MacBook Pro Late 2011 : Optical Disk Drive not working?

MacBook Pro Late 2011 : Optical Disk Drive not working?
When i try to a put in a cd or dvd; it rejects it automatically within 10-15 seconds.
I have resetted SMC and PRAM; no chages.
Don't know what to do. Please help.
Thank you.

Clean the heads.
check to see if it is under warranty.
buy external DVD/CD rw

Similar Messages

I have a MacBook pro late 2011 version it's not booting up so I am trying to boot from a USB recovery drive but when I select it nothing happens it jus goes to the restore options

I have a MacBook pro late 2011 version it's not booting up so I am trying to boot from a USB recovery drive but when I select it nothing happens it jus goes to the restore options

Bahamaguy wrote:
I have a MacBook pro late 2011 version it's not booting up ....
So what you want is to be able to boot from OS X and retrieve your files
Create a data recovery/undelete external boot drive
Of course if it's not booting up, it's easier to fix in place
..Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/
...so I am trying to boot from a USB recovery drive but when I select it nothing happens it just goes to the restore options
"Recovery HD" is a partition on your boot drive which you option or commnad r key held at boot time to get into and then repair the Macintish HD partition.
If you have this on a external USB thumb drive, then that's all it is, no OS X, programs or files.
If your talking a USB external drive, it has to be a OS X bootable clone made with Carbon Copy Cloner or SuperDuper and the option key held at boot time gives you that boot option.
Most commonly used backup methods
So what your saying is you have a external clone and by holding the option key down at boot all you get is it directly going to Recovery HD?
There is no Startup Manager option to choose what to boot from?
This could mean Apple changed something, or your external bootable clone isn't one, or the wrong software used so it's not being recognized by Startup Manager as a bootable option.
What did you use to make the external OS X USB bootable drive?

My japanese macbook pro (late 2011) physical keyboard does not match with the on screen japanese keyboard in windows 8.1 so does caps lock

I am using windows 8.1 pro on my Japanese macbook pro (Late 2011) and enabled japanese language but the problem is that when i press caps lock (lower left corner) it changes the input method from english to japanese. I checked my on screen keyboard (OSK) in windows and its different from my physical keyboard i.e. keys are different on my physical keyboard compared to OSK. Can anyone help me?
Thanks
Tenadona

Can I suggest the following articles, which are worth reviewing?
Boot Camp: About keyboards and key assignment for Microsoft Windows - Apple Support
Boot Camp: Apple Wireless Keyboard keyboard mapping in Windows - Apple Support
Boot Camp: Windows commands on an Apple keyboard
Windows does require language packs to be installed, if you want the physical keyboard to match the on-screen keyboard.

Macbook Pro (Late 2011) 15" - Hard Drive Replacement Problem

Hi there guys,
My standard 750GB Hitachi Hard Drive failed on me last week and after speaking to AppleCare who told me that my laptop was out of warranty, I decided to try and fix the problem myself as I have a few friends that have had the same issue in the past and have switched the hard drives themselves.
I bought a 1TB Western Digital WD10JPVX which comes with SATA-III, which I was led to believe my computer could handle after reading the numerous threads on here confirming so.
I've fitted the new hard drive and sure enough the SATA connector attached fine, now the problem arises when I turn on my computer. On startup (with the OS X install disc inside the drive), the normal boot up chime sounds along with the Apple logo on screen, however, nothing else happens.
I've tried the following:
1. Holding down the Option Key to go into Startup Manager - After selecting the OS disc (with no hard drive listed alongside) nothing happens.
2. Pressed the C button to boot from DVD - Again, no response.
3. Tried to boot without the disc - Folder logo with a question mark in the middle flashes on screen, which I would imagine means no hard drive installed.
If anyone else has had similar problems then I would love to hear from you.
Thanks
Matt Bayley

I own both the early and late 2011 15" MacBook Pro.
BOTH these Macs can RUN 10.6.8. Neither can Boot from the "Full Retail" 10.6 DVD, because it contains at best 10.6.3
MacBook Pro
Date introduced
Original Mac OS X included
(see Tips 1 and 3)
Later Mac OS X included
(see Tip 1)
Mac OS X Build(s)
(see Tip 2)
MacBook Pro (15-inch, Late 2011)
Oct 2011
10.7.2
10.7.3
11C74, 11C2002, 11D2001
MacBook Pro (17-inch, Late 2011)
Oct 2011
10.7.2
10.7.3
11C74, 11C2002, 11D2001
MacBook Pro (13-inch, Early 2011)
Feb 2011
10.6.6
10.6.7,10.7, 10.7.2
10J3210, 10J3331a, 10J4139, 11A511a, 11C74
MacBook Pro (15-inch, Early 2011)
Feb 2011
10.6.6
10.6.7,10.7, 10.7.2
10J3210, 10J3331a, 10J4139, 11A511a, 11C74
The table show that your Mac shipped with 10.7.2 but i have affirmed (from other sources) that it is mainly a "speed bump" of the early 2011 version, and could run 10.6.7 if there were such an Installer DVD.
Release Discs for a different model Mac will NOT work, because they only have the Drivers for that model. So forgetabout your iMac discs.
I had to start with a "full retail" 10.6.3, Install on another appropriate Mac, update to 10.6.8, then clone to the MacBook Pro. Works fine, but what a torturous path.
Were you running 10.6.8 or 10.7 or other when it stopped working?

Macbook Pro Late 2011 13 Inch Fan Not Spinning?

Hello. I have had my macbook pro (13 inch late 2011) since January of 2012. It has worked great, until now. It has been getting very hot and iStat Pro says that I'm running CPU at 191 idle. Also, the exhaust fan, also the only fan, is at 0 RPM. Can anyone help me out and tell me why my fan won't spin?

We're not Apple, just end-users like you. You'll need to get a quote from an Apple Store or Apple Authorized Service Provider.
The fan would be the cheapest fix I believe. This site shows not too complicated steps to access to replace a fan in your model:
http://www.ifixit.com/Guide/Installing+MacBook+Pro+13-Inch+Unibody+Late+2011+Fan /7654/1
The site makes no mention however of replacing a sensor.

Macbook Pro (Late 2011) Keyboard Light isn't working anymore.

I reinstalled Macintosh OS since then my keyboard lights stopped working.
I have tried :
1. I have tried pressing F5 , F6 keys but they don't even show the icon of light dim and high on screen it didn't worked .
2. I have tried every single option/shortcut in Preferences --> Keyboard pannel still didn't worked.
3. I have tried installing windows using virtual box still it doesn't even work on Windows.
4. I have tried create a guest user it didn't worked there as well.
5. I have tried deleting a file from Library -> Prefrences --> com.apple.iokit.AmbientLightSensor.plist still not working.
6. I have updated my Operating system to Mavericks still it isn't working.
Keyboard pannel in preferences looks like attached image, which has less options then other people's. anyone having any idea about how to resolve this issue?
Any application or anything which may resolve this issue please let me know
Please help.

Dear leroydouglas,
I have tried that as well, resetting the SMC. still it does not work

Macbook pro late 2011, version ......DV14 getting very hot

Macbook pro late 2011, versin ....DV14 getting very hot

Bahamaguy wrote:
I have a MacBook pro late 2011 version it's not booting up ....
So what you want is to be able to boot from OS X and retrieve your files
Create a data recovery/undelete external boot drive
Of course if it's not booting up, it's easier to fix in place
..Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/
...so I am trying to boot from a USB recovery drive but when I select it nothing happens it just goes to the restore options
"Recovery HD" is a partition on your boot drive which you option or commnad r key held at boot time to get into and then repair the Macintish HD partition.
If you have this on a external USB thumb drive, then that's all it is, no OS X, programs or files.
If your talking a USB external drive, it has to be a OS X bootable clone made with Carbon Copy Cloner or SuperDuper and the option key held at boot time gives you that boot option.
Most commonly used backup methods
So what your saying is you have a external clone and by holding the option key down at boot all you get is it directly going to Recovery HD?
There is no Startup Manager option to choose what to boot from?
This could mean Apple changed something, or your external bootable clone isn't one, or the wrong software used so it's not being recognized by Startup Manager as a bootable option.
What did you use to make the external OS X USB bootable drive?

I have a Lexmark X1185, but I do not have the driver CD that came along with it. I have a 15" MacBook Pro (Late 2011) and I cannot seem to find drivers for OSX Lion.. Where can I find the drivers?

I have a Lexmark X1185, but I do not have the driver CD that came along with it. I have a 15" MacBook Pro (Late 2011) and I cannot seem to find drivers for OSX Lion.. Where can I find the drivers? Thank you for the help!

Have you looked on Lexmark's support site?
http://support.lexmark.com/index?page=content&id=OS23&locale=en&userlocale=EN_US

Both Internal hard drives fail on Macbook Pro late-2011

Both internal hard drives (SSD and HDD) failed on Macbook Pro late-2011.
Setup: MBP closed with Thunderbolt display attached.
Problem on HDD-A
I called Apple Support to log an issue with my MBP2011. The system is made up of 2 drives - SSD (128GB) and HDD with 2 partitions HDD-A and HDD-B(original 750GB).
HDD-A has LionOSX 10.7 and HDD-B is storage. SSD has LionOSX on it as well. I normally boot HDD-A.
I was working on HDD-A and the Kernel Panic screen appeared prompting me to shutdown the machine and start it up again.
I tried to reboot HDD-A and the grey progress bar appeared for a long time. I then forced shutdown and rebooted into SSD.
I was able to boot from SSD and then I opened Disk Utility to check the drives. I verified the disk for HDD-A and there was an error. I then tried to repair disk and it couldn't repair it. A dialogue said the disk could not be repaired and that data should be backed up.
HDD-A was not visible in Finder but HDD-B was accessible.
I verified HDD-B and it was "ok".
I shutdown, booted from SSD, disk utility HDD-A and the same message occurred.
I called Apple Support and they advised that I boot from my external HDD which was a clone of HDD-A.
Solution
I was successfully able to boot from the Clone HDD-A.
HDD-A was able to be accessed and I could retrieve the files from HDD-A.
I copied over the latest files from HDD-A to an external drive.
Same Problem on SSD
Boot from SSD, i started working for about 3 hours, with the lid closed, and attached to the ACD.
Kernel Panic screen happened again on the SSD.
Couldn't boot boot from either SSD or HDD-A.
I booted from Cloned HDD-A, Disk Utility verify and repair returned errors on SSD. The same issue had occurred on the second drive.
Disk Recovery from a boot recovery USB thumb, Disk Utility, erased SSD, verify was ok.
Tried to install then there was an install error saying that SSD was damaged (large triangle warning icon). Tried 3 times, failed.
Boot from Recovery Drive HDD-A, downloaded LionOSX.
Next steps
Format HDD-A and HDD-B into 2 partitions
Install LionOSX on HDD A.
Note:
I did not do any software updates for about a week before 14.04.2012 and suspect it might be due to the virus.
I normally work with the lid closed and attached to the ACD, I also suspect that overheating caused both drives to fail. However, I have been using this system with the lid closed for atleast a week. One Kernel Panic screen occured.

Depending on what you are doing on the computer, how hard you are working the computer, it should not overheat. And if it does it should shut down or get very slow because when it starts to overheat the CPU will be throttled back to a lower Ghz speed and or just shut down so it doesn't cause damage to the CPU. The Kernel Panics are a sign that something else is going on. This could be software or hardware.
If after wiping the drives and reinstall Lion on the SSD if the system is running OK then the drives are fine, IE they are not bad. There is something else corrupting them. Again this could be hardware or software, but I doubt it is heat. And using the MBP ion clamshell mode should not cause overheating or excessive heating of either of the drives.
Have you installed iStat Pro or Menu and kept and eye on the temps? If not install iStat Pro and keep and eye on the temps. I bet they do not get above the 150°- 180°F mark which although hot is not overheating.
Be very careful when calling Apple. Removing the DVD drive and installing a hard drive in that bay could void your warranty. The DVD is not a User Removable part and Apple frowns on doing that. So if you call them do not mention that you have replaced the DVD drive with another HDD.
Honestly I suspect you have a hardware problem. But the only way to know that is to install just Lion and your basic programs and run the system. Leave out any AV type software, if you are running some. If you don't get any kernel panics thenn install some of your other software, one programm at a time. If with just the OS and basic software you get a kernel panic then it is hardware related and needs to be checked out by Apple. If you do that re-install the DVD and the original HDD with just the OS on it before you take it in.

Osx 10.8.4 does not run macbook pro late 2011

does any have issues after installing osx 10.8.4??? because i have an issue after i update my macbook pro late 2011 ,it doesn't start and only stay on the mac logo and appears the pointer i restarted many times and does not work the only option i had is to reinstall the osx 10.8.3. can anybody help me with this issue?? thank you.

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.

How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.
Could it be a borked cable ? I just bought it new from the store today, i have updated both imac and macbook pro to latest thunderbolt firmware and updates. Both 10.7.3.
MacBook Pro:
Vendor Name:    Apple, Inc.
Device Name:    MacBook Pro
UID:    0x0001000A17016E60
Firmware Version:    22,1
Port:
Status:    No devices connected
Link Status:    7
Port Micro Firmware Version:    FFFF.FF.FF

You are correct, here is what Apple Says:
http://support.apple.com/kb/TS3775
I was able to find these instructions, however they referr to 2009-2011 27" iMacs. I think it's the same, if it's not then contact Apple directly for instructions. If either of the machines is less than 90 days old or covered by AppleCare then call AppleCare tomorrow for help, they should be able to easily answer this for you. You will find the number in your manual or you can use the AppleCare Contact Info link.
Your iMac should automatically recognize the presence of a digital video signal at the Mini DisplayPort and enter Target Display Mode.
If your iMac does not automatically enter Target Display Mode, press command + F2 to manually enter Target Display Mode.

I tried to install windows 7 in my macbook pro late 2011 but i tried to create partions after it installed and it turn to dynamic disks and ican't access mac or win 7 what should I do i cant format it because i dont have a backup

I tried to install windows 7 in my macbook pro late 2011 but i tried to create partions after it installed and it turn to dynamic disks and i can't access mac or win 7 what should I do i cant format it because i dont have a backup

It's not that you can't format it because you have no backup, it's because you'll lose everything when you do. Lesson learned. Always have a backup.

Help! MacBook Pro Late 2011 Not Charging

My MacBook Pro Late 2011 is Not Charging. I have tried plugging it into multiple outlets and none have succeeded. He is a screenshot of my System Information>Power: http://grab.by/tkOM. I have no clue what happened. Last night we had a massive storm, but I don't believe there was any thunder or lightning. Whenever I plug the adapter into an outlet, the battery usage in the top right hand corner shows the "plugged in" icon, then it shows the "charging" icon. Then it just goes blank and back to normal. I have tried to restart it and do the SMC or whatever, but nothing seems to work. I have had this charger for a little bit over 1 year. Thanks in advance!
- Sellers C.

Hey Angelo_here,
I'd run through these steps:
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
via: Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Welcome to Apple Support Communities!
Regards,
Delgadoh

Macbook Pro late 2011 not powering on. The charger shows a blinking dim orange/green light.

Macbook Pro late 2011 not powering on. The charger shows a blinking dim orange/green light. I have tried pressing the small button on the side of the macbook pro to check the battery, but no lights show up.

Hey Angelo_here,
I'd run through these steps:
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
via: Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Welcome to Apple Support Communities!
Regards,
Delgadoh

Has anyone used a 1.44 usb floppy drive with a MacBook Pro late 2011 model ? I have photos of my children i would like to recover.

I have photos on 1.44 floppy disk and would like to copy them to DVD, has anyone used a 1.44 usb external drive with a MacBook Pro (late 2011)? The disk where made on a PC from 1990 -94 the images are in .img and .jpg.

Hello riflemanpro,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Have a nice day,
Mario

MacBook Pro Late 2011 : Optical Disk Drive not working?

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