Macbook pro lagging and running slow
My macbook pro has been running very slow lately, no matter what program I am using, and sometimes it freezes with the spinning beachball. I'd like to take steps to make it run faster, it's current speed is painful.
EtreCheck version: 2.2 (132)
Report generated 4/28/15, 1:37 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 639 - SN = D8622643388DNMGAK
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 2880 x 1800
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 15 days 21:42:53
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (115.56 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.spindump_agent.plist
2 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[failed] com.apple.loginwindow.LFVTracer.plist [Click for details]
[killed] com.apple.wdhelper.plist
2 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.mcafee.ssm.Eupdate.plist [Click for support]
[loaded] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
PopClip Application (/Applications/PopClip.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% WindowServer
6% com.apple.WebKit.WebContent(5)
5% Safari
3% fontd
2% hidd
Top Processes by Memory: ℹ️
1.16 GB kernel_task
418 MB Spotify Helper(2)
246 MB com.apple.WebKit.WebContent(5)
147 MB Safari
131 MB mdworker(10)
Virtual Memory Information: ℹ️
543 MB Free RAM
7.46 GB Used RAM
6.49 GB Swap Used
Diagnostics Information: ℹ️
Apr 26, 2015, 11:45:12 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-26-114512_ [redacted].crash
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
Similar Messages
-
My macbook pro has been running slow for quite some time
Hello, my MacBook Pro has been running slow for quite some time now and it's frustrating. I hope you'll be able to help me. I've read this thread and figured out I should open a new one, so here it is.
I've already downloaded Etrechech and ran it and this is what I got:
EtreCheck version: 2.0.6 (91)
Report generated 22 Oct 2014 08:21:16 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 1:19:18
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (312.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[invalid?] com.genieo.engine.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Dropbox Application (/Applications/Dropbox.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.3 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.3 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
ViewRightWebPlayer: Version: 3.3.0.0 Support
proXSignXML: Version: 1.2.21 - SDK 10.5 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Spelling Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 187.22 GB
Destinations:
VERBATIM HD [Local]
Total size: 999.86 GB
Total number of backups: 0
Oldest backup: 2012-10-07 19:12:45 +0000
Last backup: 2012-10-07 19:12:45 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 187.22 GB X 3)
Top Processes by CPU: ℹ️
14% Safari
12% WindowServer
4% coreaudiod
3% com.apple.WebKit.Networking
2% hidd
Top Processes by Memory: ℹ️
220 MB Safari
43 MB WindowServer
26 MB mds
26 MB com.apple.WebKit.Networking
26 MB Microsoft Word
Virtual Memory Information: ℹ️
21 MB Free RAM
1.01 GB Active RAM
992 MB Inactive RAM
1.00 GB Wired RAM
1.14 GB Page-ins
49 MB Page-outs
I hope you'll be able to help me.Right, sorry. I'm new at this stuff and I got confused. Here's the list:
EtreCheck version: 2.0.6 (91)
Report generated 22 Oct 2014 15:43:33 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 2:39:48
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (310.28 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.3 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.3 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
ViewRightWebPlayer: Version: 3.3.0.0 Support
proXSignXML: Version: 1.2.21 - SDK 10.5 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Spelling Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 188.97 GB
Destinations:
VERBATIM HD [Local]
Total size: 999.86 GB
Total number of backups: 2
Oldest backup: 2012-10-07 19:12:45 +0000
Last backup: 2012-10-07 19:12:45 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 188.97 GB X 3)
Top Processes by CPU: ℹ️
5% Safari
4% coreaudiod
3% WindowServer
1% hidd
0% Microsoft Word
Top Processes by Memory: ℹ️
193 MB Safari
26 MB WindowServer
26 MB Skype
21 MB PluginProcess
21 MB mds
Virtual Memory Information: ℹ️
32 MB Free RAM
852 MB Active RAM
828 MB Inactive RAM
1.02 GB Wired RAM
2.15 GB Page-ins
95 MB Page-outs -
I have an early 2008 macbook pro that is running slow after upgrading to lion. Is there anything I can do? this is what I have,Processor 2.4 GHz Intel Core 2 Duo, Memory 2 GB 667 MHz DDR2 SDRAM.
First, back up all data immediately, as your boot drive may be failing.
Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. What approximate values are shown for Reads in/sec and Writes out/sec?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
Macbook Pro starting to run slow
Hi everyone, I have a macbook pro that is running Snow Leopard 10.6.8 with a 2.4 GHx internal core 2 duo and 4 GB of memory. I have had it for 2 years and its starting to run slowly. When it first boots up it seems to take forever and also when it shuts down. Also the programs are running more slowly. I bought an external hard drive and moved the bulk of my stuff onto it hoping that that would help, but it didn't. I have 186.57 GB available on my computer. I have a virus protection software and have ran it to see if maybe it has a virus but it doesn't find anything. Is this normal for it to start running slowly? Any tips on what I can do? I have considered updating to Lion but I have heard that it doesn't run very well on macbook pro and am also concerned that even if I buy it the harddrive will still run slowly.
Thanks!read
http://www.reedcorner.net/mpg/ -
I would really like to get it back to how it was when I purchased it, every thing loaded up quickly. My friends have the same model as I and theirs run much faster than mine.
First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|nspace-h|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
My MacBook Pro just started running slow and it happened overnight
I have a MacBook Pro running OS X 10.9.4
Processor 2.4 GHz Intel Core i5
Memory 4 DB 1333 MHz DDR3
I have not added any programs I was doing some normal stuff the night before some photo editing.
Here is what I have tried to do. I ran the disk utility there were 2 permissions that needed to be fixed it was
Disk repair said my disk was ok.
I am not sure what to do now.
Please helpI have install de program, can you help me?
EtreCheck version: 1.9.15 (52)
Report generated September 1, 2014 at 10:19:40 PM CST
Hardware Information: ?
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 5 days 10:54:0
Disk Information: ?
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (178.69 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.aliph.driver.jstub (1.1.2) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
[not loaded] com.bose.bluetooth (1.0.0) Support
[not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.9) Support
[loaded] com.displaylink.driver.DisplayLinkDriver (2.2 - SDK 10.9) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (8854) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.wdc.driver.1394HP (1.0.5) Support
[not loaded] com.wdc.driver.USBHP (1.0.1) Support
[loaded] foo.tap (1.0) Support
[loaded] foo.tun (1.0) Support
[not loaded] net.pocketmac.driver.PocketMacKNetMO (2.2.0) Support
Startup Items: ?
HP IO: Path: /Library/StartupItems/HP IO
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.displaylink.displaylinkmanager.plist Support
[loaded] com.google.keystone.daemon.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[failed] com.rim.BBDaemon.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[failed] com.vmware.launchd.vmware.plist Support
[failed] net.pocketmac.pocketmacd.plist Support
Launch Agents: ?
[not loaded] com.displaylink.useragent-prelogin.plist Support
[running] com.displaylink.useragent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[not loaded] com.hp.productresearch.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[failed] com.rim.BBAlbumArtCacher.plist Support
[failed] com.rim.BBLaunchAgent.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.rim.bbdmmediaserver.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
iTunesHelper
GrowlHelperApp
Kodak EasyShare Wireless Listener
Missing Sync for BlackBerry Background
Google Drive
Google Chrome
WDDriveManagerStatusMenu
BlackBerry Device Manager
HP Scheduler
Internet Plug-ins: ?
o1dbrowserplugin: Version: 5.4.2.18903 Support
SurveillanceClient: Version: 3.1.8 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 10.1.10 Support
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
WebClient: Version: 1.0 - SDK 10.7 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
Add To Amazon Wish List-1
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
fbplugin_1_0_1: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Perian Support
Time Machine: ?
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 531.42 GB
Destinations:
OS's Time Capsule [Network]
Total size: 929.51 GB
Total number of backups: 7
Oldest backup: 2013-10-26 14:57:58 +0000
Last backup: 2014-01-16 03:29:37 +0000
Size of backup disk: Too small
Backup size 929.51 GB < (Disk used 531.42 GB X 3)
OS Data [Network] (Last used)
Total size: 3 TB
Total number of backups: 13
Oldest backup: 2014-01-25 03:11:06 +0000
Last backup: 2014-07-10 05:36:25 +0000
Size of backup disk: Excellent
Backup size 3 TB > (Disk size 697.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
8% WindowServer
4% Safari
2% DisplayLinkUserAgent
2% backupd
1% hiutil
Top Processes by Memory: ?
393 MB Finder
213 MB backupd
139 MB mds_stores
139 MB installd
90 MB Safari
Virtual Memory Information: ?
2.56 GB Free RAM
2.45 GB Active RAM
1.12 GB Inactive RAM
1.54 GB Wired RAM
3.49 GB Page-ins
138 MB Page-outs -
MacBook Pro Mid 2010 Running Slow
My Macbook Pro Mid 2010 is running slow. Here are the details from EtreCheck. The biggest issue I see is Carbonite but I am not sure if this is the real problem or not. I would appreciate anyone's help to get this computer running faster.
Also, planning to upgrade to OS X Yosemite. But I would like to resolve the speed issue first. Does anyone have an opinion on whether Yosemite would be OK with this configuration.
Thank you.
EtreCheck version: 2.0.11 (98)
Report generated November 28, 2014 at 12:45:23 PM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 54 days 2:30:12
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (139.71 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.equinux.VPNTracker6 (6.9.2) Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist Support
[running] com.carbonite.launchd.carbonitestatus.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[running] com.carbonite.launchd.carbonitedaemon.plist Support
[loaded] com.equinux.VPNTracker6.agent.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Logitech Vid ApplicationHidden (/Users/[redacted]/.Trash/Logitech Vid.app)
Safari Application (/Applications/Safari.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
SlingPlayer: Version: (null) Support
Safari Extensions: ℹ️
SlickSavings
Ebay Shopping Assistant
Searchme
3rd Party Preference Panes: ℹ️
Carbonite Support
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
77% CarboniteDaemon
6% WindowServer
6% com.apple.MediaLibraryService
3% com.apple.appkit.xpc.openAndSavePanelService
2% Pages
Top Processes by Memory: ℹ️
137 MB WindowServer
133 MB softwareupdated
125 MB CarboniteDaemon
82 MB Finder
73 MB Safari
Virtual Memory Information: ℹ️
411 MB Free RAM
1.28 GB Active RAM
1.03 GB Inactive RAM
959 MB Wired RAM
11.53 GB Page-ins
1.45 GB Page-outsPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
My Macbook Pro Mid 2012 Runs Slow
Hi
My Macbook has started to run quite slow the last cople of months. I have a file from Etrecheck and here it is.I would be grateful for soe help.
Brian
EtreCheck version: 1.9.11 (43) - report generated 31 May 2014 01:26:17 BST
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 5:6:52
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (276.47 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) Support
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
[kext loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.radiosilenceapp.nke.PrivateEye.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[failed] rapiback.plist Support
Launch Agents:
[invalid] com.oracle.java.Java-Updater.plist
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
[failed] syncmateStarter.plist Support
User Launch Agents:
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.skype.c2c_service.plist Support
User Login Items:
iTunesHelper
Fireplace live HD free
Google Drive
Shrook
Degrees
Alfred 2
Google Chrome
Pling
SpeechSynthesisServer
Box Sync
Google Chrome
Android File Transfer Agent
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
nplastpass: Version: 2.5.5 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Add To Amazon Wish List: Version: 1.8
iMedia Converter Deluxe : Version: 3.1.0
Pinterest: Version: 1.0
LastPass: Version: 3.1.21
The New York Times: Version: 0.1
Twitter for Safari: Version: 1.02
Video Converter: Version: 3.1.0
Skype Click to Call: Version: 2.6.2013.11848
Keeper - Password and Data Vault: Version: 7.5.28
Bing Highlights: Version: 1.0.24
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
FUSE for OS X (OSXFUSE) Support
Perian Support
Skype Click to Call Support
Trusteer Endpoint Protection Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 207.48 GB
Destinations:
Seagate Backup Plus Drive [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 26
Oldest backup: 2013-06-28 06:39:33 +0000
Last backup: 2014-05-26 09:15:34 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 207.48 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
18% repair_packages
3% WindowServer
1% Box Sync
1% Box Sync Monitor
0% BBLaunchAgent
Top Processes by Memory:
446 MB repair_packages
37 MB Google Chrome
25 MB Finder
25 MB Disk Utility
25 MB WindowServer
Virtual Memory Information:
1.52 GB Free RAM
605 MB Active RAM
406 MB Inactive RAM
685 MB Wired RAM
660 MB Page-ins
2 MB Page-outsSome other things to consider:
schneidervalance wrote:
Launch Daemons:
[running] com.trusteer.rooks.rooksd.plist
Launch Agents:
[running] com.trusteer.rapport.rapportd.plist
3rd Party Preference Panes:
Trusteer Endpoint Protection
Trusteer Rapport is known to cause slowdowns and crashes, so unless it's required you are probably better off without it.
SilverLight needs a security update.
Watch for a Java Update, probably early next week.
After the Adware Removal Tool finishes, take a second look at Safari Extensions to make certain they are items you need and installed.
3rd Party Preference Panes:
FUSE for OS X (OSXFUSE)
Perian
FUSE causes issues for some users.
Perian is no longer supported and reportedly does nothing with Mavericks.
Some users find that 4GB RAM is insufficient for their needs, although many others are able to make it work for them.
There are many other software items listed that I'm not familiar with, so make sure you do, that they are compatible with Mavericks and fully up-to-date. -
Help! Why is my Macbook Pro (Mid 2012) running slow?
I was reading previous posts and everything pointed to running and EtreCheck and posting the information. Below you will see the report that generated. Hopefully something will be found to help remedy the issue.
Problem description:
I am having the issue that my Macbook Pro is running extremely slow upon start up and when switching tasks.
EtreCheck version: 2.0.11 (98)
Report generated November 28, 2014 at 7:44:15 PM CST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 21:18:32
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (277.45 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Messages Application (/Applications/Messages.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 221.42 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 40
Oldest backup: 2014-03-13 18:42:40 +0000
Last backup: 2014-11-26 21:34:00 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% fontd
0% Google Drive
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
309 MB firefox
94 MB Google Drive
69 MB WindowServer
64 MB Messages
56 MB mds_stores
Virtual Memory Information: ℹ️
693 MB Free RAM
1.66 GB Active RAM
984 MB Inactive RAM
788 MB Wired RAM
11.77 GB Page-ins
511 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My MacBook Pro suddenly started running slow
Hi,
My MacBook Pro started running extremely slow a couple of days ago. I tried to search for help and found this forum where people had the same problem. I see that people are advised to check with etrecheck software and post it here to have further instructions. So I did mine and below are my results. I have opened the back of my laptop, cleaned up everything including the dirty fan and reseated the hard drive (which I had problem with loose cable in the past). It seems to fix the slow problem at the moment but the problem keeps appearing once in a while. So I hope someone could help me out. Thanks a lot in advance.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:10:41
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.16 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Kernel Extensions:
[not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
[not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
[not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
[not loaded] com.acard.driver.ACard67162 (2.0.3) Support
[not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
[not loaded] com.acard.driver.ACard6885M (2.0.6) Support
[not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
[kext loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
Problem System Launch Daemons:
[not loaded] org.samba.winbindd.plist Support
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
[failed] com.zeobit.MacKeeper.Helper Support
User Login Items:
MacShield
iTunesHelper
QuickTime Player 7
Mail
Dropbox
ExpanderDaemon
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
DivXBrowserPlugin: Version: 2.0 Support
o1dbrowserplugin: Version: 5.3.1.18536 Support
Google Earth Web Plug-in: Version: 7.1 Support
googletalkbrowserplugin: Version: 5.3.1.18536 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
WebEx: Version: 1.0 Support
3rd Party Preference Panes:
DivX Support
Flash Player Support
Flip4Mac WMV Support
TeXDistPrefPane Support
Top Processes by CPU:
65% mdworker
1% hidd
1% WindowServer
1% Safari
0% fontd
Top Processes by Memory:
184 MB Safari
111 MB WebProcess
82 MB Dropbox
66 MB Mail
41 MB PubSubAgent
Virtual Memory Information:
2.40 GB Free RAM
776 MB Active RAM
219 MB Inactive RAM
391 MB Wired RAM
177 MB Page-ins
0 B Page-outsHi dippypants and dominic23,
Thanks for your help. I followed dippypants' advice and checked the Activity Monitor. Most of the processess that occupy my CPU and memory are Safari and Safari Web Content. Sometimes when these go down to low, I still have the same problem with computer running super slow.
I then followed dominic23's advice to look for MacKeeper not only in Applications but my whole laptop but I could not find it any where. Yet it still shows when I do the etrecheck. Do you guys think I might have some malware problem?
Thanks! Any help is much appreciated.
Below is the latest check using etrecheck software.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:12:7
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.07 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Kernel Extensions:
[not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
[not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
[not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
[not loaded] com.acard.driver.ACard67162 (2.0.3) Support
[not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
[not loaded] com.acard.driver.ACard6885M (2.0.6) Support
[not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
[kext loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
Problem System Launch Daemons:
[not loaded] org.samba.winbindd.plist Support
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
[failed] com.zeobit.MacKeeper.Helper Support
User Login Items:
MacShield
iTunesHelper
QuickTime Player 7
Mail
Dropbox
ExpanderDaemon
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
DivXBrowserPlugin: Version: 2.0 Support
o1dbrowserplugin: Version: 5.3.1.18536 Support
Google Earth Web Plug-in: Version: 7.1 Support
googletalkbrowserplugin: Version: 5.3.1.18536 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
WebEx: Version: 1.0 Support
3rd Party Preference Panes:
DivX Support
Flash Player Support
Flip4Mac WMV Support
TeXDistPrefPane Support
Top Processes by CPU:
44% Finder
22% Mail
2% WindowServer
2% hidd
0% Activity Monitor
Top Processes by Memory:
246 MB Safari
147 MB Microsoft Word
115 MB WebProcess
98 MB Mail
82 MB Dropbox
Virtual Memory Information:
2.26 GB Free RAM
999 MB Active RAM
124 MB Inactive RAM
403 MB Wired RAM
238 MB Page-ins
0 B Page-outs -
Macbook pro seems to running slow
My macbook pro does not seem to be preforming as fast as usual. Is there anything I should "clean-up" to enhance preformance?
You may be able to improve the speed with some software work but it could also be your disk is corrupt or failing.
Try an SMC Reset:
http://support.apple.com/kb/HT3964
Is it faster now? If not, proceed.
Backup your data immediately:
Before proceeding you should make sure you have a current backup. If it has been getting slower over time your disk could be a failing slowly. SATA drives have two retry modes: short and long. They can continue operating as read errors are increasing. The long retry cycle is very long and can cause significant performance degradation. If it has started long retries then it is likely to get worse and eventually fail.
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
Try the remedies at http://www.macworld.com/article/2026650/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.html
and
Mac Performance Guide: http://www.thesafemac.com/mpg/
Safe Mode:
- Reboot the system in Safe Boot mode.
- Power on the Mac and when you hear the bong, hold down the shift key until it is booted.
- Be patient, this will take some time while it checks the filesystem.
If it runs faster in Safe Boot mode then it is probably third-party software compatibility issues.
- Restart.
- Does it run faster after the restart?
Spotlight: If Spotlight is continually running, re-index Spotlight:
http://support.apple.com/kb/ht2409
Runaway processes:
Launch Activity Monitor (in the Applications/Utilities folder).
Click on the CPU heading.
Are there a process taking up a large percentage of the time?
If so select it and click on the upper left hand X to force quit the process.
Run Disk Utility (found in the Applications folder):
-In Disk Utility look at the S.M.A.R.T. Status.
If it says the disk has a hardware problem that can't be repaired then stop.
Your system could be in danger of failing at any time and you need to replace the disk soon.
Back your system up twice.
(You will need a second external disk for the second backup.)
Consider using Carbon Copy Cloner or Super Duper! for the second backup to clone the disk.
Jump to the Hardware replacement section and seek expert help.
Repair Disk Permissions and Verify Disk. If Disk Permissions reports errors, don’t worry. That is normal. If Verify Disk reports errors then they need to be repaired. Otherwise skip to the reinstall OS X section.
Repairing your system disk:
- Boot in recovery mode.
(Boot and when you hear the bong hold down the
Command and R keys simultaneously until you see the recovery screen.)
- Select disk utility.
- Select your system drive.
- Repair Disk.
- Did it complete without errors?
If not you may need a new disk or SSD. Seek expert help.
If it completed normally then reboot.
-Did it boot faster and is it more responsive?
Reinstall OS X:
If it is still slow you should reinstall OS X.
- Boot in Recovery Mode again.
- Follow the instructions to reinstall OS X.
- Now does it boot and run faster?
Hardware replacement or upgrade?
Hopefully by now your Mac is back to its normal speed. If a hardware repair is indicated take it to an Genius bar at an Apple store for a free diagnosis and estimate of repairs. If it is under warranty or AppleCare they will repair it for free. If not, you can compare their estimate with DIY repairs.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
You can speed it up further by upgrading some hardware. For the following memory, disk or SSD replacements and upgrades check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/. You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
> About This Mac > More Info… > System Report > Model Identifier:
If your Mac has 4 GB of RAM consider an upgrade to 8 GB. An 8 GB memory upgrade is only $100. When I upgraded a MacBook from 2 GB o 8 GB it booted thee times faster.
If your Mac has a disk and it won’t repair properly, is low on disk space, or you just want a considerably faster disk, check out an upgrade to an SSD-Hybrid disk. Google "Seagate XT" (~$100) or consider an SSD (120 to 480 GB).
Good luck. May the software fixes do the trick. -
MacBook Pro starting to run slower
Hi there,
I purchased a MacBook Pro beginning of summer last year (2013).
When I first got it I could easily run and bounce between PS, InDesign and Illustrator at the same time. Now it takes 5-10 minutes to just open one of those and trying to run more than one at a time results in huge delays when switching between programs. (which makes doing work horribly frustrating)
What can I do to check to make sure everything is okay? Or help fix this issue?
Thanks
13" MacBook Pro (Mid 2012)
2.5 GHz Intel Core i5
4GB 1600 MHz DDR3
Intel HD Graphics 4000 1024 MB
OSX 10.9.5
500GB HDD (109GB free)OK, first things first: if you come from Windows, you're probably used to leaving a lot of stuff on your Desktop for accessibility's sake, but in OS X, that's a recipe for longer and longer boots.
In OS X, the Desktop is a folder before it's a backdrop with icons on it. Every time you boot or reboot your Mac, this folder has to be indexed by the OS, to make sure everything's there, all folders are accounted for, at the right place, with the right permissions (more on that later), the right content, etc... Since the advent of Spotlight (OS X's indexing tool), indexing is more or less constant on a Mac, as shown in your screenshot by the amount of memory used by the "mds" processes (parent and child).
Bottom line is, the cleaner your Desktop, the better. I were you, I'd move all this stuff to, say, your Documents folder, which is accessible from the Dock anyway. You should notice a real change in boot speed just by doing that.
This said, your RAM usage is really high, and if your Kernel_task process occasionally gets high, on machines as recent as yours, it usually indicates that your CPU is throttling up (to accomodate the need of your running applications in terms of CPU cycles) and down (to prevent overheating).
This constant rise and fall in the CPU activity is also usually linked to bad ventilation inside your Mac; check if your fans are working, and if the air does come out of the vents. If not, try and do some light cleaning, it can't hurt, provided you do it gently...
You can try something that won't exactly make your Mac faster, but will let you see if there isn't something wrong with your virtual memory.
Open Terminal (it's in the Applications / Utilities folder), and copy-paste the following line inside its window:
sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.dynamic_pager.plist
Enter your admin password (it won't show at all, so don't be surprised if the caret doesn't move), press Enter, and reboot your Mac.
After restart, you'll notice that your applications usually start and run faster, which is normal, because you just have told your Mac to just make do with the physical memory available, and not page on your hard drive at all; RAM is faster than a hard drive (even an SSD), so everything seems faster.
The more apps you'll run, though, the slower your Mac will get.
Use your Mac for an hour or two like this, then open Terminal again, and type:
sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.dynamic_pager.plist
Enter your admin password again, press Enter, and reboot your Mac.
Tell us how it goes from there.
Now, about permissions: in OS X, every file and folder is attributed permissions, depending on who owns it (root, admin, user). Leaving the system files alone is always best, unless you really know what you're doing. Some files are owned by the administrator (you, I suppose), and can be deleted, moved, edited, etc... by you, but not by another user.
Some files can't be deleted or modified by regular users, simply because they don't own them. By own, we usually mean those files have been created by one user, and they belong to that user until he/it (in the case of the system) allows another user to run/edit/rewrite them.
If permissions on a file or folder have been corrupted for one reason or another, when the system checks that file or folder, it finds a discrepancy between what's inside the index of files and the real characteristics of the file or folder. A bit like opening a cardboard box after moving into a new home, expecting it to contain kitchen utensils, and finding your wife's underwear in it instead. Pardon the metaphor, but you'd be surprised if that happened to you; the OS is surprised too when it discovers that a file that's supposed to be rewritable or movable actually can't be, because of a wrong set of permissions.
One good way to correct those errors is to run Disk Utility (in Applications / Utilities, if it's not already in your Dock), select your MacintoshHD volume, and click on the "Repair permissions" button.
Depending on how many files and folders you have on your hard drive, this can take a while, but it's usually worth it. -
Why does my 2012 macbook pro 4gb ram run slow sometimes?
I've purchased my 2012 4gb ram Macbook ram w/ 500 gb hard drive around September. It started off extremely fast the first 4 months (when I had mavericks), but there we're problems with the Video playback towards the last 4 months (It would Freeze and unfreeze & the the audio-video sync would be way off after 30 mins of netflix, which would cause the whole computer to slow down). So, I installed the Yosemite update, which made it even worse to the point where my macbook was unusable. With yosemite, I'd have an average of 500mb ram free memory available, sometimes even lower. Now, I did a manual restore to OS X 10.8.5 Mountain Lion, and I see the major difference in speed. I could use safari now & get an average of 1.47 gb of free ram available (with just the safari application open). Now, the video playback issue still occurs sometimes & having about 4 programs open does make the computer slower than usual, but not as often. I'm hoping this is just a ram issue, becuase I'm expecting on upgrading my ram to a 16gb ram or higher while still on Mountain Lion just to be able to run Logic Pro & Adobe Premiere in the near future. If its not a ram issue which is causing this problem on my macbook, I'd be ****** because I'd be spending almost $200 on a ram upgrade and it not resolving this issue would kill me. Could someone help? Ill even take a Diagnose test like Etrecheck if you need me to. Thanks.
Hello, you had me lost on what you explained. But, here's my Etrecheck report. Thanks.
EtreCheck version: 2.1.8 (121)
Report generated March 10, 2015 12:38:17 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 343
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.8.5 (12F45) - Time since boot: 5 days 10:0:0
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 499.25 GB (479.98 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.gamed.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.rcd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.coreservices.appleid.passwordcheck.plist
[failed] com.apple.findmymac.plist
[failed] com.apple.wdhelper.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
19% WebProcess
7% Safari
5% WindowServer
4% Boom
4% mds
Top Processes by Memory: ℹ️
994 MB WebProcess
343 MB Safari
43 MB WindowServer
34 MB mds
26 MB Dock
Virtual Memory Information: ℹ️
905 MB Free RAM
1.37 GB Active RAM
796 MB Inactive RAM
1.22 GB Wired RAM
5.11 GB Page-ins
6.51 GB Page-outs -
Macbook pro mid 2009 running slow
okay so i have a macbook pro 15 inch from mid 2009. my hard drive recently crashed and i bought a new 750 gb hard drive and installed mountain lion software. got my computer running but now my computer is constantly acting slow and showing the beach ball a lot. i have barely used any memory on the new harddrive and i am wondering if there is anyway i can fix it or if my computer is running slow because it is older and mountain lion is simply to new for it. also i know that i need to replace my battery but i am not sure if that has anything to do with my computer running slow.
in my activity monitor, the high % CPU are going from google Chrome and Google Chrome Renderer both fluctuating between .7 to 3.7 %CPU.
all fluctuate
%User: 1.50 - 3.25
%System: .75 - 1.25
%Idle: 96 - 98
under system memory:
Page Outs:0 bytes
Swap Used:0 bytes
under Disk Activity:
Reads in/sec: 0
Write outs/sec: fluctuate from 0-10
9/19/12 1:13:16.000 PM kernel: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
9/19/12 1:13:16.000 PM kernel: MacAuthEvent en1 Auth result for: 00:24:b2:da:9f:36 MAC AUTH succeeded
9/19/12 1:13:16.000 PM kernel: wlEvent: en1 en1 Link UP virtIf = 0
9/19/12 1:13:16.000 PM kernel: AirPort: Link Up on en1
9/19/12 1:13:16.000 PM kernel: en1: BSSID changed to 00:24:b2:da:9f:36
9/19/12 1:13:16.000 PM kernel: AirPort: RSN handshake complete on en1
9/19/12 1:13:16.899 PM loginwindow: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
9/19/12 1:13:17.103 PM com.apple.launchctl.LoginWindow: com.apple.findmymacmessenger: Already loaded
9/19/12 1:13:17.181 PM com.apple.SecurityServer: Session 100004 created
9/19/12 1:13:17.184 PM loginwindow: Login Window Started Security Agent
9/19/12 1:13:17.289 PM SecurityAgent: Echo enabled
9/19/12 1:13:17.289 PM SecurityAgent: Echo enabled
9/19/12 1:13:17.311 PM airportd: _doAutoJoin: Already associated to “lions den”. Bailing on auto-join.
9/19/12 1:13:17.426 PM configd: network configuration changed.
9/19/12 1:13:17.455 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
9/19/12 1:13:17.455 PM UserEventAgent: CaptiveNetworkSupport:CNSPreferences:60 Creating new preferences
9/19/12 1:13:17.456 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on lions den because it is protected and not on the exception list
9/19/12 1:13:17.503 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
9/19/12 1:13:17.507 PM configd: network configuration changed.
9/19/12 1:13:17.775 PM WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
9/19/12 1:13:18.312 PM com.apple.launchd: (com.apple.xprotectupdater[33]) Exited with code: 252
9/19/12 1:13:19.937 PM ntpd: proto: precision = 1.000 usec
9/19/12 1:13:24.948 PM SecurityAgent: User info context values set for frascoje
9/19/12 1:13:24.948 PM SecurityAgent: User info context values set for frascoje
9/19/12 1:13:25.576 PM SecurityAgent: Login Window login proceeding
9/19/12 1:13:25.576 PM SecurityAgent: Login Window login proceeding
9/19/12 1:13:26.068 PM loginwindow: Login Window - Returned from Security Agent
9/19/12 1:13:26.079 PM loginwindow: USER_PROCESS: 45 console
9/19/12 1:13:26.128 PM airportd: _doAutoJoin: Already associated to “lions den”. Bailing on auto-join.
9/19/12 1:13:26.377 PM com.apple.launchctl.Aqua: load: option requires an argument -- D
9/19/12 1:13:26.377 PM com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...
9/19/12 1:13:26.886 PM com.apple.launchd.peruser.501: (com.apple.launchctl.Aqua[125]) Exited with code: 1
9/19/12 1:13:27.082 PM UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 23815
9/19/12 1:13:30.417 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.420 PM com.apple.dock.extra: 2012-09-19 13:13:30.404 com.apple.dock.extra[158:1707] Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.422 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.426 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.427 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.433 PM com.apple.dock.extra: 2012-09-19 13:13:30.419 com.apple.dock.extra[158:1707] Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.433 PM com.apple.dock.extra: 2012-09-19 13:13:30.425 com.apple.dock.extra[158:1707] Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.433 PM com.apple.dock.extra: 2012-09-19 13:13:30.426 com.apple.dock.extra[158:1707] Could not connect the action buttonPressed: to target of class NSApplication
9/19/12 1:13:30.980 PM [0x0-0x6006].org.videolan.vlc: [0x10020a430] main libvlc: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.
9/19/12 1:13:33.000 PM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=166[ksadmin] clearing CS_VALID
9/19/12 1:13:37.000 PM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=171[ksadmin] clearing CS_VALID
9/19/12 1:13:41.000 PM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=182[GoogleSoftwareUp] clearing CS_VALID
9/19/12 1:13:42.988 PM com.apple.launchd.peruser.50SharedServices[183]) Exited with code: 1
9/19/12 1:13:46.345 PM com.apple.launchd: (com.apple.coreservices.appleid.authentication[101]) Exit timeout elapsed (20 seconds). Killing
9/19/12 1:14:22.341 PM VLC: Media key event tap was disabled by timeout
9/19/12 1:15:01.443 PM mdworker32: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
9/19/12 1:15:03.165 PM VLC: Media key event tap was disabled by timeout
9/19/12 1:15:03.668 PM com.apple.SecurityServer: Session 100007 created
9/19/12 1:15:38.927 PM VLC: Media key event tap was disabled by timeout
9/19/12 1:15:45.848 PM VLC: Media key event tap was disabled by timeout
9/19/12 1:17:26.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:25:51.227 PM VLC: Media key event tap was disabled by timeout
9/19/12 1:27:46.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:27:47.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:27:47.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:27:48.875 PM Google Chrome: -deltaZ is deprecated for NSEventTypeMagnify. Please use -magnification.
9/19/12 1:28:14.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:28:15.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:28:28.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:28:50.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:28:56.194 PM [0x0-0x7007].com.google.Chrome: [253:-1408855360:960929356231:ERROR:webplugin_delegate_proxy.cc(325)] Couldn't send PluginMsg_CreateInstance
9/19/12 1:28:56.194 PM [0x0-0x7007].com.google.Chrome: [253:-1408855360:960929395137:ERROR:webplugin_impl.cc(269)] Couldn't initialize plug-in
9/19/12 1:29:20.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:36:40.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:40:13.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:40:15.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:44:46.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:45:03.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:48:35.218 PM Google Chrome Helper EH: HDDec_Thread_HWSliceDecoder_SampleID: CreateGPUInterface renderer 1040004
9/19/12 1:48:35.221 PM Google Chrome Helper EH: ava error: InitDriver call failed, call DeleteDriver ...
9/19/12 1:48:47.000 PM kernel: Limiting closed port RST response from 352 to 250 packets per second
9/19/12 1:51:46.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:51:53.062 PM VLC: Media key event tap was disabled by timeout
9/19/12 1:51:55.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 1:55:27.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 2:24:40.000 PM kernel: MacAuthEvent en1 Auth result for: 00:24:b2:da:9f:36 MAC AUTH succeeded
9/19/12 2:24:40.000 PM kernel: wlEvent: en1 en1 Link UP virtIf = 0
9/19/12 2:24:40.000 PM kernel: AirPort: RSN handshake complete on en1
9/19/12 2:24:40.000 PM kernel: wl0: Roamed or switched channel, reason #8, bssid 00:24:b2:da:9f:36
9/19/12 2:24:40.000 PM kernel: en1: BSSID changed to 00:24:b2:da:9f:36
9/19/12 2:40:56.289 PM Mail: Using V2 Layout
9/19/12 2:41:03.488 PM com.apple.mdworker.pool.0: I/O
9/19/12 2:41:03.490 PM com.apple.mdworker.pool.0: error : encoder error
9/19/12 2:41:24.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 2:42:20.000 PM kernel: MacAuthEvent en1 Auth result for: 00:24:b2:da:9f:36 MAC AUTH succeeded
9/19/12 2:42:20.000 PM kernel: wlEvent: en1 en1 Link UP virtIf = 0
9/19/12 2:42:20.000 PM kernel: wl0: Roamed or switched channel, reason #8, bssid 00:24:b2:da:9f:36
9/19/12 2:42:20.000 PM kernel: en1: BSSID changed to 00:24:b2:da:9f:36
9/19/12 2:42:20.000 PM kernel: AirPort: RSN handshake complete on en1
9/19/12 2:45:26.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 2:45:52.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 2:46:15.000 PM kernel: IOSurface: buffer allocation size is zero
9/19/12 2:51:07.198 PM com.apple.mdworker.isolation.0: syntax error, unexpected DICTSTART.
9/19/12 2:51:07.198 PM com.apple.mdworker.isolation.0: failed to parse embedded CMap.
9/19/12 2:51:07.202 PM com.apple.mdworker.isolation.0: syntax error, unexpected DICTSTART.
hopefully that works not exactly sure what i am looking for in the console.
<Edited By Host> -
Macbook pro freezes alot runs slow
My 2011 Macbook pro freezes alot when multiple web pages are open and when I open programs its often really slow. I have seen a bunch of people recommend etresoft. I ran the check and here are my results. Would really appreciate someone helping me. I have looked into possibly upgrading ram anything on the hard drive I should upgrade?
Problem description:
slow opening programs sometime freezes
EtreCheck version: 2.1.5 (108)
Report generated December 23, 2014 at 2:59:21 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18:14:29
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (699.12 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS23NR
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Support]
Launch Agents: ℹ️
[invalid?] com.divx.dms.agent.plist [Support]
[invalid?] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.sharpcast.xfsmond.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.divx.agent.postinstall.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Air Display Host Application (/Applications/Air Display Host.app)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 40 Check version
SkyCaddiePlugIn: Version: 1.02 [Support]
Default Browser: Version: 600 - SDK 10.10
SlingPlayer: Version: Unknown - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video> [Installed]
Searchme [Installed] Adware! [Remove]
Amazon Shopping Assistant [Installed] Adware! [Remove]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Connect360 [Support]
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% System Information
10% WindowServer
7% Google Chrome
4% ARM
3% hidd
Top Processes by Memory: ℹ️
186 MB Google Chrome
129 MB mds_stores
94 MB Microsoft Excel
94 MB WindowServer
89 MB Google Chrome Helper
Virtual Memory Information: ℹ️
88 MB Free RAM
1.54 GB Active RAM
1.43 GB Inactive RAM
1.18 GB Wired RAM
2.74 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 22, 2014, 08:45:31 PM Self test - passed
Dec 21, 2014, 01:07:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2014-12-21-130754_[redacted].cp u_resource.diag [Details]Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
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