MacBook Pro lot of problems!!!

Hi, about 5 months ago my magsafe charger stopped working. The machine would show fully charged at any percentage. Apple replaced the charger and not, 5 months down the line its stopped working again! The LED stops and the charging says completed. The fan is spinning at possibly the fastest it could go, the heat is rediculous. The machine was on for about 30 mins just doing basic tasks and I left for 5 minutes and come back to a buring hot machine, i had to instantly turn it off and leave it as it was so hot to touch. The start up time usually takes about 4 minutes and then apps crash, unresponsive? simple finer is running for some reason, there is no spotlight anymore and there is no shutdown option on the apple menu.

Install istat menus:
http://bjango.com/mac/istatmenus/
Open Activity Monitor to ALL PROCESSES and set %CPU to display values in a descending order.
When the MBP gets hot, post images of both for inspection.
Also run an Apple Hardware Test:
http://support.apple.com/kb/ht1509
Ciao.

Similar Messages

Macbook pro touchpad/curser problems.

macbook pro touchpad curser problems. typing randomly jumps to wherever the curser is resting at the time. unbelievably maddening. multiple devices same all have same problem. hard to believe we cannot find anything on the apple site about this. MANY complaints outside of this site on this issue... clearly a touchpad/battery design flaw being ignored by Cupertino. during the writing of this post, the curser jumped randomly and started typing in a different location six times. IMPOSSIBLE to use as a word processor since typing becomes quite frustrating. HELP. any ideas? Fanboy and shareholder. three macbook pros in the house...all the same problem. (please do not offer separate keyboard as solution...this is a laptop, not a Surface Pro...)

Go step by step and test.
1. Restart
2. Shut down the computer.
    Clean the trackpad with moist not wet microfiber cloth.
    System Preferences > Point & Click
    Try turning off three finger dragging and then turning it on after testing.
3. Is there any Bluetooth device nearby with failing batteries? If so, replace the batteries.
4. Reset PRAM:   http://support.apple.com/kb/PH14222
5. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
6. Close all windows and quit all applications.
    Click the Spotlight -the magnifying glass icon- in the menu bar. Enter Disk utility in the box.
    Select Disk Utility from the drop down. When the Disk utility window opens up,
    select Macintosh HD, then First Aid.
    Click Repair Disk Permissions button.
    Ignore the time remaining estimate.

My 15" macbook pro have big problems identifying and connecting to my wireless network

my 15" macbook pro have big problems identifying and connecting to my wireless network. I have no problem connecting to my neighbour´s. Also I have a 13" macbook pro, a 13" macbook, 2 ipads and 3 iphones (3, 4 and 5) and none of these have any problems connecting to my wireless. My 15" is running Mac OS X 10.7.5, has a 2.66 GHz Intel Core I7 proc and 8 GB Ram

Hi Frodey,
Thanks for using Apple Support Communities. This article has steps to take to troubleshoot connecting to a wireless network and may help:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
- Ari

2012 MacBook Pro Intel i7 (purchased May 2013) constantly drops airport connection. My 2006 MacBook Pro has no problems connecting and staying connected.

I received a 2012 MacBook Pro INtel i7 for my birthday this May 2013. It constantly drops my airport connection. My ancient 2006 MacBook Pro has no problem connecting to airport, nor staying connected. I've had to write this message several times as I keep losing the airport connection and have to reconnect. BTW: I am less than five feet from the airport base.
Thanks for help.

After trying all of the above the suggestions, the problem returned as before. However, after digging some more I discovered that the issue appears to lie with the 10.4.10 version of the Mac OS; when I checked the software log under the system profiler I noticed that I had installed that update at about the time my Airport problems began. Apple then quietly released a v 1.1 combo update to 10.4.10 on July 2nd, which once installed appears to have resolved the problem. You can find the download at http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html
What's curious is that originally Apple listed that the v 1.1 combo update resolved some issues with RAW image data, and some sound problems, which don't seem to have anything to do with Airport.

MacBook Pro 13" - Several Problems

Hi, I am still pretty new to Macs, since having PC's all my life.
I purchased my first mac, MacBook Pro in September of 2009.
Since then, I have had a few problems. While using the MacBook just checking email for example, the MacBook will become extremely hot, enough that I cannot even have it on my lap, or lay my hands on it. Another problem I am having, is when I am closing the screen to put the MacBook to sleep, I have to force the screen down a little, because it gets stuck, when I do force it, It makes loud cracking noises, like I am breaking plastic. Lastly, I am having several problems with the whole operating system. ( I have Snow Leopard) Many of my programs do not work on the MacBook, such as Photo Booth, None of the effects work, and sometimes the camera does not even turn on itself. While watching a DVD, if I pause the DVD, or rewind, etc a lot of the times the computer will freeze, and I have to force shut the program. When I do open DVD player again, it tells me there is no DVD Drive, so I have to restart the computer. These Operating system problems are persistent, and I have had to format my harddrive a few times and re-install the operating system.
Is there something I am doing wrong? Or is this a Apple Store problem, and I should bring my MacBook Pro in ASAP?
Thank You.

I should bring my MacBook Pro in ASAP?
That's what I'd do. BTW, make an appointment first (you can do it online).

MacBook Pro 2GHz heat problems

Hello!
I just bought a MacBook Pro 15" 2GHz non multi-touch (before 1 week). I was so frustrated for not being able to buy it easy from my country but the pain was worthy I thought. Now after some work with it I notice it is very hot. I downloaded iStatPro I looked at the temperatures.
The processor usually stays at 55 to 60 celsius. When I do normal work it sometimes came up to 80!?!
When I am at my desk browsing I notice that the wood (or other stuff I don't know the english word) of my desk is being deformed because of the temperature.
I tried contacting the services via email but no one answered me in a couple of days.
So I have these questions I like being answered.
What is the normal idle temperature?
What is the normal operating temperature?
Is there a way to fix the problem in service or other way?
And is there a way to notify Apple that the local re-sales are making not a good name for Apple by being incompetent and slow?

Welcome to Apple Discussions!
There are a couple of things that you can check if you are concerned. If the surface of your desk is being deformed by the heat, it sounds to me that your mac is running too hot. I have mine on my lap now, and it is just mildly warm.
Run the extended version of the Apple Hardware Test. This is on Install Disc #1 of the gray discs that came with your computer. You hold down "D" to boot to the test--instructions are on the disc and the screen that comes up. This will test several things including the fans and the thermal sensors. If there is anything wrong, you will get an error code, which is indicative of a hardware problem.
The other thing that can happen is that some process will run amok in the background and hog the CPU and generate heat. The way to look for this is to open Activity Monitor, in the Utilities folder in your Applications folder. Set the top box to show "All Processes" and the lower bar on "CPU". Then look at the CPU column and see if you can find some process running that shouldn't be that is using 50% or more of the CPU. If you do, highlight it and quit it. One example of a process that often causes problems is a printer process, but it could be just about anything. If you find such a rogue process, quitting it should bring down the temperature.
Also look at the two boxes showing CPU Usage. Under light use, these boxes should be mostly black. If you see a lot of green or red, something is going on.
Here are the temperatures for my MBP with 5 applications open:
CPU A 52℃
GPU Diode 58℃
GPU Heatsink 51℃
Heatsink A 52℃
Heatsink B 41℃
Enclosure Base 32℃
Mem Controller 43℃
Airport Card 53℃
Left Fan 2000 RPM
Right Fan 1995 RPM
One more thing to check--is the battery very hot? Mine is warm, but not hot--I can easily hold my hand on it. If yours is very warm, it might have a problem. As it happens, there were a number of defective batteries shipped.
I am not familiar with how to contact Apple in your part of the world. If you are unhappy with the service you are receiving, you could always write Apple at their corporate office:
Apple
1 Infinite Loop
Cupertino, CA 95014-2084
USA
Good luck!

MacBook Pro Trackpad: Clicking problems

I have a MacBook Pro, (15 inch, Late 2008) and have always had fairly significant issues with the trackpad. It only registers clicks about half of the time. I have experimented with all the trackpad settings and "tap to click" also fails to register consistently. I usually have to press very hard, after the trackpad depresses for the click to register in the OS. I've continually experienced this problem in Leopard, Snow Leopard, and now Lion.
I've read that a lot of other people have had similiar issues with their trackpads over the last 3 years, but I've never heard about any fix or remedy. My trackpad does depress just fine, so I don't think that the trackpad screw would need to be adjusted at all. An external mouse registers clicks 100% of the time, so it isn't a software issue. I've heard that some people's ribbon that connects the trackpad could be loose, but I'm nervous to open it up and mess around with it.
I click with the side of my thumb--as most other people do. However clicking with my index finger also fails to register clicks, so I don't think it is a "accidental input" issue or a multitouch issue.
My girlfriend has the exact same model of Macbook Pro. Same year, same season, exact same specs. Her trackpad works perfectly.
I brought the computer to a Genius Bar, and the "Genius" said that it was just fine and somehow magically got it to register his clicks. I think maybe he had a sercret Magic Mouse under the table. I left bewildered and defeated.
Maybe I should just navigate via keyboard...

Don't worry about what the 'Genius' had to say most are just Apple grunts, slugging it out in the trenches.
If you are out of warranty / AppleCare then I would suggest finding an authorized independent Apple repair company. Go there, get a ridiculous quote (most likely) then ask around and find a local computer repair shop. Any place with "Apple Authorized" is basically like dealing with Apple.
You could also ask another 'Genius' or a 'Super Genius' (ie Manager.)
I promise you are not alone.
I have killed keyboards and trackpads with the following:
- A glass of Merlot.
- A glass of water
- Another glass of water
- A dog, knocking the laptop off the couch and to the floor.
I could continue, but seriously. Don't get up. The other option is to get a bluetooth mouse. Personally I love mine.

15" macbook pro unibody display problem

I just got a new 15" unibody MacBook Pro this past Thursday and am having issues with my display as well. I get these horizontal bands across the screen. It has happened about a half a dozen times since I got the machine. Only a reboot will make them go away. I did have third party RAM installed (Kingston). Could this be the source of the problem?
Message was edited by: Moderator

I just bought a MAC book pro 15 inch a week ago and the video had some big wavy lines. I am assuming this is the same issue you are talking about. I looked online and don't see too many 15 inch people complaining about it. I did see some 17 inchers complain. They have a firmware update for the 17 but not the 15.
I took my 15 incher back and they gave me a lot of crap for it. After some fighting they decided to exchange it for another one. I have it but am nervous to open the package. They told me if I open it I can't exchange it. They say I will have to send it in for repair. I don't want to send my crap off especially if it is brand new. I am considering taking it back for a cheaper mac book.
When I complained they went to a display model and it was doing the same thing. So you guys are complaining of the same issue as I had and the demo had it too. I have not seen anything from mac about this.
Not sure why I posted this maybe I was hoping someone could tell me good news. It kind of ***** I have paid 2700 for a computer that I am nervous to take out of the box.
I wish I would have just bought an older Gen. My G/F has an older gen for like 3 years and had no issues. I had one for a week and exchanged it back already.
They ran some diagnostic on it that said it passed but it was obvious there was a problem.
I am really disappointed.
Should I open it and be stuck and take my chances or should I take it back and get a mac book and save 1200 bucks?

New MacBook Pro Image Related Problems

Hello,
I see that there are already a lot of issues centering around networking problems with the new MacBook Pro. I would like to add mine to the list (I will be opening a ticket with AppleCare after this post).
I work for an educational institution, and one of the things we need is imaging capability to restore a notebook/computer to a "clean" state.
This has worked fine for all of our previous MacBook(Pro)s and desktop systems.
The new MacBook Pro is a big problem.
1. It won't netboot (yes, I've created a new netboot image with the base image from a new MacBook Pro). Bootup dies, and sits there with an AppleYukon2 rcv ring overflow message being repeated.
2. After being imaged with a 3rd party application (Casper), it won't communicate properly with Apple servers (roughly 1MB/Sec on a Gigabit network). Console log reveals an AppleYukon2 rcv ring overflow error message being repeated. Oddly enough communications with Windows servers is GREAT! But SMB file transfers between Apple servers ends up with the same AppleYukon2 error message.
3. After being imaged with APPLE'S DISK UTILITY, I get the same results as the 3rd party utility.
I would like to know if anyone else who is working with disk imaging is have the same problem with the new MacBook Pros.
Has anyone else experience AppleYukon2 error messages with a rcv ring overflow?
Thanks,
Josh Nudell
IT Manager
iMac, MacBook(Pro), MacPro, Xserve Mac OS X (10.4.10)

1. It won't netboot (yes, I've created a new netboot
image with the base image from a new MacBook Pro).
Bootup dies, and sits there with an AppleYukon2 rcv
ring overflow message being repeated.
. After being imaged with a 3rd party application
(Casper), it won't communicate properly with Apple
servers (roughly 1MB/Sec on a Gigabit network).
Console log reveals an AppleYukon2 rcv ring overflow
error message being repeated. Oddly enough
communications with Windows servers is GREAT! But
SMB file transfers between Apple servers ends up
with the same AppleYukon2 error message.
. After being imaged with APPLE'S DISK UTILITY, I
get the same results as the 3rd party utility.
I would like to know if anyone else who is working
with disk imaging is have the same problem with the
new MacBook Pros.
Has anyone else experience AppleYukon2 error messages
with a rcv ring overflow?
YES, We do.
Brand new MacBookPro 17". Everything fine as standalone.
We plug it in our 1000BaseT (Gigabit) LAN. Transfer speed drops dramatically after about 30 seconds. Our 300MB test file transfer takes approx 90 minutes, not 30 seconds as usual. No error messages to the user, just an extreme slowness. Digging with console, we notice a repeating line (every second or two): "kernel[0]: AppleYukon2: 00000000,00000000 skgehw - cppSkDrvEvent - SKDRV_RXOVERFLOW: rcv ring overflow ", and sometimes this one: "AppleYukon2: 00000000,00000000 sky2 - RX ring overflow -- dropped a packet" or "AppleYukon2: 00000000,00000000 sky2 - RX ring overflow -- dropped 2 packets".
There is an option to stop the problem: we slow down to 100BaseTX the Eth speed (Network/Ethernet) and everything works, at moderate speed.
Oddy enough, if we: a) plug in or plug out a USB peripheral (as a card reader); or b) plug in or plug out a FireWire peripheral (as an external disk); or even c) mount or unmount a connected FireWire external disk; then the speed arises and console stops to get the error lines. Anyway the good effect lasts for 30 secons, then again in the mess. In short, if you repeatedly plugin/plugout you can transfer files.
For sure we will ask Apple, this is our situation at the present time.
MacBook Pro 17" Mac OS X (10.4.10)

Macbook Pro Overheating/Fan Problem

Here's a thread I posted on my World of Warcraft guild's forums. I'm reposting it here for additional suggestions. Please ignore the WoW jargon if you're not familiar with the game, but be aware that a "raid" is a situation where graphic intensity is at a high within the game, and can be particularly taxing on a system. Also note that WoW is 4.5 years old, and should not be all that taxing overall on a Macbook Pro compared to newer games.
My Macbook Pro runs hot. In fact, almost all MBPs run hot, hotter than your average notebook computer. The norm seems to be 150-160 degrees during high activity situations (games, compressing video, etc.) However, mine is running even hotter. Last night during the raid, it was peeking at around 174 degrees. Bear in mind that I was playing with all settings minimized, but at full resolution 1400 x 900 or whatever it is.
Now the real problem. Two nights ago, after extended WoWing, a fan on the right side of my computer (or what sounded like a fan) started to sound like it was making contact with something else in the computer, creating a light buzzing noise. After a few minutes, this noise had escalated to a full-blown, really-annoying buzz. I exited WoW, shut down the computer, and started it again after about 10 seconds. Buzzing sound was gone, fans back to normal. Decided to watch Lost on ABC.com, which got the fans going a bit, but not nearly to WoW levels (WoW levels being 4500-6000 RPMs, it's idling at 2000 RPMs right now.)
Last night, during the raid, it happened again. If you were in my 20-man raid, you heard it for yourself over my vent mic. I restarted WoW twice during the raid, but after only a few minutes the sound came back. Had to use a frozen pizza in a plastic bag as a cooling pad. Computer was running much cooler (163-165 degrees, normal for WoW on my computer) but the sound persisted. Turned off some addons, capped the frame rate at 20 fps, sound persisted. After the raid, restarted my computer, buzzing was gone, decided to watch more Lost and the buzzing hasn't been back since. I suspect it will be back during Sarth 3D tonight.
Comp specs:
Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
SMC Version: 1.16f10
GPU:
Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: NVIDIA (0x10de)
Computer was purchased in June 2007. Upgraded to 4 gigs of RAM around Xmas. In the Fall, the computer was sent in to have the logic board replaced, because the video card died. They replaced it with another 8600M GT, a card notorious for overheating and dying. Both Apple and Dell provided free extended warranties for computers using the 8600M.
Any suggestions?

Welcome to Apple Discussions!
You might want to run the extended version of the Apple Hardware Test, just to rule out any physical problem with the fan, such as a dying bearing or something like that.
That said, it sounds more like there is a physical interference of some sort. It may be when the Mac gets hot, the geometry changes just enough that a fan blade could start rubbing on the housing. Or possibly there is something caught in the fan blade, like the leaf in my Dodge truck's AC fan that makes noise whenever it is turned up high.
I don't play WOW myself, but I understand that it will make the Mac run hot, and at 6000 RPM, the fans will get a lot of use. There's always the possibility that they might wear out sooner because of that. It's probably a good idea to run the AHT every so often to check for signs of premature failure.
Good luck!

Does any one else with a mid 2012 13 inch macbook pro have this problem?

I took my computer in for repair last year having this problem and the problem has started again. I don't know why this happens because I am very carefull with my laptop and never use it on my lap. I also have a shell case on the computer and put this in a laptop sleeve. Also, have friends that abuse their laptops and have the same model as me and they have never had this kind of issue. My software is up to date so I don't think thats a problem.
Model: Macbook Pro 13 inch Mid 2012
I purchased this in June 2012 and do not have apple care so if someone can tell me how much the repair for this problem will cost that would be great!

That looks like a GPU or display problem. Make an appointment at an Apple store genius bar. The evaluation will be free regardless of warranty status. You will be told what repair costs will be, which you may accept or decline.
Bring the image with you just in case the MBP starts to behave it self in front of the technician.
Ciao.

Could these (MacBook Pro) keyboard/trackpad problems be Leopard related?

My (MacBook Pro's) keyboard and trackpad stop working every couple of minutes. And then suddenly comes back. The capslock key and it's LED is also not responding anymore when it happens.
Could this be a software thing? I'm about to send this MacBook Pro back and get a replacement, but that would be kind of pointless if this is a software problem caused by Leopard.
Anyone in the same situation?
S.

I have a MacBook Pro running 10.4.11, and mine started out having the exact same problems:
First, the keyboard took 2-3 minutes to be recognized after waking from sleep. Then, a few days later, the keyboard and trackpad would quit unexpectedly during use, took a few minutes to start working again. Then it went off a cliff from there. For the past 5 days, my keyboard and trackpad are not working whatsoever, I've tried all of the suggestions I can find online, nothing works. From the moment I startup, to the moment I shut down (thankfully I have a wireless Mighty Mouse) neither of them are recognized. I've had it on for 8 hours straight and it still didn't recognize the keyboard or trackpad. They don't show up in the system profiler under the USB section, and on top of that the on screen keyboard only types in lowercase, nothing happens when I hit the shift or Caps Lock key on the on screen keyboard.
I called Apple 4 days ago, they said that this is a priority issue and hope to have a fix out within a couple of weeks...yes...a couple of weeks, they said that they had the fix, and were just waiting on patents to go through (you have to be kidding me right?). Their temporary "fix" is to buy an external keyboard and mouse.
This is not by any means a Leopard only issue, and you can trace posts about this online all the way back to October 1, 2007, well before Leopard was released to the public.
The crazy thing is, if you look at this and don't assume it was caused by Apple, this bug behaves exactly like a virus, and a very well written one at that.
Message was edited by: adapaw

2011 Macbook Pro External Monitor Problems

Hi all,
Looking through some of the threads, it appears that getting macbook pros to work with an external monitors is a big issue.
I've just bought a phillips 27" monitor and I'm having no luck whatsoever getting my MBP to see it. I've tried both HDMI and DVI using Apple's own mini adapters, but no matter I do, the monitor fails to detect any kind of signal and goes into sleep mode.
I occassionally get the blue screen flicker on my MBP as though it's trying to connect, but the monitor does nothing!!
I've tried most of the suggestions in other threads, which relate to earlier OSX versions, but nothing has helped.
I'm running 10.8.4 on a 2.2 GHz Intel Core i7.
If I fire up my Apple TV, I can use mirroring and the monitor displays my desktop no problem, but the picture quality is poor. So I guess the monitor works. I want to use a bigger screen as I use Logic Pro, so clarity is pretty essential when it comes to picture quality.
Any help would be most appreciated.
Best Regards
Phil

Hello Phil,
The following article provides a number of troubleshooting steps that I'd recommend looking into, especially testing with another display if possible, and resetting the MacBook Pro's parameter RAM and SMC.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Cheers,
Allen

Retina Display MacBook Pro image persistence problem.

Hello,
I have recently ( about 3 months ago) bought a Retina MacBook Pro and installed Windows via Bootcamp on it. I unfortunately am used to Windows. Well recently I tried to migrate to OS X and use it more often. Whilst doing so something caught my eyes on the desktop/Screen. There appears to be Ghosting images of the Finder/Safari windows I open which look extremely annoying and terrible for a machine I payed 3000 dollars for. I have contacted Apple support via a phone call and they said they will replace it...the screen...if i brought it and gave it to them myself. The problem is, I live out of the US and I ordered this from a friend that has went there to buy one for me as we both live in Saudi Arabia and the Premium Resellers here sell it for a very high profit rate. My issue is that I live out of the US with a Malfunctioning Laptop worth $ 3,000, and can't send it to Apple as I don't know anybody going there including myself. I have researched and this problem happens only on LG manufactured screens, I have found out mine is also indeed an LG screen via a terminal code I found on the Internet. Is there any way Apple can replace the laptop or the screen from Saudi Arabia as there are premium resellers. The support guy was not very helpful as I was a rare case out of the US and the service of the resellers here said they would like to look at the display, I don't think they would fix it for free...Don't apple devices have an international warranty?
Thanks,

an hour on my MBP by itself (someone else's office, a hotel room, an airplane, my lazy sofa) and my eyes lose the ability to focus --and I'm toast.
Ok, I'll explain why.
First off your iPad and iPhone screen is smaller, thus doesn't reflect as much as a larger display will.
Your other displays are in a static environment where you have reduced the glare or it's been reduced just by chance.
When you take the glossy screen laptop to another location without adequate environmental features to reduce glare imposed (no overhead lights, closed windows, low light etc.) on the screen, thus your getting eyestrain from the glare.
It's caused by the slightly out of focus reflections verses the screen image, your eyes are automatically refocusing between the two images.
Your solution in this matter is to apply a anti-glare film to the laptops glossy screen, unfortunately it's going to cost money and be replaced often as it gets dirty, dries out and peels at edges etc.
Ideally a anti-glare matte screen would be the choice in the first place. I use my Mac for 12 hours a day, 7 days a week and don't have the eyestrain problem anymore.

Macbook Pro Hard Drive Problem - Please Help

My macbook pro had a hard drive failure so I went out and bought a new hard drive and got it to work with the Mac OS, although 2 days later it crashed and now it is not being found when I use the disk utility (Cmd-R), I even ran a hardware test and showed no trouble found.
Should I return this hard drive and get another?
Or is there another problem that is occuring?
I have a Macbook Pro (mid 2012)
Thank You.

I just installed a new ribbon cable for the hard drive...Now I get a new error that is popping a message saying "2003-f", this happens when I try to go to the online recovery (CMD-R). I tried two different hard drives and still won't let me get to the utility.
Someone please help, my mini semester classes have started for my University, and I am stuck with no laptop.
Thank You.

MacBook Pro lot of problems!!!

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