Macbook pro Mavericks system totally stop and unresponsible
Macbooks in new OS mavericks can suddenly totally stop work. System time does not go, trackpad does not move the pointer and image on screen freeze. Only reboot by pressing and holding power button help.
This problem is like https://discussions.apple.com/message/23515594 but this is different problem. And look like apple fix problem in discussion by link. But problem, described by me still active. Many peoples face with this problem and all we are waiting fix from apple.
I bought macbook pro retina 13 in december 2013 and this is my first seriouse problem. I really can't work with laptop because any time it can stop. And only hard reboot can help him.
There are demostration https://www.youtube.com/watch?v=f-PVksQ9N8U&feature=youtu.be by user yaya2011.
P.S. Sorry my english, write better who can and i replace my text
Brand new OSX user here; long time Windows user.
I was ready for a new laptop, and thought maybe try a MacBook. After MUCH humming and hawing, I decided to give it a try. I thought dropping $1700 for a MacBook was a little much, but went with it anyway because everyone that uses one says: It's so good; never have issues; so fast and smooth; it just works perfectly.
Anyway, I went with the MacBook Pro 13" Retina, 256gb SSD, 8GB RAM (mid 2014 model; July refresh). For the price I paid, I expected better; definitely not the trouble-free experience I was expecting.
YES, I often do get the system freezes. The mouse would stop responding, the trackpad would do nothing; and the keyboard was unresponsive. It would freeze up for a bit, and then start working again. Sometimes it was for a few seconds, sometimes a lot longer...minutes. I had to do a hard shutdown just once (long-hold power button) because it remained in the non-responsive state and would not come back to life. From all the reviews I've read about video editing, they all said it's pretty decent; and pretty smooth. I've used iMovie to create a video, and it was definitely not smooth. Very choppy; got the colour wheel spinning many, many times even though all pics and video clips were stored locally on the SSD. It was quite frustrating.
I decided to search the freezing issue and found that many with the same system are having the same issue. I'm starting to regret my purchase big time.
Hope it is a software issue and it will be fixed with Yosemite. Fingers crossed.
Similar Messages
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I have a Time Capsule version 7.7.3 (model A1470) which has worked fine for almost 2 years with all devices, Apple and otherwise. As of beginning of this month, March 2015 - no longer works with a new IPAD mini 3 and 6-month old iPhone 6 (both updated as of last night) BUT still works fine with MacBook Pro (Mavericks 10.9.5) and Epson printer XP-600.
On both IOS devices Airport Utility shows the Time Capsule and shows green light connection to internet, but never does the connection. The little status circle just keeps going round and never shows the Wifi rainbow symbol. both devices work fine on other Wifi's. Airport Utility on iPhone actually connects enough to check on Airport base station's firmware 7.7.3 and says it is up to date! but sadly stays on LTE.
Have tried resetting, replugging etc...
Also, tried checking on updates. Nothing shows in Airport Utility. When I try to go to see past updates ~/Library/Application Support/Apple/AirPort/Firmware to see if updated, there is no Airport in the Apple folder?
A mystery...Reset the TC to factory and redo the setup. see details below.
Here is the typical list of things you should try.. and if this doesn't help post again.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer or perhaps it is better using iOS on the phone or ipad currently having issues.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. For iOS the fixed channels particularly for 2.4ghz has helped.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place makes for poor networking. If the TC is main router it will not be an issue. This is a problem for a TC in bridge mode.
If this is of no help.. what modem do you have? What function other than modem does it have.. ie none or router??
How is the TC connected into the network? What function does it have? Router or bridge for example.
Post a few screenshots of the setup. -
After installing Maverick on my macbook pro, imessage on my ipad and Iphone stopped working properly.
What I get is a RED exclamation and "Not Delivered". It happens even if i resend it over and over.
I have made sure that the 3 devices all have the same settins in iMessage.
I have made sure to try doing it from the same network and from the cell provider network.
I have tried rebooting all three devices.
The only way to get it to work on my iphone and iPad is to dissable it in Mavericks on my MacBook Pro.
Is this a "feature" of the new OS?Hi,
On the iOS devices remove the Apple ID.
Set the device in to Airplane Mode (this breaks with the server)
Start with the iPhone to add back the Apple ID - only after you see the iPhone Number is Verified.
The Restart the Mac Version
Accept the pops ups that state what the iPhone is using.
Do same on iPad.
8:31 pm Wednesday; April 2, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I have a macbook pro core i7 mid 2012
And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve this problem and thank youIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
I am new to this but need help. Lion and iCloud have never worked on my desk top or MacBook Pro. Slow or Stop! Is there any way to fix the problem?
We need more information. I'm not sure what you mean by both Lion and iCloud have never worked.
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have a macbook pro the fan wont stop running the keyboard light is not working and the it wont charge all happened all of a sudden what to do please.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, you may have to take the MBP to the Apple Store to have it checked.
Best -
Hello,
I'm trying to run Bootcamp on my 15" Macbook Pro (Maverick). I have 60 gig available on my computer's hard drive and have 250 gig on a separate hard drive that I have attached, which is single partitioned (MS-DOS FAT). It keeps saying "The startup disk does not have enough space, you must have 28 gig of free space available" Does anyone know what I'm doing wrong? Any help would be much appreciated.Thanks for the advice Bob The Fisherman. I'm just reading what turbostar has kindly written and it appears that perhaps, if I take advice from you both, I need to free more space up on the computer's hard drive?
With the external hard drive; would it be advisable to defragment? Know of any defrag freeware for Mac OSX?
Many thanks to you both. -
My MacBook Pro was purchased 7/2010 and I haven't updated the operating system. Can I go right to Mountain Lion, or do I need to do others first?
Assuming your computer can handle it, you can go straight to Mountain Lion (10.8) via the App Store.
Apple - Upgrade your Mac to OS X Mountain Lion. -
New Time Capsule will not back up my 2009 MacBook Pro. I can see and find my last back before Mavericks but cannot backup. The TC will not allow me to delete or start a new backup disk. My 2024 MacBook Air did the same yesterday but today it backs up.
Seems to be working now. I left the MacBook on all morning trying to back up and now works.
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MacBook Pro with 4GB of memory and a 2.3 GHz Intel. No other program running other than Preview.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;/Apple|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find .??* -type d -name *.app -prune`; Pm "Hidden apps"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I just purchased a new macbook pro, I transfered files from my old damaged macbook pro using an external case and the original HD. Safari will not open, and shows a message of "quit unexpectedly"
Process: Safari [3180]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.4)
Build Info: WebBrowser-7534057004000000~7
Code Type: X86-64 (Native)
Parent Process: launchd [135]
Date/Time: 2012-08-17 05:41:01.380 -0700
OS Version: Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report: 16209 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 27
Anonymous UUID: A973086A-14E1-4BBA-9C64-CD98A4D5A970
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[3180]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff9664af56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff91c7fdee objc_exception_throw + 43
2 CoreFoundation 0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010debfc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff96641fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8fed3f73 loadNib + 322
11 AppKit 0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff9014406f NSApplicationMain + 398
15 Safari 0x000000010e0c2806 SafariMain + 166
16 Safari 0x000000010deacf24 Safari + 3876
17 ??? 0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8bbabce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff93e887d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff93e79a7a abort + 143
3 libc++abi.dylib 0x00007fff97da27bc abort_message + 214
4 libc++abi.dylib 0x00007fff97d9ffcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff91c80249 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff97da0001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff97da005c std::terminate() + 16
8 libc++abi.dylib 0x00007fff97da1152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff91c7ff0a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010debfc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff96641fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8fed3f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff9014406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010e0c2806 SafariMain + 166
24 com.apple.Safari 0x000000010deacf24 0x10deac000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bbac7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ed4478a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8ed4331a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bbac192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff93e88594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff93e89b85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8bbaca8e pread + 10
1 libsqlite3.dylib 0x00007fff90b5ace5 unixRead + 69
2 libsqlite3.dylib 0x00007fff90b56c33 sqlite3BtreeOpen + 2195
3 libsqlite3.dylib 0x00007fff90b52fc6 openDatabase + 1430
4 com.apple.CFNetwork 0x00007fff8e6d64bd __CFURLCache::OpenDatabase() + 63
5 com.apple.CFNetwork 0x00007fff8e6d6040 ProcessCacheTasks(__CFURLCache*, bool) + 265
6 com.apple.CFNetwork 0x00007fff8e6d5a72 _ZL24_CFURLCacheTimerCallbackPv + 662
7 libdispatch.dylib 0x00007fff8ed42a86 _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x00007fff8ed442d6 _dispatch_queue_drain + 264
9 libdispatch.dylib 0x00007fff8ed44132 _dispatch_queue_invoke + 54
10 libdispatch.dylib 0x00007fff8ed4392c _dispatch_worker_thread2 + 198
11 libsystem_c.dylib 0x00007fff93e883da _pthread_wqthread + 316
12 libsystem_c.dylib 0x00007fff93e89b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8bbaca8e pread + 10
1 libsqlite3.dylib 0x00007fff90b5ace5 unixRead + 69
2 libsqlite3.dylib 0x00007fff90b7c4f6 readDbPage + 102
3 libsqlite3.dylib 0x00007fff90b7ac9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib 0x00007fff90ba9872 moveToChild + 146
5 libsqlite3.dylib 0x00007fff90babb68 sqlite3BtreeNext + 600
6 libsqlite3.dylib 0x00007fff90ba4909 sqlite3VdbeExec + 41561
7 libsqlite3.dylib 0x00007fff90b99a5b sqlite3_step + 1883
8 com.apple.WebCore 0x000000010ef5aeff WebCore::SQLiteStatement::step() + 63
9 com.apple.WebCore 0x000000010ef5b6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore 0x000000010ef59d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore 0x000000010e8a311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib 0x00007fff93e868bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff93e89b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8bbaa67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bba9d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8eb2bdf5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8eb2bd35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff93e868bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff93e89b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6daaa418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6daaa440 rsp: 0x00007fff6daaa418
r8: 0x00007fff7c0d2fb8 r9: 0x00007fff6daa9ea8 r10: 0x00007fff8bbabd0a r11: 0xffffff80002dad60
r12: 0x00007fcc8c415da0 r13: 0x0000000000000006 r14: 0x00007fff7c0d5960 r15: 0x00007fff6daaa590
rip: 0x00007fff8bbabce2 rfl: 0x0000000000000246 cr2: 0x0000000111c3b000
Logical CPU: 0
Binary Images:
0x10deac000 - 0x10deacfff com.apple.Safari (5.1.7 - 7534.57.4) <468C5147-26BF-321F-A7E6-42DA82AD4B1B> /Applications/Safari.app/Contents/MacOS/Safari
0x10deb3000 - 0x10e34dff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10e670000 - 0x10e8fffff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10e9ae000 - 0x10eb30ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10ec1e000 - 0x10edf7fff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10ef56000 - 0x10fefbff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6daac000 - 0x7fff6dae0baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff8adf6000 - 0x7fff8b2bdfff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8b2ea000 - 0x7fff8b35dfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8b460000 - 0x7fff8b4d6fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff8b524000 - 0x7fff8b630fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8b631000 - 0x7fff8b640fff libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
0x7fff8b641000 - 0x7fff8b95afff com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8b95b000 - 0x7fff8b96fff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8b970000 - 0x7fff8b9b1fff com.apple.QD (3.40 - ???) <05970F98-B752-37AF-B577-2B940DF020A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8b9ff000 - 0x7fff8b9fffff com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8bb02000 - 0x7fff8bb03fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8bb7c000 - 0x7fff8bb7cfff com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8bb7d000 - 0x7fff8bb94fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8bb95000 - 0x7fff8bbb5fff libsystem_kernel.dylib (1699.31.2 - compatibility 1.0.0) <185823F1-409E-3AFD-93A9-C214013C17C8> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c046000 - 0x7fff8c0a8ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8c0a9000 - 0x7fff8c0acfff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8c0ad000 - 0x7fff8c0bafff com.apple.CrashReporterSupport (10.7.4 - 352) <C806C4A3-25FE-3D62-BFF4-0DB41589CF83> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8c0f4000 - 0x7fff8c11afff com.apple.framework.familycontrols (3.0 - 300) <84E55A2E-643E-36E9-AFD8-CED667AF6B8E> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8c14c000 - 0x7fff8c1a0fff libFontRegistry.dylib (??? - ???) <2CCED595-0992-3A04-A8E8-887429652789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8c1a1000 - 0x7fff8c20afff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8c20b000 - 0x7fff8c40dfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff8c40e000 - 0x7fff8c41bff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff8c691000 - 0x7fff8c714fef com.apple.Metadata (10.7.0 - 627.35) <6769AD6A-58D2-3D25-B289-15C65B82CF8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8c715000 - 0x7fff8c71afff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8c71b000 - 0x7fff8ca37fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <CDCB53C0-D212-3485-A594-DDE33AAC5AF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8ca38000 - 0x7fff8cc62fe7 com.apple.CoreData (104.1 - 358.14) <1C100A86-EEDF-352E-8BC0-DFE82FF92362> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8cc63000 - 0x7fff8ccbeff7 com.apple.opencl (2.0.16 - 2.0.16) <63F5AAE4-23DC-3279-AED7-6170D086C397> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8ccd1000 - 0x7fff8cdb5fff com.apple.CoreServices.OSServices (478.46 - 478.46) <DAE95FD5-AA73-30E2-B563-EA2BDBD4D3CF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8cdb6000 - 0x7fff8d0e2ff7 com.apple.HIToolbox (1.9 - ???) <32527EBE-4E99-31F6-BBE7-60A796803905> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8d0e3000 - 0x7fff8d0e4ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <8901B7EE-6CA0-31F3-BBFE-BB71C90B1E49> /usr/lib/system/libremovefile.dylib
0x7fff8d22d000 - 0x7fff8d289ff7 com.apple.HIServices (1.21 - ???) <25FBDEA4-871F-3A58-A525-0E1799945522> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8d28a000 - 0x7fff8d295ff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8dbbc000 - 0x7fff8e559b47 com.apple.CoreGraphics (1.600.0 - ???) <C08FBA1B-E6C0-3020-AD4D-3A041734577D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8e55a000 - 0x7fff8e562fff libsystem_dnssd.dylib (??? - ???) <8A0F6F23-53C1-34FD-B641-4C0771C71E2A> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e674000 - 0x7fff8e686ff7 libbsm.0.dylib (??? - ???) <666E88F0-F8F3-3490-B688-2CF9418CB7E8> /usr/lib/libbsm.0.dylib
0x7fff8e69d000 - 0x7fff8e6d2fff com.apple.securityinterface (5.0 - 55022.4) <DAAEC695-EB88-311E-B929-B4CD9073924E> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8e6d3000 - 0x7fff8e83afff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8e83b000 - 0x7fff8e88dff7 libGLU.dylib (??? - ???) <E9C325A6-D3D6-3C6A-A655-D2CB5BBEB992> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8e8e6000 - 0x7fff8e8f0ff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff8ea8f000 - 0x7fff8ea95ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff8ea96000 - 0x7fff8eab5fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8eab6000 - 0x7fff8eabaff7 com.apple.CommonPanels (1.2.5 - 94) <CA9C910D-E406-33E7-B8EE-C86EAA62AB68> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8eabb000 - 0x7fff8ead8fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8ead9000 - 0x7fff8eae0fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib
0x7fff8eb29000 - 0x7fff8ecc9ff7 com.apple.QuartzCore (1.7 - 270.5) <E038F95C-B66D-3B04-AB32-5BB30FD7CB2A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8ecca000 - 0x7fff8ed40fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8ed41000 - 0x7fff8ed4ffff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff8ed50000 - 0x7fff8ed8afe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8ee89000 - 0x7fff8ef8bfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8f06b000 - 0x7fff8f0b7ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8f0b8000 - 0x7fff8f0bfff7 com.apple.CommerceCore (1.0 - 17) <95285481-4162-308B-85E9-E0A47D4F3766> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8f901000 - 0x7fff8f908fff libGFXShared.dylib (??? - ???) <0EA5DB50-D9AA-3BD5-9B1A-D5A82BD10E14> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8f909000 - 0x7fff8f91bff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8f91c000 - 0x7fff8f98cfff com.apple.datadetectorscore (3.0 - 179.4) <D14F635D-D403-3780-85C9-91EB0CA07F8E> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8f994000 - 0x7fff8facafff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8facb000 - 0x7fff8fadeff7 libCRFSuite.dylib (??? - ???) <322486D1-359C-3059-BF53-D4B038621E18> /usr/lib/libCRFSuite.dylib
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0x7fff97cf3000 - 0x7fff97d17fff com.apple.Kerberos (1.0 - 1) <5A114BAB-19C7-30B1-B9FB-F40019499734> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff97d18000 - 0x7fff97d1cfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff97d9a000 - 0x7fff97da5ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff97da8000 - 0x7fff97de8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
0x7fff97f73000 - 0x7fff97f74fff libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4932
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.9M resident=93.2M(50%) swapped_out_or_unallocated=93.8M(50%)
Writable regions: Total=1.1G written=4188K(0%) resident=5404K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 1336K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 44.2M
MALLOC guard page 64K
SQLite page cache 192K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.1M
__IMAGE 528K
__LINKEDIT 61.1M
__RC_CAMERAS 248K
__TEXT 125.9M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 342.0M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4 -
HP Photosmart 7520 all in one showing Air Print Macbook Pro Maverick 10.9.4
At one point I did not have Air Print showing beside printer in system preferences. Printer and scanning is working fine, but I was told by someone on this message board that Air Print should not show. How do I remove Air Print. I have a Macbook Pro Maverick 10.9.4. HP Scan version 4.1.1. I did an update earlier this year and the Air Print was not there. Did not see board for Mac to choose for issue. Thanks for your help.
This question was solved.
View Solution.Good morning, happy Friday @ladybugs48
I understand you are seeing AirPrint next to your printer, meaning you are currently using the AirPrint driver and not the HP driver. I can help you change this. Please complete the steps below;
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
When you add the printer, to ensure you are using the HP driver, not the AirPrint driver use the steps below;
Select Add Other Printer or Scanner
Select the printer you are adding and next to 'Use' you can select the printer driver
Please let me know if this resolves the issue. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Brand new MacBook Pro has really slow download and streaming speeds
I'm new to Macs, and don't know much about computers in general. But I got a 13" MacBook Pro almost two weeks ago and have been experiencing really slow download and video streaming speeds. Pages load one image at a time, Netflix is almost impossible to use because the videos will stop buffering every five minutes even if I let them buffer for more than ten minutes. I haven't been experiencing any issues with wifi on my phone, and I've troubleshot our router. I'm not sure what it could be--but then again, I don't know a whole lot. Before I go running off to the Apple Store or call support, is there anything I can try in the meantime? Thanks!
Here are the system specs:
Processor 2.4 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel Iris
Software OS X 10.9.3 (13D65)
74.23 GB free out of 120.47 GBCheck with your isp regarding your download & upload speeds as well as streaming. You need to determine if the issue is on their end. You can also check on the speedtest.com website. Compare what your isp tells you to the net speed website.
-
I just got a message on macbook pro: The system extension "//System/Library/Extensions/AppleUSBethernetHost.kext" was installed improperly. Please try uninstalling it, or contact the product 's vendor for an update.
Anyone have any idea what this is about?Sasha-
Maybe your looking in the wrong "Library". On my Mavericks; I open the HD to see a folder below the Library Folder called "Systems". Open the Systems Folder to see a "Library Folder". Open that library folder to see "Extensions folder". Open the extensions folder to find the "AppleUSBethernetHost.kext" and delete that extention. Following Lanny's post, do this:
1st- Close iTunes.
2nd- Delete the system extension “AppleUSBethernetHost.kext” from here:
//System/Library/Extensions/AppleUSBethernetHost.kext
3rd- go to iTunes 11.4 download, here: https://www.apple.com/itunes/download/
click on the "Download Now" link.
4th- Find the downloaded iTunes11.4.dmg file, open it, now open the Install iTunes.pkg
After the re-install as above I got the successfully installed window and no “pop up”
improperly installed AppleUSBMultitouch.kext warning window.
My System: 27" iMac 2.8 GHz Quad Core i7; 8 GB DDR3 SDRAM 2x4; 2 TB Serial ATA Drive; ATI Radeon HD 4850 Graphics with 512 MB; Using 10.9.4 Mavericks. AudioEngine A5's
Later, Robes -
Why is this Macbook pro not Upgradeable?( ram and Hard drive)
Apple,
I am really disappointed in how your new Macbook Pro 15" is totally un-updateable! I have been a loyal consumer regarding apple products. Flexibility and scaleability is key with any technology. My issues is this, not everyone wants to farm out their data to ICLOUD in light of your new hard drive is not expandable or updatable
http://www.zdnet.com/article/want-to-upgrade-that-retina-macbook-pro-tough-luck/
Apple why make a computer virtually un-upgradeable. As Operating systems advance, they will need more power, storage, and Ram to run.
I don't know how this product was even approved for mass production. Your not giving us options - You need to bring back updatable parts.
You are not sensitive to the needs of customer.
Could you please fix this !
ORoross wrote:
Hi Stedman!
I just posted submitted this question to apple. an I included article. Please have your VP and CEO Rethink their strategic strategu in
getting this problem addressed. I am in the market for new macbook pro and my choices for upgrade to your hardware is severely limited.
My VP? It has been a while since I've had a VP or a CEO.
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