Macbook Pro Login Loop

At the login screen, I type the correct username and password like always. It accepts it, loads until the blue screen, then loops back to the login screen. Does anyone know what I can do to fix this, or if I should call support or bring it to the apple store?

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Similar Messages

  • Macbook Pro Login Problem

    My issue is that sometimes when I try to wake the computer from sleep mode, the computer will take about 2 to 3 minutes for the login screen to come up. I was wondering if anyone else has had this problem and what to do about it. This has happened in Leopard and Tiger and I have had fresh installs of both, and it still does it.
    Thanks for the help.
    Macbook Pro 2.4 Ghz
    2 GB Ram

    Check for software and firmware updates first, if all that is in order try a SMC reset.
    1. turn your mac off
    2. remove power cord and battery.
    3. hold the power button down for a good 10 seconds.
    4. put the battery and power in again.
    5. restart and see if it worked.
    You could also try a PRAM reset.
    Turn on your mac and immediately after the startup sound hold down the OptionAlt+PR keys.
    Do this until you heard the startup chime a 3rd time then let go and let it boot.

  • MacBook Pro login nightmare!!!

    Hi,
    I am having a huge problem with my MacBook Pro.
    When the login screen appears and i put my password in, it is not accepted.
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    3. Before you ask i am definite that caps lock is off and i am typing correctly.
    4. in 48 hours of searching, i have not found a single thread on any mac discussion forum that talks about this. i have been to both the Apple store in sydney and an authorized reseller and the staff there where dumbfounded (i have the next available appointment at the genius bar but that is 5 days away and really need my laptop for work in the next 2 days at least.)
    Reformatting the computer is really not something i want to do, i have so many things on there that i require of work, some are backed up on external HDD's, some are not.
    Thank you very much in advance for reading this and for any light you can shed on the issue.

    Welcome to Apple Discussions!
    I once had a similar problem--my iBook would not recognize my password and would not allow me to log in. Apple determined that the OS had become corrupted and I ended up having to reinstall the OS. This happened when I was trying to change the password on the last day of Applecare.
    Do you have access to another Mac? If so, it might be prudent to see if you can use FireWire Target Disk Mode to retrieve any files you do not have backups for.
    Once your data is safe, you may want to try reinstalling the OS. I don't think the Archive and Install option is specifically available any more, but I think you can reinstall the OS without having to reformat and restore your data. However, I'm not certain how best to do this, except that it would be prudent to have all of your data backed up in advance.
    Good luck!

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  • How do I reset my password on my MacBook pro login

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  • Want to change my MacBook Pro login wallpaper.

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  • Login loop on MacBook Pro

    Right after I login, my wallpaper loads, and I see my dock for a few seconds, then, it goes back to the login window. This repeats over and over again. Never giving me access to anything on the computer.
    I had looked up a similar problem for prior OS's, related to launchservices plist, but I can't seem to find the same file in 10.6?

    That was an old profile. This is on a new MacBook Pro that had Leopard, and upgraded to Snow Leopard. It was running for a few days fine with Snow Leopard, then one day, it went to sleep, and wouldn't wake up. Upon restart, this resulted (constant loop).
    I was able to have the computer start up by removing ALL of the com.apple.xxx.plist files in ~/Library/Preferences, but now, the entire computer is SLUGGISH, as in, not usable sluggish. It is fine when starting up from external hard drive. I think I'll just backup my user folder and erase and reinstall.

  • Login loops on Macbook Pro

    Hi ,
    I m having a new issue with my Macbook Pro - at ten minute intervals, the machine re-enters the login screen and prompts me to login again.
    I have OS X version 10.8.2 The only recent events of note are ..yesterday, I removed Onyx - the Mac cleaner by right clicking and selecting move to trash (on the advice of internet forums). Onyx no longr worked with this version of OS, I believe.
    The other event was my 12 yr old recently hacked into the Macbook without my knowedge and re-badged the Macbook as Jonny's Macbook Pro, instead of Daddys Macbook pro. This latter incident, which resulted in a firm ticking off, is freaking me out as my son said he accessed KeyChain which he tells me is a repository for system passwords. Tell me please that's not the source of this issue. Im also concerned of cyber attacks and whether some cyber criminal has accessed my system.
    I have Time Machine running well and have a month's worth of full backup so could effect a restore if needed.
    Thanks in advance.

    That was an old profile. This is on a new MacBook Pro that had Leopard, and upgraded to Snow Leopard. It was running for a few days fine with Snow Leopard, then one day, it went to sleep, and wouldn't wake up. Upon restart, this resulted (constant loop).
    I was able to have the computer start up by removing ALL of the com.apple.xxx.plist files in ~/Library/Preferences, but now, the entire computer is SLUGGISH, as in, not usable sluggish. It is fine when starting up from external hard drive. I think I'll just backup my user folder and erase and reinstall.

  • Black screen and looping after installing and updating Mountain Lion on Macbook pro 2011 13 "i5 2.4Ghz

    After first installing the new Mountain Lion upgrading Lion on my Macbook Pro was a little slow, so I decided to format and install Mountain Lion via a thumb drive. After installation on my Macbook Pro was restarting all the time and showing a black screen with codes on the screen. I decided to reformat and reset the PRAM, and that seems to have worked. Occasionally a black screen appears with the codes and my macbook restarts again. Last night I updated the Mountain Lion and error and looping retornartam. I thought I had lost all my works, do more entered in the login screen. I turned off my macbook, went to sleep and this morning I called and finally worked Do not know what's going on in my friends' macbook not occur this problem. The macbook them is the 2011 13 "i5 2.0Ghz and another 2010 and they both work perfectly with the Mountain Lion.
    Below is the error that occurred this morning after login.
    Interval Since Last Panic Report:  1690 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    67D1DCE1-6759-7BF0-6682-40BCBB09D01B
    Thu Sep 20 07:24:10 2012
    panic(cpu 2 caller 0xffffff80206b7bd5): Kernel trap at 0xffffff8020687d02, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x00007ccd02000009, CR3: 0x00000000228a6000, CR4: 0x00000000000606e0
    RAX: 0x00007ccd02000001, RBX: 0x000000000000003e, RCX: 0xffffff8020cbd000, RDX: 0x000000000000003e
    RSP: 0xffffff8110da3720, RBP: 0xffffff8110da3740, RSI: 0xffffff8031ef80c8, RDI: 0xffffff8020cbd000
    R8:  0xffffff8031ef7750, R9:  0xffffff8031ef0438, R10: 0xffffff8020cbcc20, R11: 0xffffff814c6e0000
    R12: 0xffffff8033b0ec00, R13: 0xffffff8033b0ecb0, R14: 0x00000000000000c1, R15: 0xffffff8031ef0438
    RFL: 0x0000000000010296, RIP: 0xffffff8020687d02, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00007ccd02000009, Error code: 0x0000000000000002, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8110da33c0 : 0xffffff802061d626
    0xffffff8110da3430 : 0xffffff80206b7bd5
    0xffffff8110da3600 : 0xffffff80206ce4ed
    0xffffff8110da3620 : 0xffffff8020687d02
    0xffffff8110da3740 : 0xffffff802065f445
    0xffffff8110da38a0 : 0xffffff8020681b58
    0xffffff8110da3bf0 : 0xffffff802065e1b4
    0xffffff8110da3c50 : 0xffffff8020a52e4f
    0xffffff8110da3d40 : 0xffffff8020a53052
    0xffffff8110da3d70 : 0xffffff7fa1e35434
    0xffffff8110da3de0 : 0xffffff7fa1e2412f
    0xffffff8110da3e10 : 0xffffff7fa1e33afe
    0xffffff8110da3e60 : 0xffffff8020a3181b
    0xffffff8110da3ea0 : 0xffffff8020a3133e
    0xffffff8110da3f30 : 0xffffff8020a2d2d0
    0xffffff8110da3f70 : 0xffffff8020a31e99
    0xffffff8110da3fb0 : 0xffffff80206b26b7
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD3000Graphics(8.0)[EAD976F9-7469-3F17-AB8E-6A039213 8DCB]@0xffffff7fa1e06000->0xffffff7fa1e67fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7fa0caf000
                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa11fc000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa11b9000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C54
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x0000000020400000
    Kernel text base: 0xffffff8020600000
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 22884276012
    last loaded kext at 22356664762: com.apple.driver.AppleMikeyHIDDriver          122 (addr 0xffffff7fa1d76000, size 20480)
    loaded kexts:
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDAHardwareConfigDriver          2.3.1f2
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.AppleIntelHD3000Graphics          8.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleBacklight          170.2.3
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.iokit.IOBluetoothUSBDFU          4.0.9f33
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleMikeyDriver          2.3.1f2
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0
    com.apple.driver.AppleMuxControl          3.2.11
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyEventDriver          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.driver.AirPort.Brcm4331          602.15.22
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleUSBUHCI          5.2.5
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.driver.AppleThunderboltEDMSink          1.1.8
    com.apple.driver.AppleThunderboltEDMSource          1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.1.1
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.1
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
    Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
    Is there a hardware problem?
    thank you

    Before you upgrade, make sure all your software supports it based on post July, 25, 2012 reports on
    http://roaringapps.com/apps:table
    Reports prior to this date are unreliable, as they are likely with beta releases of Mountain Lion to developers. Other pitfalls to realize include:
    https://discussions.apple.com/docs/DOC-3761

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    you may have missed a step:
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  • Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?

    Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?
    thanks,
    Simon

    First question that I am not clear on your answer about: Is the Apple ID itself a valid email address, and the same one that you have as your Primary email address on your account? If the actual Apple ID is not an email address, then that is why you are not able to sign on to iCloud or to verify it....it must be an email address.
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    Check Manage your Apple ID to make sure that your Apple ID/Primary email address is verified.
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    http://support.apple.com/en-us/ts2570
    Regards,
    -Norm G. 

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    Hi r,
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