MacBook Pro keeps shutting off when locked or shut. It does not turn back on unless I disconnect then reconnect the battery connector.
I don't want to have to take apart my laptop every time I need to use it. Is there a permanent solution to fixing this problem? Trying to avoid a trip to the Apple store.
If you have a Time Machine back up you can try Restoring it, then run your software update before opening and see if it will download the Mavericks compatible version.
I am not to hopeful here. There is no stand alone Safari download for Mavericks.
You would have to reinstall the OS. It should not touch your user files when you install on top of your existing OS.
Always prudent to have a backup.
Similar Messages
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Macbook won't start or charge unless I disconnect and reconnect the battery connector each time .
I have a late 2011 model Macbook Pro, 10.7.5 OS and I've had no issues whatsoever up until a week ago. The night before if stopped working I did everything as usual, did some HW, emailing then I shut it down. I woke up the next morning and it wouldn't turn on so I figured it was dead, so I got my charger plugged it in and got no light, green or orange. What I got was a faint green blinking on the charger light and my battery level indicator wasn't working. I thought it was my charger but it wasn't because worked fine on my girlfriend's Macbook.
I googled and tried PRAM and SMC to no avail. When I tried the SMC I didn't take the battery out I just disconnected the connector (Don't know if it makes a difference) and Voila it worked and I thought I fixed the problem. I turned it off and the next day the same thing, I have to disconnect and reconnect the battery connector each time for it work. Other than this issue I have no problems, mac runs fine while it's on and I shut it down or restart it for awhile after I reconnected the battery but if I try to turn it back on or restart it hours after I've done that then it won't work . One thing I may add is after I reconnect and plug my charger in, the light is green for about 5 seconds (even though it's not fully charged) then turns orange .
I'm guessing I need a new battery or logic board , but I'll keep my fingers crossed .
I won't be able to set up an appointment until next week but I would like to see if I could get any help here in in the meanwhile.
Thanks !Hi, I dont know if this may be the cause as i too have the same problem. But it only occurs after i disconnect my Iphone from my macbook pro.
The Macbook has worked perfectly and then all of a sudden last week it started to shut down after i would disconnect my Iphone 5.
The mac wouldn't restart, charge or anything.
I tried all the trouble shooting reccommended, Shift Alt command button combinations. ( there were a fair few ) None worked.
Then i found out about disconnecting the connector.
This fixed the problem.
But alas, It done it again after my next sync.
This has done it 4 times now. And only when i disconnect the iphone after using itunes on the mac. I done it all correctly 3 times and the 4th time i just pulled it out with out ejecting from itunes, but still done it.
The iphone Syncs perfectly. I get everything i want onto the iphone. But for some reason as soon as the cord is disconnected from the mac BOOM. Dead mac.
If i leave the cord and the phone plugged in but still eject the phone it doesnt shutdown tho.
I found if i shutdown the macbook, then disconnect the iphone cord once the mac is completely shut down then my mac will start back up again with no problems.
As i said i dont know if this is the cause of your problem and if it will help you or not? But if not, maybe it will help someone else out who finds your post?
Hope you get your problem sorted
Chris -
Hi, as the title reads my year old mid 2010 Macbook pro keeps powering off and leaving the below error message.
I'm a university student and desperately need my mac to hit deadlines etc. If anyone could suggest a solution or shed any light i'd be hugely appreciative. Thanks SO much. Joe
Interval Since Last Panic Report: 42069 sec
Panics Since Last Report: 1
Anonymous UUID: CA297B40-FD7E-38B9-3447-C39824B28ECA
Mon Jan 7 17:48:24 2013
panic(cpu 0 caller 0xffffff7f9eed9b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81308cd000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff813083a9f0 : 0xffffff801da1d626
0xffffff813083aa60 : 0xffffff7f9eed9b25
0xffffff813083aaf0 : 0xffffff7f9efd34b3
0xffffff813083ab50 : 0xffffff7f9efd3527
0xffffff813083abc0 : 0xffffff7f9f2db853
0xffffff813083ad00 : 0xffffff7f9eff9659
0xffffff813083ad30 : 0xffffff7f9eee38da
0xffffff813083ade0 : 0xffffff7f9eedefac
0xffffff813083afd0 : 0xffffff7f9eee01d8
0xffffff813083b0a0 : 0xffffff7f9f8382a1
0xffffff813083b220 : 0xffffff7f9f8355d7
0xffffff813083b2a0 : 0xffffff7f9f8363b4
0xffffff813083b330 : 0xffffff7f9f836973
0xffffff813083b460 : 0xffffff7f9f837428
0xffffff813083b570 : 0xffffff7f9f8559de
0xffffff813083b5b0 : 0xffffff7f9f856be2
0xffffff813083b860 : 0xffffff7f9f8698f4
0xffffff813083b9d0 : 0xffffff7f9f86a240
0xffffff813083ba10 : 0xffffff7f9f86aadf
0xffffff813083bae0 : 0xffffff7f9f86acc2
0xffffff813083bb20 : 0xffffff7f9f85ff20
0xffffff813083bb50 : 0xffffff7f9f84228f
0xffffff813083bba0 : 0xffffff801de665b3
0xffffff813083bbc0 : 0xffffff801de6718d
0xffffff813083bc20 : 0xffffff801de64b8f
0xffffff813083bd70 : 0xffffff801da981e1
0xffffff813083be80 : 0xffffff801da20aed
0xffffff813083beb0 : 0xffffff801da10448
0xffffff813083bf00 : 0xffffff801da1961b
0xffffff813083bf70 : 0xffffff801daa5b16
0xffffff813083bfb0 : 0xffffff801daced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee72 000->0xffffff7f9f174fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 f175000->0xffffff7f9f497fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9f7ff000 ->0xffffff7f9f8c1fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4567640256295
last loaded kext at 291508757115: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 65536)
last unloaded kext at 352521325148: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.udf 2.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 7.99 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3Welcome to the Apple Support Communities
It looks like your NVIDIA graphic is damaged. If you need your computer now, you can fix the computer downloading gfxCardStatus and selecting the option to use only the integrated graphic, so that kernel panic won't appear anymore. Note that you won't be able to use the NVIDIA graphic, so the graphic performance may be worse than with this graphic.
Of course, that's a temporary fix, because you should take the computer to an Apple Store as soon as possible to get the Mac repaired. As the NVIDIA graphic is not soldered, the repair won't be expensive -
My Macbook Pro keeps jumping off wireless internet, why?
My Macbook Pro keeps jumping off wireless internet, WHY?
Hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?
PHY Mode
Channel
Security
RSSI
Transmit Rate -
I got a new Macbook Pro and a Superdrive when i put in a DVD it reads it and puts a dick icon with the DVD name when i open that i have the auido and video folders but cant play the DVD anyone know why.
Open with iDVD.app in your applications folder.
or download VLC.app
http://www.videolan.org/vlc/download-macosx.html -
My MacBook air keeps freezing up when I'm on Safari or not, any help would be great
My MacBook air keeps freezing up when I'm on Safari or not, any help would be greatly appreciated
Hi Blane756,
Thanks for using Apple Support Communities. This article has steps for a different issue, a gray screen at startup, that I think would still be worth trying for your freezing issues:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Cheers,
- Ari -
I just bought a macbook pro and I want to know how to restore pictures that were backed up on iCloud but then deleted from my phone. Isn't that the point of the backup so I can delete and make more space. Please help!
Log into the iCloud on your MacBook Pro and enable Photo Stream:
Then launch iPhoto and set iPhoto's Photo Stream preferences to the following:
Then check the Photo Stream section of iPhoto:
This is to confirm that the photos are still in Photo Stream. If they are they will be imported into the library.
NOTE: not all photos in an iPhone will be in the Photo Stream. PS only keeps photos in it for 30 days.
If you have the missing photos in your library put them in an album. Connect your iPhone to the Mac and open iTunes. In iTunes you can select that album in the library and sync the photos to your iPhone to get them back on the iPhone.
OT -
Yesterday double clicked home button and all of my apps disappeared; cannot shut off i-pad, and syncing it does not restore apps or enable me to use it again. Help!
See if this fixes things.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
i just update my iphone 4s to ios 7.0.4 and update my macbook pro to ios maveric. Now, my iphone 4s does not sound form the speaker and the volume button up and down also does not work.I could hear the sound through the earphone. Also the airplay disapear. Please advice how to downgrade to the previous OS
Please try going to your settings area of your display. Click on General and go to 'reset all settings'
Good luck! -
I am running Lion on both my Macbook Pro and iMac. Outlook 2011 bombs out and does not even open on my iMac but works perfectly on my Macbook Pro. Help please.
Check for updates by running MS Office Update directly from:
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
(Open Finder, ⇧⌘G, paste in the above and click) -
how come when I open Safari it does not open to my set homepage it always opens the last page I was on
Check Safari/Preferences/General/Safari opens with -try setting it to new window.
-
My iPhone4s turned itself off and will not turn back on unless it is charged at all times. I need help and answers please.
And we would need more info. "will not turn back on unless it is charged at all times." is pretty obvious: the phone will obviously not turn on unless it is charged.
Describe your problem clearly. -
Whenever I close my laptop then open it it does not turn back on, the screen stays off but I will hear the fan running. I then have to physically press the power button for it to turn on. Help!
Try here. iPhone and iPod touch: Frozen and unresponsive
-
I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support.
Click here and request assistance.
(82917) -
iPod nano version 6: random turn off, volume controls don't work, does not turn off, skip does not work. Two years old! Next version of nano has no clip and same amount of storage. I do not want to give up my version 6!
Make a Genius Bar appointment at your nearest Apple Store and pay $75 USD for an out-of-warranty replacement.
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