MacBook Pro Mouse Curser Issue
I'm a new convert from Windows to Mac, so I'm still trying to get used to all this after only a week. I'm having an issue with my curser. With a Mighty Mouse connected, the pointer is all over the charts. Sometimes the pointer will just stop even though I'm still moving the mouse, then it will jump to "catch up" so to speak. Or it my end up at the bottom of the screen and the dock will pop up. It doesn't seem to be as bad when I use the pad, but it still seems to happen. Very unpredictable where this pointer is going next.
Can anyone out there help me with this?
Thanks,
Rick
i've had mine for just over a week, and suddenly to day i go the very same problem. i'm using a microsoft mouse, but it's been fine till now. i've tested it with another microsoft mouse and an apple mouse and the same problem occurs can anyone help? PLEASE i just worry my mac is broken already and i haven't even had it a month.
Similar Messages
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When I bought my mac book pro I bought apple care along with it. The guy on the phone told me that apple care will cover some physical damages as well thats why I paid for it. Now unfortunately, my touchpad is cracked( I am not sure why). When I went to apple store in Mission Viejo, CA, the technical assistant was rude with me and said he can not help. I bought apple product not because of the technology but for the customer care but I have to mention I had a worst experience of my life. I don't want to pay for my touchpad because I have apple care which is useless. I am not sure what to do now.
Typically, most anything that's "cracked" - whether it's a cracked screen or keyboard - is thought to be the result of abuse. A touchpad rarely moves much, and they're hard to "crack" (unless something was dropped onto them). I'm not saying that your issue didn't happen just as you say, only that your main challenge is to prove it.
A mouse pad/track pad is typically touched or tapped, so this makes cracks harder to prove.
Applecare doesn't cover user caused damage; that's where your property's liability insurance comes in. Saying that you don't know how it happened isn't good enough; the Apple rep won't believe you until you show how the crack could have happened.
There have been incidents like this. Search the web ("mac mouse pad crack") and assemble your evidence. Then, based on this, go back to the Apple Store with your case. -
Thanks for the suggestion regarding the stuck mouse pad. I used a q-tip with alcohol to clean the corners (depress the pad and swab while depressed).
Shut the computer down and clean the trackpad with a dry microfiber cloth.
You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
Macbook pro touchpad/curser problems.
macbook pro touchpad curser problems. typing randomly jumps to wherever the curser is resting at the time. unbelievably maddening. multiple devices same all have same problem. hard to believe we cannot find anything on the apple site about this. MANY complaints outside of this site on this issue... clearly a touchpad/battery design flaw being ignored by Cupertino. during the writing of this post, the curser jumped randomly and started typing in a different location six times. IMPOSSIBLE to use as a word processor since typing becomes quite frustrating. HELP. any ideas? Fanboy and shareholder. three macbook pros in the house...all the same problem. (please do not offer separate keyboard as solution...this is a laptop, not a Surface Pro...)
Go step by step and test.
1. Restart
2. Shut down the computer.
Clean the trackpad with moist not wet microfiber cloth.
System Preferences > Point & Click
Try turning off three finger dragging and then turning it on after testing.
3. Is there any Bluetooth device nearby with failing batteries? If so, replace the batteries.
4. Reset PRAM: http://support.apple.com/kb/PH14222
5. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
6. Close all windows and quit all applications.
Click the Spotlight -the magnifying glass icon- in the menu bar. Enter Disk utility in the box.
Select Disk Utility from the drop down. When the Disk utility window opens up,
select Macintosh HD, then First Aid.
Click Repair Disk Permissions button.
Ignore the time remaining estimate. -
Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below
Process: Safari [1109]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86-64 (Native)
Parent Process: launchd [87]
PlugIn Path: /Users/Shared/.ExpressAssist.so
PlugIn Identifier: .ExpressAssist.so
PlugIn Version: ??? (???)
Date/Time: 2012-04-23 12:01:50.444 +1000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 120729 sec
Crashes Since Last Report: 63
Per-App Interval Since Last Report: 108161 sec
Per-App Crashes Since Last Report: 63
Anonymous UUID: A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1
Application Specific Information:
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8033c7fb ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff87f13e64 _DPSNextEvent + 718
8 com.apple.AppKit 0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari 0x00000001000162f4 0x100000000 + 90868
10 com.apple.AppKit 0x00007fff87ed948b -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff87ed21a8 NSApplicationMain + 364
12 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408
Thread 1 Crashed:
0 libSystem.B.dylib 0x00007fff85e4be4e __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff85ea86a2 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff85ec7cd4 abort + 93
4 libstdc++.6.dylib 0x00007fff806c75d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff87c61d3d _objc_terminate + 120
6 libstdc++.6.dylib 0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libstdc++.6.dylib 0x00007fff80681a3e std::__throw_length_error(char const*) + 127
10 libstdc++.6.dylib 0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
11 .ExpressAssist.so 0x00000001007621bc dylibmain + 5910
12 com.apple.CFNetwork 0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
13 com.apple.CFNetwork 0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
14 com.apple.CFNetwork 0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
15 com.apple.CFNetwork 0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
16 com.apple.CFNetwork 0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
17 com.apple.CoreFoundation 0x00007fff83919373 _signalEventSync + 115
18 com.apple.CoreFoundation 0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
19 com.apple.CoreFoundation 0x00007fff83919224 _CFStreamSignalEvent + 740
20 com.apple.CFNetwork 0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
21 com.apple.CFNetwork 0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
22 com.apple.CFNetwork 0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
23 com.apple.CoreFoundation 0x00007fff838e1bea __CFSocketDoCallback + 634
24 com.apple.CoreFoundation 0x00007fff838e15eb __CFSocketPerformV0 + 315
25 com.apple.CoreFoundation 0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
26 com.apple.CoreFoundation 0x00007fff838b75f9 __CFRunLoopRun + 873
27 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
28 com.apple.CFNetwork 0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
29 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
30 .ExpressAssist.so 0x0000000100762167 dylibmain + 5825
31 com.apple.CFNetwork 0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
32 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
33 .ExpressAssist.so 0x00000001007617f5 dylibmain + 3407
34 .ExpressAssist.so 0x000000010075fde6 0x100758000 + 32230
35 .ExpressAssist.so 0x00000001007614bb dylibmain + 2581
36 .ExpressAssist.so 0x0000000100764c8b dylibmain + 16869
37 .ExpressAssist.so 0x0000000100769bf6 dylibmain + 37200
38 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
39 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 12: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85df216a kevent + 10
1 libSystem.B.dylib 0x00007fff85df403d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85df3d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff85df383e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85df3168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 13: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff838d9498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 14: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 15: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f899 0x100000000 + 194713
5 com.apple.Safari 0x000000010002f829 0x100000000 + 194601
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff835f80a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 17: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 18: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be869 0x100000000 + 1828969
4 com.apple.Safari 0x000000010004737b 0x100000000 + 291707
5 com.apple.Safari 0x00000001000471f9 0x100000000 + 291321
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff80758312 thread_fun + 34
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff85df2f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85df339c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000100c2d5d0 rcx: 0x0000000100c2d588 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000100c2d5c0 rsp: 0x0000000100c2d588
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000119757c50 r14: 0xffffffffffffffff r15: 0x0000000100c2d840
rip: 0x00007fff85e4be4e rfl: 0x0000000000000247 cr2: 0x0000000100582868
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.3 (6533.19.4) <B19794C1-5278-9BBE-1505-AB9C9DDA84E0> /Applications/Safari.app/Contents/MacOS/Safari
0x100758000 - 0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
0x10078d000 - 0x100873fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
0x11acbb000 - 0x11acbbfff com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x11ad83000 - 0x11ad8cfff com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x11b683000 - 0x11b6a9fff GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11b84a000 - 0x11b9dbfff GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11ba0c000 - 0x11be2ffef libclh.dylib 3.1.1 C (3.1.1) <49B010DC-B120-EF70-B369-FB53E56DE658> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x11c729000 - 0x11c72dff7 libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x11cd46000 - 0x11cd47fff ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x200000000 - 0x200787fef com.apple.GeForceGLDriver 1.6.24 (6.2.4) <FA0ED181-B06F-1868-B4B6-978FC4BD0DBE> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
0x7fff80003000 - 0x7fff800bcfff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff800bd000 - 0x7fff800bdff7 com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff800be000 - 0x7fff800d2fff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff800d3000 - 0x7fff80250ff7 com.apple.WebKit 6533.19 (6533.19.4) <3B8D40F4-9B05-82BE-ECA5-7855A77AF700> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff80251000 - 0x7fff8029aff7 com.apple.securityinterface 4.0.1 (37214) <9F729F74-3732-8326-D218-E4D19AECC2DB> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8030e000 - 0x7fff8060cfe7 com.apple.HIToolbox 1.6.3 (???) <2ECF8260-B05F-C7AD-B072-95713326EC2F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8060d000 - 0x7fff8061cfff com.apple.opengl 1.6.11 (1.6.11) <43D5BE71-E1F6-6974-210C-17C68919AE08> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8061d000 - 0x7fff80661fe7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <913FFA89-0AC8-0A8D-CC2A-364CB0F303BA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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0x7fff8556d000 - 0x7fff8556dff7 com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85576000 - 0x7fff855a8fff libTrueTypeScaler.dylib ??? (???) <B9ECE1BD-A716-9F65-6466-4444D641F584> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff855a9000 - 0x7fff855bafff SyndicationUI ??? (???) <91DAD490-897C-E5E9-C30B-161D4F42BF98> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff855e5000 - 0x7fff856e9fff com.apple.PubSub 1.0.5 (65.20) <67A088DF-7F4A-DC23-6F96-F9BAA4C238DC> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff856ea000 - 0x7fff856f3ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff856f4000 - 0x7fff85737fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff8591c000 - 0x7fff8595dfef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8595e000 - 0x7fff85993fef com.apple.framework.Apple80211 6.2.3 (623.2) <8C50F34F-2981-0DF8-4423-09556C1628C0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85994000 - 0x7fff85dd7fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff85dd8000 - 0x7fff85f99fff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
0x7fff85f9a000 - 0x7fff85fa5fff com.apple.corelocation 12.1 (12.1) <0B15767B-D752-7DA6-A8BB-5A1C9C39C5C8> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff85fb5000 - 0x7fff85ff0fff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85ff1000 - 0x7fff85ff4ff7 libCoreVMClient.dylib ??? (???) <B1F41E5B-8B59-DB81-1654-C1F9B11E885F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85ff5000 - 0x7fff85ff8fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff861b3000 - 0x7fff86439fef com.apple.security 6.1.1 (37594) <17CF7858-52D9-9665-3AE8-23F07CC8BEA1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8643c000 - 0x7fff86940fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff86941000 - 0x7fff86986fff com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServicesYou’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
Select ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.
The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions. -
I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either it says that i have a newer bootcamp version. I tried a few tricks but they didnot work. I hope to be helped
Welcome to Apple Support Communities
You can install a 64-bit Windows 7 or Vista version in your Mac. Make sure you downloaded these drivers > http://support.apple.com/kb/DL1630 Also, if you have the Snow Leopard DVD you used to upgrade your Mac or the OS X DVD that came with your Mac, you can use it to install the Boot Camp drivers -
Sigh! My MacBook Pro
Hi Guys
I have a Late 2008 MacBook Pro(Uni body). Friday my machine decided its taking a long weekend and just froze up. I reboot my machine and waited for a while for it to boot. It got to the login screen where I normaly type my password in and login. The keyboard and track pad was not responding at all. Then after about 2 or 3mins the track pad started working in the sence that the mouse pointer moved around but no click function. Keyboard and track pad starts working after about 12 - 15 mins if you just leave it. I manage to login and notice that the CPU usage on CPU 1 is at 100% then it dropped then CPU 2 went to 100% then it dropped then both went to 100% and my machine froze. No service running in the backgroud that I could pickup that's using so much CPU at one time. Strange..
Then I decided to try and reinstall my machine and hopefully that would sort the problem out. Not so! Reinstalled the machine and at the end of the installation it gives you a error "Installation Failed - Could not set Machintosh HD as the boot drive". Mmm..
So then I just reboot my machine and held down the "alt" key to see if I can see my boot hard drive. Sees the drive. I select the drive and it starts to boot. The Apple logo comes up with the spinning wheel and after some time the wheel just freezes. It manage to go past the Apple screen and actually get to where you setup your account info but the screen was all dimed for some reason and the machine was very slow.
After that I just gave up and took it in this morning to the service center for them to have a look at. I think its something on the Logicboard the went all bonkers. Hopefully they can get it srted out and I can work again...
orginal post - http://appleyeti.co.za/showthread.php?14-Sigh-My-MacBook-ProI had this same issue until a few minutes ago -- takes longer than usual to start up, but when I finally got my desktop, even though I could move the arrow around, everything was unresponsive. My keyboard was not accepting key commands, but oddly enough the transparent audio output symbol would show up when I press F11/F12, although it was crossed out indicating that there was no device.
I rebooted, but same issue, as well as with a guest user account. Booted in safe mode and turned my dock hiding off (to show dock) - turned hiding just the other day for the heck of it but haven't rebooted until I attempted just now - and I then did what you suggested and held down "D" upon rebooting and everything's back to normal.
Not sure if it was holding down "D" or turning hiding off, but all seems well now. I know the dock is a kind of background process in itself so maybe there was a bug but that shouldn't explain the audio problem.
I don't know if this helps, but that's my story for today. -
Macbook Pro mouse/keyboard non responding while system still running ...
Hi,
I just purshased a brand new MacBook Pro 3 weeks ago and I am experiencing a very annoying troubleshotting :
while using the Mac for standard applications ( Firefox, Thunderbird, MacMessenger ), the system seems block as nothing is responding ( mouse/keyboard ) but in fact only the mouse/KB is block.
I tried plugging a USB mouse on the MAc, and it works perfectly, so the MBP is not freezed.
So I decided to reboot and everything comes back to normal until it blocks again.
I think heating may be the issue as using the MBP again few hours after the issue, all is ok.
Did anyone experience such things ? Did anyone had it and solved it ?
Thanks a lot, this is really annoying.First, try repairing disk permissions as below.
Repair Permissions:
Go to: Applications/Utilities/Disk Utility
Select: your Hard Drive
Select: the First Aid tab
Select: Repair Permissions
BTW... I can’t keep track of how many owners that have reported anomalies after installing Firefox. Really, problems that you wouldn’t imagine that could be caused by a browser’ seem to manifest when certain conditions arise. Anyway, it’s just an observation and may not be associated with your issue.
Regards,
MBP-15"/2.16/2GB RAM/7200/W8612... Mac OS X (10.4.9) G4 Tower (OS 9/10), Gateway P4 (XP Home) -
Macbook pro Mouse & trackpad : vertical scrolling is reversed
Hello All,
I have just bought a macbook pro 15 inches retina + os moutain lion 10.8 and I have an issue with the trackpad & mouse : the vertical scrolling is reversed configured, comparing to my old Ibook G4.
When I scroll down the text move up
I could not found anywhere to change this configuration : neither in systeme preference, nor in user guide
can anyone helps me ?
thanks in advance
Best regards
IsabelleWelcome to the Apple Support Communities
That's a Mountain Lion feature. To turn it off, open System Preferences > Trackpad > Scroll and Zoom, and turn off "Scroll direction: natural". For the mouse, open System Preferences > Trackpad and turn off "Scroll direction: natural" -
Macbook Pro mouse touchpad in Vista?
I just bought a Macbook Pro and because of certain applications that I need for work I have Vista Ultimate x64 running on Bootcamp. Everything works great except for the built in mouse touchpad. I can move the cursor fine but I can't tap on the touchpad itself to click. I have to use the click button which annoys the **** out of me. Is there a way to fix this so I can click using the touchpad itself or is this just one of those compatibility issues that I'll have to live with?
Hi
Same problem... the touchpad functionality in Vista is really annoying, without tapping or right-clicking.
any chance someone has a solution for those two ??
rotemx -
Macbook Pro mouse is being difficult
I have a Macbook Pro the mouse disappears, moves by itself or when I am trying to use it doesn't cooperate very well at all. If anyone else has had this happen I would appreciate your advice.
Solution may be found if you search in the "More Like This" section over in the right column.
Intel-based Apple Portables: Troubleshooting unresponsive trackpad issues
Portables and Magic Trackpad: Jumpy or erratic trackpad operation -
Mid 2009 13.3" Macbook Pro random freezing issue
Hi all,
I had a 2009 13.3" Unibody Macbook and last week purchased a 13.3" Macbook Pro. I had installed 4GB of RAM in the MB myself, and it had worked fine for the month I owned it.
I backed up my MB with an external USB hard drive using Time machine, restored from this backup on my MBP and moved the 4GB RAM over.
When using the MBP I get random freezes lasting between 1 and 3 seconds, occuring every 5 to 30 minutes.
Could someone please advise a good way to diagnose this problem further? I am guessing it is not the RAM as it worked fine whilst in the MB.I have an update!
I made an appointment with a local Apple Genius Bar and talked to a technian. He said it was neither the RAM nor the Hard Drive at fault.
His only thoughts were that a software issue was the root cause. I have been doing some serious investigating this morning and figured it out. Viewing system.log in Console shows:
SMS::infiniteIntTimerEventHandler ERROR: we have infinite interrupts, disabling
At exactly 5 minute intervals. These correlate with the freezes (to the second).
SMS refers to the Apple Sudden Motion Sensor. I disabled this by doing "sudo pmset -a sms 0" in Terminal, rebooted and everything is fine.
I have no idea why the SMS thinks the Macbook is falling every 5 minutes, but when it occures the hard drive heads are locked down to prevent damage, which is a perfect reason as to why iTunes would crash but Spotify (streaming internet music) does not.
Problem solved!
Edit:
In reply to some questions posted by other members (thank you by the way).
I did install EFI 1.7 update. I did not use the Migration assistance. At some point I will do a fresh install then pick and choose parts from a backup rather than using a full Time Machine Restore. This could still have been the root cause of the issue, but it is hard to tell.
Thanks guys!
Message was edited by: mynamestom -
I have a problem with a mid-2012 Macbook Pro 8gb ram, 500mb hard drive, Mavericks. The problem started when I loaded up about 100 tabs in Chrome for a long airplane ride.
It crashed and would book up to the flashing folder. My speculation is that I filled up the swap file and a memory leak or swap overflow corrupted the MBR. I was able to boot from the Internet recovery and verified my MacOS 10.9.1 partition, and all was well, but it would not reboot.
I was (and am) able to boot MacOS 10.7.1 (from a 2008 white Macbook) from an external USB drive. I did a lot of thrashing (multiple power off resets, etc), and sometimes was able to see the internal 500mb drive, and sometimes not. I tried to change the partition size to rewrite a new MBR (found this in a forum via Google) but the repartition failed.
Eventually I figured out to reset the boot using Startup disk. I thought all was well. I was able to do a poweroff reboot successfully. I relaunched chrome, it loaded ALL the tabs and crashed again. I worked through and was able to reset the boot disk again. Unfortunately it is not reliable, it still hangs and sometimes does not find the disk. Sometimes I can’t launch Internet recovery to launch.
I have a good time machine backup. (about 400mb). I have an external 320gb drive with 10.7.1 loaded from a white macbook. I have another external drive with 10.6 from a 2009 MBP, and a copy of 10.9.1 copied onto a SD Card.
Any suggestions on the root cause of the problem? Is it just a corrupt hard drive? Could it be a firmware issue? Could it be a hardware issue? If so, disk or motherboard, or ?There is an option to Load All Windows when restarting an Application. I think it is under the General Tab in System Prefereneces. Un-Check that Option.
But the Flashing ? mark is a sign something else is going on. Just having the OS crash from an overload of an Application shouldn't then produce that ? mark alert. -
Mid 2009 17" MacBook Pro battery shutdown issue when waking from sleep.
My unibody 17" MacBook Pro occasionally shuts down on waking from sleep when it isn't plugged in.
When I open the lid to wake it I can hear the hard drive and fans starting to spool, and then the next second it's off and silent. The laptop doesn't mind being turned on again after it does this and might go a week without doing it again, equally it might do it next time I try and wake it from sleep. It does this regardless of battery charge level.
coconutBattery says the battery still has 86% of its designed capacity, and I haven't noticed anything else untoward regarding battery charging or performance when in use.
So my question is two fold:
1) Does it sound like the battery's internal processor is malfunctioning, or could it be something else?
2) If it is the battery's internal processor, will replacing the battery replace the processor, or are they fitted separately (in defference to the 'internal' part of its name)?
Cheers,
James
nb. just in case it makes any difference, the laptop is a 17" Mid-2009 MacBook Pro, 2.8GHz Core 2 Duo with 4Gb Ram running OSX 10.7.3James
I have had issues when i press the space bar from sleep, sometimes it wakes but others i'm forced to power it on with the power button.
Is this similar to anything you've experianced?
Its so inconsistantly these days, but i'm also connected to an external screen. -
Mid 2010 Macbook Pro - USB & Midi Issues
It all started when I recently bought a Pioneer DJM-900srt and switch from Traktor to Serato Dj. Now, I have been using my current Korg Nanocontrol for about 2 years problem free using manly Ableton Live 8 and Traktor Pro 2. Never needing to download any drivers and/or control editors. Fast forward to recently. Unknown to me at the time Serato Dj had some known issues with Midi mapping (that i should of researched more) but I went ahead and downloaded the latest Korn Nancontrol driver and control editor. Thinking 1) It might solve my Serato Dj problem and 2) what could it hurt? The second turned to be a nightmare.
So before I downloaded the driver and control editor I could plug in and unplug any of my midi usb devices, audio interfaces and Dj mixer in no specific order and at anytime and every thing would work and midi map as it was meant to. However, after downloading the driver all **** broke loose. While the driver was on my laptop none of my listed midi devices would connect properly and half the time the program would fail or just not open. I know you're not Allen & Heath but I also tried to download the latest driver from their website for my non working Xone 1D; Ableton, Serato Dj and Audio/Midi setup in utilities just will not open so i cant even tell if the midi devices are functioning properly. So I went on and deleted the Korg driver, editor and the Xone 1D driver.
After deleting the drivers and Korg control editor things now somewhat work but far from how they should. In order for things to function somewhat properly I must turn on the devices in this exact order. Turn on the computer and let it fully boot up. Plug in via USB to my laptop and turn on the Djm-900srt. Plug in my USB 7 port extender (with power supply) plug in my Korg Nano and my Maschine Mikro into the extender and turn it on. Boot up Ableton to quickly check if the devices mounted properly. Open up either Traktor or Serato and rock the house. The Allen & Heath Xone 1D has been dead in the water since the initial Korg Driver instal.
I can get screen shots of anything if it will help after work today. Around 5pm CST
Detailed specs:
Computer-
Model Name: MacBook Pro
Model Identifier: MacBookPro6,1
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Dj Gear-
Mixer - Djm-900srt
Midi Devices - Korg Nanokontrol 1st gen, Maschine Mikro 1st gen, Allen & Heath Xone 1D
P.S. Any new USB device will not function or be recognized.Please help. I have racked my brain and I still can't figure out how to fix this. I cannot believe that 1 korg driver download permanently ruined my computer. I swear to everything holy that my computer was running like a well oiled machine before the download and Korg has been little to no help.
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