Macbook Pro keeps shutting down randomly
Hello-
My 15" Macbook Pro (Late 2011) has started unexpectedly and randomly shutting down. I recently installed Mountain Lion and it started after that, and only seems to happen when running on battery power. I've tried an SMC reset multiple times and that doesn't seem to help. I'm running a 2.2 GHz Intel Core i7 with 8 GB of RAM, updated to 10.8.2.
Based on my battery report, I don't think that's the issue:
Model Information:
Serial Number: D861153011CDGDMAC
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 2
Cell Revision: 157
Charge Information:
Charge Remaining (mAh): 5314
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 5924
Health Information:
Cycle Count: 161
Condition: Normal
Battery Installed: Yes
Amperage (mA): 1316
Voltage (mV): 12439
Anyone have any suggestions other than an SMC reset?
Yes and do not be dissappointed if AHT http://support.apple.com/kb/HT1509 shows no errors- incomplete test at best.
report back with any errors here.
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Interval Since Last Panic Report: 21985 sec
Panics Since Last Report: 3
Anonymous UUID: E69AD31A-0491-B273-935F-AA2C16CF4861
Sat Jun 28 14:46:26 2014
panic(cpu 4 caller 0xffffff7f87ff1f7d): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/Apple MuxControl/../logSupport/../AppleMuxControl/kext/AGCPowerManagement.cpp:1037
Backtrace (CPU 4), Frame : Return Address
0xffffff80f75f3e30 : 0xffffff800621d636
0xffffff80f75f3ea0 : 0xffffff7f87ff1f7d
0xffffff80f75f3ee0 : 0xffffff7f87ff45ff
0xffffff80f75f3f00 : 0xffffff8006653a7b
0xffffff80f75f3f60 : 0xffffff800623e26e
0xffffff80f75f3fb0 : 0xffffff80062b3257
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f87fe7000->0xffffff7f87ff9fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f87fe2000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f86875000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f87fce000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f867f3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f86de6000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f86da3000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000006000000
Kernel text base: 0xffffff8006200000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 345185490814
last loaded kext at 34183106720: com.apple.iokit.IOBluetoothSerialManager 4.1.7f2 (addr 0xffffff7f86eb3000, size 57344)
last unloaded kext at 267035468590: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f86b4d000, size 65536)
loaded kexts:
com.AmbrosiaSW.AudioSupport 4.1.2
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.13.12
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 8.1.6
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AppleIntelHD3000Graphics 8.1.6
com.apple.AMDRadeonAccelerator 1.0.8
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.6
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleSDXC 1.4.3
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAcceleratorFamily 74.15
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.kext.AMD6000Controller 8.1.6
com.apple.kext.AMDSupport 8.1.6
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 31. Reset the System Management Controller (SMC).
2. If there's no change, see below.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
My macbook pro keeps shutting down when I try to use it , any ideas ?
My macbook pro keeps shutting down when I try to use it , any ideas ?
I don’t know why this happens and with the information you have provided I doubt anyone can do so so with accuracy.
Please read these (they concern general trouble-shooting and how to pose questions on these fora):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
MacBook Pro keeps shutting down unless connected to mains power
My MacBook Pro keeps shutting down unless connected to mains power, even when fully charged. I took it into Apple store, Leicester, UK - battery diagnostic shows good condition so they updated the system but that hasn't worked. I'm running OS X 10.6.8
Thanks! I've followed your suggestion and so far my MacBook has been behaving for the past few hours without being plugged into mains power! Fingers crossed...
Carolyn Samit wrote:
Try Resetting the System Management Controller (SMC) -
My MacBook Pro keeps shutting down before I can even start it up, what do i do?
My MacBook Pro keeps shutting down when the loading-circle appears at start-up. I can only log on to my Bootcamp Windows mode. When i try to format Mac (via command+R) i'm told i'm not allowed to since the disks are locked - Mac is administrator, and obviously I'm not logged in. What do I do?
Try a SMC reset.
DALE -
Why does my macbook pro keep shutting down with a charged battery
Why does my Mac book pro keep shutting down? I lose everything I am working on when it shuts down help
kva,
which model MacBook Pro do you have? Is it running Mac OS X 10.5.5? If not, which version of OS X is currently installed on it?
Are you running on battery when it shuts down, or are you running on AC when it shuts down, or does it happen in either case? Which app are you working in when it shuts down? Does it happen only in that app, or does it happen no matter which app you’re working in? -
MacBook Pro keeps shutting down immediately after startup chime
I booted into Windows 7 on my boot camp partition and was about to play Dirt 3 for the 1st time. I was in the options menu of the game and my MacBook Pro just shut down/turned off instantly.
I turned back on, holding in Option so I could boot into Windows again, but the computer just turned off immediately after the startup chime. I turned on again, this time I didn't hold in Option, so I could boot into OS X (my default startup volume) and the same thing happened - MBP shut down immediately after the startup chime. I tried again, same thing. I tried again, and this time it booted fine into OS X, and all seems ok.
Any idea what's going on?Hi. When you were in the recovery drive doing permissions, did you try and run a repair of the boot drive? Did you try single user mode? Try these first and then go back and try to reinstall the operating system.When I say repair boot drive I don't mean permissions. There are both options in disk utilities.When you open disk utilities ,you will see in the left column two drives plus possibly a boot partition that look like an external driv. click on the second drive and in first aid use repair disk. If you still can't boot and it will not let you restore, you may have to do a clean install. http://support.apple.com/kb/PH18869?viewlocale=en_US
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MacBook Pro Retina shutting down randomly
Hi
Some shile ago my MBP Retina 15" started shutting down randomly while i use it. Then it takes like 10-30 minutes to cool down and then it can be turned on agin. If you try to switch it on earlier than it sounds like it's starting as ususally but the screen is either black from the very beginning or goes black in a couple of seconds while starting up.
BTW the thunderbolt port refused to work some while ago, if you plug in a thunderbolt display the MBP will switch off much faster than if you work on it as a lap top.
Any ideas what this can be and how it can be fixed?
The system message that pop-up upon restarting the MBP is below:
Anonymous UUID: F40D948A-EBD0-E445-129D-E5C71862BC1F
Fri Nov 22 15:50:02 2013
panic(cpu 6 caller 0xffffff7fb1db1fac): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x112c00000 0xffffff8217f5a000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff820344baf0 : 0xffffff802fa22f69
0xffffff820344bb70 : 0xffffff7fb1db1fac
0xffffff820344bc40 : 0xffffff7fb04f0cf8
0xffffff820344bd00 : 0xffffff7fb05bde26
0xffffff820344bd40 : 0xffffff7fb05bde84
0xffffff820344bdb0 : 0xffffff7fb07e8f31
0xffffff820344be20 : 0xffffff7fb05e1011
0xffffff820344be40 : 0xffffff7fb04f7841
0xffffff820344bef0 : 0xffffff802feada80
0xffffff820344bf30 : 0xffffff802feac522
0xffffff820344bf80 : 0xffffff802feac5f7
0xffffff820344bfb0 : 0xffffff802fad6aa7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7fb1da4000->0xffffff7fb1db6fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7fb1d9c000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fb0dc0000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fb00ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fb044d000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fb1d9f000
com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7fb04a0000->0xffffff7fb070afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fb00ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7fb0490000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fb044d000
com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C7 5]@0xffffff7fb0715000->0xffffff7fb08c4fff
dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7fb04a0000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fb00ba000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000002f800000
Kernel text base: 0xffffff802fa00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 11403339911192
last loaded kext at 247853328880: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fb1eb4000, size 65536)
last unloaded kext at 451919726706: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fb1eb4000, size 57344)
loaded kexts:
com.silex.driver.sxuptp 1.5.1
com.citrix.driver.net6im 1.1.3
com.deterministicnetworks.driver.dne 1.0.9
com.deterministicnetworks.driver.dniregistry 1.0.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751,28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: G500
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4It looks as if it's a GPU panic. However, it could have been caused by any combination of:
com.silex.driver.sxuptp 1.5.1
com.citrix.driver.net6im 1.1.3
com.deterministicnetworks.driver.dne 1.0.9
com.deterministicnetworks.driver.dniregistry 1.0.4
Try booting into Safe Mode (holding down the Shift key whilst booting) and see if the panics stop. If so, determine if the are updates to the drivers or find the kernel extensions and put them in a folder on your Desktop and reboot without them.
Good luck,
Clinton -
MacBook Pro keeps shutting down when the screen is closed
Hi, I have a 2011 15inch MacBook Pro and it keeps shutting down rather than sleeping when I shut the screen. It also shuts down when left for short periods of time rather than sleeping. I have updated it yesterday and still the problem happens. I also installed a virus check to see if that was the problem and it didnt find anything it could fix! Any help is much appreciated!!!
Try a SMC reset. That may correct the situation.
http://support.apple.com/en-us/HT201295
Ciao. -
MacBook Pro Keeps shutting down
My macbook pro (bought in mid 2012) keeps shutting down after I plug in/plug out my iPhone. Could someone please let me know why or how to fix this issue? It has been updated to OS X Mavericks.
Hello, UroojW.
Thank you for visiting Apple Support Communities.
I would start with resetting the System Management Controller. Here is the article on how to process these steps.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Cheers,
Jason H. -
Mid-2009 macbook pro 13" shuts down randomly when unplugged
When my MBP is plugged in, it has never restarted on me. Most of the time when it is unplugged it doesn't either, but for the last month or so it will randomly power off (it pauses for a half-second, screen dims and it turns off .) I have Mavericks on it and 128GB SSD in it originally when the problems started, I installed a 240GB SSD a week ago and restored to an image from before the problem started happening (April 14th) and it seemed like it was fine but within a day or two I noticed the problem again. I am not sure if perhaps some update is breaking it or what, but it is pretty irksome. The battery seems to be fine, although I'll admit it has said 'service battery' in the past (but it says 'normal' in the system profiler and lasts ~3-4 hours.) I have tried resetting the SMC using these instructions: http://support.apple.com/kb/ht3964 but it doesn't seem to have helped. I can restart the macbook on battery power after it turns off, so the battery doesn't seem to be dead when it powers off - in fact it will sometimes turn off when there are hours of life left. The macbook doesn't get particularly hot so I don't think it is an overheating issue.
Any ideas what could be the problem?Thanks for the suggestion. I finally gave in and bought a new battery and installed it (I've suspected this might be the problem for awhile) but unfortunately it hasn't fixed the problem at all. In fact, it almost seems worse - previously it has just had problems randomly, however I noticed just now at 42% it shuts down randomly within a a few minutes - it's happened 3 times in a row now (I turned it back on each time, leaving it unplugged, and it shut down again.) Any other thoughts?
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Why does my macbook pro keep shutting down by itself when I close the lid?
My macbook pro is shutting itsself down when I close the lid. Does anyone know why this is happening?
Solution may be found if you search in the "More Like This" section over in the right column.
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My Macbook Pro keeps shutting down
I took the mac book pro into the mac store for them to check it out they said every thing is fine seems to be working a little better than it was except when I am on some web pages it shuts it self down and reboots it self I went to the utilities and looked in console I then looked in the Crash logs all I am finding when i click that arrow under that is ADOBE DOWNLOAD ASSISTANT 6/24/11. THIS IS A OLDER MAC BOOK PRO FROM 2006 besides that just this issue.
I looked in the logs and keep seeing this can someone help
com.apple.launchd.peruser.501[86] (0x101f30.mach_init.switchboard.sh) Failed to check-in!
here is the rest of the logs
com.apple.launchctl.Aqua[88] launchctl: Please convert the following to launchd: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
com.apple.launchd.peruser.501[86] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
com.apple.launchd.peruser.501[86] (com.apple.Kerberos.renew.plist[110]) Exited with exit code: 1
com.apple.usbmuxd[22] HandleUSBMuxDictionary client 0x301da0-iTunesHelper/com.apple.iTunesHelper using library usbmuxd-211 built on Jan 13 2011 at running usbmuxd-211 built on Feb 8 2011 at 13:49:42
com.apple.launchd.peruser.501[86] (0x101f30.mach_init.switchboard.sh) Failed to check-in!
com.apple.launchd.peruser.501[86] ([email protected][114]) Exited with exit code: 1
kernel npvhash=4095
/System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[118] No valid tickets, timing out
kernel PAE enabled
kernel Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
I would like to know what that switch board thing is last i did run the apple combo update from the Apple website seems like that took care of some problems. if someone can help let me know what it is thank youIt could be - and I'm not sure about this - the dreaded 2010 Intermittent black screen or loss of video problem.
Take a look at the Knowledge Base article and see if your unit displays any of the...
Symptoms
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray. Affected computers were manufactured between April 2010 and February 2011.
If it seems as if you do have any of the symptoms, get your machine to your local Apple Store or an AASP and have them deal with the issue - which may mean replacing the logic board. But it will be a free fix as there's no expiry date for the problem listed in the KB article.
Good luck,
Clinton
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