MacBook Pro lid won't close and lock

Is anyone having problems with the MacBook Pro along these lines? The two small hooks in the lid do not catch, and so the lid will not lock in the down position. I've only had this machine for two weeks.

Read this thread:
http://discussions.apple.com/thread.jspa?threadID=1014945&tstart=0
Don't be afraid to try using a toothpick if you do not want to wait on sending it in for repair.

Similar Messages

New macbook pro, safari won't open and repair disk permissions did nothing to help

Safari starts, blue bar moves about an inch in search bar, then stops. Then nothing. Tried repairing disk permissions to no avail. Safari still doesn't open. Whatever os x that is installed on new macbook pro's, since just bought on Sunday 10-14-12, is the operating software. The apple store there is no user manual. Strange. So here we are on another, older macbook pro, able to go on internet and see what answers or diagnoses others have tried and trued.

3 days old?, just pack the machine up and tell them you want another one, that this one is a lemon.
They will likely take your word for it and just give you another rather than you demand your money back instead.
If you wait too long then they say you should have brought it back sooner, now have to wait until it's fixed, only to give you more problems later.

My MacBook Pro 13" won't turn on 90% of the time I try to get it running, and when it does turn on, even on a charger, it shuts down if I stop using it for 2 seconds and it won't turn back on. Should I replace the battery?

My MacBook Pro 13" won't turn on 90% of the time I try to get it running, and when it does turn on, even on a charger, it shuts down if I stop using it for 2+ seconds and it won't turn back on. Should I replace the battery? It doesn't hold a charge either...

EmadJamal,
the battery won’t melt because of long connection to the AC charger, although that has the potential of reducing the battery’s life.
Do you have access to a second 60 W AC charger to test with your MacBook Pro, or access to a second 13-inch MacBook Pro against which your AC charger could be tested?

How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way?

How can I erase the data on my 2009 macbook pro that won't turn on because of a faulty motherboard? Do I just remove the hard drive, install it in a working mac, and erase it that way? Thanks.

You put the internal drive in an enclosure. If you choose to keep the drive, you don't need to erase it.
(110687)

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command p r, what else?

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did, I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command+p+r. Any other suggestions before i take it to apple service center?

A four year battery could be dead. I'd contact an Apple Service Center.

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists follow link: http://www.adobe.com/go/kb407111. Have installed Bridge 5.0.2.4; Raw Ref Version 7.0.0.308; DNG converter_8_7_1.dmg; Bridge 5.0.2 Update 2. Also same problem with Lightroom which I don't normally use. Lightroom_3_LS11_mac_3_6.dmg installed.

In the link you posted it states that the Nikon 810 requires ACR 8.6 or newer.
Version of ACR are specific to versions of Photoshop. You cannot use 8.6 nor even 7.0.in CS5.
I believe that ACR 6.7 is the latest that will work with CS5, so make sure you have this installed and get rid of ACR 7.
Having 2 versions of ACR will cause problems.
You have already downloaded DNG Converter 8.7.1.
Have you double clicked the DMG file to allow you to install DNG Converter on your computer?
Be aware that DNG converter is a stand-along application and not a plug-in.
You need to open DNG converter at select the FOLDER that contain your .NEF files.
Don't open the folder and try to select individual files, it doesn't work that way.
After converting your D810 files to DNGs you can then open the DNGs in CS5
The problem is your camera didn't exist when CS5 & its version of ACR was developed.
i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it.

Have my MacBook Pro plugged into a monitor and also using a wireless keyboard. I want to close the macBook but every time I do the monitor turns off - is there a way to avoid this?

Have my MacBook Pro plugged into a monitor and also using a wireless keyboard. I want to close the MacBook but every time I do the monitor turns off - is there a way to avoid this?

Press any key on the wireless keyboard after you close the MBP and it goes to sleep. The computer will wake up with the external monitor as its display. This is called Clamshell mode.
http://support.apple.com/kb/HT3131

My Macbook pro often won't start up since I installed Lion, and I have to shut it down using power button. My desktop icons don't appear and the dock won't open. I only have the little circle of color spinning endlessly. What's wrong now!

My Macbook pro often won't start up since I installed Lion, and I have to shut it down using power button. My desktop icons don't appear and the dock won't open. I only have the little circle of color spinning endlessly. What's wrong now!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I just updated my macbook pro OSX 10.8.2 and now the speakers won't turn off mute.

I did the software update, and upon restarting the speaker in the dock is off, and in the system preferences I am not allowed to uncheck the mute. Using the keyboard buttons doesn't work either.

I have had the same exact experience. I purchased my MacBook Pro about a month ago and I've been using the wireless Airport ever since with no problems whatsoever. Today I went to use my Mac and the "no airport card installed' message appeared as if I have no airport card. How can that be? I'm not sure what could have caused it. I have updated my mac as often as updates are available and all I can think is that the most recent has interfered. Any thoughts on what went wrong and how to fix it?
Thanks!
P.S. I have since moved to Nepal and the chat line only asks for US or Canadian phone numbers. That can't work - what about on - line chats?
Message was edited by: ronfromamesbury

Preview very sluggish on MacBook Pro. Move a bar and the umbrella turns a few seconds. Any ideas? I don't want to update my iMac until this one is solved.

MacBook Pro with 4GB of memory and a 2.3 GHz Intel. No other program running other than Preview.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
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There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
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4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
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How do I use my macbook pro lid closed

How do I use my macbook pro lid closed?

Well what i'm trying to do is keep file sharing on while macBook is closed so i can access files through "newtwok" (Back to my mac) with my imac...
Ideally i would then control my macBook with screen sharing on my imac while the MacBook is stored behind my iMac...
Somehow it worked before but now it stopped...and everytime i close the lid ..mac book pro goes black screen and completly disconnects from the newtwork...
Everything works fine with lid open..
I am trying to do this because i have a new imac with thunderbold and an older macbook pro with mini display port..and as you might already know...you canot connect these thow devices using thunderbolt cable...which really *****....there is also no adaport enabling this...and i really dont need to buy another mac book that just has one more hole in it >.<
Anyway..hope there is a solution somewhere to keep file sharing going while lid down..
regards remo

Macbook pro screen won't wake up after sleep

I'm having a strange problem that just started today.
I close my macbook pro lid and put it asleep. Then when I open the lid the keyboard lights up. The screen comes on for about three seconds and everyone looks fine then the screen goes to sleep again. If I close the lid and open it again it comes on for 3 seconds and goes to sleep again.
Occasionally I can get it to stay on hitting Function and brightness keys. But just as often it takes a hard reset to get things working again. But then if I close the lid and open it the problem starts again.
Any idea?
I'm running the lastest Lion update.

thanks. obviously i'd like to avoid such a time-intensive move before looking at other options.
To make things more intresting I've fund it ONLY does it when plugged into a charger.
AND if I briefly unplug the charger after the screen comes up black it immediately wakes up and stays on.
weird.
I've reset the SMC. But still get the same issue (if plugged in).

HT1338 my macbook pro airport won't turn on! What would be the problem?

my macbook pro airport won't turn on! What would be the problem?
I've tried to turn the airport on and it says my airport card is not installed...
it has always worked till today... bot from now on nothing seem to help the airport work...
Please help me!
Thanks

You could try deleting the airpot from the sidebar of system preferences/network. To do this,
1) export the preferences for your airport to your desktop by pressing the gear next to the plus and minus sign above the lock.
2) Delete your airport from the sidebar using the minus sign while the airport is selected.
3) After deleting the airport, apply the changes and then press the plus sign to create a new airport.
4) Then import the preferences back in and apply the changes again.
This may bring your airport back. It worked for me. Alternatively, people have been having success with changing the location of the airport.
Good Luck.

HT1338 My macbook pro goes to sleep randomly and only wakes up when i tilt it

I bought my new macbook pro last june in miami and somehow it just goes to sleep on its own in the middle of doing anything.
Clicking, pressing the start button, the space bar or anything won't wake it up. Tilting it or lifting the computer would. And that's scaring me. It just did it 4 times in a row and i am just browsing the web
Anyone know if this is a hardware thing or the software is going nuts or my mac is haunted ??
I have the mac insurance thingy so should i call them or what do i do? Thanks for the help

Check your current setup (I left my MBP as "3")
go to Utilities > Terminal
After you launch Terminal, the first step is to determine which sleep mode your Mac is currently using. You can both view and change the sleep mode using the Unix program pmset. To see your current settings, type (or, copy and paste)
pmset -g | grep hibernatemode
press 'enter'
You should see something like this:
$ pmset -g | grep hibernatemode
hibernatemode 3
Great, so your machine is using mode 3, whatever that might be. Well, thanks to the documentation for the handy Deep Sleep Dashboard widget, which puts your machine immediately into hibernation mode (so you don’t have to yank all the power sources to invoke it), we can tell exactly which mode is which:
* 0 - Old style sleep mode, with RAM powered on while sleeping, safe sleep disabled, and super-fast wake.
* 1 - Hibernation mode, with RAM contents written to disk, system totally shut down while “sleeping,” and slower wake up, due to reading the contents of RAM off the hard drive.
* 3 - The default mode on machines introduced since about fall 2005. RAM is powered on while sleeping, but RAM contents are also written to disk before sleeping. In the event of total power loss, the system enters hibernation mode automatically.
also, I enabled this:
go to Utilities > Terminal
type in sudo pmset lidwake 0 then "enter"
it will ask for your password. type it in, that's it!
Now, when your computer is sleeping with the lid closed, when you open the lid nothing happens until you press any key ... nice: keeps it off when accidentally opened, like in a backpack?
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.
There are several other lengthy threads on this forum dealing with this issue ...

My MacBook Pro is acting really strange and unusual

Please read my 3 part chronicle named 'The Tribulations of M. B. Pro' Pictures featured at end.
I recently showed an apple techy (in-store) a picture of what my laptop displayed the other day and he said he didn't know but I should bring it in asap, he looked worried and slightly frightened for me. This worried me. I feared for the well-being of my Laptop. He also said I could try wiping it clean and reinstalling software via CD, but tried to persuade me to take it in. Frankly, I wondered if any of you clever gents know if I can do anything myself. I shall tell you all I know, its a long story but the details I think are rather important...
So it all started a few months ago, I was surfing the web on my iPhone and a new window popped up claiming to be the 'police' and I was in trouble for illegally downloading stuff. I regrettably copy and pasted the url onto my mac. D: So it turned out to be fake and tryied to make me pay out and it also tried to give me a virus I think, it said it has encrypted all my files etc. Every time I tried to leave the site a mac popup said are you sure you want to leave and it kept popping up so I couldn't close safari. Eventually it closed, but I was slightly shaken by this dreadful ordeal that we shall from now on call 'The Unworthy Comeuppance', I then downloaded Sophos antivirus software and it scanned to say everything was clean, although it did say 'issues detected but no threats found'. After search the web i concluded this was normal. End of part 1.
Part 2.
From the beginning of The Unworthy Comeuppance my Laptop has, I believe, slowed down considerably. It most certainly has done from 18 months ago when it was new. Putting this issue aside, however, you will be intrigued to hear the odd predicaments that have become of my much loved MacBook Pro. After resetting Safari and restarting my laptop the following day, I lauched safari only for it to present a jumbley scrambled mixed up mess of scary computer badness, I name it Lucifer. It appeared only for 3 seconds or so, enough to make me poo instantly and be sick all over myself. I soldiered on and all seemed to be well, other than the slowness/not very fastness. Weeks went by, all the while I thought my laptop may have been completely normal. However, one day I launched Safari for who else but Lucifer to reappear! The little **** has shown himself a few times since too, 6 or 7 times in total I think. It has never been an inconvenience or disruption, just a worry. End of part 2.
Part 3.
Noticing longer start up times and slower performance, I worry what has become of my laptop since The Unworthy Comeuppance. One day after restarting, a few graphics were slightly odd, some icons on the dock were blocks of fizzy colours and the bar at the top changed to black/invisible. The only way this went was after I restarted it again. In addition to this, sometimes when it turns on it makes a wierd noise. Normally makes that du u uuuu duuuuu noise, but it did this twice. I do not mean the duuuuuuuuu mac sound on startup. I mean the sound of the hardware, du u uuuu duuuuu. Generally applications take longer to load, especially iPhoto, but all apps take a while now, as well as slow start up. All of which has lead me to this exact moment where you are reading this right now. End of part 3.
Fin
I look forward to your suggestions.
Cheers

You don't say which year you have, however...
...there are known problems with the mid-2010 models (see http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US) as well as early and late 15" 2011 models (see https://discussions.apple.com/thread/4766577?tstart=0).
Apple has taken ownership of the problems with the 2010 model but, unfortunately, the free logic board replacement for that model has probably long expired for you - three years after date of purchase.
One the 2011 models Apple has admitted no defect. You'll just have to skim the articles to get an overview of the problems that people are having (usually showing up as screen glitches at first and then going downhill from there).
Good luck,
Clinton

MacBook Pro lid won't close and lock

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