MacBook Pro keyboard and mouse!

My mbp is typing "8" by itself! It won't sleep, the question key doesn't work, and the mouse goes haywire
and selects items all by itself! Please help what do I do?? Is it a virus?do I need my keyboard and trackpad replaced??please help!

Hi R, and welcome to Apple Discussions.
Remove the battery and see if it behaves any better. In some cases the battery can deform and cause pressure on the keyboard/trackpad cable between the batt and the MBP case. In some cases this issue can occur with a normal battery. In some cases putting a piece of paper and/or tape between this cable and the batt can resolve the issue. In some cases securing the connection resolves it. In some cases replacing the cable resolves it. In some cases replacing the top case resolves it.
Message was edited by: tjk

Similar Messages

  • Macbook Pro Keyboard and Mouse Unresponsive

    I have a 2007 Macbook Pro that has been working wonderfully for several years. This evening, I restarted the computer for the first time in a couple days, and when reaching the login screen my keyboard and mouse were no longer working.
    I forced a restart several times with the power button, but nothing changes. I am able to boot into safe mode using the shift key during startup, but even in safe mode the keyboard and mouse don't work.
    Additionally, I can boot into my Windows Bootcamp installation by holding down the alt key during startup and the keyboard and mouse work fine there.
    So clearly this is a software issue. Is it possible that my OSX installation got some sort of bug that is causing this? Is it possible to run the System Update for previously installed updates without access to the keyboard and mouse, and without being able to get past the login screen?
    Unfortunately, external keyboards and mice don't work either, and everything works when booted into Windows

    After reading several forums it is evident that there are problems with mouse and trackpad on OS 10.6, particularly the most recent updates. I find, for example, I could not rename folders or files using the trackpad but had to go to GET INFO and change names there. With a mouse the renaming of files and folders works fine. However, I just purchased a Logitech wireless mouse and if the computer goes into sleep mode when you wake it selection of menu items or windows becomes impossible. All one can do is force quit applications or do a forced restart. I'm trying different things. At first I had the mouse on a USB hub. I'm now going direct to the USB port. I've also shut off Bluetooth, since I noticed someone recommended that. Also, I'm not sure if it is the battery life on the mouse that can cause the problem, i.e. the battery running low quickly. If anyone else has any ideas please post or tell Apple to get off their behind and straighter this stuff out.

  • MacBook Pro Keyboard and Mouse Freezing Up

    If I leave my computer unattended, it will freeze up and I will have to hold down power button to turn off, then turn back on. I'm under Apple Care Warranty. Will they replace it? Is it something I can do?

    Since you have Applecare, you have both technical support and a warranty if it turns out to be a hardware problem. You might either make an appointment at the Genius bar if you have access to an Apple Store, or call Apple tech support on the phone. Your computer should not be freezing. It will take some troubleshooting to determine if the problem is software or hardware related.
    Good luck!

  • My Macbook Pro keyboard AND USB keyboard will not work.  However, the trackpad and USB mouse will work.  Any help?

    My Macbook Pro keyboard and USB keyboard will not work.  However, the trackpad and USB mouse will work.  Any help?
    This is quite frustrating, since it randomly occured as I was browsing the web.  It seemed to happen out of nowhere.  I cannot login to my user account because I cannot type my password. 
    Any help will be appreciated.
    -Matt

    If you have another Mac, boot the non-working one into Target Disk Mode (holding down "T" at startup). Hook up the two Macs via a Firewire cable. The non-working one will mount on the other Mac as an external Firewire HD.
    Next, download the 10.5.6 Combo update from here:
    http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1056comboupdate .html
    Run it. When it asks you for a destination, choose the other Mac that was mounted via Firewire. When it's done, unmount the computer and restart it. The keyboard and mouse should work now.

  • Macbook Pro Keyboard and Trackpad Not Working

    few days ago, my Macbook Pro keyboard and trackpad started to act very oddly.
    Basically, the keyboard doesn't work at all. I press down the keys, and all I get is that error message sound. The volume and display brightness keys seem to work, but almost all of the others just won't type anything. it-s like any key command or alt would stay pressed so when i click any key its trying to perform other function instead of just typing the letter. that-s probably the reason why the trackpad is also being very odd. When I first turn on the laptop, it seems to work as normal. I can click on an application, and it opens. But about one minute after the laptop first starts, it's like anywhere I click on the trackpad is a right-click. To open an application, I click like I normally would but instead of opening, a menu pops up as if I right-clicked. This happens in Finder and everywhere else that I've tested (for instance, I can't drag any Finder windows to different positions on the screen, because it acts as if I right-clicked instead of left-clicked), no matter whether I tap or click the trackpad.
    I have reset my permissions, but that didn't fix anything. I verified the hard drive and it said there were no problems. A big issue is that I can't do anything that requires me to type in my password, since I can't type anything. I tried to reset the PRAM, but I don't think that it even registered me pressing the Command-Option-P-R keys when I booted up, so i just removed the battery for a while, i am not sure that did anything at all.
    i tried to reinstall the os, i had mavericks and i installed a fresh mountain lion but the problem persists. i recently installed virtualbox and the keyboard seems to work right as long as i do not press any of the following keys command, alt, shift, etc.. if i press any of them same thing happens. i found that if i connect a usb keyboard everything works, but when i use the inbuilt keyboard the problem is back and a i have to connect disconnect the usb keyboard to be able to type or use the trackpad normally.
    any help would be appreciated.
    Thank you.

    No one cared enough to answer.

  • Why does my Macbook pro keyboard and trackpad randomly become unresponsive forcing restart in OSX Mavericks?

    Randomly when using OSX Mavericks, since installing yesterday, my mid-2012 Macbook Pro keyboard and trackpad freeze and become unresponsive.
    The computer is still running whatever I was doing, the computer does not crash, i just cannot control it and the only way I have found as a fix is to restart.
    This never happened in Mountain Lion.
    Can anyone help?

    Very similarly.
    Mac Mini late 2012. i7 CPU, 16GB ram. 12GB unused.
    After installing Mavericks, it seems to grind my system to a halt. It is still running (I can move the cursor and activity monitor updates processes) but every application I try to launch results in a colorful waiting sign. It even can take a minute or more before an application shows "any" sign of starting.
    I tried to open a terminal session (so I could manually kill a process) but the terminal session did not even process. It timed out after 5 minutes.
    Acitivity monitor shows 90-95% idle and I have no idea what's causing it.
    I have already rebuild disk and reset permissions (all seemed fine) 3 times.
    I've rebooted over 8 times since last night. I cannot use my Mac anymore reliably.
    Please help.

  • Yosemite update to Mac pro keyboard and mouse not working anymore

    Updated to Yosemite on my Mac pro, worked perfect for about 2 weeks then my keyboard and mouse stopped responding, both keyboard and mouse were replaced and still won't work. The computer turns on but won't respond to the USB mouse &Keyboard. Help

    I have seen 2 out of the 6 mac pro's in my office do this. I am about to go to the apple store to show them.
    When the computer is doing this I have tried using every wired apple keyboard in my office and none of them work. If I try the same keyboards on a windows computer or my macbook they work fine. If I use any non apple usb keyboard they work fine. My problem is if I turn the computer off for a few hours the usb apple keyboard works again so when the computer has been off all night and I pack it up to take it to applecare it is working by the time I get into the store.
    I think there is a small flaw in usb port on the mac pro or the apple keyboard that when heated up from use stops the pins from contacting completely. It might be a manufacturing defect and it might be an unintended problem caused by how apple slightly modifies their USB ports.

  • IMac Windows 8 pro Keyboard and mouse not working!

    I installed windows 8 pro on my new iMac, but I have and a problem: my Wireless keyboard and mouse aren't working with windows apparently because of compatibility issue with apple broadcom built-in Bluetooth windows 8 driver.... Any help?

    Yes I did use Bootcamp for that!

  • After updating to Mavericks, my macbook's keyboard and mouse randomly stops functioning for a brief period of time.

    my keyboard and mouse will randomly stop functioning. i have to wait 20 seconds for functionality to return. please help.

    Hi,
    I'm exactly having the same problem as described above running on Boot Camp v2.1 as well as Parallels latest version. My macbook will just hang on itself and i had to press the power button to restart. Is there any fix to this?
    Thanks.

  • Macbook Pro keyboard and track pad freeze

    I have tried about 15 times now to post this due to the following problem
    Today my keyboard and track pad have suddenly frozen. In appears as if the OS is fine and running but I can't input any kind of key or cursor movement. I have to restart it. Is this common? It's bad news because I have work to do and I can't just get used to using the save command every 30 seconds. That's why I switched to Apple; I was sick of this and similar issues with PCs. Anyone. . . Ideas??

    This happened twice to me in the last five months. I had to take it in for service; the first time, they replaced the keyboard, and the second time, they replaced the entire logic board. The problem hasn't come back so far.
    If you need the computer urgently, it should work if you plug in an external keyboard and mouse. However, I think you'll probably have to take it in for service in order to get the problem fixed.

  • Macbook Pro keyboard and track pad freezes after a day or two of using bluetooth Magic Mouse

    The first time this happened I thought my 3 y/old 17" Macbook Pro had died. The mouse cursor had frozen to the top left of the screen and the keyboard was also frozen and no matter what I did it didnt unfreeze. Even restarting. I searched extensively online and the only solution offered was to re install the system software.
    The next day I took it into work, opened it ip there and the cursor and keyboard was working again.
    This led me to believe there was a conflict with my recently purchased Magic Mouse and/or bluetooth.  Even though I had been using the mouse for well over 3 weeks with no problem.
    I resumed using the Magic Mouse with the computer for another week and then the keyboard/trackpad froze again. The Magic Mouse remained active.  This time, I took the batteries out of the mouse and took the computer downstairs. After a couple of hours everything is working fine again.
    Has anyone had this experience and knows how to fix? Or am I resigned to using a wired mouse?

    I have never encountered anything similar. However, try resetting the PRAM and SMC.
    Barry

  • Macbook Pro Keyboard and trackpad not working - SOLUTION!

    Recently my Macbook Pro of 3 years suddenly stopped working -- or at least the keyboard and track pad did. I plugged in an external USB mouse and and keyboard and was able to use it but it was of course cumbersome. Thinking it was a software issue like the one that used to happen to my old G4 desktop I reinstalled the OS but this did nothing but cause a lot of extra work. After doing a lot of hours of research I finally began reading that people were finding a solution by replacing their "topcase" (the topcase includes the keyboard and trackpad). This is a $300 fix and not knowing if it would even work I didn't want to try it and be wrong!
    To make a short story longer I found a website (which I have no affiliation with) called www.powerbookmedic.com who sold the cable only so you could do your own fix for about $35. They provide basic video but not an exact step by step to replace the actual cable -- just how to get to it.
    I will warn you that the components are tiny and I recommend buying the Mac tool kit and pry tool to help you through it. Even so I broke a small component but luckily it still works. In the end I now have a working Macbook Pro and some extra tools for the next time. I stripped a screw so had to spend another $15 and buying anti-static tape, although not necessary might be a good idea. Total cost to me was about $60 with tools and everything.
    It is not very hard to do the replacement but it is tricky because the components are so fragile and I did not have a video to properly describe how to open up connectors -- hence why I broke one. But if you are patient, savy and need to save a few bucks it can be done.
    PS- I have rebuilt desktop Mac's before but this was the first time I ever opened up a laptop. I used the video's provided at http://www.powerbookmedic.com/ as much as allowed.
    Good luck!

    No one cared enough to answer.

  • Macbook pro keyboard and pad don't work after installing drivers.  Help!

    I just installed windows XP SP2 on a macbook pro 2.66 i7 running 10.6.4. I installed the boot camp drivers and everything from my OSX install disk and now neither keyboard, trackpad, nor usb mouse work. Not sure what to do other than delete the partition and start over. Any help is much appreciated!

    I have the exact same problem with the same two operating systems and the same exact computer. Needless to say, I would also love to get an answer to this question.

  • 10.5.8 MacBook Pro: Keyboard and Trackpad Not Working

    I have an older MacBook Pro (all metal, non-chiclet keyboard) and the trackpad and keyboard have recently become unresponsive. The power buttons work fine and when I plug in a mouse and keyboard via USB, I am able to use the computer-but that limits my mobile usage. Is there a driver update/download that I can get to fix this? Side note: I no longer have the old OS X disc that came with the computer. Thanks in advance for any help!

    Hi s,
    In some cases, the battery can interfere with a cable between it and the inside of the MBP, causing keyboard and/or trackpad issues. Shut down the MBP, disconnect the power adapter, remove the battery, take a piece of something semi-soft (like a paper napkin folded over a couple times), place it over the cable you see in the battery compartment, and tape it down. Replace the battery and see how things go. If this works, you'll eventually want to replace the keyboard/trackpad cable (about $25 if you can do the work yourself). Note that if you go to a repairshop, they usually want to replace the entire top case assembly, which is much more costly.
    If the issue persists, shut down,disconnect the power adapter, remove the battery, connect the power adapter, boot the MBP and see if the issue persists without the battery in place (but remember to save a lot, because if the power adapter gets pulled out the MBP will immediately shut down and any unsaved work will be lost).
    Also look at the battery to see if it has any signs of deformity/bulging, in which case do not use it again (it may be pushing on the keyboard/trackpad cable and causing the issue); it must be replaced.

  • My macbook pro keyboard and trackpad lock up randomly

    In the last day or so, my mac has started locking up the keyboard and trackpad randomly.  It happened to me a couple times yesterday completely at random times.  Once when I was playing a game, and another time when I was just browsing the web.  I had Mavericks 10.9.3 at the time of the first lockup, then updated and the second lockup occurred under 10.9.4.  I have a 15" mid-2012 macbook pro. 

    I have to hard restart the computer by holding down the power button.  Closing the lid like in the issue with the retina mackbooks does nothing. 

Maybe you are looking for