Macbook Pro Jack port problem

My MBP 15' have absolutely no sound and when i try to change volume the bar is just grey and locked when i try to use the build in speakers. Also red light is coming out of the jack hole and the sound on headphones is garbage and unlistenable. I restarted, took out battery and tried reparing permissions, toothpick and all that stuff so please don't give me advice like that. I can get the internal speakers to work if i tilt the Macbook and place a screwdriver in the jack.
Also browsing through the internet thousands of other people have experienced this problem so it seems like a common problem.

I find it very odd when you say "I can get the internal speakers to work if i tilt the Macbook and place a screwdriver in the jack.". That to me suggests a bad connection.
I would encourage you to take it to the genius bar specialists at the Apple store who should be able to define the problem precisely and probably solve it. I think that this is a hardware issue.
Ciao.

Similar Messages

Macbook Pro jack Audio problem

Hi, suddenly the audio output from the jack of my macbook pro 13" is "distorted ". everything happened from one day to another. I did not do anything special, I tried to try different audio outputs to see that it was a cable problem, but as occurs with everything that I connect I'm afraid something has happened to my mac. What should I do? Thanks!

I found a temporary solution - killing the coreaudio process resets the audio and I'm good. But what causes it is still uncertain.

Slow boot up of 2008 macbook pro - Firewire port problem?

My 2008 15" macbook pro mostly works fine, but whenever I shut it down or restart it (as opposed to just sending it to sleep) it gets stuck trying to reboot. It usually takes several attempts, and so far, eventually starts if I leave it for a while, like a few hours.
I try all the basic things, resetting Pvram, trying safety mode, checking the disk for errors in disk utility, but they don't help at all.
It's been like this for about 6 months now, I mostly just never shut it down as it wakes up from sleep mode fine. But I'd like to find out what the problem is as every time I need to restart it I panic that it will never come back on again. Recently I booted it in verbose mode to see what the problem is and I'm getting a never ending error message saying something like this:
FIrewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
Seems like it's a problem wth my Firewire Port? I have never used Firewire, so wondered if I could just disable it somehow? my problem seems similar to this guy:
https://discussions.apple.com/message/9001641?searchText=Long%20boot%20up%20time s%202008%2015%22%20Macbook%20pro%20-%20firewire%20port%20problem?
But I'm a bit clueless so I'm not sure if his problem is the same... mine seems to be mostly related to boot up rather than kernal panic (I have no idea what that is to be honest!) and I don't want to just try his fix and break my computer!
My cd/dvd drive also stopped working around the same time, coincidentally the above post also says his drive is not working, I'm not sure if the two issues could be related?
Any thoughts advice much appreciated!
P.S. The machine has already had a new motherboard and graphics card put in by Apple as per the recall on this model

Ok, I copied the guy in the above thread and disabled my firewire by deleting this file:
/System/Library/Extensions/IOFireWireFamily.kext
Tested it a couple of times and it seems to have solved my slow boot up problem! I'm down from a 3 hour boot up to a minute or so!
Now, bizarrely, it won't shut down properly... I get stuck at a grey screen when I try to shut down, so I just have to press the dreaded power button. No idea why, but still, I'd rather it powered up properly, so I guess I'll just leave it as it is, I rarely shut it down fully anyway.

MacBook Pro MiniDisplay Port Problems

I have an Early 2011 13" MacBook Pro. I recently ordered a minidisplay port to HDMI adapter off of amazon. I finally got it but most of you can guess what happend when I connected it to an external display. Yep, nothing. I tried numerous times clicking "Detect Display" but it just froze for 3 seconds and nothing happend.
My current setup is the Thunderbolt port to hdmi, then hdmi to VGA. I also have OS X Lion 10.7.4.
I have tried everything including gfxCardStatus and using every setting, turning the brightness all the way down. Putting the mac to sleep and closing it and waking it up with an external mouse.
I have an appointment with an Apple Store this tuesday but im not sure if they can do anything.
Any help would be great! If you need anymore info let me know!
Thanks!

Okay, now I know. As far as I am aware, there is no way of doing this by default on the Macbook because it's highest resolution is 1280x800. You could mirror this to the LG but of course it won't fill the screen unless it scales the image but again there will be black bars because the two screen ratios are different. if this did manage to scale up and also stretch to fill the entire LG screen, it still woudn't be 1080p resolution, it would be 1280x800 but stretched to fill the screen and it would look a little blurry and distorted on the LG. If the LG has this scale/stretch ability, it will be under the menu system for something like Picture mode or it may be a dedicated button on the remote - the ratio button perhaps?
There may be an app out there that forces the Macbook pro acreen to run at a higher resolution e.g. 1920x1080 and if you mirrored this then it would look fine on the LG as it would be a full 1080p image. Of course, if such a tool does exist, the Macbook Pro screen content (icons, text etc.) will appear tiny and hard to read and it won't actually be running at 1080p on the Macbook screem, it would just appear that way. Maybe others can advise if such a tool exists?

Macbook pro touchpad/curser problems.

macbook pro touchpad curser problems. typing randomly jumps to wherever the curser is resting at the time. unbelievably maddening. multiple devices same all have same problem. hard to believe we cannot find anything on the apple site about this. MANY complaints outside of this site on this issue... clearly a touchpad/battery design flaw being ignored by Cupertino. during the writing of this post, the curser jumped randomly and started typing in a different location six times. IMPOSSIBLE to use as a word processor since typing becomes quite frustrating. HELP. any ideas? Fanboy and shareholder. three macbook pros in the house...all the same problem. (please do not offer separate keyboard as solution...this is a laptop, not a Surface Pro...)

Go step by step and test.
1. Restart
2. Shut down the computer.
    Clean the trackpad with moist not wet microfiber cloth.
    System Preferences > Point & Click
    Try turning off three finger dragging and then turning it on after testing.
3. Is there any Bluetooth device nearby with failing batteries? If so, replace the batteries.
4. Reset PRAM:   http://support.apple.com/kb/PH14222
5. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
6. Close all windows and quit all applications.
    Click the Spotlight -the magnifying glass icon- in the menu bar. Enter Disk utility in the box.
    Select Disk Utility from the drop down. When the Disk utility window opens up,
    select Macintosh HD, then First Aid.
    Click Repair Disk Permissions button.
    Ignore the time remaining estimate.

My 15" macbook pro have big problems identifying and connecting to my wireless network

my 15" macbook pro have big problems identifying and connecting to my wireless network. I have no problem connecting to my neighbour´s. Also I have a 13" macbook pro, a 13" macbook, 2 ipads and 3 iphones (3, 4 and 5) and none of these have any problems connecting to my wireless. My 15" is running Mac OS X 10.7.5, has a 2.66 GHz Intel Core I7 proc and 8 GB Ram

Hi Frodey,
Thanks for using Apple Support Communities. This article has steps to take to troubleshoot connecting to a wireless network and may help:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
- Ari

2012 MacBook Pro Intel i7 (purchased May 2013) constantly drops airport connection. My 2006 MacBook Pro has no problems connecting and staying connected.

I received a 2012 MacBook Pro INtel i7 for my birthday this May 2013. It constantly drops my airport connection. My ancient 2006 MacBook Pro has no problem connecting to airport, nor staying connected. I've had to write this message several times as I keep losing the airport connection and have to reconnect. BTW: I am less than five feet from the airport base.
Thanks for help.

After trying all of the above the suggestions, the problem returned as before. However, after digging some more I discovered that the issue appears to lie with the 10.4.10 version of the Mac OS; when I checked the software log under the system profiler I noticed that I had installed that update at about the time my Airport problems began. Apple then quietly released a v 1.1 combo update to 10.4.10 on July 2nd, which once installed appears to have resolved the problem. You can find the download at http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html
What's curious is that originally Apple listed that the v 1.1 combo update resolved some issues with RAW image data, and some sound problems, which don't seem to have anything to do with Airport.

MacBook Pro Phantom Audio Problem - Audio decreases settings unchanged

I'm having a very strange issue with a MacBook Pro. Over the course of a presentation the audio output will slowly decrease until it is almost inaudible. I'm running the machine into a sounds system and I can turn up the MBP volume to compensate until I hit the max, but it continues to gradually reduce.
Could this be an overheating problem? The logic board on this machine was just replaced due to an issue where the optical out would not disengage so this is a brand new (less than a week old) logic board.
Any suggestions/solutions save having the board replaced again, or asking for a new machine?

I appreciate your response. I still have concerns:
The red-lite is off when my issue is happening.
The red-lite is on when my issue is happening.
It was not consistent. My concern is the Macintosh operating system not detecting the change. My other concern is it can _not_ be only a hardware switching issue, as Alsamixer, a software program, can make the switch toggle between off or on. If it was a hardware-only issue, Alsamixer would be a fail. And, if it is actually a hardware-only issue triggering a software 1 or 0 switch somewhere:
My final concern is 'where is this setting being stored' as clearning PRAM and reinstalling entire operating system after opertating system (Leopard to Lion and back to Leopard) after a disk wipe has no effect.
I guess it sounds to me, that OSX tries to be too user-friendly by not allowing peeps to change those options themselves. Is there a dscl command switch I can use to manually override such an effect? (Just in case I don't happen to have anything to stick into the mini-jack port)
Regardless, your answer is correct. Thank you both (Ciao and Allan Jones)
Jason

Macbook Pro Beach Ball Problems

I have a '08 MBP that has the spinning beach ball showing up in all the apps during use and everything runs slower.
Web pages take 5-10 seconds to load.
Lightroom photos take 5-10 seconds to load. Commands and mouse selections take 4-5 seconds to respond.
It slows down even more with an external monitor being used.
The fan runs high 85% of the time.
Hard drive was replaced with an SSD about 2 years ago, which helped calm HD noise.
The HD has 15.5 GB left right now, but the beach ball problem has been there even with half the HD full.
Problem has been going on for a couple of years, but I've managed around it.
This issue occurs even with only 1 app running. For instance, I'll shut all apps except one application, and it still drags, whether that one app be Safari or LR.
I realize the MBP is older, but it used to be very responsive with the same apps. Never used to see the beach ball during app usage, only at startup of app if anytime.
I believe the RAM is maxed out for what this machine can handle at 4GB, but again, the system didn't slow down before.
I believe the problem may be some processes running in the background that are dragging down everything, but not sure what to look for.
Any advice any fixes are greatly appreciated.
Here is the EtreCheck:
Hardware Information: ?
MacBook Pro (15-inch 2.4/2.2GHz) (Verified)
MacBook Pro - model: MacBookPro3,1
1 2.2 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
GeForce 8600M GT     - VRAM: 128 MB
Color LCD 1440 x 900
Cinema HD 2560 x 1600
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 21:27:44
Disk Information: ?
SAMSUNG SSD 830 Series disk0 : (256.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 255.2 GB (15.5 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
Apple Inc. Built-in iSight
X-Rite, Inc. i1Display3
Logitech USB Receiver
Apple Computer, Inc. Apple Cinema HD Display
Seagate Backup+ Desk 3 TB
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted>: 262 KB
3 Seagate (disk1s3) /Volumes/3 Seagate: 3 TB (2.04 TB free)
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0) Support
[loaded] com.aladdin.kext.aksfridge (1.0.2) Support
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
[not loaded] com.jft.driver.PdaNetDrv (1.0.0d1) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.sandisk.driver.com_sandisk_SanDiskImageMate (1.0.17) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
Startup Items: ?
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons: ?
[failed] com.apple.Kerberos.digest-service.plist
[failed] com.apple.Kerberos.kdc.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.aladdin.aksusbd.plist Support
[running] com.aladdin.hasplmd.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[running] com.logmein.logmeinserver.plist Support
[loaded] com.logmein.raupdate.plist Support
[not loaded] com.palm.novacomd Support
[failed] com.tvmobili.tvmobilisvcd.plist Support
[running] com.xrite.device.xrdd.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[failed] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.sandisk.SanDiskImageMate.plist Support
[failed] com.tvmobili.artwork.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ?
Scroll Reverser
iTunesHelper
iTunesHelper
LMILaunchAgentFixer
Connect360Helper
PdaNetMac
Music Manager
Canon IJ Network Scanner Selector2
Dropbox
Android File Transfer Agent
i1ProfilerTray
fuspredownloader
KiesAgent
HP Scheduler
Internet Plug-ins: ?
AdobePDFViewerNPAPI: Version: 10.1.10 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
EPPEX Plugin: Version: 3.0.5.0 Support
AdobePDFViewer: Version: 10.1.10 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
CouponPrinter-FireFox: Version: Version 1.1.5
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Silverlight: Version: 4.0.50524.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.2.6 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Safari Extensions: ?
feedly-2
Greenhouse
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins ?
TuneUp Visualizer: Version: 2.2.0 Support
User Internet Plug-ins ?
fbplugin_1_0_3: Version: (null) Support
Move-Media-Player: Version: npmnqmp 071505000006 Support
BrowserPlus_2.8.1: Version: 2.8.1 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes: ?
BrowserPlus Support
Connect360 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
MacFUSE Support
MusicManager Support
Perian Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 237.67 GB Disk used: 223.24 GB
Destinations:
Seagate Backup Plus [Local] (Last used)
Total size: 3 TB
Total number of backups: 42
Oldest backup: 2012-11-15 08:13:19 +0000
Last backup: 2014-09-01 15:11:17 +0000
Size of backup disk: Excellent
Backup size 3 TB > (Disk size 237.67 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      11% WindowServer
      1% AdobeCrashDaemon
      0% i1ProfilerTray
      0% xrdd
      0% fontd
Top Processes by Memory: ?
500 MB Adobe Photoshop Lightroom 4
123 MB com.apple.WebKit.WebContent
102 MB Safari
82 MB Finder
70 MB WindowServer
Virtual Memory Information: ?
709 MB Free RAM
1.70 GB Active RAM
714 MB Inactive RAM
636 MB Wired RAM
1.79 GB Page-ins
28 MB Page-outs

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Macbook Pro USB port is not working

I have a Macbook Pro 15-inch mid 2010 running Mavericks 10.9.1, the problem is that one of de two USB ports stop working, does not recognize any USB divice. I already tried restarting the PRAM and the PMU and the problem persists. Please help!

Did you try a SMC reset? If you di and it still doesn't work thenn it is broken. The only way to fix it is to have the logic board changed.

MacBook Pro 11/2007 problem with SSD OCZ Vertex Series 250 GB

Hi,
you can read my detailed problem in the OCZ board here:
http://www.ocztechnologyforum.com/forum/showthread.php?t=64941
The short version:
- I bought an OCZ Vertex SSD with 250 GB for my 2 years old MacBook Pro
- System Details: MacBookPro3,1; Boot Rom: MBP31.0070.B07; CPU: Intel Core 2 Duo 2.4GHz; SMC: 1.18f5
- The first 250 GB OCZ SSD was an firmware 1.3 and I could install it with Snow Leopard very easy. After 2 days the HDD just disappeared and it also didn't work in an other PC with an internal SATA port and also not with an external disk with sata to FireWire / USB
- I RMA'ed the disk with OCZ and received a new one with firmware 1.4. I tried to install the computer from scratch and it couldn't write the partition when the SSD was connected to the internal SATA port of the MBP. I used the external SATA to USB and formated the disk with another mac. Then I could install SL from scratch but after some hours the computer began to stall and after the reboot it tried to run fschk and I got the error: "kernel[0]: disk0: I/O error."
(again: Further details please have a look at the link above)
- When I boot the system through firewire with the SSD connected through SATA to Firewire it works like a charm but that doesn't make sense (Having a MBP with an external boot drive)
- I RMA'ed the disk again and last week I received the third one but it had the exact same problem.
So now OCZ told me to ask apple for a possible solution. Does anybody have an idea what to do?
I've read two posts about OCZ problems and they wrote about efi 1.7 problem and with efi 1.6 it would work. Didn't try it out yet - should I?
Thanks for you help!
--Goetz aka Tankmann

No ideas?

Macbook Pro boot up problems

Hi
I have a Macbook Pro from 2006. Recently, it boots up to the stage of the Apple logo and a grey bar appears to load twice but then shuts down. I took it to an Apple reseller who said it was a problem with the logic board. I started it up in verbose mode, and although I know very little about technical details, the start up comments that look negative are:
-Invalid sibling link
-Disk full error
-The volume Macintosh HD could not be repaired
-fsck failed
-Can't get kextd port
-Killing all processes
-CPU halted
It doesn't sound good to me. I wondered if anyone could offer any further insights?
Thanks!

P.S I just took the case i had on it off then shut down and restarted twice and it came on both times. I don't know if this means anything

MacBook Pro 10.8 problems

Hardware Overview:
Model Name:    MacBook Pro
Model Identifier:    MacBookPro3,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.2 GHz
Number of Processors:    1
Total Number of Cores:    2
L2 Cache:    4 MB
Memory:    2 GB
Bus Speed:    800 MHz
Boot ROM Version:    MBP31.0070.B07
SMC Version (system):    1.16f11
Serial Number (system):    W87******TYAL
Sudden Motion Sensor:
State:    Enabled
After installing 10.8 error message randomly appears
"There was a problem connecting to the server"
Took the laptop to the Genius Bar we also discover the ethernet and the 800FW were disabled.
Starting system with 10.7 ports worked.
The 400FW port seems to shut down during sleep mode. Waking up the system randomly results in error message.
Problems don't seem to be distructive. Mostly annoying.
<Serial Number Edited by Host>

HI,
Those two messages you are seeing are outgoing calls from your Computer.
There are several possibles about how it was set up.
1)
Making a connection to a Server and then making that permanent (each Start up)
Starting with the Library as the Front app
Go Menu > Go to Server.
A pop up appears where you can browse or enter an IP address.
As I mentions the IP address is normally with a format type as in SMB://192.168.0.36 in my case.
It could be AFP (Apple File Protocol) or SMB to do file sharing.
As I also said VNC:// (IP address) invokes the Finder's Screen Sharing
You get asked for User Name (your Access Name) on the "Server" and the Password.
If the Server or Drive on a computer needs your to list it then that tends to be next.
With the first two of these (SMB or AFP) a blue server icon appears on the desk top (most likely with the Name of the Drive, folder or place you accessed.
To make it permanent and start up each time your turn the computer on you go to System Preferences > Accounts (Users and Groups in Mountain Lion) and then Login Items on your account.
From there you use the + icon and navigate to the Desktop and chose the Drive.
It will then tend to remember the User Name and Password and connect each time.
2)
If your Time Machine Back up is on a External Drive on another computer you may have had to do part of 1) above to "See" the disk on the Desktop.
Having got that far you can then chose it as a Disk in the System Preferences > Time Machine as the Backup drive.
This to will then automatically login (or at least try) each time the computer is turned On.
3)
Slightly more unlikely is having a drive or computer showing on the desktop already (As in 1) )
Then using it for temporary files (Such as Photoshop's Scratch disk)
In Photoshop and Photoshop Elements you can, in the Preferences, set the space that the app uses to hold temporary files. It is called the Scratch disk. My G4 tower has server Drives and the non boot drives (free space) gets used as th Scratch Disk.
It would slow the Undo and Redo functions but it would be possible.
Certain App such as HTML editors can show the File:// as the URL in the relevant Field in a browser when testing some web pages.
However there tends to be an extra slash as well. (file:///Users/ralph/Desktop/button.html)
8:00 PM      Friday; September 14, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Macbook pro having multiple problems?

Today, my Macbook pro started freezing up while I was using safari. This happens to me often, so I just held the restart button like I usually do and restarted it (that always fixes it). Only this time, when the computer restarted, it didn't make the "dong" noise when it restarted. Then, it got stuck on the apple logo and the spinning loading thing forever. I tried holding the power button and restarting a few more times, but it didn't change anything. I then did a safe boot and was able to get back into my computer. However, there were several issues. For one, the sound doesn't work. It won't let me adjust it; it just shows a full volume bar but with a slashed zero. I've tried plugging in headphones, but that doesn't do anything. Images are also problematic. When I swipe side to side between desktops and the dashboard, the image is really choppy and constantly flashing and moving. On safari, my gmail was going to give me a seizure the way it was flashing, even when I wasn't moving the page. Other websites (particularly video playback) are also a problem. Lastly, some settings got screwed with in my Microsoft word 2010. My default line spacing is now different and my quotation marks and apostrophes are now automatically huge and in the style of some chinese font (even when using cambria!). Can anyone tell me what the **** happened to my computer and how I can fix it? Thanks!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

MacBook Pro Printing & Mail Problems

My stepdad's Macbook Pro just came Fed Ex today. Amazing yesterday, it was in Shanghi.
Anyway, I have two major problems. First, I imported all his old documents and settings, using the assistant from his old iMac. When I went to print, nothing happens. I mean I click on the button, but no print window pops up. It does not matter what application I am in. The printer is plugged in the USB port correctly. It is supported ( a Lexmark laser E320). The driver is installed. The computer even says it sees the printer. I just get no print window, and the print queue stays empty.
Apple support was useless. The person barely could speak English and the recommended solution was to re-install OSX. How could that help, I only had the computer for an hour and a half.
Second, the installer imported all my step dad's mail, but when I click on the reply button to respond to other's email, nothing happens (the exact same problem as with printing, nothing happens). Again, Apple support was no help. Repairing permissions, emptying the cache, trashing preferences, nothing helped.
Any clues would be helpful. What a bumper, as I hyped up the machine
Mac Book Pro Mac OS X (10.4.5)

I used Print Repair Setup. The demo is free, but it is shareware. I had forgot about this software, but have used it in the past, and it is great. It can be found at:
http://www.fixamacsoftware.com/software/index.html.
I should say, however, that it only solved the printing problem for the root user's account on my machine (which also had not been working). I did not check my account before verifying the fix and psoting here. Sure enough it did not work. Eventually I did an index and reinstall, and it restored printing for my normal account. The utility may work for you though, so try it out. As I set, I have used it in the past, and it has fixed some problems when all else failed.
I will have an update for my mail problem. The indexing and reinstall did not solve the mail problem. I, however, discovered the problem. Apparently, I had a .Mac account a long time ago. I cancelled it after the year of reduced membership costs expired. My computer, however, carried this information forward with it when I updated my operating system several times from 10.1 to 10.4.
After trying everything I coudl think of, including deleting the .Mac mail folders in the Library Mail folder, I went to system preferences. I opened the .Mac option, and deleted the user name. I closed mail, and restarted it. This solved the problem for me.

Macbook Pro Jack port problem

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