Macbook Pro Mid-2012 Logic Board replacement, Apple Dragging feet?

Question

First some background:
I have a macbook pro 13" Mid-2012 non retina covered under applecare until Jan. 2016. Starting in late march, i had noticed some performance issues but never took it in as the issue would subside within a day or two. Going into the final two week of my college semester, the macbook started freezing and tacking almost 5 minutes to boot. Suddenly it would take 5 tries just to get it to boot. due to this, i had been unable to get the time machine backup to work as it would freeze for 12 hours on average.
So thenI took my macbook pro into the local authorized apple service center (on April 29th) as i suddenly got 'open error 5: input output error' errors and my mbp wouldnt boot at all. When i spoke to the servicer, he and I agreed that at minimum the hard drive was failing. The servicer made a time machine backup of the data on the hdd and got the backup on my external drive. He asked to keep the external drive as it has a partition that is a USB install disk of the latest Mavericks. Soon after he got the data backed up, the hard drive showed signs of failure to happen soon. So we agreedto have him replace the hdd. He hoped to have my macbook to me by May 5th. Well on May 5th, i got a call from him that with the replacement hard drive, the computer still had similar issues and was able to track it down to logic board issues. We agreed that since he had the macbook pro already and since it was applecare covered, we should go ahead and replace the logic board. Anyways, he ordered a new logic board from apple last monday (May 5th, 2014). I called on Thursday for an update and the servicer was frustrated with Apple that something is going on and he hasnt received the part as Apple usually gets him these parts within 1-2 days of request.He said he will call me once Apple gets him the part as he will get on the repair once the part comes in.  He hasnt called me back yet.
This is rather frustrating for me as my macbook had all my college files on it and this problem happened right before college finals (i technically lost about 2 months worth of web design files and class files) where much of what needed for finals was on that computer. if he could have gotten it back by the 7th as he'd hoped, i would have been fine.  Instead, i was forced to go back to my PC laptop and try recreating some of the files that were made by mac only applications into something similar on windows. i was unable to recover the web design files as they were on the macbook and i couldnt remember right off which folder it was in. So i had to scrape together things to be able to submit for my finals so i wouldnt totally bomb the course. My web design instructor understood how frustrated I got from losing all that work and having to settle for a final design that just met the requirments rather than the one on the mac that was well past it.
He is not sure whats going on as the last time he ordered a logic board for the same model, he had it by the end of business the next day. He is apoligizing for everything . I am not frustrated with him, rather I am frustrated with Apple as they had recommended me to take it in ASAP, yet they are seemingly dragging thier feet on getting him the parts.
On top of this, I am helping a neighbor modernize her business website, and am doing a project with the state unemployement office to help them redo thier videos. Both of these are things i would always use my mac for as it is like 5x faster than my pc on this stuff. It's more than just an inconvience now. I need my mac badly as the PC is just not fast enough to do what i need in the itme i am given (which i why i switched to mac as my primary computer).
Is this common for Apple when it comes to logic board replacements for macbook pros or what?
Has anyone else had this issue?

Answer 1

Applecare was no help at all. I called and did the complaint. They confirmed that it is registered to me and everything but essetially told me that they cant give me answers as to what is taking so long. They knew a repair was in progress but wanted to set me up with an appointment at an apple store? (the nearest Apple retail store is Billings which is 240 miles away, or about 4 hours). i tell them its at the repair place and they go on to tell me they can send me a box to mail it in and have it reapir by them.. They are trying to shift the blame to the AASP and his rep. But he said he has been trying with very few answers from Apple as well