-9908-E423A17C4517> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x7fff998fc000 - 0x7fff99943fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9a7c5000 - 0x7fff9a80cff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 75
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 10827
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=146.5M resident=56.1M(38%) swapped_out_or_unallocated=90.4M(62%)
Writable regions: Total=830.7M written=14.5M(2%) resident=80.6M(10%) swapped_out=10.3M(1%) unallocated=750.1M(90%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 33.0M
CG framebuffers 379.7M
CG raster data 436K
CG shared images 212K
CoreAnimation 10.4M
CoreGraphics 36K
Dispatch continuations 8192K
IOKit 62.2M
IOKit (reserved) 256.0M reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 76.6M
MALLOC (admin) 32K
Memory Tag 247 500K
Memory Tag 252 4040K
OpenGL GLSL 3840K
STACK GUARD 56.0M
Stack 10.1M
VM_ALLOCATE 2288K
__CGSERVER 4K
__DATA 9708K
__LINKEDIT 66.9M
__TEXT 79.6M
__UNICODE 544K
mapped file 59.2M
shared memory 68K
=========== =======
TOTAL 1.1G
TOTAL, minus reserved VM space 863.0M
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
I have taken it into the genius bar for all this, and the laptop cleared all their tests, so I have no idea what to do. Any help is appreciated!BUMP.
I actually showed this to Apple geniuses when I took my computer to the apple store, and it's still here. In console it says:
kernel[0]: Previous Shutdown Cause: -128
I don't know if that's related or not, but maybe helps? -
Having slow macbook Pro issues especially at startup, I will post my Etresoft report
My Macbook is running really slow lately and the pinwheel is my new friend. Word and I tunes have a hard time and startup is especially slow. I have Carbonite installed but pause it when I am using the computer. Here is my Etresoft report. Thanks for any help!!
EtreCheck version: 2.2 (132)
Report generated 4/28/15, 10:11 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 248 - SN = D861292035XDGDLA2
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1680 x 1050
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 21:24:12
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (377.10 GB free)
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) [Click for support]
Startup Items: ℹ️
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[running] Safe.Connect.client.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[not loaded] com.gopro.stereomodestatus.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
[running] Safe.Connect.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 60 Check version
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
GoPro [Click for support]
Java [Click for support]
SymAutoProtect
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
1% fontd
0% com.apple.WebKit.WebContent(3)
0% SophosSXLD
0% askpermissiond
Top Processes by Memory: ℹ️
449 MB kernel_task
274 MB com.apple.WebKit.WebContent(3)
254 MB installd
180 MB mdworker(13)
135 MB Safari
Virtual Memory Information: ℹ️
30 MB Free RAM
3.96 GB Used RAM
47 MB Swap Used
Diagnostics Information: ℹ️
Apr 27, 2015, 12:44:18 PM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Macbook pro - Trojan infection and Software errors?
Dear Apple users and helpers,
I am a Macbook pro user with only basic software skills and knowledge about hardware etc.
I recently had a friend look at my macbook pro and together we found out that my Macbook pro had been infected with several trojans and viruses etc.
After trying multiple programs such as CC cleaner, mackeeper etc. I managed to rid my system of these bugs and get it to run at a decent speed again.
I now however encountered that my Safari has seized working, I am going to go ahead and post the error report I keep receiving:
Process: Safari [2716]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0 (10600.1.25.1)
Build Info: WebBrowser-7600001025001000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [2716]
User ID: 501
Date/Time: 2015-01-27 18:10:43.786 +0100
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: C7EC7A2C-34F3-826D-5382-1C45CA44CA2E
Sleep/Wake UUID: 0843D6E4-C12B-489F-ABDD-292A7B990A52
Time Awake Since Boot: 26000 seconds
Time Since Wake: 180 seconds
Crashed Thread: 40
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010f84c000-000000010f84d000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.16.3 - 2.16.3) AdBlock
org.adblockplus.adblockplussafari-GRYYZR985A (1.8.10 - 1.8.10) Adblock Plus
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff92e9e756 attachMethodLists(objc_class*, method_list_t**, int, bool, bool, bool) + 292
1 libobjc.A.dylib 0x00007fff92e9a2fd realizeClass(objc_class*) + 2815
2 libobjc.A.dylib 0x00007fff92e9990a realizeClass(objc_class*) + 268
3 libobjc.A.dylib 0x00007fff92e9c95a lookUpImpOrForward + 111
4 libobjc.A.dylib 0x00007fff92e881ac objc_msgSend + 236
5 com.apple.AppKit 0x00007fff89c0e5c0 NSAccessibilityBaseClasses + 281
6 com.apple.AppKit 0x00007fff89c08d1c NSAccessibilityIsSelectorUsingBaseImplementation + 225
7 com.apple.AppKit 0x00007fff89c09272 NSAccessibilityGetObjectValueForAttribute + 863
8 com.apple.AppKit 0x00007fff89c0f1d2 -[NSAccessibilityAttributeAccessorInfo _getAttributeValueForObject:] + 348
9 com.apple.AppKit 0x00007fff89c0f452 -[NSAccessibilityAttributeAccessorInfo getAttributeValue:forObject:] + 58
10 com.apple.AppKit 0x00007fff89c0ab44 _NSAccessibilityEntryPointValueForAttribute + 1034
11 com.apple.AppKit 0x00007fff89a08d12 -[NSAlert buildAlertStyle:title:formattedMsg:first:second:third:oldStyle:] + 642
12 com.apple.AppKit 0x00007fff89a08a45 -[NSAlert layout] + 357
13 com.apple.AppKit 0x00007fff89a16cf1 -[NSAlert runModal] + 46
14 com.apple.AppKit 0x00007fff8971965d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
15 com.apple.AppKit 0x00007fff8971920e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
16 com.apple.AppKit 0x00007fff897191ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
17 com.apple.AppKit 0x00007fff89718e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
18 com.apple.AppKit 0x00007fff89718c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
19 com.apple.AppKit 0x00007fff897186b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
20 com.apple.Foundation 0x00007fff8c8c1458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
21 com.apple.Foundation 0x00007fff8c8c12c9 _NSAppleEventManagerGenericHandler + 102
22 com.apple.AE 0x00007fff8c27999c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
23 com.apple.AE 0x00007fff8c279719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
24 com.apple.AE 0x00007fff8c279623 aeProcessAppleEvent + 295
25 com.apple.HIToolbox 0x00007fff84d6737e AEProcessAppleEvent + 56
26 com.apple.AppKit 0x00007fff89714d76 _DPSNextEvent + 2665
27 com.apple.AppKit 0x00007fff89713e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
28 com.apple.Safari.framework 0x000000010f8caad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
29 com.apple.AppKit 0x00007fff89707e23 -[NSApplication run] + 594
30 com.apple.AppKit 0x00007fff896f32d4 NSApplicationMain + 1832
31 libdyld.dylib 0x00007fff889555c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cecd22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8551da6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 3:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000011147188b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000011146e9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 5:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8cec752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cec669f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8ffc6d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8ffc6c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8cec752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cec669f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff87cecb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff87cebfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff87ceb838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff88cfbd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8c907b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 8:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c351c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001106412d4 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c351c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000011064186b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001106416c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c351c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000011064186b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001106416c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c351c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000011064186b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001106416c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c351c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000011064186b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001106416c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c351c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000011064186b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001106416c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8cecc132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c351c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000011064186b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001106416c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000110636a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff8cecc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff878ce4a1 start_wqthread + 13
Thread 38:
Thread 39:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8cecc3f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff878d02fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff878d0279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff878ce4b1 thread_start + 13
Thread 40 Crashed:
0 libsystem_pthread.dylib 0x00007fff878ce695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8bce4b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8bcdd620 fprintf + 186
3 ??? 0x0000000119e5d5dc 0 + 4729460188
Thread 40 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff74a801d8 rcx: 0x00007fff74a801f0 rdx: 0x00000000000000a0
rdi: 0x00007fff74a801f0 rsi: 0x00007fff878ceb14 rbp: 0x0000000119e59e30 rsp: 0x0000000119e59db0
r8: 0x0000000119e55000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff74a7f6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff878ce695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10f84c000 - 0x10f84cfff com.apple.Safari (8.0 - 10600.1.25.1) <0BA1FEA6-91DF-36CF-B0AD-6098E1841641> /Applications/Safari.app/Contents/MacOS/Safari
0x10f854000 - 0x11018dff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x11062c000 - 0x110b3fff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x110ca5000 - 0x110f59fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x111232000 - 0x111232fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x111239000 - 0x111375ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x11146a000 - 0x11240fff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x11512c000 - 0x11512cff5 +cl_kernels (???) <ACE45255-C9F8-4519-AD20-42043D2BE488> cl_kernels
0x119ba3000 - 0x119c89fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x119ccb000 - 0x119ccbfef +cl_kernels (???) <CFEEAE3B-8406-4C6B-82C4-5180F9BA3888> cl_kernels
0x7fff64068000 - 0x7fff6409e837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8378f000 - 0x7fff837c9ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff83a90000 - 0x7fff83bc0fff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff83c03000 - 0x7fff83c3bfff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff83c3c000 - 0x7fff83c3dff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff84584000 - 0x7fff845d1ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff845d2000 - 0x7fff84abefff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff84abf000 - 0x7fff84ac5fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff84ac6000 - 0x7fff84b07fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff84b08000 - 0x7fff84b23fff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff84b24000 - 0x7fff84b39ff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff84b3a000 - 0x7fff84b50ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff84b51000 - 0x7fff84b55fff com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff84b56000 - 0x7fff84b57fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff84b58000 - 0x7fff84b9effb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff84b9f000 - 0x7fff84ba0ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff84ba1000 - 0x7fff84baafff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2-3494-8B6C-DEB7B11EEDAB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff84bab000 - 0x7fff84bd4ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff84bd5000 - 0x7fff84bdafff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff84bdb000 - 0x7fff84c2cff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff84c60000 - 0x7fff84c65ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff84d2c000 - 0x7fff8502efff com.apple.HIToolbox (2.1.1 - 756) <9DD121B5-B7EB-3C43-8155-61A4417F8E9A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8502f000 - 0x7fff85087ff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff85088000 - 0x7fff850adff7 libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff850ae000 - 0x7fff85293ff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff852b6000 - 0x7fff852c4ff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff852c5000 - 0x7fff852f0fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff85307000 - 0x7fff85444fff com.apple.ImageIO.framework (3.3.0 - 1038) <611BDFBA-4BAA-36A8-B7E0-3830F3375E53> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8546c000 - 0x7fff854fdff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
0x7fff854fe000 - 0x7fff85518ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff85519000 - 0x7fff85543ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff864e9000 - 0x7fff868f6ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff868f7000 - 0x7fff868f7fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff868f8000 - 0x7fff868f8ff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
0x7fff868f9000 - 0x7fff8690bff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff86c60000 - 0x7fff86cd6fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff86cd7000 - 0x7fff86cecfff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff86ced000 - 0x7fff86d36ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff86d41000 - 0x7fff86ecffff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff86ed0000 - 0x7fff86edffff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff86f9e000 - 0x7fff86feafff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff86feb000 - 0x7fff86ff5ff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8730c000 - 0x7fff87317ff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff87407000 - 0x7fff8751efe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8751f000 - 0x7fff8756cff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8756d000 - 0x7fff87577ff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8764b000 - 0x7fff87673fff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff87674000 - 0x7fff876a5fff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x7fff8773e000 - 0x7fff87746fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff87747000 - 0x7fff87802ff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff87827000 - 0x7fff87856fff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff87857000 - 0x7fff87860fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff87861000 - 0x7fff8787dff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff8787e000 - 0x7fff878aafff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff878cd000 - 0x7fff878d6fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff878e2000 - 0x7fff878fcff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
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0x7fff8dfa4000 - 0x7fff8dffeff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff8dfff000 - 0x7fff8e006fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8e007000 - 0x7fff8e027fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8e028000 - 0x7fff8e035ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff8e036000 - 0x7fff8e094fff com.apple.StoreFoundation (1.0 - 1) <50F9E283-FCE4-306C-AF5D-D0AEA434C04E> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff8e095000 - 0x7fff8e154fff com.apple.backup.framework (1.6.1 - 1.6.1) <A7BBE57D-D5E7-39DD-812C-31190159F679> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8e155000 - 0x7fff8e264ffb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8e265000 - 0x7fff8e281ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff8e282000 - 0x7fff8e2e9ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8e2ea000 - 0x7fff8e36bff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8e36c000 - 0x7fff8e372ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8e38d000 - 0x7fff8e450ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8e4bf000 - 0x7fff8e4cafdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8e535000 - 0x7fff8e565fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff8e566000 - 0x7fff8e57ffff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8e595000 - 0x7fff8e5cefff com.apThere is no need to download anything to solve this problem.
A
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
If you find Apple's instructions too hard to follow, ask for an alternative that doesn't require you to trust a black-box application without knowing what it does.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
B
"MacKeeper" is a scam with only one useful feature: it deletes itself.
First, back up all data.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Let MacKeeper delete its other components before you empty the Trash.
☞ Don't try to drag MacKeeper from the Dock to the Trash. You must open the Applications folder as above.
☞ Don't try to remove MacKeeper while running in safe mode.
C
"CCleaner" is also a scam.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Macbook pro can't update software(iTunes, ML) or Adobe updates/products.
I recently bought a new Macbook Pro at the end of September 2012 which came with Mountain Lion. I then updated my Imac to Mountain Lion. I cannot update anything in my app store, including Itunes, and Moutain Lion updates. My Imac is also having the same problem. I also can't update my Adobe products or download Adobe products. Java also failed. Please Help!
I deleted my harddrive and reinstalled Mountain Lion. Still can't update nor install Adobe products. I am able to download apps from the App store.
I try to repair permissions here is what it says:
Verifying permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions verification complete
Repairing permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Repaired “Library/Java”
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Repaired “Library/Preferences/com.apple.alf.plist”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Resources”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”
Permissions repair complete
Here is the Install log when i try to download Lightroom 4:
Install Log
Marker - 2013-01-21 1:27:10 PM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Install PROJECT:Install-735
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Installer PROJECT:Installer-614
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Hardware: MacBookPro10,1 @ 2.60 GHz (x 8), 8192 MB RAM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Running OS Build: Mac OS X 10.8.2 (12C60)
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: TMPDIR=/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T/
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SHELL=/bin/bash
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: HOME=/Users/teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: USER=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: LOGNAME=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SSH_AUTH_SOCK=/tmp/launch-WJKge5/Listeners
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_Ubiquity_Message=/tmp/launch-3XjbPk/Apple_Ubiquity_Message
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_PubSub_Socket_Render=/tmp/launch-UIIlKD/Render
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: COMMAND_MODE=unix2003
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Adobe Photoshop Lightroom 4.3 Adobe Photoshop Lightroom 4.3 Installation Log
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Opened from: /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Product archive /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg trustLevel=202
Jan 21 13:27:21 Teanns-MacBook-Pro.local Installer[565]: InstallerStatusNotifications plugin loaded
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: User picked Standard Install
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Choices selected for installation:
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Install: ""
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Adobe Photoshop Lightroom 4.pkg#com.adobe.Lightroom4.pkg : com.adobe.Lightroom4 : 0.0.0
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: It took 0.00 seconds to summarize the package selections.
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg# com.adobe.Lightroom4.pkg
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Set authorization level to root for session
Jan 21 13:27:25 Teanns-MacBook-Pro.local runner[569]: Administrator authorization granted.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Will use PK session
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Starting installation:
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Configuring volume "Macintosh HD"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Preparing disk for local booted install.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Free space on "Macintosh HD": 483.47 GB (483467673600 bytes).
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Create temporary directory "/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T//Install.565l8d1UZ"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: IFPKInstallElement (1 packages)
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Using authorization level of root for IFPKInstallElement
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: ----- Begin install -----
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg>"
Jan 21 13:27:26 Teanns-MacBook-Pro.local installd[254]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7f8b71c878c0 {NSUnderlyingError=0x7f8b71c316a0 "The file couldn’t be opened because it isn’t in the correct format.", NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”.} {
NSFilePath = "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications";
NSLocalizedDescription = "An error occurred while extracting files from the package \U201cAdobe Photoshop Lightroom 4.pkg\U201d.";
NSURL = "file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg";
NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=259 \"The file couldn\U2019t be opened because it isn\U2019t in the correct format.\"";
PKInstallPackageIdentifier = "com.adobe.Lightroom4";
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7fe621cf9110 {NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”., NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSUnderlyingError=0x7fe621a529f0 "The file couldn’t be opened because it isn’t in the correct format."}
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: IFDInstallController 2184C420 state = 7
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Displaying 'Install Failed' UI.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
I -
Macbook Pro frozen screen from software update
Did a software update to macbook pro, but now the grey screen with Apple logo and spinning wheel are the only things displayed for the past several hours. I've already tried a hard shut down and reboot, but still get the same results.
First, try booting your Mac in safe mode as described here:
http://support.apple.com/kb/HT1455
Be aware that booting in safe mode can take a little longer than a normal startup, so I would give it about 15 minutes before giving up. If this works, just restart your Mac and see if it boots up normally again.
If you can't boot into safe mode, there is probably a filesystem issue that is preventing your Mac from fully starting up. You can only fix this by booting into OS X Recovery and launching Disk Utility there to have it repair your system drive. The steps depend on which version of OS X and which model of MacBook Pro you're using.
Generally, there is one of two options:
1. Turn on your Mac and immediately press and hold the Cmd+R keys.
2. If this doesn't bring up OS X Recovery, you'll need a bootable rescue medium, such as an OS X DVD or a Recovery USB stick. Insert it and keep pressing the option key (alt) during startup, until you get the choice to boot from the rescue medium. -
Macbook Pro issues - can anyone tell if 'normal' or faults
I have some issues with my new 15" 2.66 unibody (non-removable batery) MBP. I'm told by the retailer that they are all normal/common - i'd like see if this is actually the case or they fobbing me off.
1.) Something 'lose' inside the case around hard drive area - ie if i move the mac around (vertically is worst - ie imagine holding it with two hands with hinge sitting downwards, closed) i can hear something fairly hefty clunking back and forth against the inside of the shell (hard drive moving about?)
2.) When i opn the lid for the first time after a period of the mac being closed, i get a reasonable creak/crack from the left side of the screen hinge.
3.) When i run the battery down and it goes to sleep 'to preserve the contents of memory' it doesn't take long at all before battery so low it goes into deep sleep (ie state where all RAM contents are written to disk - and then takes a min or so to come to life again when you open the lid - my old macbook pro could last a good few hours in sleep mode before dying completely and deep sleeping
I'd really like to know if anyone has noticed similar issues with their machines - or if indeed these are isolated issues to a few, aka faults.
Thanks in advance1.) Something 'lose' inside the case around hard drive area - ie if i move the mac around (vertically is worst - ie imagine holding it with two hands with hinge sitting downwards, closed) i can hear something fairly hefty clunking back and forth against the inside of the shell (hard drive moving about?)
The sudden motion sensor may make the appearance of something bouncing in there as it may activate while the drive is being moved around suddenly. However, if this does not appear to be the case, I'd ask an authorized service center.
2.) When i opn the lid for the first time after a period of the mac being closed, i get a reasonable creak/crack from the left side of the screen hinge.
Is the opening range different from other ones in the store?
3.) When i run the battery down and it goes to sleep 'to preserve the contents of memory' it doesn't take long at all before battery so low it goes into deep sleep (ie state where all RAM contents are written to disk - and then takes a min or so to come to life again when you open the lid - my old macbook pro could last a good few hours in sleep mode before dying completely and deep sleeping
The battery may need calibration at first:
http://www.apple.com/batteries/
If it is calibrated, and you aren't getting the life expected by that link for rudimentary usage, have the power manager looked at. -
Macbook Pro issue - advice needed
Hi!
I have mid 2010 15” i5 2.53 Macbook Pro that has quite famous Nvidia 330m problem, it works fine when it uses integrated graphics, however it randomly crashes after switching to Nvidia.
I am a graphic designer so I need to use adobe programs such as Dreamweaver, Illustrator, Photoshop, InDesign, After Effects etc, also I need reliable machine, it’s really annoying when I sometimes lose something I’ve been working for hours after computer crashes (I tend to save everything after each modification but sometimes I won’t be able to when it crashes randomly).
It worked alright before while using Snow Leopard, issue started after upgrading to Mountain Lion, then, even after downgrading to Snow Leopard, problem stayed. I tried to get apple to fix it free of charge under their policy for this problem last year however they said that macbook showed signs of liquid damage so they wouldn’t, they quoted me for about £670 for total repair - I didn’t agree on this.
I’ve been looking for some ways to fix it, I upgraded to Mavericks recently and after that macbook was crashing pretty much all the time after few seconds after start up when I was trying to do something on it, when I was using Snow Leopard it tend to crash only 1-4 times a day.
I’ve found the idea with the blanket forcing it to heat, I have removed battery, plugged AC adapter, positioned turned on mac upside down on the edge of my bed (open lid) covered it with blankets and left it for an hour. To my surprise, after it cooled down it was working much better even tho I was using mavericks, it didn’t crash at all for about 2 hours, then crashed once, then it kept going for even 6 hours without crashing which was really good considering previous situations. The problem is, it still crushes sometimes, and I can’t risk losing my work.
There are still some ways I haven’t try yet like:
Putting logic board into the oven for 7 mins
Trying to heat logic board (Nvidia chipset) with hair dryer
Also, there is a repair centre on ebay that fixes this exact issue, apparently permanently by fitting brand new updated GPU Chipset that has been purposely produced by Nvidia to replace the Faulty GPU Chipset - this will cost about £180 including return delivery, and they provide 6 months warranty - there was over 100 happy customers with this problem and it seems like they fixed it
I would prefer to spend as little money as possible, and I have no problem with the speed of my macbook pro, 4gb Ram (currently using 2GB as one stick got broken so it does work slowish, but I will buy another 2gb stick on Monday - or should I get 4gb making overall ram 6gb? will this make much difference?) also, I was thinking about updating HDD to either Crucial 256GB SSD or Seagate Momentus XT 500 and then use my currently installed HDD as external HDD as I have planned to buy external HDD anyway.
Of course, getting the machine professionally fixed and upgrading it would cost me less than spending loads of money (over £1000) for brand new 13” retina mac, I also like 15” screen, even tho 13” retina has higher resolution, build in DVD is beneficial as well.
What do you guys think? Any experience with similar problem? If so what was your solution? BTW, what was the highest amount of money you've ever spent to fix your macbook pro that was out of warranty?
Sorry for quite long post
Thanks!Yes, they specifically fix Nvidia 330m problem, they state that the only true solution is to remove old chipset with their brand new chipset that has been apparently released by Nvidia as an update for this issue, this is exactly what they say:
What faults can we fix?
We can fix graphic/display issues relating to the 15" / 17" Nvidia 330M models in 2010 Models. These are fixed using the appropriate professional equipment.
Brand New Chipset Repair - (only option we recommend for Macbook Pro Nvidia Models) With this procedure we re-fit a Brand New Nvidia GPU Chipset reballed in leaded solder.
**** Special Offer - £10 off making the Brand New Chipset Repair £169 + Post! ****
They also provide photos of certain logic board (including photo of serial number) with old chip, chip removed and new chip installed as a proff.
Thanks! -
I have a MacBook Pro (MacBookPro3,1 Intel Core 2 Duo 2.4 GHz) purchased in 2008. I have AppleCare that will expire in 2011.
The issues I am having, some since I purchased it:
- Display at times will get a purplish/ blueish hue, fixed when I go under System Preferences > Displays and click the resolution setting (which is not changed, but seems to be clicked) and then it works properly.
- The DVD/ CD drive seems to be acting up. A DVD that works on an older iBook G4 without issue spins like crazy in my MacBook Pro, making quite a bit of noise and then ends up with an error.
- The keyboard, that has never had anything spilled on it and is in a smoke free environment, has issues with keystrokes, whereby as I am typing I have to go back and press the key harder for it to stroke.
- Battery life is terrible. If I can get 90 minutes on the battery I am lucky.
- The Apple Mouse, well same issue as everyone else, that ball needs to be cleaned almost every day to partially work (purchased on the same bill with the computer.)
Guess my question is probably my answer and is to get to the Genius bar and have them take care of this, but I can't be without a computer and wondering how Apple handles these issues.
Thanks in advance for your help!Sam,
You would need to take it in to really get an accurate assessment of how Apple will handle it. I would make an appointment at the Genius Bar and try to tackle each issue one by one. The issues they can look at would be the display, the SuperDrive and your keyboard. The others you can tackle before going in.
If they do take it in for repair you will need to be without the machine so you should have a backup computer plan going in.
As far as the battery life, batteries are consumables so yours may be nearing the end of it's life assuming you have properly cared for it. You should prepare to purchase a replacement if needed. If you haven't already I would recommend reading this article on battery maintenance.
Regarding your mouse, I would call Apple immediately and see if they will send you a replacement using your Applecare. When they send you a new one they will take a credit card number to ensure you send back the old mouse, once they received it they will release your the hold on your credit card.
That should handle it however you should make preparations to be without your computer for the display, SuperDrive and keyboard issues.
Regards,
Roger -
My Imac and macbook pro stopped accessing my MP640 via the home wifi set up, so I sent all the canon software to the trash on both computers, thinking I should reinstall the software I got with the printer, but the software does not recognise os 10.7.5. I am using a netgear modem. I also use time machine to back up to time capsule.
Your Canon Pixma MP640 driver:
http://support.apple.com/kb/DL899
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