MacBook Pro (late 2011) suddenly won't power up

Was working with my MacBook Pro this evening, initially on battery power. Switched to AC when the battery was at 60%. An hour later it was nearly fully charged and I closed the laptop (without shutting down) and took it with me to a restaurant. Got back to work, opened the MBP up and...no power. MagSafe light flickers faintly; no battery indicators light when I hit the battery strength button. Tried an SMC reset and a PRAM reset to no avail. All this while I'm in a foreign country doing a project with a tight deadline.
I'm going to attempt to see an Apple reseller in the morning, but does anyone have further troubleshooting or diagnostic suggestions? Thanks.

The Mac Pro logic board includes a set of LEDs to help troubleshoot the
computer. The LEDs are located toward the rear of the logic board, under the memory cage, next
to PCI card slot 1. You can view these LEDs by removing the computer’s side access panel and
looking through the memory cage to the logic board below. LEDs 2, 3, 4, and 5 are normally off
and will automatically illuminate if an error occurs. To read LEDs 1, 6, 7, and 8, you must press the
DIAG_LED button, which is adjacent to the LEDs. To press the DIAG_LED button, use the nylon
probe tool.
Location Name Color Nominal Press DIAG_LED button to displayIndicates
Led 1 Trickle Pwr Yellow On Yes Power supply is providing trickle power
Led 2 CPU B Error Red Off No CPU B halts on an IERR(instructionerror)
Led 3 CPU A Error Red Off No CPU A halts on an IERR(instructionerror)
Led 4 CPU B OT Red Off No CPU B is over temperature
Led 5 CPU A OT Red Off No CPU A is over temperature
Led 6 GPU Present Green On Yes EFI has configuredthe graphicscard
Led 7 Power On Green On Yes All power rails are functioning
Led 8 EFI Done Green On Yes EFI is done loading

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    EtreCheck version: 2.1.8 (121)
    Report generated 3 March 2015 10:30:47 am AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 278
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:40:45
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Yosemite HD (disk0s2) / : 499.25 GB (290.00 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
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        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
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        [unknown]    com.cardosystems.cardo-updater.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
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        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
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        Auto backup: YES
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        73 MB    com.apple.internetaccounts
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        1.10 GB    Wired RAM
        1.53 GB    Page-ins
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    Revision: 1273
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    Kernel Version: Darwin 14.1.0
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        2015-02-26 mdworker32 crash x2
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        2015-02-28 LegacyFileVaultMessageTracer crash
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        Mar  1 13:56:07 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
        Mar  1 13:56:07 VBoxDrv: Failed to open kernel symbols, rc=-102
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        Mar  1 13:59:10 VBoxDrv: Failed to open kernel symbols, rc=-102
        Mar  2 10:00:04 rtR0InitNative: warning! failed to resolve special kernel symbols
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        Mar  2 10:00:04 VBoxDrv: Failed to open kernel symbols, rc=-102
        Mar  2 10:06:25 rtR0InitNative: warning! failed to resolve special kernel symbols
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        Mar  3 13:51:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 861039197 for window 342
        Mar  3 13:51:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 861039197 for window 342
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        Mar  3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
        Mar  3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
        Mar  3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
        Mar  3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
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        Mar  1 09:36:40 com.apple.xpc.launchd.user.501.100019.Aqua: Could not import service from caller: caller = otherbsd.545, service = com.apple.photostream-agent, error = 119: Service is disabled
        Mar  1 09:45:11 com.apple.xpc.launchd.user.502.100030.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
        Mar  1 09:45:12 com.apple.xpc.launchd.user.502.100030.Aqua: Could not import service from caller: caller = otherbsd.709, service = com.apple.photostream-agent, error = 119: Service is disabled
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        Mar  1 09:53:20 com.apple.xpc.launchd.user.502.100006.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
        Mar  1 09:53:20 com.apple.xpc.launchd.user.502.100006.Aqua: Could not import service from caller: caller = otherbsd.296, service = com.apple.photostream-agent, error = 119: Service is disabled
        Mar  1 09:56:28 com.apple.xpc.launchd.user.502.100006.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
        Mar  1 09:56:29 com.apple.xpc.launchd.user.502.100006.Aqua: Could not import service from caller: caller = otherbsd.297, service = com.apple.photostream-agent, error = 119: Service is disabled
        Mar  1 12:56:18 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.296, service = com.apple.photostream-agent, error = 119: Service is disabled
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        Mar  1 14:40:11 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
        Mar  1 14:40:12 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
        Mar  1 14:48:04 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
        Mar  1 14:48:05 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
        Mar  1 16:28:29 com.apple.xpc.launchd.user.501.100035.Aqua: Could not import service from caller: caller = otherbsd.722, service = com.apple.photostream-agent, error = 119: Service is disabled
        Mar  2 10:00:24 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.298, service = com.apple.photostream-agent, error = 119: Service is disabled
        Mar  2 10:06:46 com.apple.xpc.launchd.user.501.100007.Aqua: Could not import service from caller: caller = otherbsd.300, service = com.apple.photostream-agent, error = 119: Service is disabled
        Mar  2 10:14:31 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.283, service = com.apple.photostream-agent, error = 119: Service is disabled
        Mar  3 09:49:19 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.290, service = com.apple.photostream-agent, error = 119: Service is disabled
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        org.virtualbox.kext.VBoxNetAdp (4.3.22)
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        org.virtualbox.kext.VBoxUSB (4.3.22)
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        com.adobe.fpsaud
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        com.apple.MobileFileIntegrity
        com.apple.awdd
        com.apple.backupd-auto
        com.apple.cache_delete
        com.apple.cfprefsd.xpc.daemon
        com.apple.cmio.registerassistantservice
        com.apple.coreduetd
        com.apple.coresymbolicationd
        com.apple.ctkd
        com.apple.diagnosticd
        com.apple.icloud.findmydeviced
        com.apple.iconservices.iconservicesagent
        com.apple.iconservices.iconservicesd
        com.apple.ifdreader
        com.apple.nehelper
        com.apple.networkd_privileged
        com.apple.nsurlsessiond_privileged
        com.apple.nsurlstoraged
        com.apple.sandboxd
        com.apple.secinitd
        com.apple.softwareupdated
        com.apple.spindump
        com.apple.systemadministration.writeconfig
        com.apple.systemstatsd
        com.apple.tccd.system
        com.apple.watchdogd
        com.apple.wdhelper
        com.apple.xpc.smd
        com.microsoft.office.licensing.helper
        com.oracle.java.Helper-Tool
        com.oracle.java.JavaUpdateHelper
        com.rogueamoeba.instanton-agent
        jp.co.canon.MasterInstaller
        org.cups.cupsd
        org.macosforge.xquartz.privileged_startx
    Agents loaded
        com.apple.CloudPhotosConfiguration
        com.apple.DataDetectorsDynamicData
        com.apple.InputMethodKit.UserDictionary
        com.apple.MailServiceAgent
        com.apple.cfprefsd.xpc.agent
        com.apple.imdpersistence.IMDPersistenceAgent
        com.apple.internetaccounts
        com.apple.pluginkit.pkd
        com.apple.sbd
        com.apple.secd
        com.apple.secinitd
        com.apple.security.cloudkeychainproxy3
        com.apple.tccd
    User login items
        Activity Monitor
        - /Applications/Utilities/Activity Monitor.app
    Safari extensions
        AdBlock
        - com.betafish.adblockforsafari
        DuckDuckGo
        - com.duckduckgo.safari
        Ghostery
        - com.betteradvertising.ghostery
    Prefetching: Off
    Widgets
        iCal
    iCloud errors
        bird 62
        cloudd 19
        comapple.InputMethodKit.UserDictionary 4
        CallHistorySyncHelper 4
        Safari 1
    Continuity errors
        sharingd 7
    Restricted files: 97
    Lockfiles: 164
    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
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        - checksum: 297651013
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        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.oracle.java.Java-Updater</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
        <string>-bgcheck</string>
        </array>
        <key>StandardErrorPath</key>
        <string>/dev/null</string>
        <key>StandardOutPath</key>
        <string>/dev/null</string>
        <key>StartCalendarInterval</key>
        <dict>
        <key>Hour</key>
        <integer>10</integer>
        <key>Minute</key>
        <integer>38</integer>
        <key>Weekday</key>
        <integer>2</integer>
        </dict>
        </dict>
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    Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
        - mod date: Nov 11 11:07:49 2013
        - checksum: 2451978492
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        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>org.macosforge.xquartz.startx</string>
        <key>ProgramArguments</key>
        <array>
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        - checksum: 3487242040
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.rogueamoeba.instanton-agent</string>
        <key>MachServices</key>
        <dict>
        <key>com.rogueamoeba.instanton-agent</key>
        <true/>
        </dict>
        <key>Program</key>
        <string>/Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-a gent</string>
        <key>ProgramArguments</key>
        <array>
        <string>instanton-agent</string>
        </array>
        <key>ThrottleInterval</key>
        <integer>0</integer>
        </dict>
        </plist>
    Contents of /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
        - mod date: Nov 25 22:39:19 2013
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        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>jp.co.canon.MasterInstaller</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller</string>
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        <key>ServiceIPC</key>
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        <key>Sockets</key>
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        <key>MasterSocket</key>
        <dict>
        <key>SockFamily</key>
        <string>Unix</string>
        <key>SockPathMode</key>
        <integer>438</integer>
        <key>SockPathName</key>
        <string>/var/run/jp.co.canon.MasterInstaller.socket</string>
        <key>SockType</key>
        <string>Stream</string>
        </dict>
        ...and 3 more line(s)
    Contents of /Library/LaunchDaemons/org.virtualbox.startup.plist
        - mod date: Mar  1 13:56:03 2015
        - checksum: 3094394405
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
            <key>Label</key>             <string>org.virtualbox.startup</string>
            <key>Disabled</key>          <false/>
            <key>RunAtLoad</key>         <true/>
            <key>KeepAlive</key>         <false/>
            <key>LaunchOnlyOnce</key>    <true/>
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    Contents of /private/etc/ssh_config
        - mod date: Jan 20 11:13:19 2013
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         Host *
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        - mod date: Nov 11 12:53:23 2010
        - checksum: 1213721873
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
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        <string>com.apple.Safari</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
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        <array>
        <string>/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/S afariSyncClient</string>
        <string>--sync</string>
        <string>com.apple.Safari</string>
        <string>--entitynames</string>
        <string>com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder</string>
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        - mod date: Mar  1 13:56:19 2015
        - checksum: 3654809970
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
          <key>Disabled</key>
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          <key>KeepAlive</key>
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          <key>Label</key>
          <string>org.virtualbox.vboxwebsvc</string>
          <key>Program</key>
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          <key>Sockets</key>
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              <key>SockType</key>
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              <key>SockFamily</key>
              <string>IPv4</string>
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          </dict>
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    Bundles (new)
        /Applications/VirtualBox.app
        - org.virtualbox.app.VirtualBox
        /Users/USER/Downloads/EtreCheck.app
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        Office 2011 14.4.6 Update: 14/11/2014 3:29 pm
        Adobe Flash Player: 12/11/2014 7:12 pm
        Java 7 Update 71: 5/11/2014 1:23 pm
        Canon ScanGear: 29/10/2014 5:15 pm
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    Elapsed time (sec): 823

  • MacBook Pro late 2011 screen goes blank and needs shutdown and superdrive spins 3 times before ejecting discs

    Hi everyone,
    I have a big problem with my MacBook Pro late 2011, suddenly while working without connecting the charger and it is 100% charged the screen would go black and I would need to hold the power button to shut it down and then power it up again, The second issue is the superdrive whenever I use a disc it spins it for 3 times before ejecting it to me, tried resetting PRAM and tried re-installing mac os x mavericks, but no solution so far and about the superdrive I bought a cleaner disc and tried to insert it, the superdrive would spin it 3 times and ejects it after that. Saw the disk permission solution and tried it once and I think there is a problem with that because this is the second time I try it and it was saying that there were problems.
    Sorry for being long.
    Thanks in advance.

    Depending on what you are doing on the computer, how hard you are working the computer, it should not overheat. And if it does it should shut down or get very slow because when it starts to overheat the CPU will be throttled back to a lower Ghz speed and or just shut down so it doesn't cause damage to the CPU. The Kernel Panics are a sign that something else is going on. This could be software or hardware.
    If after wiping the drives and reinstall Lion on the SSD if the system is running OK then the drives are fine, IE they are not bad. There is something else corrupting them. Again this could be hardware or software, but I doubt it is heat. And using the MBP ion clamshell mode should not cause overheating or excessive heating of either of the drives.
    Have you installed iStat Pro or Menu and kept and eye on the temps? If not install iStat Pro and keep and eye on the temps. I bet they do not get above the 150°- 180°F mark which although hot is not overheating.
    Be very careful when calling Apple. Removing the DVD drive and installing a hard drive in that bay could void your warranty. The DVD is not a User Removable part and Apple frowns on doing that. So if you call them do not mention that you have replaced the DVD drive with another HDD.
    Honestly I suspect you have a hardware problem. But the only way to know that is to install just Lion and your basic programs and run the system. Leave out any AV type software, if you are running some. If you don't get any kernel panics thenn install some of your other software, one programm at a time. If with just the OS and basic software you get a kernel panic then it is hardware related and needs to be checked out by Apple. If you do that re-install the DVD and the original HDD with just the OS on it before you take it in.

  • MacBook Pro Late 2011 10.7.5 won't detect external monitor

    Hello,
              I have a Macbook Pro Late 2011 13" Running OSX Lion 10.7.5. It won't flash blue at ALL when connected to an external display. Under system report, it shows that the "Link Status" is 7. The same setup works with another MacBook Pro Mid 2009 15 inch. I am under AppleCare, should I take it in? Weird. All firmware updates are completed, no "Air Display" type programs are installed currently, and gfxcardstatus is also installed and doesn't really help.

    Looks like a problem with the GPU (possibly the screen, but it looks more as if it's the GPU). If I were you, I'd take your machine into your local Apple Store or an AASP and have it diagnosed.
    Clinton

  • Macbook Pro (Late 2011) Won't read game

    My Macbook Pro (Late 2011) plays dvds (I used Family guy to test) but will not read the disk for Football Manager 2015 despite it being Mac compatible. THe disk itself runs on PC so isn't faulty. Any thoughts? 
    Processor  2.4 GHz Intel Core i5
    Memory  4 GB 1333 MHz DDR3
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    Thanks, OrangeMarlin.  Lots to learn about in land of the Macs.
    Point taken on the driver.  The reason I'm hesitant to assume it's power related is because everything else works.  Here is a short list of other devices I've used it for in the week or so I've owned this machine:
    iPad (connected fine and charged iPad to full)
    Seagate GoFlex (connects fine, but this device also uses wall power)
    Samsung Spinpoint HDD (in an aluminum Rosewill enclosure, also uses wall power)
    iPod Classic (fifth gen, 30GB), also charges
    Samsung Captivate (Android phone), charges
    I got this machine from the Apple store last week, when I swapped out my original purchase MBP due to a screen defect.  I asked them to run a gamet of tests to ensure everything OK, and they complied (at least claimed to).  I assume if I brought it back, with the drive, they would be able to test for a power issue, correct?
    Thanks again.

  • Macbook pro late 2011. Have power on the battery but doesn't turn on at all.

    Macbook pro late 2011. Have power on the battery but doesn't turn on at all. Not even a sound, my mac has stayed turned off in nearly a month and now its not working???
    Any ideas to what the problem could be?
    Regards// Michael

    If a SMC reset does not bring life to your MBP, make an appointment at an Apple store genus bar for a free diagnosis.
    http://support.apple.com/kb/ht3964
    Ciao.

  • MacBook Pro late 2011 not switching to ATI graphics when running off mains power.

    Hi there.
    My MacBook Pro late 2011 doesn't appear to be switching to ATI graphics when running off mains power. It always seems to stay on the Intel adapter instead. I've checked the option in the energy saver settings and it's ticked to "Automatically switch..." and when I untick this box, it switches to ATI and stays that way even when running on battery (as expected). Either way it will not switch to ATI graphics when plugged into mains unless forced to in this way.
    Any one else seen this? Very frustrating when trying to run an external monitor with the Intel adapter!
    Thanks in advance.
    Dan

    "As a last resort I opened the bottom cover and disconnected the battery power plug (MagSafe adapter also disconnected)."
    After everything was disconnected did you press the power button and walk away for 5 minutes? Try that, just had one restart after waiting for that long.

  • Help! MacBook Pro Late 2011 Not Charging

    My MacBook Pro Late 2011 is Not Charging. I have tried plugging it into multiple outlets and none have succeeded. He is a screenshot of my System Information>Power: http://grab.by/tkOM. I have no clue what happened. Last night we had a massive storm, but I don't believe there was any thunder or lightning. Whenever I plug the adapter into an outlet, the battery usage in the top right hand corner shows the "plugged in" icon, then it shows the "charging" icon. Then it just goes blank and back to normal. I have tried to restart it and do the SMC or whatever, but nothing seems to work. I have had this charger for a little bit over 1 year. Thanks in advance!
    - Sellers C.

    Hey Angelo_here,
    I'd run through these steps:
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    via: Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Welcome to Apple Support Communities!
    Regards,
    Delgadoh

  • Macbook Pro late 2011 not powering on. The charger shows a blinking dim orange/green light.

    Macbook Pro late 2011 not powering on. The charger shows a blinking dim orange/green light. I have tried pressing the small button on the side of the macbook pro to check the battery, but no lights show up.

    Hey Angelo_here,
    I'd run through these steps:
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    via: Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Welcome to Apple Support Communities!
    Regards,
    Delgadoh

  • Graphic problem in 13'' macbook pro late 2011

    I have problem with my 13'' i7 macbook pro (late 2011) . for instance when i swipe up/down with 4 fingers, my apps or docs minimize So logy and slowly as well as when i want full screen my browser or other application, it do it very bad with some vibration and i dont know what do i have to do?
    is this problem for my graphic card or is for Lion ios?
    as the matter of fact , i bough this mac 2 months ago.
    Im wondering if someone can help me in this regard!

    Since it is less than a year old call AppleCare: 800-SOS-APPL (in the US).
    Have your Mac's serial number ready: http://support.apple.com/kb/HT1349
    After you wait on hold for a very long time they ask you some frustratingly basic questions like is it charged and did you spill water on it etc., they will talk you through some basic troubleshooting such as an SMC reset. In the end they will offer to schedule an appointment at a Genius Bar where they will fix whatever is wrong. It won't cost you anything (unless you spilled water on it etc).
    You can do all this yourself:
    SMC reset:
    Resetting the SMC on portables with a battery you should not remove on your own
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.
    Genius Bar Reservations:
    http://www.apple.com/retail/geniusbar/
    You can test the hardware yourself also, if it reports something wrong tell them what it is.
    Using Apple Hardware Test:
    http://support.apple.com/kb/HT1509 

  • Kernel_ rask process is slowing Macbook Pro Late 2011 down dramatically

    I have Macbook Pro Late 2011  8GB ram, 500 SSD. Once I upgrade to Yosemite I noticed that once I unplugged the power supply"wall adapted" kernel_task process would use up 100% of CPU. Can someone assist me?

    The battery needs to be replaced, or there is some other hardware issue.

  • I have a MacBook Pro Late 2011 and I'm wondering if I install Windows 7 Ultimate to this MacBook Pro with this Full Retail Version. And if so, which bit to use either 32-bit or 64-bit since I have both disks.

    I have a MacBook Pro Late 2011 and I'm wondering if I install Windows 7 Ultimate to this MacBook Pro with this Full Retail Version. And if so, which bit to use either 32-bit or 64-bit since I have both disks.

    64 bit.
    32 bit won't use all your computer's ram.
    64 bit allows you to run 32 bit programs
    Your computer is 64 bit
    New programs use 64 bit.
    There is no reason to use the 32 bit version of Windows.

  • MacBook pro late 2011 i7 8GB 750GB MAC OSX Lion freezes on wake up

    Hi,
    My MacBook pro late 2011 i7 8GB 750GB MAC OSX Lion (up to date) 1 week old freezes on wake up.
    Plugged on power or not, same issues.
    No apps running.
    When it goes to sleep itself i wake it up it freezes for few seconds
    When i put it to sleep mode same issue.
    With the lid same issue...
    I already try setting up the sleep mode from 3 to 0 with terminal command it didn't work.
    Can it be an hardware issue ?
    Any ideas ?

    Dear TheSmokeMonster, Dear all MacBook pro 13'' late 2011 users,
    Here is the update.
    As TheSmokeMonster mentionned (above) they asked me to reinstall MAC OSX Lion by shutting down the computer and holding cmd + R while switching it off. Then you choose the language and you are good to go for a looooonngg 4GB download (it took me 8hours yeah chinese ADSL :-/ )
    Lion reinstalled itself automatically and restarted. - it did not solve the issue.
    I called Apple Care again and we try to run the hardware diagnostic by restarting the computer and holding D. FYI do not try it as this command does not work on the new version of macbook pro.
    Here is the intersting part! As the Apple Care already did everything they could to help me. We booked an appointment the my local Apple Store in Shanghai (a real one )
    The Genius remake again the SMC and PRAM reset - same issues and he also tried to boot Lion from his own external hard drive - Same issues. So we started to think that it was a Hardware problem.
    We tried another MBP 13'' late 2011 (last hardware update) in the shop to see if it works properly and it DOESN'T!
    Yeah you heard me. I have been trying more than 10 MBP 13'' (2.4Ghz 4GB and 2.8Ghz 4GB) put them asleep and they all freeze on wake up!! it also does it on Mac book air 13'' it seems to be a global issue on all the new 13'' machines. A compatibility problem between Lion and the new hardware architecture of the 13'' ? just my guess.
    Anyway FYI this issue doesn't occur on MBP 15 and 17"
    I was just amazed by this global problem so was the genuis. We could not find any solutions cause even a replacement one will have the same problem. They told me i could change for a 15" but i had to go back to the Apple shop where i bought it which is 2000Kms away not really convenient So i file the cas and i took my MBP 13'' back with me.
    They will contact me later for further explanation.
    To be continued.

  • Macbook Pro (Late 2011 model issue)

    I purchased my Macbook pro (late 2011 Model) a couple of months back, towards the end of last year. Staright after i had purchased it, and had got it delivered i experienced cracking and clicking noises coming from within the Hinge of the Macbook. And got it replaced for a brand new one as i was still within the 2 weeks prior to purchase, as the apple policy states i was eligible to get a new if i had any problems. So i did. And the brand new replacement macbook pro that i have NOW has the same problem. Ever since i got the other one replaced THIS ONE has the problem or rather much worse, Cracking and clicking noises everywhere whenever i handle the notebook or carry it there is cracking noises everywhere. Whenever i open and close the screen lid, UP or Down. There is loud clicking noises coming from inside, sounds like something is breaking. This is totally unacceptable. First macbook had issue, replaced it, And now replaced Macbook pro is much worse. Since i had it replaced i havent had time to come bring it in. It still bears the same preoblem and is getting worse!

    You're just going to have to take it into your local Apple Store. They won't replace again but you're still within your one-year warranty so they will certainly repair. I have the same model and have not have any of the problems that you describe.
    Regards,
    Clinton

  • MacBook Pro late 2011 battery problem

    Hi everybody,
    My MacBook Pro late-2011 after I upgraded to Mac OS X Maverics the battery sometimes stop recharging, and whenever I click on the battery Icon it says,
    Battery is not recharging and that the power source is: power adapter, I tried resetting the System Management Conrtroller (SMC), by holding Shift-Control-Option and pwoer it worked and it recharged the battery, after 2 days the same problem appered and telling me that the battery is not recharging, any ideas
    Thanks in advance.

    Hi OGELTHORPE,
    I hate to hear it, but thanks.
    The MBP is late 2011 MacBookPro 8,2, the battery is as old as the computer, I bought it Jan 2012.
    Battery Information:
      Model Information:
      Serial Number:          D8*******MAX
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          406
      Hardware Revision:          2
      Cell Revision:          157
      Charge Information:
      Charge Remaining (mAh):          4538
      Fully Charged:          Yes
      Charging:          No
      Full Charge Capacity (mAh):          4538
      Health Information:
      Cycle Count:          165
      Condition:          Service Battery
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          12600
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          15
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      GPUSwitch:          2
      PrioritizeNetworkReachabilityOverSleep:          0
      Standby Delay:          4200
      Standby Enabled:          0
      Battery Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          2
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      GPUSwitch:          2
      Reduce Brightness:          Yes
      Standby Delay:          4200
      Standby Enabled:          0
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0100
      Wattage (W):          85
      Revision:          0x0000
      Family:          0x0085
      Serial Number:          0x*****a60
      Charging:          No
    <Edited by Host>

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