MacBook Pro Keyboard / Track Pad issues.

Help, I am unable to log into my computer, my keyboard and track pad do not respond.
I had been having problems with an external DVD drive not mounting in 10.5.2. Console would she errors that it would not mount. Under the device manager I would see the drive as usb to IDE with the title of what ever disk I had loaded.
I read on the board here a possible solution that did match one of the error messages I received about 'IOUSBFamily is unable to enumerate a USB device.' That I should delete the IOUSBFamily.ktext file under /system/libraries/extensions. Along with the kernel cashes file.
After doing that I restarted my system. Once the MBP loads to the sign in screen I am unable to do any thing else except use the power button to force the computer to turn off. The keyboard and track pad are both unresponsive. However I am able to get the keyboard to respond before the computer starts up, for example resetting the PRAM with holding Command - Option - R - P until the computer chimes again. I am at a complete loss as to where I can go next. I am unable to reinstall OS X at this time or take the computer to a Genius because I am deployed to Iraq. I also would really like to not loss all my data on it.
Any help is very much appredicated.
Thank you from Iraq.
SGT Mazzone

"I am unable to reinstall OS X at this time"
Why? Because you do not have the System Install DVD with you in Iraq? You really need it to troubleshoot.
If you have any 3rd party utilites with you like DiskWarrior and/or TechTool Pro, see if you can boot from them.
I just checked, there are no Apple User Groups in Iraq or Jordan.
Hopefully, someone else will chime in here with other solutions (if any).

Similar Messages

  • Mac Book Pro Keyboard, Track pad not responding at login page

    URGENT! URGENT! I´m currently in the middle of the amazon shooting a documentary and my Macbook Pro boots up to the login page but I cannot nothing appears on the login line when I type, and my track pad in not responding. Keyboard and track pad dead. However, I can hit the control-apple-power button and get the shutdown-restart-sleep sceen. I plugged in my usb mouse and that works--track pad does not.
    I have rebooted, with power supply, without power supply; removed-replaced battery; still the same problem, boot to login screen--now keyboard, not track pad.
    Any suggestions?

    I also have this problem. After closing my MBP to put it into sleep mode, I opened it a few hours later to resume work and the machine was locked up. I shut the machine down by holding the power key for 5 seconds. Now, every time I try to restart, the login screen appears (after a very long boot time) but the trackpad and keyboard do not respond.
    My summer internship final project is due in 3 days and I am desperate. Please help!

  • Macbook pro keyboard and pad don't work after installing drivers.  Help!

    I just installed windows XP SP2 on a macbook pro 2.66 i7 running 10.6.4. I installed the boot camp drivers and everything from my OSX install disk and now neither keyboard, trackpad, nor usb mouse work. Not sure what to do other than delete the partition and start over. Any help is much appreciated!

    I have the exact same problem with the same two operating systems and the same exact computer. Needless to say, I would also love to get an answer to this question.

  • 2008 unibody macbook wireless and track pad issue

    my wireless stopped working awyle back and now the track pad is acting up.
    does apple offer a flat fee repair sevice?? for out of warranty \ apple care  units?
    thanks fred

    I deleted the mouse by selecting it in the bluetooth options and clicking the minus tab. I went ahead and reinstalled OS X right afterwards. Right now I am having to use a USB mouse and keyboard. I disconnected both prior to start up. I get a widow that shows a demonstration on how to install batteries into a wireless mouse only way to pass that screen was to reattach the USB mouse. Then with a fresh startup no resolve.

  • MacBook Pro Retina - Track Pad problem - not responding

    the main click portion of the track pad hardly clicks when using it, and sometimes is not responsive. The right click portion of the track pad is fine. 

    There are no hard wired zones on the trackpad for right and left clicks, although you can set it up to do this in System Preferences have you done that? In any case, the trackpad is engineered so that the outer portion is less clickable than the inner portion. If you really feel something is wrong, go to the Genius Bar.

  • I am using an early 2008 MacBook Pro and am having issues with it deleting text on its own (in word, emails, etc.). As I am typing it all of a sudden starts deleting and I can't stop it. What can I do?

    I am using an early 2008 MacBook Pro and am having issues with it deleting text on its own (in word, emails, etc.). As I am typing it all of a sudden starts deleting and I can't stop it. This happened once before and it was due to a buldging battery pressing on the track pad. I checked the battery and it appears to be fine. What can I do?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • New Track Pad Issues After 10.6.4 Update

    I understand that the Mac OS X 10.6.4 was meant to address some track pad issues. I was not experiencing any track pad issue on my Late 2009 MacBook Pro prior to the update. However now my laptop is almost unusable!
    The pointer tracking remains accurate on all areas of the track pad, however most clicks are not recognized, requiring an average of 3-5 clicks to initiate an response. Also the bottom half of the track pad surface now seems less responsive to input than the top half. Multitouch gestures like selecting and dragging often lose track of my fingers before I've completed the action. Scrolling still seems to work fine.
    Again, I've had this MacBook Pro for 9 months now and prior to the 10.6.4 update the track pad was highly responsive and accurate regardless of how I placed my fingers. Please look into this matter immediately! Thank you.

    Exact same problem here. I hadn't notice what you write about the bottom half of the trackpad being less sensitive than the upper one, but now that you said it, I think the same thing it's going on with mine.
    I think my problems didn't appear right after I installed 10.6.4, or at least I didn't notice until 2 or 3 days ago. Maybe it worths the try to make a downgrade to 10.6 and check if the problem stop. Let's hope that someone came with the answer to this things, I really hate to use the 'tap to clic' function.

  • Macbook Pro Keyboard and Trackpad Not Working

    few days ago, my Macbook Pro keyboard and trackpad started to act very oddly.
    Basically, the keyboard doesn't work at all. I press down the keys, and all I get is that error message sound. The volume and display brightness keys seem to work, but almost all of the others just won't type anything. it-s like any key command or alt would stay pressed so when i click any key its trying to perform other function instead of just typing the letter. that-s probably the reason why the trackpad is also being very odd. When I first turn on the laptop, it seems to work as normal. I can click on an application, and it opens. But about one minute after the laptop first starts, it's like anywhere I click on the trackpad is a right-click. To open an application, I click like I normally would but instead of opening, a menu pops up as if I right-clicked. This happens in Finder and everywhere else that I've tested (for instance, I can't drag any Finder windows to different positions on the screen, because it acts as if I right-clicked instead of left-clicked), no matter whether I tap or click the trackpad.
    I have reset my permissions, but that didn't fix anything. I verified the hard drive and it said there were no problems. A big issue is that I can't do anything that requires me to type in my password, since I can't type anything. I tried to reset the PRAM, but I don't think that it even registered me pressing the Command-Option-P-R keys when I booted up, so i just removed the battery for a while, i am not sure that did anything at all.
    i tried to reinstall the os, i had mavericks and i installed a fresh mountain lion but the problem persists. i recently installed virtualbox and the keyboard seems to work right as long as i do not press any of the following keys command, alt, shift, etc.. if i press any of them same thing happens. i found that if i connect a usb keyboard everything works, but when i use the inbuilt keyboard the problem is back and a i have to connect disconnect the usb keyboard to be able to type or use the trackpad normally.
    any help would be appreciated.
    Thank you.

    No one cared enough to answer.

  • My MacBook Pro keyboard doesn't work to log in, but lets me type if I'm logged in as a guest. What do I do?

    My MacBook Pro keyboard doesn't work to log in, but lets me type if I'm logged in as a guest. What do I do?

    OK, some more info.
    I have re-installed os/x and applied all of the updates.
    I have tried to migrate my existing accounts and the problem consistently manifests as below:
    1. In a new user account, I can log in and use the keyboard then logout
    2. If I log in to the migrated user account, the non-numeric keys on the keyboard do not work. If I then log out, and try to log in to another account on the same machine, the non-numeric keys continue not to work.
    This would seem to suggest that as the profiles being migrated are on a machine with the same version of up to date OS/X, the issue lies with either the Macbook Pro (other people have also had keyboard problems) or with the migration assistant not working properly given that the current profiles work fine on another mac.
    Any more ideas anyone?

  • Option dragging regions disables macbook pro keyboard.

    when option dragging to copy regions i hear a rapid clicking and then my macbook pro keyboard is disabled and i must restart to enable them? macbook pro is 10.6.8. snow leopard. logic pro is current. is this a bug or am i not doing something correctly.

    This sounds like you have might have turned on one of the "accessibility' features of OS X..
    or...
    Did you install something else just prior to this problem occuring? It could well be the cause of the issue if you did so.....

  • Macbook Pro keyboard not functioning upon waking.

    Hello Apple Discussion Community,
    Since installing Yosemite, I have been running into an extremely annoying issue that I hope will be addressed in a future update. So far, I have searched Google and the Apple discussion forums for someone else experiencing this problem, but have had no luck.
    I do not know how to recreate the bug, as it occurs randomly. Sometimes, after my computer goes into a brief sleep (monitor turns black) or a deep sleep (monitor turns black, external hard drives power down), the Macbook Pro keyboard will not function at all upon waking. No matter what key I hit, it will not respond -- as if it is not plugged in, despite being a component of the laptop.
    I have read about people experiencing issues with Wireless/Bluetooth keyboards, but so far not with the physical laptop keyboard.
    If it does not function right after a deep sleep, when I have to enter a password to log into my account, I must log into the guest account and use the virtual keyboard to enter in my username and password so I can restart the computer. After a restart, it functions properly.
    Has anyone else experienced this bug? Does Apple know about this issue and can I expect it to be patched in the future? Is there any advice someone can give me to prevent this from occurring anymore? Do I have to re-wipe my computer and complete another fresh install of OS X Yosemite?
    I'd appreciate any advice or information!
    Thanks,
    Dylan

    We are mainly users, so we don't know if Apple knows or not.
    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback

  • Freezing keyboard, track pad

    does anybody know how to fix freezing keyboard, track pad
    it only happens when I dont have the mouse pluged in
    when it freezes I have to close the macbook to put it to sleep to fix it
    or hit the power button then from the menu select cancel and that fixes it as well
    or plug in the mouse nd that fixes it also
    I have tried hardware test (long and short tests) found nothing wrong
    I have tried reseting the power managment unit
    I have tried archive and instal
    I even tried turning off the sudden motion sensor
    I always download updates from apple
    can anyone help it's very annoying.

    Try dragging these 2 files to the Desktop & reboot...
    /Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
    /Library/Preferences/SystemConfiguration/preferences.plist

  • MacBook Pro keyboards

    I bought a macbook pro in the US - with a US keyboard - but now that I have moved back to the UK would appreciate being able to use a UK format keyboard. Is there a software fix to change key functions, or do i need a new keyboard? is it possible to change keyboards?

    I've been having the same problem with my MacBook Pro for a few months now. I'm running Office 2004 and OS 10.5, and I generally use an external keyboard (Macally Ice) connected to my machine. The keyboard freezes up most consistently in MS Excel (typing formulas) and MS Entourage (often typing in addresses when composing mail); it seems as though the tabbing between fields sometimes triggers the problem. Interestingly, when the keyboard stops receiving input, the "delete" key still works, though all other keys are unusable. Also, when the issue occurs, my MacBook Pro keyboard stops working. This also happens occasionally when my laptop isn't connected to the external keyboard. The only solution I have found is to click back and forth between windows in another program, though sometimes it will still freeze repeatedly (i.e., for every email address I'm typing in).
    Hope someone has suggestions on how to fix this issue! Thanks,
    SMB

  • TS4088 I have a MacBook pro that has power issues and will not start but the hardrive is fine.  I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase o

    I have a MacBook pro that has power issues and will not start but the hardrive is fine.  I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one?  Also, the software is not updated as the computer hasn't worked for about 2 months. 
    Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well?  It is not saved in the cloud.
    Thanks for your help, it is much appreciated.

    You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
    But it would be a mistake to simply put the old HD in the new computer.
    These are the steps:
    Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
    Put it in a cheap enclosure
    Connect it the new computer
    Boot up new computer.
    If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
    Obviously chose the second option (another HD connected to this Mac) and follow prompts.
    If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
    Message was edited by: Mike Boreham...added sec on line

  • How can i change my macbook pro keyboard buttom english to arabic

    How can i change my macbook pro keyboard buttom english to arabic

    Apple does make and sell MacBook Pros with Arabic keyboards but, as far as I know, they're only sold in the Arabic market. You may be able to special order one: I don't know. You may even be able to order the keyboard only online or at your local Apple Store and have your English keyboard replaced. Again, I don't know.
    The best thing to do, if you're in the US, is to call Apple at 1-800-MYAPPLE. Tell them what you need and see how they might go about fulfilling your needs.
    Good luck,
    Clinton

Maybe you are looking for