MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Problem description:
MacBook Pro mid-2012 - installed Yosemite, and the system now crawls. Webpages have very delayed responses, can take 30+ seconds to react to typing or selection. I turned off FileVault, that did not appear to help. Emptied the trash, removed some obsolete fonts. Any help for what else to try would be much appreciated.
EtreCheck version: 2.0.11 (98)
Report generated November 30, 2014 at 4:10:51 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
DELL 1901FP 1280 x 1024 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 16:36:35
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
disk0s2 (disk0s2) <not mounted> : 749.30 GB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Book 640.14 GB
S.M.A.R.T. Status: Verified
My Book (disk3s1) /Volumes/My Book : 640.13 GB (2.29 GB free)
HP Officejet J6400 series
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Toshiba External USB 3.0 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 2.00 TB (544.67 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Boom.app
[loaded] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.4.19) Support
[not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) Support
[not loaded] com.vmware.kext.vmnet (0143.58.62) Support
[not loaded] com.vmware.kext.vmx86 (0143.58.62) Support
[not loaded] com.vmware.kext.vsockets (90.4.24) Support
/System/Library/Extensions
[not loaded] com.SiliconImage.driver.Si3132r5 (1.5.16) Support
[not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) Support
[not loaded] com.devguru.driver.DIFMCDFree (1.1.0) Support
[not loaded] com.devguru.driver.DIFMSerial (1.1.0) Support
[not loaded] com.fklt.driver (1.8.0) Support
[not loaded] com.novatelwireless.driver.3G (2.2.8) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (2.2.8) Support
/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) Support
Startup Items: ℹ️
ProTec6: Path: /Library/StartupItems/ProTec6
SATARaid5Daemon: Path: /Library/StartupItems/SATARaid5Daemon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.wacomtablet.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.icyblaze.iDocumentHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.roamingclient.cell.mac.roamingclient.plist Support
[not loaded] com.sierrawireless.SierraReset.plist Support
[running] com.sierrawireless.SWoCMon.plist Support
[invalid?] com.sierrawireless.SWoCTool.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Boom Application (/Applications/Boom.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Helper UNKNOWN (missing value)
Reminders Application (/Applications/Reminders.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Box Sync Application (/Applications/Box Sync.app)
Dropbox 3 Application (/Applications/Dropbox 3.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 60 Check version
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomNetscape: Version: 1.1.0-5 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.5r635 Support
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.1 Support
ZoomUsPlugIn: Version: ZoomBundleVersionNumber - SDK 10.9 Support
Safari Extensions: ℹ️
Omnibar
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
NTFS-3G Support
Tuxera NTFS Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 64
Oldest backup: 2013-11-30 08:18:51 +0000
Last backup: 2014-11-30 05:20:09 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
66% backupd
22% mtmfs
9% Box Sync
3% WindowServer
3% iTunes
Top Processes by Memory: ℹ️
735 MB backupd
129 MB Google Chrome
86 MB mds_stores
77 MB iTunes
69 MB firefox
Virtual Memory Information: ℹ️
28 MB Free RAM
1.65 GB Active RAM
1.64 GB Inactive RAM
1.28 GB Wired RAM
22.18 GB Page-ins
204 MB Page-outs
My apologies - this post was duplicated inadvertently. Please use: MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Thanks!
Similar Messages
-
Macbook Pro (mid 2012) Running progressively slower
I am having issues with the upgrade. I installed Yosemite when it first came out. I have a Macbook Pro (Mid 2012) with 8 GB of memory and 219 GB free of my 750 GB hard drive. Since the install some processes have started to become slower and slower. Startup time can take up to a few minutes to complete, Safari runs into the spinning ball numerous times through out the day, some programs will randomly freeze completely, and I have had to do a full reset a few times when trying to wake the laptop from sleep when I walk away from my desk. I posted this on another's thread but felt it would be better to start my own. Please help.
I ran EtreCheck and go the following results.
Problem description:
Macbook Pro (mid 2012) running very slow. Start up takes minutes, safari getting rainbow ball, and sometimes freezes when waking from sleep.
EtreCheck version: 2.1.8 (121)
Report generated February 23, 2015 at 8:36:25 AM PST
Download EtreCheck from http://etresoft.com/etrecheck
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 224
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD 1440 x 900
DELL 2007WFP 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:59:55
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (219.56 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/AirParrot.app
[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
[not loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.5.7) [Click for support]
[not loaded] com.vmware.kext.vmioplug.12.1.17 (12.1.17) [Click for support]
[not loaded] com.vmware.kext.vmnet (0174.73.49) [Click for support]
[not loaded] com.vmware.kext.vmx86 (0174.73.49) [Click for support]
[not loaded] com.vmware.kext.vsockets (90.5.7) [Click for support]
/Library/Extensions
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.kodak.BonjourAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.kodak.KODAK AiO Firmware Updater.plist [Click for support]
[loaded] com.kodak.KODAK AiO Software Updater.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 529.37 GB
Destinations:
My Passport for Mac [Local]
Total size: 1.00 TB
Total number of backups: 9
Oldest backup: 2014-09-08 21:14:41 +0000
Last backup: 2015-02-10 22:16:11 +0000
Size of backup disk: Too small
Backup size 1.00 TB < (Disk used 529.37 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
0% fontd
0% Google Drive
0% printtool
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Safari
129 MB mds_stores
103 MB Microsoft Outlook
103 MB WindowServer
103 MB Google Drive
Virtual Memory Information: ℹ️
3.87 GB Free RAM
3.14 GB Active RAM
583 MB Inactive RAM
987 MB Wired RAM
2.07 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 23, 2015, 07:35:06 AM Self test - passed
Feb 21, 2015, 02:50:44 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-21-145044_ [redacted].crash
Feb 20, 2015, 08:57:20 AM /Library/Logs/DiagnosticReports/galileod_2015-02-20-085720_[redacted].crashStart time: 11:26:34 03/03/15
Revision: 1266
Model Identifier: MacBookPro9,1
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 4 days 3:51
UID: 501
Graphics/Displays
Intel HD Graphics 4000
NVIDIA GeForce GT 650M
Color LCD (Main)
DELL 2007WFP
SerialATA
TOSHIBA MK7559GSXF
TCP/IP
Subnet mask: 255.255.254.0
System caches/logs
2.1 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
2015-02-03 LegacyFileVaultMessageTracer crash
2015-02-09 LegacyFileVaultMessageTracer crash
2015-02-17 LegacyFileVaultMessageTracer crash
2015-02-20 PCSXR crash x3
2015-02-22 LegacyFileVaultMessageTracer crash
2015-02-22 galileod crash
2015-02-24 QuickLookSatellite crash
2015-03-03 LegacyFileVaultMessageTracer crash
2015-03-03 Preview crash
2015-03-03 Safari crash
HID errors: 2
Kernel log
Feb 26 15:22:23 en1: Error configuring antenna diversity (index = -1).
Feb 26 15:22:23 en1: Error configuring transmit antenna (index = -1).
Feb 26 17:27:29 en1: Error configuring antenna diversity (index = -1).
Feb 26 17:27:29 en1: Error configuring transmit antenna (index = -1).
Feb 27 07:36:31 en1: Error configuring antenna diversity (index = -1).
Feb 27 07:36:31 en1: Error configuring transmit antenna (index = -1).
Feb 27 07:59:32 en1: Error configuring antenna diversity (index = -1).
Feb 27 07:59:32 en1: Error configuring transmit antenna (index = -1).
Mar 2 08:53:48 ARPT: 28362.582795: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:5a Auth timed out
Mar 2 08:53:48 ARPT: 28362.593859: MacAuthEvent en1 Auth result for: 00:0d:67:36:94:0e Auth request tx failed
Mar 2 08:53:48 ARPT: 28362.608884: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:16 Auth request tx failed
Mar 2 08:53:50 ARPT: 28365.318787: MacAuthEvent en1 Auth result for: 00:0d:67:36:94:0e Auth request tx failed
Mar 2 08:53:50 ARPT: 28365.368599: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:16 Auth request tx failed
Mar 2 08:53:50 ARPT: 28365.378870: MacAuthEvent en1 Auth result for: 00:0d:67:36:8f:ae Auth request tx failed
Mar 2 08:53:51 ARPT: 28365.919905: MacAuthEvent en1 Auth result for: 00:0d:67:36:b7:22 Auth request tx failed
Mar 2 08:53:54 ARPT: 28368.633930: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:5a Auth request tx failed
Mar 2 08:54:07 ARPT: 28381.680662: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:59 Auth request tx failed
Mar 2 08:54:07 ARPT: 28381.690360: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:15 Auth request tx failed
Mar 2 08:54:07 ARPT: 28382.177608: MacAuthEvent en1 Auth result for: 00:0d:67:36:89:59 Auth request tx failed
Mar 2 08:54:10 ARPT: 28384.838255: MacAuthEvent en1 Auth result for: 00:0d:67:36:94:0d Auth request tx failed
Mar 2 08:54:10 ARPT: 28384.847720: MacAuthEvent en1 Auth result for: 00:0d:67:36:b4:15 Auth request tx failed
Mar 3 07:33:11 en1: Error configuring antenna diversity (index = -1).
Mar 3 07:33:11 en1: Error configuring transmit antenna (index = -1).
Mar 3 10:17:44 en1: Error configuring antenna diversity (index = -1).
Mar 3 10:17:44 en1: Error configuring transmit antenna (index = -1).
System log
Mar 3 09:42:04 CalendarAgent: Stream 0x7f9863449000 is sending an event before being opened
Mar 3 10:00:05 CalendarAgent: Stream 0x7f9863587270 is sending an event before being opened
Mar 3 10:17:50 WindowServer: MPServiceForDisplayDevice: Invalid device alias (0)
Mar 3 10:17:54 CalendarAgent: Stream 0x7f98634a1950 is sending an event before being opened
Mar 3 10:17:57 netbiosd: __net_helper_get_connection_block_invoke_3 could not connect to networkd
Mar 3 10:19:06 fseventsd: Failed to load UUID. Removing all old log files in /Volumes/NIKON D610 /.fseventsd
Mar 3 10:19:06 fseventsd: log dir: /Volumes/NIKON D610 /.fseventsd getting new uuid: UUID
Mar 3 10:25:23 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Lightroom" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:28:20 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:29:35 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Lightroom" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:30:57 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:31:26 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:31:31 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:32:08 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:33:36 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:33:53 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Mar 3 10:36:06 CalendarAgent: Stream 0x7f98683c77d0 is sending an event before being opened
Mar 3 10:54:01 CalendarAgent: Stream 0x7f986357c450 is sending an event before being opened
Mar 3 11:07:40 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
Mar 3 11:07:40 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
Mar 3 11:07:45 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
Mar 3 11:07:45 Microsoft Excel: CGBitmapContextCreate: invalid data bytes/row: should be at least 5760 for 8 integer bits/component, 3 components, kCGImageAlphaNoneSkipFirst.
Mar 3 11:12:03 CalendarAgent: Stream 0x7f98683c5470 is sending an event before being opened
Mar 3 11:18:28 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
Mar 3 11:25:33 fseventsd: implementation_removed_client: did not find client 0x7ffc59e02f70 for path = '/.docid'
launchd log
Feb 27 07:37:51 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.209, service = WSG985FR47.net.telestream.screenflowhelper, error = 119: Service is disabled
Loaded kernel extensions
net.telestream.driver.TelestreamAudio (1.1.1)
Daemons loaded
com.adobe.fpsaud
com.apple.AccountPolicyHelper
com.apple.AssetCacheLocatorService
com.apple.CodeSigningHelper
com.apple.MobileFileIntegrity
com.apple.awdd
com.apple.backupd-auto
com.apple.cache_delete
com.apple.coreduetd
com.apple.coresymbolicationd
com.apple.ctkd
com.apple.diagnosticd
com.apple.emond.aslmanager
com.apple.icloud.findmydeviced
com.apple.iconservices.iconservicesagent
com.apple.iconservices.iconservicesd
com.apple.ifdreader
com.apple.loginwindow.LFVTracer
- status: -6
com.apple.nehelper
com.apple.networkd_privileged
com.apple.nsurlsessiond_privileged
com.apple.nsurlstoraged
com.apple.periodic-daily
com.apple.periodic-weekly
com.apple.sandboxd
com.apple.secinitd
com.apple.security.syspolicy
- status: -15
com.apple.softwareupdate_download_service
com.apple.spindump
com.apple.sysmond
com.apple.systemstatsd
com.apple.tccd.system
com.apple.watchdogd
com.apple.wdhelper
com.fitbit.galileod
com.google.keystone.daemon
com.microsoft.office.licensing.helper
Agents loaded
com.apple.BKAgentService
com.apple.CharacterPicker.FileService
com.apple.DataDetectorsDynamicData
com.apple.InputMethodKit.UserDictionary
com.apple.MailServiceAgent
com.apple.appstore.PluginXPCService
com.apple.geod
com.apple.imdpersistence.IMDPersistenceAgent
com.apple.internetaccounts
com.apple.lakitu
com.apple.pluginkit.pkd
com.apple.sbd
com.apple.secd
com.apple.secinitd
com.apple.security.cloudkeychainproxy3
com.apple.tccd
com.apple.tonelibraryd
User login items
iTunesHelper
- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
Dropbox
- /Applications/Dropbox.app
Google Drive
- /Applications/Google Drive.app
Firefox extensions
Video DownloadHelper
Mozilla Firefox hotfix
iCloud errors
bird 214
cloudd 52
CallHistorySyncHelper 1
Continuity errors
sharingd 14
lsuseractivityd 9
Restricted files: 1785
Lockfiles: 5
Accessibility
Scroll Zoom: On
Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist
- mod date: Sep 20 23:39:00 2012
- checksum: 2625351456
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Kodak Version</key>
<string>7.1.6.10</string>
<key>Label</key>
<string>com.kodak.BonjourAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>
</array>
<key>ServiceIPC</key>
<true/>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist
- mod date: Oct 22 03:34:04 2013
- checksum: 333804614
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Program</key>
<string>/usr/local/bin/galileod</string>
<key>ProgramArguments</key>
<array>
<string>/usr/local/bin/galileod</string>
</array>
<key>Label</key>
<string>com.fitbit.galileod</string>
<key>UserName</key>
<string>root</string>
<key>GroupName</key>
<string>daemon</string>
<key>InitGroups</key>
<true/>
<key>OnDemand</key>
<false/>
<key>ServiceIPC</key>
<true/>
<key>Sockets</key>
<dict>
<key>UserClients</key>
...and 27 more line(s)
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: Feb 25 12:30:33 2014
- checksum: 926752576
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist
- mod date: Dec 17 10:29:37 2014
- checksum: 1484081939
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.citrixonline.GoToMeeting.G2MUpdate</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate</string>
</array>
<key>StartInterval</key>
<integer>3660</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist
- mod date: Feb 19 07:28:36 2015
- checksum: 3530560054
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.spotify.webhelper</string>
<key>KeepAlive</key>
<dict>
<key>NetworkState</key>
<true/>
</dict>
<key>RunAtLoad</key>
<true/>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
<key>SpotifyPath</key>
<string>/Applications/Spotify.app</string></dict>
</plist>
Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist
- mod date: Feb 26 08:47:40 2015
- checksum: 1580853049
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.valvesoftware.steamclean</string>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
<string>Public</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>SteamContentPaths</key>
<array>
<string>/Users/USER/Library/Application Support/Steam/SteamApps</string>
</array>
<key>ThrottleInterval</key>
<integer>60</integer>
<key>WatchPaths</key>
<array>
<string>/Applications/Steam.app</string>
</array>
...and 2 more line(s)
Extensions
/Library/Extensions/TelestreamAudio.kext
- net.telestream.driver.TelestreamAudio
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
Applications
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
- com.synthetic-ap.SA Color Finesse 3 UI
/Applications/Adobe After Effects CS6/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CS6.app
- com.imagineersystems.mocha4ae_adobe
/Applications/Adobe Flash Builder 4.6/eclipse/Eclipse.app
- org.eclipse.eclipse
/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/nai/lib/naib.app
- APP_ID
/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/Template.app
- com.adobe.air.NativeTemplate
/Applications/Adobe Flash CS6/AIR3.2/lib/nai/lib/naib.app
- APP_ID
/Applications/Adobe Flash CS6/AIR3.2/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/Template.app
- com.adobe.air.NativeTemplate
/Applications/Adobe Flash CS6/AIR3.4/lib/nai/lib/naib.app
- APP_ID
/Applications/Adobe Flash CS6/AIR3.4/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/Template.app
- com.adobe.air.NativeTemplate
/Applications/Adobe Flash CS6/Common/Configuration/Simulator/SimController.app
- SimController
/Applications/Adobe/Adobe Help.app
- chc.UUID.1
/Applications/Adobe/Adobe Widget Browser.app
- com.adobe.WidgetBrowser
/Applications/Burn.app
- com.kiwifruitware.Burn
/Applications/HandBrake.app
- fr.handbrake.HandBrake
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
- com.microsoft.ASApplication
/Applications/Microsoft Office 2011/Office/Equation Editor.app
- com.microsoft.EquationEditor
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
- com.microsoft.office.setupassistant
/Applications/Microsoft Office 2011/Office/Microsoft Query.app
- com.microsoft.Query
/Applications/Nestopia.app
- com.bannister.nestopia
/Applications/OnyX.app
- com.titanium.OnyX
/Applications/PerfectFlite DataCap.app
- N/A
/Applications/RPVoIP.app
- com.intercall.rpvoip.mac
/Applications/RockSim 9/TurboActivate.app
- com.pkfsystems.qtturboactivate
/Applications/RockSim 9/engedit.app
- com.pkfsystems.rocksim.engedit
/Applications/RockSim 9/rocksim.app
- com.pkfsystems.rocksim
/Applications/SBACSecureBrowser6.3.app
- org.air.sbacsecurebrowser6.3
/Applications/Steam.app
- com.valvesoftware.steam
/Applications/Utilities/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Applications/Xojo 2014 Release 1/Extras/Remote Debugger Desktop/OS X/Remote Debugger Desktop.app
- com.xojo.remotedebuggerstub
/Applications/Zelda Classic.app
- com.armageddon.Zelda Classic
/Library/Application Support/Adobe/InDesign/Version 8.0/AdobeInDesign8AppBase/JFS/Adobe InDesign CS6.app
- N/A
/Library/Application Support/Adobe/InDesign/Version 8.0/AdobeInDesign8AppBase/MFS/Adobe InDesign CS6.app
- N/A
/Library/Application Support/Adobe/InDesign/Version 8.0/AdobeInDesign8AppBase/RFS/Adobe InDesign CS6.app
- N/A
/Library/Application Support/Adobe/Installers/AdobeInDesign8AppBase/ExtraFiles/INSTALLDIR_EXE/Adobe InDesign CS6.app
- N/A
/Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app
- com.adobe.switchboard-2.0
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
- com.adobe.air.Template
/Library/Image Capture/Devices/KODAK AiO Scan Driver.app
- com.kodak.KodakAiOScanDriver
/Library/Image Capture/Devices/Kodak AiO2 Scan Driver.app
- com.kodak.KODAK AiO2 Scan Driver
/Library/PDF Services/Save as Adobe PDF.app
- com.apple.automator.SaveasAdobePDF
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
- com.kodak.KODAK AiO Firmware Updater
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
- com.kodak.Kodak Home Center
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
- com.kodak.KODAK AiO Scan
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
- com.kodak.KODAK AiO Software Updater
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
- com.kodak.EasyShareAiOSeriesUninstaller
/Library/Printers/Kodak/AiO_Printers/Kodak ESP 3 Camera Connection.app
- com.kodak.AiOPictbridgeMgr
/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app
- N/A
/Library/Printers/Kodak/AiO_Printers/Registration.app
- com.kodak.Registration
/Library/Printers/Kodak/AiO_Printers/Tron/AiO2Driver.app
- com.kodak.aioprinter.cupsfilter
/Library/Printers/Kodak/AiO_Printers/Tron/Commander.app
- com.aioprinter.commander
/Library/Printers/Kodak/AiO_Printers/Utilities/ICA Scan To.app
- com.kodak.AiOscanning
/Library/Printers/Kodak/AiO_Printers/Utilities/Twain Scan To.app
- com.Kodak.AiOscan
/Library/Printers/hp/Fax/fax.backend
- com.hp.fax
/Library/Printers/hp/Fax/rastertofax.filter
- com.hp.rastertofax
/Library/Printers/hp/filter/hpPreProcessing.filter
- com.hp.print.cups.filter.hpPreProcessing
/Users/USER/Applications/Chrome Apps.localized/app_list.app
- com.google.Chrome.app.Default-app_list
/Users/USER/Documents/Zelda Classic/ZQuest Editor.app
- com.armageddon.ZQuest Editor
/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_aapocclcgogkmnckokdopfmhonfmgoek/Profile 1 aapocclcgogkmnckokdopfmhonfmgoek.app
- com.google.Chrome.app.Profile-1-aapocclcgogkmnckokdopfmhonfmgoek-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Profile 1 aohghmighlieiainnegkcijnfilokake.app
- com.google.Chrome.app.Profile-1-aohghmighlieiainnegkcijnfilokake-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Profile 1 apdfllckaahabafndbhieahigkjlhalf.app
- com.google.Chrome.app.Profile-1-apdfllckaahabafndbhieahigkjlhalf-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Profile 1 blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Profile-1-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Profile 1 coobgpohoikkiipiblmjeljniedjpjpf.app
- com.google.Chrome.app.Profile-1-coobgpohoikkiipiblmjeljniedjpjpf-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_felcaaldnbdncclmgdcncolpebgiejap/Profile 1 felcaaldnbdncclmgdcncolpebgiejap.app
- com.google.Chrome.app.Profile-1-felcaaldnbdncclmgdcncolpebgiejap-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 1/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Profile 1 pjkljhegncpnkpknbcohdijeoejaedia.app
- com.google.Chrome.app.Profile-1-pjkljhegncpnkpknbcohdijeoejaedia-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Profile 2 aohghmighlieiainnegkcijnfilokake.app
- com.google.Chrome.app.Profile-2-aohghmighlieiainnegkcijnfilokake-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Profile 2 apdfllckaahabafndbhieahigkjlhalf.app
- com.google.Chrome.app.Profile-2-apdfllckaahabafndbhieahigkjlhalf-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Profile 2 blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Profile-2-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Profile 2 coobgpohoikkiipiblmjeljniedjpjpf.app
- com.google.Chrome.app.Profile-2-coobgpohoikkiipiblmjeljniedjpjpf-internal
/Users/USER/Library/Application Support/Google/Chrome/Profile 2/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Profile 2 pjkljhegncpnkpknbcohdijeoejaedia.app
- com.google.Chrome.app.Profile-2-pjkljhegncpnkpknbcohdijeoejaedia-internal
/Users/USER/Library/Application Support/Steam/SteamApps/common/SteamVR/drivers/oculus/utils/OculusConfigUtil.ap p
- N/A
/Users/USER/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app
- com.cisco.webex.Cisco-WebEx-Start
Frameworks
/Library/Frameworks/Adobe AIR.framework
- com.adobe.AIR
PrefPane
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
Bundles
/Library/Application Support/Adobe/APE/3.201/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Libraries/Flash Player.plugin
- com.macromedia.FlashPlayer-10.6.plugin
/Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin
- com.macromedia.FlashPlayer-10.4-10.5.plugin
/Library/Application Support/Adobe/Plug-Ins/CS6/File Formats/Camera Raw.plugin
- com.adobe.CameraRaw
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin
- com.adobe.adobecp
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin
- com.macromedia.FlashPlayer-10.6.plugin
/Library/Internet Plug-Ins/AdobeExManDetect.plugin
- com.AdobeExManDetectLib.AdobeExManDetect
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- com.macromedia.Flash Player.plugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin
- com.WidevineMediaOptimizerLib.Widevine Media Optimizer_x86_64
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
/Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
/Users/USER/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
/Users/USER/Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
/Users/USER/Library/Widgets/Super Mario.wdgt
- com.MacWidgets.widget.Super Mario
Bundles (new)
/Applications/Fetch.app
- com.fetchsoftworks.Fetch
/Applications/GoToMeeting.app
- com.citrixonline.GoToMeeting
/Applications/GoToMeeting/GoToMeeting (2352).app
- com.citrixonline.GoToMeeting
/Applications/GoToMeeting/GoToMeeting (2377).app
- com.citrixonline.GoToMeeting
/Applications/LEGO Star Wars Saga.app
- com.feralinteractive.Saga
/Applications/RPVoIP.app
- com.intercall.rpvoip.mac
/Users/USER/Library/Application Support/WebEx Folder/1525/Training Center.app
- com.webex.trainingcenter
/Users/USER/Library/Application Support/WebEx Folder/1525/as.bundle
- com.webex.as
/Users/USER/Library/Application Support/WebEx Folder/1525/asannotation2.app
- com.webex.asannotation
/Users/USER/Library/Application Support/WebEx Folder/1525/at_arm_tp.bundle
- com.webex.at_arm_tp
/Users/USER/Library/Application Support/WebEx Folder/1525/avcapture.framework
- com.cisco.avcapture
/Users/USER/Library/Application Support/WebEx Folder/1525/base64.framework
- com.cisco.base64
/Users/USER/Library/Application Support/WebEx Folder/1525/boui.bundle
- com.webex.boui
/Users/USER/Library/Application Support/WebEx Folder/1525/chat.bundle
- com.webex.chat
/Users/USER/Library/Application Support/WebEx Folder/1525/commonuiart.framework
- com.webex.commonui
/Users/USER/Library/Application Support/WebEx Folder/1525/convertpdf.app
- com.webex.convertpdf
/Users/USER/Library/Application Support/WebEx Folder/1525/ft.bundle
- com.webex.ft
/Users/USER/Library/Application Support/WebEx Folder/1525/hol.bundle
- com.webex.hol
/Users/USER/Library/Application Support/WebEx Folder/1525/hybridart.bundle
- com.webex.hybridaudio
/Users/USER/Library/Application Support/WebEx Folder/1525/inviteremind.framework
- com.webex.inviteremind
/Users/USER/Library/Application Support/WebEx Folder/1525/mediastream.bundle
- com.webex.mediastream
/Users/USER/Library/Application Support/WebEx Folder/1525/msess.framework
- com.webex.msess
/Users/USER/Library/Application Support/WebEx Folder/1525/nbr2.bundle
- com.webex.nbr2
/Users/USER/Library/Application Support/WebEx Folder/1525/pd.bundle
- com.webex.pd
/Users/USER/Library/Application Support/WebEx Folder/1525/plistart.bundle
- com.webex.plist
/Users/USER/Library/Application Support/WebEx Folder/1525/polling.bundle
- com.webex.polling
/Users/USER/Library/Application Support/WebEx Folder/1525/psimgstrm.bundle
- com.webex.psimgstrm
/Users/USER/Library/Application Support/WebEx Folder/1525/qa.bundle
- com.cisco_webex.qa
/Users/USER/Library/Application Support/WebEx Folder/1525/svideo.bundle
- com.webex.svideo
/Users/USER/Library/Application Support/WebEx Folder/1525/svoip.bundle
- com.webex.svoip
/Users/USER/Library/Application Support/WebEx Folder/1525/syncstream.bundle
- com.cisco.syncstream
/Users/USER/Library/Application Support/WebEx Folder/1525/syncvd.bundle
- com.webex.syncvd
/Users/USER/Library/Application Support/WebEx Folder/1525/testing.bundle
- com.webex.testing
/Users/USER/Library/Application Support/WebEx Folder/1525/tlart.bundle
- com.cisco_webex.tl
/Users/USER/Library/Application Support/WebEx Folder/1525/uilib.framework
- com.cisco.uilib
/Users/USER/Library/Application Support/WebEx Folder/1525/wbxae.framework
- com.webex.wbxae
/Users/USER/Library/Application Support/WebEx Folder/1525/wbxaudiocodec.framework
- com.webex.wbxaudiocodec
/Users/USER/Library/Application Support/WebEx Folder/1525/wbxmgrtc.bundle
- com.webex.wbxmgrtc
/Users/USER/Library/Application Support/WebEx Folder/1525/wbxtrace.bundle
- com.webex.wbxtrace
/Users/USER/Library/Application Support/WebEx Folder/1525/welsdec.bundle
- com.cisco.welsdec
/Users/USER/Library/Application Support/WebEx Folder/1525/welsenc.bundle
- com.cisco.welsenc
/Users/USER/Library/Application Support/WebEx Folder/1525/welsvp.bundle
- com.cisco.welsvp
/Users/USER/Library/Application Support/WebEx Folder/1525/wseclient.framework
- com.webex.wseclient
/Users/USER/Library/Application Support/WebEx Folder/1525/wsertp.framework
- com.webex.wsertp
/Users/USER/Library/Application Support/WebEx Folder/atgpcext64.bundle
- com.webex.atgpcext64
Library paths
/Applications/Adobe Dreamweaver CS6/Configuration/browsers/webkit/WebKitDw.dylib
/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/aot/stub/libSystem.B.dylib
/Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/aot/stub/libgcc_s.1.dylib
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/Users/USER/Library/Application Support/Steam/SteamApps/common/Team Fortress 2/bin/std -
My MacBook is running very slowly since upgrading to Yosemite
My MacBook is running very slowly since upgrading to Yosemite I have lots of room on my hard disc. All applications are working but very slowly. Help!
When the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro Mid 2012 not starting up after Yosemite Update
I'm using a MacBook Pro mid 2012 model , enrolled into Yosemite Public Beta Program ...
After the official public launch , app store suggested that i rather update from beta 5 to beta 6 , as downloading extra 5 gig of OS data seemed unnecessary for me , I just updated from the app store.
Post the update , after shutting down my MacBook , I tried starting it up after 8 hours , it failed to respond to any of my prompts .
Keyboard not responding
Power Button not responding
Li-Po Battery indicator alone works ,
When plugged MagSafe , it indicates charging .
The Sleep Indicator (in the front - that of hard disk drive ) blinks occasionally.
Later, when i tried powering up with MagSafe , It booted luckily , after some 20 hours of work , i shut the system down ,
Again when i tried booting up , it failed .
The problem persists since 3 days.
I tried booting up in Safe Mode - No result
Tried Verbose Booting up - No result
Cleared NV RAM - No result
Cleared SMC as Apple instructed for Intel Based MacBooks - No result.
Removed Battery and kept aside for a while , After an hour tried powering up , It booted up , Went till Apple Logo , The loading bar was some 45%
Then it started to go down with a black screen ,
It never starts up again.
After regular intervals of removing and installing battery , it starts up to white screen and goes off.
I am really worried and desperate now.
I am not sure whether my HDD is dead or my Battery is dead or my Logic board is dead or my Yosemite Install was not right ?
After hours of online research , nothing seems to be helpful .
People at Apple Care (Premium ReSeller , India) are so irresponsible in attending the issue ,
They say its helpless without even doing some basic troubleshoot.
Where would it have went wrong and What am i supposed to do now ?
PLEASE HELP !!darkrider92,
I have the same model MacBook Pro as the one that you got from your mom. Were you able to install the 10.6.8 update successfully onto the factory drive? Were you using the factory RAM when you tried to install the 10.6.8 update on the SSD?
Have you checked the Web site of the SSD’s manufacturer, to see if there’s a firmware update available for the SSD?
You can download the 10.6.8 update outside of Software Update from Apple here; in case you need to try to install this update several times, running it from your local disk would be more convenient than waiting for it to download again. -
My macbook pro (13inch mid 20101) is running very slowly since I upgraded to Yosemite. How can I cure this or how can I remove Yosemite?
OS X 10.10.1
2.4 GHz Intel Core 2 duo
4GB 1067 MHz DDR3
NVIDIA GeForce 320M 256MB
Opening apps or web pages is incredibly slow and extremely frustrating.Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Help! My MacBook Pro suddenly began running very slowly.
Could someone help? All of a sudden, my MacBook Pro began running very slowly. Here is a report I ran:
EtreCheck version: 1.9.15 (52)
Report generated October 8, 2014 12:32:34 PM PDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 14:39:59
Disk Information: ?
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (468.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple, Inc. MacBook Pro
Problem System Launch Agents: ?
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
iTunesHelper
Internet Plug-ins: ?
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
Pin It Button
Audio Plug-ins: ?
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
0% Activity Monitor
0% activitymonitord
0% SystemUIServer
0% configd
Top Processes by Memory: ?
176 MB Safari
106 MB WebProcess
57 MB Finder
49 MB mds
45 MB WindowServer
Virtual Memory Information: ?
2.24 GB Free RAM
832 MB Active RAM
386 MB Inactive RAM
579 MB Wired RAM
292 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My MacBook Pro has been running very slowly. I've run EtreCheck and will append the results below.
My MacBook Pro has been running slowly, and I'm trying to find a solution to it. I've run EtreCheck and have put the output below. Any help would be appreciated as I'm not a computer expert.
Hardware Information:
MacBook Pro (17-inch, Late 2011)
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:20:51
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (308.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.MCCI.SAMSUNG_A307_Driver_Net_NCMCtrl (2.1.7b7) Support
[not loaded] com.MCCI.SAMSUNG_A307_Driver_Net_NCMData (2.1.7b7) Support
[not loaded] com.MCCI.SAMSUNG_A307_Driver_Serial (2.1.7b7) Support
[not loaded] com.MCCI.SAMSUNG_A307_Driver_USBSendCmd (2.1.7b7) Support
[not loaded] com.MCCI.SAMSUNG_A307_Driver_sdmp (2.1.7b7) Support
[kext loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[kext loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.4) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[running] com.carbonite.launchd.carbonitedaemon.plist Support
[running] com.flipvideo.FlipShareServer.launchd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.sierrawireless.SWoCTool.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[failed] com.AT&T.attcm_AppStart.plist Support
[loaded] com.avast.userinit.plist Support
[loaded] com.carbonite.launchd.carbonitealerts.plist Support
[running] com.carbonite.launchd.carbonitestatus.plist Support
[running] com.flipvideo.FlipShare.AutoRun.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.avast.home.userinit.plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
User Login Items:
GrowlMenu
AT&T Communication Manager
FontExplorerXAutoload
Dropbox
AdobeResourceSynchronizer
Wondershare Helper Compact
RealPlayer Downloader Agent
TmLoginMgr
TmLoginMgr
Internet Plug-ins:
DirectorShockwave: Version: 11.6.6r636 Support
o1dbrowserplugin: Version: 5.3.1.18536 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.3.1.18536 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.9 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Safari Extensions:
Facebook Cleaner: Version: 3.2
Better Facebook: Version: 5.941
clea.nr Videos: Version: 3.2.0
avast! Online Security: Version: 8
AdBlock: Version: 2.4.33
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 Support
RealPlayer Plugin: Version: (null) Support
3rd Party Preference Panes:
AppTrap Support
avast! Preferences Support
Carbonite Support
Flash Player Support
Growl Support
MacFUSE Support
Time Machine:
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% fontd
0% RealPlayer Downloader Agent
0% CarboniteDaemon
0% System Events
Top Processes by Memory:
127 MB com.apple.IconServicesAgent
119 MB Google Chrome
98 MB Finder
82 MB Dropbox
66 MB Dock
Virtual Memory Information:
580 MB Free RAM
1.63 GB Active RAM
785 MB Inactive RAM
1.03 GB Wired RAM
1.08 GB Page-ins
0 B Page-outsOS X Mavericks: If your Mac runs slowly?
http://support.apple.com/kb/PH13895
Startup in Safe Mode
http://support.apple.com/kb/PH14204
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Increase disk space.
http://support.apple.com/kb/PH13806
Remove Avast.
http://apple-macintoshsupport.blogspot.com/2012/07/how-do-i-uninstall-avast-free -antivirus.html
Click the blue “Reader” button at the end of Safari address bar for easy viewing. -
Macbook Pro 2011 running very slowly after upgrading to Mavericks
I am in deep trouble with my wife so any help would be gratefully accepted.
Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
I have attached the Etrecheck output FYI
Thanks
Andrew
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Silverlight: Version: 4.0.50401.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% Safari
6% Dropbox
5% WindowServer
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
106 MB Safari
94 MB Finder
94 MB Dropbox
94 MB Mail
Virtual Memory Information:
1.26 GB Free RAM
1.44 GB Active RAM
311 MB Inactive RAM
1014 MB Wired RAM
251 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro running very slowly after upgrade, spinning wheel..
I have upgraded to Yosemite. I am now getting a colour spinning wheel all the time and none of the programs are working correctly. I have bought an external hard drive and have moved a lot of photos over. I am still having problems. Please could someone look at this and help!! x
Problem description:
macbook pro really slow. colour wheel spinning all the time.
EtreCheck version: 2.1.8 (121)
Report generated 9 February 2015 11:13:12 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,3
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 486
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:4:50
Disk Information: ℹ️
FUJITSU MJA2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Kate's Little Pooter (disk0s2) / : 319.21 GB (125.64 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Western Digital My Book 1144 2 TB
EFI (disk1s1) <not mounted> : 210 MB
My Book Studio (disk1s2) /Volumes/My Book Studio : 2.00 TB (1.92 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (3.0.0 - SDK 10.5) [Click for support]
Launch Agents: ℹ️
[loaded] com.epson.ews.launcher.plist [Click for support]
[failed] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[unknown] com.gettotallyrad.RadLabDownloader.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.nchsoftware.expressinvoice.agent.plist [Click for support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Internet Plug-ins: ℹ️
iPhotoPhotocast: Version: 7.0
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 8.0.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS3 [Click for support]
Flash Player [Click for support]
Rapport [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Kate's Little Pooter: Disk size: 319.21 GB Disk used: 193.57 GB
Destinations:
My Book Studio [Local]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% AppleSpell
0% fontd
0% com.apple.photostream-agent
0% discoveryd
Top Processes by Memory: ℹ️
103 MB mds_stores
94 MB Mail
76 MB com.apple.photostream-agent.ImageConversionService
69 MB ocspd
64 MB Safari
Virtual Memory Information: ℹ️
1.45 GB Free RAM
1.55 GB Active RAM
486 MB Inactive RAM
539 MB Wired RAM
1.19 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 9, 2015, 11:08:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-09-110817_[re dacted].crash
Feb 9, 2015, 11:05:53 AM Self test - passed
Feb 8, 2015, 11:35:50 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-233550_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 10:58:00 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-225800_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 08:37:25 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-203725_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 07:39:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-02-08-193931_[reda cted].crash
Feb 7, 2015, 10:09:49 PM /Library/Logs/DiagnosticReports/iPhoto_2015-02-07-220949_[redacted].cpu_resourc e.diag [Click for details]
Feb 7, 2015, 07:59:45 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CS3_2015-02-07-195945_[redacted].cpu_resource.diag [Click for details]
Feb 7, 2015, 12:15:09 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-07-001509_ [redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My Macbook Pro Mid 2012 Runs Slow
Hi
My Macbook has started to run quite slow the last cople of months. I have a file from Etrecheck and here it is.I would be grateful for soe help.
Brian
EtreCheck version: 1.9.11 (43) - report generated 31 May 2014 01:26:17 BST
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 5:6:52
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (276.47 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) Support
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
[kext loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.radiosilenceapp.nke.PrivateEye.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[failed] rapiback.plist Support
Launch Agents:
[invalid] com.oracle.java.Java-Updater.plist
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
[failed] syncmateStarter.plist Support
User Launch Agents:
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.skype.c2c_service.plist Support
User Login Items:
iTunesHelper
Fireplace live HD free
Google Drive
Shrook
Degrees
Alfred 2
Google Chrome
Pling
SpeechSynthesisServer
Box Sync
Google Chrome
Android File Transfer Agent
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
nplastpass: Version: 2.5.5 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Add To Amazon Wish List: Version: 1.8
iMedia Converter Deluxe : Version: 3.1.0
Pinterest: Version: 1.0
LastPass: Version: 3.1.21
The New York Times: Version: 0.1
Twitter for Safari: Version: 1.02
Video Converter: Version: 3.1.0
Skype Click to Call: Version: 2.6.2013.11848
Keeper - Password and Data Vault: Version: 7.5.28
Bing Highlights: Version: 1.0.24
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
FUSE for OS X (OSXFUSE) Support
Perian Support
Skype Click to Call Support
Trusteer Endpoint Protection Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 207.48 GB
Destinations:
Seagate Backup Plus Drive [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 26
Oldest backup: 2013-06-28 06:39:33 +0000
Last backup: 2014-05-26 09:15:34 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 207.48 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
18% repair_packages
3% WindowServer
1% Box Sync
1% Box Sync Monitor
0% BBLaunchAgent
Top Processes by Memory:
446 MB repair_packages
37 MB Google Chrome
25 MB Finder
25 MB Disk Utility
25 MB WindowServer
Virtual Memory Information:
1.52 GB Free RAM
605 MB Active RAM
406 MB Inactive RAM
685 MB Wired RAM
660 MB Page-ins
2 MB Page-outsSome other things to consider:
schneidervalance wrote:
Launch Daemons:
[running] com.trusteer.rooks.rooksd.plist
Launch Agents:
[running] com.trusteer.rapport.rapportd.plist
3rd Party Preference Panes:
Trusteer Endpoint Protection
Trusteer Rapport is known to cause slowdowns and crashes, so unless it's required you are probably better off without it.
SilverLight needs a security update.
Watch for a Java Update, probably early next week.
After the Adware Removal Tool finishes, take a second look at Safari Extensions to make certain they are items you need and installed.
3rd Party Preference Panes:
FUSE for OS X (OSXFUSE)
Perian
FUSE causes issues for some users.
Perian is no longer supported and reportedly does nothing with Mavericks.
Some users find that 4GB RAM is insufficient for their needs, although many others are able to make it work for them.
There are many other software items listed that I'm not familiar with, so make sure you do, that they are compatible with Mavericks and fully up-to-date. -
Everything on my Macbook Pro with Mavericks runs very slowly
I have a 13" macbook pro with Mavericks operating system, and it is only a little over a year old. In the last 2 or 3 months everything on the computer has been running incredibly slowly.
I first noticed it when streaming online videos, the audio would be several seconds ahead of the video, but the lagging has started everywhere else too. When I type the text appears several seconds after it has been typed, it takes much longer than it should to scroll down webpages and the cursor often freezes, I have even noticed a very long lag switching between webpages or applications.
I have very few things saved on this computer, just some Word documents and pictures. I did have Sims 3 installed but I uninstalled it thinking it may be the problem.
I have also noticed a very audible metallic plinking noise that could be unrelated. It started ] maybe 2 months before the lagging did and sounds like it's coming from the bottom right hand corner of the computer. I'm considering resetting my computer to factory settings because I haven't been able to find anything to fix this issue.The hard drive is located in the bottom right of your model and I experienced a very similar issue twice in less than a year of purchase. I suggest you back all your data up as soon as possible as it may be the signs of a hard drive beginning to fail. My symptoms were it would take longer to start up and I would get the spinning ball when I secondary clicked. Before it would fail, I would try and repair errors found in disk utility and it would say it could not be repaired, back up as much data as you can. By that point, it was too late to back anything up. From there, I would get a loading bar on startup and once it loaded, it would shut down. But it could be a less serious issue as well. It could also be the SMC, PRAM, or errors in your hard drive's coding. But before you follow these steps, back all your stuff up that you want or need in case it is your hard drive. Boot the machine into recovery mode by holding in command and r as soon as you turn it on. After it loads, you should get a box to pick your language. Select your language and select disk utility. In there, click Macintosh HD and verify the disk. If anything appears in red text, there are errors that need to be fixed. All you have to do is click repair. If it says they can't be repaired and to back up your data, your hard drive may have failed. To reset the SMC, plug in the mac and shut it down. On the left side, located the control, option, and shift keys. Hold those down along with the power button. Hold it for a few seconds and let them go. It's normal the machine won't turn on and the light on the charger will change state. Next, reset the PRAM. Shut down the Mac and located command, option, P, and R on your keyboard. You're going to turn on the Mac and as soon as you do so, hold those four keys down. It's going to shut down immediately but keep holding them in. It will turn on and make the "bong" noise like it normally does. Let it cycle about two or three times and let the keys go and wait for it to start up.
I hope this helps and good luck! -
Macbook pro mid 2012 suddenly very slow
I've had my Macbook Pro 13" (not retina) mid 2012 8 GB RAM for over two years and all of sudden it went from running as fast and smoothly as Usain Bolt to running about as fast as I do, which is extremely slow. Every time I try to do something on my mac (whether it be opening a program, starting up my mac, or just clicking on something), the spinning color wheel pops up and takes about 90 seconds to actually complete the action that I tried to do. Sometimes it just quits whatever program it may be running immediately. I already reset the SMC (that didn't work) and I really, really, REALLY don't want to have to take it to an Apple store. I'm currently running EtreCheck as I type this, but even that is moving extremely slow. I know it's not Yosemite because I've had it for about a month now and nothing has gone wrong until a couple days ago. I am a student in high school and therefore desperately need my mac's speed back. Did I mention it took 15 minutes just to write this post from my computer? Somebody help.
Finally the EtreCheck finished:
Problem description:
Color wheel keeps popping up every time I try to do something on my computer, whether it be open a program, click a link, type a paper… pretty much every time I try to do something. As a student, it’s impossible for me to take notes or type papers. Overall, the computer has suddenly become extremely slow as well during start ups.
EtreCheck version: 2.0.11 (98)
Report generated November 30, 2014 at 6:19:57 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:12:59
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (551.76 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.AOSNotificationOSX.plist
Launch Agents: ℹ️
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[running] com.adobe.fpsaud.plist Support
[running] com.eltima.ElmediaPlayer.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
CheatSheet Application (/Applications/CheatSheet.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
c3 UNKNOWN (missing value)
MEGAsync UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
RealPlayer Plugin: Version: Unknown
Safari Extensions: ℹ️
Look Up in SpanishDict
Facebook Cleaner
1-ClickWeather
Facebook Improved
WasteNoTime
Facebook Photo Zoom
iTube Studio
Turn Off the Lights
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 2
Oldest backup: 2014-06-29 23:38:20 +0000
Last backup: 2014-06-30 04:34:48 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
15% WindowServer
4% Safari
3% com.apple.WebKit.Networking
3% hidd
1% CheatSheet
Top Processes by Memory: ℹ️
206 MB Safari
163 MB loginwindow
77 MB mds_stores
69 MB WindowServer
43 MB mds
Virtual Memory Information: ℹ️
4.43 GB Free RAM
2.76 GB Active RAM
508 MB Inactive RAM
885 MB Wired RAM
1.09 GB Page-ins
0 B Page-outs -
Help! Why is my Macbook Pro (Mid 2012) running slow?
I was reading previous posts and everything pointed to running and EtreCheck and posting the information. Below you will see the report that generated. Hopefully something will be found to help remedy the issue.
Problem description:
I am having the issue that my Macbook Pro is running extremely slow upon start up and when switching tasks.
EtreCheck version: 2.0.11 (98)
Report generated November 28, 2014 at 7:44:15 PM CST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 21:18:32
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (277.45 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Messages Application (/Applications/Messages.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 221.42 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 40
Oldest backup: 2014-03-13 18:42:40 +0000
Last backup: 2014-11-26 21:34:00 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% fontd
0% Google Drive
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
309 MB firefox
94 MB Google Drive
69 MB WindowServer
64 MB Messages
56 MB mds_stores
Virtual Memory Information: ℹ️
693 MB Free RAM
1.66 GB Active RAM
984 MB Inactive RAM
788 MB Wired RAM
11.77 GB Page-ins
511 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I upgraded to Yosemite on my MacBook Pro (non-retina). Now the system is incredibly slow.
1) wake-up form sleep takes up to a minute
2) Various icons will not open or respond until I have clicked on it three or four times and get the spinning beach ball (Finder, Calendar, iTunes)
3) Using Outlook for Mac app - similar issue as 2 when trying to send mail, add attachments or do anything
I am very frustrated by this upgrade. Any recommendations for speeding the system back to Mountain Lion levels?12/7/14 6:56:41.684 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "loginwindow" after 13.15 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 6:56:46.122 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "loginwindow" for over 1.00 seconds. Server has re-enabled them.
12/7/14 6:56:46.507 PM
digest-service[413]
digest-request: uid=0
12/7/14 6:56:46.507 PM
digest-service[413]
digest-request: init request
12/7/14 6:56:46.535 PM
digest-service[413]
digest-request: init return domain: MACBOOKPRO-BB06 server: STEVENS-MACBOOK-PRO-2 indomain was: <NULL>
12/7/14 6:56:48.000 PM
kernel[0]
en1: 802.11d country code set to 'US'.
12/7/14 6:56:48.000 PM
kernel[0]
en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
12/7/14 6:56:48.481 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "loginwindow" after 3.36 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 6:56:54.959 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:05.054 PM
apsd[52]
Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
12/7/14 6:57:08.000 PM
kernel[0]
pci pause: SDXC
12/7/14 6:57:09.722 PM
identityservicesd[231]
ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
12/7/14 6:57:09.722 PM
identityservicesd[231]
ApplePushService: Certificate not yet generated
12/7/14 6:57:10.035 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:10.048 PM
com.apple.SecurityServer[55]
Session 100022 created
12/7/14 6:57:11.205 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: Configuring notification center for identifier: com.apple.iChat topics: (
"com.apple.madrid"
12/7/14 6:57:11.436 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: NC Disabled: NO
12/7/14 6:57:11.444 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: DND Enabled: NO
12/7/14 6:57:11.444 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: Updating enabled: YES (Topics: (
"com.apple.madrid"
12/7/14 6:57:11.995 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:12.278 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:12.720 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:13.604 PM
logind[68]
-[SessionManager getClient:withRole:inAuditSession:]:241: ERROR: No session dictionary for audit session 100022
12/7/14 6:57:13.604 PM
logind[68]
_SMGetSessionAgent:73: ERROR: __SMGetClientForAuditSessionAgent failed 2
12/7/14 6:57:13.605 PM
IMRemoteURLConnectionAgent[429]
SACShieldWindowShowing:925: ERROR: NULL response
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] DeviceHeartbeat - Not updating heartbeat date, device query failed
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.728 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.728 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.729 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.729 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:17.141 PM
identityservicesd[231]
[Warning] DATA verification failed
12/7/14 6:57:17.142 PM
identityservicesd[231]
[Warning] IDSiMessageServerBag: URL bag data invalid (signature check failed)
12/7/14 6:57:19.377 PM
com.apple.iCloudHelper[270]
Status information fetched in 15194ms
12/7/14 6:57:19.633 PM
com.apple.iCloudHelper[270]
Status information fetched in 197ms
12/7/14 6:57:41.416 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.616 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.627 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.799 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:45.901 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:45.901 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:46.118 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:57.220 PM
icbaccountsd[438]
Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fcaf9d4dc10 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
12/7/14 6:58:06.932 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:06.977 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:07.156 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:09.235 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:09.290 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:09.735 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:16.887 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.295 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.385 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.621 PM
sandboxd[290]
([438]) icbaccountsd(438) deny mach-lookup com.apple.CrashReporterSupportHelper
12/7/14 6:59:09.004 PM
com.apple.xpc.launchd[1]
(com.apple.bsd.dirhelper[448]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.bsd.dirhelper
12/7/14 6:59:09.577 PM
com.apple.xpc.launchd[1]
(com.apple.xpc.launchd.domain.system) Service "com.apple.emond.aslmanager" tried to hijack endpoint "com.apple.aslmanager" from owner: com.apple.aslmanager
12/7/14 6:59:50.958 PM
fontd[221]
BUG in libdispatch client: dispatch_mig_server: mach_msg() failed (ipc/send) invalid memory - 0x1000000c
12/7/14 6:59:50.958 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:50.959 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.302 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.302 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.839 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.839 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 7:01:42.376 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:42.824 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:42.880 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:44.648 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:44.648 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:45.019 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:55.068 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:17.842 PM
spindump[483]
Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190217_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:20.527 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:21.188 PM
spindump[484]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190221_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:22.435 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:22.892 PM
spindump[485]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190222_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:23.814 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:24.848 PM
spindump[486]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190224_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:50.750 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:02:50.959 PM
mds[33]
(DiskStore.Warning:967) MLMailFlagsFixUp repair issued for 0 items
12/7/14 7:02:51.020 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.27 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:02:56.180 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:02:57.387 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Finder" after 2.21 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:03:01.330 PM
mds_stores[161]
(SecureStore.Error:157) Access token 7 changed uid from -1 to 501
12/7/14 7:03:03.975 PM
com.apple.xpc.launchd[1]
(com.apple.quicklook[489]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
12/7/14 7:03:17.772 PM
Console[490]
Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
12/7/14 7:03:23.759 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:03:24.438 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Console" after 1.68 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:03:32.551 PM
mds[33]
(DiskStore.Warning:967) MLMailReadFixUp repair issued for 0 items -
Headphone Jack Not Working Macbook Pro Mid 2012 Running Yosemite
Hey everyone,
I have a Mid 2012 MBP. Just updated to OS X 10.10 and used the headphone jack to connect my external speakers for the first time today. Had no problems t first, but after about 2 hours of using the headphone jack the sound started cutting in and out then about 10 minutes later, they just stopped working all together. Audio works just fine with out them plugged in. Also the sound is cutting in and out using the built in speakers also.
I have Bootcamp(windows 8.1) and I have the same problem when using Windows also. Sounds like a hardware problem but im hopping its not cuz I dont have the warranty anymore(obviously).
Anyone have any ideas?Reset the PRAM:
http://support.apple.com/kb/PH14222?viewlocale=en_US
When it is not working, look inside the audio output port. See if there is a red light. If so, the internal switch is stuck and the jack may free it if inserted a few times.
If none of the above solves the problem, make an appointment at an Apple store genius bar. The evaluation will be FREE.
Ciao.
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