Macbook pro (lion) will not reboot after updating itunes

downloaded itunes update and computer will not reboot. I get grey screen with apple and swirling icon. Have tried turning on and off, and putting into safe mode but nothing has worked. HELP

Actually my MacBook pro is 2011 model! I managed to install Lion on an external disc and start my MacBook from it. Although the internal disc is seen I cannot retrieve my data. Anyone knows how I do that please?

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  • Mid 2010 Macbook Pro battery will not charge after plugging in firewire cable shut down computer

    I have a mid 2010 15" Macbook pro with Lion installed.
    I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
    The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
    I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
    I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
    I have tried resetting the SMC and PRAM, but to no avail.
    When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
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      Model Information:
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      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          201
      Hardware Revision:          000a
      Cell Revision:          157
      Charge Information:
      Charge Remaining (mAh):          3406
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5956
      Health Information:
      Cycle Count:          395
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          11638
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          5
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Battery Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          3
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0100
      Wattage (W):          85
      Revision:          0x0000
      Family:          0x00ba
      Serial Number:          0x00b9468c
      Charging:          No
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    I have a mid 2010 15" Macbook pro with Lion installed.
    I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
    The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
    I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
    I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
    I have tried resetting the SMC and PRAM, but to no avail.
    When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
    Below is my power information.:
    Battery Information:
      Model Information:
      Serial Number:          W0013PVDXBX0A
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          201
      Hardware Revision:          000a
      Cell Revision:          157
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      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5956
      Health Information:
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      Condition:          Normal
      Battery Installed:          Yes
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      Voltage (mV):          11638
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      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          5
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      PrioritizeNetworkReachabilityOverSleep:          0
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      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          3
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
    Hardware Configuration:
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    AC Charger Information:
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      ID:          0x0100
      Wattage (W):          85
      Revision:          0x0000
      Family:          0x00ba
      Serial Number:          0x00b9468c
      Charging:          No
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  • Macbook pro 2012 does not work after update, macbook pro 2012 does not work after update

    After 6 weeks i started my macbook and installed q new update now it has a problem to start and restarts all the time again and again

    Make certain that your MBP is connected to an AC source and is charging or charged.
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    http://support.apple.com/kb/HT3964
    http://support.apple.com/kb/ht1379
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  • HT201210 my ipad 2 will not reboot after the ios6.1 update

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    http://support.apple.com/kb/ht4097
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  • HT3964 I have a MacBook Pro that will not boot up. The apple symbol   Read more: I have a MacBook Pro that will not boot up. The apple symbol is there and a spinning wheel continues to spin. Any options??

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    Reinstall OS X.
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    OR
    Reinstall Snow Leopard without erasing the drive
    Do the following:
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    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
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    EtreCheck version: 2.1.1 (104)
    Report generated 8. dec. 2014 kl. 20.05.45 CET
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 4:2:9
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 249.20 GB (195.10 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
    User Launch Agents: ℹ️
      [running] com.spotify.webhelper.plist [Support]
      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Program (/Applications/Dropbox.app)
      Spotify Program (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Support]
      ViewRightWebPlayer: Version: 2.3.0.4 [Support]
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Safari Extensions: ℹ️
      Extensions: No such file or directory
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          13% mds
          11% WindowServer
          0% fontd
          0% AppleSpell
          0% Dropbox
    Top Processes by Memory: ℹ️
      228 MB com.apple.WebKit.WebContent
      193 MB Safari
      112 MB softwareupdated
      107 MB Microsoft Word
      94 MB Preview
    Virtual Memory Information: ℹ️
      617 MB Free RAM
      1.82 GB Active RAM
      869 MB Inactive RAM
      724 MB Wired RAM
      2.67 GB Page-ins
      74 KB Page-outs
    Diagnostics Information: ℹ️
      Dec 8, 2014, 04:04:13 PM Self test - passed

  • HT1338 how do I boot a MacBook pro that will not shut down

    HOw can I reboot shut don MacBook pro that will not shutdown, please help.....?......

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