Macbook Pro main keyboard and mouse not working!!! Help desparately needed

Dear anyone!
My the main keyboard and mouse are not working!!! Right now I connected an external keyboard and external mouse to the usb port, and those are working.
What should I do to make the main keyboard and mouse work?
Note that this started to happen when I was using Parallel (Windows on mac)
Any input is GREATLY appreciated!!!
Thanks!

Hopefully someone will be able to recognize what is going on here and be able to help you. If not, are you in Madison, Wisconsin? If so, I believe you have an Apple Store. You can always make an appointment with the genius bar and get help that way. The genius bar is free. Your keyboard problem sounds like some sort of a software glitch to me, and it shouldn't be too hard for someone knowledgeable to fix.
There is one thing you can do which might or might not help, but it is a good thing to do on a regular basis. Go to your Applications folder and find your Utilities folder and then find Disk Utility and drag it down to the dock. Open it and click on your hard drive by brand name in the left column and then on the First Aid tab. Click on "Repair Disk Permissions" and repeat until all disk permissions have been repaired. It might take several times. You can safely ignore the SUID warnings--they are a known issue which will probably be fixed later on. Repairing permissions is something you should always do before and after installing software--it's just good practice and will prevent many problems that can arise if you don't do this on a regular basis.
Good luck!

Similar Messages

  • Does anyone know how to fix my 2010 macbook air the keyboard and mouse not working

    keyboard and mouse not working on macbook air ?

    Hi aaphillylawyer,
    Welcome to Apple Support Communities.
    The article linked below provides some general troubleshooting tips that may resolve the issue with the keyboard on the MacBook Air.
    Mac OS X 10.6: If keys on your keyboard don’t work
    http://support.apple.com/kb/PH6748
    I hope this helps.
    -Jason

  • My imac  keyboard and mouse not working

    On my imac,keyboard and mouse not working,i can't login or do anything,i have tried unplug mains,plug back,hold power botton alt  cmd p and r all at same time for 40sec still nothing,i need help bec i can't use my imac please help

    How about telling us how your keyboard & mouse are not working?  Are both using batteries or are they wired?  If batteries, have you checked and/or changed them?  Keyboard & mouse Apple's or 3rd party?  If you are still under warranty and/or have AC, call them & let Apple deal w/your problems.
    If possible, try another keyboard & mouse? 
    Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.
    ================
    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
    CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
    CLICKY CLICK-----> Help us to help you on these forums
    ***This will help in providing you with the proper and/or correct solutions.***

  • Hi i installed wrong iousbfamily on osx and now my login screen is frozen, keyboard and mouse not working plz help

    hi i installed wrong iousbfamily on osx and now my login screen is frozen, keyboard and mouse not working plz help

    How and why did you install that?  What steps did you take in that process.  I can then help with some steps to undo them. 

  • Keyboard and mouse not working

    both keyboard and mouse not working. I have changed batteries and checked drivers  please help..  thank you
    This question was solved.
    View Solution.

    Thanks for the information, that is exactly what I needed.
    If you are having the enter issue when using the wired KB from your old computer that sounds software related with the blog site.
    What web browser do you use when on that website?
    Connect your wireless equipment back and if you continue to have the issue with the letters repeating then you should inquire about a replacement for what is referred to as "sticky keys".  With it being a new unit this shouldn't be an issue.
    Let me know if you have other questions.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Ultraslim wireless keyboard and mouse not working

    Hi ,  I purchased the Lenovo Ultraslim Wireless Keyboard & Mouse (pn: 57Y4700) about 4 months ago for use with my T60 laptop (which i use with a docking station and large lenovo monitor at work).
    Everything was woking fine until last Monday when I can into work after the weekend and neither the mouse or keyboard worked. I replaced the batteries in both, rebooted the machine several time, switch the USB ports for the nano receiver, but nothing seems to have worked.
    I looked online for troubleshooting options, but did not find anything.
    The mouse and keyboard don't seem to have a "sych" button - if I recall correctly everything worked right out of the box.
    My theory is that the nano reciever was damaged (not sure how) -- but don't know how to proceed:
    can the nano reciever be replaced;
    any other options to troubleshoot;
    any chance that this could be a software problem
    Thanks

    Hi coffee12345,
    Welcome to the HP Forums!
    I have read your post on your wireless keyboard and mouse not working with your desktop, and I would be happy to help you! To begin, I need to ask you a few introductory questions:
    What is the Product and Model Number of your desktop?
    What version of Windows are you using?
    Is this a recent issue, or has it been like this since day one?
    Are you using a USB hub to connect your peripherals or is it directly plugged into the computer?
    Please re-post with the necessary information, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Keyboard and mouse not working correctly after installing Windows 8.1

    I was forced to upgrade my computer to Windows 8.1. My keyboard worked fine until the sytem did a reboot. Numbers on keypad stopped typing and letters were being capitalized when the caps lock was off and the numbers across the top will only type the symbol above the numbers. 
    I looked up this problem and it seems I need to enter UEFI settings and disable Intel XHCI mode. When I get into the UEFI settings I cannot make any selection from the startup menu. Both my keyboard and mouse stop working. 
    Any suggestions?
    This question was solved.
    View Solution.

    Thank you for posting a response. Fortunately, I didn't have to try your solution because the computer resolved itself. 

  • Yosemite update to Mac pro keyboard and mouse not working anymore

    Updated to Yosemite on my Mac pro, worked perfect for about 2 weeks then my keyboard and mouse stopped responding, both keyboard and mouse were replaced and still won't work. The computer turns on but won't respond to the USB mouse &Keyboard. Help

    I have seen 2 out of the 6 mac pro's in my office do this. I am about to go to the apple store to show them.
    When the computer is doing this I have tried using every wired apple keyboard in my office and none of them work. If I try the same keyboards on a windows computer or my macbook they work fine. If I use any non apple usb keyboard they work fine. My problem is if I turn the computer off for a few hours the usb apple keyboard works again so when the computer has been off all night and I pack it up to take it to applecare it is working by the time I get into the store.
    I think there is a small flaw in usb port on the mac pro or the apple keyboard that when heated up from use stops the pins from contacting completely. It might be a manufacturing defect and it might be an unintended problem caused by how apple slightly modifies their USB ports.

  • IMac Windows 8 pro Keyboard and mouse not working!

    I installed windows 8 pro on my new iMac, but I have and a problem: my Wireless keyboard and mouse aren't working with windows apparently because of compatibility issue with apple broadcom built-in Bluetooth windows 8 driver.... Any help?

    Yes I did use Bootcamp for that!

  • Elitebook 8540w keyboard and mouse not working

    Both mouse and keyboard not working in Windows 7 Pro. Was able to connect an external USB keyboard and mouse and got them to work. Any suggestions on resolving the issue?

    Hi WS8216,,
    Welcome to the HP forum!
    Your Elitebook is a commercial unit.  I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Commercial/Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
    In the mean time here is a link to HP EliteBook 8540w Mobile Workstation Support.
    I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • External keyboard and mouse not working in closed clamshell mode

    Hi - can someone help with this strange issue.  Yesterday in closed clamshall everything was working fine. Today I cannot use my external keyboard and mouse.  Note the external monitor does show the screen (after the blue flicker etc), but keyboard and mouse is just not detected.
    Using Mac OS X (10.7.5).  Tried fiddling the "mirror" settings etc in the display preferences but nothing seems to help.  Really annoying....please help

    don't worry - figured it out !

  • Keyboard and mouse not working on boot??

    Hi,
    on boot up, my mouse and keyboard tend to stop working, and when searching around, it all seems to point to editing the xorg.conf. my questions are how to edit the xorg.conf through a live cd? I've gotten as far as mounting the file system, but get an error when using these:
    mount -t proc proc proc/
    mount -t sysfs sys sys/
    mount -o bind /dev dev/
    Could someone possibly walk me through this process?
    thanks in advance!!

    http://wiki.archlinux.org/index.php/Xor … n_problems
    If Xorg will not start, or the screen is completely black, the keyboard and mouse is not working, etc., first take these simple steps:
        * Check the log file: cat /var/log/Xorg.0.log
        * Make sure that HAL has been started prior to running Xorg:
    # /etc/rc.d/hal start
        * Install input driver (keyboard, mouse, joystick, tablet, etc...):
    # pacman -S xf86-input-evdev
    Did you install the appropriate input driver?
    You might still need xf86-input-keyboard and xf86-input-mouse, in addition to xf86-input-evdev.

  • HP notebook keyboard and mouse not working

    Hi
    I spilled tea on my notebook. Now the system boots but keyboard & mouse do not work. Therefore I am not able to
    login at the windows screen. When I hardboot, on pressing esc it goes to boot menu, but then the keyboard stops working
    so I cannot go to safe mode or recovery mode. I also tried pressing F11 to enter BIOS, but it does not work.
    I can however access it via LAN and since I had shared the C drive, I was able to recover the data. Do you have any idea
    how I can restore the system now ? I do not have the recovery disks.
    Are there any particular function keys to press while booting ?
    Thanks a lot for your help

    Thoughts on a Soggy System:
    Have you tried the obvious -- connecting an external keyboard and mouse?  If you are not near a store where you can buy these, you can order them online as a set.  Almost anything would do and Windows 7 and 8 install basic drivers for most keyboards and mice without problems when the system comes online.
    If you have not waited for several days for things to REALLY dry out before attempting to get back onto the system, then you may get away with this yet - if you WAIT for a few days.  Chances are not great, but ... ?
    If you can get the system to a repair shop, it is not terribly expensive to have the keyboard / touchpad replaced -- assuming that is all that is wrong with the system -- and the repair is not a lengthy process.  This might be something you can do yourself if you are skilled, disparate, in a tiny spot on the planet somewhere (without a repair shop), or like these things...
    We can check for part numbers and all of that if you are interested.  You can search for for yourself, too.
    Start at
    Support and Drivers
    Enter your information -- Look along the colum and Click on Manuals.  You are looking for the Maintenance Manual.
    If you do not find it, provide your Exact Product number and I will look for you.
    Locate the Notebook Product Number
    I am pretty sure you are going to have to have some sort of keyboard control over that system to do more than just use the hard drive to do a hard recovery of the data.  You are not at that point until you determine that you cannot access the data through the computer itseslf...
    You can always send the system to HP and have it repaired.  It is not free unless you have the warranty for it - but it is not horrible to do;  HP makes the process pretty easy.  It might be worth checking if you do not have a local option available!
    Contact HP - USA
    Good Luck!
    Kind Regards,
    Dragon-Fur

  • MDT 2013 Keyboard and mouse not working

    I am imaging some older model Acers (Veriton N281G) via USB bootable drive and MDT 2013.  In this model in particular; the keyboard and mouse does not work once the Wizard box pops up.  The BIOS does indeed recognize it and I'm able to select the
    USB bootable drive, but unable to move the mouse or use the keyboard once the wizard appears. All other models including HP and Lenovo work without any issues.
    I've tried different keyboards/mice including PS2 and 2 different KVM's.  I have a separate folder in the Out-of-Box Drivers folder for this particular model and I've imported numerous usb drivers as well as taken them all out and tried without success. 
    I've tried LiteTouchPE_x64 and x86.
    Any suggestions?  Unfortunately, we have many of these Acers in our Exam rooms with Windows XP and I'm needing to upgrade them ASAP.  If it were up to me, I would just replace them all...

    Very weird, I can't tell if this is a PC problem or a driver issue, and if a driver issue, which driver. Which USB controller? which keyboard?
    You don't mention which WinPE version you are using. I would move between the WAIK 3.1 and ADK 8.1 to see which one works/does not work.
    Additionally, I would try booting directly from a Windows 7 or Windows 8.1 install disk (Make USB bootable, and copy the install *.iso contents to the drive).
    Keith Garner - Principal Consultant [owner] -
    http://DeploymentLive.com

  • Satellite C665 - Keyboard and mouse not working

    Hi there
    i bought a Satellite C665 last saturday and now the keyboard and mouse are not working
    it's only been used a couple of times

    Hi
    Are you able to use the keyboard within the BIOS?
    Saying mouse do you mean the USB external mouse or touchpad?
    Are you able to use external USB keyboard?

Maybe you are looking for

  • Java.lang.NullPointerException in MQ adapter in QA

    Hi, My Process like Send the request to ResultsAAA(MQ queue) and Dequeue the msg req from the queue(ResultsAAA) and executing the bpel and we are configured Error Queue for no data.When I test it I got the following exexption in QA,please provide any

  • Can't open my own Photoshop EPS file

    I'm using ID CS3. I created a clipping path on a photo, and from old force of habit, I saved it as an EPS instead of PSD (don't know if TIFFs can include clipping paths). Now I can't open the EPS in Photoshop. I get the "Could not complete your reque

  • Mail signature - attach?

    I don't know has this question been asked before, but I will ask it now (again?); When I insert my company logo in the signature box in the Mail preferences it comes out as an attachment (on yahoo mail and others)! What must I do to have this logo ap

  • "password to unlock your iPad backup"

    Hello,  in attempting to restore my iPad via the iTunes backup, I am asked to enter a password.  But, I do not recall every creating a Backup password.  I tried a few passwords I used to unlock the iPad and the security password but to no avail.  Any

  • Invalid userid/password message

    <p>We're using external authentication (Oracle), when the user'saccount is locked or expired, portal displays generic message"Invalid userid/password", we need to be able to tellthem why their login was denied so they can take the appropriateaction</